PSI October 2014

Professional Security Installer

www.psimagazine.co.uk

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PSI oct14 cover_001_PSI_aug14 29/09/2014 16:53 Page 1

Commercial hybrid?

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Project1_Layout 1 26/08/2014 12:33 Page 1

5 EditorialThe current trend for enabling smartphone and tabletaccess to domestic automation and utilities is movinginto security with remote alarm monitoring now possiblevia a handset, but is it the panacea?

6 Industry newsNews and events from the security and fire industries

11 AppointmentsWe meet some of this month’s movers and shakers

12 News ExtraA training school to help combat criminal activity byusing CCTV has been launched and the founder hasambitious plans

14 News ExtraAs Gate Safety Week approaches, DHF general managerand secretary Michael Skelding talks to PSI

17 The PSi InterviewThis month we speak to Steve Riley of Risco Groupabout the Cloud and winning awards

21 Editor’s ChoiceThe pick of the latest security products available on themarket with QR codes for easy access

25 Product tests This month our independent testers look at technologyfrom D-Link and Redvision

28 Inside Story Dallmeier has introduced new models to its multifocalsensor technology camera range

31 Remote controllersARCs monitor alerts and help to drive down the numberof false alarms raised in the UK. Today however, thealarm is only a part of the job….

35 The wireless futureThe world is embracing wireless connectivity in manysectors. Are we heading for a cable free future?

45 Meet the installerWe talk to Gerard Cooper of Allcooper to discover whattrends he is seeing and what he would do with £25,000

49 ApplicationsAn overview of successful case studies and installations

57 Product FocusA selection of the latest equipment for data storage

67 The PSi DirectoryYour guide to vendors and service providers


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CONTACTS

EDITOR Andy CluttonTel: 020 8295 8308E-mail: [email protected]

DESIGN & PRODUCTION Matt JarvisTel: 020 8295 8310 Fax: 0870 4292015E-mail: [email protected]

ADVERTISEMENT DIRECTOR David LewisTel: 020 8295 8309 Fax: 01322 292295 E-mail: [email protected]

DISPLAY ADVERTISING Paul AmuraTel: 020 8295 8307 Fax: 01322 292295 E-mail: [email protected]

ADMINISTRATION Tracey BealeTel: 020 8295 8306 Fax: 01322 292295 E-mail: [email protected]

MANAGING DIRECTOR Mark Quittenton

CHAIRMAN Larry O’Leary

Security-based editorial contributions to PSI arewelcomed, and the Editor reserves the right to alter orabridge text prior to publication. The views expressed inPSI are not necessarily those of the publishers.

Editorial and Advertisement OfficePRO-ACTIV PUBLICATIONS LTDPO BOX 332DARTFORDDA1 9FF© Pro-Activ Publications Ltd 2014

All rights reserved. No part of this publication may bereproduced or transmitted in any form or by any means,electronic or mechanical, including photocopy, recording,or any information storage and retrieval system, withoutpermission in writing from the publisher.

ISSN: 1360-6476

PSI is currently available for an annual subscription rate of £48.00 (UK only)

No leap of faithThe early adopters of wireless security systemswere likely disappointed by the technology, buttoday cable-free products are purported to beas reliable and robust as the wired alternative.Are we heading for a wireless future?


October 2014

PSi QR CodesFor ease of access, some of the items in

PSi carry QR codes. Simply scan withyour phone to visit relevant websites.

Contents p3_000_PSI_sep11 29/09/2014 17:06 Page 2

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EDIT leader oct14_000_PSI_oct14 29/09/2014 18:05 Page 1

5

Andy CluttonEDITOR

EDITORIALwww.psimagazine.co.uk

www.texe.comSales: 01706 220460

Premier Elite Odyssey 5-W





Odyssey Wireless Series:

Our acceptance of all things connected andexpectation of a signal wherever we are has ledto a change in the way we communicate and theway in which the security industry is moving

Ilike a bit of nostalgia as much as the next man but were thingsreally better in the old days? I remember while going on a familyholiday in the 70s we had to turn the Morris Minor around

because my Dad couldn’t recall whether or not he’d locked theback door. That did not sit well with us as it was only extending thejourney to Rhyl Sun City even longer. Another time my parentsforgot to cancel the milk, so to avoid returning home to six pints ofmilk on the doorstep my Dad had to drive back home from theholiday site. Not that he would have minded because at least itgave him some peace and quiet.

Fast forward to 2014 and what do we have? A network connectedlifestyle that allows us to check on home security remotely and tocall up anyone in our Contacts list (or find their number on theweb) which means that we can be anywhere in the world (even inRhyl) and be in control. What’s more, we EXPECT that wherever wego there will be wi-fi or mobile data availability.

This connectivity has led to some changes in the intruder alarmindustry over recent years. Now with the ‘always online’ capabilitywe carry around in our pockets the alarm industry has tapped intothis giving us real time access to our domestic and businesssecurity systems. Previously this type of remote access was onlyavailable via the services of an alarm monitoring centre (ARC) butnow is in the hands of Joe Public.

Let’s not be too over the top with it though and users be warned,the remote access you can get using the latest alarm equipmentshould not be seen as a replacement for the services of an ARC. Asone cynic said to me; “If you’re using your phone to look at video ofyour house being burgled how do you phone the police at the sametime and will they give it the same response as a call from an ARC?”The remote access possibilities of modern systems is a value-addedservice that installers can offer on top of the fitting/maintenance, itis not meant to make them cancel their ARC services.

One concern for the ARC and for the security industry is the arrivalof new companies into this sector. We have already seen British Gasoffering remote control of your hot water system via a smartphone(who hasn’t wanted to turn up a radiator at home while we weredown the pub??) and there are many building management systemscoming to the market that include control of security systems. Linethis up next to the fact that recently a load of celebrities showed usexactly how NOT to use iCloud and there are potential securityissues if a non-security minded person sets it all up.

There are some dangers ahead for people who jump on theremote access bandwagon if they do not educate their customersproperly. It’s like online banking, inherently it’s safe, but thecustomers can easily screw up the system. It’s not as if we have togo back to the days of driving home to cancel the milk to avoidsecurity problems, but a little care and attention is needed whengiving remote access capabilities out to customers.

And the good old days? Nostalgia isn’t as good as it used to be.

Remote control

EDIT leader oct14_000_PSI_oct14 29/09/2014 18:05 Page 2

INDUSTRY NEWS

In briefPaxton has announced theintegration of its networkedaccess control system,Net2, with Avigilon ControlCenter (ACC) videomanagement software. Theintegration will enableusers to manage buildingsecurity through a unifiedsecurity centre.

IDIS and Security Supplieshave signed a strategicpartnership that sees thedistributor offering IDISDirectIP™, the PSI Premieraward-winning, full-HDsurveillance solution,through its network ofbranches in the UK.

/ECAlive@ECAlive

Electrical Contractors’ Association

INDUSTRY NEWSIrish transfer for intruder detection business Security Products from Siemens hasannounced the completion of a process thathas seen the transfer of its intruder detectionbusiness to Clonshaugh, Ireland. The movewill strengthen its existing presence in thecountry in having its research anddevelopment, product management andcustomer service activities all centrallylocated. Previously, the detection side of theoperation was located in Switzerland, whilethe Irish operation handled the intruderpanels. However, in order to facilitate greatercohesiveness and maximise the use of existingknowledge and skills, a migration programmewas initiated in early 2014.

With the integration of all the various skillsand activities now completed, PeterHawksworth, the company’s CEO, is confidentthat Security Products from Siemens is in abetter position than ever to meet the demandsof the diverse markets across Europe. He says:

“The consolidation of our intruder detectionoperation will benefit all stakeholders andincrease our effectiveness and efficiency bothinternally and externally. It is a move thatmakes perfect sense and we are delighted tobe in a position where we can experience allthe business benefits that being located inIreland brings.”

Peter Hawksworth and Phil Carrollof Siemens Security Products

EDIT news oct14_PSI_oct14 29/09/2014 18:12 Page 2

Joel Mulloy, Director, Abel Alarms

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TDSi reveals 2014 PartnerAward winners TDSi has announced the winners of its2014 Partner Awards with SovereignFire and Security winning UK PlatinumPartner of the Year and Siel Invest inRomania has been named as ExportPartner of the Year.

John Davies, Managing Director ofTDSi commented: “We are delightedto honour Sovereign Fire and Securityand Siel Invest in this year’s awards.We recognise the importance of ourpartners as the key link to our endusers and take our products andservices directly to the market. BothSovereign Fire and Security and SielInvest have excelled in theircategories and have demonstratedexcellence in planning andinstallation of projects that haveenhanced customers’ security and offeredsuperb value for money.”

Upon receiving the award, MarekJakubczyk, Managing Director of SovereignFire and Security commented, “We are proud

to have been honoured in this year’s TDSipartner awards, especially in the coveted UKPlatinum Partner of the Year category. Welook forward to our continued partnershipand working closely with TDSi.”

UK Platinum Partner of the Yearwinner, Sovereign Fire andSecurity, being presented theaward by TDSi MD John Davies


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This month Simon Banks talks to James Kelly, Chief Executive of the British Security Industry Association (BSIA), the trade association for the

private security industry in the UK.

What key values can be sought from BSIA membership?BSIA membership is all about providing our industry with arepresentative voice to the stakeholders that matter, which can rangefrom police and Parliamentarians to industry customers and overseasbuyers.

Representing the interests of our industry in the development ofBritish, European and International standards is also a key function ofthe BSIA, and membership of our Association enables organisationsto make a real impact on the future of our industry – while remainingone step ahead of the competition – through influencing Codes ofPractice, legislation and regulation.

Positioning our members for new business opportunities is importantfor the BSIA, and we work hard to promote the BSIA logo as ahallmark of quality recognised by buyers and specifiers around theworld. Expanding our members’ reach into overseas markets is animportant part of this, and we provide support through our ExportCouncil, a dedicated forum for international working relationships tobe forged and cultivated.

In addition to these core benefits, there are a range of added valuebenefits, including discounts on products and business services and agreat deal of advice and guidance. How important is it to have a common suite of Europeanstandards as opposed to documents? The BSIA actively supports the need for a common framework ofstandards as opposed to individual Codes of Practice andorganisational documents, which may only serve a select or specificmarket sector. The European Commission is supportive ofharmonisation across Europe and this is very relevant to the securitysector. Good examples of these are the EN 50131 suite of Intruder &Hold-up alarm standards and, more recently, the emergence of theinternational CCTV standards, which are being published in the UK aswe speak.

Having harmonised standards allows a common benchmark formanufacturers and service providers to develop and deliver theirservices to their customers not only in the UK but further afield intoEurope and other markets. Do you think that solid standards encourage professionalismand discourage cowboys?Yes – As part of the standards-setting process, contributions fromreputable organisations like the BSIA provide valuable input based onthe experience and expertise of our members to ensure they deliver a

usable standard. Through its public affairs activities, the BSIA activelylobbies Government and influential stakeholders to raise awarenessand promote standards to ensure that, wherever possible, the privatesecurity industry is not disadvantaged by the unregulated market.How can Security Installers benefit from membership?The BSIA is proud to have dedicated and experienced staff who aretuned in to the needs of installers, especially in their understanding ofthe complex standards environment. We are able to provide guidanceon technical matters and get this message out through tailoredevents and targeted marketing campaigns. We have a dedicated section of membership for installers, whichprovides strategic and technical direction to ensure membersmaximise their return on investment of membership.What future steps are being taken to increase the appeal of atrade body?Our industry has been impacted by a number of regulatory andlegislative changes in recent years, most notably the developmentand implementation of a new regulatory regime for the guardingsector and the publication of the Surveillance Camera Code ofPractice in the CCTV arena, each of which have seen high levels ofinput from the BSIA. Both of these examples have demonstrated the crucial role played byan active trade association in providing an independent industry voice.With future changes expected – on these issues and more – the workof the BSIA to influence the future industry landscape to the benefitof its members, and the industry as a whole, will continue todemonstrate the true value of BSIA membership.Providing a valuable link between security providers and theircustomers also looks set to enhance the appeal of BSIA membershipin the coming year, as the Association continues to develop adedicated section of membership for buyers and industrystakeholders. Providing a forum where members and customers cancome together to exchange best practice will ultimately enable theindustry to better serve the needs of buyers, with the BSIA remainingat the heart of this closer collaboration.

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NEWS EXTRA

12

Train without the strain!

“I know one trainingschool that teachesstudents how to usean oscilloscope. Ican’t remember thelast time I saw anengineer with a scopeon their van!”

A training school to

help other businesses

combat criminal

activity by using CCTV

has been launched

and the founder has

ambitious plans to

turnover £250,000

and create five jobs

within the next six

months.

Umar Haq, who has over 15 years’ experienceworking with CCTV, has set up Learn CCTVin response to demand from engineers,

electricians, builders and those already in theindustry to be trained in how CCTV works andhow to correctly install it.

Umar estimates that up to 30 per cent of UKsystems are incorrectly configured or not operatingto their true potential for evidential purposes or tomaximise security stating that one of the mainissues he sees concerns the citing of DVRs: “Toooften, they are not in locked cabinets,” he says.“Instead they are merely sat on a desk whereanyone could easily just pull the power cable outto stop recording. The installers would miss out akey element which is the lock box.

“Secondly, I always see the recordingresolution and fps setup incorrectly. Sometimesengineers just take it out of the box and beginrecording and feel that the default setup issuitable, when in fact each installation iscompletely different.”

Umar continues: “Another error I frequentlysee is installers trying to cut costs by usingcheaper cable. Instead of using solid copperRG59, they would save themselves a few poundsby using a cheaper copper coated steel RG59cable. The list is endless of the number of sites Ihave been to where I could turn around and sayto the client “the person who installed this hadn’tbeen trained properly”. It is these simplemistakes and errors that we want to teachengineers so they don’t have to spend longerthan needed on an installation.”

In his experience, Umar believes that often theproblem isn’t with the installation of the camerasthemselves – it is more of a problem with theCCTV system as a whole as generally, camerasare straightforward to install and focus. It’s whenit comes to the setup of the DVR that issues arise.

“Many installers do not know which Fpsshould be set and which resolution,” he says.“They aren’t sure about the right situations inwhich to use motion detection. Many also don’tknow how many days of recording are requiredand whether that element is being set correctly.It’s when it comes to PTZ dome cameras that wetend to see the issue with sporadic control andengineers can’t understand what is causing itbecause they haven’t had the right training from

a training provider like us.”Learn CCTV offers basic through to advanced

training to help those who already work in theCCTV industry to enhance their knowledge inorder to increase the protection security camerasoffer. The business also works with those whowant to develop a new skill set so they can offeran extra service to their customers.

“I know there are many providers out there,but too many use uninspiring Power Pointpresentations and fail to effectively communicatewith the students,” explains Umar. “I even knowone training school that teaches students how touse an oscilloscope. I can’t remember the lasttime I saw an engineer with a scope on their van,let alone the need to use it! We go to greatlengths to make our lessons simple andengaging, and we also travel the country to bringthe training directly to students – saving them thetime and expense of travel. This helps set usapart from our competitors.”

The goal for Learn CCTV is not toovercomplicate things; to simply teach the skillsstudents need to do the job rather than try to getthem trained to a specific qualification standard.

“We will be providing in-house certificates tostudents to show they have completed atraining course, but this is another element wewant to keep simple,” Says Umar. “What valuedoes an official qualification within the CCTVsector as an engineer actually hold? Experiencein the field is worth 100 times more than acertificate achieved in a classroom. What we aimto do is pass our experience from the fieldstraight to the students rather than goingthrough endless booklets of information whichwill never be used in the ‘real world’.”

For people who have never installed CCTVpreviously, it is expected that the main interestwill primarily be on analogue, but for themajority of students, Umar expects the interestwill be in the switch to IP along with HD-SDI, HDcvi and AHD. With cloud storage now availableon certain IP cameras this is another topic theschool will be training on.

“New technology is developing so quickly, sowe work hard to stay one step ahead to ensurethose who train with us are fully equipped withthe skills they need to work in the industry,”concludes Umar.

Umar Haq

EDIT news extra 1 oct14_PSI_oct14 29/09/2014 18:09 Page 1

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NEWS EXTRA

14

Installations that kill

“To put the problem in simple terms, apowered gate onlyposes a safety risk if it is incorrectlyinstalled and/or notregularly maintained”

As Gate Safety Weekapproaches, the Door & HardwareFederation’s generalmanager andsecretary MichaelSkelding talks to PSI

In 2010 two tragic accidents, completelyunrelated, occurred within days of each otherinvolving small children and automated

gates. Semelia Campbell and Karolina Golabekwere both killed in electric gate accidents onJune 28 and July 3. The Door & HardwareFederation (DHF), which representsmanufacturers of industrial and commercialdoors and shutters, garage doors and buildinghardware, set up its Powered Gate Group onbehalf of the UK gate automation industry. Itimmediately became clear that although therewere formal standards in place, specificallygoverning the safe operation of powered gates,there was little knowledge of them, particularlyamongst installers.

“The result was the shocking realisation thatan estimated two thirds of installed gates didnot meet current safety standards and weretherefore potentially unsafe,” recalls MichaelSkelding of the DHF. “It was up to the industryitself to raise standards of powered gate safety.The DHF Powered Gate Group grew rapidly andnow numbers more than 75 member companiescomprising the UK manufacturers, suppliers,installers and maintainers of poweredautomatic gates and gate automationequipment.”

To put the problem in simple terms, apowered gate only poses a safety risk if it isincorrectly installed and/or not regularlymaintained. Adherence to the DHF Guide toPowered Gate Safety, installation by trainedinstallers and regular maintenance by skilledpersonnel will ensure that any powered gate issafe to use.

“Specifiers and customers should look forcertain key features that will assure them thegate is safe,” says Michael. “The installer mustsupply a Declaration of Conformity with everynew gate installation and a CE mark should beaffixed to the gate. All automatic gates shouldbe protected by touch sensitive control devices- typically active rubber safety edges orintelligent drive units - that will ensure the gateretracts if it encounters an obstacle.”

There should also be light beams across theentrance as a backup measure. Light beamsshould never be the sole protection measure -unless they form multi beam curtaining thatprevents all possible access to the moving gate.

The hinge area of the gate should beprotected by flexible guards or rubber safetyedges, or have constant gap hinges. Getting afoot trapped under the gate can be preventedby either rubber safety edges, or a 120 mmsafety clearance, or be flush with the ground so

that a child’s foot cannot fit under the gate. Where a gate creates a shearing hazard as it

passes a fixed support element, wall or fence -which is very comment with a sliding gate -there should be rubber safety edges or fencingto prevent access to the dangerous movement.

So what can installers do to ensure that theyare fitting safe systems? Most importantly,abide by the DHF Guide to Powered Gate Safety.Installers can also become a member of theDHF Powered Gate Group. This gives theinstaller access to a wealth of technical supportand advice.

“A condition of membership of the DHFPowered Gate Group is that it must send itsinstallers onto the DHF diploma trainingcourse,” explains Michael Skelding. “Thiscovers all aspects of gate safety from initial riskassessment through to force testing. It isbecoming compulsory for all DHF members whosupply and install powered gates or poweredgate equipment to put their personnel throughthe scheme. More than 120 automated gateinstallers have successfully completed training.By the end of this year the number of installersto have successfully completed the poweredgate safety diploma course will have doubled to240.”

Gate Safety WeekOctober 13th – 19th is designated Gate SafetyWeek and is to promote the message that aproperly installed and maintained gate isperfectly safe to use. But poor installation andlack of maintenance could compromise safetywith serious consequences The HSE Inspectorwho led the investigation into the tragic deathof a child in a South Wales automated gateaccident, Stuart Charles, will be the keynotespeaker at the Gate Safety Week event atFencex 2014 at Stoneleigh Exhibition Park, nearCoventry, on Wednesday October 15th.

“The campaign will run for as long as it takesto make safety the premier watchword of thepowered gate industry,” concludes MichaelSkelding. We encourage all installers who fit orspecify such equipment to get involved.

FURTHER INFORMATION:The DHF Guide to Powered Gate Safety can bedownloaded from www.dhfonline.org.ukFor more information on Gate Safety Week visit:www.gatesafetyweek.org.uk

EDIT news extra 2 oct14_PSI_oct14 29/09/2014 18:10 Page 1

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INTERVIEW

17

This month we catch up with

Steve Riley, the Commercial

Director UK & Eire for RISCO

Group to talk about trends and

an award-winning year…

Steve Riley joined RISCO in 2013 from BTwhere he was the Head of Fire & SecuritySales for Redcare. He had previously been

a Strategic Account Director for BT and a SalesManager for ADT Fire & Security. Since takingover the responsibility for the sales andmarketing at Risco, Steve has overseen thelaunch of a number of new products and salesinitiatives. We spoke to him in-betweenmeetings to find out about his thoughts on thesecurity market and the importance of keepinginstallers well supported and trained.

How have the last twelve months beenfor you?The last twelve months have been really excitingfor us. We launched a number of new productsculminating in one of them, LightSYS™2,winning a PSI Premier Award. We created a newsales and marketing team with a renewed focusto engage with our main channel to market, thesecurity installers. They have taken to ourproducts very well, especially LightSYS™2 aswinning the award demonstrated. I think it isalso serving in our favour in that installers arestarting to see RISCO as pioneers as technologyas well as ‘friends’ in comparison to othercompanies that may be invading their marketplace.

Many people feel that the financial tideis turning. Are you seeing projects nowbeing taken out of mothballs?We are certainly seeing a lot more enquiriescoming through, but whether this is becauseprojects are being taken out of mothballs or newcapital is being made available, it’s tricky to say.We are seeing some projects that had been puton the back burner coming back to life though.The message we are getting from installers isthat there is work out there but that sometimesa change in strategy is required to seal thecontract. We are now dealing with a lot ofcompanies that are trying alternative strategiesto generate business in addition to theirtraditional revenues - the residential market inparticular is benefiting from clever sales andmarketing strategies. One thing is for sure, we

are seeing a significant improvement inbusiness, we can’t be sure if it’s down to arevitalised market or whether we are takingmarket share, or a bit of both.

Are there any trends in the enquiriesfrom installers?There are a range of topics that installers wantto talk about, but they are always keen todiscuss ways in which they can be moreefficient, improve their margin and increasetheir recurring revenue. The popularity ofwireless technology continues to grow aspeople are always trying to reduce and maintaincost of labour and installations; a cable-freeinstallation saves time as well as money soenables an installer to be much more efficientwith his on-site planning. The increase in BUSdetection systems has allowed installers to tryto find cleverer ways to generate more businessor compete more aggressively and keep costsdown for the end user. I would say that with alot of enquires these days we try to demonstrateways we can help installers be morecommercially and economically viable, it seemsto be helping us secure the business.

How long do you think it will be beforevideo verification is a requirement for UKemergency services?There are a number of reasons why videoverification is important for the securityindustry. Firstly, of course, it removes theproblem of false alarms which can end upcausing headaches for all parties involved,especially in a time when the emergencyservices are under financial strain. Insurancecompanies and the public purse could allbenefit from combining video verification withsecurity not to mention the end user. Inaddition while the police are attending a falsealarm they could well be making themselvesunavailable for a real emergency – fortunatelythis type of incident is on the decline due to anumber of initiatives, one of which is the use ofcameras to confirm events. Ultimately, I dothink that visual verification should become arequirement in the UK before a callout but therelevant bodies need to accept this quickly,otherwise they could be putting the industry atrisk of other, more forward thinking sectorseating our lunch.

WINNING WAYS

Steve Riley of RISCOGroup

“We are now dealingwith a lot ofcompanies that aretrying alternativestrategies to generatebusiness in additionto their traditionalrevenues ”

EDIT interview psi oct14_PSI_oct14 29/09/2014 18:04 Page 1

INTERVIEW

18www.psimagazine.co.uk

Some of your technology utilises theCloud. Do you feel that there is still afear factor about using the Cloud insecurity applications?We do come across reluctance on the part ofsome people and it is understandable. TheCloud is used as a broad term too often byeveryone and often we’re not even talking abouttrue Cloud Enterprise Systems. With anytechnology like this there are always securityconcerns and the recent episode with iCloudaccounts being hacked does not help with thegeneral opinion about Cloud Systems beingeasy to compromise. Just like any othertechnology people need to be savvy about whatthey are doing and make sure that they have allof the suitable security measures in place.Unfortunately now, because a handful ofcelebrities couldn’t choose proper passwords,the public feeling is that iCloud has a problem,when it doesn’t. It is the responsibility ofmanufacturers like ourselves to give installersand end users the reassurance they need thatthe Cloud is secure. To be honest, I’m sure thereare products out there that aren’t secure andpeople need to make sure they check thisproperly before they buy. If, like RISCO Cloud itis set up securely the benefits of having it faroutweigh the risk. It might be fair to say that weare now at the stage with the Cloud as we werewith IP security a decade ago, when peoplewere concerned about systems that were not‘closed’ being accessed by unauthorisedpersons. If the Cloud is installed and usedproperly there are no security risks.

How much work do you put into traininginstallers? What types of questionscommonly come up?We get a lot of feedback from installers whichwe use to help develop our product and servicesof today and tomorrow. We also use thefeedback to develop training courses to fillknowledge gaps. We have a service calledRISCO University through which we traininstallers either at our headquarters or at theirown premises on a range of subjects andtechnologies. In general we find that installerswant to understand how best to technologydeploy the technology, rather than focusing tooheavily on technical side of things as you don’tneed to be a rocket scientist to install a lot ofsecurity products. I think that the installers wework with are, in the main extremely competent;

they know how to fit our systems and how to getthe best out of them. Where we can add value isby suggesting wider applications for oursystems, how they can market themselvesbetter and generate additional recurringrevenue. As a company we have pioneered theuse of smartphones, tablets etc. and so we canhelp installers grow and protect recurringrevenues better than most in the market. We areall learning about the way in which the modernworld is moving and the adoption of IP in thesecurity sector has opened up a host of doorsfor the security installer. Conversely, theadvancement of IT systems, home automationand building management is changing theintruder market and we are seeing the likes ofGoogle and British Gas offering products thatwork alongside alarm systems for theresidential market. My advice to installers is tokeep on top of these developments or theturning tide might leave you behind.

So is this how you see the future of thesecurity industry? There will certainly be more interoperability andco-operation between security systems. We arealready seeing a lot more integration betweensecurity technology and other home systemswith the development of the internet of things.We live in a much more connected world andsecurity will have to fall into that. Just look atthe number of things you can do with yourmobile phone today compared to five or tenyears ago; the market for apps and remotemanagement is not slowing down. Theseapplications put more power in the hands of theend user and offer real opportunities for thesecurity installer. Live video streaming andsmartphone apps are only going to becomemore popular they increase recurring revenuefor installers. The next generation is very muchabout connectivity and the ‘can’t wait, won’twait’ culture which is why I fully expect this areato grow very quickly. Another growth area will bethe use of security systems for non-securitypurposes which is more good news forinstallers. For a number of years we have seenthe use of footfall monitoring in retail premisesfor example. We’re in a time where it’s importantthat the installer widens their offering becauseas more value added analytics and featurescome to market non-security applications willonly become more important for installers.

(continued from previous page)

Earlier this year Steve picked upa PSI Premier Award from ex-footballer Paul Merson (left)

“The recent episodewith iCloud accountsbeing hacked doesnot help with thegeneral opinion aboutCloud systems beingeasy to compromise”

EDIT interview psi oct14_PSI_oct14 29/09/2014 18:04 Page 2

Memories. iFly Singapore, the world’s largest indoor skydiving simulator, uses Milestone XProtect® Enterprise surveillance software to monitor

park grounds and give visitors a lasting memory. Flying at speeds of up to 186 miles per hour, the software records each skydiver’s

flight and information using Radio Frequency Identification (RFID). After their flight, a video souvenir helps

visitors relive all of the adrenaline-fueled moments. Proving again that XProtect

is more than security.

Milestone XProtect® is the world’s leading IP video surveillance management software and is reliable, future proof and easy to use. It supports the widest choice in cameras and seamlessly integrates with business and security solutions such as RFID. Which means your possibilities are unlimited and you can keep your security options open.

Milestone is hosting introduction days for new partners in the UK and Ireland. Visit our website to sign up! www.milestonesys.com

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dycon psi oct_Layout 1 30/09/2014 11:17 Page 1

Management system to combat false alarmsAlarmCalm from Advanced provides control over alarmverification periods and investigation delays to outputs. It allowsa site to be divided into false alarm management zones calledBuilding Areas (up to 200 per panel or 40,000 per network).These are virtual areas that can be independent of fire zones andcan share grouped, or have individual, false alarm management

settings. There is no limit to the number of points in a Building Area and everydevice in the area can be configured precisely. Verification settings for a site can beapplied quickly by assigning all common areas of a building with group settings,while allowing specific areas to have individual settings. Verification can be set toon or off, with different settings for day/night operation. Heat, smoke, multi-sensors and other inputs (call points or any input modules) can be used asverification inputs and set by device type or individually per point.

Once a signal is detected AlarmCalm starts a programmable ‘stage one’verification time. At the end of this time if the signal is still present the system willgo into full alarm. During this time the signal can be confirmed by mode orsensitivity change, for example an optical heat detector switching to heat to verifythe signal, or by coincidence detection. Verification can occur simultaneously inmultiple areas and users can set the maximum number of Building Areas inverification at any one time before a full fire condition is indicated.alarmcalm.advancedco.com

EDITOR’S CHOICE


EDITOR’S CHOICE

21

The security industry is busy and complex, so it’s easy to miss new

products and services as they get lost in day-to-day activities.

Every now and again, certain products grab our attention so here

we take a look at some of the products we think you won’t want

to miss this month.

1280H technology captures and records 1000 TV linesSamsung Techwin’s Beyond 1280H series of 1000 TV lines analogue cameras are equipped as standardwith features which it believes until now, users might have only expected to see built into IPnetwork cameras. The company has also introduced 4, 8 and 16 channel BeyondDVRs which can simultaneously record the 1000 TV lines images in real timeacross all their channels.

Many of the new models feature Wide Dynamic Range which, with performancegreater than 120dB, can produce images in scenes that simultaneously containvery bright and very dark areas. They are also equipped with SSNR IV, SamsungTechwin’s noise reduction technology, to deliver images in night time conditionswithout any smear or “ghosting”. Other key features include various forms ofvideo analytics, and defog which can improve the clarity of images captured inpoor weather conditions such as rain, smoke or fog.

In addition to the Beyond 4 channel SRD-476D, 8 channelSRD-876D and 16 channel SRD-1676D, which can all record1000 TV lines images in real time across all of their channels,Samsung Techwin has also introduced the 16 channel SRD-1656D, which has the ability to record in real time, CIF qualityimages captured by connected cameras. De-Interlace supporton each channel ensures sharp, accurate display of stillimages. www.samsungsecurity.com

ATEX approved camera forexplosive atmospheresThe Security Buying Group, UK agent for Grundigand Aimetis VMS distributor, has launched anATEX-approved, explosion-proof, fixed camerasolution using a Grundig vandal-resistant domecamera chassis.

“ATEX certification is a compulsory requirementfor CCTV equipment operating in potentiallyexplosive atmospheres,” explained Paul Scott,technical manager at Security Buying Group. “TheATEX rating is defined by the EU directive94/9/EC. The explosive atmospheres may arisefrom a mixture of air and flammable materialssuch as gases, vapours, mists and dusts. The CCTVequipment is categorised by the severity ofexplosive atmospheres it can withstand. We haveintroduced this product range to support our workin oil, petrochemical, and off-shore markets.”

The OCULAR F fixed camera is ATEX EExde IICT6 approved and is made from 316L stainlesssteel. This means it is explosion-proof, with aflameproof safety rating. It has a gas group ratingfor surface use (not underground) and iscategorised as gas group C, for safe use with themost easily ignited gases, mists, vapours anddusts, such as hydrogen and acetylene. Itstemperature classification is up to 85°C.www.securitybuyinggroup.co.uk

EDIT ed choice oct14_000_PSI_oct14 29/09/2014 17:19 Page 2

www.psimagazine.co.uk22

EDITOR’S CHOICE

Cameras andNVRs offer easyIP installationCOP Security has announced

the release of Nexus, a new range of IP camerasand NVRs, which offer products suitable foreasy installation by those familiar with IP andthose new to the technology.

Offering Power over Ethernet (PoE), up to 3Megapixel digital imaging and large storagecapability, the Nexus IP camera range deliversinstallation flexibility with true ‘Plug and Play’connectivity.

The cameras offer a 1.3 or 3 megapixeloptions and a range of lens sizes, includingmotorised versions controlled via an NVR. Theentire range is also equipped with day/nightimaging with IR cut, digital WDR and IP66weatherproof housing. Higher specificationNexus IP cameras include features such asalarms, microphone input and micro SD cardsupport to afford direct backup in the eventthat a network becomes unstable.

Alongside the range of static IP cameras,COP has also introduced two new Nexus IP IRPTZ domes. Both PTZ domes feature 2megapixel capabilities and offer a 20x opticalzoom lens (+16x digital). They also come asstandard with IR LED illuminators capable ofreaching up to 150m at full power, whilst thetop of the range dome also offers an autotracking feature and wiper. www.cop-eu.com

Sensor allows production of smaller wireless devicesHoneywell has introduced a new device that allows manufacturers of fire and security

detection technologies to design smaller, less obtrusive wireless-based products withoutsacrificing reliability or performance. The new Anisotropic Magnetoresistive (AMR) SensorICs, Nanopower Series are reported to have higher sensitivity and more reliability than“traditional” sensors, yet consume less energy. They are also smaller and therefore allowgreater flexibility in design at a lower cost, says the company.

Typical product applications include smoke detectors and door/window alarms. In thecase of the latter, the sensor will immediately send a signal to a wireless module thattransmits that signal to a central control unit for processing as soon as a door or window is

opened, removing the magnet out of the sensor detection range. On smoke detectors, thesensor is used as an alarm test switch where an external magnet is brought in the detection

range of the sensor to check correct operation. Smaller, more durable and reliable than reed switches, at the same sensitivity and essentially

the same cost, Honeywell says that the new AMR Sensor ICs, Nanopower Series are ideal for batterypowered applications where previously only reed switches could be used due to very low power

requirements and large air gap needs. sensing.honeywell.com/nanopower

Colour-coded status foraccess control systemVidex has launched an access control range ofstand-alone or networked keypads, proximityreaders and exit switches which are available insix different colours to match surroundings anddifferent types of buildings, both public andprivate.

A key feature of the range is the multi-colourrectangular status LED. The proximity reader’schange colour depending on whether the user’skey fob is active (yellow), accepted (green) ordenied (red). The exit switch within the range istouch sensitive and also has the multi-colournotification - whether the door is closed (red) oropen (green). It has a clear visual status indicatorwith ‘EXIT’ engraved in large letters making it easyto locate and operate, even from a distance.

The range is compliant with the DisabilityDiscrimination aspects of The Equality Act 2010and the large rectangular status LEDs aredesigned to overcome the difficulty people mayhave in locating exit buttons when leaving abuilding. The compact size and choice of coloursalso allow installations to be custom-made tomatch the look and feel of that particular building,whatever the required specification.www.videx-security.co


Wireless video verificationpanel launchedRSI Video Technologies has announced thelaunch of a new panel, the W panel, whichwill be showcased at Security Essen inSeptember. The panel is a wireless alarm

system with the capability of verifying an intrusion with videosand sending it through cellular, Ethernet or WLAN. It isdesigned to protect persons and goods in residential and smallbusiness applications where the location of the panel hasEthernet, WLAN or GSM connection.

The W panel is a modular system composed with options likea Wi-Fi, a wired siren and an input/output module. The W panel,along with all Videofied devices uses patented S2View - SpreadSpectrum, Videofied, Interactive, AES Encrypted Wirelesstechnology, providing optimum signal integrity and security. Bi-directional RF communication between all system devices andthe system control panel assure signal reliability. Integratedantennas eliminate protruding wires or heavy rods to install andunsightly to consumers, and if damaged could lead to potentialsystem communication problems.

The panel supervises every device (excluding the remotekeyfob) to monitor current open/close state, tamper condition,serial number, date of manufacture, firmware revision, andbattery status. It features colourvideo verification, with a bi-directional radio range in 868MHz European operatingfrequency. The W panel conformsto EN50131 and NFA2Pcertifications. www.videofied.com

Outdoor camera range is extended withIR bulletSony has announced the latest edition to its outdoor camera rangewith the launch of the SNC-VB632D Full HD infrared bullet camera.The SNC-VB632D employs the newly-adopted Dual Light systemwith infrared (IR) illuminator and white LED, working as a deterrentand allowing for clear visibility under dark conditions in either blackand white or colour.

The SNC-VB632D supports illumination during the night-time upto a wide range of 30 metres in black and white, with a minimumillumination of 0 lux (0.1 lux for colour) at 50 IRE. When an objectapproaches, the integrated video motion detection activates thewhite LED automatically, enabling colour mode, illuminating objectsup to 5 metres away for clear identification in full colour.

The IP camera also features IPELA ENGINE EX, which combinesSony’s signal processing and video analytics technologies resultingin features such as View-DR technology, enabling a wide dynamicrange under high-contrast/backlight conditions up to 90dB in FullHD and Enhanced DEPA Advanced,providing video image analytics such asface detection along with a frame rate of60fps for a smoother and less blurryviewing experience. www.sony.co.uk



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The X series Redvision RVX40-IRWL-W PTZ is afully functional colour/mono analogue PTZdome camera with a 40x optical zoom. X series

cameras are available with a number of options forzoom, mountings and lighting. The unit evaluatedwas supplied for upright mounting with a sun visor,wiper and dual light illumination (IR and white).

X series cameras are normally supplied as adome camera but removal of the top cover allowsthem to be inverted for mounting in the uprightposition for use a ball type PTZ. The camera ispowered from a 24VDC PSU supplied separately.Both camera and PSU carry an IP67 environmentalrating.

Connection between PSU and camera is via acomposite cable available in standard lengths of 4mand 10m depending on the mounting option chosen(customised lengths available to order). Thesecables are supplied pre-terminated with a plug atone end for direct connection to the camera.

Redvision manufactures a range of brackets andaccessories in black or light grey finish, to suit allmounting options.

The evaluation unit was supplied pre-configuredfor upright mounting with a pedestal bracket.

Assembly of the camera head onto the bracket isquick and simple. The mounting is accessed viaremoval of the cover plate (two allen screws) toreveal a slotted mounting plate. Having unscrewedthe lock nut fully, the camera head is simply slidonto the mounting plate (in the correct orientation)and the lock nut hand tightened. The process is soeasy it’s disconcerting but in actual fact, the cameralocks into place to produce a very strong rigidassembly. Cable entry to the camera is either via theopening in the base of the bracket or the side entrygland.

As supplied the mounting arms for the cameraball itself are in the upright position. These may becanted forward allowing the camera to look directlydownwards by removing the mounting arm trims,loosening the allen screws (one turn), rocking theball forward and retightening. Spare self-adhesivetrims are provided with the unit. Note that therelevant camera orientation needs to be selectedwithin the camera set-up menu to ensure correctoperation.

Connection of the camera to the PSU is straight-forward and clearly detailed on the accompanyinginstallation instructions. Our evaluation unit was abasic power supply but variants are available withwired and wireless alarm inputs/outputs.

Protocol, baud rate, real time clock and cameraaddress are selected via dip switches from the backof the camera ball after removing a large weathersealed screw cap. Several telemetry protocols areprovided onboard including BBV (422 and coax),Pelco (D and P), Bosch (Forward Vision), Dennardand Vista. During testing we used both the BBVcoax and Pelco D.

The User Manual (downloaded from theRedvision website) provides clear detailedinstructions on both installation and configurationof the camera. The on-screen menu is easy tonavigate and provides considerable flexibility incamera configuration. The unit has 100 configurablepresets, eight tours and 24 programmable privacymasks. The real time clock enables tours and alarmsetting to be scheduled.

The camera module is a ¼ inch CCD comprising570,000 pixels to provide 670TVL with a 40x opticaland 12x digital zoom. The module is located behinda flat toughened glass window allowing an optionalwiper to be fitted. The camera mechanism providespan and tilt speeds of up to 200°/sec and 100°/secrespectively.

The dual lighting option fitted to the evaluationunit provides illumination to a claimed 100malthough we were unable to test at this distance.There are however night time video clips availableon the manufacturer’s website demonstratinglighting performance. The lighting is configurableand toggling between IR and white light may be byvia alarm, preset or manual override (the cameraswitches to colour when white light is enabled).

Summarising, the Redvision X series providesa rugged PTZ dome/ball camera solution ofquality build and good performance; well suitedto harsh environment applications. An IP full HDversion is also available and we look forward totrying one out.


PRODUCT TEST

PRODUCT TESTThe Redvision RVX40-IRWL-W PTZ Dome Camera

OUT OF THE BOXPackaging Suitably packagedLeads 4m lead for camera to PSU/telemetry connections

suppliedInstallation Manual Installation guides supplied for pedestal bracket and

PSU onlyInstallation CD Not ApplicablePeripherals Pedestal bracket (RV-PED), sun visor (RV-VISOR), X-

series power supply (RVX-PSU)Size (W x H) 282mm x 310mm (excluding pedestal bracket)Weight 5.8kg Construction Die cast aluminium / flat toughened glass windowMounting Various mounting options availableOverall Appearance GoodComments • Simple setup

• IP67• IR and white light• Multiple telemetry protocols on-board• IP version (HD) available

9.0 out of 10

Connection of the

camera to the PSU is

straight-forward and

clearly detailed on the

accompanying

installation instructions

EDIT test both oct14_000_PSI_oct13 29/09/2014 18:28 Page 2

26

PRODUCT TEST

The D-Link DCS-6315 is an external vandalresistant true day/night network mini-domefeaturing colour night vision for colour

images in low light conditions down to 0.1 Lux.The unit uses a 1/3” progressive scan CMOSimage sensor providing a maximum resolution of1280 x720 pixels. The lens is a 2.8-12mm vari-focal auto iris with an aperture of F1.4, providing28° to 90° horizontal angle of view. The camerahas an environmental rating of IP68 and an IK-10vandal resistance rating. A 1.4m cable tailprovides connections for network, power, alarminput/output, audio input/output and camerareset button. Within the dome housing is a microSD card socket for localised recording.

Power to the ONVIF compliant unit may be viathe supplied 12VDC PSU or directly via PoE.

Out of the box the DCS-6315 is supplied with amultilingual quick installation guide coveringphysical mounting and the software set-up wizard(supplied on the accompanying CD). The unit isready for direct surface mounting using abaseplate, but pendant and wall mountingbrackets are also available. The unit comesconfigured for rear cable entry but the camerabody has a removable section (secured with asingle screw) to allow surface cable entry from theside. The supplied cable length is a generous1.4m, so should be sufficient to pass throughmost walls etc.

D-Link have chosen to locate the factory restswitch external to the camera housing soreasonable access to the cable connections willbe required should this be needed at any time.General build quality of the unit is good and thebaseplate mounting is effective.

The installation CD provides a detailed userguide for the camera and related softwareincluding the D-Link Camera Set-up Wizard and D-ViewCam (a surveillance software package formanaging, viewing and recording up to 32cameras). Having installed the Set-up Wizard onour PC, the camera was quickly discovered on ournetwork and its default IP address displayed. Theunit is configured for DHCP but will assume itsdefault address if no DHCP server is detected

at power-up. Network settings for the cameramay be configured from the Set-up Wizard and thecamera web-browser accessed directly via the‘Link’ tab.

A full user manual is available on theinstallation CD and this provides an explanationof all aspects of the camera hardware and step bystep configuration via the web-browser. Uponlogging into the camera webpage, you arepresented with the Live View tab initially, fromwhere several actions (including ePTZ, snapshots,video clips, audio and alarm outputs) may beselected. Within the Setup tab, notes are providedon the right hand side for each of the settings tobe configured which are useful for users new tothe camera.

Navigation within the browser is quite easyand the configuration options on offer arecomprehensive. A total of three simultaneousvideo profiles may be configured at up to 30 fpsusing H.264, MPEG4 or MJPEG. Image resolutionsare dependent upon the aspect ratio selectedwith up to 1280 x 720 for 16:9 widescreen or 1024x 768 if using 4:3. Three privacy masks andmultiple motion detection zones may beconfigured.

Events may be configured to operate on aschedule, motion, alarm input or system reboot.Video clips or snapshots may be saved to networkservers or locally via the onboard micro SD socketwhich currently supports SDXC cards up to 64GB(FAT32 format).

The camera is equipped with IR Led lightingeffective at up to 15m. This may be configured tooperate automatically (synchronised with the IRCut Filter), on a time schedule or manuallyenabled/disabled. Note however that when theweather shield is attached to the camera, use ofthe IR LEDs can result in reflections on the video,depending on the camera angle set.

In summary, the DCS-6315 is a 1.3 Megapixelcamera of good rugged build quality and suitablefor all environmental conditions. Whilst it doesn’thave an exhaustive list of features, all theessentials are there and the unit offers a goodlevel of configuration without being over complex.

PRODUCT TESTD-Link DCS-6315

Network Mini Dome

Out of the box

Packaging Suitably packaged

Leads 1.4m connection tail, 1.5m Ethernet patch lead

Installation Manual Quick installation guide provided

Installation CD Supplied

Peripherals Mounting plate, fixings, power supply, weathershield, drilling template, security torx key &terminal block (alarm input/output)

Size 128mm Φ x 114mm 128mm Φ x 123mm (including weather shield)

Construction Cast metal / plastic

Weight 1.112Kg

Mounting Surface via supplied plate bracket

Overall Appearance Compact camera package

Comments • Weather shield• SD slot for edge storage• IR LED auxiliary lighting 8.5 out of 10

The DCS-6315 is a

1.3 Megapixel

camera of good

rugged build quality

and suitable for all

environmental

conditions


EDIT test both oct14_000_PSI_oct13 29/09/2014 18:28 Page 3

The new

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INSIDE STORY

There are three options in the range:Baseline, with a frame rate of 12.5 fps and alight sensitivity of 0.5 lux is the option for

well-lit scenes. Topline, with a light sensitivity of0.1 lux and a frame rate of 30 fps is for good tomoderate illumination. Nightline, with a lightsensitivity of 0.002 lux and a frame rate of 30 fps,is ideal for night-time applications.

The models within the individual S-Rangediffer by the number of sensors they have andthus by their aperture angle and the distance upto which persons can be recognised or identified.What all models have in common is the lens andsensor concept; with Panomera a huge area canbe surveyed from a single location, for themultifocal sensor technology supplies an overallview of the entire scene even while capturing thefinest details, including those at large distances.The result is a significant reduction ofinfrastructural demands: In places where, in thepast, several HD or megapixel cameras wouldhave had been required, now, one Panomeramultifocal sensor system (MFS) is sufficient.

We caught up with James Walker, ManagingDirector of Dallmeier Electronic UK to find outmore about the latest additions to the MFSportfolio.

Is the S-Range designed tobring MFS technology to a wideraudience?The range was brought onto the market to make itmore commercially viable for the Panomerasystem to be used in mainstream videosurveillance. This opens it up for use incommercial buildings such as supermarketsrather than just the larger, wide open areas suchas car parks and sports arenas.

Does MFS require morebandwidth?You do need to have bandwidth availability butnot as much as you might expect. Furthermore, ifyou are replacing six or seven cameras with onefour sensor MFS unit then you only have foursensors on the network rather than six or seven tocover the same area. In this scenario, therefore,you are using less bandwidth.

Does MFS spell the end of thePTZ camera?We would like to think that this is the start of theend of the PTZ; I would love to be able to say thatbecause of MFS that PTZ is now dead, but it stillhas its uses. Certainly, where you don’t have anoperator sat at a workstation, what is the point ofa PTZ? Inevitably a PTZ will not be looking in theright direction when you come to check the tourafter an incident while with MFS you miss nothingof the scene.

Does multi-sensor mean multiinstallations?From the installer’s point of view MFS is easier toinstall than a traditional camera as he/she can fitthe unit on his/her own. If, according to health &safety, the installer can put the camera in thedesired location without any help then there is noneed for a second engineer to be on site. Once thecamera is sited there is norequirement for a second personto be supervising the positioningof the unit from a laptop/PC.

www.dallmeier.com

New MFS models for varying light sensitivity

MFS – The inside storyDon’t ever get caught calling these camerasPanomeras! The MFS cameras basically work byusing multiple sensors (rather than just the onein regular cameras) to capture various areas infront of the unit. Using the Panomera effect,enabled by Dallmeier software, these multipleimages can be combined to make one biggerdigital image. It is then possible for theoperator to zoom in, or select various areas ofthat bigger image for closer scrutiny but stillcontinue to record the whole picture. This ishow MFS creates one big image and thereforemisses no aspect of the scene in the same waya PTZ could.

28

Dallmeier has introduced new models of the Panomera multifocal

sensor technology, the "Baseline", "Topline" and "Nightline" series

which differ primarily in light sensitivity and frame rate

“We would like to

think that this is the

start of the end of the

PTZ; I would love to

be able to say that

because of MFS that

PTZ is now dead, but

it still has its uses”

EDIT inside story oct14_000_PSI_oct14 29/09/2014 22:47 Page 1


Access control that keeps you in touchAliro – IP access control – not complication

For too long, Access Control meant anything but control. It meant complex software, special training, even dedicated staff. When it really should have meant simple, straightforward security that anyone can use.

That’s why we gave Aliro an elegant mobile app – to put Access Control back where it belongs, in your hands. So you don’t need to be on site to know what’s happening – and so you can easily control your security from any internet connected device. Anywhere you are.

Making access control management as easy as opening a door.

Aliro – Your way in

www.aliro-opens-doors.com


www.psimagazine.co.uk 31

MONITORING

The premise behind the alarm receiving centreis fairly simple. By remotely monitoringintruder and fire alerts they can weed out the

false alarms and request police/keyholderresponses as required. As technology has evolvedso has the service that the ARC can offer and today,many of these now provide Remote Video Response(RVR), taking into account the huge growth in CCTVcameras in the UK. This rise in surveillancemonitoring has also given the ARC a method ofvideo verification as well as increasing the securityaround a site and so, in the opinion of quite anumber of people in the security market, the RVRCor ARC is the booming business in the sector.

There are other roles now available from ARCsincluding lone worker monitoring and assistedliving monitoring; anywhere where an alarm or alertcan be raised and a response may be required.

According to Joel Babb of Farsight SecurityServices, the ARC is the middle-man between thesite and the police station. “We can filter out theconfirmed and unconfirmed alarms and with CCTVwe can get verification of a criminal act takingplace before the police are called,” he says. “Thissaves the police and keyholders from wastingtheir time and also saves money.”

In some European countries video verificationis a requirement before emergency services canbe called, out a move that many people feel thatthe UK will follow. This is borne out by the numberof products coming to market that offer asnapshot of a scene or 5-10 seconds of videofootage. These technology developments all putmore information into the hands of the monitoringstation operatives and help to reduce the levels ofunnecessary call-outs.

Steve Kimber of Southern Monitoring explains:“We are seeing an enormous growth in visuallyconfirmed alarms; the new PIR is a webcam withmotion sensing. Additionally there is an everincreasing requirement for us to link to on siteproprietary CCTV NVRs to view images beforedispatching to emergency services. This type ofconfirmation should in my opinion receive ahigher priority than sequentially confirmedalarms. This monitoring activity comes with alegal requirement to use SIA licensed operatorsso installers should make sure their preferredARC/RVRC employs licensed staff.”

Indeed the subject of standards in themonitoring sector is a big one as there are anumber of accreditations that can be applied for.However it should be noted that wherever thereare standards there are people ready to skirtaround them. One area in the security sector thathas seen illegal activity for the last couple of

years is the SIA regulation of personnel. SteveKimber takes up the story: “We have seencertificated ARCs using unlicensed operators fordispatching audio, visual confirmation or CCTVactivations, the police force by accepting the callare supporting illegal activity.” There is a solution,by requiring the SIA license number of the ARCoperator to be given at the time of passing the callwill identify the law breakers.

Then there is the non-certificated ARC usingthe 999 service to pass audio, visual confirmationor CCTV activations, it’s very highly likely they arenot using licensed operatives. The ARCs arealready known to the police and they should bereported to the SIA. But in general, standardstend to involve a lot of work for the ARC but can,ultimately, assure customers and installers of theprofessionalism of the service despite the actionsof those who would attempt to flout theregulations.

For example, as Joel Babb explains, Farsighthas a number of accreditations and there areothers that can be achieved too.

“We are BS8418 and BS5979 accredited, alsoISO 9001 so you could say we conform to themajor standards,” he said.

Other standards include BS8484 which relates

MONITORING MOVEMENTS

Alarm Receiving Centres (ARCs) provide a service of

monitoring alerts and as a result have helped to drive

down the number of false alarms raised in the UK.

Today however, the alarm is only a part of the business

EDIT monitoring oct14_000_PSI_oct14 29/09/2014 18:07 Page 2

32

to lone worker emergencyresponse, NSI Gold and of coursethe SIA licensing of staff forvarious roles in the monitoringchain. These standards not onlyshow potential customers whichARCs have an approved highlevel of service but also meansfor the emergency services thatany requests for help from anaccredited ARC is likely to be agenuine call.

“Meeting the requirements ofa standard is a big investment fora monitoring station,” says JoelBabb. “And you need to keepinvesting to make sure youcontinue to meet the levelsrequired with the audits andadmin work involved. It’s a majorjob for all departments within thecompany.”

Working with an ARCYour company may offer its ownremote monitoring services, butfor the majority of installers thisis not an option they can offer toclients. The services offered byan accredited ARC are attractive

to your customers as the vast majority wouldprefer to use this method of monitoring theirpremises than setting up their own 24hrmonitoring station either in-house or remotely.Therefore it is highly likely that at some stage youwill encounter a client that requires you to installa surveillance or alarm system that can then beconnected to an ARC. If you do not already have arelationship with an ARC (some monitoringstations have preferred installers or their owninstallers) then when you are presented with thisdemand your first action should be to check forthe aforementioned standards as Steve Kimberexplains.

“Firstly make sure you are choosing a viablebusiness, look at their accounts at CompaniesHouse and credit check them for liquidity,” hesays. “Secondly, make sure they are fullycertificated and licensed for all the monitoringactivity you wish to undertake and lastly choose acentre that is not a single centre location, but onethat has multiple locations and certificated forhigh integrity monitoring – no interruption to

service.”ARCs worth working with will give you all the

help you need when it comes to new installationsand commissions – especially useful for thosewho have not fitted a lot of cameras, routers,switches etc.

“Intruder installations are fairlystraightforward,” says Joel Babb. “Essentially allyou need do is plug the Redcare into the phoneline and you’re done, but with CCTV there arerouters to configure and network switches to beset up, so we find we help a lot with this. Thereare other aspects of the process that we canadvise on to prevent problems occurring with theinstallation. One big problem that comes to mindis the installer turning up on site with all of thenecessary tools, but not a laptop. We cannot setup a site from our end without the installer havingthe ability to give us access over the network.”

Essentially the knowledge you have ininstalling CCTV, fire alarms or intruder alarms isno different for a monitored site than it is for anon-monitored site, except that you need to givethe ARC access to the site so a laptop, broadbandand a static IP address are vital.

“Installers need to understand aboutcomputers today,” explains Joel. “It is the installerthat will need to set up the router and the firewalland put the IP address in all of the devices. Weregularly encounter installers that do not knowwhat an IP address is and if this is the case howdo they expect us to be able to see the images200 miles away?”

In terms of operational misconceptions therehas always been the image of a monitoringstation being people sat in front of banks ofmonitors watching everything that is going on. Infact the operators at the ARC are reacting to thealarms coming in from the sites, not watchingscreens for something out of order. Due to thisreliance on the alarm being genuine, the installerneeds to do all he/she can to make sure that thesystem cannot be influenced by a cat or a swayingbush etc and so does the end user as well.

When dealing with a customer site it isimportant to make sure that anything that couldnegatively influence the alert is removed.Overgrown bushes/trees, stacks of rubbish,wildlife etc could all trigger an alarm so having aword with the customer about keeping an areaclear and tidy is needed. In the main this is fairlyobvious stuff as a stack of rubbish would not onlybe a hazard to personnel but also an arson risk aswell.

False alarmsFrom an operational point of view what causesproblems for the ARC are false alarms. There are

MONITORING


“We can filter out the confirmed and unconfirmed alarms

and with CCTV we can get verification of a criminal act

taking place before the police are called”

U



strict workflows and procedures in place tosafeguard the site where the false alarms areoccurring and all of the neighbours to thepremises as well.

The data shows that over the last two decadesthe number of false alarm activations generatedby security alarm systems has dramaticallyreduced from an average of 1.36 per system in1995 to 0.10 in 2003. This is down to a number offactors, better technology, better understandingof the problems (hence better installation) andalso better practices. As the police services foundthemselves answering high numbers of falsealarms the Association of Chief Police Officers(ACPO) joined up with the security industry towork on improving the picture as far back as 1990.These working practices defined how a systemshould be designed and which products shouldbe used and the issuing of a Unique ReferenceNumber (URN).

As technology continues to evolve with addedintelligence and the development of videoanalytics some elements of the monitoringprocedure may move away from using PIRs tousing cameras and the double-knock ofintegrated systems further aiding the reduction offalse alarms, but how low can we really get the

false alarm rate?“The reality check is not much

lower in real terms,” says SteveKimber. “There is some mileagein using supplementarytechnology to confirm panicalarms and the networks canensure they only deliverconfirmed dual path failures tothe ARC. But one false alarmevery eight years is quite amarked improvement from 2.6per system per annum 25 yearsago!”

The relationship between theARC and the installer is likely toget only closer in the comingyears so if you are not alreadyinvolved with this rapidlygrowing area of the securitysector, chances are you willsoon. Don’t forget your laptop.

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Untitled 2 1 4/12/2013 8:53 am

“We regularly encounter installers that do not know whatan IP address is and if this is the case how do they expectus to be able to see the images 200 miles away?”


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www.psimagazine.co.uk 35

WIRELESS

Wireless technology is all around us thesedays so it is likely that the advancementof cable-free systems into new markets

will continue and further increase in establishedones such as security as our PSI Panellistsexplained elsewhere in this edition.

The early adopters of wireless intruder alarmsprobably had a harrowing experience with line ofsight problems, short battery life and old wallsproving a barrier to signals getting through. Todaythe technology has developed considerably andhas proven many times to be robust and is, as themanufacturers will tell you, as reliable as the wiredalternative. In fact the proving ground for wirelesswas those old buildings protected by Grade 2listings etc that simply could not be hollowed outto allow the installation of cabling, but was inserious need of protection. The thick walls and oldbuilding materials made the manufacturers workhard in developing technology that could performin such environments and as a result we now havewireless technology that the installer can fit safein the knowledge that it will meet therequirements of the customer especially with thebacking of EN54-25 to ensure manufacturercompliance.

The big benefit to installers of course is thespeed of which wireless systems allow you to fitsecurity technology in new builds (it’s a differentstory where the wiring already exists) and thereduced costs of not having to buy and route newcables. The battery life has been drasticallyimproved and sensor technology is such todaythat very little energy is required to safeguard apremises.

The use of wireless technology in intruderalarms is now established, but what of othersystems and what about the different forms ofwireless communication? At the moment CCTV isundoubtedly the main focus of many installers’business and it is safe to say that wirelesssurveillance has not yet come even close toovertaking its wired competitor. Possibly mostlydue to vast infrastructure legacy that alreadyexists in the UK (also one of the main reasonswhy we have such a big market for analoguesystems), if the wiring is already there why notmake full use of it? But for some applications thesubject of wiring-in cameras is simply notpossible. These applications include temporaryCCTV, such as rapid deployment cameras, and theuse of surveillance in remote locations wherecable runs would need to be huge in order to linkup the various components of the system.

The way in which we communicate today withmobile technology has led to the everyday adoptionof 3G and 4G data transfers and these too areoptions for the CCTV market. 3G was good, but via4G we have become used to streaming HD movies

to our phones and tablets so it is only expected thatCCTV will follow suit. Surveillance over 4G can givehigher frame rates and also allow integration withother IP systems which will be of huge benefit topublic agencies or those wishing to share data.Currently the 4G picture in the UK is not showingextensive coverage but over the next few years thiswill mature and the use of 3G for wirelesscommunications will decline. Also as the marketsdevelop the amount of time that we are able to usedata services will change. At present many of us arerestricted on the amount of time that we can access3G/4G (with data limits etc) this is so that thenetworks can cope with demand, but in the futurethis is likely to become ‘unlimited access’ for all, orat least offered at a premium for those that want it.

It’s not just CCTV and intruder security thatbenefit from wireless technology, the world ofaccess control has also been using cable-freesystems for some time. For those in charge ofmulti-occupancy buildings such as student halls ofresidence or large housing complexes the costsavings of not running wiring to every door on site(coupled with the remote managementopportunities that wireless brings) make it a giventhat wiring up new builds is not generally the bestoption. A single low-power wireless hub can lookafter multiple doors and give the operator accessto real time data and also the ability to ‘kill’ accesscards, instantly denying access, if required.

Security was always going to be the lastwidespread adopter of wireless technology becausethere needed to be an absolute guarantee ofrobustness and reliability for it to be trusted. We nowhave this situation and as the signalling improvesand the range of comms lengthens the attraction ofgoing cable-free is a strong one especially in newbuilds and in particular in an increasingly IP world ofintegration and data on the move.

It’s not just CCTV and

intruder security that

benefit from wireless

technology, the world

of access control has

also been using

cable-free systems for

some time

Here we take a brief look

at the wireless security

state-of-play today

WIRE YOU WAITING?

EDIT wireless oct14_000_PSI_sep14 29/09/2014 18:30 Page 2

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PANEL


Will the majority (if

not all) systems be

wireless one day and

are there any reasons

why this will not

happen? The PSI

Panel deliberates…

Julie Kenny – PyronixIt’s evident that the uptake ofwireless technology has beenremarkable over recent years.Rapid advances in technologyhas meant that new wirelesssystems are exceptionally

reliable and very secure, dispelling thetraditional myths held by many of originalwireless technology. With the uptake of ‘smart’technologies in recent years, the interfacebetween smartphones and wireless panels willbe a big growth area as the younger generationof installers take up the mantle. In my opinion,the move towards wireless will continue toincrease, and for the more traditional installersthis will mean interacting more with wirelesstechnology.

Will this mean a complete uptake in wirelessover wired installations? In the immediate futurethe answer must be no. The rate of change oftechnology is generally dependent on the abilityof people to adapt and accept the change intheir preconceptions. Whilst progress has beenmade in wireless technologies, and it is possiblefor a wireless system to be grade 3, in realitythis is a difficult task to achieve. Until thetechnology advances further, and furthersavings can be made in battery consumption, itwill be difficult for a complete uptake in wirelessto be realised.

In terms of domestic installations, change ismore rapid and the majority of systems installedwill be wireless. As home owners start to realisethe benefits of wireless systems, this may initself create pressure on installers to move towireless. Quite naturally, with further advancesin technology, installers will feel more confidentto use wireless in larger commercial andindustrial environments. When that happens,investment in R&D in wired systems will mostlikely reduce, ultimately with the majority ofinstallations becoming wire free.

Paul Adams – HochikiWhile it can be quicker toinstall wireless fire technologysystems, there will always besituations in which wirelesssystems cannot be utilisedand, in these instances, only a

hard-wired (cabled) solution will be suitable. One example of this is in structures where

extremely dense building materials have beenused. Often these will be undergroundstructures, such as silos, car parks and tunnels.In these cases, the density of the materials willlead to a reduction in the signal strength fromthe transmitter to the field devices, significantly

hampering the effectiveness of the system.The similar ‘Faraday Effect’ is another major

inhibitor for completely wireless systemsinstalled in a structure constructed largely frommetal – such as Ministry of Defence buildingsand bank vaults. In these buildings, the radiosignals that wireless systems use to operate arerepelled by the metal in the structure, againpreventing the system from functioning safely.

Further complications can arise where thefire detection and alarm system consists of verycomplex ‘cause and effect’ programming, suchas in multi-storey buildings with phasedevacuation. The level of data that must betransmitted in these instances is significant, andwireless systems often cannot offer fast enoughsignals to be able to transmit the dataaccurately – an issue which is not encounteredwith hard-wired solutions.

Additionally, where structures are located inareas with excessive radio background noise –such as near TV and radio transmitters, MODsites, airports and radioactive sources in nuclearpower facilities - the European safety standardEN54-13 requires the fire system radio signal tobe 20dB above any sustained background noise,which is sometimes very difficult to achieve.

While fully wireless systems rarely meet therequirements of demanding environments,wireless technology can be put to good use aspart of a hybrid wireless solution. This type ofsolution combines the benefits of a cabledsystem with the convenience of wirelesstechnology in areas where cables can’t be laid –such as remote buildings, listed buildings andasbestos sites.

A WIRELESS FUTURE?

EDIT panel oct14_PSI_oct14 29/09/2014 18:19 Page 1


Joel Babb – FarsightWe’ve heard a lot about thepotential pitfalls of wirelesssystems, whether it’s concernsover signal degradation due toenvironmental factors, avulnerability to hackers or the

possibility of blocking signals. As a result, thesecurity industry seems to have tentativelyapproached going wireless – wary of thesepotential issues, installers, RVRCs and the end-user are cautious about using the new technology.

However, we’re seeing an increasing trend inthe number of sites coming to Farsight SecurityServices specifically requesting wirelesstechnology be installed and monitored forsecurity purposes. This puts us in a uniqueposition: we’ve been able to compare, contrastand familairise ourselves with wireless securitytechnology. We’re always quick to react tochange in the industry and we know that alsomeans integrating new technology: we monitora variety of sites that are fully wireless(including cameras, detectors and signaling)and others that are part wireless systems suchas cabled cameras with wireless detectors.

And the result? We’ve found the concerns Imentioned before to be largely unfounded. Onsites large and small, manned and unmanned,we’ve found the wireless technology to performto the high standards we expect.

At the end of the day, however, there are twoparties who drive the decision between wirelessand cabled security systems: the installer andthe insurance underwriter. Both of these partiesneed to be comfortable with the technology –and see the benefits it brings. With more andmore remote, temporary, listed or large opensites needing to be monitored the wonders ofwireless will become more apparent. They needsystems that can be set up with ease andremoved without a trace. But right now, we’veseen that the systems in the market are secureand very capable. Wireless is ready to go.

Steve Baker – GenieCCTVFirstly, I imagine mostinstallers would prefer to runcables as the labour elementof an installation tends to bewhere the greatest profit lies.

Wireless is more likely to become part of theend user’s “wish list” because the installationwill invariably take less time, and be cheaperand neater – I doubt customers would chooseto have their premises disrupted, or covered inmini-trunking, if there were a viablealternative.

There doesn’t appear to be any technicalreasons why all elements of a fire and securitysystem cannot happily co-exist using wirelessconnectivity; providing the installation isdesigned by someone completely au fait withthe technology . And so far, medical concernsabout exposure to wireless EMF’s (ElectroMagnetic Fields) appear to be discredited;although any symptoms will take years toshow up. So many will say why not connecteverything wirelessly?

I suppose the main debating points centreon network reliability and security issues.Wireless signals are prone to disruption fromany number of sources and this, in part, isaccentuated by the power limitation in force inthe UK. Not everywhere is suited to a wirelesssolution, and I expect we’ve all experienceddrop-outs and latency issues when connected,or trying to connect, to wireless networks.

A couple of the physical difficulties are theuse of reinforced concrete and foil backedplasterboard in modern building construction,which can create a Faraday cage effect andblock radio waves, and the attenuation of radiowaves by dielectric materials. Both of these arelikely to increase the WAP (Wireless AccessPoint) count – and remember, each AP has tobe cabled back to the switch. The designbecomes more complex with the Ethernet runlength limitation and the need to consider dataand PoE extenders.

Network security must be the primeconcern. In principle a wireless network is farmore vulnerable to attack than a wired one,even if properly configured, and in a mixednetwork it’s common for hackers to gain accessthrough laptop wireless cards that areconnected to a wired network. Using WPA2encryption and a RADIUS server, notbroadcasting the SSID and utilising softwaretokens are probably the most common securityfeatures used by large commercialorganisations. It would incumbent on thedesign to maximise network security. Domesticinstallations are far less likely to be attackedbecause they aren’t of much interest tohackers – unless, of course, the residenthappens to be a celebrity!

I’m sure wireless technology will continue todevelop, and along with more sophisticatedencryption, become the first choice forintegrated domestic installations. My feelingsare not quite the same for commercialapplications, as I believe these will continue torely on wires for quite some time; or be a mixof wired and wireless. I think that ultimately allinfrastructure cabling – security, telecomms,datacomms - will use a common media (we

PANEL

38

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40

PANEL


should be at this point already) for short hopsand fibre optics for long hops.

Chris Carter Brennan– WebWayOneIn the context of alarm/eventsignalling wireless means acouple of things. Either you areusing a mobile network totransmit data or Wi-Fi to connect

one of the signalling paths to a local router.Both methods of transmission are suitable for

network monitoring, alarms and remote panelmanagement. Higher speed services will alsosend images/video quickly.

Installing a mobile only signalling solution isrelatively easy, though considerations ofcoverage and local cell capacity are required.With regard to Wi-Fi the set up is equally simplerequiring only the network name and routerpassword in a domestic environment.

Whilst some voice concerns of security of Wi-Fi installers can be reassured that the Europeanstandards/PD6662 require that any data has tobe encrypted at the signalling device beforetransmission.

The effect of this is that any technology can bemade secure (PSTN, GPRS, 3G, IP/ethernet/ADSL,Wi-Fi) so long as your signalling device does this.It is preferable that the Wi-Fi router itself hassome layer of protection (network name andencrypted password), however this is a standardset up of routers.

In terms of transmitting images or video toverify alarms many wireless camera systems donot capture the pre-alarm data as they onlybattery powered. For verification it is better thata camera is powered so that all parts of the eventcan be captured.

As we move to wire free systems, end users willnaturally want data and control delivered to theirmobile devices and additional considerations ofsecurity and access are required.

Peter Houlis –Security InstituteThere is little doubt thatwireless has advanced overrecent years and as a resultgained more acceptability butwill all security be wireless one

day is truly a debatable point. There are currentlya number of issues holding back its wide scaleadoption, which need overcoming. Firstly, unlessyou are referring to battery driven wirelessdevices, which provide limited power output andare not environmentally friendly then wirelessneeds a power source so you could argue that itis not truly wireless.

With the introduction of IP enabled security

devices and systems the growing trend withinsecurity is towards convergence, bringingtogether systems, people and processes via theIT network. Today’s systems are becoming moreinterconnected very often with videosurveillance forming the key role in a securitystrategy but also playing a major part inproviding management information and for theverification of events created by other systems,i.e. if the fire alarm activates the videosurveillance system is used to confirm thereason. Devices such as fire sensors and alarmdetectors consume low power (often by battery)and relay very little data, measured in bits ratherthan megabits. Conversely, video surveillancecameras consume significantly more powertypically around 20 watts for the current range ofmega pixel cameras, with each permanentcamera location requiring power. Clearly, themost cost effective method of achieving this isPower over Ethernet POE, which requires cable.

As these cameras become more powerfulwith greater image quality and more intelligence,processing power requirements will increase. Aswill bandwidth, this is far higher than thatassociated with any other security device, with atypical camera connecting at between 500kb to1.5mb. The increases in sensor performance andpicture quality are currently out pacingimprovements in video compression techniques,although the increased use of edge storagehelps the issue by reducing network use to aminimum by storing the video data on thecamera and only connecting to it when viewing isrequired. However, this saving maybe offset withthe emergence of 4k sensors and monitors beingpromoted from the domestic market, so we arelikely to see an increase in the use of bandwidthuntil the release of H265.

Currently the best way to satisfy thesebandwidth and power requirements for securityis through the IT infrastructure, and luckily todaymost buildings are flood wired with CAT5/6structured cabling providing both a high speedand large bandwidth IT network to support anorganisations data traffic. As well as supportingPOE at levels capable of driving HD PTZ domesand electric locking devices associated withaccess control systems.

However, by far the greatest threat to large-scale deployment of wireless within the securitysector remains security. Few networks are totallysecure and by expanding the wireless network

further the greater thecompromise to security.

Simon Banks – CSLDualComThe rapid growth in mobilecommunications in terms of

As we move to wire freesystems, end users willnaturally want dataand control deliveredto their mobile devicesand additionalconsiderations ofsecurity and access arerequired


C O M P L E T E I P R A NN G EE



coverage, reliability and resilience has proventhat radio can successfully substitute hardwiredtelephone lines. Mobile phones currentlyoutnumber landlines 83m to 33m respectively.It’s reasonable to assume that wireless controlpanel deployment will surge over time.Advances in technology have increased Installerconfidence coupled with lower pricing, batteryefficiency and ease of use.

The time saving factors for security installersshould not be understated, especially whenusing wireless ARC signalling. Roaming SIMsoffer multiple radio network connectivity whilsteliminating the need for the routing andconfiguration of telephone lines. Fixed linesincrease installation time and increase risks suchas cable/infrastructure damage whilst inflatingpotential conflicts with Sky, NGNs or 21CN.Wireless control panels partnered with radio ARCcommunications offer time and cost savingsthroughout the entire supply chain.

Ray Puttock – EMS GroupWe are already seeing a substantial increase inthe use of wireless for fire detection systemsover recent times. Wireless was always seen asbeing niche and a means to overcome specificissues which would generally be either heritageproperties, sites with asbestos or temporaryinstallations. This has now changed significantly,in the last 5 years, with many more systemsbeing specified for a wider range of applications.

The introduction of EN54-25 transformed thelandscape significantly, stipulating that wirelesssystems should be as good as or better thanwired equivalents.

This necessitated many changes that sawsome manufactures struggle to meet the standardwhich documented how wireless systems shouldoperate more effectively and included specificdetails on signal levels, interference and batteries,along with a number of other directives.

This European standard, and theimprovements gained to meet the requirements,have made a wireless option more attractive toinstallers looking for faster installations. Thestandard went a long way in dispelling some ofthe myths about wireless by giving clear directionon subjects such as minimum signal strength andpredictable battery life resulting in many of theconcerns around wireless reliability disappearing.

We see many more end users of commercialproperties, schools, hotels and HMO’s specifyingwireless fire products for a number of reasons.Fast installation has already been mentioned,but there are other considerations such as littleor no damage to decoration, continuity ofbusiness, as works do not necessitate completefloors of hotels being closed or offices beingoffline and less risk of fire compartments being

breached by cable runs. Couple this withimproved battery technology, giving much longerlife cycles, typically 3-5 years, leading to muchlower costs and many of the old protestationsare now no longer valid.

The success of wireless products across fire isclearly seen with all major manufacturers nowoffering wireless products as part of their overallrange and many more buying in wireless expertiseto ensure they have comparable products.

The shape of the market is now changing asthere does not have to be a wired or wirelessdivide with the hybrid option offering the best ofboth worlds. We see many systems incorporatingwireless in some areas such as front of housewith cable being used in less obtrusive areaswhere speed of installation may not be asimportant or visually detrimental.

In closing, and addressing the point inquestion, wireless use across fire is growingsignificantly but we will not see the demise ofcable for many years yet to come, and lookingat the security world where wireless has beenused for many more years there is still a lot ofcable being used!

Adam Stroud –PaxtonThe demand for wirelesstechnology has increased dueto its cost effectiveness andease of installation. Having arobust wireless solution

significantly reduces installation costs, and canbe a useful technology for the right project.Buildings with multiple doors, such as halls ofresidence and hotels, and premises that don’tlend themselves well to cabling, such as listedbuildings and retrofits, are prime examples ofsites that could benefit from an online, wirelesssystem; providing far more sophisticatedinstallation at a price point that’s appealing.

However, there are certain limitations with awireless system that will constrain its growth.Each building environment is different, meaningit can be difficult to quote the proximity that thesystem will operate over. Battery life can beanother issue. The system needs to work underits own power, which means the customer mustchoose between replacing batteries or wiring toa device that works all the time.

Although I don’t see a future where allsecurity systems are wireless I do believe thetechnology will continue to mature and itspopularity will grow in alignment with this.Manufacturers will adapt to embrace newtechnology and standards, driving the market forexisting users of security systems, whilst alsooffering a level of functionality to a whole newset of potential customers.

PANEL

42

It’s reasonable toassume that wirelesscontrol paneldeployment will surgeover time. Advancesin technology haveincreased Installerconfidence coupledwith lower pricing,battery efficiency andease of use.


A few words say it all....

Contact Nigel Bucklow: Arc Services on: +44 (023) 9248 8300email: [email protected] www.qvismonitoring.co.uk

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QVIS Partners

is now NSI Gold AccreditedMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII TTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIM O N I T O R I NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN GGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG LLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL TTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT DDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDN G L T D




MEET THE INSTALLER

Our regular chat to securityinstallers sees us talk to GerardCooper of AllcooperDo you use a distributor or buy direct frommanufacturers?We buy from both depending upon the product.We are a VAR for some of our product lines. Thisstatus is important to us. We invest in specialisttraining for our technicians. This investment withthe manufacturer builds trust and understandingand means there is a strong VAR partnership. Wevalue this highly. For standard product lines weprefer distribution where service, delivery,support and director level access is available.Price is equally important to us but again, loyaltycounts for a lot and we like to think that are a veryloyal and an honourable customer to our supplychain.

Is third party accreditation beneficial toyou?Yes, accreditation is very important to us and toour industry. Good quality accreditations providesthe customer with an assurance that the installeris being monitored. The body can also act as amediator in a dispute. The customer and theinstaller need to have faith in that governing body.We choose carefully who we want to beassociated with and it’s important for theaccreditation body to work hard for us too. Theaccreditation organisations have a responsibilityto act and be visible to protect the securityinstaller and the customer alike.

What would be a typical project for you?One where the customer or influencer involved isalready known to us and trusted. We like to workon projects where our advice is taken and we haveinfluence with the design. Cost is sometimes adriver but more often our customers are lookingfor quality of the installation and project delivery,on time and on budget.

Our typical project will involve intruderdetection, both inside and outside the property, IPdigital CCTV surveillance cameras usually withAPP integration, with multiple video storageoptions and accessible via third party systems.Perimeter systems such as specialist fencedetection or beneath ground systems are usuallyfeatured with our typical projects. Access controland visitor management systems will form part ofour scope too, along with gate and barrier control.Fire and aspiration systems and firefightingequipment with training are typically acomponent for our turn key projects. Safes,security doors, window protection, locking andsecure or strong rooms are often a requirementfor our projects too. It is vitally important todesign these provisions in early in order to beincorporated into the construction work.

If the project has an overseas owner, then weinvariably offer advice from what the fire armsrules apply in the UK to guidance on the rightsecurity team or body guard service to employ towho the right insurer might be, for the risk profileto which art advisor to use. A typical project is

where our customer is looking for an all-roundtrusted service from us as a single sourcesupport.

Do you think there is a skills shortage inthe industry? Any trouble recruitinginstallers?I believe there are skills in the industry that are inabundance but at a low level. Where there is ashortage is at the medium to upper level ofexpertise, skills, training and experience. Thisapplies to installers, service engineers, surveyors,project managers, and even security businessowners in my view.

The appreciation for security knowledge from asurveyor say, to be able to speak from experienceand know what’s available and the latestequipment on the market. This is very important.A surveyor needs to spot the weaknesses.Typically a simple and proven process is followed,which is used time and time again, but the smallbut important things are missed.

Installation and service engineers who are notkeeping themselves up to date with technologyand training are less valuable in the recruitmentmarket. Quality engineers get promoted intomanagement roles too early in their careers orwhere they are not best suited. We have beenguilty of this too in the past.

Business owners who are not embracing newtechnology and new techniques are choking theskills market too by not exposing their engineersto new ideas. It has proven true over the yearsthat some of our best people are home grown, butthis is a slow process. Bringing in new talent andthe right people into the business via recruitmentis very hard and not an exact science.

Are there any common requests fromcustomers that give you problems? As we all know, security is a grudge purchase andpeople see little value in it. A bit like insurance. Butif something happens and you didn’t have it, then itbecomes an instant priority and needed now! Wegot this one last week: “We are going on holidaytomorrow, a friend we know was burgled nearbyand the wife wants a system before we go onholiday. Can you do this?” Pause... “You werehighly recommended by so and so.” (Now so andso is usually one of your best contacts so you don’t

Meet the installer

Name: Gerard Cooper

Job title: Managing Director

Time in security/fire: Nearly 30 years

Company name: Allcooper

Location: London &Gloucestershire

Areas of expertise: We offerhardware and fit securityproducts such as intruder,CCTV, access control and firealarm systems. We provideservice, maintenance andsupport and have a specialistprivate client consultationservice where we provideupfront threat and riskassessments. We are oftenworking pan European orfurther afield. We recentlycompleted a project in SouthKorea, and securely linkedback to our client’s UKservers.

Accreditations: NSI Gold,BSI ISO 9001, BAFE,Constructionline, CHAS,Safecontractor, Eurosafe UK,Exor, Apprenticeships, CouttsBank Prize for FamilyBusiness

45

EDIT meet the installer oct14_000_PSI_oct14 29/09/2014 18:06 Page 2

want negative feedback to reach so and so…).Or this one was two weeks ago: “Our insurance

company says need an intruder alarm system andfire alarm system. However, my boss, the propertyowner doesn’t want anything. My job is to makesure we install something, but if he sees anysensors then I will lose my job. I need a systemthat he cannot see please?”

What is the security industry’s biggestmyth?I think customers think that once they have asecurity system, whether it’s CCTV or an intruderalarm system, or grilles and bars that they will notnow get robbed. It’s more of a mind-set and anapproach to security along with a combination ofmeasures that will reduce the risk of being avictim of crime. Or….

“If I activate my panic button then the policewill very quickly get to my property and save theday… Just fit a panic button and when pressed,the police will come immediately won’t they?”

What would make your job easier?A twin and an affordable helicopter!

What is your ultimate/fantasy electronicsecurity product?A device that can track if an engineer is actuallymoving. Only joking!

I think a single movement sensor that can see

through solid walls, can be tuned to the foot printof the house so that it does not see throughexternal walls, can detect a size of mass to avoidpets.

It’s not affected by heat or cold and is safe touse. Its range is 100m with 360 degree all roundvision. It doesn’t see through ceilings or floors.One device can serve a whole floor area or level ofa building. This allows for part set options. Thesystem can map in 3D the floor area and will trackmovement bringing in CCTV to verify.

A pet device that is attached to the pet to makeit invisible to a PIR. A pet cloaking device if youwill. However, in the wrong hands this might be abad idea.

Will England ever win the football WorldCup again?Not in my lifetime! Not much more to say otherthan that really, especially after such a poorshowing in Brazil.

If you won £25,000 what would you do withit?I would probably place the money into a fairlyhigh risk but potentially high return investment.Or I might buy a vintage sports car. Either way Iwould aim to grow the investment for the benefitof my family for when they might need it.

MEET THE INSTALLER

Visit us online marchnetworks.comSEE MORE

(INTRODUCING THE HIGH-PERFORMANCE 6700 SERIES HYBRID NVRS)

“Customers think that

once they have a

security system,

whether it’s CCTV or

an intruder alarm

system, or grilles and

bars that they will not

get robbed”

EDIT meet the installer oct14_000_PSI_oct14 29/09/2014 18:07 Page 3

STANDARDS


By Adrian Mealing - ChairmanBSIA Security EquipmentManufacturers Section

Last year I wrote several pieces whereindependent testing and certificationof products contributed to the topics’

overall subject matter. The lack of thisrequirement in the UK for systemsrequired to meet documented standardsand requiring a response still baffles me.

Whilst all members of SEMS are in agreement that this should bethe norm, (it is a key part of the sections strategic goals) otherstakeholders seemed somewhat blasé about the whole topic. The onlymention of the requirement is in PD6662, Clause 4.1 states “The alarmcompany should be able to provide evidence that all componentsetc...” Now to me that’s a bit woolly at best. A manufacturer’s labelstating compliance just isn’t good enough. If the proverbial hits thespinney thing the installer is libel for the consequences that unfold,but the installer has only the word of the manufacturer that theproduct does what it says on the tin.

Now you will also remember my column talking about the use ofmobile devices and the like with intruder alarm systems, and youwill need to bear with me because this is relevant.

There has been a series of BSI led meetings with all of thestakeholders involved in compliant systems requiring a response,discussing the how’s and what’s of allowing the use of mobiledevices. During one such meeting came the Eureka moment.Somebody said that the best way to allow the use of mobile devicesand ensure that the system security and everything associated withit could be ensured, would be to have independent testing andcertification of such systems. Bingo! We are getting somewhere.

The simple fact is end users, who incidentally pay all of us, wantand expect such functionality and are perplexed to say the leastwhen told that standards won’t allow their use.

Anyway, back on topic. How can it be so hard to insist that allproducts are tested and certified to published harmonised standards?Who would be responsible for checking compliance? And who isultimately responsible for the system performance and reliability?

The inspectorates should not be burdened with checking themanufacturers’ claims; it’s not their job. The installers can only trustwhat the manufacturer says, and with the requirement being so lax,some will believe whatever they want as long as the price is right.

Other countries in the EU seem to manage perfectly well with arequirement for product testing and certification. End users are verycareful with their cash these days and anything that adds value to aninvestment has to be a good thing. Third party certification ofproducts adds confidence, credibility and value for the installer andend user.

Features, functions and the whole experience of owning andusing an alarm system, adds value to the end user. There has to be away of implementing this and to my mind the requirements forcertification and the added value that brings go hand in hand.Next month. Communications Protocols - has Fast Format had itsday?

Is it time for achange?

EDIT standards oct14_000_PSI_oct14 29/09/2014 18:26 Page 2


APPLICATION

49

APPLICATIONS230 prison cells get smokealarms fittedHM Prisons Grendon and Springhill inBuckinghamshire are installing Aico batteryoperated standalone optical smoke alarms in 230prison cells as part of their transition to aCategory M/L5 system. Following the introductionof the Regulatory Reform (Fire Safety) Order,existing prisons are required to review andupgrade their fire detection systems over a periodof years. This needs to meet the British StandardBS 5839-1:2013, the fire detection systems in non-domestic premises, where a Category M/L5system is recommended in prisons.

Previously, only the main landings had smokealarms fitted. After a risk assessment was madeby the Responsible Person at the prison it wasdetermined that an intermediate solution wasrequired for the prisoner’s cells whilst theupgrades took place.

HM Prisons Grendon & Springhill chose Aico’s10-year lithium battery operated standaloneoptical smoke alarms as they are suited to thismarket with the battery in a tamperproof sealedunit – preventing it from being removed whichmakes it ineffective. They also have a test andhush feature which make silencing false alarmsand regularly testing the unit very easy.www.aico.co.uk

CCTVsecuressought-afterscriptSouth ShieldsMuseum and ArtGallery hasinvested in a CCTVsystem in order tosecure a sought-after manuscriptfor its latestexhibition. Hadrian Technology installed thenew cameras in advance of the museum’s ‘TheBoldon Book’ exhibition, which runs until 2November 2014.

Arts Council England, which arranged theloan of the ancient manuscript from TheBritish Library to South Shields Museum andArt Gallery for the exhibition, stipulated thatsecurity had to be enhanced in order todisplay the artefact, which is the earliestsurviving copy of the twelfth century BoldonBook.

The Boldon Book is a survey commissionedby the Bishop of Durham nine centuries ago,which identifies what rents were due to himfrom the land under his control. A number ofSouth Tyneside locations are mentioned in thedocument, including Boldon, Newton,Whitburn and Westoe, providing a fascinatinginsight into local life in the twelfth century.

South Shields Museum and Art Galleryasked Hadrian Technology to liaise with ArtsCouncil England’s security consultants inorder to design an appropriate system. Thecompany then upgraded the museum’sstandard multiplex security system byinstalling high-definition cameras in the shopand gallery that houses the Boldon Book.

Hadrian Technology used HD-SDI camerasfrom Videcon’s Concept Pro range and usingexisting analogue cables for the installationmeant there was no need for disruption withbuilding work to lay down new networks, orthe added cost of laying down new lines.

Gary Trotter, general manager at HadrianTechnology, said: “South Shields Museum and Art Gallery required a CCTV system thatwould protect the manuscript for the durationof the loan. As well as the impressive imagequality, the cameras can also be linked up tosmart phones, tablets and laptops so thatmuseum staff can access footage fromwherever they are.”

Trevor Wilson, customer facilities managerfor South Shields Museum and Art Gallery,said: “The new CCTV system was a pre-requisite for the loan of the manuscript. Weoften have high value items on display and, asour exhibitions attract a high number ofvisitors, having access to high-quality footagewill be helpful in case of any incidents.”www.hadriantechnology.co.uk

EDIT application oct14_000_PSI_oct14 29/09/2014 17:14 Page 2


APPLICATION

Trading estate upgrades surveillanceVideo technology by Dallmeier has long providedsecurity for a massive industrial estate in WestLondon, so when Slough Trading Estate decided tomodernise the installation the company confirmedits faith in the German manufacturer’s products.

The Slough Trading Estate is the largestindustrial estate in Europe under singleownership. It extends some 500 acres and has7,400,000 square feet of business space. It has adiverse community of over 400 companies fromsmall retail units, food outlets, high tech IT datacentres, multinational mobile telephone providersand the famous Mars chocolate factory.

The “Slough Trading Estate Business WatchScheme” was founded in the mid-1990s for thepurpose of tightening up security on the estate, inresponse to the growing incidence of break-insand thefts, mainly from vehicles. The programmealso included a CCTV installation, the benefit ofwhich was felt immediately, and accompanied by amarked decline in criminal activity. By 2002, videosecurity equipment was providing coverage for thewhole estate.

All the cameras on the Trading Estate aremonitored 24/7 by SIA licensed operators. Theyare supplemented by an out-of-hours mobilepatrol that provides a visible deterrent to thosewith criminal intent and reassurance to those whowork and visit the Estate. This patrol responds tothe needs and concerns of the estate community,from attending suspicious incidents reportedthrough the control room, to monitoring anti-social behaviour which sometimes occurs on theperiphery of the estate, where they observe andreport until a police presence arrives.

The working partnership between BusinessWatch and Thames Valley Police is such that theSlough Trading Estate is the only privately ownedestate that has a Police Airwave (TETRA) radio

within its control room and its own call sign onthe net.

With the evolution of the security regime andthe advance of modern technology, SloughTrading Estate, now known as SEGRO, hasinvested £500,000 in new premises for BusinessWatch. Advance Security UK was tasked to designand deliver a relocation and upgrade of thecontrol room that also included the delivery of aDallmeier SeMSy solution.

The control room went “live” in November2013, and has been renamed the Business WatchOperations Centre to reflect that it is more thanjust a control room. It is the centre of operations,as the name suggests, and Advance Security UKhas been awarded the contract to provide theoperators at the Business Watch OperationsCentre, besides providing the ongoing support forall electronic security for all of SEGRO’s estate.

With the inauguration of the new BusinessWatch Operations Centre, it was decided that thevideo system should also be modernised. Theentire industrial estate was monitored by asystem of just under 200 analogue cameras. Now,selected areas were to be equipped straight awaywith IP-HD cameras – with the option to replacethe remaining analogue cameras gradually withHD network cameras.

For this, SEGRO uses high-speed PTZ camerasfrom the Domera range and box cameras withintegrated infrared illumination depending on therequirements of the deployment area.

Images are recorded on Dallmeier appliances,the VideoNetBox and DLS 1600 with Smaviarecording server. Both recording systems arecapable of recording from both analogue and IPcameras. This means that they are ideal forSEGRO, because the upgrade to exclusive use ofnetwork cameras can be carried out incrementally,and the recording systems can continue in use inthe future. www.dallmeier.com

The entire industrial

estate was monitored

by a system of just

under 200 analogue

cameras. Now,

selected areas were

to be equipped

straight away with IP-

HD cameras


That’s why our MIC IP 7000 HD ruggedized PTZ cameras feature starlight and wide dynamic range technology to deliver detailed video in low light, harsh light and no light in the toughest locations. Crisp images combined with intelligent Dynamic Noise Reduction saves up to 50% on bitrates and therefore storage requirements, while equally reducing network strain. Integrated intelligence focuses operator attention when pre- defi ned alarm rules are breached and automates tracking of moving objects. Get the highest quality IP video images in the most challenging surveillance conditions.Learn more at u .boschsecurity.com

Our focus is taking HD to the extremes

k


APPLICATION

Infra-red illuminators for water treatment plantSouth Australia Water has chosen Raytec Infra-Red illuminators in a perimeter security upgrade of theirwater treatment plant in Adelaide, South Australia. Initially, the tender called for visible lighting to providea specified 3 lux for the cameras around the fence line. However integrators AG Security Group proposeda different solution that was successful in winning the tender, putting forward infra-red CCTV lighting.

Crucially the infra-red lighting delivers zero light pollution, a bonus as AG Security highlighted thatsome residents may have had an issue with light pollution from a traditional visible lighting solution. Therewere also installation cost-savings due to the fact that the Raytec IR could be installed onto the PTZ camerapoles and achieve coverage around the perimeter from the minimum number of locations. A visible lightingsolution would have required more lighting units to achieve the same coverage resulting in additionallighting columns and power reticulation costs (cabling, trenching, circuits, etc). The Raytec IR could also betriggered on alarm to provide lighting only when needed, resulting in further running cost savings.

Furthermore, the Raytec stand-alone CCTV lighting proved a solution for the remotely monitorednature of the site. As a stand-alone unit separate from the camera, there is a reduced risk of spiders,which are attracted to IR, creating webs right in front of the camera and causing false alarms. This is oftenthe case with cameras with integrated LED lighting. www.rayteccctv.com

Guest rooms upgraded with new access control systemAllegion has completed a project to install a new access control system at The Grand Hotel Verona in Italy. The access control systems onthe hotel’s guest room doors have been upgraded by Allegion from CISA mechanical locks to CISA eSIGNO electronic contactless locks.The CISA eSIGNO system is available in a wireless, battery-powered version which offers the possibility of complete control over theentire system from a central station.

The access control system requires no wiring or invasive work on the door resulting in a simple installation – whether on new projectsor upgrading of an existing system.

Paul Taylor, CISA Sales Leader for Allegion, said: ““There’s no doubt that electronic access control systems provide a more secure andscalable platform than the mechanical alternative. Easier to maintain than a key-based system, electronic systems allow managers topreset access levels for individuals and protect designated areas, and when guests check out or employees leave the business accesscan be cancelled quickly and easily. Crucially an electronic system provides a fully auditable history of access as well as preventing theentry of unauthorised persons.”

Laura Zago is manager of The Grand Hotel Verona. She said: “We got both our architect and CISA agent involved to ensure the satinsilver finish on the CISA eSIGNO lock became a design guide for the other furnishings in the room, from the number on the door to thehandles on the other doors inside.” www.allegion.co.uk


Pro-Vision Distribution Ltd

sales - 01743 440 500 fax - 01743 440 700

[email protected] www.provision-cctv.com

Connect with the best of the best in CCTV and Access Control, analogue or IP with Pro-Vision. Instant access to over 60 of the leading brands.



PROMOTION

Look around. Has the threat materialised? Wewere warned long ago that if we didn’t get‘with it’, we were in danger of handing over

our customers and our profits on a plate to theinvaders who speak as though they come fromanother world. By ‘we’, I mean the traditionalsecurity industry which includes amongst itsmembers, the many thousands of installationcompanies that have done such a great job over theyears installing analogue CCTV, and by ‘invaders’, Imean of course, IT/Network systems integrators.

The answer is that the IT/Network systemsintegrators are indeed among us, but instead ofbeing a threat, they can perhaps be respected forbeing a catalyst for change and for helping growthe market for what we should perhaps nowadayscall video surveillance and not CCTV.

Video over IPWhen Video over IP was first promoted by Tavcomover a decade ago as a serious alternative toanalogue based CCTV, the fact that it couldpotentially offer substantial savings on installationcosts was heralded as its most importantattribute. It was claimed that existing LANnetworks could be used instead of installing a newcable infrastructure. Indeed, a single networkcable is able to carry video and audio, as well asprovide telemetry and PoE (Power over Ethernet),in addition to what may have been originallyinstalled for i.e. the transmission of data.

In reality though, the increased interest inVideo over IP has come about because it offersmuch more than the benefit of some initialinstallation cost savings. Enabling users to gainmaximum advantage from the latest generation ofmegapixel and HD cameras has proved to be a keydriver, whilst the resilience and redundancy ofVideo over IP solutions should also not beunderestimated. For example, mission criticalvideo recording can be stored at any location onthe network and retrieved from any PC or even asmartphone or tablet by an authorised user. Ahigh level of redundancy can therefore beintroduced by choosing to simultaneously recordand store video at multiple locations. However, atthe top of USPs must surely be the opportunity tocontrol the system and view live images fromanywhere on the network.

So, if cabling issues are not the main driver forthe adoption of Video over IP, why are IT/Networksystems integrators among us? Perhaps anobvious answer is that their business developmentmanagers have recognised that in a toughcompetitive environment they can consolidatetheir relationship with their existing clients, aswell as create new business opportunities, bydiversifying beyond their normal ‘data’ remit. Theyhave discovered there is no cost of entry into thesecurity arena, other than the need to employ oneor more people from the traditional security sectorwho understand how to asses risk, how to carryout a site survey and how to specify the correctcameras, recording devices, etc.

It’s simpler than you might thinkEven though most of us would prefer not to bechallenged to come out of our comfort zones, theinflux of IT/Network systems integrators who canopen our minds to new ideas and solutions has tobe a good thing. With the demand for integratedvideo surveillance solution projected to continueto grow at a healthy rate over the coming years,there is perhaps room for all. As highlighted inone of my previous PSI Magazine articles,perhaps the biggest barrier for traditional securityinstallation companies is the ability of their salesteams to talk the language of network managers.The good news is that many of the leadingmanufacturers and distributors of videosurveillance equipment provide training courseswhich cover the key issues relating to the designand implementation of IP network based systems,whilst training organisations such as Tavcomregularly conduct training programmes that coverVideo over IP in greater depth.

Are they amongst us?Have we been invaded by IT integrators or did the

publicised threat not materialise after all?

Tavcom Training’s 2014Prospectus can be viewed onlineat www.tavcom.com, whilst aprinted copy is available uponrequest: [email protected].

54

IT/Network systems

integrators are indeed

among us, but

instead of being a

threat, they can

perhaps be respected

for being a catalyst

for change and for

helping grow the

market

EDIT tavcom oct14_000_PSI_oct14 29/09/2014 18:27 Page 1

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EDIT focus oct14_PSI_oct14 29/09/2014 17:29 Page 2

PRODUCT FOCUS: STORAGE

Hybrid NVRs added to HD portfolioHoneywell’s hybrid network video recordersconvert analogue feeds to IP without replacinganalogue cameras, which is ideal for smallerinstallations that want to keep their existinganalogue cameras while adding HD IP video totheir systems. When installed with an existingNVR, the HVE encoders transition the NVR to ahybrid model that supports a mix of analogue andHD IP video.

MAXPRO NVR Hybrid supports simultaneousrecording and live monitoring for up to 32cameras and is compliant with the ONVIF Profile Sprotocol that enables system customisation.Additionally, 360-degree camera supportincreases situational awareness and improvescoverage, and a video surround feature lets userstrack subjects as they move between areascovered by adjacent cameras. Customers canaccess the system remotely using Honeywell’sweb client and MAXPRO Mobile application. Theweb client is supported from any standard Mac orPC browser and requires no additional install,provides the value of reduced setup, maintenanceand improved compatibility. www.honeywell.com/security/uk

Security solutionsas individual as you are.

ReliableTrustedEstablished Biometrics For access control to suit any environment.

New product additions

coming soon

Hard drive designed for surveillance analyticsThe Seagate Surveillance HDD is purpose-builtfor storing and accessing video analytics,improving data integrity and keeping systemsin the field longer. A 3.5-inch drive, theSurveillance HDD is available in capacitiesup to 4TB and can store up to 480 hoursof high-definition (HD) content.Designed to scale video storage, thedrive now incorporates rotationalvibration (RV) sensors enabling it toreliably perform in systems with up to16 drives, making it ideal for small-to-medium businesses such as casinos ormanufacturing plants where bulk storage forHD video and video analytics are highly valued.

Designed to support surveillance recordingsfrom a number of cameras no matter theirresolution requirements, Surveillance HDDsupports up to 32 channels and handles thehigher write workloads required by surveillancesystems. It also supports the flexibilityrequired to scale a surveillance solution,supporting more data for longer periods of timeand meeting industry archive and resolutionrequirements. www.seagate.com


BE PART OF THE NSI INSTALLERSUMMIT MANCHESTER 2014 November 20th, Marriott Hotel Country Club Worsley Park, Manchester

The NSI Installer Summit is a unique conference and exhibition designed to bring together security manufacturers, industry experts, business solution providers and hundreds of Installers from NSI approved companies.

TO REGISTER AS A DELEGATE PLEASE VISIT WWW.IFSEC.CO.UK/NSISUMMITFOR DETAILS OF EXHIBITION AND/OR SPONSORSHIP PACKAGESCONTACT [email protected]

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©Copyright 2014 NSI


PRODUCT FOCUS

64 channel NVR with four-step set upThe SRN-4000 NVR from Samsung is able to simultaneouslyrecord and multi-stream the transmission of images at abandwidth speed of 400Mbps. It also offers the potential torecord and store, via 12 internal hard drives, video captured by64 x 2 Megapixel cameras for up to 108 days or up to 43 days forthe same number of 5 Megapixel cameras.

The 12 internal hot-swappable hard drives support RAID5 andRAID6 recording which provides protection againstunrecoverable read errors as well as whole HDD failure. TheSRN-400 also features an iSCSI interface giving users access tolarge storage devices, if required. The SRN-4000’s on-screenuser interface ensures that it can be configured in only four stepsusing the ‘Easy Setup’ wizard, whilst cameras can reportedly beregistered without complication via a quick set up process. www.samsungsecurity.com

Hard drives for securityWestern Digital’s WD Purple is a purpose-built line of 3.5-inch,high-capacity hard drives for surveillance applications.Designed for video surveillance units, WD Purple hard drives areavailable in capacitiesfrom 1 TB up to 4 TB.

Optimised towithstand the demandsof always-on digitalPVR, DVR and NVRrecordingenvironments, WDPurple hard drivesoffer low powerconsumption andperformancefeaturestypicallyreserved forenterprise-level storage.

Built foreasy integration into new orexisting video surveillance systems, WD Purple hard drives aredesigned and tested to surveillance-class standards. Without acurrent industry standard, WD worked with surveillancepartners to develop a proprietary benchmark to define anddemonstrate performance in surveillance systems. Tests of WDPurple hard drives, says the company, indicate superiorperformance to competitive surveillance-class brands ofstorage, especially as cameras, channel count and workloadsincrease.products.wd.com/wdpurple

ConnectionsHello again,

At last, hopefully we have made some progress on the tightening thecontrol of certificated & non certificated ARC/RVRC’s, with a bit of luckand a prevailing wind a working group of the ACPO Security Group willtake a hard look at the abuse of standards with view to makingamendments to the next publication of the ACPO Policy.

For a while now we have seen SSAIB & NSI certificated ARC’s/RVRC’spassing visually confirmed alarms without URN’s via the 999 service,despite having signed up to the ACPO Policy only to pass activationswhere there is a valid URN in place

We have also seen uncertificated monitoring centres using the 999service for systems that may or may not have been installed by SSAIBor NSI recognised firms. This activity blows a huge hole through theneed to install, maintain or monitor systems to a standard and toobtain a URN.

Inspectorate bodies have in their rules that recognised firms and theDirectors thereof cannot supply un-certificated scopes of work oroperate subsidiary businesses that enable them to partake in un-certificated activity on the side. Whatever you install or monitor mustform part of your certificated scope and you cannot start or be involvedin a subsidiary to circumnavigate standards.

i.e. a certificated installation company monitoring their own systems(with or without a URN) and using the 999 service breaks the rules. Ora monitoring/guarding service monitoring visually confirmed alarms,fire or intruder systems, tracking or lone worker, must also have all theiractivity in their scope of certification whether or not it is providingservices that require emergency service attendance with a URN.

It is agreed that where uncertificated monitoring centres are passingconfirmed CCTV activations via the 999 service it was very highly likelythey were using unlicensed operators. By accepting the activation thepolice service could be supporting illegal activity from a known source,namely an un-certificated monitoring centre. These known abusers ofthe standards should be reported to the Security Industry Authority(SIA) for further investigation.

Hopefully the ACPO working group will make amendments to theACPO Policy to ensure that certificated ARC’s only pass visuallyconfirmed alarms to BS8243 or BS8418 with a URN via ex-directorylines (or data transfer) and not via the 999 service.

It is known that even SSAIB & NSI certificated ARC’s/RVRC’s do notemploy licensed operators for visually confirmed alarms, CCTV images,audio, lone worker or tracking services. Non-compliance with ACPOpolicy should result in an MOU being raised with the ARC’s/RVRC’sinspectorate body and they should be reported to the SIA for furtherinvestigation

The most difficult objective for the ACPO working group to tackle is theactivities of un-certificated monitoring centres. However by reportingthem the SIA if they are passing visually confirmed alarms and toexpedite the data transfer system for certificated monitoring centres todifferentiate response levels should go some way to tidying up themonitoring industry.

Lastly, the inspectorates have a role to play by enforcing their own rulesabout un-certificated scopes of activity and to ensure that a remotelymonitored CCTV system can only be monitored by a certificatedARC/RVRC.

Somehow all of that needs reviewing prior to the publication of the next ACPO Policy and hopefully amendments will be made to enforce the rules of the inspectorates and the SIA requirements for licensing.

Bye for now


IP range offered in twoformatsGenie CCTV’s latest range of IPsurveillance products are available intwo recording platforms(Professional and Performance) anda portfolio of cameras and storagesolutions to fit the majority ofcommercial, industrial and domesticapplications.

With a minimum of 2.1MP thecameras ensure the capture of full

ONVIF conforming 1080p images; andthe range includes a Mini PTZ with a 5x OpticalZoom capability. PoE is standard throughout, asis Micro SD Card support – and models withintegral varifocal lenses come with the SmartFocus feature which allows engineers andoperators to remotely zoom a camera in or out –via the camera’s dedicated web page – and thecamera then automatically re-focuses.

Genie has developed two separate recordingsolutions, the NVRPRO Professional Range isavailable with 9, 16 or 32-Channels and theNVRX Performance with 4, 8 or 16-Channels –the new cameras can obviously be used witheither NVR. www.geniecctv.com

Kits offer 960H alternative optionY3K’s 960H technology produces images that are960 horizontal and 480 vertical pixels large andwill eventually replace Y3K’s D1 resolutionanalogue cameras and DVRs. The IQCCTV 960H kitoffers additional benefits compared with currentD1 resolution systems and are an alternative to IPmegapixel systems.

Paul Singh, Y3K’s Group CEO, said: “IQCCTV960H is a truly flexible technology and offersinstallers an easy upgrade path to sell tocompanies that already have a security camerasystem, making it easy for existing analogueinstallations to be replaced. It’s simple – all youneed to do is upgrade to 960H cameras and a DVRsystem while retaining your existing coax cabling.The cameras are also compatible with standard-resolution DVRs, but will only give you improvedpicture quality and performance when recordedon a system that supports full image sizes.”

IQCCTV HD 960H 4-camera kits will beavailable in bullet and dome cameraconfigurations and will include an HD 960H DVR, 1TB hard drive, remote control, USB mouse, 4 xcameras, 4 x video cables, camera power supply, a1-metre HDMI lead and an Ethernet/Networkcable. www.y3k.com

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NVR for easy migrationVista’s Quantum NVR is described as simpleto use, with the look and feel of a DVR. TheQuantum NVR provides full HD 1080precording with up to 12TB of internal storage.Auto discovery and IP address setting of VK2cameras makes the unit simple to set up.

The NVR is compatible with all Vista VK2cameras and comes with QCMS software thatcan communicate with any QNVR or H.264Quantum DVR – an ideal solution for providinghybrid systems. The unit can also be controlledvia the current VKBD4 joystick keyboard forremote operation and fluid dome control.

Designed to look and feel like a standardQuantum DVR, the Quantum NVR helpsinstallers and end users simplify the switchfrom analogue to IP. Easy to both install andoperate, it is particularly relevant for estatescurrently using Quantum DVRs that want tomove to an IP-based system.www.vista-cctv.com

VIOLA – the entry level DVRCCTV distributor Videcon’s VIOLA2 entry leveldigital video recorders are available in 4, 8 or16 channel variants offering 960H recordingfor high resolution footage. Building on theVIOLA entry level DVR range, the VIOLA2 offersall the features of its predecessor with furtherspecification improvements to include 960Hrecording resolution, HDMI monitor outputand a more user friendly GUI interface.

The VIOLA2 is backward compatible withthe remote viewing software andmobile apps of the VIOLA,allowing integration of new andexisting sites seamlessly.www.videcon.co.uk

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OFF THE WALL

62

The dancing thievesFour menarewanted fortheir partin a robbery which tookplace in a takeaway shopin Melbourn. One of themen is seen stealing aset of delivery van keysfrom behind the counterwhile staff had their

backs turned. Once he had the keys the man and hisaccomplices were filmed dancing inside the Victorian storebefore leaving. The Suzuki delivery vehicle was found burnedout a while later.www.youtube.com/watch?v=AMMcqV3vr6s

Driver feels smashingThis footage shows the moment a man wasthrown from a car during a crash before springingto his feet, clearing up the debris and walkingaway. The high speed crash, in Turkey, sees two black carscolliding at a crossroads. With both vehicles entering into aspin, the door of one is ripped off and the passenger is ejectedfrom his seat. After a few seconds, he leaps up onto his feet anddusts himself down as his two friends check he is alright. www.youtube.com/watch?v=KbbdZQu1zno

As we all know, CCTV has a real value in the

fight against crime, however once in a while it

captures the public doing something that is

perhaps not altogether sensible or it catches a

real one-off moment. Here we look at a look at

CCTV clips from around the world…

Theatre ofscreamsThis month CCTV footagecaptured at theBrookside Theatre inRomford, Essex showeda chair appearing tomove on its own. To

make things weirder this potentially supernatural eventhappened after a psychic medium had been on stage earlierin the night. The theatre's manager Jai Sepple said a lot ofweird things had happened at the theatre over the years, butthis is easily the freakiest thing he has seen.The man with the fishing twine was presumablyunavailable for comment.www.youtube.com/watch?v=htweIRcy7ys

Clown wantedA robber believed to bedressed as a clown whilecollecting money for charityhas been caught on camerademanding money from staffat the Cheque Centre shop inLiverpool. The thief walkedinto the currency exchange shop wearing ayellow wig, white face paint and a pink nose andforced a worker to hand over bundles of notes.No one was hurt in the robbery and at the timeof going to press police were still keen foranyone with information to come forward. www.youtube.com/watch?v=4ZkDwas1T6Y

Break in, break outIn footage that quicklywent viral this videoshows a thief smashingthe glass of the door ofAll Points Electric inBrandon, Canada in the

early hours of the morning to gain entry to the premises. Butthe intruder, who didn't even steal anything, then decided tomake a quick getaway but apparently couldn't remember

which glass door he had broken and ran intothe closed one by mistake. Most news outletshave picked up on the story so a positiveidentification should result.www.youtube.com/watch?v=ewMlMHr8lvo

CAUGHT ON CAMERA

EDIT off the wall oct14 SAME AS LAST MONTH_PSI_aug14 29/09/2014 18:15 Page 2

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ACCESS CONTROLINTEGRATED DESIGN LIMITEDIntegrated Design Limited, Feltham Point, Air Park Way, Feltham, Middlesex. TW13 7EQTel: +44 (0) 208 890 5550 [email protected]

sep14 dir_000_RiskUK_jan14 08/09/2014 15:01 Page 1

BUSINESS CONTINUITY MANAGEMENTCONTINUITY FORUMCreating Continuity ....... Building ResilienceA not-for-profit organisation providing help and supportTel: +44(0)208 993 1599 Fax: +44(0)1886 833845Email: [email protected]: www.continuityforum.org

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BUSINESS CONTINUITY SOFTWARE & CONSULTANCYCONTINUITY2E232 Edinburgh House Righead Gate Glasgow G74 1LSTel: +44 (0) 845 09 444 02 Fax : +44 (0) 845 09 444 [email protected]

CCTV & IP SECURITY SOLUTIONS PANASONIC SYSTEM NETWORKS EUROPEPanasonic House, Willoughby Road Bracknell, Berkshire RG12 8FP Tel: 0844 8443888 Fax: 01344 853221 Email: [email protected] Web: www.panasonic.co.uk/cctv

END TO END CCTV SOLUTIONS/RECORDERS, CAMERAS, NETWORK PRODUCTS

DEDICATED MICROS1200 Daresbury Park, Daresbury, Warrington, WA4 4HS, UKTel: +44 (0) 845 600 9500Fax: +44 (0) 845 600 9504Email: [email protected]

CCTVPECAN Stortech Elec, Unit 2 spire green CentrePinnacles West, Harlow, Essex CM19 5TSTel 01279 419913 Fx 01279 419925www.pecancctv.co.ukemail [email protected]

CCTVG-TECGtec House, 35-37 Whitton DeneHounslow, Middlesex TW3 2JNTel: 0208 898 [email protected]

DIGITAL IP CCTVSESYS LTDHigh resolution ATEX certified cameras, rapid deployment cameras and fixed IP CCTV surveillance solutions available withwired or wireless communications.1 Rotherbrook Court, Bedford Road, Petersfield, Hampshire, GU32 3QGTel +44 (0) 1730 230530 Fax +44 (0) 1730 262333Email: [email protected] www.sesys.co.uk

COMMUNICATIONS & TRANSMISSION EQUIPMENTKBC NETWORKS LTD. Barham Court, Teston, Maidstone, Kent ME18 5BZwww.kbcnetworks.com Phone: 01622 618787Fax: 020 7100 8147Email: [email protected]

CCTV/IP SOLUTIONSDALLMEIER UK LTD3 Beaufort Trade Park, Pucklechurch, Bristol BS16 9QHTel: +44 (0) 117 303 9 303Fax: +44 (0) 117 303 9 302Email: [email protected]

MANUFACTURERS OF A COMPLETE RANGE OF INNOVATIVE INFRA RED AND WHITE LIGHT LED LIGHT-ING PRODUCTS FOR PROFESSIONAL APPLICATIONS INCLUDING CCTV SCENE ILLUMINATION, ARCHITECTURAL UP-LIGHTING AND COVERT SECURITY.

ADVANCED LED TECHNOLOGY LTDSales: +44 (0) 1706 363 998Technical: +44 (0) 191 270 5148Email: [email protected]

CCTV POLES, COLUMNS, TOWERS AND MOUNTING PRODUCTSALTRON COMMUNICATIONS EQUIPMENT LTDTower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJTel: +44 (0) 1269 831431Email: [email protected]: www.altron.co.uk

SURVEILLANCE / CCTVIDIS EUROPE1000 Great West Road, Brentford, LONDON TW8 9HH Tel : +44 (0)203 657 5678Fax : +44 (0)203 697 [email protected]

MANUFACTURE STANDALONE ACCESS CONTROL PRODUCTSPSU’S, KEYPADS, ELECTRIC LOCKS, BREAKGLASS, EXIT BUTTONSRGL ELECTRONICS LTD“Products to Trust – Power to Help”Pelham Works, Pelham Street, Wolverhampton WV3 0BJSales: +44 (0) 1902 656667 Fax: +44 (0) 1902 427394Email: [email protected] www.rgl.co



CONTROL ROOM & MONITORING SERVICES

DISTRIBUTORS

INFRA-RED, WHITE-LIGHT AND NETWORK CCTV LIGHTING RAYTECUnit 3 Wansbeck Business Park, Rotary Parkway,Ashington, Northumberland. NE638QWTel: 01670 520 055Email: [email protected] Web: www.rayteccctv.com

THE UK’S MOST SUCCESSFUL DISTRIBUTOR OF IP, CCTV, ACCESSCONTROL AND INTRUDER DETECTION SOLUTIONSNORBAIN SD LTD210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TPTel: 0118 912 5000 Fax: 0118 912 5001www.norbain.comEmail: [email protected]

ADI ARE A LEADING GLOBAL DISTRIBUTOR OF SECURITY PROD-UCTS OFFERING COMPLETE SOLUTIONS FOR ANY INSTALLATION.ADI GLOBAL DISTRIBUTIONChatsworth House, Hollins Brook Park, Roach Bank Road, Bury BL9 8RNTel: 0161 767 2900 Fax: 0161 767 2909Email: [email protected]

TRADE ONLY CCTV MANUFACTURER AND DISTRIBUTOR

COP SECURITYLeading European Supplier of CCTV equipment all backed up by an industry leading service and supportpackage called Advantage Plus. COP Security, a division of Weststone Ltd, has been designing, manufac-turing and distributing CCTV products for over 17 years. COP Security is the sole UK distributor for IRLAB products and the highly successful Inspire DVR range.More than just a distributor.

COP Security, Delph New Road, Dobcross, OL3 5BGTel: +44 (0) 1457 874 999 Fax: +44 (0) 1457 829 [email protected] www.cop-eu.com

CCTV SPECIALISTSPLETTAC SECURITY LTDUnit 39 Sir Frank Whittle Business Centre, Great Central Way, Rugby, Warwickshire CV21 3XHTel: 0844 800 1725 Fax: 01788 544 549 Email: [email protected] www.plettac.co.uk

ADVANCED MONITORING SERVICES EUROTECH MONITORING SERVICES LTD.Specialist in:- Outsourced Control Room Facilities • Lone Worker Monitoring• Vehicle Tracking • Message Handling • Help Desk Facilities • Keyholding/Alarm ResponseTel: 0208 889 0475 Fax: 0208 889 6679E-MAIL [email protected]: www.eurotechmonitoring.com

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EMPLOYMENT

IDENTIFICATION

EMPLOYMENT

URGENTLY NEEDED…National Franchise Opportunities with an established Security Companywith over 4000 installs specialising in Audio Monitoring.Try before you buy scheme. Contact Graham for full [email protected] TEL: 01274 631001



SECURITY PRODUCTS AND INTEGRATED SOLUTIONSHONEYWELL SECURITY GROUPHoneywell Security Group provides innovative intrusion detection, videosurveillance and access control products and solutions that monitor andprotect millions of facilities, offices and homes worldwide. Honeywell integrates the latest in IP and digital technology withtraditional analogue components enabling users to better controloperational costs and maximise existing investments in security andsurveillance equipment. Honeywell – your partner of choice in security.Tel: +44 (0) 844 8000 235E-mail: [email protected] Web: www.honeywell.com/security/uk

INTEGRATED SECURITY SOLUTIONS

THE LEADING CERTIFICATION BODY FOR THE SECURITY INDUSTRYSSAIB7-11 Earsdon Road, West MonkseatonWhitley Bay, Tyne & WearNE25 9SXTel: 0191 2963242Web: www.ssaib.org

INDUSTRY ORGANISATIONSPLANNED PREVENTATIVE MAINTENANCE

TRADE ASSOCIATION FOR THE PRIVATE SECURITY INDUSTRYBRITISH SECURITY INDUSTRY ASSOCIATIONTel: 0845 389 3889Email: [email protected]: www.bsia.co.uk

INTEGRATED SECURITY SOLUTIONSINNER RANGE EUROPE LTDUnits 10 - 11, Theale Lakes Business Park, Moulden Way, Sulhampstead,Reading, Berkshire RG74GB, United KingdomTel: +44(0) 845 470 5000 Fax: +44(0) 845 470 5001Email: [email protected]

PERIMETER PROTECTIONGPS PERIMETER SYSTEMS LTD14 Low Farm Place, Moulton ParkNorthampton, NN3 6HY UKTel: +44(0)1604 648344 Fax: +44(0)1604 646097E-mail: [email protected] site: www.gpsperimeter.co.uk

SECURITY MAINTENANCE CONSULTANTS• Planned Preventative Maintenance (PPM) Specialists • Price Comparison Service (achieving 20-70% savings)• FM Support / Instant Reporting / Remedial Work• System Take-Overs / Upgrades / Additions• Access, CCTV, Fire & Intruder, BMS, Networks & Automation• Free independent, impartial advice Tel: +44 (0)20 7097 8568 [email protected]

UPS - UNINTERRUPTIBLE POWER SUPPLIESADEPT POWER SOLUTIONS LTDAdept House, 65 South Way, Walworth Business ParkAndover, Hants SP10 5AFTel: 01264 351415 Fax: 01264 351217Web: www.adeptpower.co.ukE-mail: [email protected]

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The Power to Control; the Power to Communicate

POWER

PERIMETER PROTECTION

STANDBY POWERUPS SYSTEMS PLCHerongate, Hungerford, Berkshire RG17 0YUTel: 01488 680500 [email protected]

INFRARED DETECTIONGJD MANUFACTURING LTDUnit 2 Birch Industrial Estate, Whittle Lane, Heywood, Lancashire, OL10 2SXTel: + 44 (0) 1706 363998Fax: + 44 (0) 1706 363991Email: [email protected]

UPS - UNINTERRUPTIBLE POWER SUPPLIESUNINTERRUPTIBLE POWER SUPPLIES LTDWoodgate, Bartley Wood Business ParkHook, Hampshire RG27 9XATel: 01256 386700 5152 e-mail:[email protected]

COMPLETE SOLUTIONS FOR IDENTIFICATIONDATABAC GROUP LIMITED1 The Ashway Centre, Elm Crescent, Kingston upon Thames, Surrey KT2 6HHTel: +44 (0)20 8546 9826 Fax:+44 (0)20 8547 [email protected]

STANDBY POWER SPECIALISTS; UPS, GENERATORS, SERVICE & MAINTENANCE

DALE POWER SOLUTIONS LTDSalter Road, Eastfield Industrial Estate, Scarborough, North Yorkshire YO113DU United KingdomPhone: +44 1723 583511 Fax: +44 1723 581231www.dalepowersolutions.com

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SECURITY

CASH MANAGEMENT SOLUTIONS LOOMIS UK LIMITED 1 Alder Court, Rennie Hogg Road, Nottingham, NG2 1RX T - 0845 309 6419 E - [email protected] W - www.loomis.co.uk

CASH & VALUABLES IN TRANSITCONTRACT SECURITY SERVICES LTDChallenger House, 125 Gunnersbury Lane, London W3 8LHTel: 020 8752 0160 Fax: 020 8992 9536E: [email protected]: [email protected]: www.contractsecurity.co.uk

PHYSICAL CONTROL PRODUCTS, ESP. ANTI-CLIMB INSIGHT SECURITYUnit 2, Cliffe Industrial EstateLewes, East Sussex BN8 6JLTel: 01273 475500Email:[email protected]

FENCING SPECIALISTSJ B CORRIE & CO LTDFrenchmans RoadPetersfield, Hampshire GU32 3APTel: 01730 237100Fax: 01730 264915email: [email protected]

INTRUSION DETECTION AND PERIMETER PROTECTION

OPTEX (EUROPE) LTDRedwall® infrared and laser detectors for CCTV applications and Fiber SenSys® fibreoptic perimeter security solutions are owned by Optex. Platinum House, Unit 32BClivemont Road, Cordwallis Industrial Estate, Maidenhead, Berkshire, SL6 7BZTel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311Email: [email protected] www.optex-europe.com

V

INTRUDER AND FIRE PRODUCTSCQR SECURITY125 Pasture road, Moreton, Wirral UK CH46 4 THTel: 0151 606 1000Fax: 0151 606 1122Email: [email protected]

INTRUDER ALARMS – DUAL SIGNALLINGCSL DUALCOM LTDSalamander Quay West, Park LaneHarefield , Middlesex UB9 6NZT: +44 (0)1895 474 474F: +44 (0)1895 474 440www.csldual.com

INTRUDER ALARMS AND SECURITY MANAGEMENT SOLUTIONSRISCO GROUPCommerce House, Whitbrook Way, Stakehill Distribution Park, Middleton,Manchester, M24 2SSTel: 0161 655 5500 Fax: 0161 655 5501Email: [email protected]: www.riscogroup.com/uk

ONLINE SECURITY SUPERMARKET EBUYELECTRICAL.COMLincoln House,Malcolm StreetDerby DE23 8LTTel: 0871 208 1187www.ebuyelectrical.com

LIFE SAFETY EQUIPMENTC-TECChallenge Way, Martland Park, Wigan WN5 OLD United KingdomTel: +44 (0) 1942 322744Fax: +44 (0) 1942 829867Website: http://www.c-tec.co.uk

PERIMETER SECURITYTAKEX EUROPE LTDAviary Court, Wade Road, BasingstokeHampshire RG24 8PETel: +44 (0) 1256 475555Fax: +44 (0) 1256 466268Email: [email protected]: www.takexeurope.com

SECURITY EQUIPMENTPYRONIX LIMITED Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY. Tel: +44 (0) 1709 700 100 Fax: +44 (0) 1709 701 042 www.facebook.com/Pyronixwww.linkedin.com/company/pyronix www.twitter.com/pyronix

SECURITY SYSTEMSBOSCH SECURITY SYSTEMS LTDPO Box 750, Uxbridge, Middlesex UB9 5ZJTel: 01895 878088Fax: 01895 878089E-mail: [email protected]: www.boschsecurity.co.uk

SECURITY SYSTEMSVICON INDUSTRIES LTD. Brunel Way, Fareham Hampshire, PO15 5TX United Kingdomwww.vicon.com

SECURITY EQUIPMENTCASTLESecure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QYTEL +44 (0) 1709 700 100 FAX +44 (0) 1709 701 042www.facebook.com/castlesecurity www.linkedin.com/company/castlesecuritywww.twitter.com/castlesecurity

INTRUDER ALARMS – DUAL SIGNALLINGWEBWAYONE LTD11 Kingfisher Court, Hambridge Road, NewburyBerkshire, RG14 5SJTel: 01635 231500Email: [email protected] www.webwayone.co.ukwww.twitter.com/webwayoneltd www.linkedin.com/company/webwayone



Peter Cowell & Anthony CollettSSAIB has recruited two new regional auditorsto carry out inspections of existing andpotential new registered firms. SSAIB ChiefExecutive Geoff Tate welcomed the newauditors joining the organisation, Peter Cowelland Anthony Collett.

Peter has nearly 30 years’ security industryexperience with companies including ThornSecurity and more recently was MD of HSGSecurity. He will now be inspecting companiesin Essex, Suffolk, Norfolk, Cambridgeshire,Herts, Bedfordshire and Northants.

Meanwhile, Anthony has also been working inthe industry for a similar time in roles includingan alarm engineer and contracts manager forfirms such as Secom and Bell Security. As aregional auditor for SSAIB, his patch covers thecounties of Kent, Sussex and Surrey.

APPOINTMENTS


APPOINTMENTSJohn PsyllosIDIS has appointed John Psyllos to the role ofProduct Manager to lead DirectIP productmanagement across Europe and the Middle East.John brings with him extensive security industryexperience across technical design, engineering,project and account management. An electronicand IT network engineer with a deepunderstanding of IP surveillance technology, Johnspent over ten years with UK security systemsintegrator First City Care. In his most recent roleas a technical design consultant, John oversawthe implementation and maintenance of tightlyintegrated security solutions at Londonheadquartered corporate enterprises.

Commenting on his appointment, Brian Song,Managing Director at IDIS Europe, said, “I amconfident John will further strengthen our DirectIPintegration capability and rich functionality, tomeet the growing demand for seamlesslyintegrated security solutions from across a rangeof markets.”

Sandra EastlakeADP Security Systems has welcomed a newmember to its management team. SandraEastlake joins the company as security servicesmanager to lead business development in newand existing markets.

Sandra brings 21 years of experience of clientservices and consultancy in the security industry,having worked for Norbain SD, VCL/Honeywell,Asset Security and Protection, The Lone WorkingGroup, Security Consultant Services (UK) and,most recently, Absolute Security Systems.

Mark RyderRedvision hasannounced theappointment of its newgeneral manager, MarkRyder, who explained:“My operationalresponsibilities includethe effectivemanufacture of thecurrent X-SERIES PTZ

and dome camera range. I am also responsible forthe launch of the IP X-SERIES over the summer,which will increase production demands and hasnecessitated our expansion into larger premises.”

Having trained as a mechanical engineer, Markcut his teeth working for pneumaticsmanufacturer Norgren. He soon moved into atechnical operations management role,overseeing the manufacture of bespoke controlsystems. He gained his commercial experience atNTL / Virgin Media, working initially in a sales roleand then as an account director.

Eric RobertsThe Shield Group hasannounced EricRoberts as theManaging Director ofthe company’sMonitoring andSystems division. MrRoberts, whose lastposition was BusinessDevelopment Director- Monitoring at Corps Security, will manage theday-to-day operations of the Monitoring andSystems Division and will be based in thecompany’s headquarters in Austin Friars,London.

Eric brings with him a wealth of experience,having started his career, over 28 years ago, asa security engineer, securing and monitoringCCTV systems for several blue chip companiesin the UK. He then progressed to become asales director at Emizon, where he managedbusiness units valued at over £20 million andlater moving up to Business DevelopmentDirector.

EDIT people oct14_000_PSI_oct14 29/09/2014 18:21 Page 2

Documents

PSI October 2014