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Procurement's Vital Role in
Building a Total Talent
Management Program
TalentWave
Sabrina ClayVP, Client Solutions
Karen Sawyer SVP Client Solutions
sig.org/eval
Procurement’s Vital Role in Buildinga Total Talent Management Program
SIG 2016 Global Executive Summit
Sabrina Clay, VP Client Services
Karen Sawyer, SVP Client Solutions
1
2
About TalentWave
Largest, most experienced provider of
Independent workforce engagement solutions
Award-winning iConnect® SaaS technology platform delivers:
• Independent contractor compliance
• Agent-of-record
• Employer-of-record professional payroll services
• Vendor qualification
• Subcontracting
• Talent re-engagement
• Global and advisory services
3
Agenda
• Growth of the independent workforce
• The talent scarcity problem
• Risk, reward and the double-edge sword
• Become a “client of choice”
• What are talent communities?
• Success factors
• Q&A
Polling questions
How many of you have anoperating talent community today?
Are you considering onein the next 12 months?
Do you source talent directly?
Do you re-engage workers that have successfully performed in the past?
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U.S. contingent workforce
Temp workersHuman cloud and "gig" workersIC/Self-employed workersSOW consultants
46.1%
29.4%
18.8%
5.7%
51.0 million
Source: SIA, 2016
$493B2015 annual spend on contingent
workers in the U.S.
$160B2015 annual spend on ICs in U.S.
Nearly 35%U.S. non-employee workforce
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The new normal
(R)evolution of work(ers)
Then
Employee (role)
Paid a salary
Work 9 to 5
Work in office
Company equipment
Climb corporate ladder
Formal education
Work is life
Now
Flexible worker (projects)
Pay for performance
Work anytime, 24/7
Work anywhere
Use any device (BYOD)
Be your own boss
Skills/experience/results
Work-life balance
6
Freelancers like freelancing!
Source: Freelancing in America, 2015 Study by Freelancers Union and Upwork
39%self-employed workers completely satisfied with their jobs, versus only 28% of
workers in wage or salary positions
60%freelancers who said they started freelancing by choice
50%freelancers who say they wouldn’t stop for any amount of money
82%independent workers who are optimistic about freelancing as a career path
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Talent scarcity
Source: McKinsey Global Institute
64%companies that report having positions
they cannot fill due to talent scarcity,
particularly for highly skilled knowledge workers
Business as usual is no longer an option
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Risk, reward and thedouble-edged sword
“Engaging independent
contractors is not inherently
illegal, and legitimate
independent contractors are
an important part of our
economy.”
—David Weil, DOL’s Wage
and Hour Division Administrator
The IRS, DOL and state agencies
ramping up enforcement, stating
46% of U.S. workers are
misclassified
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You’ve attracted them, they’ve successfully performed, now what?
Top talent often walksaway after a projectwraps up…taking hard-won institutional knowledge andrelationships with them…
What about your retiring employees? Interns?Silver medalists?
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Strategic value of becoming a client of choice
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Forward-thinking organizations strive to be a “client of
choice”—attract and retain the best flexible workers
Companies often struggle—duplicate resources used
across an organization
Best consultant is a known consultant
What if you…?
…had a central repository for known resources—a place
to track their skills, experience, reviews, availability?
…knew they performed well and were a cultural fit?
Answer the question: “They can do the work here.”
…knew candidates were pre-qualified and could start
projects much faster?
…knew you could re-engage them—quickly, safely, cost
effectively?
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What is a talent community?
Web-based population of known talent
with specialized skills, who are interested in
working for you again
Who are they? Independent contractors,
consultants, freelancers, retirees, interns
and “silver medalists”
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Talent communities are not new
Different “flavors” have been
popping up for years
Why haven’t businesses
fully embraced them?
What are the considerations?
Should you be nervous? Risk?
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15
A flexible talent re-engagement solution
Technology enabled services
DISCOVERY
ENROLLMENT
CURATION
REQUISITIONMATCHING
ENGAGEMENT
OFF
BOARDING
TALENT
COMMUNITY
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Where Talent Community fitsA vital component of the enterprise total talent supply chain
I N D E P E N D E N T W O R K F O R C E A G E N C Y
MSP | Program Office | VMS
Requisition Requisition
Internally
Sourced
(Payrolling)
Independent
Contractors
(IC)
Contract
Vendors
(SOW)
TIER 0 – TALENT COMMUNITY
Staffing
Vendors
TIER 1, 2
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Put an engagement layer in place
Designate a talent agent
Continually engage your talent. Not a static database!
Integrate with your VMS and MSP
Success factors
Collaborate across Procurement, HR, Talent Acquisition
What are you trying to accomplish?
Keep it simple, start small and scale
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Why build a talent community?
Proprietary talent pool for client
Higher-quality placements
Reduced time to fill
Shorter time to productivity
Significant cost savings vs recruited/agency workers
Compliance and engagement process efficiency
Performance metrics
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Q&A
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Sabrina Clay
VP Client Services
Karen Sawyer
SVP Client Solutions
21
Evaluation How-to:
Your feedback drives
SIG Event content
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submitting your
evaluation, you are
automatically entered
into a prize drawing
Why?
Option 1: App
1. Select Schedule2. Select Schedule by Day3. Select Day4. Select Session5. Scroll to Description
6. Click on the Evaluation link
Option 2: Browser
1. Go to www.sig.org/eval2. Select Session (#18)
How?
COMPLETE &SUBMIT EVAL
Tweet: #SIGfall16
Session #18
Procurement's Vital Role in Building a Total Talent Management Program
Speakers:
www.sig.org/eval
Download the App: bit.ly/SIGfall16
Sabrina Clay
VP Client Services
Karen Sawyer
SVP Client Solutions