Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 An Introduction to Transport Applications SmartCard Networking Forum November

Presented by Paul RogersNovember 2005 © Wayfarer Transit Systems Limited 2005

An Introduction to Transport Applications

SmartCard Networking ForumNovember 2005

An Introduction to Transport Applications

SmartCard Networking ForumNovember 2005


Introduction to Transport Applications

Who are WTS?Setting the sceneBackground – evolution/beginningCase Studies – A whirlwind tourConclusions/observations


Who Am I?

Paul RogersWayfarer Sales ManagerRelevant Project Involvement:

Sewta Cheshire Scotland Yorkshire ITSO

Paul RogersWayfarer Sales ManagerRelevant Project Involvement:

Sewta Cheshire Scotland Yorkshire ITSO


Integrated fare collection systems provider

Smart cards - +40 schemes worldwide

Wide range of solutions

Scaleable/flexible products

In-house Technical Design and Manufacturing

Dedicated Project Teams operating under BS standards

Integrated fare collection systems provider

Smart cards - +40 schemes worldwide

Wide range of solutions

Scaleable/flexible products

In-house Technical Design and Manufacturing

Dedicated Project Teams operating under BS standards

What does Wayfarer do?


Formed in 1975

Head Office in Poole, Dorset

Service Centres throughout UK and International

Circa 220 Employees

Accreditation with Professional Bodies


Electronic Ticketing Smart Card Technology Card bureau services Taximeters GPS/Wireless LAN Software Training Maintenance & Service Technical Support

Wayfarer Products & Services


30 Years History 30 Years History

1975

1980

1985

1990

1995

2000

2005

1975: Microsystem

Design Ltd was founded as an

Electronic Design Consultancy

1979: MDL launch first Taximeter in

UK

1982: MDL launch first ETM – Way 1

1983: MDL launch Way 2 ETM with Ballistic Printer

1986: MDLlaunch first MCVSystem inUK

1988: MDL launch Way 3 ETM

1988: MDL acquired by Meggitt Plc

1990: MDL changes name to Wayfarer Transit

Systems Ltd

1994: WTS install first ever Smart

Contactless ETM – Merseyside UK

1991: WTS install first ever Smart Contact ETM –

Yellow Buses NZ

1996: WTS open US offices

1998: WTS win London Prestige Contract for8,000 TG150ETMs –Largest inWorld

2000: WTS launch TGX150 ETM with Thermal Printer

2001: WTS win £4.5M Translink contract for a multi-modal ticketing system

2002: WTS underwentMBO

2003: WTS win £5M TransPerth TOTO System

2005: WTS win £9M Melbourne contract for a multi-modal ticketing system

2005: WTS acquire Lucas Tronic and launch TaxSIM

2003: WTS win £5M Dublin Bus contract for ticketing system

Red = Smart System


Background – Contact Cards

First SMART card scheme in 1991 Auckland - New Zealand – 700 Buses

Mondex 1995 too slow 7 seconds per transaction

Dutch Strippen Cart – 1998 – 1.5 seconds

Contact cards generally not acceptable – adverse bus environment - understand your customer


Contactless SMART Cards

1995 card testing pilots SMART cards are proven technology

Millions of transactions to store data warehouse sharing between organisations

What card?What product?What for?


Smart Travel Benefits

Faster boarding times

Reduction in fare evasion and fraud

Accurate reporting and visibility of usage

Encourage patronage through innovation

Card control and management

Improved customer experience

Accountability


Smart Cards in Transport

Scheme size and complexityProduct typesRoutes and services includedThe number of operatorsThe formatting of cardsThe issuing methodologyThe management of systemsThe data storage Personalised or non-personalised The Data Protection Act

Case studies and background reading

!!and all this before you get to multi applications!!


SMART Travel Products

Multi JourneyMulti Journey ConcessionaryConcessionary

Stored ValueStored Value

Period PassPeriod Pass

Special Cards

Special Cards

Multi Function

Multi Function

Zonal PassZonal Pass

Scholar TravelScholar Travel





Special Cards

Special Cards

Multi Function

Multi Function






Multi JourneyMulti Journey




ConcessionaryConcessionary










Special Cards

Special Cards

Multi Function

Multi Function





Smart Card Production Processes

Quick, simple & seamless

Card Creation

Full access, visibility &

control of all cards issued

Card Control

Simple back office application

Reporting


Over 25 smart card schemes in UK alone

Lothian - Edinburgh

Cheshire

Nottinghamshire

Wayfarer’s UK Smart Card Projects


ITSO Creates the opportunity for

interoperability between schemes

Provides a standard smart card format

Enables operation using different card media and product types within the standard


Wayfarer & ITSO

ITSO Board Member

Dedicated Engineering Team

Comprehensive Development plan

Conditional Certification Plan

Full Certification Plan

Projects across UK


NoWcard

Blazefield Trial First ever live on-bus ITSO trial

Conversion of Legacy Cards ‘on the fly’

Includes multi-application card products

22 Council districts 22 different databases

and 22 different approaches to IT networks

250,000 Concessionary travellers

6 concessionary card types

1,700 buses, 8 major and 54 smaller bus operators different configurations


System Overview


Cheshire County Council

Award winning commercial SMART card travel scheme Pass and Stored Value

Interoperable with ticket machines from multiple suppliers

Currently migrating to an ITSO platform


Other Potential ITSO Schemes

ScotlandYorkshireNottinghamWalesSouthamptonAmong others


The EYMS Group

Contract awarded June 2001

370 SmartTGX150 ETM on day one - now +550

On-bus package including: Wireless LAN GPS Smart Card readers

12 depot sites

Wayfarer SQL based centralized back office software suite including: Merit, SmarTrack, GPS Manager


Translink Northern Ireland

Contract June 2001

Bus and Rail integration

1570 Smart TGX150 DCU with GPS

270 Hand-Held Units

150 Mini Ticket Vending Machines

150 Agency POS Units

130,000 Smart Card users on Day One


Translink SMART Card types

“Marketing heaven”

Senior Citizen's Concessionary cardBlindStudentsYoung PeopleJobseekers/Gateway – reduced ratesHalf fare Pass – at certain time/routesCommuter – Annual pass – 15% discountLottery – selected used cards win £100 prizes!


Lothian Regional Transport - Edinburgh

2001 - upgrade 550 buses – add on reader50,000 cards in circulation300,000 transactions per weekMoving to City Card – Library/Leisure IDKiosk recharge points accessibility – 17% w/o bank

accounts


TransPerth TOTO – TAG-ON TAG-OFF

Multi-operator Integrated Bus, Rail, Ferry

+900 buses and 48 two car trains

On street vending

Agency POS integration (modem & Ethernet)

Wayfarer SPICE - smart card production

Wayfarer MIS – card transaction tracking

Maintenance & Support


Sureline

Weymouth11 VehiclesSmartRider Discount tickets1,000 regular passengersBus Industry Awards – Innovation - Runner Up


The Accord scheme - a revolutionary way by which services are provided by Aberdeen City Council


Aberdeen AccordMore than one membership or service on a single card:

Travel Concession Library MembershipAccess to LeisureSports PassesCashless catering and vending in all Aberdeen City Secondary SchoolsFree School Meal entitlementYoung Scot MembershipEquip First and Stagecoach with Smart card readers

Record passes onlyStored value laterSegregate data in back office software


Observations & Conclusion

Transport Contactless is the solution!

System implementation keep it simple, expand step-by-step? Rural & City applications?

Technology – always moving on Bar codes NFC

Know your stakeholders Operators Users Local Authorities

Who owns the scheme?


Observations & Conclusion

Accessibility for recharging/ top ups On Bus or Off Bus? Agency?

Initial peak of card issue Bureau ? Card re-issue?

FACT - Travel schemes are complex IT systems What is the impact for Multi Apps? Control, ownership, b/o integration? Project Management


Summary – Final Thought

Transport smart card applications are flexible and scaleable Establish your objectives early on Get informed Consult stakeholders Consult suppliers


Wayfarer Transit Systems

World Leaders in TransportFare Collection Systems

www.wayfarer.co.uk

Documents

Presented by Paul Rogers November 2005 © Wayfarer Transit Systems Limited 2005 An Introduction to Transport Applications SmartCard Networking Forum November