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Product Strategy and You Wonjin Kim Samsung Electronics – Digital Health [email protected]

Product Strategy and You - The Target Dojo · Samsung Mobile Portfolio. It’s about knowing your customers. How will my product delight my customers? ... with Samsung Wearable EMM

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Page 1: Product Strategy and You - The Target Dojo · Samsung Mobile Portfolio. It’s about knowing your customers. How will my product delight my customers? ... with Samsung Wearable EMM

Product Strategy and YouWonjin KimSamsung Electronics – Digital [email protected]

Page 2: Product Strategy and You - The Target Dojo · Samsung Mobile Portfolio. It’s about knowing your customers. How will my product delight my customers? ... with Samsung Wearable EMM

I’m not a product professional?!But…

Page 3: Product Strategy and You - The Target Dojo · Samsung Mobile Portfolio. It’s about knowing your customers. How will my product delight my customers? ... with Samsung Wearable EMM

Wonjin’sproductDNAJourney

Developing city SeoulSmall town Texas

Analyst???

Consumer & Market Insights

Strategy & Operations

Product

Page 4: Product Strategy and You - The Target Dojo · Samsung Mobile Portfolio. It’s about knowing your customers. How will my product delight my customers? ... with Samsung Wearable EMM

Product DNA starts with you and curiosity

WHY?

What’s my company’s strengths?

Where do I want to go in my career?

What is the new market opportunity?

Page 5: Product Strategy and You - The Target Dojo · Samsung Mobile Portfolio. It’s about knowing your customers. How will my product delight my customers? ... with Samsung Wearable EMM

Galaxy Book2

Galaxy J3

Galaxy J7

Galaxy S8 active

Galaxy Note8

Galaxy Note9

Galaxy TabA

Galaxy TabS4

Galaxy S7 edgeGalaxy

S8

Galaxy S8+

Galaxy S9

Galaxy S9+

DeX PadDeX

StationDeX

DongleGear VR

Galaxy Watch

Galaxy A6

Galaxy S10e

Galaxy S10

Galaxy S10+

Samsung Mobile Portfolio

Page 6: Product Strategy and You - The Target Dojo · Samsung Mobile Portfolio. It’s about knowing your customers. How will my product delight my customers? ... with Samsung Wearable EMM
Page 7: Product Strategy and You - The Target Dojo · Samsung Mobile Portfolio. It’s about knowing your customers. How will my product delight my customers? ... with Samsung Wearable EMM
Page 8: Product Strategy and You - The Target Dojo · Samsung Mobile Portfolio. It’s about knowing your customers. How will my product delight my customers? ... with Samsung Wearable EMM

It’s about knowing your customers.

How will my product delight my customers?

Who are my customers?

What are their unmet needs? Do they know

they have unmet needs?

Page 9: Product Strategy and You - The Target Dojo · Samsung Mobile Portfolio. It’s about knowing your customers. How will my product delight my customers? ... with Samsung Wearable EMM

Public Safety Transportation Construction

Who are my customers?

Oil, Gas, Chemicals

Logistics Lone Workers

Page 10: Product Strategy and You - The Target Dojo · Samsung Mobile Portfolio. It’s about knowing your customers. How will my product delight my customers? ... with Samsung Wearable EMM

Customer Needs

Hands freedisplay and

communications

Employee location, safety, healthLeverage sensors

Standalone & manageable

with Samsung Wearable EMM or Knox Configure

Page 11: Product Strategy and You - The Target Dojo · Samsung Mobile Portfolio. It’s about knowing your customers. How will my product delight my customers? ... with Samsung Wearable EMM

Delighting Customers

Page 12: Product Strategy and You - The Target Dojo · Samsung Mobile Portfolio. It’s about knowing your customers. How will my product delight my customers? ... with Samsung Wearable EMM

We made a product! And it’s not a device.

Page 13: Product Strategy and You - The Target Dojo · Samsung Mobile Portfolio. It’s about knowing your customers. How will my product delight my customers? ... with Samsung Wearable EMM

Doesn’talways go right

Badproduct

Badmanagement

Badclients

Page 14: Product Strategy and You - The Target Dojo · Samsung Mobile Portfolio. It’s about knowing your customers. How will my product delight my customers? ... with Samsung Wearable EMM

Identify and win

internal stakeholders

MakeFriends

Buildextended

team

BuildingA team

Page 15: Product Strategy and You - The Target Dojo · Samsung Mobile Portfolio. It’s about knowing your customers. How will my product delight my customers? ... with Samsung Wearable EMM

All about the executionThis is where you'll need your team: Direct and Extended

TO NAME A FEW…Customer Sales Operations

Finance Marketing PR

Insights Legal Engineering

Friends YouCreatives

Page 16: Product Strategy and You - The Target Dojo · Samsung Mobile Portfolio. It’s about knowing your customers. How will my product delight my customers? ... with Samsung Wearable EMM

Congratulations!You are the CEO of your product & experience!