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MARGARET WILBER, RN, BSN SHARON MOORE ANP-BC, WOCN BRIAN LEHMAN OCTOBER 17, 2017 Pressure Injury Quality Improvement Strategies

Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

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Page 1: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

M A R G A R E T W I L B E R , R N , B S NS H A R O N M O O R E A N P - B C , W O C N

B R I A N L E H M A NO C T O B E R 1 7 , 2 0 1 7

Pressure Injury Quality Improvement Strategies

Page 2: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Pressure Injury Quality Improvement Strategies

• Catholic Health LIFE opened November 1, 2009

• Occurrence reporting-falls

• Falls Performance Improvement Team

• 2010 fall rate 19.51%

• 2016 fall rate 12.34%

Page 3: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Pressure Injury

• With increasing enrollment there were increased

reported pressure injuries

• Factors driving LIFE to address this trend:

1. Changes to Level II reporting in 2013, 2014 & 2015

Level II Pressure Injuries

• LIFE Level II reports

Page 4: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

2012 & 2014 CMS Survey Findings

2. CMS audits resulted in findings for SDY04-Participant

Assessment, which also drove the standardization of surveillance

and assessment

• CMS found that the Home Health Assessments were

completed by the clinic nurse. CMS required the Home

Health RN Assessment in the home after enrollment

including a skin check

• The corrective action plan included one assessment to be

completed by the community RN in the home and the

second assessment to be completed by the Center RN

• This is in addition to the RN assessment completed at

enrollment

Page 5: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Wound Performance Improvement Team

In 2014 a Wound Performance Improvement Team was created

GOALS:• Critically analyze the wound process and wound outcomes

• Review and analyze the rate of SNF vs. Community pressure injuries for 2012 and 2013 to develop a reduction rate for 2014

• Nurse Practitioner to become wound certified

• Develop a process to identify participants at risk upon admission, when there is a decrease in mobility and upon discharge from a hospital or SNF

• Develop interventions to address risk

Page 6: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Wound Performance Improvement Team

Early Efforts

• Weekly Wound meeting

• Revise Skin Assessment & Pressure Injury Prevention

Policy & Procedure

• 2013 audit determined that the Braden Tool did not

predict risk, for those participants that developed a

pressure injury

Page 7: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Wound Performance Improvement Team

Systems and Process

The team:• Developed a standardized nursing wound progress note

• Developed standards of wound measurement

• Developed a consent form for wound photography

• Revised the P & P:o All participants have a full RN assessment to include completion of the

Braden Scale and PIPT at enrollment, 6 & 12 months or with a significant change in condition

o Follow up home visits include a full skin examination, education, ensuring a treatment plan is in place including appropriate DME

o Once the participant has reached a 6 month reassessment without a reoccurrence, the plan can be re-evaluated in concurrence with the PCP staff

These assessments enable the IDT to prioritize appropriately and aggressively care plan pressure injury risk and pressure injury relieving interventions

Page 8: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Wound Performance Improvement Team

Reintroduce Braden

• Risk assessment-validated risk assessment

tool

• Braden tool reintroduced with education

and guidance from the LIFE WOCN NP

• Developed frequency of assessments based

upon Braden score:o A score of 16 or greater-follow up visit every 6 months

o Score of 15 or 14-every 3 months

o Score of 13 or less and/or history of previous pressure injury-every month

Page 9: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Pressure Injury Prevention Tool

The Team

developed a

Pressure Injury

Prevention Tool

for risk

assessment and

recommendations

for pressure

relief.

Page 10: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Policy and Procedure Algorithm

Page 11: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Wound Certification

• Sharon Moore ANP-BC became wound certified, providing education

and leadership

o Educated staff RN’s on pressure injury risk, staging, treatments,

interventions, and education for the participants/caregivers

o Educated and recognized the HHA’s as the front line prevention staff

o Coordinated DME vendors to in-service staff on pressure relieving

devices to include mattresses, wheel chair cushions, Broda chairs

o Urinary/bowel incontinence products, moisture wicking mattress

pads

o Educated surgeons, wound specialists and infectious disease

providers on the PACE model of care

o NP, RN’s and social work often attend appointments

Page 12: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Continuum of Care Process Improvements

• LIFE RN completes a weekly visit to the SNF to

assess the participant’s pressure injury and to

complete a case communication

• Pressure Injury Prevention Tool

• Utilized for SNF nursing case communications

• Faxed to the hospital for all LIFE admissions

• LIFE supplies DME to the SNF

Page 13: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Continuum of Care Challenges

• SNF challenges:

• Culture of resistance from the SNF staff

• Nursing staff unavailable to participate in case communications

• Agency staff

• Unavailability of the medical record

• LIFE has:

• Gained access to the Catholic Health SNF EMR

• Developed some trust

• LIFE RN’s have developed some good working relationships in

the SNF

• The SNF’s have become educated about the LIFE program over the

years

Page 14: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Process Improvements

• Staging and documentation inconsistencies-LIFE & SNF

• LIFE WOCN NP confirms the staging for any reported

Stage III, IV or unstageable pressure injury-Level II

• Upon discharge from the hospital, SAR or a respite stay

longer than 3 days, the participant is brought directly to

the clinic for assessment and a complete skin check is

performed

• Allows clinical staff to address any skin issues that may

not have been known during the hospital, subacute or

respite stay

Page 15: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Database Development

• Weekly Wound Meeting-Excel spreadsheet

utilized to track the progress of all open wounds

• Access database was developed in 2014

• Track all wounds across the continuum of

care

• By 2015 LIFE was outgrowing Access

• Additional reporting couldn’t be supported

Page 16: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Database Development

• 2015 LIFE began discussions with Emergencetek Group

• Points for discussion included:

• Capital Expenditure and Cost Approval

• Hosting Solutions

• Licenses for Third Party Components

• Security – Access Rights to Software

• IT Liaison to facilitate access to vendor for development

Page 17: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Database Development

• Much work was undertaken to create the new database:o Creating standard wound types

o Creating standard anatomical structures & direction

o Creating standard treatments

o Creating standard interventions

• All wounds were mapped from the Access database into

the new database

• LIFE QA staff manually reviewed, verified and edited

any insufficient mapping of 2015 and 2016 wounds into

the database

Page 18: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Outcomes

• 2016 Quarter 4-the weekly wound report

was operational

• This enabled the ability to determine

pressure injury rates for 2015 and 2016!!!

• Data driven processes

Page 19: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Pressure Injuries

Results:

• In 2015 pressure injury acquisition rate among community participants was 2.89%; in 2016, 2.12%.

• In the SNFs the 2015 rate was 5.34%; compared to 3.21% in 2016.

• The 2015 hospital rate was 0%; 2.22% in 2016.

• There was no significant difference (P>.05) among care site comparisons but the total reduction from 3.41% in 2015 to 2.45% in 2016 was statistically significant (P <.05).

• The prevalence of pressure injury present at enrollment increased from 0.17% in 2015 to 0.38% in 2016 was statistically significant (P<.05).

0%

1%

2%

3%

4%

5%

6%

2015 2016

LIFE Yearly Acquired Pressure Injury Rate(Includes all locations)

Community SNF Hospital Total

Page 20: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Weekly Wound Report

Page 21: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Metrics Report

Page 22: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Pressure Injury Graphs July 2016-July 2017

Page 23: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Add Wound

Page 24: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Add Status

Page 25: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Add Intervention

Page 26: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Add Treatment

Page 27: Pressure Injury Quality Improvement Strategies...Pressure Injury • With increasing enrollment there were increased reported pressure injuries • Factors driving LIFE to address

Next Steps

Determine if 2017 Wound Performance Improvement Team

Goals have been met:

• Decrease the rate of newly developed pressure injuries by 25%.

• Prevent Stage II pressure injuries from progressing to Stage III,

IV or Unstageable.

• Review and consider implementing Pressure Ulcer Scale for

Healing (PUSH) tool

• Develop Care Plan problem that encompasses all skin

interventions

The Braden Score and Tissue Type have been added to the

database for future reporting and implementation of the PUSH

tool.