QAF-080 Supplier Requirement Manual 03-20-09 Rev P

7/28/2019 QAF-080 Supplier Requirement Manual 03-20-09 Rev P

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INDEX

ISO 9001 Certification (Minimum Requirement) 2 Supplier Requirement Manual 3

Certificate Maintenance 3

Monitoring and Measurement of Manufacturing Processes 3

Advanced Product Quality Planning 3

Tooling Invoicing 4

PPAP 4

VITEC LLC PPAP Requirements 5

Engineering Design Capability 6

Engineering and Process Changes 6

Launch Support 7

Production & Prototype Shipments 7

Lev II and P-Zev 7

Lot Traceability and Barcodes 7

Delivery Requirements 8

Packaging Requirements 8

Supplier Contacts 8

Revalidation 9

Controlled Shipping (Level I and Level II) 9

Nonconforming Product 9 Cost Recovery Policy 10

Supplier Evaluation and Development 10

IMDS Information 11

Record Retention 12

Acceptance Form Note 12

Supplier Information 13-23

Associated Documents 24

VITEC Contact List 25-26

Supplier Performance Ratings 27 DMN Discrepancy Material Notice 28-29

Interim Approval Worksheet 30

Supplier Worksheets 31 Label Requirements 32-35 Acceptance Form 36


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VITEC Quality Policy

It is the policy of VITEC LLC. to provide products and services that are world class in performance,reliability and safety and value to achieve total customer satisfaction.

TOTAL CUSTOMER SATISFACTION will be achieved by constantly striving towards:100% On Time Delivery100% Defect Free Productand a Continuous Improvement Process involving every employee, supplier and customer of VITEC LLC.

Introduction

VITEC would like to welcome you as a potential/current Supplier.

The VITEC LLC Supplier Requirement Manual is furnished to communicate certain requirements in

order to further the goals set forth in the above stated quality policy.Please review all areas of the Quality Requirements and fill out any attached documents. The

documents are to be emailed to [email protected]. If you have any questions concerning the

requirements or any associated documents, contact the appropriate Supplier Quality Engineer.

Scope

The guidelines described in this manual apply to suppliers of prototype parts, production and

service components.

Basic Requirements

General

VITEC LLC. has a zero defect policy. It is the responsibility of the supplier to furnish VITEC LLC. withquality parts (zero defects) and service at the required dates and times. Delivered parts and servicesshall conform to all of the quality and engineering specifications required.Suppliers are encouraged to submit company/product brochures to the Supplier Quality.

ISO 9001:2008 Certification (Minimum Requirement)

Suppliers are required to establish, document, maintain and implement an effective quality system based

on a minimum of ISO 9001:2008 quality system requirement, available through the Automotive Industry

Action Group (AIAG). Suppliers will be required to submit information pertaining to their quality systemstatus in the form of a registration certificate and the completion of the Supplier Worksheets.VITEC reserves the right to an on-site review of all processes, including those of sub-suppliers and subcontractors. If an on-site evaluation of the suppliers quality system is necessary, notice will be given tothe supplier in an effort to minimize any interruption in workflow.


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Supplier Requirements Manual

The VITEC Supplier Requirements Manual is provided for reference for all current and potential VITEC

suppliers. The manual identifies the process and the procedures suppliers must follow to conductbusiness with VITEC. Suppliers are made aware and must adhere to VITEC's and our Customer'srequirements and expectations including quality. Where applicable, this document will also provide briefexplanations to ensure consistent understanding of the requirements and expectations to avoidmisunderstandings or miscommunications.

It is the supplier's responsibility to reference the latest copy of the manual and to complete theSupplier Worksheets (page 31) and the Supplier Requirement-Acceptance Form (page 36) andreturn them to the email address below. You will not receive any noti fication of updated releasesof this manual. Please check for the latest releases posted on VITEC's website: http://www.vitec-usa.com.

[email protected]

Certificate Maintenance

Whenever a supplier receives a quality standard certification for the first time or for renewal, acopy of the certification must be sent to Supplier Quality at VITEC LLC.

If certification is rescinded, the supplier must notify VITEC LLCs Quality Department in writing within fivebusiness days. Certificates or notice of rescinded certificates can be emailed to [email protected]

Monitoring and Measurement of Manufacturing Processes

VITEC LLC requires all suppliers to perform process studies on all new manufacturing (includingassembly or sequencing) processes to verify process capability and to provide additional input forprocess control.

Your organization shall maintain manufacturing process capability or performance as specified by thecustomer part approval process requirements.

Your organization shall ensure that the control plan and process flow diagram are implemented, includingadherence to the specified measurement techniques, sampling plans, acceptance criteria, and reactionplans when acceptance criteria are not met. Significant process events, such as tool change or machinerepair, shall be recorded.

Your organization shall initiate a reaction plan from the control plan for characteristics that are either notstatistically capable or are unstable. These reaction plans shall include containment of product and 100% inspection as appropriate. A corrective action plan shall then be completed by your organization,

indicating specific timing and assigned responsibilities to assure that the process becomes stable andcapable. The plans shall be reviewed with and approved by the customer when so required.

Your organization shall maintain records of effective dates of process changes.


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Advanced Product Quality Planning

Suppliers are to utilize the latest release of the AIAG Advance Product Quality Planning and ControlPlan manual as a guide to perform quality planning. Participation by the supplier may be required duringVITEC design, prototype, and pre-production quality planning meetings.Monthly statistical data for Kpcs (GM) or (DCX) at VITECs discretion must be submitted to VITECat the beginning of each month in an electronic format (readable by VITEC) on a run chart format withStandard Deviation, Cp and Cpk values. (Pp and Ppk values are required for initial process startups).At a minimum VITEC must be able to read all raw data electronically.Suppliers maybe required to report out of control trends and out of specification conditions to VITECupon request. VITEC considers the information submitted FOR REFERENCE ONLY and historical innature. It is the suppliers responsibility to monitor and supply product and report discrepancies.Data may be requested from any tiered supplier down the supply chain by VITEC.

Tooling Invoicing

Payment for all component, tooling, molds and gauging purchase orders are dependent on the supplierreceiving VITEC LLC, and its customers full production approval of supplier sample submissions.If PPAP submission involves tooling, mold and gauge (original or changes) the supplier is required tosubmit photos along with ID numbers to VITEC LLC Purchasing at PPAP submission time. Failure tosubmit will delay PPAP approval.

PPAP

Suppliers shall fully comply with all requirements set forth in the latest release of the AIAG ProductionPart Approval Process (PPAP) reference manual. VITEC requires that suppliers have copies of this

manual for reference.Production part approval is required for a part number, engineering change level, manufacturing location,material subcontractor(s) and production process environment. Changes to any of these conditionsrequire VITECs approval prior to supplying production parts, and a PPAP re-submission is required.All PPAP submissions must have PO number referenced on the Part Submission Warrant (PSW).Suppliers shall produce PPAP and maintain on file all submission records to AIAG level 3 PPAPrequirements unless otherwise agreed upon by VITECs SQE, combined with any VITEC and end-userspecific requirements as listed below:


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VITEC PPAP Requi rements

Requirements Comments

Ballooned Customer Print Including all related change documents, keyedto inspection, data and performance reports.Must be legible.

Part Submission Warrant Per AIAG PPAP requirements

Production Sample Parts Minimum of 5 samples, unless identified

Dimensional Inspection Results Results of all dimensions and notes

Checking Aids As applicable

Process Capability Studies For critical characteristics, Kpc and requirements. Past and present statisticalstudies for comparison.

Gauge R&R Studies For all required measuring tools used in theprocess

Process Flow Diagram Specific to revision level

Process Control Plan To latest AIAG standard format & eng. Level.Must include CS1, CS2 and all past failures.

PFMEA To latest AIAG standard format & eng. Level.Must include all past and potential failures.

Lab Testing Performed by accredited labs include labCertificates

Run @ Rate Report At quoted tooling capacity for a specified timeThe default length is one day of the customersdaily production requirements at fullacceleration

Deviation Documents As required

Material Certifications Must include customer approval document forApproved Materials List

Index & Tabbed Dividers

Discrepancy Summary As required to be at the front of the package

PTR/ETR Approval

Fixture Certifications

All sub-Tier supplier approved PPAP packages

PPAP package bound in 3 ring binder Label to be applied to binding and includeVITEC part #, Date of submission and E.C.Level of submission

Copy of Engineering Change documents Ie. EWO, TEWO, E364, CN, etc


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The VITEC component PPAP approval must be on file prior to production shipments. An Interim ApprovalWorksheet must be submitted for any discrepancies noted where the parts do not meet the PPAPrequirements. Approval must be in writing with appropriate signatures (SQE). Once approved, it is the

suppliers responsibility to ensure that all products meet the specified requirements. PPAPs will not beapproved unless all supporting documentation is present.

Tooling money will not be paid until full PPAP approval and tooling audit is completed and approved.Special Characteristics are defined for components, as required. Those characteristics along with anyother data points agreed upon during quality planning must meet the following Ppk and Cpkrequirements:

1.67 Ppk at initial sample submission (Short term capability -100 parts minimum) 1.33 Cpk during ongoing production (Long term capability studies)

All PPAP submission packages are to be sent to VITEC, ATTN: Supplier Quality Engineer. All sampleparts/containers must be clearly labeled as such and sent to the attention of the SQE.Any requests for deviation in the form of an Interim Worksheet must be submitted to the SQE at least oneweek prior to the PPAP requirement date (interim approval worksheet may be required).

All PPAPs submitted will include each subsequent approved PPAP package from each supplier downthe supply chain (If requested). All packages are to include an index and tabbed dividers and are to beorganized by supplier and document. Packages not indexed and organized may be rejected at thediscretion of VITECs SQE. A summary page is to be included at the front of the PPAP package to reportALL discrepancies. The supplier will include appropriate approval requests.PPAPs are to include and protect for all past and potential failures of the product. VITEC will review thedocumentation based upon this criteria. Annual PPAP to VITEC is not required but annual dimensionallayout are required per OEM TS16949 requirements and must be kept on file and available upon request.

Engineering Design Capability

All VITEC LLC suppliers will be design responsible and required to have the capability to provide mathdata and drawings for their component in the following formats, GM - (UG) NX3 or higher for 3D math data

- CGM (drawing format) for prints DCX - CATIA V4 & V5 or higher (3D math and prints)

If the supplier does not have the in-house capability of either of the above software, a third party designhouse may be used and the supplier will still be design responsible for math data and drawings.

Engineering and Process Changes

Suppliers must give prior notice of ALL changes occurring to the product/process (whether or not the

change is visible to VITEC or the end customer).VITEC requires immediate notice at a minimum of 5-weeks notice of all changes occurring to theproduct/process due to VITECs customer requirements. Approval of changes is contingent on approvalof VITEC and customer PTRs (Production Trial Run). Before any change to a process or product, awritten request along with a proposed documented timeline for the change must be submitted andapproved by VITEC before proceeding with any physical change to a suppliers process and/or product.All product and/or parts that incorporate a change of any kind that is shipped to VITEC must be clearlyidentified.An 8 x 10 sheet must be at tached to the sh ipment s tat ing that the product i s d if ferent,


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what the nature of the change is and addressed Attention: Supplier Quality Engineer . Any part tobe utilized for a PTR must be identified by a specific identification mark. This mark will be determined bythe S.Q.E. from VITEC. No parts may be shipped to VITEC until determination of identification mark is

approved by the S.Q.E. from VITEC and all parts have been clearly marked.A PTR (Production Trial Run) may be required for all new products and changes to currentproducts as deemed necessary by VITECs Supplier Quality.

All communication concerning changes MUST go through VITECs Supplier Quality Engineers.At no time should direct contact with the ultimate customer concerning changes take place without priorconsent from VITEC.For process changes, tool moves, supplier changes, etc past and current dimensional,performance and statistical data is to be submitted with the PPAP package.

Launch Support

During any program launch at VITEC LLC or Customer production facility, selected suppliersmay be required to provide on-site representation.

The suppliers launch support representative(s) must be knowledgeable, capable and empowered tomake decisions.

Production & Prototype Shipments

All prototype parts must be sent with GP-11 (Level B) documentation or they may be returned at theexpense of the supplier. A DMN will follow.Suppliers must start initial production shipments with GP-12 (GM) FPSC (DCX) procedure for the first 30production days.Suppliers may be placed on CS I and/or II if failures are found during the GP-12 (GM) FPSC(DCX) shipmentsVITEC utilizes the standard GP-11 and GP-12 (General Motors procedures) and FPSC (DCX).

Lev II and P-Zev

All suppliers are encouraged to submit any information on their product relating to Lev II or P-Zev

emission requirements. This information may be submitted to Supplier Quality along with the Supplier

Workbook.

Lot Traceability and Barcodes Quality Assurance Guide for Shipping

Components in all assemblies must be traceable to date of manufacture. Lot codes, serial numbers,J ulian dates are all acceptable examples of traceability.Suppliers must use standard AIAG bar code label format. (Label sample included on Page 34)Barcodes must include code and human readable information as displayed on barcode samples.Included on each package there will be:


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Master Label To be used on a master container or pallet holding one or more containers of a singlepart number. With the following information P.O. number, quantity, ship date, packing slip number, partnumber, Supplier name and Supplier address.

Packaging Label To be used on a single container holding one or more parts with a single part. Withthe following information part number, quantity, ship date, packaging slip number, lot number, partdescription and manufacture date.See pages 31 to 34 for further information.VITEC requires 100% scanning of supplier product and internal product within the facility for ultimatetraceability.Barcodes must scan at a minimum of C grade or higher.

Delivery Requirements

VITEC requires its supply base to perform 100% on-time delivery.Suppliers are to contact VITECs Purchasing for specific delivery methods and requirements.Suppliers will be rated on delivery performance. Delivery performance measurables are:

Missed shipments Matching of quantity of parts shipped to packing slip Late shipments Releases are sent via fax on a consistent basis. The schedules identify planned and firm shipping

requirements.

Any questions concerning the schedule, contact the VITEC Planner/Scheduler. Any shipping exceptions, you must call your VITEC contact or plant immediately.

Packaging Requirements

VITECs goal is to minimize waste and disposable packaging.VITEC will work with each supplier on the potential utilization of returnable packaging.All questions or comments should be directed to VITEC Purchasing or Supplier Quality.Packaging must protect the product from shipping through to installation.VITEC LLC requires all suppliers to submit packaging information on VITEC LLCs packaging form whichis available upon request. No other formats will be accepted.

Supplier Contacts

The supplier shall furnish to VITEC LLC a supplier contact list, which identifies members of itsmanagement staff, enabled to respond to immediate product or service concerns and a member withthe overall responsibility for quality assurance. VITEC also requires a contact list for the followingdepartments: Materials/Shipping, Production, Purchasing and Engineering (please include phonenumber, fax number, cell phone/pager number and email address for all contacts).IMPORTANT: Please return the Supplier Worksheets and Supplier Information sheets located inthis handbook to the appropriate S.Q.E. within 2 weeks.VITEC runs production 24 hours a day, 7 days a week. Supplier contacts must be available to VITEC ifa situation occurs. Make sure to include the after hours contact names and numbers on the SupplierInformation Sheets.


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The supplier will maintain an appropriate representative for immediate response to the concerns ofVITEC LLC.

Revalidation

Initially, all subcontractors directly affecting the quality of the part are evaluated by the SQE andPurchasing and monitored through self-assessment or on-site audits at the followingtimes/occurrences;

Two quality issues within two months consecutively, or Three reoccurrences of the same concern within 6 months.

Controlled Shipping (Level I and Level II)

VITEC follows the Automotive Industry Standard relating to Level I and II containment.

Controlled Shipping is an immediate, additional 100% inspection for defective product, process orsystem.This inspection may be at the suppliers location, VITEC or VITECs customer.The data obtained from the additional 100% inspection must be submitted to VITEC as identified in theLevel I or Level II letter. Data must be submitted in I-Chart format. (Templates are available fromVITEC).Level I controlled shipping is defined as an additional 100% inspection process enacted by thesupplier in order to protect VITEC and their customers from receipt of nonconformingparts/materials. Level I may occur at alternate locations as requested.

Level II controlled shipping is performed by an independent 3rd

party inspection source and paid for bythe supplier. Level II activity may be performed outside the suppliers facilities, at the third partys locationor at a facility deemed appropriate by VITEC. Level II containment automatically includes Level I

Inspection.If VITEC is placed on Controlled Shipping due to a tier supplier, the supplier will remain oncontainment until VITEC is removed from containment.

Please review the Supplier Performance Report and the Rating system information found underassociated documents, Level I and Level II tracking.A Level 1 or Level II letter will be issued to identify all specific requirements.

Nonconforming Product

Supplied product found to be nonconforming will be placed on hold and quarantined.

VITEC LLC will issue a Discrepant Material Notice (DMN) and contact the supplier for a Return MaterialAuthorization (RMA) number. This number issued to VITEC will authorize the return of product anddeduction of payment for the suspect product. The DMN will accompany all returned product.All nonconforming supplied product will be returned to the supplier at the suppliers expense.When applicable, the supplier must have a Fed Ex, UPS or other means of immediate transportation ofsuspect product.VITEC does not scrap out nonconforming supplied product.

The supplier will be required to fill out a corrective action and submit to the SQE.


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DMN initial response must be submitted to the SQE within 24 hours.Immediate containment of discrepant material is required at the suppliers location, all transit locations,VITECs facility and any other locations as directed by VITEC.

If an initial response is not received in the specified time, a customer satisfaction DMN may be issued atVITEC LLC discretion.DMN final response must be submitted to the SQE within 10 days from date of issue. The response mustinclude identification of root cause & corrective action. If the corrective action is not in place, a timeline forcorrective action implementation must be submitted with the final response.All costs associated with nonconformance will be noted on the DMN and accounting will debit supplierspayment.All disputes to DMN charges are required within 10 business days of receipt and forwarded to VITEC LLCPurchasing department. All disputes must have supporting documentation as to the reason why the DMNis being disputed. If the Supplier fails to prove the dispute within 20 business days, DMN charges will beautomatically charged to your company.

Cost Recovery Policy

Suppliers are liable for all costs incurred by VITEC LLC and end use customers when the cause is thesuppliers responsibility and are outlined below:ALL SUPPLIERS Charges to suppliers will be based on rates of VITEC LLC manufacturing location.ADMINISTRATIVE CHARGE - Each Discrepant Material Notice (DMN) has an administrative charge of$200 (US) covering the collection of data and documentation of the quality incident/spill.OTHER CHARGES - the following types are examples of charges that will be calculated on the actualtime or costs incurred for the associated action.

Labor costs Material handling costs Shipping costs Warranty costs

Supplier Evaluation and Development

Suppliers are issued an evaluation on a quarterly basis (4 times annually).Suppliers will be evaluated by the following information:

Number of DMNs issued Number of nonconforming parts sent to VITEC. Incorrect number of parts shipped (discrepancy from shipper)

Late/missed shipmentsPlease be aware that the rating identified on the Supplier Performance Report is utilized when reviewingsuppliers for the awarding of new business contracts.Refer to the Supplier Performance Report Sample located in the Associated Documents section of thismanual.Suppliers who have repeat rejections for incorrect and inadequate documentation for PPAPs, CorrectiveAction, etc may be mandated for training. Ex. PPAP, Problem Solving, Corrective Action,, ControlPlan, PFMEA, SPC, Error and Mistake Proofing, Controlled Shipping, 5 Phase, etc


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Automatic Management CS2 may be implemented for system non-conformances. CS2 exit criteria to be

defined per occurrence. Ex. PPAP failures 3rd

party Management representative in suppliers location

until PPAP submission is acceptable by VITEC.Failure modes may include but not be limited to: Late PPAP PPAP timing does not meet acceptable schedule

Incomplete PPAP Inadequate PPAP Late DMN response Inadequate DMN response Failure to meet deadlines

IMDS Information

Suppliers must provide evidence of materials, substances, and recyclability data submission (IMDS) withevery PPAP submission. PPAP approvals will not be granted for packages that do not contain thisinformation.Suppliers are responsible for cascading this requirement and collecting data from their respective sub-suppliers.

Contingency Plan

Suppliers shall prepare contingency plans to satisfy customer requirements, including the

continuity of supply of goods and services in the event of an emergency such as utility

interruptions, labor shortages, key equipment failure and field returns, etc.

Record Retention

Production part approvals, tooling records, purchase orders and amendments shall be maintained for thelength of time that the material, part (or family of parts) is active for production and service requirementsplus one calendar year unless otherwise specified by VITEC LLC.All VITEC LLC purchase orders/amendments are included in this requirement.

Purchase orders/amendments for any VITEC LLC-owned property, i.e. tooling, equipment, gauging,fixtures, packaging, etc. are also included in this requirement.Production inspection and test records (i.e. control charts, inspection and test results) shall be retainedfor one calendar year, as a minimum, after the year in which they were created.Records of inspection shall be maintained for each inspection or test performed, unless waived in writingby VITEC LLC.

The actual test result (variable or attribute) should be recorded. Simple pass/fail records of inspectionare not acceptable for variable measurements.


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Records of internal quality system audits and management review shall be retained for three years as aminimum.Specified retention requirements may be revised at the direction of VITEC LLC, and VITEC LLCs OEM.

The above requirements do not supersede any governmental regulatory requirements.

Acceptance Form

All Suppliers are required to fill out the Acceptance Form and return it to the VITEC Supplier Quality

Engineer. Failure to comply may result in a Customer Satisfaction DMN.


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SUPPLIER INFORMATION TO BEFILLED OUT & RETURNED TO VITEC

LOCATION MAILING ADDRESSES

KEY CONTACTS

CRITICAL CONTACTS

GENERAL INFORMATION

QUALITY ASSURANCE PROGRAM DATA

ENVIRONMENTAL PROTECTION POLICY

FINANCIAL INFORMATION & MBE STATUS

MARKETING DATA

ENGINEERING / DESIGN & PLANT UTILIZATION

OPERATIONAL PHILOSOPHY MANUFACTURING


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LOCATION MAILING ADDRESSESNOTE: IN CASES OF MUTI-PLANT OPERTATIONS, INDIVIDUAL PROFILES SHOULD BE PROVIDED FOR EACH LOCATION

COMPANY NAME:PRIMARYCONTACT:

ADDRESS:

PHONE: FAX:

E MAIL:

MAILING ATTN.:

ADDRESS:

PHONE: FAX:

E MAIL:

PAYABLES:

ADDRESS:

PHONE: FAX:

E MAIL:

RECEIVABLES:

ADDRESS:

PHONE: FAX:

E MAIL:


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KEY CONTACTS** VITEC must be notified within 24 hrs. after change in contact information.

VITEC ACCOUNT / CUSTOMER NUMBER:

SALES / ACCOUNT REPRESENTATIVE (NAME / TITLE)

NAME: PHONE:

TITLE FAX: E MAIL:

NAME: PHONE:

TITLE FAX: E MAIL:

CORPORATE OFFICERS (NAME / TITLE):

NAME: PHONE:

TITLE FAX: E MAIL:

NAME: PHONE:

TITLE FAX: E MAIL:

NAME: PHONE

TITLE FAX: E MAIL:

KEY MANAGEMENT PERSONNEL (NAME / TITLE):

NAME: PHONE:

TITLE FAX: E MAIL:

NAME: PHONE:

TITLE FAX: E MAIL:

NAME: PHONE

TITLE FAX: E MAIL:


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CRITICAL CONTACTS

QUALITY: PHONE:

POSITION: FAX: E MAIL:

CUSTOMER SERVICE: PHONE:


SCHEDULING: PHONE:


ENGINEERING: PHONE:


MANUFACTURING: PHONE:


INFORMATION SYSTEMS: PHONE:


TRAFFIC: PHONE:


SHIPPING & RECEIVING: PHONE:


PACKAGING: PHONE:


PLANT MANAGER: PHONE:


PURCHASING: PHONE


EMERGENCY CONTACT INFORMATION(MANDATORY)Note: Contact must be available 24 hours a day, 7 days a week.

TITLE: PHONE:



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GENERAL INFORMATION

WEB SITE ADDRESS:

PRODUCT TYPE(S) SUPPLIED BY YOUR ORGANIZATION:1. 2.

3. 4.

5. 6.

COUNTRY OF ORIGIN / MANUFACTURED / FINISHED PRODUCT:(CORRESPONDING WITH ABOVE LISTING)

1. % 2. %

2. % 4. %

WORKFORCE LABOR REPRESENTATION:DEPARTMENT

NAMELABOR

ORGANIZATIONEXPIRATIO

N DATECONTRACT

TERM / YEARS

1.

2.

SCHEDULED PLANT SHUTDOWNS:MONTH(S) 1 2 3 4 5 6 7 8 9 10 11 12

NUMBER OF WEEKS EFFECTIVE DATE(S):

PRODUCT LIABILITY COVERAGE:CARRIER NAME: CONTACT:

ADDRESS:

PHONECOVERAGETYPE(S):

FAX:AMOUNTS:

LIMITATIONS:


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QUALITY ASSURANCE PROGRAM DATA ARE YOU QS/ISO 9000 (AT MINIMUM) CERTIFIED BY A THIRD PARTY REGISTRAR?

(PROVIDE CERTIFICATION COPY) YES NO

TYPE OF CERTIFICATION:NAME OF YOUR REGISTRAR:

YEAR OF INITIAL CERTIFICATION?

DATE OF YOUR LAST RE-CERTIFICATION AUDIT?

NUMBER OF RESULTING VIOLATIONS (LAST AUDIT):MAJOR MINOR

PLEASE INDICATE YOUR QUALITY SYSTEM CAPABILITIES, AS DETAILED:PPAP CAPABLE AT ALL LEVELS? (AIAG FORMAT)

YES NO

MEASUREMENT DATA USED TO CONTINUALLY IMPROVE PROCESSES, SYSTEMS AND REDUCECOSTS?

YES NO

QUALITY MANUAL SIGNED AND APPROVED BY SENIOR MANAGEMENT?(MANUAL COPY SHOULD BE RETURNED WITH PROFILE)

YES NO

QUALITY SYSTEM COMPLIES WITH ISO-9001, 9002, 9003 OR 9004 (AT MINIMUM)?(MANDATORY BY JANUARY 1999)

YES NO

MANUAL CALLS OUT CRITERIA FOR ZERO DEFECTS FOR ALL ACTIVITIES? YES NO

CONTROL PLANS, PROCESS FLOW DIAGRAMS AND PFMEAs IN AIAG FORMAT FOR ALLMANUFACTURED PRODUCTS? YES NO

CONTROL PLAN MATCHES THE FLOOR PROCESS CONTROLS EXACTLY? YES NO

WHAT IS YOUR CURRENT YEAR TO DATE PPM RATING (ALL CUSTOMERS)?

WHAT IS YOUR CURRENT YEAR TO DATE DELIVERY RATING (ALL CUSTOMERS)? %

ARE ESTABLISHED 8D CORRECTIVE ACTION OR EQUIVALENT PROCEDURES IN PLACE? YES NO

FILES CONTAIN ONLY CURRENT DRAWINGS AND SPECIFICATIONS? YES NO

CAPABLE TO VALIDATE/CHECK ALL DRAWING REQUIREMENTS INCLUDING GEOMETRICDIMENSIONING AND TOLERANCE RELATIONSHIPS?

YES NO

MAINTAIN A LISTING OF APPROVED SUPPLIERS?YES NO

RECORD FINAL DISPOSITION OF ALL NON-CONFORMING MATERIAL?YES NO

COMPLETE LISTING OF INSPECTION/MEASURING DEVICES THAT REQUIRE CALIBRATION?YES NO

DEVICES PROPERLY MARKED AND LABELED TO INDICATE CALIBRATION DATE AND RECALLFREQUENCY?

YES NO

CALIBRATION STANDARDS OF TEST AND INSPECTION EQUIPMENT TRACEABLE TO THENATIONAL BUREAU OF STANDARDS? YES NO

ARE TEST RESULTS RETAINED ON FILE: YES NO

CERTIFICATIONS EXIST FOR ALL RAW MATERIALS AND IS ALLMANUFACTURED PRODUCT LOT TRACEABLE?

YES NO

HOW LONG DO YOU RETAIN RECORDS?

LIST CUSTOMER QUALITY CERTIFICATIONS WITH YEAR AWARDED:1. YR: 2. YR:

3. YR: 4. YR:


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ENVIRONMENTAL PROTECTION POLICY

CONTACT INFORMATION / ENVIRONMENTAL COMPLIANCE OFFICERNAME: PHONE:

TITLE: FAX:

ADDRESS:

STATE: ZIP:

IS YOUR COMPANY QS 14000 CERTIFIED: YES NO

GOVERNMENTAL DEPARTMENT, AGENCY OR ORGANIZATION RESPONSIBLEFOR ENVIRONMENTAL COMPLIANCE IN YOUR AREA:

COUNTRY OF OPERATION:

REPORTING AGENCY:

PRIMARY CONTACT:

TITLE:

PHONE:

FAX:

ARE MATERIAL SAFETY DATA SHEETS AVAILABLE FOR ALL YOUR PRODUCTS?YES NO

DESCRIBE YOUR COMPANIES CURRENT ENVIRONMENTAL POLICY:(RETURN ENCLOSURES ARE PERMITTED)


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FINANCIAL INFORMATION & MBE STATUS

BUSINESS SIZE: (US ONLY AS DEFINED UNDER U.S. FEDERAL ACQUISITION REGULATION)SMALL: LARGE:

BUSINESS CERTIFIED AS ONE OR MORE OF THE FOLLOWING: (U.S. ONLY)(IF YOU RESPOND YES CERTIFICATION COPY SHOULD BE RETURNED WITH THIS PROFILE)

SMALL - DISADVANTAGED: MINORITY OWNED:

DO YOU HAVE A MINORITY BUSINESS ENTERPRISE PROGRAM? (U.S. ONLY)YES: NO:

LIST THE PERCENTAGE OF MBE AND / OR MINORITY OWNERSHIP (U.S. ONLY)OWNERSHIP % SERVICES %

SUB CONTRACTED % OTHER %

DATE YOUR COMPANY WAS ESTABLISHED: LIST DBA NAME(S) (AS APPLICABLE):

SELF EMPLOYED Y N

SOLE PROPRIETORSHIP Y N

PARTNERSHIP Y N

C - CORPORATION Y N

S - CORPORATION Y N

COMPANYTYPE:

INCORPORATION / STATE: YR.

PROVIDE THE NAMES OF YOUR LARGEST CUSTOMERS W/SALES DATA:CUSTOMER

NAMEANNUAL

SALESPERCENTAGE OF

TOTAL SALES

1.

2.

3.

4.

5.

TOTAL

COMPANYTOTAL SALES: $ USD/ANNUALLY

REPORTINGYEAR:


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MARKETING DATA

LOCATIONS PRODUCT / TYPES:1. (LOCATION) MFG. DIST. BOTH:

PRODUCT TYPE(S)

2. (LOCATION) MFG. DIST. BOTH:

PRODUCT TYPE(S)


PRODUCT TYPE(S)


DOES YOUR COMPANY OR SUBSIDIARY SUPPLY PRODUCT TO ANY OF THE FOLLOWING TI GROUP COMPANIES?YES NO COMPANY ANNUAL SALES PRODUCT TYPE(S)

BUNDY CORPORATION $

DOWTY $

FORSHEDA $

JOHN CRANE $

KENMORE (KMP) ITALY $

MAGNET MARELLI $

MARWAL $

TI GROUP $

TITEFLEX $

VARI-FORM $

VITEC $

WALBRO CORPORATION $

OTHERS $

TOTAL$

OTHER MARKETS YOU SUPPLYAUTOMOTIVE AEROSPACE: INDUSTRIAL: CONSUMER:

MILITARY: OTHER: COMMENTS:

MARKET SEGMENTS / TIER LEVELS / ALL THAT APPLY:OEM DIRECT: TIER 2: * OTHER: DEFINE BELOW

TIER 1: AFTER MARKET: *


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ENGINEERING / DESIGN & PLANT UTILIZATION

INDICATE YOUR COMPANYS COMPUTER AIDED DESIGN CAPABILITY:SOFTWARE: VERSION: OPERATORS:

NUMBER OF COMPUTERIZED WORKSTATIONS: NUMBER OF DESIGN/APPLICATIONS ENGINEERS: PROVIDE A COPY OF YOUR ORGANIZATIONS EQUIPMENT LIST AND INDICATE THE SIZE OF THE FACILITY

DEDICATED TO:

AVAILABLESPACE (SQ. FT.)

FUNCTIONUSE

% OFTOTAL

MANUFACTURING:

ASSEMBLY:

STORAGE/RAW MATERIAL:

STORAGE/FINISHED GOODS:

TESTING/QUALITY LAB:

OFFICE ADMINISTRATION:

OTHER/DEFINE:

OTHER/DEFINE:

OTHER/DEFINE:

TOTAL:

LIST ON-SIGHT PROCESS TYPES AVAILABLE:(INCLUDE A COPY OF YOUR EQUIPMENT LIST WHEN RETURNING PROFILE)

PROCESSTYPES

% OFTOTAL

PROCESSTYPES

% OFTOTAL

SUB- TOTAL: TOTAL %

DO YOU BUILD ALL CUSTOMER TOOLS IN-HOUSE? Y N DO YOU HAVE IN-HOUSE PROTOTYPE CAPABILITIES? Y N WHAT IS YOUR PLANT CAPACITY UTILIZATION: %

NUMBER OF SHIFTS CURRENTLY WORKING: AS OF:

PLANNED ANNUAL PRODUCTIVITY IMPROVEMENT GOAL OVER THE NEXT 5 YEARS:

1 % 2 % 3 % 4 % 5 % % TOTAL


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OPERATIONAL PHILOSOPHY MANUFACTURING DO YOU EMPLOY CONTINUOUS IMPROVEMENT CONCEPTS AS A PART OF

YOUR OPERATIONAL PHILOSOPHY?

YES NO COMMENTS:

HAVE YOU DEVELOPED SMEDS OR RAPID CHANGE OVER SET UP METHODS ASPART OF YOUR MANUFACTURING PROCESS?

YES NO COMMENTS:

WHAT ARE YOUR ANNUAL INVENTORY TURNS? TURNS IS PRODUCTION CONTROL DATA DRIVEN OR VISUALLY MANAGED?DRIVEN VISUAL COMMENTS:

DO YOU PROVIDE IN-HOUSE TRAINING PROGRAMS FOR EMPLOYEES?YES NO COMMENTS:

BEST DESCRIBE YOUR MANUFACTURING FLOW SYSTEM.PULL SYSTEM PUSH SYSTEM

COMMENTS:

BEST DESCRIBE MANUFACTURING CONTROL METHODOLOGY.

CONTINUOUS FLOW BATCH DISCREET LOT SIZING

DO YOU RECEIVE OR SHIP MATERIALS/PRODUCTS ON A JIT BASIS?RECEIVE YES NO SHIP YES NO

DO YOU USE THE PRACTICE OF VALUE STREAM MAPPING?YES NO IF YES, FOR WHAT PURPOSE?

COMMENTS:

DOES YOUR COMPANY CURRENTLY USE RETURNABLE CONTAINERS?YES NO

DO YOU HAVE A LINKABLE EDI SYSTEM (AIAG FORMAT)?YES NO


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24 QAF-080Rev.-P

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Associated Documents

VITEC Contact List Supplier Performance Rating DMN Discrepancy Material Notice Interim Approval Worksheet Supplier Worksheets Packaging Barcode Information and Sample Acceptance Form


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Supplier

Requirements

QAF-080

Rev.-P

3-20-09

25

VITEC CONTACT LIST

QualityQuality/Process Engineering Manager - Aashir PatelBus: (313) 633-2276

Cell: (313) 506-0764

Email: [email protected]

Supplier Quality Engineer - Keith Boussey

Bus: (313) 633-2275Cell: (519) 796-7848


Quality Engineer for ND, JK, GMX222 - Kitaka Porter

Bus: (313) 663-2217

Cell: (313) 410-6773Email: [email protected]

Quality Engineer for GMX365, GMX211/231 Joe PolcynBus: (313) 633-2212

Cell: (313) 549- 0815

Email:[email protected]

Warranty Analyst/Lab Supervisor Brian McElwee

Bus: (313) 633-2256

Cell: (313) 268-5626


Purchasing/MaterialsPurchasing / Technology Manager Karim AmellalBus: (313) 633-2273

Cell: (313) 549-9365


IT / Material Manager - Chris Dulcamaro

Bus: (313) 633-2210

Cell: (313) 319-6480


Planner / Scheduler Bradford Brown

Bus: (313) 633-2254Cell: (313) 268-1456


Sr. Buyer / Supplier Diversity Coordinator - Kyla Parker

Bus: (313) 633-2296Cell: (313) 549-6472

mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]


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Supplier

Requirements

QAF-080

Rev.-P

3-20-09

26

Program ManagementProgram Manager for DCX platform Jennifer Owens

Bus: (313) 633-2242Cell: (313) 378-7241


Program Manager for GM platform - Amber V. ClevelandBus: (313) 633-2297

Cell: (313) 407-0756


Plant ManagerArt VillarruelBus: (313) 633-2208

Cell: (313) 378-9456Email: [email protected]

Production (after hours)Production Supervisor (313) 633-2245

Shipping/Receiving(313) 633-2262

(313) 633-2238

(313) 633-2271

Main Switch Board(313) 297-6676
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]


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27 QAF-080Rev.-P

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My Tasks/Corrective/Preventive Actions List/Corrective Action Details/Nonconformance Details

Quality Nonconformance Details Exit

Location VITEC LLC

Record No 00000Status Closed

Type of Report Supplier

DMN/NCR DMNDate of Occurrence Monday, December 18, 2006

CustomerCustomer Quality

PersonnelJohn Doe (SQE)

Product Identification V0000000 - Fuel Assembly Part - E85

Supplier ABC-Company

Program Lev2RMA No.

Customer ComplaintNumber

PRR# 000000 QuantityAffected

14

Formal responserequired by customer

Yes Targetdate ofresponsetocustomer

Thursday, December 28, 2006

Pick-up required YesProblem Quality

Problem detailsProblem Discription Here

Suspected Cause Supplier Issue - See attached documentsSuggested Resolution Supplier Issue - See attached documents

Reported By SQE Date Reported Thursday, January 04, 2007

Reported To SQEFinal Approver SQE

Use the following fields to assign responsibility and set the target date for investigation of this report

Location or Supplier ABC-CompanyProcess Not ApplicableAssign to forInvestigation

SQE

Assigned people whowill be involvedand/or advised.

QE

Investigation TargetDate

Friday, January 05, 2007

Comments See attached reports from ABC Company

Assigned By SQE Date Assigned Thursday, January 04, 2007

Use the following fields to enter the results of the investigation and initiate corrective actions if requiredDisposition Return to VendorRoot Cause See attached documents from ABC Company for root cause.

Immediate CorrectiveAction Taken

See attached documents from ABC Company for Corrective Actions.

Is Corrective Action required? Yes

Corrective Actions implemented or to be implemented

ActionNo.

TypeAction

RequiredCompletion Notes Assigned To Target Date

CompletionDate

00004 External

See attached

documents fromABC for rootcause and

correctiveactions.

See attacheddocuments from ABCfor root cause and

corrective actions.

Keith BousseyThursday,

January 04, 2007

Thursday,

January 04, 2007

Investigated BySQE Date

InvestigatedThursday, January 04, 2007

Use the following fields to close this report after all of the above information has been completedCost of Quality $$$$

Credit customer Yes Credit Date Saturday, January 13, 2007Assign credit issuer Buyer

Is verification required

QF's CommentsSee attached documents from ABC for root cause and corrective actions. Corrective actionsimplemented.

Approved By SQE Date approved Thursday, January 04, 2007

Page 1 of 2Detail Information

QAF-0Rev

09/11/09/17

QAF-08

Rev. - P

03/20/09


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If verification is required, use the following fields to enter the details of the verificationWas this correctiveaction effective?

Yes

Verified by SQE Verification date Thursday, January 04, 2007Verificator'scomments

DMN Closed

CommentsApproved By SQE Approval Date

Click toView

Document Name

PSP 6.184 Oshawa Drill Deep.xls

PSP 6.184 Oshawa 8D.xls

PSP 6.184 Oshawa read across.xls

QAF-259 Supplier Cost Recovery Tracking Form

Notifications associated with this Report

Add to List Remove from List

ViewDate

EnteredEntered

ByNotification Sent to Comments Date Sent

SelectDeselect

View

Thursday,

January 04,

2007

SQEBuyer FYI only

Page 2 of 2Detail Information

QAF-0Rev

09/11/09/17/

QAF-08

Rev. - P03/20/0


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Rev.-P03/20/09


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Rev.-P03/20/09


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2627 Clark StreetDetroit, Michigan

48210