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2013/SOM3/HRDWG/039 Agenda Item: CBN 6

Project Completion Report on Strengthening Human Resource Management System of SMEs for

Facilitating Successful Trade and Investment in APEC

Purpose: Information Submitted by: Japan

35th Human Resources Development Working Group Meeting

Medan, Indonesia 24-26 June 2013

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June 25, 2013    Medan, Indonesia

Reiko ToyoshimaInstitute for International Studies and Training

Japan

Project Completion Report

Strengthening Human Resource Management System of SMEs

for Facilitating Successful Trade and Investment in APEC 

Outline

•Background and Concept

•Activities and Output

•Future Plan

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Project Background

•Over 90% of enterprises in APEC is SMEs

•SMEs are now faced with new opportunities andchallenges in the globalization

•The HRD-CBN project “IPR Strategies for EmergingEnterprises” identified effective HRM is a key to protectand enhance corporate intellectual assets

•HRM for attracting, developing and retaining qualityworkforce is crucial for SMEs to be successful in globalsupply chains

Key Objectives• To identify issues confronting SMEs in attracting,

motivating, developing and retaining their people

• To identify common elements and differences of goodHRM practices among APEC members

• To develop a framework and a prototype capacitybuilding program with case studies for HRM inSMEs

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Beneficiaries

• Managers of SMEs who are current and potentialplayers in the global market or partners of FDI

• HRM professionals in multinationals with SMEs intheir supply chain

• Government officials and policy-makers responsible forFDI as well as entrepreneurship development

• International/domestic SME development organizations

• Business schools and private consultants

Logic of the Project 

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APEC Value

• Diversity in culture, society, the environment and thestage of economic development

• Diversity of approaches to common issues

• Diversity of the management practices andexpectations

• Unique ideas and added value to be developed byjointly developing capacity building programs amongthe participating experts with various backgrounds

Activities Completed1. A kick-off experts’ workshop (Apr. 2012)

2. Drafting and developing management cases (Apr. to Aug. 2012)

3. Designing a pilot training program (Jul. to Aug. 2012)

4. Pilot testing the program and cases (Sept. 2012)

5. Finalizing cases, teaching notes, and synthesis paper (Oct. to Nov. 2012)

6. Publishing and disseminating case books (Dec. 2012)

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List of Experts & Casebook SectionsEconomy Name Section Title

1 JapanPhilippines

Etsu Inaba Buenaventura Canto Gloria M de Guzman

Synthesis

2 Canada Charles Gastle Datamineware Technology Inc.

3 Indonesia Putu Saroyini Piartrini Dharma Siaga

4 Indonesia Ni Putu Sri Harta Mimba Wisnu Karya Putra International

5 Japan Katsunori Nakajima Kowa Tech Co. Ltd

6 Japan Reiko Toyoshima EdokirikoHanashyo

7 Korea Jin‐Sil Kim Dong Yang Machinery Industrial Co. Ltd

8 New Zealand Antonio Díaz Andrade 2Touch

9 Chinese Taipei Jin Feng Uen Pasadena International Group

10 Thailand Somwang Boonrakcharoen Global Precision Engineering Co. Ltd

11 Viet Nam Le Duy Binh VietSoftware International Inc.

Framework Developed

Strategic Human Resource Management Framework(S-HRM)

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Framework Developed

Kick‐off WorkshopProgram Design and Case 

DevelopmentGuidelines

23‐25 April 2012Tokyo, Japan

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Workshop Participants

Seminar onStrategic Human Resource Management for SME

Winning in the Global EconomyOrganized by:

Pilot Seminar in Seoul, Korea24‐25 September 2012

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Pilot Test of Program Design and Cases

Presentation by APEC expert

Group discussion

Korean Participants & APEC experts

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Program should be replicated in other economies with other issues and challenges facing SMEs in APECThe cases should be disseminated to other potential users (business administration, business management schools, etc)Unique, value‐adding programs on HRM for SMEs could be developed by integrating the outputs of the past projects

Feedback from APEC experts

The interactive mode of delivery of the program was very effective and well‐received by the participants

Feedback from Korean Participants

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Feedback from Korean Participants

Learned lessons from different HRM approaches taken by SMEs in each economyRealized the importance of the alignment between the strategies of SMEs and their HRM practicesMore in‐depth discussion could have yielded more insightsWanted to know the solutions to the wide range of HRM challenges presented

Case Book on the Web

APEC website: http://publications.apec.org/publication‐detail.php?pub_id=1361APEC HRD Wiki: to be uploaded soon

The case book as a whole orindividual cases aredown‐loadable on the web‐siteat the following addresses

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Way Forward

Hold a Continuing Series of Capacity Building

Seminars Using the Outputs of APEC HRD‐

CBN Projects

Develop a More In‐Depth HRM Training

Program Focusing on Skills Development

We Hope to Build on this Project in the Future.Thank You for YourContinued Support!