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[email protected] 33 Town Terrace Glenmore Park Ph: 4737 9977

Property Management

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Information on services, fees and charges

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Page 1: Property Management

[email protected] 33 Town Terrace Glenmore Park

Ph: 4737 9977

Page 2: Property Management

Mission Statement

Glenmore Park First National believes that you will always be

treated as our ‘top’ priority. Whether you are buying, renting

or selling, customer satisfaction is primary.

Our aim is to achieve community respect as a leading real

estate who understands the importance of property

transactions being conducted swiftly and efficiently.

Uncompromising service combined with a totally professional

attitude is what our clients will come to know and trust.

Page 3: Property Management

WHY CHOOSE GLENMORE PARK FIRST NATIONAL?

EXPERIENCE: Our Property Management Team has had a combined property

management & office experience spanning over 20 years. The team has achieved

numerous awards for growth, customer service and outstanding effort. You will have

peace of mind with this knowledge.

SERVICE: We put you first so that you have an enjoyable investment experience.

ADVICE: We have the best available up to date advice with attending regular

industry training.

ADVERTISING: Located in the Glenmore Park town centre with shop frontage and

parking, we have first class coverage, making it easy to advertise your home. We also

advertise your property in the local paper free of charge. Our policy is no tenant, no fee.

TENANCY CHECKS: With our data bases, we are able to check tenancy references to

ensure the best quality tenant.

INSPECTIONS: Regular routine inspections are conducted on the property, as we

believe this is crucial to maintenance of property and tenant.

ARREARS CONTROL: Our systems are second to none that get the job done. We

follow the tenancy eviction process.

REPAIRS: We offer top quality tradesmen who are trustworthy and do the job right

the first time. Rates are reasonable and always discussed with you prior to work done.

ENVIRONMENT: Come in and see our near new modern office. You will

immediately feel at ease with our staff that will be happy to discuss your options with

you.

LOCAL KNOWLEDGE: Various staff at Glenmore Park First National have all worked

and lived in the Glenmore park area for many years. We know Glenmore Park and we

know Property Management.

Page 4: Property Management

OUR SERVICES: Glenmore Park First National offers a complete range of management services for owners of

investment properties. We go beyond the industry norm, and continually search for ways of adding

value to the service we offer our clients. For example, we are happy for our clients to accompany us

on Routine Inspections carried out on their property. Not only does this reassure our landlords but it

also gives them an insight into the attention we give each inspection.

The following list is a summary of what we do day to day for our property owners:

Rental appraisal of your property, backed by years of experience and an unmatched knowledge of the market.

Effectively market your property via the Real Estate .com, our company website and of course, our prominent window display next to the ANZ bank in Glenmore Park.

Qualify prospective tenants through our rigorous selection process. Complete detailed Residential Premises Condition Reports. Preparation of the Residential Tenancy Agreement (the lease), for each tenancy. Collect and lodge the bond with the Rental Bond Board. We conduct thorough Routine Inspections throughout the tenancy. We are happy for you to

accompany us at these inspections. Invoice and collect from the tenants, payment for water usage. Credit your funds fortnightly via direct credit into your account, which then provides cleared

funds. Obtain quotes and arrange for all types of repairs, including maintenance, plumbing,

electrical, painting, roofing, gardening, fencing, carpentry work, tiling and floor coverings. Monitor daily for rental arrears, and when necessary maintain ongoing contact with the

tenant to ensure that payment is made and arrears kept to a minimum. Constantly review and improve the methods available for tenants to pay their rent. Prepare monthly a comprehensive, easy to read income and expenditure statement. Regularly review, then negotiate and implement rent increases. Provide expert advice, and prepare and present all cases before the Residential Tribunal. Prepare yearly income and expenditure statements. Should you decide to sell, we can obtain a sales appraisal, or refer you to one of the small

number of sales agents who qualify for our referral list. Our objective and stringent screening process enables us to feel comfortable in providing this service to our clients. It allows you, as the vendor, to have confidence in the process and outcome.

So what sets Glenmore Park First National apart from the rest? Prompt and courteous service. Keeping owners informed, based on their priorities. Skilled, dedicated, reliable, caring staff. Effective use of leading technology

Page 5: Property Management

SHELLY FRASER

PROPERTY MANAGER

Creating a reputation that is built on integrity, Shelly Fraser has enjoyed constant success by offering a highly personalised and dedicated Property Management service.

Shelly has worked as a Property Manager throughout Western Sydney but it is here at Glenmore Park First National she feels most comfortable.

Shelly has lived in Glenmore Park for the past 13 years and has seen Glenmore Park grow and expand over the years and is thrilled to be working in the area she loves and with a dedicated team of professionals at Glenmore Park First National.

Shelly’s detailed knowledge of current legislation and obligations relating to residential property management will make owning an investment property a simple, painless and profitable and positive experience.

Page 6: Property Management

FEES AND CHARGES

At Glenmore Park First National, we are competitive with our rates

for management.

A standard Management Fee of 7.7% of the monthly rent

inclusive of GST

A low $5.00 per month for posts and petties

One weeks letting fee plus GST for leasing your property

$16.50 lease fee for lease preparation

If required, $30.00 tribunal fee for tribunal paperwork and

attendance.

Advertising in:

1. In-house Listing Sheet

2. Our Web site which is linked to

- www.firstnationalglenmorepark.com.au

- www.realestate.com.au

- www.open4inspection.com.au

- www.whatsitworth.com.au

- www.rent.com.au

- www.realestateview.com.au

- www.homehound.com.au

When you require a tenant, Glenmore Park First National advertise your

property free of charge.

Page 7: Property Management