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FY 2013 Annual Report Purchasing Division Finance and Administrative Services Department Purchasing Division Broward County Board of County Commissioners www.broward.org/Purchasing

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Page 1: Purchasing Annual Report - Broward County · FY 2013 Annual Report Purchasing Division Finance and Administrative Services Department ... Vendor Participation ... unemployment statistics

FY 2013 Annual Report Purchasing Division

Finance and Administrative Services Department

Purchasing Division

Broward County Board of County Commissioners

www.broward.org/Purchasing

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Page 1

Table of Contents

Message from the Director of Purchasing ...........................................................................................3

Mission Statement .............................................................................................................................4

Organizational Structure ....................................................................................................................5

Section Introduction ..........................................................................................................................6

Commodities/General Services, Construction and Central Warehouse/Logistics Unit ......................... 6

Centralized Services Unit .......................................................................................................................... 6

Professional Services Unit ........................................................................................................................ 6

Administrative/Operational Support Services Section ........................................................................... 6

Information Technology Unit ................................................................................................................... 7

Resource Center Unit ................................................................................................................................ 7

Statutory Authority ............................................................................................................................8

Purchasing Division Accomplishments ................................................................................................9

Recognitions, Awards, Accreditations, and Certifications ...................................................................... 9

Organizational Improvements ............................................................................................................... 10

Administration ........................................................................................................................................ 12

Professional Services .............................................................................................................................. 12

Goods/Services/Construction ................................................................................................................ 13

Centralized Services ................................................................................................................................ 13

Technology ............................................................................................................................................. 13

Resource Services ................................................................................................................................... 14

Customer Service and Outreach ............................................................................................................. 16

Financial Statistics/Procurement Activities for Fiscal Year 2013 ......................................................... 18

Master Agreement Awards .................................................................................................................... 18

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Awards by Agency .................................................................................................................................. 21

Vendor Participation .............................................................................................................................. 22

Contracts Awarded to Vendors by State, County and City ................................................................... 23

Statistical Comparison with Previous Years ....................................................................................... 26

Contract Awards ..................................................................................................................................... 26

Vendor Awards by Region ...................................................................................................................... 27

Value Added Cost Savings ...................................................................................................................... 28

Procurement Operations .................................................................................................................. 29

Procurement Processing Times .............................................................................................................. 29

A Change of Methodology for Procurement Processing Times commencing in FY 2014..................... 30

Purchasing Cards (P-Cards) .................................................................................................................... 31

Delegated Purchasing Authority Audit Program .................................................................................. 35

Organizational Development Program ................................................................................................. 36

Central Warehouse Operations ........................................................................................................ 37

Surplus Property Disposal ...................................................................................................................... 37

Emergency Preparedness Operations .................................................................................................... 37

Social Responsibility......................................................................................................................... 38

Certified Vendor Participation Program ................................................................................................ 38

Living Wage Program ............................................................................................................................. 39

Major Projects ........................................................................................................................................ 40

Organizational Focus for Fiscal Year 2014 ......................................................................................... 43

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Message from the Director of Purchasing

The past couple of years have served as a testimonial to the importance of procurement and the critical role

it plays in the road to recovery from one of the worst economic downturns in this nation’s history. Last year

was unprecedented with over $1 billion in contract awards. This Fiscal Year (FY) 2013, we exceeded our

normal average awards by awarding over $660 million in contracts. The sustained trend of strategically

spending our dollars above our normal levels, making major investments to improve Broward County’s local

infrastructure are paying dividends, and the benefits are being enjoyed by our residents, businesses and

visitors.

This year’s message from the Mayor addressed the County’s commitment to the residents of Broward

County, and I quote: “Broward County means business.” “It’s more than just a theme for this year; it’s a

way of defining Broward County and what we are about, which is outcomes and results.” (Mayor Barbara

Sharief)

As a result of the County’s strategic approach, our local economy is gaining strength. Broward County

businesses have been able to create more jobs and more residents are employed today than last year,

because of our commitment to reinvest the County’s revenues back into our community. The

unemployment statistics and our very own performance data support this statement. For example, last year

in September 2012, the unemployment rate was 7.6%. As of August 2013, the unemployment rate has

plunged to 5.8%, making Broward County one of the fastest major metropolitan areas to sharply decrease

the unemployment rate. This is well below the unemployment rate for the state of Florida which is 7%, and

of our neighboring counties to the north and south, Palm Beach County 7.5% and Miami-Dade County 9.3%,

respectively, for the same period. During FY 2013, the total contract dollars awarded to vendors conducting

business with Broward County was $663,922,700, in which 41.5% or $275,150,233 was awarded to vendors

located within the County; 58.8% or $390,322,670 within the tri-county area (Broward, Palm Beach and

Miami-Dade); and 78.1% or $518,859,582 within the State of Florida.

Although our future looks prosperous, let’s focus on the great things that are happening now! It is my

distinct honor to present the Purchasing Division Annual Report for Fiscal Year 2013, as it illustrates, “Our

Best. Nothing Less.” service to Broward County.

I would like to extend my sincere appreciation to the Broward County Commission, the County

Administrator and her entire team, and all of our great partners throughout the County for their support. To

those who contributed to this report, and to my entire staff for their commitment, effort and dedication, I

say, thank you.

Brenda J. Billingsley, Director

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Mission Statement The Purchasing Division provides a unified purchasing system that ensures integrity and fairness, with

centralized responsibility for oversight of solicitations, vendor selection, negotiation, award, contract

management, reporting, disposal of surplus property and emergency logistical support for the benefit of

Broward County agencies.

The major objectives are:

to comply with the comprehensive federal, state and county procurement and contracting laws

which govern expenditure of public funds

to provide timely responsive support to client agencies

to generate broad participation and competition among potential suppliers and contractors

to ensure quality products and services at competitive prices

to ensure equal opportunity to all qualified vendors and contractors wishing to compete for Broward

County contracts

to ensure that small and disadvantaged businesses have the maximum opportunity to participate in

Broward County contracts

to monitor vendor performance to ensure accountability

to provide Procurement Code guidance and training to client agencies

to keep abreast of current developments in the field of purchasing, market conditions, and new

products, and

to formulate and recommend purchasing policy and procedures

These objectives allow professional procurement specialists to responsibly ensure that Broward County

receives the best value obtainable for each tax dollar spent.

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Organizational Structure The Purchasing Division functions are implemented within three general interrelated Lines of Business:

Executive Management, Administrative Services and Operations. These Lines of Business are put into action

through seven business units.

Executive Management manages Broward County’s procurement practices in the areas of commodities,

general services, construction, and professional services; management of logistics, central warehouse, and

disposition of surplus; strategic planning and managing utilizing resources, business intelligence, and

performance metrics; maintaining internal quality assurance; dispute resolution; and recommending

policies and procedures. The Executive Management line of business consists of the Administration

business unit.

Administrative Services provides administrative, fiscal and human resource guidance, budget management,

information technology development, training, auditing of purchasing card and delegated purchases,

purchasing card (hereinafter referred to as P-Card) program administration, quality control of agenda

reports, Living Wage guidance, special projects and educational and outreach programs to facilitate efficient

and effective achievement of the Operations and Executive Management Business Units. The Administrative

Services line of business is executed through the Information Technology Administrative/Operational

Support and Resource Center business units.

Operations encompass the mandated core business of the Division – procurement and disposition of surplus

property. The Operations line of business is executed through the Commodities/Services, Central

Warehouse/Logistics and Construction, Professional Services, and Centralized Service Centers business units.

These units procure goods, including operational supplies and capital equipment, construction services,

general and professional services. Additionally, the Commodities/Services and Central Warehouse/Logistics

business unit disposes of surplus property and serves as the logistics center in emergency events in

accordance with federal and state mandates.

Administration Section

Professional

Services

Resource

Center

Goods/Services Construction

Central Warehouse Logisicstics

Centralized

Services

Administrative/ Operational

Support

Information Technology

Executive Management

Administrative Services Operations

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Section Introduction Operations Section consists of the following business units:

Commodities/General Services, Construction and Central Warehouse/Logistics Unit

The Commodities/General Services, Construction and Central Warehouse/Logistics Unit is responsible for

the procurements required by the various Broward County Agencies to provide their respective municipal

services, including general goods and services, operational supplies, maintenance services, capital

equipment, construction and construction related professional services governed by applicable federal,

state, and local laws. This unit also manages the disposition of surplus property through public auctions (e.g.

on-line, onsite, and third party site auctions), competitive sealed bids and donations, all in accordance with

Florida State Statute; and, serves as the logistics center in emergency events for the County.

Centralized Services Unit

The Centralized Services Unit is responsible for procurements for the Aviation and Port Everglades

Departments. Staff is located on-site at the respective locations to support these enterprise agencies

operating as revenue generating businesses. Some specialized procurements for these agencies include

construction and construction related professional services to accommodate the business growth and

demand of the traveling public. Specific procurements for these agencies include, but are not limited to the

following projects: the South Runway Expansion, Terminal 4 Redevelopment and Expansion of a 14 gate

concourse, construction of an intermodal container transfer facility and dredging and extension of the

Southport Turning Notch (deep water turn-around for cargo ships).

Professional Services Unit

The Professional Services Unit is responsible for processing and coordinating Committee-based, qualitative,

best value procurement methods, such as the Request for Letters of Interest (RLI) and Request for Proposals

(RFP). Neither of these procurement processes requires pricing to be the sole determining factor. Other

factors, such as experience, qualifications, past performance, and solution may be considered in selecting

the most qualified firm. The selection will result in a negotiated agreement approved and executed either

by the Board of County Commissioners or the Director of Purchasing depending on the dollar level of the

services procured.

Administrative/Operational Support Services Section

The Administrative/Operational Support Unit handles a wide range of activities for the Purchasing Division

including budget management, Purchasing Card Program administration, customer assistance for both

internal and external customers, including all website postings of solicitations and results, live-webcast bid

openings, the master agreement renewal program, contract files and records retention management,

document security and chain of control, forms management, legal advertising, public records requests, front

desk reception, mail delivery, purchasing of supplies, human resources coordination and payroll.

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Information Technology Unit

The Information Technology Unit provides support through automated informational systems and data

collection and reports, to assess performance output to identify areas of improvement to maximize

efficiencies. The informational systems allow for vendor registration, entry of requisitions, issuance of

purchase orders and master agreements, contract administration, monitoring of contractors’ performance

and payments to subcontractors, tracking of procurement cycle timelines and distribution of assignments.

Resource Center Unit

The Resource Center Unit performs a wide range of activities, including policy research and analysis,

benchmarking, data collection, tracking and reports, employee development training, policy development,

organizational analyses, operational performance evaluations and delegated purchasing audits, quality

control, processing and scheduling agenda reports, non-competitive procurement review (e.g. sole source)

and other specialized tasks in support of procurement-related special projects and programs.

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Statutory Authority The Purchasing Division was created and its duties outlined in Broward County’s Procurement Code (Code)

for the purpose of providing Broward County with a unified purchasing system, with centralized

responsibility for processing of delegated purchases and disposal of surplus property. The Code provides for

increased economy in procurement activities and enables the County to maximize to the fullest extent

practicable, the purchasing value of public funds by fostering effective broad based competition within the

free enterprise system, while ensuring fair and equitable treatment of all vendors who deal with Broward

County Procurement. The Code provides safeguards for the maintenance of a procurement system of quality

and integrity and also is intended to provide for increased public confidence in the procedures followed by

public procurement. All procurement by Broward County is governed by and construed under the laws and

codes as outlined below.

Source Regulation

Federal

Regulations

Disadvantaged Business Enterprises, 26 CFR Part 49

State of Florida

Statutes

Integrity of Public Contracting, Section 287.132

Consultant's Competitive Negotiations Act (CCNA), Section 287.055

Public Meetings Section 286.011

Scrutinized Companies Certification, Section 287.135

Employment Eligibility Verification Program Contractor Certification, Governor Scott’s Executive Order 11-02, issued January 4, 2011

Prompt Payment Law, Section 218.70

Public Records Law, Chapter 119

Drug-free Work Place, Section 287.087

Uniform Commercial Code, Chapter 672

Construction Bonding Requirements, Section 255.05

Public Construction Competitive Bidding, Section 255.20

Code of Ethics, Chapter 112

County authorized to sell real and personal property and to lease real property, Section 125.35

Sale of county property to United States, or State, Section 125.38

Tangible Personal Property Owned by Local Governments, Chapter 274

Surplus property, Section 274.05

Alternate procedures, Section 274.06

Energy Efficient and Sustainable Buildings, Section 255.2575

Lost or Abandoned Property, Chapter 705

Non Collusion Statement, Section 112.3135(1)(c)

Broward County

Codes and

Ordinances

Code of Conduct, Ordinance No. 2007-02

Broward County Employee Code of Ethics Act, Ordinance No. 2010-64

Cone of Silence, Ordinance No. 2011-06

Drug Free Workplace, Ordinance No. 92-8

County Business Opportunity Act, Ordinance No. 2012-13

Living Wage Ordinance, Ordinance No. 2008-45

Local Preference, Ordinance No. 2004-29

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Source Regulation

Domestic Partnership, Ordinance No. 1999-18

Prompt Pay, Ordinance No. 89-49

Procurement Code, Chapter 21

Procurement Code, Section 21.113, Disposal of Surplus Personal Property

Purchasing Division Accomplishments During the past year, the Purchasing Division continued its commitment to all stakeholders involved in the

procurement process. The Division’s constant focus on professionalism resulted in a number of recognitions,

awards, accreditations and certifications.

Recognitions, Awards, Accreditations, and Certifications

The Broward County Purchasing Division was recently recognized by several professional organizations for

its efforts on best practices; the use of technology to improve transparency, maximize efficiency and

application of environmental sustainability practices to its procurement process; achieving and maintaining

agency accreditation reflecting the Division’s level of excellence; and, individual professional certifications

demonstrating a standard of competency in the public procurement profession.

Achieved the award from the National Association of Counties

(NACo), which recognizes innovation in county government

programs. The RLI/RFP Supporting Documents Repository website

was developed to make all documents to the Request for Letters

of Interest or Request for Proposals process accessible on-line

providing “open access” to the general public, increasing the time

to make these public documents available and eliminating the

mass production of copies for distribution at Board meetings.

Awarded FAPPO’s 2013 Best Practice in Public Procurement

Award for Cost Savings for its entry “Innovations in Technology

and Web Design: RLI/RFP Supporting Documents Repository”, as

previously described under the NACo award.

Achieved the Award of Excellence in Public Procurement from the Florida Association of Public

Purchasing Officers (FAPPO) for the 17th year in a row. The award recognized the Purchasing Division for

organizational excellence in procurement by measuring its innovation, professionalism, e-procurement,

productivity and leadership.

Maintained active membership in the National Institute of Governmental Purchasing (NIGP), Florida

Association of Public Purchasing Officers, Southeast Florida Chapter of NIGP Inc. and Southeast Florida

Governmental Purchasing Cooperative Group.

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National Institute of Governmental Purchasing Outstanding Agency Accreditation Achievement (OA4)

Award. The three year reaccreditation recognizes the Division for leadership in the public procurement

profession through the implementation of best practices.

A majority of Purchasing Division agents and managers hold national certification as Certified

Professional Public Buyers (CPPB) or Officers (CPPO) through the Universal Public Procurement

Certification Council. In FY 2013, five purchasing agents attained their CPPB and three purchasing agents

obtained their CPPO professional certification, and two purchasing agents attained their CPPB re-

certifications, resulting in 77% (30 of 39) certification for the Division. An increase of 14% over the

previous year. Four purchasing agents also hold state certification for both Florida Certified Purchasing

Agent (FCPA) and Florida Certified Purchasing Manager (FCPM). Additionally, five purchasing agents hold

state certification as Florida Certified Contract Negotiators (FCCN).

Organizational Improvements

The Purchasing Division strives for continual organizational improvements to support strategic planning and

goal-setting, strengthen accountability, enhance decision-making, and improve customer service and to

assist the Division to determine the most effective use of its resources.

To enhance transparency and utilize technology, the Purchasing Division established an internet website

link to a portal containing information documents utilized by Selection and Evaluation Committee

members (a repository) in evaluating all proposals and ranking shortlisted proposers for final award of

County contracts, resulting from a Committee-based procurement process. Some of the information

documents contained in the portal are: Request for Letters of Interest/Request for Proposals submittals,

Evaluation Matrix, Director of Purchasing Recommendation Memorandum, Office of Economic and

Small Business Development Compliance Memorandum, Financial Review Memorandum, Litigation

Review Memorandum, Shortlisting Ballot Tally Sheet and Individual Ballots, Presentation - Ranking

Ballot Tally Sheet and Individual Ballots, Audio Recordings of Selection and Evaluation Committee

Meetings, and Summary Meeting Minutes of Selection and Evaluation Committee Meetings. This

improvement is an award winning innovation recognized by NACo and FAPPO as noted previously.

To further enhance transparency and keep the Purchasing Division’s clients better informed as to the

status of their procurement requests, a report of all open requisitions is now available by using agency

which is hyperlinked to the Milestones (chronological tracking of procurement activities) in Contracts

Central (the Purchasing Division’s software program that stores all procurements requested, Purchasing

Agents’ assignments, progress of each step of the process, and contract administration) enabling

Department, Division Directors and Project Managers to see the current status and any impediments in

the procurement process which may be addressed.

The Purchasing Division conducted (internal staff) Process Improvement Workshop/Retreat to

recommend efficiencies to streamline the procurement process. As a result of the workshop, the

Quotation Request, Invitation for Bids, quotation/bid process, the Request for Proposals (RFP) and

Request for Letters of Interest (RLI) processes were reviewed, improvements identified, and

implemented.

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A countywide cross-functional Procurement Task Force has been formed to expand upon the Purchasing

Division’s Process Improvement Workshop/Retreat to conduct an extensive review of procurement

policies and procedures, application of best practices, effectiveness and efficiencies and make

recommendations for further progressive and streamlined process improvements. The information

gathered from the Procurement Task Force will also be incorporated into the Enterprise Resource

Planning (ERP) software system, which is in the inception stage of being acquired.

The Division continues to serve as the Logistics Section in Emergency Management and participated in

the State of Florida statewide hurricane tabletop exercise. The exercise concluded that the Logistics

Section has excellent control and understanding of its roles and functions to be performed during a state

of emergency. The Logistics Section also conducted a comprehensive tabletop exercise in conjunction

with the Broward County Emergency Management Division. With the combination of classroom

instruction, Federal Emergency Management Agency courses, the Purchasing Division has taken a lead

role in ensuring staff is prepared to respond in the event of an emergency activation.

The Purchasing Division’s procurement documents are now submitted electronically for digital signature.

This process improvement continues to improve the paper trail and approval process significantly.

Documents are tracked throughout the approval process and approved documents are stored in an

electronic directory throughout their retention period.

Increased Purchasing Card single transaction limit from $2,000 to $3,000 to further reduce the

administrative cost of processing purchase orders and payments and to expand the P-Card program with

Bank of America to leverage the 160 (or 1.6%) rebate basis points resulting in an increase rebate

payment to the County in the amount of $394,129 for FY 2013.

To effectively administer contracts to obtain best value and efficiency from the awarded vendor a

training program was developed for Project Managers on Contract Administration. The curriculum

consists of some of the various topics, such as contract terminology and clauses for understanding,

identifying and managing potential risks, collaborating with contractors throughout the contract life-

cycle, effective performance monitoring and contract enforcement.

Assisted with revising the adopted Broward County Business Opportunity Act of 2012 to efficiently

administer and ensure compliance with the Act, which is intended to provide maximum opportunities for

small and county business enterprises to compete for Broward County contracts.

Streamlined the Work Authorization (WA) Process to improve processing timelines within the Director of

Purchasing authority by reducing non value added requirements by not requiring the Office of County

Attorney and Risk Management Division approval when the WA does not substantially differ from the

originating contract.

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Administration

Implemented a Countywide Procurement Taskforce to review current policies and procedures that

govern Broward County procurement in order to seek efficiencies in the County procurement cycle.

Re-organization of the Purchasing Division.

Successfully space planned Purchasing staff based on the re-organization to improve on communication

and synergy with the level of work assigned.

Increased use of Purchasing Card resulted in generating $394,129 of revenue to the County.

Departments/Offices receive Purchasing Card Monthly Expenditure Reports to use as a management tool

for enhanced transparency and fiscal controls of the P-Card program.

Revised the Local Preference Ordinance and Inter-Local Reciprocity Agreement between Broward County

and Miami-Dade County.

Implemented a Countywide Federal Transit Administration (FTA) policies and procedures for compliance

purposes and incorporated it into the County Administrative Policies and Procedures (CAPP) Manual.

Professional Services

Successfully transitioned the Office of Communication Technology contracts from Broward Sheriff’s

Office to Broward County. The Purchasing Division has incorporated the needs of the Office of

Communications Technology into its schedule throughout this past year. Purchasing Division staff has

assisted in transferring numerous contracts for communication and technology equipment and services

from BSO to the County Government. At the end of the fiscal year, Purchasing Division staff solicited two

large projects for the Office of Communication Technology: Next Generation Computer Aided Dispatch

System and Local Government UHF Trunking 400 MHz Radio System.

Successful procurement and negotiation of Kronos Contract (a/k/a Easy Pay) - After concluding the

Selection Committee Meetings and negotiating an Agreement with Kronos, Inc., the past year has seen

implementation of the Easy Pay electronic time clock system in Broward County. At the end of FY 2013,

the implementation is close to completion.

Disaster Recovery Services Contract for Enterprise Technology Services - After research and review of the

market for disaster recovery services for information technology, the Purchasing Division staff in

partnership with Enterprise Technology Services contracted with SunGard for disaster recovery

protection.

Procurement of an Enterprise Business Application for Human Services Department Concluding an

extended period of stakeholder information meetings by the Human Services Department, the

Purchasing Division advertised a solicitation for a Human Services Department Enterprise Business

Application. After conclusion of Selection Committee Meetings including Demonstration Meetings to

see hands-on performance of various software products, a company was selected and successful

negotiations concluded for an Agreement with The Echo Group.

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Goods/Services/Construction

Coordinated the sale and removal of abandoned aircraft at the airport for the Aviation Department,

which generated $51,215.34 in revenue.

Disposal of the County owned assets (scoreboard) at the arena occupied by main tenant, Florida

Panthers.

Organized and conducted a hurricane logistic exercise at the Emergency Operation Center.

Assisted Emergency Management Division with the procurement of grant funded Federal Emergency

Management Administration rescue supplies.

Effectively collaborated with the Water and Wastewater Engineering Division to process and award a

high-profile Pump Station Relocation project in a short time-frame and substantially below budget. The

Pump Station was estimated at approximately $3,500,000 and was subsequently awarded at $3,184,000,

a savings of $316,000.

Coordinated with Water and Wastewater Operations Division to provide expanded training to Water and

Wastewater Services’ personnel on procurement processes, in order to foster a more productive working

relationship, thereby resulting in a greater understanding of the County’s procurement processes and

increased efficiencies.

Assisted with the emergency A1A Beach re-nourishment project due to erosion caused by Hurricanes

Isaac and Sandy.

Centralized Services

Continue to participate (on weekly basis) in the ‘Change Review Committee’, which considers requests

for changes to contracts that are in effect for the Airport Expansion Program

Milestones are established to ensure that enabling projects fit within an overall timeline which meets the

objectives of the Aviation Department and in particular the timely opening of the new South Runway,

and improved terminal facilities.

Assisted with the successful transition of the Emergency Parking Management Agreement for Aviation

avoiding interruption of service to traveling customers, airline companies, guests, and general public.

Technology

Continued to enhance the Purchasing Division’s internal website in support of the Division’s efforts to

provide information to client agencies which includes: Automation of daily reports from Advantage

Procurement System, solicitation web page, and ability to archive selected files from the Request for

Letters of Interest (RLI)/Request for Proposals (RFP) Supporting Documents Repository and from the

Results web page.

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The Division won FAPPO’s 2013 Best Practice in Public Procurement Award for its RLI-RFP Supporting

Documents Repository. The website makes RLI/RFP electronic documents now available on-line both

internally and externally and provides a centralized location for storage of electronic documents to

eliminate the mass production of copies of agenda exhibits for consumption by the various the Broward

County Board of County Commissioners (Board), County personnel and the public. Once the Board takes

action on an agenda item, the repository becomes an archival record for each individual procurement

action.

National Association of Counties (NACo) Achievement Award for the RLI/RFP Supporting Documents

Repository.

Upgraded Contracts Central from Microsoft .NET 2.0 to .NET 4.0 Framework. The upgrade will allow the

Purchasing Division to utilize new technology resulting in increased efficiency and faster development.

Created Contracts Central Technical Database and Application Documentation to ensure that the

organizational schema, data objects, and other related information are captured for documentation and

programming purposes to address program failures, errors, upgrades, and interfaces (e.g.

Financial/Procurement Modules of ERP).

Developed New Contracts Central Procurement Milestones Module to identify procurement and non-

procurement processing times. It delineates the amount of time Purchasing Agents spend on a contract

and the time that Client Agencies take to provide supporting documents. The module provides on-screen

graphs to visually depict the procurement and non-procurement processing times.

Enhanced various components of the ContractsCentral Application based on end-users feedback which

include: Quarterly Procurement Performance Reports, database structure to increase database speed,

and new Quarterly Procurement Performance Reports based on proposed award categories.

Enhanced iContractsCentral for efficiency based on feedback from the vendors and made it more user-

friendly. The iContractsCentral Module allows prime vendors to report sub-vendor’s payment

information on projects, and allows the sub-vendor to verify payment information reported by the prime.

Resource Services

Coordinated and facilitated process improvement workshop addressing the Request for Letters of

Interest/Request for Proposals and Quote/Bid processes. Several quick win recommendations have been

adopted, helping to streamline these processes and make them more efficient.

Facilitated and conducted special Federal Transit Administration training for the Transportation

Department to ensure procurements utilizing federal grants were in compliance with all rules and

regulations.

Updated Delegated Quotation Request procedure and retrained authorized staff. The revised procedure

provides for authorized agencies to solicit quotation requests up to $30,000 and prepare the

Recommendation for Award. All delegated quotation requests, solicitation documents, and award

recommendations are reviewed by the Purchasing Division for adherence to the procurement policy.

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Developed training program for newly hired Purchasing staff on Broward County’s processes, policies,

and ordinances to reduce their learning curve and time so that they may contribute to the success of the

Division quickly.

Conducted countywide training to promote efficiencies, enhance the organization body of knowledge of

procurement processes and continue working relationships with client agencies; i.e. Purchasing Software

Systems, Delegated Purchasing, Advantage, Purchasing Card Refresher, RLI/RFP Training, Libraries of

Professional Services, Contract Administration, Construction Contracting, Specification Writing, Vendor

Performance Evaluations, etc.

Held individual agency classes in procurement practices, processes, and requirements to multiple outside

agencies, i.e., Water and Wastewater Services, and Parks and Recreation to improve upon procurement

processing timelines.

The Purchasing Division has implemented a green procurement program to attain the County’s goal of a

sustainable environment. Green procurement includes energy use, recycled content, recyclability, reuse,

resource conservation, and greenhouse gas emissions. This program supports the effort and recommends

a series of additional actions to substantially increase the recycling rate and promote full utilization of

existing infrastructure for waste-to-energy conversion.

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Customer Service and Outreach

Achieved an overall rating of 4.14, out of a possible rating maximum of 5, utilizing a strategy of

collaboration with emphasis on accessibility, quality, and service. This improvement can be attributed to

the concerted efforts by the Purchasing Division to find cost savings for our client agencies, reduce

processing times and improving communications with our client agencies.

FY 2013 Annual Customer Satisfaction Survey Results by Section

Held pre-advertisement meetings for the benefit of potential contractors and subcontractors about

future capital construction contracting opportunities with Broward County.

Conducted monthly workshops in conjunction with the Office of Economic and Small Business

Development on How to Do Business with Broward County. The workshops afforded an interactive

environment for purchasing agents and small business owners to share information.

Participated in professional purchasing associations that emphasize education and best practices for

purchasing professionals as well as continual vendor outreach efforts and networking events. The most

recent vendor outreach and education effort was the Southeast Chapter of National Institute of

Governmental Purchasing Reverse Trade Show.

The Purchasing Division continues to provide customer service and outreach in support of the Living

Wage Program by providing updated information through various channels of communication with client

agencies, service contractors, other government and non-profit entities, service employee unions, the

Living Wage Advisory Board and other interested parties. In FY 2013, program activities continued to

include:

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o training presentations and informational sessions to Broward County staff and vendors

o vendor awareness via “How to Do Business with Broward County” monthly seminars

o participated in client agency contractor start-up meetings for new Living Wage service

contracts

o assistance, guidance, research, and reports to the Living Wage Advisory Board

o living wage informational link updates on the Purchasing Division’s website and BC-Net to

keep client agencies and the vendor community informed, and

o “help desk” services for Purchasing Agents, contract administrators, project managers and

service contractors requiring clarification or guidance on Living Wage contract compliance

issues.

Conducted 102 training classes, for approximately 1,098 employees, on delegated purchasing, Requests

for Letters of Interest, Request for Proposals, Advantage System Procurement, P-Card procurement,

Contracts Central and Purchasing Division policies and procedures.

Enrolled 1,265 new vendors in Vendor Self-Service (VSS) during FY 2013, providing vendors with a 24/7

online registration service. We currently have 7,815 vendors in VSS, which is 22% of our vendor total.

There are currently a total of 36,076 vendors registered in the Broward County Vendor List.

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Financial Statistics/Procurement Activities for Fiscal Year 2013 For the purposes of this report, the terms award and purchases are used interchangeably and refer to any

procurement document issued during the fiscal year (hereinafter referred to as FY). Procurement

documents represent a commitment by Broward County to procure goods and services. The table below

provides a detail explanation of the various types of purchases. With the exception of P-Cards, delivery

orders, delegated purchases, exempt purchases and central purchases results in procurement documents

being issued.

P-Cards All P-card purchases made through Broward County’s program

Delivery Orders Purchase Orders from master agreement contracts issued by client agencies

Delegated Purchases Purchases made by authorized Certified Agency Buyers up to $3,500

Exempt Purchases All procurements exempt from the Procurement Code

Central Purchases1 Purchases made by the Purchasing Division greater than $3,500

Master Agreement Awards

Strategic sourcing is a practice for continuously improving and re-evaluating the purchasing activity. It

analyzes and assesses the components of a procurement to determine the best method of soliciting for the

required supply or service. The use of Master Agreements (open-end) contracts is one of the methods

utilized by the Purchasing Division to implement strategic sourcing and take advantage of economies of

scale. It is critical for all intended users to participate when data is being gathered to develop the scope of

services and determine the estimated quantities.

The Purchasing Division emphasizes the value of Master Agreements because they offer an efficient and

economical method for purchasing frequently requested items. Once awarded, the client agencies are able

to issue purchase orders (Delivery Orders) to the awarded vendor(s). Master Agreements are usually issued

with an initial term of one year and a stated number of optional renewal periods, usually two one-year

periods, subject to vendor acceptance, and determination that renewal is in the best interest of the County.

During FY 2013, three hundred fifty five (355) replacement or new Master Agreements were awarded by

either the Board of County Commissioners or the Director of Purchasing for a potential spend on these

contracts within the initial term of $96,847,244. Figure No. 1a and 1b shows the quantity and initial term

value of the Master Agreements awarded during that period.

1Open-end, multi-year contract awards are not included.

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The number of DO’s issued from established Master Agreements, as shown in Figure 2a is 8,782, and the

actual expenditures (total dollars issued on DO’s) is $275,922,051, as shown in Figure 2b (see below).

In addition to Master Agreements issued during FY 2013, there are those Master Agreements issued in prior

fiscal years that remain active, due to the multi-year optional renewal term having been exercised. As of

September 30, 2013, there were 809 active Master Agreements available for use by Broward County

agencies, providing for the purchase of commodities, construction, general and professional services.

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A total of 66,8762 purchases were processed in FY 2013, for a total award amount of $663,922,7003. The

Board of County Commissioners approved $511,844,575 in purchases and the Director of Purchasing

approved $127,653,144 in purchases. Included in the total are purchases processed with P-Cards which

totaled $24,424,982 for FY 2013, of which Broward County received rebates totaling $394,1294. Figures 2a

and 2b summarize the methods utilized for the Purchasing Division’s activity for FY 2013.

2This figure does not include Master Agreement awards.

3This amount is actual expenditures based on contract awards; it does not include Master Agreements potential award dollars, expenditures and transfers to other governmental

agencies made through direct vouchers which totaled an additional $1,098,441,609 and subsequent change orders, amendments or cancellations. 4The basis points for the FY 2013 P-Card rebate are 1.6% (60 basis points) and rebate figure includes both P-Cards and e-payables.

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Awards by Agency

The following chart delineates the transactions categorized by client agencies during FY 2013.

Figure 3a Contract Awards by Agency

Agency Count

5 Award $ $ in Millions %

Aviation Department 1,153 $286,493,351 $286.5 43.2%

Public Works Department 3,417 $144,143,611 $144.1 21.7%

Department of Transportation 1,920 $49,473,190 $49.5 7.5%

Finance & Administrative Services Department 825 $47,221,406 $47.2 7.1%

Port Everglades Department 492 $46,593,235 $46.6 7.0%

Boards & Other Agencies 230 $19,329,722 $19.3 2.9%

Libraries, Parks and Cultural 1,006 $19,144,842 $19.1 2.9%

County Administration 203 $10,219,470 $10.2 1.5%

Human Services 314 $6,969,424 $7.0 1.0%

Environmental Protection & Growth Management 647 $6,508,245 $6.5 1.0%

All Other Agencies 632 $3,401,224 $3.4 0.5%

All P-Card Purchases 56,037 $24,424,982 $24.4 3.7%

Total 66,876 663,922,700 $663.9 100.0%

Figure 3b

Contract Awards by Agency

5 Includes: P-Card transactions, delivery orders, delegated purchases, exempt purchases and central purchases.

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Vendor Participation

The following chart delineates the awards and expenditures with the top eleven vendors during FY 2013.

Figure 4a Contract Awards and Expenditures by Vendor

Vendor Name Count6 Award $ $ in Millions %

Archer Western Construction, LLC 1 $87,697,296 $87.7 13.2%

Tutor Perini Fort Lauderdale-Hollywood Joint Venture 1 $37,964,000 $38.0 5.7%

Munilla Construction Management LLC 1 $32,578,241 $32.6 4.9%

DMJM Aviation Inc 1 $30,576,930 $30.6 4.6%

Delta Airlines Inc 1 $25,019,285 $25.0 3.8%

Arthur J Gallagher Risk Management Services 26 $23,661,734 $23.7 3.5%

Broward County Sheriff's Office 25 $21,974,024 $22.0 3.3%

Engineered Arresting Systems Corp 2 $17,190,200 $17.2 2.6%

Morganti Group Inc (THE) 1 $14,370,000 $14.4 2.2%

Sunshine Cleaning Systems Inc 33 $13,859,919 $13.9 2.1%

PCL-Pirtle, A Joint Venture 1 $12,377,570 $12.4 1.9%

All Other Vendor Awards 66,783 $346,653,502 $346.7 52.2%

Total 66,876 $663,922,700 $663.9 100%

Figure 4b

Contracts Awards and Expenditures by Vendor

6 Includes: P-Card transactions, delivery orders, delegated purchases, exempt purchases and central purchases.

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Contracts Awarded to Vendors by State, County and City

Broward County awarded 78% of its contract dollars to vendors located within the State of Florida and 42%

to local, Broward businesses in FY 2013.

Figures 5a and 5b below represent the dollars spent by Broward County within the State of Florida and

other jurisdictions across the United States and Canada. Figures 5c and 5d represent the dollars spent

within Broward County in comparison with other Florida Counties. Figures 5e and 5f represent the dollars

spent in various cities within Broward County.

Figure 5a Contracts Awarded to Vendors by State*

State Count

7 Award $ $ in Millions %

Florida 8,701 $518,630,176 $518.6 78.1%

Georgia 124 $27,322,689 $27.3 4.1%

New Jersey 69 $20,003,857 $20.0 3.0%

California 198 $11,606,895 $11.6 1.8%

Texas 379 $9,856,816 $9.9 1.5%

Maryland 33 $7,708,470 $7.7 1.2%

North Carolina 56 $6,898,795 $6.9 1.0%

All Other States 1,279 $37,470,020 $37.5 5.6%

All P-Card Purchases8 56,037 $24,424,982 $24.4 3.7%

Total** 66,876 $663,922,700 $663.9 100.0%

Figure 5b

Contracts Awarded to Vendors by State

7 Includes: P-Card transactions, delivery orders, delegated purchases, exempt purchases and central purchases.

8 Includes purchases made with vendors who are in Florida as well as outside Florida.

*Vendor locations per the Advantage Procurement System at the time of purchase order issuance. **Value differences due to rounding.

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Figure 5c Contracts Awarded to Vendors by County*

Florida Counties Count9 Award $ $ in Millions %

Broward 6,483 $275,150,233 $275.2 41.5%

Other Florida Counties 817 $128,536,912 $128.5 19.3%

Outside Florida 2,132 $120,638,137 $120.6 18.2%

Miami-Dade 935 $65,435,470 $65.4 9.8%

Palm Beach 472 $49,736,967 $49.7 7.5%

All P-Card Purchases 56,037 $24,424,982 $24.4 3.7%

Total** 66,876 $663,922,700 $663.9 100.0%

Figure 5d Contracts Awarded to Vendors by County

9 Includes: P-Card transactions, delivery orders, delegated purchases, exempt purchases and central purchases.

*Vendor locations per the Advantage Procurement System at the time of purchase order issuance. **Value differences due to rounding.

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Figure 5e Contracts Awarded to Vendors by City

Broward County City Count

10 Award $ $ in Millions %

Fort Lauderdale 2,623 $117,546,865 $117.5 17.7%

Dania Beach 161 $47,842,397 $47.8 7.2%

Pompano Beach 517 $33,002,498 $33.0 5.0%

Hollywood 459 $18,463,384 $18.5 2.8%

Oakland Park 230 $17,625,025 $17.6 2.6%

Deerfield Beach 201 $6,298,710 $6.3 0.9%

Plantation 166 $5,203,716 $5.2 0.8%

Other Broward County Cities 2,126 $29,167,638 $29.2 4.4%

Outside Broward County 4,356 $364,347,485 $364.3 54.9%

All P-Card Purchases 56,037 $24,424,982 $24.4 3.7%

Total* 66,876 $663,922,700 $663.9 100%

Figure 5f

Contracts Awarded to Vendors by City

10

Includes: P-Card transactions, delivery orders, delegated purchases, exempt purchases and central purchases.

*Value differences due to rounding.

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Statistical Comparison with Previous Years Contract Awards

Figures 6a through 6c reflect the comparative data for contract awards since FY 2011. The trend for the past two fiscal years is higher than in prior fiscal years consistent with the economic environment. While, in FY 2012, major Broward County capital outlay projects such as the construction of a new courthouse, airport improvements and renovations, and water and sewer improvements contributed to the sharp incline in the numbers, procurements continued for these major projects in FY 2013; however, not at the same expenditure rate in comparison to the previous year.

Figure 6a Comparison of Contract Award Dollars by Method

Purchasing Contract Award Dollars FY 2011 FY 2012 FY 2013

Delivery Orders $321,627,332 $312,493,792 $275,922,051

Delegated Purchases $2,142,995 $2,207,865 $1,345,892

Exempt Purchases $5,965,901 $5,647,700 $7,595,563

Central Purchases $215,924,417 $804,881,155 $354,634,213

P-Cards $14,018,518 $20,562,861 $24,424,982

Total* $559,679,163 $1,145,793,373 $663,922,700

Figure 6b

Comparison by Approval Authority

Authority Level FY 2011 FY 2012 FY 2013

Board approved $424,856,980 $1,003,965,724 $511,844,575

Director of Purchasing approved $120,803,664 $121,264,788 $127,653,144

P-Cards $14,018,518 $20,562,861 $24,424,982

Total $559,679,163 $1,145,793,373 $663,922,700

Figure 6c

Comparison of Contract Award Dollars Over Time

**Value differences due to rounding.

*Delivery Orders come from Master Agreements, refer to page 19

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Vendor Awards by Region

Awarding contracts to vendors within Broward County and the State of Florida has remained a focus for the

Purchasing Division to support economic vitality within our region. Of the total procurement dollars

expended in FY 2013, $518,630,176 or 78% was awarded to vendors within the State of Florida and

$275,150,233 or 42% of the total procurement awards went to local Broward County vendors.

Figure 7a Comparison of Regional Contract Award Dollars

Vendor Awards FY 2011 FY 2012 FY 2013

Awards within Florida $438,597,579 $1,033,949,789 $518,630,176

Awards within Broward County $308,616,418 $667,757,515 $275,150,233

Figure 7b Comparison of Regional Contract Award Dollars

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Value Added Cost Savings

The Purchasing Division undertook the initiative to realize additional cost savings above and beyond those

savings realized through its standard procurement activities. This was accomplished through various value

added procurement strategies and staff initiatives such as strategic sourcing, cooperative purchasing

voluntary price reductions, rebates, skilled negotiations, cost avoidance and due diligence in researching the

open market for the best product at the best value. The opportunities for value added cost savings in FY

2013 is not at the same level as last year as a result of the decrease in dollar expenditures.

a downward trend on the dollar amount of fixed contract awards and transactions from the previous

year,

a downward trend on the number of open-end, multi-year (Master Agreements) contract awards

from the previous year, and

a decrease in the dollar amount of larger complex, capital outlay projects.

Figure 8a Comparison of Value Added Cost Savings

Cost Savings FY 2011 FY 2012 FY 2013

Commodities (Goods & Services) $88,943 $131,412 * $1,765,448 Construction $33,928 $4,093,386

Sub-Total $122,871 $4,224,798 $1,765,448

Negotiations $3,128,347 $13,288,684 $5,398,296

Centralized Centers (Aviation/Port Everglades) $43,237 $2,516,029 $101,324

P-Card Rebates $360,358 $329,006 $394,129

Total $3,654,814 $20,358,517 $7,659,197 *The categories of commodities and construction were combined in October 1, 2012 due to the re-organization.

Figure 8b Comparison of Value Added Cost Savings

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Procurement Operations Procurement Processing Times

The Purchasing Division continues to focus on strategic procurement strategies to improve and optimize

efficiency to its operations and processes. Fundamental to efficiency is the timely procurement of goods

and services. The procurement method utilized and related processing time vary dependent upon the scope

and complexity of the procurement request, the nature of the goods and services being purchased, the

responsiveness of the client agency and the level of available agent resources.

The processing times in Figure 9a are based on a procurement cycle from the entry of requisitions by client

agencies to the issuance of a transactional/ordering document, i.e., delivery order, purchase order.

As seen in Figure 9a and 9b, procurement processing time in FY 2013 improved by 12% or 9 days since FY

2012, and by 18% or 16 days since FY 2011. In comparing the data for all fiscal periods, it is most noticeable

that process improvements were achieved in the majority of all areas, with the greatest improvement

represented in the non-construction, formal competitive process arena where the dollar threshold is

$50,000 and greater.

In comparison to FY 2011, strategic sourcing initiatives, benchmarking and reporting mediums,

incorporation of best practices into our governance code, and policies and procedures has improved overall

procurement processing time.

Figure 9a Comparison of Processing Times by Award Amount

FY 2011 FY 2012 FY 2013

# of Awards

Average Days to Process

# of Awards

Average Days to Process

# of Awards

Average Days to Process

Less than $50,000 373 56.42 466 59.72 579 53.55

Non-Construction $50,000 to $250,000 183 96.41 295 83.25 209 71.68

Construction $50,000 to $250,000 15 138.27 24 114.13 29 132.34

Non-Construction Greater than $250,000 38 174.95 70 151.90 73 141.55

Construction Greater than $250,000 45 265.53 44 220.43 43 214.67

Total 654 90.76 899 83.94 933 74.37

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Figure 9b

Overall Average Processing Times

A Change of Methodology for Procurement Processing Times commencing in FY 2014

The Purchasing Division in FY 2014 will commence changing the methodology in measuring its procurement

processing times to create new categories of procurement activities. Those new categories are currently

included within the processing times in Figures 9a and 9b. If categories were to be removed this year based

on next year’s change in methodology, the timeframes would reflect the following for Fiscal Year in 2013.

FY 2013

# of Awards

Average Days to Process

Less than $50,000* 364 76.13

Non-Construction $50,000* to $250,000 132 103.67

Construction $50,000* to $250,000 28 136.18

Non-Construction Greater than $250,000 46 210.02

Construction Greater than $250,000 42 209.29

Total 612 104.02

Figure 9c

Comparison of Processing Times by Process Method

FY 2011 FY 2012 FY 2013

# of Awards

Average Days to Process

# of Awards

Average Days to Process

# of Awards

Average Days to Process

Conventional Construction and Two-Step (Design/Bid/Build) 21 182.19 26 192.38 20 215.95

Construction Two Step Hybrid (Construction Manager @ Risk Modified) 3 290 1 475 1 342

In-house Construction (Invitation For Bid) 27 172.56 36 132.88 36 153.25

Quote/Bid Process 418 86.59 589 99.46 523 85.67

Request for Letters of Interest or Request for Proposals 25 356.60 41 264.15 32 271.09

Total 494 110.25 693 114.97 612 104.02

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Figure 9c provides an in-depth comparative analysis of processing time by source selection method. The

Purchasing Division experienced a 12% decrease on the number of awards this fiscal year from last fiscal

year, while decreasing the overall processing times by approximately 10% or 11 days. This analysis illustrates

and supports sustainability of a process improvement trend since FY 2011. As a matter of fact, a comparison

between FY 2012 and FY 2013 demonstrates improvement in processing time for the procurements utilizing

the Quote/Bid Process with a 15% or 14 day improvement and the Construction Two Step Hybrid

(Construction Manager @ Risk Modified) with a 28% or 133 day improvement. These two process

improvements accounts for 86% (524 out of 612) of the total number of awards.

The processing times in Figure 9c are based on a procurement cycle from the issuance of a sourcing

competitive document to award, i.e., Quotes, Invitation for Bids, Request for Proposals and Request for

Letters of Interest. The number of awards in Figure 2a, Figure 3a, Figure 4a, Figure 5a, Figure 5c and Figure

5e are only transactional based/ordering documents, i.e., P-Cards, delivery orders, delegated purchases and

exempt purchases.

Figure 9d

Average Processing Times by Process Method Over Time

Purchasing Cards (P-Cards)

According to the Journal of Public Procurement (2003, Volume 3, Issue 1), a P-Card program is an innovative

approach for cost-savings measures for municipal government. P-Cards allows for municipal agencies to

effectively manage resources and improve decision-making and operational practices by utilizing advanced

technologies and best practices, which results in improve services and preservation of limited fiscal

resources. There is evidence that a P-Card program generates substantial operational and transactional

savings, greater flexibility, and can be strategically used during emergencies for rapid acquisition of needed

resources. Overall, P-Cards improve the purchasing cycle timelines for routine low dollar volume

transactions.

The inception of the Purchasing Card (P-Card) Program to Broward County has resulted in many benefits

both to the vendor community and our client agencies. The vendor community benefits from accelerated

payments while providing a means for Broward County agencies to procure goods on an expedited basis.

Additionally, the use of P-Cards streamlines the process to procure, receive and pay individual vendors for

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small dollar purchases. The P-Card allows for payments to be made to a financial institution contracted with

the County rather than individual payments made to each contractor. A secondary benefit of the program is

that the County receives 1.6% rebate on all County procurements made using the P-Card. During FY 2013,

the County received a rebate of $394,129. The charts below provide details of the P-Card spend by vendor,

state and county.

The use of the P-Card by individuals within County agencies is audited by the Purchasing Division on a

quarterly basis to ensure proper use in accordance with the promulgated procedures. In addition to the

audits conducted by the division, reports are generated on a monthly basis and forwarded to all Department

and Office Directors so that they are aware of all purchases initiated by all card holders within their

prospective agency. The chart below shows the list of top ten vendors that the County spends the majority

of its funds through the P-Card.

Figure 10a P-Cards Purchases by Vendor

Vendor Name Award $ $ in

Millions %

Sprint Wireless $999,226 $1.0 5.0%

EMC Office Supplies $703,527 $0.7 3.5%

Office Depot #1165 $500,239 $0.5 2.5%

WW Grainger $437,923 $0.4 2.2%

DMI Dell K-12/Govt $249,261 $0.2 1.3%

Ufirst Unifirst Corp $189,821 $0.2 1.0%

Transportation Security $120,000 $0.1 0.6%

Graybar Electric Company $112,183 $0.1 0.6%

Sunpass Operations $109,851 $0.1 0.6%

Mazzone Foods $104,875 $0.1 0.5%

All Other Vendors $16,288,816 $16.3 82.2%

Total $19,815,722 $19.8 100%

Figure 10b

P-Cards Purchases by Vendor

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Figure 10c

P-Cards Purchases by State

*Dollars may not total exactly, due to rounding.

Figure 10d P-Cards Purchases by State

State Award $ $ in Millions %

Florida $10,396,599 $10.4 52.5%

Kansas $1,044,233 $1.0 5.3%

California $832,192 $0.8 4.2%

Texas $784,069 $0.8 4.0%

Arizona $742,662 $0.7 3.7%

Illinois $694,344 $0.7 3.5%

Pennsylvania $557,912 $0.6 2.8%

Georgia $514,495 $0.5 2.6%

Massachusetts $499,735 $0.5 2.5%

All Other States $3,749,482 $3.7 18.9%

Total* $19,815,722 $19.8 100%

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Figure 10e P-Cards Purchases by County

Broward County City Award $ $ in Millions %

Broward County $7,878,865 $7.9 76.0%

Other Florida Counties $2,517,734 $2.5 24.0%

Total $10,396,599 $10.4 100%

Figure 10f P-Cards Purchases by County

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Delegated Purchasing Authority Audit Program

The procurement code allows the Director of Purchasing to delegate various departments the authority

to purchase specific items or classes of items, below mandatory bid amount, if the Director of

Purchasing deems it more advantageous to the County for such designated items to be purchased by an

agency rather than by the Central Purchasing Division. There are two major delegated purchasing

programs; the Certified Agency Buyer (CAB) program and the Purchasing Card (P-Card) Program.

The Purchasing Division conducts regular audits of delegated purchases in order to ensure that

delegated agencies conduct purchasing in accordance with all applicable rules, regulations and codes.

The audit program also allows the Purchasing Division to continuously evaluate how to improve and

expand delegated authorities.

CAB audits are performed on an annual basis with the exception of those client agencies that obtained a

satisfactory audit outcome in the previous audit year. Agencies that receive satisfactory or minor audit

findings are audited on a biennial basis, rather than on an annual basis. Purchasing staff conducted 19

CAB audits in FY 2013.

The findings for the completed CAB audits follow:

Two agencies (11%) were found to be fully compliant with procurement policies

Four agencies (21%) were found to have minor procurement policy violations, and

Thirteen agencies (68%) were found to have major procurement policy violations

Although 68% of the CAB audits conducted found major policy violations in many cases only a single

major policy or documentation error was found. The current CAB audit policy has a zero tolerance for

policy or documentation errors. CAB agencies were counseled during audit debriefings and in most

instances, it was determined that no follow-up audit was necessary. The Purchasing Division is currently

revising CAB policies and the CAB Audit procedures to ensure compliance with critical policy items,

eliminate unnecessary requirements and improve the overall CAB procurement process.

The P-Card auditor reviews P-Card purchases on a quarterly basis. The P-Card audit program ensures

cardholder and approver compliance with policy and identifies violations, such as splitting purchases,

using the P-Card for personal use or not buying appropriately from an existing Master Agreement. In FY

2013, P-Card audit reviews were performed for 947 active card holders. Violations identified during

these audits resulted in the cancellation of six P-Cards. Five P-Cards previously cancelled were

reinstated during FY 2013. We continue to provide quarterly reports to the County Auditor for review.

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Organizational Development Program

The purchase of goods and services is a collaborative process between the initiating client agency and

the Purchasing Division. To support this collaboration, the Division provides specialized training and

outreach to ensure consistency in procurement activities. The Purchasing Division’s training program is

committed to tailoring learning to client agency needs and is focused on building competent, consistent

and responsive purchasing staff. In FY 2013, the Purchasing Division conducted 102 classes and trained

approximately 1098 Broward County employees. This 46% increase in the number of employees

receiving purchasing-related training is due to several new courses being introduced and/required

during FY 2013, i.e. Contract Administration for all project managers and P-Card refresher for all P-Card

approvers. The classroom training schedule was further augmented by 50 presentations delivered by

purchasing managers and agents to client agencies and external organizations, which were attended by

approximately 250 members of the vendor community and county employees.

Centralized, instructor-led procurement training is delivered by purchasing experts. The Purchasing

Division’s training program:

increases knowledge of procurement processes,

enhances productivity and quality of work,

improves individual and organizational performance; getting the goods and services into the hands of employees as efficiently as possible,

communicates purchasing policy requirements to Broward County agencies, and

Instructs outside agencies (e.g. small businesses) “How to Do Business with Broward County”.

The Purchasing Division is the only Broward County agency currently providing instructor-led Advantage

System training. Demand for Advantage Procurement I and II classes increased from six classes held in

FY 2012 to twelve held in FY 2013; the number of employees completing this training increased from

160 in FY 2012 to 189 in FY2013. Advantage Procurement I and II classes are required for designated

CABs and approvers performing delegated purchasing within client agencies. Designated CABs and

approvers must additionally complete CAB certification training. In FY 2013, 80 employees received CAB

certification training.

In FY 2013, 443 employees received classroom P-Card training; 18 employees completed the online

tutorial, which is a 49% decrease from FY2012. To improve efficiency P-Card training will be primarily

offered through the revised online P-Card tutorial in FY 2014. Additionally, participant in the P-Card

program will be required to take the online tutorial annually to remain in good standing.

The Purchasing Division continues to invest in the professional development of its personnel. In FY 2013,

Purchasing Division staff attended 36 training classes sponsored by the National Institute of

Governmental Purchasing (NIGP). The NIGP is a nonprofit educational and technical organization of

governmental buying agencies across the United States. As a result of staff participation in NIGP

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sponsored training, six purchasing staff achieved Certified Professional Public Buyer (CPPB) designation

and four purchasing staff achieved Certified Public Procurement Officer (CPPO) designation.

Central Warehouse Operations

Surplus Property Disposal

The Purchasing Division’s Central Warehouse serves as the centralized processing center for sale and

disposal of all Broward County surplus property. The centralized processing of surplus provides accurate

disposal records for all property while also ensuring compliance with Florida Statutes relating to the

disposal of surplus. The Central Warehouse Operations also includes the management of Broward

County’s donation program, making property available to local non-profit organizations as well as other

governmental entities. Computers donated to local non-profit organizations are being utilized to provide

education and career opportunities to Broward County residents.

The Central Warehouse Operations coordinated and processed $606,848 in surplus property sales in FY

2013, which is an increase from FY 2012. This increase in surplus sales is attributable to greater revenue

generated at the two live public auctions for vehicles, aircraft and other equipment.

Figure 11 Surplus Sales Dollars by Fiscal Year

Emergency Preparedness Operations

Much of Broward County’s emergency logistics operations are coordinated through the Purchasing

Division’s Central Warehouse Operations. During hurricane activation, the Purchasing Division is

responsible for the preparedness and operation of Broward County’s emergency supply County Staging

Area (CSA), which includes the receipt and distribution of Federal Emergency Management Agency

(FEMA) supplies that are used to stock multiple Points of Distribution located throughout the County for

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distribution to the public. In addition, the County’s hurricane supply locker and Emergency Distribution

Center warehouse operation is maintained. Direct support is provided to the Broward County Human

Services Department by Central Warehouse Operations by providing logistical support for the storage

and distribution of supplies and equipment needed to activate the County’s Special Needs Shelters.

Social Responsibility The Purchasing Division supports Broward County’s Vision for Unlimited Economic Opportunities through

several procurement program initiatives designed to stimulate the growth of local small business and

advance employment opportunities and equitable wage rates. In FY 2013, the Purchasing Division

continued to actively participate in outreach programs with the Office of Economic and Small Business

Development for local businesses and provide a monthly report to the Small Business Advisory Board on

matters relevant to the Board’s mandate. In addition, procurement programs include strategies to

secure state and federal funding sources to stimulate the advancement of local projects in support of

economic growth, while improving services to the citizens of Broward County.

Certified Vendor Participation Program

Certified businesses fall into one of the following participation programs: Small Business Enterprises,

County Business Enterprises or Disadvantaged Business Enterprises. A total of $42,303,122 was

awarded to prime contractors that are certified businesses. This amount represents 6% of total awards

of $663,922,700.

Figure 12 Awards to Certified Prime Vendors11

11

Includes vendors certified prior to the 2012 recertification process.

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Living Wage Program

The Living Wage Ordinance was enacted by the Board of County Commissioners on October 8, 2002 and

fully implemented on October 1, 2003 to promote the creation of full-time, permanent jobs that allow

Broward County citizens working in the service industry to support themselves and their families with

dignity while also benefitting the local economy. The Ordinance seeks to address the high costs of

employee turnover that negatively impacts Broward County taxpayers and the services provided to its

residents. As of September 30, 2013, a total of 72 Living Wage applicable contracts were open and

active.

In FY 2013, the Purchasing Division Living Wage Program activity and reports focused on the following

topics and matters of interest including: new contract awards, fiscal impacts, administrative efficiencies,

and customer service and agency training.

New Contract Awards — In FY 2013, 16 new Living Wage open-end service contracts were awarded with

a total estimated contract value of $25,444,859. These Master Agreements were for the following

services covered under the Living Wage Ordinance including, but not limited to: routine maintenance

services, janitorial services, clerical office work (temporary personnel services), passenger transportation

and automobile parking services, and landscaping, lawn, and agricultural services.

Fiscal Impact — Of the 16 new Living Wage Master Agreements awarded in FY 2013, no fiscal impacts

were determined attributable to Living Wage requirements based upon the bid/proposal submittal data

provided by the awarded service contractors.

Exemptions from Reporting — The Living Wage Ordinance allows service contractors to obtain an

exemption from the requirement to submit payroll reporting to the using agency’s Contract

Administrator every six months during the term of the contract, if it demonstrates to the satisfaction of

the Director of Purchasing that they have consistently paid their employees the Living Wage rate for at

least one year prior to entering into the service contract or wages subject to a collective bargaining

agreement (e.g. union contract). In FY 2013, all 7 vendors who applied for the exemption were

approved. Up-to-date, 47 vendors have been granted exemptions from reporting by the Director of

Purchasing.

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Major Projects

Residential Sound Insulation Program - This project is one component of Broward County Aviation

Department’s Noise Mitigation Program, and provides for the installation of acoustical materials

designed to reduce interior noise levels in 77 residential homes located in close proximity to the Fort

Lauderdale-Hollywood International Airport. The goal of this project is to offset the aircraft noise

impacts that are anticipated as part of the South Runway Expansion Program. The work consists of

sound insulation measures including new windows, exterior and interior doors, weather stripping,

insulation, drywall, and painting, cooling and heating systems with related electrical work, and lead

paint and asbestos remediation. The Board awarded this project on December 11, 2012 in the amount

of $4,159,011.

Runway, Crossfield Taxiways, and Holdpad Paving, Lighting, and Signage – This project provides for

the paving of taxiways, holdpads and the new South Runway at the Fort Lauderdale-Hollywood

International Airport. The project includes site preparation, storm drainage, concrete and asphalt

pavement, lime rock base, electrical conduit system, airfield lighting and signage, pavement markings,

Engineered Materials Arresting System installation, and underground water and sewer service, in

support of the overall South Runway Expansion Program. The Board awarded this project on May 14,

2013 in the amount of $87,697,296.

Terminal 3 Concourse E Security Checkpoint Renovation and Reconfiguration – This project is for the

renovation and reconfiguration of Security Checkpoint E at the Fort Lauderdale-Hollywood International

Airport, in order to provide more efficient queuing and passenger screening at the checkpoint. The new

security checkpoint will provide six passenger screening lanes, TSA offices, platforms, high ceilings, and a

reconfiguration of the checkpoint to provide TSA personnel with a more secure way to screen

passengers. The project also includes renovations to bathrooms, new terrazzo flooring, new carpet, new

ceilings, new lighting, painting, and installation of new stairs and elevators. This project supports the

Board’s vision for “Unlimited Economic Opportunities” and the objective to enhance and renovate

Terminals 1, 2 and 3 at the Airport. The Board awarded this project on June 4, 2013 in the amount of

$12,377,570.

Terminal 4 Apron Expansion – This project is for the expansion and reconfiguration of the existing

Terminal 4 aircraft apron to accommodate the new T4 concourse. The project is comprised of site

preparation, grading, building and pavement demolition, construction of concrete and asphalt

pavement, base course, pavement markings, airfield lighting, electrical and communication ductbanks,

storm drainage, underground water and sanitary sewer services, landscaping, fencing and retaining

walls at the Airport. This project supports the Board’s goal to “increase the economic strength and

impact of Port Everglades, the Broward County Convention Center and the Fort Lauderdale-Hollywood

International Airport in a sustainable manner balancing economy, environment and the community” and

its objective to increase passenger facilities in Terminal 4 at the Airport. The Board awarded this project

on September 10, 2013 in the amount of $37,964,000.

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Public Auction at Fort Lauderdale-Hollywood International Airport - The Purchasing Division conducted

a public auction to dispose of an abandoned airline at the Fort Lauderdale-Hollywood International

Airport. The sale included six (6) aircraft as well as the contents of hanger filled with parts and supplies.

The sale was instrumental in freeing up valuable airport runway and hanger space as well as eliminating

hazardous conditions at the airport. The public sale was conducted on 11/28/12 and generated gross

revenues of $51,215.34.

Maintenance Facility for the Aviation Department - This project consists of a new multi-story 66,000

square foot, tilt-wall facility to be located on the northeast side of

the airport property adjacent to the fuel farm. The new facility

will be comprised of office space, maintenance work bays, storage

for materials and equipment, fueling station (two 12,000 gallon

tanks) and onsite employee/visitor surface and rooftop parking.

The project also includes complete site work improvements

including lighting, landscaping, drainage and underground storage

tanks. The Board awarded this project on June 4, 2013 in the amount of $14,370,000.

Beach Renourishment Project - An emergency declaration by the Board was declared in December 2013

due to damage to A1A and the beach around Sunrise Blvd.

due to tropical storms from 2012. Emergency Quote

T1113401Q1 was competitively solicited for “State Road

A1A Beach Repair Monitoring Services” and was awarded

by the Purchasing Director in the amount of $1,165,410.

The work had to be completed after the Department of

Transportation completed the new shear wall at the beach

and prior to the start of turtle nesting season in April 2013. The project was completed ahead of

schedule and a similar project is expected in the next fiscal year. Pictures are attached.

Ravenswood Bus Maintenance Facility - Bid No. N1004304C1 for the Construction Management

Division in the total amount of $32,578,241. The purpose of this contract is to provide construction

services for renovation and reconstruction of the

Ravenswood Bus Maintenance Facility. The Ravenswood Bus

Maintenance Facility project will entail the construction of

the following new facilities: a 50,000 square-foot

maintenance building, a fuel and wash facility, a 13,000

square-foot operations facility and a three-story, 250-space

parking garage. Upgrading the facility will allow for maintenance and storage of 60-foot articulated

buses as well as providing improvements to the Facility. The new maintenance building will meet the

United States Green Building Council's requirements for Leadership in Energy and Environmental Design

(LEED) certification. The project will also require site work improvements including lighting, landscaping,

drainage and underground storage tanks. Construction will be carefully phased and planned to allow for

demolition and construction with minimal disruption of daily transit operations on-site in existing

structures and in temporary facilities.

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Temporary Personnel Services in the Total Amount of $6,336,153 - This contract provides blue collar,

white collar and special services personnel available to be used by all agencies reporting to the Board of

County Commissioners. Primary, secondary and tertiary vendors were selected for the each of the three

groups of staffing levels to ensure sufficient on-call staffing requests would be met on timely basis. Blue

collar positions include courier/mail room attendant, maintenance worker, concession attendant, park

aide and storekeeper. White collar positions include: office support clerk, secretary, legal secretary,

and data control operator, account clerk, customer service and accountant. Special services include

veterinary technician and animal care specialist. It was critical to separate the special services from blue

and white collar positions as special insurance requirements apply to those positions interfacing with

animals. The Human Resources Division is the Contract Administrator to insure compliance with state

and county guidelines, ordinances and the Fair Labor Standards Act.

All vendors must comply with the Immigration Reform and Control Act of 1986 (ICRA) which requires all

individuals hired after November 6, 1986 to provide employers with proof of citizenship or authorization

to work in the United States, all workers must have completed a drug and alcohol test and must conduct

criminal background checks of all personnel supplied to the County.

New Maintenance Building For Central Regional Park - Bid No. P1049503C1 for New Maintenance Building for the Central Regional Park in the amount of $1,139,227 awarded Feb 26, 2013. The purpose of this contract is to provide for the construction of a maintenance building, driveways, parking, walkways and an irrigation system. This is a new construction for a much needed maintenance building for maintenance of the entire park – that has a high volume of tourists and residents that visit the park for the fishing and boating, nature trails, playgrounds, water

park, a large multipurpose event field, etc.

Easterlin Park Administration Building - Bid No. Q1009816C1 for Easterlin Park Administration Building

in the amount of $910,500 awarded April 9, 2013.The purpose of this contract is to provide the

construction of a new administration building, driveways, walkways, irrigation system and landscape

restoration at Easterlin Park. The old administration building needed replacement as it is over 40 years

old, badly damaged and infected with termites.

Lodox Radiography For Medical Examiner’s Office - The Purchasing Division procured a LODOX

Radiography System for the Office of the Medical Examiner

and Trauma Services. The District 17 Medical Examiner’s

Office became the first in Florida, and one of only twelve

(12) forensic offices in the United States to acquire the

state-of-the-art imagery technology. The system can record

3 different views of a person’s body in approximately 15

seconds. The scanner will provide enhanced capability for

the Medical Examiner in forensic investigations, particularly

criminal investigations.

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Change Orders Process Improvements - Collaborated with the Purchasing Division’s Information Technology Group and Public Works Department to implement revision to the processing of change orders, thereby resulting in increased efficiencies. Historically, the change order process required the manual delivery of the required documentation to Purchasing staff. The manual process has now been improved through automation by allowing the using agency to submit the change order documents electronically via Purchasing’s software module. Provide CAB Training to Water and Wastewater Services and Parks & Recreation Division - Coordinated with Water and Wastewater Operations Division to provide expanded training to Water and Wastewater Services’ personnel on procurement processes, in order to foster a more productive working relationship, thereby resulting in a greater understanding of the County’s procurement processes and increased efficiencies.

Organizational Focus for Fiscal Year 2014 It has been another successful year of organizational development, growth and achievements. The

Division successfully re-organized, implemented a business plan, created the foundation to move

forward with an electronic bidding system and enhanced the web-based P-Card management software

solution. In this upcoming year, the Division will continue to focus on aligning staff’s performance with

organizational goals. For this to materialize, our employees must have an understanding and a direct

line of sight between performance expectations, performance evaluations and achieving results that

support the Division’s strategic plan, goals and objectives.

Evolving as a Division, so we can continue to be an agile, fluid organization to meet the constant

demands and expectations of our customers is the perpetual challenge that we must respond to. Thus,

our organizational focus will closely examine, identify, and implement business improvements. This will

require an effective and ongoing training curriculum for our own employees, County employees and

vendor community to have them acquire the necessary knowledge and competencies about new

policies and procedures, processes, and software systems. Hence, the key focus for FY 2014 includes:

Forming a Procurement Taskforce to identify new best practices to incorporate into our policies

and procedures, various procurement processes, Procurement Code, and technology platforms

that support the business operations

Developing on-line training for County employees on procurement processes (e.g. P-Card

Holders, P-Card Approvers).

Continuing with the implementation of a cloud-based software solution (BidSync) to improve

upon bid notifications and transforming to an e-procurement solutions for sourcing of Request

for Information, Request for Quotations, Request for Proposals, Request for Letters of Interest,

and Invitation for Bids; Contract Lifecycle Management; and Procure-to-Pay; to ensure

compliance, increase productivity, and achieve cost savings

Conducting Vendor Outreach and (BidSync) Registration Drives and How to do Business with

Broward County Seminars

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Creating new performance measures to capture processing times on sourcing events and post-

sourcing events, such as amendments, change orders, two-party agreements, and work

authorizations

Serving as functional lead and subject matter experts to implement an Enterprise Resource

Planning (ERP) software system

Completing the enhancement of Purchasing’s web-based enterprise-wide solicitation/contract

administration application (Contracts Central) to capture procurement related process

timeframes and non-procurement related process timeframes

Developing an interactive webpage on the Purchasing Division website for contact information

and organizational structure

Continuing with automating the approval transaction process and implementing receipt

imaging, commodity codes, and Master Agreements into the web-based P-Card management

software solution

Executing succession plan strategies to hire, train, and develop new employees to replace

employees scheduled to retire within the next several years to prevent gaps in operational

effectiveness, and

Investing in current staff by providing training, growth opportunities and equitable

compensation to maintain employee retention.