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Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

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Page 1: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Promoting your Professional Development with ACMPE

Lindsay Hayes, MAACMPE Certification Manager

Oct. 8, 2013

9:45-10:45 a.m.

MGMA 2013 ANNUAL CONFERENCE

Page 2: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Learning Objectives

• Learning Objective 1: Understand the foundation and value of ACMPE

• Learning Objective 2: Explain the steps to becoming a Certified Medical Practice Executive

• Learning Objective 3: Implement the steps to become a Fellow

Page 3: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Learning Objective 1

Understand the foundation and mission of ACMPE

Page 4: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Success by your definition

• Choose ACMPE• The Body of Knowledge for Medical Practice

Management• Pathway and requirements

– Board Certification– Fellowship

• Resources

Page 5: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

What’s happening in the profession?

“Strategic practice administration is now more important than ever, and a commitment to life-long learning through professional affiliations and credential programs are especially valuable to the health of the practice and the health of the practice administrator’s career.”Susan Turney, MD, MS, FACP, FACMPE, MGMA-ACMPE president and CEO.

Page 6: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Group practice is evolving

• The notion that running a medical practice is a simple job is outdated.

• Running a successful medical group today demands well-educated, experienced practice management professionals.

Page 7: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Pursue board certification with ACMPE

• Elevate your career• Stand out in your profession• Gain a competitive advantage• Improve practice performance

Page 8: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

What is ACMPE?

• The American College of Medical Practice Executives was established in 1956

• MGMA provides credentialing through the ACMPE certification and Fellowship programs

• ACMPE defines and updates the Body of Knowledge for the profession and assesses individuals through the Certification and Fellowship programs.

Page 9: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

An achievable goal

• Your experience is already preparing you for the exams

• Certification exams are designed to evaluate knowledge, skills, and competencies that an individual has already acquired

• Some Nominees attain certification in less than a year, others complete it within 2-3 years.

• ACMPE provides resources, support and camaraderie along the way.

Page 10: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

The Body of Knowledge for Medical Practice Management• Foundation for the ACMPE certification program• Inventory of job competencies• Comprehensive job description for medical practice

executives• Valuable resource for professional development

and practice improvement

Page 11: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Body of Knowledge hierarchy

• Four general competencies – woven through all domains

• Eight knowledge domains:– Tasks

• Knowledge and skills

Page 12: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

General competencies

• Professionalism• Leadership• Communication skills• Critical thinking skills

Page 13: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Knowledge Domains

• Business operations• Financial management• Human resource management• Information management• Organizational governance• Patient care systems• Quality management• Risk management

Page 14: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Learning Objective 2

Explain the steps to becoming a Certified Medical Practice Executive in ACMPE

Page 15: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

ACMPE Pathway

• Nominee• Board Certification:

– Certified Medical Practice Executive (CMPE)• Fellowship

– Fellow in the ACMPE (FACMPE)

Page 16: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Nominee

Eligibility to enter the certification program: • Current membership• 2 years experience in healthcare management

Page 17: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Board certification requirements

Complete the three board certification requirements:1. Pass the objective exam2. Pass the essay exam3. Earn 50 continuing education hours

Page 18: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

1. Objective exam

• 175-item, multiple-choice test• Tests knowledge and understanding of medical

practice management principles and issues• 3 hours and 15 minutes in length• Passing score: 70%

Page 19: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Sample objective exam questions

Which of the following is an example of a variable cost?

A. Property tax.B. Medical supplies.C. Malpractice insurance.D. Equipment leases.

Page 20: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Sample objective exam questions, cont.

Which of the following describes the requirements for protecting employees through the use of specified equipment and/or clothing?

A. Clinical Laboratory Improvement Amendments (CLIA)

B. Americans with Disabilities Act (ADA)

C. Occupational Safety and Health Administration (OSHA)

D. Fair Labor Standards Act (FLSA)

Page 21: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Sample objective exam questions, cont.

An independent practice association (IPA) refers to which of the following?A.A legal form of solo practice.B.Physicians who have joined together to provide

medical services for managed care contracts.C.A national association limited to those in private

practice.D.A means of networking physicians in professional

corporations.

Page 22: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

2. Essay exam

• Three-question essay exam• Based on critical incidents that require you to

assess a situation and prescribe a course of action• Tests in-depth knowledge, problem-solving and

decision-making skills, and the ability to communicate in writing

• 1 hour and 30 minutes in length• Passing score: B

Page 23: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Sample essay exam questions

You are the administrator for a medical practice that is a for-profit corporation. You have noticed physician turnover due to fluctuating incomes, a dependence on financing 100% of capital purchases and a need to rapidly recruit a number of new physicians.

Describe how you would handle this situation.

Page 24: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Sample essay exam questions, cont.

You are the administrator of a medical practice. The practice has lost revenue in the past year due to a reduction of managed care contract rates. The physicians in the group have suggested converting the practice to a cost-based fee schedule as a way to increase revenue.

Discuss how you would evaluate this idea and describe your recommendations to the physicians.

Page 25: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Exam administration

• ACMPE certification exams– Offered four times a year– Proctored at 500+ locations across the U.S.– Immediate objective exam results– Essay results within eight weeks

Page 26: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

3. Continuing education requirement

• To advance: 50 cumulative hours• To maintain status: 50 hours every three years• Eligible activities for credit include:

– Conferences and seminars– College and university coursework– Published books, articles and online course content– Editorship– Formal oral presentations– Distance learning programs (online, audioconference,

etc.)

Page 27: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Achievement of CMPE status

• Upon completing the three requirements, you will earn:– Board certification in medical practice management; and– The Certified Medical Practice Executive (CMPE)

designation.

• To maintain your status, you must:– Continue yearly membership; and– Keep current with the 50-hour continuing education

maintenance requirement every three years.

Page 28: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Learning Objective 3

Implement the steps to become a Fellow in ACMPE

Page 29: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Fellowship

Earn the designation of Fellow in ACMPE (FACMPE) and gain:

– The highest level of distinction in the medical practice management profession

– Greater professional respect and recognition as a proven expert in the profession

– Leadership and mentoring opportunities– Requests for your unique perspective and opinions

Page 30: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Fellowship requirements

• Attain ACMPE board certification• Write a professional paper or three case studies• Meet the continuing education requirement

Page 31: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Professional paper option

• The professional paper documents the objectives and results of an investigation into a health care management topic

• Types of professional papers:– Exploratory paper– Historical paper

Page 32: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Case studies option

• Another option is to write three case studies on separate practice management situations you have experienced.

• Case studies document the problem-solving and decision-making process, including:– Background of the situation– Alternative solutions to the situation with pros and cons– Implementation of the chosen solution– Outcomes and lessons learned

Page 33: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Submission process

• Two step submission process:– Outline– Manuscript

• Outline and manuscript submissions are graded anonymously by teams of Fellows on the ACMPE Professional Paper Committee– Once your outline is approved, you can begin work on

the manuscript phase– The committee will provide valuable feedback at each

phase

Page 34: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Achievement of FACMPE status

• Upon completing the Fellowship requirements, you will:– Earn the Fellow in ACMPE (FACMPE) designation;– Receive a certificate and plaque; and– Be recognized at the Fellows Convocation at the MGMA

Annual Conference.• To maintain your status, you must:

– Continue yearly membership; and– Keep current with the 50-hour continuing education

maintenance requirement every three years.

Page 35: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Resources

• Fellowship Tool• ACMPE Certification Manual• The Body of Knowledge for Medical Practice

Management, 2nd Edition• ACMPE Forum program• Knowledge Assessment, 2nd Edition• Certification Exam Workbook• Additional tools on the website at mgma.org/acmpe

Page 36: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Additional resources

• Publications• Workshops• Mentoring• E-mail forums• Online transcript

Page 37: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

We are here for you

• Lindsay Hayes, MA ACMPE Certification Manager 877.275.6462, ext. 1305 [email protected]• Education and Certification area of www.mgma.org• Certification Help Desk

– toll-free 877.275.6462, ext. 1869• E-mail at [email protected]

Page 38: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

Call to Action

Now that you know what ACMPE is all about, how to become Certified and how to achieve Fellowship it’s time to get started! • Fill out the ACMPE application today. • Visit our website to take free assessments to help

assess your current knowledge of the field.• Formulate a plan to achieve your goal!

Page 39: Promoting your Professional Development with ACMPE Lindsay Hayes, MA ACMPE Certification Manager Oct. 8, 2013 9:45-10:45 a.m. MGMA 2013 ANNUAL CONFERENCE

mgma.org

Questions?