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Soft Skills
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7/16/2019 Presentation Skills (1)
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Part one: Introduction to presentation skills.
Part Two: Planning a presentation.
Part three: Delivering a presentation.
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Before you start..
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Are You Ready For This Situation..?
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Lets watch this video
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Course Content7
A Presentation
TheAudience
The
Presenter
TheMaterials
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Presenting is a Skill
developed through experience
and training.
Great speakers arent born, they
are trained.
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First : the Material9
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10
A presentation is a reflection of you and
your work. You want to make the best
possible impression in the short amount of
time given to you.
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11
Audience Centered
Accomplishes Objective
Conducted Within Time Frame
Fun For Audience
Fun For You
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12
Three Main Purposes
to inform
to educate
to entertain
to inspire to convince
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Persuasive
Informative
Instructional Problem Solving
Decision Making
Reporting
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1."I'll be boring.
3. "People will see how nervous I am."
2. "People will laugh at me."
4. "I'll forget my next point."
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15
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Are You in Real Life.???
Dont Focus on NegativesYou will Lose your creativity
Nervousness will surface
Narrow your focus On effective presentation
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So.. Laugh With them
Then They Are not laughing at youTheyre laughing with you
They will love you for it
Laugh will get you energized
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They wont know,
Dont call attention to your nervousness.
Just go on with your speech
To Control Nerve
1. Prepare well and know the material
2. Rehearse speech with someone
3. Mental Encouragement
4. Take A deep Breath
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Everyone suffers from nerves..
Presenting is considered as the worst
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Solution:
Logical flow of points
Take a breath and think Refer to your notes
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24
Determine Purpose
Assess Your AudiencePlan the Space
What Day and Time?
Organization
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Planning Your Presentation
1. Determine Purpose
2. Assess Your Audience
Success depends on your ability to reach your
audience.
Size
Demographics Knowledge Level
Motivation
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Planning A Presentation
3. Plan Space
Number of Seats
Seating Arrangement
Audio/Visual Equipment
Distracters
4. What Day and Time? Any Day!
Morning
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More Planning
5. Organization
Determine Main Points (2-5)
Prepare Outline Evidence
Transitions
Practice
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Preparation
Think of and prepare your visuals
Good visuals are clear, visible, andsimple
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There are many types of visual aids that can benefit your
presentation, such as:
Objects and models
Photographs
Tables Diagrams
Charts like flowcharts and
organizational charts.
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Types of visual aids
Preparation
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PurposePeople
PointPlace
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Get All The Details
The details that you should get will generally fall into
four categories, Which you can remember as The Four
Ps:
Purpose: (Why you doing this Presentation?)
People: ( To whom are you delivering it?)
Point: (What do you want to happen as a result?)
Place: (Where are you doing the presentation?)
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Lets watch this video
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Questions
8/4/2011
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The classic advice for presenters & writers is the
three tell rule:
Tell them what youre going to tell them.
Tell them what you want to tell them.
Then tell them what you toldthem.
As long as human nature stays the same, that
advice just makes good sense.
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Outline Format
Conclusion
Outl ine Format
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Organizing Your Presentation
The Outline of the Presentation:
Topical Chronological
Problem/Solution
Cause/Effect
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n
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The PowerPoint presentation
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ThePo
werPoin
tpresen
tation
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Options
Photos
Drawings
Animations
Video/Audio
Words (butjust a few!)
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When talking about Egypt, it would be better to
display one of the monuments that Egypt is
most known for.
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Visual Aids
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The Four BEs
There are 4 main things that we should consider
while doing a PowerPoint presentation:
1. Be Big2. Be Simple
3. Be Clear
4. Be Progressive
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First
Be Big43
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Text Size
This is Arial 12
This is Arial 18
This is Arial 24
This is Arial 32 This is Arial 36
This is Arial 44
44
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Text Size
This is Arial 12
This is Arial 18
This is Arial 24
This is Arial 32 This is Arial 36
This is Arial 44
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Too Small
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Be Visible
Titles should be 38-44 pt. font size
Text should be 28 pt font size at least
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44 pt. 40 pt. 36
pt. 24 pt. 18 pt.14 pt.
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Make It Big (How to Estimate)47
Look at it from 2 metres away
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Second
Be Simple
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Too detailed !
BE Simple (Text)
Instructional Technology:
A complex integrated process involving people,
procedures, ideas, devices, and organization,
for analyzing problems and devising,implementing, evaluating, and managing
solutions to those problems in situations in which
learning is purposive and controlled
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A process
involving people, procedures & tools
for solutions
to problems in learning
Much Simpler
BE Simple (Text)
Instructional Technology:
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Christchurch Dunedin Wellington
January 11,532,234 14,123,654 3,034,564
February 1,078,456 12,345,567 16,128,234
March 17,234,778 6,567,123 16,034,786
April 16,098,897 10,870,954 7,940,096
May 8,036,897 10,345,394 14,856,456
June 16,184,345 678,095 4,123,656
July 8,890,345 15,347,934 18,885,786
August 8,674,234 18,107,110 17,230,095
September 4,032,045 18,923,239 9,950,498
October 2,608,096 9,945,890 5,596,096
November 5,864,034 478,023 6,678,125
December 12,234,123 9,532,111 3,045,654
Too detailed !
Falling Leaves Observed
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In 106 Christchurch Dunedin Wellington
January 11 14 3
February 1 12 16
March 17 6 16
April 16 10 7
May 8 10 14
June 16 0 4
July 8 15 18
August 8 18 17
September 4 18 9
October 2 9 5
November 5 0 6
December 12 9 3
Much Simpler
Falling Leaves in Millions
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0
5
1015
20
25
30
35
40
45
50
January February March April May June July August September October November December
Wellington
Dunedin
ChristchurchToo detailed !
Falling Leaves
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0
10
20
30
40
January March May July September November
Wellington
Christchurch
Much Simpler
Falling Leaves
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BE Simple
Too many colors TooMany Fonts and Styles
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Avoid:
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Fonts arelike colors, usesparingly
Be consistent from slide to slide
Dont overdo the use of italics, bolding andshadows
DO NOT USE ALL CAPS
Normal Capitalization Is Easier To Read
BE Simple
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BE Simple (Picture)
Art work may distract your audience
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Avoid inappropriate art
The Titanics collision with an
iceberg was a tragedy.
A cutesy drawing is
inappropriate.
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BE Simple (Transition)
This transition is annoying, not enhancing
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"Appear" and "Disappear" are better
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Third
Be Clear60
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Colors Keep them simple and consistent
Use no more than five colors for charts or graphs
Use no more than two colors for text Use colors with high contrast
Be careful with red because the eye will naturally go
there first
BE Clear
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BE Clear (Capitalisation)
ALL CAPITAL LETTERS ARE DIFFICULT TO READ
Upper and lower case letters are easier
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Embortant 2 bi wethout erorz or typos louks fery unprovesionall
beople mai not take you seriously.
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Make the Colours Clear
Use contrasting colours
Light on dark vs. dark on light
Use complementary colours
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Light on dark vs. dark on light65
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But NOT light on light or dark on dark66
id l d b k d
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Avoid loud backgrounds67
M k I Cl (Si )
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Make It Clear (Size)
Size implies importance
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M k I Cl (Si )
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Make It Clear (Size)
Size implies importance
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BE Cl (N b )
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BE Clear (Numbers)
Use numbers for lists withsequence
For example:How to put an elephant
into a fridge?
1. Open the door of thefridge
2. Put the elephant in
3. Close the door
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BE Cl (N b )
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BE Clear (Numbers)
How to put a giraffe into a fridge?
1. Open the door of the fridge
2. Take out the elephant3. Put the giraffe in
4. Close the door
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BE Cl (B ll )
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BE Clear (Bullets)
Use bullets to show a list without:
Priority
Sequence Hierarchy, ..
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F th
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Fourth
Be Progressive73
U d t di T h l
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Understanding Technology
Floppy disk
User interface
CPU
I/O Error
Backup system
Software
Mouse
Debugger
Function key
Main Storage
U d t di T h l
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Understanding Technology
Floppy disk
User interface
CPU
I/O Error
Backup system
Software
Mouse
Debugger
Function key
Main Storage
Fi l Ad i
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Final Advice
Use PowerPoint only as a helper.
YOUnot technologyshould be in control.
Be Big
Be Simple
Be Clear
Be Progressive
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Questions
8/4/201177
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Build RapportOpening yourpresentation
PresentingMain Points
Concludingyour
Presentation
S 1 B ild R
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Stage 1: Build Rapport
Start Before You Begin
Mingle; Learn Names
Good First Impression Smile
Start on Time
People Listen To People They Like
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S O i i
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Stage 2: Opening Your Presentation
Introduce YourselfWhy Should They Listen
Grab their attention:
Humor Short Story or a short movie
Starling Statistic
A question or a challenging statement
A display of some object or picture
Outline objectives.
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S P i M i P i
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Stage 3: Presenting Main Points
Main Point-Transition-Main Point..
Supporting Evidence
Statistics.
Testimony.
Real life stories
Visual aids.
Facts. Feedback & Questions From Audience
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St 4 C l di Y P t ti
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Stage 4: Concluding Your Presentation
The first rule of presenting: End On Time.
You can end by:
Using a Quotation Tell a Story
Call for Action
Ask a Rhetorical Question
Refer to the Beginning of the Speech
Summarize your main points
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Questions
8/4/201184
s
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Presenters Characteristics85presenter'sc
haracteristics
Activity
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Activity
What makes a good presenter?
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Be skilled in speech so that you will succeed. Thetongue of a man is his sword and effective speech is
stronger than all fighting".
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Delivery Your Body Language
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Delivery Your Body Language
38%
7%
55%
Message Parts
Vocal (Tone, Inflection..etc.)
Verbal (Words Only)
Non Verbal
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Presenters Characteristics:
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Body Language
First impression
The smile Eye contact
Hand movement and gestures
Position and posture
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Avoid the Following Feet
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Movements
Taking a few steps forward and few steps back.
Hopping from one foot to another.
Rocking to and fro. Swaying from side to side
Standing on the sides of your shoes.
Move naturally
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Be Careful!
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Be Careful!91
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With positive body language, you will attract
people.
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In the first few minutes, people will make judgments about
you and tell themselves:
1- I will (or will not) like this person.
2- I find this person kind (or not).
3- I find this person intelligent (or not).
4- I will trust this person (or not).
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Use positive facial expressions to
communicate feelings and emotions
smiles expressive eyes
looks of empathy and
encouragement
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Maintain eye contact with
members of the audience tokeep their attention level high
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Taking your eyes offyour listeners.
Putting something between you and your
listener(s(.
Folding arms and crossing legs.
Chewing gum.
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Tapping your fingers.
Leaning back in chair and yawning.
Hands in pockets.
Delivery Your Movement
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Delivery Your Movement
If possible, walk the room and work with your audience
Dont stay anywhere too long, except around the front
of the room.
Respect the personal space of your participants.
Dont talk with your back to the audience.
Dont move while participants are talking.
Dont move simply because youre nervous
Territories & Zones
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Territories & Zones
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1. Dont cross your arms or legs.2. Have eye contact, but dont
stare.
3. Relax your shoulders.4. Nod when they are talking.5. Smile.6. Dont touch your face.
7. Dont stand too close.8. Dont put your hands in your
pockets.9. Dont look at your watch.
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Dress appropriately - Clean tidy
comfortable clothes
Dress to Impress
Fi di Y V i
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Finding Your Voice103
Presenters Characteristics:
V i
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Voice
How loud the sound is.
Tone The characteristic of your sound.
How high or low the tone is.
Pace How long the sound lasts.
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Questions
8/4/2011105
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106The
Au
dience
Read Your Audience
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Not Always Negative!
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Not Always Negative!
Bored or Thinking?!
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o e o g
Warning Signs!
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g g
Clear & Present Danger!
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g
Asking for More
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g
Types of Body Language
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yp y g g
Bored body language:
Not being interested.
Information Technology Institute113
Get the BIG Picture
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115P
resenta
tionTi
ps
Facilitation Tips
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Dealing with tough situations1. Problem (1): Know-it-all
A participant who feels like more of an expert than you.
2. Problem (2): Unprepared participantsThose who havent prepared for the presentation as yourequested
3. Problem (3): After-lunch nap time
One of the toughest times to keep people engaged
4. Problem (4): Non-stop talkerA participant who carries on conversations during the
presentation
Our Home Work:
Dealing with tough situations
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Dealing with tough situations
Problem (1): Know-it-all
A participant who feels like more of an expert than you.
Solution :
Dont fight it. Involve know-it-alls in your presentation.
They may have some great information to contribute.
Allowing them to participate and share their thoughts will not
only show how confident you are, but also help them getmore out of your presentation.
117
Our Home Work:
Dealing with tough situations
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Dealing with tough situations
Problem (2): Unprepared participants
Those who havent prepared for the presentation as you
requested
Solution :
Be flexible. Take something out of your agenda to allow the
group time to get up to speed.
Keep in mind your overall objective of the presentations. Dont force your agenda; modify it to meet your objective.
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Our Home Work:
Dealing with tough situations
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Dealing with tough situations
Problem (3): After-lunch nap time
One of the toughest times to keep people engaged
Solution : If you have anything to do with planning the lunch selections,
go light and no heavy desserts.
If you really need to get everyone going again, get out those
icebreakers.
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Our Home Work:
Dealing with tough situations
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Dealing with tough situations
Problem (4): Non-stop talker
A participant who carries on conversations during the
presentation
Solution :
Take a few moments to share what you talked about.
This usually makes the talker feel more involved and want to
stay engaged and participate with you instead of others.
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Presentation Tips Slides
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Alternate your attention between the slide & eye contact
with the audience.
Talk to your participants, not to the screen.
spare your participants the effort of taking notes, if youve
got the material on a handout, mention, The details are in
the handout
Always face the audience while youre finishing your
comments about a slide.
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Presentation Tips Notes
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Its better to have any notes on cards 5X7, rather thanon sheets of paper.
Write out only key points & essential phrases & words.
Be sure to number your cards
Maintain eye contact as you speak
Use proper transitions, like This slide shows ... & Nextwe have ... & We end with a slide that ....
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Break Time
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You need to schedule enough breaks at propertimings to ensure keeping your audience fresh &alert
If youre presenting in an off-site facility, indicatethe location of the place resources & support staff
Allow enough time, but not so much time.
123
Handling Questions & Other
Issues
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Issues
For some people, this is the hardest part of doing apresentation.
Here is a five-step process for handling questions:
1. Anticipate the questions that might come up.
2. Listen carefully to the questioner.
3. Repeat or rephrase the question.
4. Answer clearly & concisely.5. Go to the next question.
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The first part of any disaster strategy shouldbe to not panic.
Usually, a good laugh will break the tension.
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Disaster (1):You find out that the time
allotted has been reduced.
Solution: At the very worse, you can make your points,
support the with the essentials, ask and answer
the most likely questions on your list, and then
open it up for additional questions.
Allow just enough time to do your conclusion.
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Disaster (2): The slide equipment fails.
Solution:
You know the saying, The show must go on.
Apologize to the audience and then add
something like Now, return with me to a distant
past, before PowerPoint, when all we had for
presentations was our notes and perhaps ablackboard or flip chart.
Then, make the most of your primitive tools.127
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Disaster (3): You tell a joke that falls flat.
Solution:
Ouch! Just shrug your shoulders and apologize: Im
sorry. I got that joke at a Carrefour clearance sale.
Just let it pass & continue your presentation, & be
careful with using humor again.
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Disaster (4): You get nervous and flustered
and lose track of where you are.
Solution:
Pause & start to figure out where you are from your
slides and notes.
If you cant, just be honest & talk to your audience: Mybrain has derailed. Who can back me up so I can get on
the track again?
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Disaster (5): You stumble over a chair or trip
over a cord.
Solution:
Just get up, dust yourself off, summon up what remains of
your dignity, and laugh at your misfortune, with a
comment such as And the entertainment is free or Thisis the last time I work with a choreographer!
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The 10 Worst Presentation Habits
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Bad Habit #1
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Reading from notes
Great communicatorsdo not read fromscripts, notes, orPowerPoint slides.
It breaks down therapport betweenlistener and audience.
Instead
Review your material tothe point where youhave so completelyabsorbed the material.
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Bad Habit #2
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Avoiding eye
contact
Great communicatorsunderstand that eyecontact is critical to
building trust,credibility, andrapport.
Instead
Maintain eye contactwith your listeners atleast 90% of thetime.
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Bad Habit #3
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Dressing Down
Some speakers tend
to dress beneath
their position. They
show up with a
cheap suit, worn
shoes, and ill-fittingclothes.
Instead
Always dressappropriately for the
culture, but a little
better than everyone
else.
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Bad Habit #4
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Fidgeting, Jiggling,
and Swaying
Fidgeting with yourhands, jiggling coins,or swaying back and
forth all reflectnervousness.
Instead
Videotape yourpresentations orrehearsals from timeto time to catch yourflaws.
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Bad Habit #5
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Failure to Rehearse
Most badpresentations are theresult of failing topractice talking out
loud.
Instead
Rehearsing everycomponent of thepresentations, fromthe material to theflow of slides .
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Bad Habit #6
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Standing at
Attention
Great communicatorsare not stiff.Standing at attention
like a soldier waitingfor orders mightwork for the army,but it makespresentations tedious.
Instead
Move, walk, use handgestures.
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Bad Habit #7
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Reciting Bullet
Points
Many speakers readthe bullet points ontheir slides word forword.
Instead
Don't write too many
words on the slide. Agood rule of thumb isno more than fourwords across and sixlines down..
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Bad Habit #8
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Speaking Too
LongStudies show that
listeners lose their
attention after
approximately 18
minutes.
InsteadDo you spend five
minutes saying
something that you
could otherwise say in30 seconds? What
can you cut out? Be
thorough, yet concise.
Bad Habit #9
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Failing to
Excite
Audiences
remember the first
thing you say andthe last.
Instead
Give your
audience a reason
to care.
Bad Habit #10
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Ending with an
Inspiration Deficit
Most listeners will
walk away from a
presentation
remembering what
was said at the
end.
Instead
Go ahead and
summarize whatyou just said in the
presentation, but
leave your
audience with one
key thought
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Presenting is a Skill
developed through experienceand training.
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Finally
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Finally
Enjoy yourself.
The audience will be on your side
and want to hear what you
have to say!
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