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Processes, Services and Professional Roles in the TECHNOLOGY BASED TRAINING

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Page 1: Processes, Services and Professional Roles in the TECHNOLOGY …setelgroup.it/wp-content/uploads/2018/05/TBT-DEVELOPMENT... · 2018. 5. 10. · Plan definition Training of Trainer

Processes, Services and

Professional Roles in the

TECHNOLOGY BASED TRAINING

Page 2: Processes, Services and Professional Roles in the TECHNOLOGY …setelgroup.it/wp-content/uploads/2018/05/TBT-DEVELOPMENT... · 2018. 5. 10. · Plan definition Training of Trainer

2 Processi, Servizi e Ruoli Professionali nel Technology Based Training

DIGITAL CONTENTS DEVELOPMENT

E-LEARNING SERVICES

ENGINEERING SOLUTIONS

MULTIDISCIPLINARY CONSULTING

SPECIALIST EDUCATION

CBT APPLICATIONS

THE SETEL AS "Problem Solver" IN THE MULTIMEDIA

INTERACTIVE TRAINING SCENARIO

Process, services and professional roles in the Technology Based Training

Page 3: Processes, Services and Professional Roles in the TECHNOLOGY …setelgroup.it/wp-content/uploads/2018/05/TBT-DEVELOPMENT... · 2018. 5. 10. · Plan definition Training of Trainer

3 Processi, Servizi e Ruoli Professionali nel Technology Based Training

GLOBAL SKILLS IN THE ANALYSIS, INSTRUCTIONAL/COMMUNICATIONS DESIGN, DEVELOPMENT AND QUALITY CONTROL OF DIGITAL TRAINING MATERIALS

(CBT, SIMULATIONS, WBT, VIDEO, E-LEARNING, ETC.) RELATIVE TO THE FOLLOWING CONTENTS:

Radar and Missile System

Command, Control and Communications

Electronic Warfare

Avionics and Air Traffic Control

Satellite Technologies

Rail Traffic Control

Train and Metro Motorman

Company and interpersonal communication

Quality System (ISO) and Safety

Training for Trainers

E-learning and “Technology Based” education

Document & Knowledge Management

Team Building

DIGITAL CONTENTS DEVELOPMENT

E-LEARNING SERVICES

ENGINEERING SOLUTIONS

MULTIDISCIPLINARY CONSULTING

SPECIALIST EDUCATION

CBT APPLICATIONS

THE SETEL AS "Problem Solver" IN THE MULTIMEDIA

INTERACTIVE TRAINING SCENARIO

Process, services and professional roles in the Technology Based Training

Page 4: Processes, Services and Professional Roles in the TECHNOLOGY …setelgroup.it/wp-content/uploads/2018/05/TBT-DEVELOPMENT... · 2018. 5. 10. · Plan definition Training of Trainer

4 Processi, Servizi e Ruoli Professionali nel Technology Based Training

ALMOST 40 HOURS OF DEVELOPED MULTIMEDIAL CONTENT S

2012 2017

DIGITAL CONTENTS DEVELOPMENT

E-LEARNING SERVICES

ENGINEERING SOLUTIONS

MULTIDISCIPLINARY CONSULTING

SPECIALIST EDUCATION

CBT APPLICATIONS

THE SETEL AS "Problem Solver" IN THE MULTIMEDIA

INTERACTIVE TRAINING SCENARIO

Process, services and professional roles in the Technology Based Training

OUR MOST RECENTLY EXPERIENCES

Page 5: Processes, Services and Professional Roles in the TECHNOLOGY …setelgroup.it/wp-content/uploads/2018/05/TBT-DEVELOPMENT... · 2018. 5. 10. · Plan definition Training of Trainer

5 Processi, Servizi e Ruoli Professionali nel Technology Based Training

CBT BROWSING TOOL SCORM COMPLIANT

For «dual» application

(Stand alone CBT & E-learning)

CBT APPLICATIONS: CONFIGURATION CONTROLLED ACCORDING TO

THE ILS STANDARDS (1388; S3000D...);

INTEGRATED WITH S1000D TECHNICAL

PUBLICATIONS PLATFORMS (TPS SCORM);

USABLE IN «MOBILE LEARNING» CONTEXTS ON

DIFFERENT DELIVERY PLATFORMS

INTEGRATED IN TRAINING SIMULATIONS

SCENARIOS (2D; 3D)

TIN-CAN ENVIRONMENT SOLUTIONS

BLENDED LEARNING

DIGITAL CONTENTS DEVELOPMENT

E-LEARNING SERVICES

ENGINEERING SOLUTIONS

MULTIDISCIPLINARY CONSULTING

SPECIALIST EDUCATION

CBT APPLICATIONS

THE SETEL AS "Problem Solver" IN THE MULTIMEDIA

INTERACTIVE TRAINING SCENARIO

Process, services and professional roles in the Technology Based Training

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6 Processi, Servizi e Ruoli Professionali nel Technology Based Training

Execution of specialist courses (4 classroom weeks) for

instructors of the IV Maintenance Unit (Italian Air Force), on

«design, development and delivery of CBT/E-Learning

training contents SCORM® compliant».

Design and execution of two educational courses on the following

arguments «Multimedia Instructional Designer» and

«Analysis and evaluation models for Learning Objects».

ANALYSTS/SYSTEMISTS OF TECHNOLOGY BASED TRAINING APPLICATION

MULTIMEDIA INSTRUCTIONAL DESIGNERS

LO SCORM COMPLIANT DEVELOPERS

EXPERIENCED ISTRUCTORS IN THE CLASSROOM USE OF INTERACTIVE MULTIMEDIA TRAINING AIDS

MANAGERS OF «TECHNOLOGY BASED TRAINING» ORGANIZATION & ACTIVITIES

PROFESSIONAL ROLES TO BE TRAINED

DIGITAL CONTENTS DEVELOPMENT

E-LEARNING SERVICES

ENGINEERING SOLUTIONS

MULTIDISCIPLINARY CONSULTING

SPECIALIST EDUCATION

CBT APPLICATIONS

THE SETEL AS "Problem Solver" IN THE MULTIMEDIA

INTERACTIVE TRAINING SCENARIO

Process, services and professional roles in the Technology Based Training

OUR MOST RECENTLY EXPERIENCES

Page 7: Processes, Services and Professional Roles in the TECHNOLOGY …setelgroup.it/wp-content/uploads/2018/05/TBT-DEVELOPMENT... · 2018. 5. 10. · Plan definition Training of Trainer

7 Processi, Servizi e Ruoli Professionali nel Technology Based Training

DIGITAL CONTENTS DEVELOPMENT

E-LEARNING SERVICES

ENGINEERING SOLUTIONS

MULTIDISCIPLINARY CONSULTING

SPECIALIST EDUCATION

CBT APPLICATIONS

THE SETEL AS "Problem Solver" IN THE MULTIMEDIA

INTERACTIVE TRAINING SCENARIO

Process, services and professional roles in the Technology Based Training

OUR MOST RECENTLY EXPERIENCES Technical & Methodological

Specification for the development

of an advanced technology

training process applicable to the

operative and maintenance

needs of the personnel of the

FREMM Combat System

(Multimission Frigates of the

Italian Navy)

Page 8: Processes, Services and Professional Roles in the TECHNOLOGY …setelgroup.it/wp-content/uploads/2018/05/TBT-DEVELOPMENT... · 2018. 5. 10. · Plan definition Training of Trainer

8 Processi, Servizi e Ruoli Professionali nel Technology Based Training

DEVELOPMENT, MANAGEMENT AND DELIVERY OF

COLLABORATIVE LEARNING SUPPORT SERVICES

(TECHNICALS AND INSTRUCTIONALS).

MONITORING AND TESTING OF THE ON-LINE TRAINING

ACTIVITIES WITH DEVELOPMENT AND DELIVERY OF

STATISTICAL AND INFORMATIVE REPORTS

(COURSEWARE ASSIGNEMENTS, STUDY TIMES,

DEVELOPED MATERIALS, TEST RESULTS, ETC.).

TRAINING SUPPORT, DEVELOPED BY MEANS BOTH

SYNCHRONOUS ANS ASYNCHRONOUS ON-LINE

ACTIVITIES (WEB TUTORING AND MENTORING).

DIGITAL CONTENTS DEVELOPMENT

E-LEARNING SERVICES

ENGINEERING SOLUTIONS

MULTIDISCIPLINARY CONSULTING

SPECIALIST EDUCATION

CBT APPLICATIONS

THE SETEL AS "Problem Solver" IN THE MULTIMEDIA

INTERACTIVE TRAINING SCENARIO

Process, services and professional roles in the Technology Based Training

Page 9: Processes, Services and Professional Roles in the TECHNOLOGY …setelgroup.it/wp-content/uploads/2018/05/TBT-DEVELOPMENT... · 2018. 5. 10. · Plan definition Training of Trainer

9 Processi, Servizi e Ruoli Professionali nel Technology Based Training

THE WORKFLOW OF A TRAINING PROCESS

ON COMPLEX SYSTEMS

CUSTOMER

SUPPLIER

Preliminary

Analysis

TRADITIONAL INSTRUCTIONAL DESIGN

PROJECT MANAGEMENT

on the whole process

End

course

Evaluation

Management &

Planning

of the training

process and

resources

FOLLOW UP & FEEDBACK FROM THE FIELD

(Training FRACAS)

Learning results

(Post course) Learning

Management

Feedback for

the improvement

process

Arrangem.

of basic

materials

General

Designing

Roles

active on the

Whole process

Info & data for the

Management - Planning

QC

QC

QC

QC

QC

T1

Detailed

Designing

Objectives

Breakdown

Structure

Training

Plan

definition

Training of

Trainer &

Instructional

designer

Training of

TBT Instruct.

Designer

TBT

Training

Process

T.S.

Course

Execution

Selection &

Education of

Resources

Developm.

of classic

training aids

LEGEND

T.S. = Technical Specification

QC = Quality Control

TBT = Technology Based Training

FRACAS = Failure Reporting Analysis and

Corrective Action System (Logistic

concept applied to the analysis of the

training effects on the working activities)

Analysis of

media, lang.

& strategies

Process, services and professional roles in the Technology Based Training

Page 10: Processes, Services and Professional Roles in the TECHNOLOGY …setelgroup.it/wp-content/uploads/2018/05/TBT-DEVELOPMENT... · 2018. 5. 10. · Plan definition Training of Trainer

10 Processi, Servizi e Ruoli Professionali nel Technology Based Training

ANALYSIS SPECIFICAT. DESIGN DEVELOPMENT MANAGEMENT DELIVERY-USERS

CUSTOMER

SUPPLIER

Project

Specification

Needs

&

Requirem.

S1000D

SCORM

SPECIALISTIC CONTENTS

DB

SCO-G

DB

SCO-S

DB

DM

Web, Military Schools, Corporate Training Center

TBT

General

Design

Design &

editing of

DM

SCO-S

Instruct.

design

Story

board

LMS

Authoring

TOOLS

Developm.

of DM in

configur.

Developm.

of SCO-S

in configur.

E-learning

services

Commun.

& Collab.

learning

CSDB

STAND ALONE CBT

SCO-G

SCO-S

DM

SERVIZI

QC

QC

QC QC

QC

INSTRUCTORS

OPERATORS

MULTILEVEL MAINTAINERS

SYSTEM MANAGERS

BLENDED DELIVERY: - Classroom; - Assisted E-learning; - On the field (OJT/work).

DM

Code

SCO

Code

Technical

Information

Selection

and choice

of SCO-G

GENERAL CONTENTS

Person.

SCO-G

(event.)

QC

AUTHORING

TOOLS

To the

CBT

stand alone

SCO-G

THE WORKFLOW OF A TECHNOLOGY BASED TRAINING PROCESS OF COMPLEX SYSTEMS

LEGEND

TBT = Technology Based Training

CBT = Computer Based Training

QC = Quality Control

SCORM = Sharable Content Object

Reference Model

SCO-S = Sharable Content Object-

Specialistic

SCO-G = Sharable Content Object –

General

DM = Data Module

Process, services and professional roles in the Technology Based Training

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11 Processi, Servizi e Ruoli Professionali nel Technology Based Training

SETEL PROFESSIONAL ROLES COOPERANTING IN THE DEVELOPMENT PROCESS

PROJECT MANAGER (Coordination and management)

INSTRUCTIONAL SYSTEM ANALYST (Needs and requirements analysis, Instructional & Technical Specification , General courseware designing)

MULTIMEDIA INSTRUCTIONAL DESIGNER (Contents research, Detailed instructional designing, Storyboarding)

2D GRAPHIC DESIGNER & DEVELOPER (Graphics ideation/creation, Animations, Technical production)

3D GRAPHIC DESIGNER & DEVELOPER (Graphics ideation/creation, Animations, Technical production)

AUDIO EDITOR & SPEAKER

COURSEWARE DEVELOPER

(Final editing of the multimedia components)

QUALITY CONTROLLER (Management and application of the Quality Control methods and techniques, courseware tests

and verifications based on customer requirements and SeTeL Quality Manual)

Process, services and professional roles in the Technology Based Training

ANALYST-PROGRAMMER

(Simulations, Special sw components, etc.)

Page 12: Processes, Services and Professional Roles in the TECHNOLOGY …setelgroup.it/wp-content/uploads/2018/05/TBT-DEVELOPMENT... · 2018. 5. 10. · Plan definition Training of Trainer

12 Processi, Servizi e Ruoli Professionali nel Technology Based Training

CBT PROJECTS DEVELOPED BY SETEL IN THE LAST FEW YEARS

FREMM

(Multimission Frigates

Multimissione)

Analysis, General Designing, Storyboarding, Development

and QC of a set of CBT coursewares on the Combat System

& Whole Warship.

2012 - 2014

LPD KALAAT BÉNI ABBÈS

(Landing Platform Dock)

Analysis, General Designing, Storyboarding, Development

and QC of a set of CBT coursewares on Operative and

Maintenance arguments of the Whole Warship.

2014 - 2015

LOCOMOTOR E464 &

ASSOCIATED FIRE

PROTECTION SYSTEM

Analysis, General Designing, Storyboarding, Development

and QC of a CBT prototype related to the General

Description of locomotor E464 & on board fire protection

systems.

2015 Process, services and professional roles in the Technology Based Training

Page 13: Processes, Services and Professional Roles in the TECHNOLOGY …setelgroup.it/wp-content/uploads/2018/05/TBT-DEVELOPMENT... · 2018. 5. 10. · Plan definition Training of Trainer

13 Processi, Servizi e Ruoli Professionali nel Technology Based Training

OPTSAT-3000

(Space & Ground Segments)

Analysis, General Designing, Storyboarding, Development

and QC of a CBT courseware related to the Ground and

Space Segments (Basic Training).

2016

SIGHTING CENTER SIRIUS –

SPADA 2 Air Defence System

2017

2017

Analysis, Design and Writing of a Technical Specification for

the development of the CBT/E-Learning SCORM

component for the training activities on Train Management,

Signalling and On Board Systems.

ERTMS

per le

FERROVIE

NORVEGESI

CBT PROJECTS DEVELOPED BY SETEL IN THE LAST FEW YEARS

Process, services and professional roles in the Technology Based Training

Analysis, General Designing, Storyboarding, Development

and QC of a CBT prototype related to the General

Description of the Sighting Center Sirius.

Page 14: Processes, Services and Professional Roles in the TECHNOLOGY …setelgroup.it/wp-content/uploads/2018/05/TBT-DEVELOPMENT... · 2018. 5. 10. · Plan definition Training of Trainer

14 Processi, Servizi e Ruoli Professionali nel Technology Based Training

THE MAIN SETEL CUSTOMERS IN THE TECHNOLOGY BASED TRAINING SCENARIO

Process, services and professional roles in the Technology Based Training

Page 15: Processes, Services and Professional Roles in the TECHNOLOGY …setelgroup.it/wp-content/uploads/2018/05/TBT-DEVELOPMENT... · 2018. 5. 10. · Plan definition Training of Trainer

15 Processi, Servizi e Ruoli Professionali nel Technology Based Training

SOME GOOD REASONS TO CHOOSE SETEL AS SUPPLIER IN THE DEVELOPMENT

OF "TECHNOLOGY BASED" TRAINING PROCESSES

Process, services and professional roles in the Technology Based Training

30 YEARS OF EXPERIENCES IN THE MULTIMEDIA TRAINING AND UP TO 40 YEARS IN THE

DEVELOPMENT OF THE TRADITIONAL TECHNICAL TRAINING

GLOBAL SKILLS IN DIFFERENT TRAINING AND EDUCATIONAL CONTEXTS (DEFENCE,

TRANSPORTATION, AEROSPACE, TELECOMMUNICATIONS, MANAGEMENT, PUBLIC

ADMINISTRATION, ETC.)

AVAILABILITY OF ALL THE NEEDED EXPERTISES AND SKILLS (METHODS, TECHNOLOGIES,

DESIGN, DEVELOPMENT, MANAGEMENT, ETC.) FOR DEVELOPING COMPLEX TRAINING

SYSTEMS

HIGH INTEGRATION CAPABILITY OF THE CBT APPLICATIONS IN THE LOGISTIC

ENGINEERING PROCESSES FOR THE SUPPORT OF THE COMPLEX SYSTEMS LIFE CYCLE

CONTINUOUSLY RESEARCH & DEVELOPMENT ACTIVITY IN THE EDUCATIONAL

TECHNOLOGIES SCENARIO

JOINTS, COOPERATIONS AND SYNERGIES WITH RESEARCH, INSTRUCTIONAL AND

ACADEMIC ORGANIZATIONS OF THE ITALIAN EDUCATIONAL SCENARIO, EG:

A TECHNOLOGY BASED TRAINING WORKFLOW ISO 9001:2015 CERTIFIED (EA34 Activity

sector)

Design, development and delivery of traditional training and Technology Based

Training on complex systems related to civilian, defence and aerospace scenarios.

Page 16: Processes, Services and Professional Roles in the TECHNOLOGY …setelgroup.it/wp-content/uploads/2018/05/TBT-DEVELOPMENT... · 2018. 5. 10. · Plan definition Training of Trainer