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Annelie BarkemaHELP123 Resilience Enterprises
DIRECTOR
Tourism Safety and Support Specialist
enhance cultivation of
Network of Networks
in principle
Resilience of Community Safety &
Support Nets
Johannesburg Business Forum02 December 2016
“Let us all take responsibility for freeing our
communities of crime and violence.”- Nelson Mandela, 15 October 1994
Outline of presentation
• Traffic light out of order: 3-minute response time for pointsmen arrival
• HELP123 Response Team– Vision
– Mission
– Value proposition to government official and business person
• Real-time information distribution system
• Mapping Network of Networks (public private collaborative JOINTs)
• Practical examples of what is possible
• Use of Network of Networks– Quick response times and effective service delivery
– Active citizenry cultivation
– Measure, monitor and evaluate progress and impact on strategic goals as per IDP,
Joburg 2040, Gauteng 2055, National Development Plan (NDP) 2030, 2030 UN SDGs
• Global goal: A 1-stop Helpline for tourists (WCIT-12 resolution declared 2012-12-14)
• Call for collaboration
• Collaborative action desired– Command and control
– Set standards
– Data sharing
– Governance (on basis of a results-orientated policy)
Do you believe a 3-minute response time
for pointsmen arrival is possible?
HELP123 Response Team
What do we do (vision)
� We hear and help each one who calls for help
How do we do that (mission)
� We respond 1-2-3 to any call for help
by optimising
the co-ordination and mobilisation of resources
For government official & business person
� We provide a real-time information distribution system
building GraphDB (databases) of resource relationships
whereby the answer is made available
before the question is known
© Annelie J. Barkema 10 May 2016
Real-time information distributionunderpinned by public private collaborative JOINTs
MappingNetwork of Networkspublic private collaborative JOINTs
© Annelie J. Barkema 17 January 2014
Practical examples of what is possible
� 22 pax/Tourists from 5 nations, Joburg/Midmar [2014-02-06 GTA]
� Sunninghill resident (29) (health) attack on her way
to work in Joburg CBD [2016-09-20 CPF Sandton]
� How a 3-minute response time is possible
© Annelie J. Barkema 10 May 2016
Use of Network of Networks
� Quick response times and effective service delivery
� Active citizenry cultivation
� Measure, monitor & evaluate progress and impact on
strategic
goals as per
IDP
Joburg 2040
Gauteng 2055
NDP 2030
2030 UN SDGs(Sustainable Development
Goals)
NDP 2030 for Business
Business Day Supplement 02-Dec-2013
www.slideshare.net/STPPSlides/supplement-the-national-development-plan-ndp-a-guide-for-business-131202?qid=2367616d-6b82-4be2-
8b47-dc83919098aa&v=default&b=&from_search=1© Annelie J. Barkema 10 May 2016
Global goal:
A 1-stop Helpline for tourists
http://itu4u.wordpress.com/2012/12/14/wcit-12-a-new-resolution-for-a-globally-harmonized-national-number-for-access-to-
emergency-services/
© Annelie J. Barkema 10 May 2016
Are you open to collaborate in
optimising the use of our resources …
Collaborative action desired
Command & control� Clarify and document order and flow of standard operating
procedures (SOPs) by relevant mandated authority at time of an
incident
Set standards� Ensure that high level of preparedness is enjoyed at all times
Data sharing� Formalise data sharing agreements within ambit of the law
Governance� Make certain that, on basis of a results-orientated policy, rewards of
a high standard of compliance are reaped
© Annelie J. Barkema 10 May 2016
