Purpose and ScopeThe purpose of this procedure is to define the methods employed by Booth Welshto identify, record and implement Preventive Actions to eliminate the cause of a potential non-conformity and its occurrenceQP85-03-01 Identification and Recording Of Potential Non- ConformanceThe initial stage of the process is for BW Management team to identify as a group any potential non-Conformances or business risk and record the findings on QD-85-04, The BW Preventive Action Register.The initial information to be recorded should be:Unique reference for the potential non-Conformances or business riskDate IdentifiedDivisional Director or responsible person allocated the Preventive ActionThe administration of the Preventive Action Register and records will be delegated to the company Quality Manager however each Divisional Director or responsible person is responsible for ensuring that their Preventive Action is fully investigated and documents updated on a regular basis.The Divisional director is responsible for reporting the progress/ status of outstanding actions at the quarterly Management meeting. Any new Preventive Actions identified during the quarter will be added to QD85-04 and progressed as per above.At the BW Annual Quality Management Meeting the status of QD85-04 will be to reviewed to determine if the identified actions / risk are:To have responsibilities transferred to another Director or responsible personAction removed or closed as no-longer applicable due to resources to implement are not economical when reviewed against the business benefits/ risksModified following root cause investigations to best meet the business risk.Investigation and AnalysisThe relevant Divisional Director or responsible persons responsibilities areTo Identify the resources to undertake the investigation and the process to determine the root cause for the Potential non-ConformanceTo ensure the documenting and recording of the Investigation using QD85-03, Preventive action Report, andQD85 XX The Preventive action registerThe reporting to the Management Quarterly meeting the proposed corrective action and resources required to ImplementIf the Preventive Action is not effective and results in a Non-Conformance or Non-conforming product The Director will ensue a new investigation is undertaken and progressed as either QP83-01 Control of Non-Conforming Product or QP85-2 Corrective Actions & customer ComplaintsWhere appropriate for issues of significance the Divisional Director or senior nominee should also liaise with the customer to ensure the outcome of any investigation has been communicated and resolved to satisfaction.Review & Close OutThe Divisional Director will liaise with the Quality Manager to ensure all documents / correspondence (e-mails) with details of the actions taken (corrective or preventive) are retained as evidence for review and close out of the Preventive Action. Copies of this correspondence should be saved in the Quality Management System in a folder called Preventive ActionsThe Preventive action will not be regarded as closed out until all evidence has been recorded and the item updated on thePreventive Action Register as per the following:PAR resolved date;month / yearComments/ Action status-Closed or Action Implemented.

Revision History

VersionDescription of ChangeAuthorDate

1.0Upgrade to ISO9001:2000 guidelinesMO27 Jan 2003

4.1Flowchart update to cross ref to QD82-01 & QD83-01JF28 July 2008

12.0File revision review only (no edits)JF29 Feb 2012

13.03 year review with New processPR18 March 2013