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IL Instruction: Business Edition! 2018 Business Librarian Online Conference Poster Session
Jennifer Price, Business Reference Librarian
Middle Georgia Regional Library
The Need for a Framework
The ACRL Framework (in a Nutshell)
Recommendations
Assessing the Outcomes
Practical Learning Outcomes
REFERENCES
ABSTRACT
Presenter Information
Image 1. https://www.flickr.com/photos/ter-burg/33093917091
Jennifer Price, Business Reference Librarian Middle Georgia Regional Library Email: [email protected] Phone: (478) 744-0825 Website: www.bibblib.org
The public library's role in serving the business community can play out through classroom-style instruction, private consultation, and research/subject guides--all vehicles for teaching entrepreneurs, business owners, and non-profit professionals how to use information effectively. Although widely associated with academic libraries, Information Literacy Instruction and the use of learning outcomes and assessment in public libraries can optimize the impact of business reference services.
Learning outcomes for public library IL Instruction will tie to program goals (and, ultimately, to the library’s mission statement), and may include users’ abilities to…
Navigate a database Evaluate a source Identify additional business support organizations Understand basic steps for starting and running a
business or nonprofit
Assessment is key for determining whether IL goals were met…
Goal = intended impact of IL Instruction
Objectives = stepping stones (learning outcomes)
Measure = value of each objective Collectively, learning outcomes will advance the goals, making an impact on the business community (ALA, 2017).
Image 6 and text: http://www.ala.org/acrl/standards/ilframework
1. Authority is Constructed and Contextual 2. Information Creation as a Process 3. Information has Value 4. Research as Inquiry 5. Scholarship as Conversation 6. Searching as a Strategic Exploration
Public Library Business IL Instructors should… Know the library’s mission and strategic goals Know the library’s business community
Know the library’s business collection
Set realistic IL Instruction program goals
Determine learning outcomes Evaluate progress
1. Collins, B. (2012). How Public Libraries Are a Boon to Small Business. American Libraries, 43(7/8), 28-31.
2. Ireland, S. (2017). Information Literacy and Instruction: For Your Information: Using Information Literacy in Public Libraries. Reference & User Services Quarterly, 57(1), 12-16. doi:http://dx.doi.org/10.5860/rusq.57.1.6436
3. "Project Outcome Case Studies", American Library Association, October 9, 2017. http://www.ala.org/pla/initiatives/performancemeasurement/pimacountycasestudy (Accessed May 13, 2018) Document ID: 84a9e775-800c-49bf-b2d7-ac99a91f232c
ACKNOWLEDGEMENTS Poster template provided by Genigraphics
(https://www.genigraphics.com/templates)
Image 2. https://www.maxpixel.net/Career-Ladder-Rise-Career-
Man-Silhouette-Business-2904773
Image 3. https://www.maxpixel.net/Planning-Business-Plan-Business-Business-Idea-534228. Image 4. http://www.thebluediamondgallery.com/tablet/b/b2b.html Image 5. http://www.creative-commons-images.com/clipboard/nonprofit.html
Goals
IL
Frame-
work
Learning Outcomes
Goals
IL Frame-work
Business IL
Instruction Program
Public Library Business Services staff may find themselves helping users locate information for… Market Research o Business-to-business o Business-to-consumer
Writing a Business Plan
Finding Nonprofit Funding
Fulfilment of these and other business needs will depend on users’ ability to search for and identify reliable information and to understand which resources are relevant. Libraries provide… Credible, current resources
Staff who instruct on the use and value of these
resources *** The ACRL Framework for Information Literacy applies to public libraries! The Framework’s concepts can give instructors a
flexible overlay for what BUSINESS Information Literacy should encompass (Ireland, 2017.)
