Professional Text Messaging for Businesses

Copyright 2011, Mosio, Inc. All rights reserved.

Professional Text Messaging for Businesses

Communicating with yourworkforce in the information agerequires speed, flexibility andaccuracy, making telephoneconversations a costly andinefficient method ofcorrespondence.


Telephone Calls in the Information Age


Inefficiencies are Wasted Opportunities

Sales reps waste more than 4hours (32%) of 13.7 hours theyspend a week managing email,checking voicemail and talking onthe phone.

* Study in the Pharmaceutical Industry by research firm Best Practices LLC, 2007


Time Saved is Money Earned

“Estimated savings by using textmessaging for reminders, callsand follow-ups, plus increasedrevenue by filling saved timecould boost the bottom lineby $100,000 a year.”

* Barry Greene, President and CEO of Med Practice Informatics on SMS use in Medical Offices, 2009.


Text Messaging is Simple and Costs Less

US studies show outboundphone call costs range between$2 - $31 where an SMS textmessage exchange costspennies, delivering savings ofover 93%.

* Contact Centre Operational Review by call center research firm ContactBabel, 2007


Text Messaging is Everywhere

“57% of consumers under 35years old said they send morethan 30 text messages weekly,as do 44% of 35-44 year oldsand 14% of those 45 and older.”

Tekelec Mobile Messaging Study, 2009


What is FieldForce Mobile?

FieldForce Mobile is web-basedtext messaging softwareenabling efficient, two-waycommunication with reps,contractors and mobileworkforce.

Using it, field reps spend lesstime on the phone and moretime towards revenue-generating activities.

Easy setup with no formaltraining.

Increase visibility and minimizemistakes.

Exchange important informationwith many reps at once.

FieldForce Mobile offers immediate, significant and long-term advantages over telephone conversations.


FieldForce Mobile vs. Telephone Conversations

Rapid Deployment with Built-In EfficienciesUnlock the full value of your existing equipment, no need to buynew smart phones or develop mobile software.

Improve Visibility and DocumentationSend and receive accurate information in real-time. Preventmistakes from communication errors.

Increase Productivity and RevenueExchange clear information quickly, reduce social noise, spendless time communicating and more time closing deals.

PhoneCalls

FieldForceMobileAdvantages


What you need to get started

Needed:1. Mobile phones with SMS (Text Messaging) capabilities.2. Computers with internet access.

Not Needed:1. New hardware, smart phones, PDAs or mobile devices.2. Downloadable software or mobile application development.3. IT Department involvement (unless you want).4. Extensive training to get up and running.


How It Works: Inbound Messages

Two Way “TextChat”Field reps text in questions, orders or status updates.

To: 66746

Message:Closed Acme Inc,please sendwelcome kit andinvoice. ReserveQty: 50k of sku#453243. Will followup ASAP. :)

Typical messagetexted in by Field Rep.


How It Works: Outbound Messages

Real-Time Alerts and AnnouncementsReach your workforce quickly, wherever they are.

From: 66746

Message:Seasonal promo endsFriday 3/18. Pleasemake note of priceincreases. Reply w/questions orcomments. Thanks!

Typical announcementreceived by Field Rep.

Using FieldForce Mobile, reps are able to spend more timeand energy working with clients and producing sales.


FieldForce Maximizes Revenue Generation

Increase productivity and revenue. Improve visibility and documentation. Implement quickly with little training.

FieldForce is perfect for companies with:


Who should use it?

Nationwide Reps

Delivery Drivers

Field Representatives

Corporate Call Centers

Rep Support Departments

Sales Representatives

Field Technicians

Independent Contractors

Dispatch Centers

Field Service Agents

Mobilize your workforce communications for less than the averagehousehold cell phone bill.


Plans and Pricing

Premium$349 / month

150 Active Reps3 Keywords

Unlimited Text MessagesInbound/Outbound Sending

All plans include:* $1.99 / month for each additional Active Rep.* User Access Management - Choose Admin, Manager or Rep access for each account.* Active Rep Assurance - You are only charged if a rep sends or receives messages that month.* Helpful Customer Support - Dedicated, friendly in-house representatives in San Francisco.* 30 day money back guarantee

Plus$199 / month

Most Popular Plan

60 Active Reps1 Keyword


Standard$99 / month



Starter$49 / month




About

About MosioMosio is a mobile software company providing messaging andmobile web solutions for businesses and organizations,enabling companies of all sizes to maximize the businessvalue of their workforce communications.

FieldForce is Mosio’s web-based mobile workforce softwaresolution giving companies speed, flexibility and control of theirmobile communications using existing equipment.

FieldForce Mobile is certified on over 280 million U.S. mobile phones via the following carriers (partial list):


“The Mosio team has the right experience and industry knowledge to back it’s next generationmobile software-as-a-service. FieldForce Mobile promises to deliver the critical managementand integration solutions companies need to handle their mobile workforce communications.” Olav Strawe - CEO, Fortify Communications

Testimonials

“Mosio’s FieldForce has been great for us. It enables us to maintain regular contact with oursales associates without spending a lot of time tied up talking on the phone or returning calls.We get a lot of positive feedback from our team and our support staff is able to use thetechnology with no formal training." Tim Gross - U.S. Remodelers

“Communication is the most significant function within a sales department where process andefficiency improvements can directly and positively affect revenue. FieldForce enablescompanies to improve rep correspondence and maintain high levels of customer service in asimple yet impactful way." Ari Rosenberg - CEO, Performance Pricing (Media Sales Consultancy)


Mosio Clients


Contact

Web: www.mosio.comEmail: [email protected]: 877.572.9953

Documents

Professional Text Messaging for Businesses