Presentation to Social Services and Housing Overview & Scrutiny

Committee

26th August 2008

Wellbeing Directorate

Structure

Abigail HarrisCorporate Director

Susan CooperHead of

Adult Social CareBusiness Innovation

Mark ShephardHead of

Healthy Living

Our Vision

“Promoting independence, wellbeing and choice that will support individuals in achieving their full potential in healthier and vibrant communities”

Adult Social Care Services

Assessment Care Management Services – Disability

Assessment Care Management Services – Older People

Support at Home

Support in the Community

Healthy Living Services

Sport and Physical Activity

Libraries

Arts

Community Learning

Business and Innovation

Performance management

Evidence-based practice

Governance

Researching new ways of working

Benchmarking with others

Strategic Challenges

Modernising, remodelling and rebalancing services, e.g. residential care

Need robust engagement with service users, Members and corporate colleagues to make changes

Some very poor buildings, e.g. Maesteg Town Hall, Berwyn Centre

High sickness figures in some services

Integrating services within the new Directorate to focus on Wellbeing

Building on our good working relationship with partners, particularly the NHS, to deliver more integrated services

Service Delivery Challenges

Sport and Recreation Review and Strategy3 year Library PlanArea Adult and Community Learning PlanBuilding InvestmentEfficiencies AgendaNHS ReformThe separation of Children’s and Adult Social CareDirect Payments

We must ensure that ..

Sufficient capacity and attention is given to strategic development of servicesOperational activities are well managed, particularly given the large numbers of staff and volume of services commissioned from othersStrong links with Children’s Services are maintainedThere is sufficient capacity to develop and implement strategies and complete reviewsService development can continue in parallel with the need to deliver savings through efficienciesWe respond to national initiativesSufficient resources are available to ensure that facilities are safe and attractive to customers

Improvements for our Customers

Access to an effective range of local servicesIncreased independence and support to live at homeGreater support for carersA reduction in the consequences of poor healthIncreased focus on Health, Social Care and Wellbeing throughout the County BoroughMore opportunities for participation in physical activity for children and adultsIncreased levels of basic skills provision

Improvements for our Customers

Increased opportunities for participation in creative activities by more disadvantaged people

More effective partnerships with Health and other agencies that increase choice

Provision of integrated services that lead to more healthy, sustainable lifestyles

Improved customer satisfaction