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M A R G A R E T W I L B E R , R N , B S NS H A R O N M O O R E A N P - B C , W O C N
B R I A N L E H M A NO C T O B E R 1 7 , 2 0 1 7
Pressure Injury Quality Improvement Strategies
Pressure Injury Quality Improvement Strategies
• Catholic Health LIFE opened November 1, 2009
• Occurrence reporting-falls
• Falls Performance Improvement Team
• 2010 fall rate 19.51%
• 2016 fall rate 12.34%
Pressure Injury
• With increasing enrollment there were increased
reported pressure injuries
• Factors driving LIFE to address this trend:
1. Changes to Level II reporting in 2013, 2014 & 2015
Level II Pressure Injuries
• LIFE Level II reports
2012 & 2014 CMS Survey Findings
2. CMS audits resulted in findings for SDY04-Participant
Assessment, which also drove the standardization of surveillance
and assessment
• CMS found that the Home Health Assessments were
completed by the clinic nurse. CMS required the Home
Health RN Assessment in the home after enrollment
including a skin check
• The corrective action plan included one assessment to be
completed by the community RN in the home and the
second assessment to be completed by the Center RN
• This is in addition to the RN assessment completed at
enrollment
Wound Performance Improvement Team
In 2014 a Wound Performance Improvement Team was created
GOALS:• Critically analyze the wound process and wound outcomes
• Review and analyze the rate of SNF vs. Community pressure injuries for 2012 and 2013 to develop a reduction rate for 2014
• Nurse Practitioner to become wound certified
• Develop a process to identify participants at risk upon admission, when there is a decrease in mobility and upon discharge from a hospital or SNF
• Develop interventions to address risk
Wound Performance Improvement Team
Early Efforts
• Weekly Wound meeting
• Revise Skin Assessment & Pressure Injury Prevention
Policy & Procedure
• 2013 audit determined that the Braden Tool did not
predict risk, for those participants that developed a
pressure injury
Wound Performance Improvement Team
Systems and Process
The team:• Developed a standardized nursing wound progress note
• Developed standards of wound measurement
• Developed a consent form for wound photography
• Revised the P & P:o All participants have a full RN assessment to include completion of the
Braden Scale and PIPT at enrollment, 6 & 12 months or with a significant change in condition
o Follow up home visits include a full skin examination, education, ensuring a treatment plan is in place including appropriate DME
o Once the participant has reached a 6 month reassessment without a reoccurrence, the plan can be re-evaluated in concurrence with the PCP staff
These assessments enable the IDT to prioritize appropriately and aggressively care plan pressure injury risk and pressure injury relieving interventions
Wound Performance Improvement Team
Reintroduce Braden
• Risk assessment-validated risk assessment
tool
• Braden tool reintroduced with education
and guidance from the LIFE WOCN NP
• Developed frequency of assessments based
upon Braden score:o A score of 16 or greater-follow up visit every 6 months
o Score of 15 or 14-every 3 months
o Score of 13 or less and/or history of previous pressure injury-every month
Pressure Injury Prevention Tool
The Team
developed a
Pressure Injury
Prevention Tool
for risk
assessment and
recommendations
for pressure
relief.
Policy and Procedure Algorithm
Wound Certification
• Sharon Moore ANP-BC became wound certified, providing education
and leadership
o Educated staff RN’s on pressure injury risk, staging, treatments,
interventions, and education for the participants/caregivers
o Educated and recognized the HHA’s as the front line prevention staff
o Coordinated DME vendors to in-service staff on pressure relieving
devices to include mattresses, wheel chair cushions, Broda chairs
o Urinary/bowel incontinence products, moisture wicking mattress
pads
o Educated surgeons, wound specialists and infectious disease
providers on the PACE model of care
o NP, RN’s and social work often attend appointments
Continuum of Care Process Improvements
• LIFE RN completes a weekly visit to the SNF to
assess the participant’s pressure injury and to
complete a case communication
• Pressure Injury Prevention Tool
• Utilized for SNF nursing case communications
• Faxed to the hospital for all LIFE admissions
• LIFE supplies DME to the SNF
Continuum of Care Challenges
• SNF challenges:
• Culture of resistance from the SNF staff
• Nursing staff unavailable to participate in case communications
• Agency staff
• Unavailability of the medical record
• LIFE has:
• Gained access to the Catholic Health SNF EMR
• Developed some trust
• LIFE RN’s have developed some good working relationships in
the SNF
• The SNF’s have become educated about the LIFE program over the
years
Process Improvements
• Staging and documentation inconsistencies-LIFE & SNF
• LIFE WOCN NP confirms the staging for any reported
Stage III, IV or unstageable pressure injury-Level II
• Upon discharge from the hospital, SAR or a respite stay
longer than 3 days, the participant is brought directly to
the clinic for assessment and a complete skin check is
performed
• Allows clinical staff to address any skin issues that may
not have been known during the hospital, subacute or
respite stay
Database Development
• Weekly Wound Meeting-Excel spreadsheet
utilized to track the progress of all open wounds
• Access database was developed in 2014
• Track all wounds across the continuum of
care
• By 2015 LIFE was outgrowing Access
• Additional reporting couldn’t be supported
Database Development
• 2015 LIFE began discussions with Emergencetek Group
• Points for discussion included:
• Capital Expenditure and Cost Approval
• Hosting Solutions
• Licenses for Third Party Components
• Security – Access Rights to Software
• IT Liaison to facilitate access to vendor for development
Database Development
• Much work was undertaken to create the new database:o Creating standard wound types
o Creating standard anatomical structures & direction
o Creating standard treatments
o Creating standard interventions
• All wounds were mapped from the Access database into
the new database
• LIFE QA staff manually reviewed, verified and edited
any insufficient mapping of 2015 and 2016 wounds into
the database
Outcomes
• 2016 Quarter 4-the weekly wound report
was operational
• This enabled the ability to determine
pressure injury rates for 2015 and 2016!!!
• Data driven processes
Pressure Injuries
Results:
• In 2015 pressure injury acquisition rate among community participants was 2.89%; in 2016, 2.12%.
• In the SNFs the 2015 rate was 5.34%; compared to 3.21% in 2016.
• The 2015 hospital rate was 0%; 2.22% in 2016.
• There was no significant difference (P>.05) among care site comparisons but the total reduction from 3.41% in 2015 to 2.45% in 2016 was statistically significant (P <.05).
• The prevalence of pressure injury present at enrollment increased from 0.17% in 2015 to 0.38% in 2016 was statistically significant (P<.05).
0%
1%
2%
3%
4%
5%
6%
2015 2016
LIFE Yearly Acquired Pressure Injury Rate(Includes all locations)
Community SNF Hospital Total
Weekly Wound Report
Metrics Report
Pressure Injury Graphs July 2016-July 2017
Add Wound
Add Status
Add Intervention
Add Treatment
Next Steps
Determine if 2017 Wound Performance Improvement Team
Goals have been met:
• Decrease the rate of newly developed pressure injuries by 25%.
• Prevent Stage II pressure injuries from progressing to Stage III,
IV or Unstageable.
• Review and consider implementing Pressure Ulcer Scale for
Healing (PUSH) tool
• Develop Care Plan problem that encompasses all skin
interventions
The Braden Score and Tissue Type have been added to the
database for future reporting and implementation of the PUSH
tool.