Portfolio Pref 102

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New Era UniversityCOLLEGE OF ARTS AND SCIENCES

PSYCHOLOGY PROGRAM

I. AcknowledgementII. Approval SheetIII. History of New Era UniversityIV. Mission and Vision

• New Era University

• ollege of Arts and Sciences

• !sychology !rogram

V. Narrative "eports and #oc$mentations

Mission and Vision %f Estrellas Ne& are'hole #oc$mentation for linical %()VI. Narrative "eports And #oc$mentations

Mission and ore Val$es of Ins$lar *ife'hole #oc$mentation for Ind$strial %()

VII. !ict$resVIII. ertificate and Eval$ation

Acknowledgements

+irst, I wo$ld like to thank o$r Almighty +ather for the strengthand g$idance that he gave to me in my everyday living.

My family for the $ncoditional love and s$pport.

Maam Marcia and Ms. Merlie of the Estrellas Ne& are forletting $s e&perience and learn in o$r linical Settings practic$mand for the s$pport as well.


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Maam -ernadette of the H" Management of the School of

Saint Anthony for eing s$pportive and patient whenever I failedto do the designated task.

And lastly, to my fellow practic$mmers for the good times andthe la$ghter we shared d$ring the whole d$ration of o$rpractic$m.

A hearfelt thank yo$ to each and everyone.

New Era University ollege of Arts and Sciences !sychology !rogram

Approva S!eet

)his narrative report of o$r d$ty in linical and Ind$strialSettings in !sych /0123 4!ractic$m in !sychology5 is s$mittedy Emman$el "$i6 (r. As for o$r o$r final re7$irement for the#egree of -achelor of Science in !sychology, accepted y8


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Dr" Oran#o Ca$i%tin% AS #ean 9 Adviser

History o& New Era University

%n ($ne :0;;, NEEI was formally incorporated $nder "ep$lic Act :, NEEI offered vocational and technical

co$rses $nder the Non1+ormal Ed$cation !rogram.

In :0;>, the ollegiate #epartment opened in #iliman, ?$e6on ity

occ$pying the third and fo$rth floors of the Evangelical ollege $ilding. )he first

and second levels served as the training center of the h$rch for wo$ld1e

ministers. )welve collegiate co$rses were initially offered@ -achelor of Arts 4A-5

maor in Economics and in Mass omm$nications, -achelor of Science 4-S5

maor in !sychology, -S Ind$strial Ed$cation, -S-A Management, -S-A


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-anking 9 +inance, -S-A Marketing and the two1year ($nior Secretarial o$rse.

In the field of Engineering and )echnology, -S ivil Engineering, -S Electrical

Engineering, -S Electronics 9 omm$nications Engineering, -S Management 9

Ind$strial Engineering, and -S Mechanical Engineering were offered.

In :0>:, NEEI ass$med the name New Era ollege 4NE5 after it was

granted recognition y the Ministry of Ed$cation, $lt$re and Sports.

In :0>2, NE held its first commencement e&ercises and conferred the

degrees of -achelor of Science 4maor in !sychology5, -S Ind$strial Ed$cation,

and -S -$siness Administration on twelve grad$ates.

)he Brad$ate School was estalished d$ring the school year :0>31:0><

offering the co$rse Master of Arts in ollege )eaching. )he programme on

-achelor of Elementary Ed$cation and -achelor of Secondary Ed$cation also

started this year.

In :0>C, the new and permanent camp$s of New Era ollege

along St. (oseph Street, Milton Hills, New Era, ?$e6on ity was ina$g$rated. In

view of the then peace and order sit$ation s$rro$nding the vicinity of the Manila

amp$s, the High School #epartment and Non1+ormal Ed$cation $nit

transferred to the new camp$s in New Era, ?$e6on ity. )his ro$ght together all

the departments of the college $nder the roof of the new fo$r1storey $ilding.

In :00, these e&tensions

started offering high school ed$cation as first year classes were opened initially.


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%n ($ne =, :00>, the Beneral Santos ity ranch ina$g$rated its very own

camp$s in a half1hectare land area.

%n ($ne 3/, :00=, the college was granted $niversity stat$s y the

ommission on Higher Ed$cation. )he school was officially named New Era

University.

)he New Era University started a year1long Silver ($ilee celeration with

the ina$g$ration of the NEU *ipa ity camp$s on a sprawling fo$r1hectare land in

-rgy. Marawoy on May =, 2///.

)he *ipa ity camp$s has fo$r $ildings, incl$ding two five1storey edifices,

$ilt on a total land area of 2;, C>; s7. meters in Villa San (ose, Marawoy, *ipa

ity. It initially offered !re1School and Elementary Ed$cation.

)he New Era University ollege of *aw opened in ($ne 2/// after theommission on Higher Ed$cation 4HEd5 granted it a permit to operate for the

first year level of the co$rse. )he opening coincided with the 2=th anniversary of

NEU, which was estalished in :0;=.

Inspired y the attainment of $niversity stat$s and motivated y the

challenge of e&cellence in ed$cation, New Era University s$mitted itself to

vol$ntary accreditation. In :00C, the Association of hristian Schools and

olleges Accrediting Agency, Inc. 4AS1AAI5 granted *evel : accreditation to

the School of Brad$ate St$dies 4SBS5. %n the same year, the !hilippine

Association of olleges and Universities 1 ommission on Accreditation 4!AU1

%A5 awarded *evel : accreditation to the ollege of Arts and Sciences 4AS5,

ollege of Ed$cation 4Ed5, and ollege of -$siness Ed$cation and


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Administration 4-EA5. SBS and Ed oth attained level 2 accreditation in :00;.

)he Elementary, !re1school and High School #epartments were awarded *evel

: accreditation in :00> while AS and -EA 7$alified for *evel 2 accreditation in

:000.

After another accreditation visit, the !re1school, Elementary and High

School #epartments were given *evel 2 recognition.

)he peacef$lness, orderliness, rotherly love and reverence for the words

of Bod that govern the day to day order of things in the school inspire the

development and ma&imi6ation of the st$dentsD potentials in different fields. )he

Elementary #epartment and the High School #epartment have garnered la$rels

in creative and o$rnalistic writing competitions in 7$i6 ees, in the performing

arts, and even in sports. A most notale achievement was when an NEU school

grader won in the United Nations !op$lation +$nd International !oster Making

ompetition held in New ork, U.S.A.

)he ollege #epartment has also prod$ced its own reed of achievers. )he NEU

varsity teams have contri$ted players to the !hilippinesD national volleyall and

asketall teams, as well as to the !hilippine Amate$r -asketall *eag$e. NEU

engineering grad$ates have placed in the top ten list of engineering oard

e&aminations. NEU made news in the national scene when one of its grad$ates

garnered the n$mer one post in the :002 !rofessional -oard E&amination for

)eachers taken y :


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Side y side with its academic f$nctions, NEU also f$lfills its socio1civic

responsiility towards the larger comm$nity that lies eyond its walls. )he

st$dents, fac$lty and staff memers, and administrators all do their share in

cond$cting comm$nity e&tension service. A very impressive proect is the -alik1

Aral program for o$t1of1school yo$th cond$cted y NEU in close coordination

with the #epartment of Ed$cation, $lt$re and Sports 4#ES5 and the Iglesia Ni

risto Social Services #epartment. )his !rogram rings classes for the o$t1of1

school yo$th right in their own vicinity $sing the local facilities of the h$rch, the

e&pertise of NEU1trained teachers and the teaching1learning mod$les from the#ES.

New Era University s$mitted itself to vol$ntary accreditation. )oday, fo$r

programs of the University enoy *evel II step : reaccreditation with the enefit of

f$ll c$rric$lar dereg$lation 4Master of Arts in Ed$cation, -$siness Ed$cation and

Administration co$rses, Arts and Sciences o$rses, and Ed$cation o$rses5.

)he st$dents, fac$lty and staff memers, and administration cond$ctcomm$nity e&tension services. )he -alik1Aral !rogram for o$t1of1school yo$ths

is cond$cted y NEU in coordination with the #epartment of Ed$cation $lt$re

and Sports, now the #epartment of Ed$cation 4#epEd5 and the Iglesia ni risto

Social Services #epartment. )his programme rings classes for the o$t1of1school

yo$th right in their own vicinity $sing the local facilities of the h$rch, thee&pertise of NEU1trained teachers and the teaching1learning mod$les from

#epEd.

'ith the HE# implementation of the National Service )raining

!rogram 4NS)!5 in ($ne 2//2, NEU received commendations from town mayors


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and comm$nity leaders for its implementation of all three NS)! components@

*iteracy )raining Service, omm$nity 'elfare Service )raining, and "eserved

%ffice )raining orps. New Era University will soon have its own University

Sports omple& and stadi$m on its -oca$e amp$s eing $ilt as part

of !hilippine Arena comple& in i$dad de Victoria at -oca$e, -$lacan. It will also

estalish two more colleges111ollege of Medicine and ollege of Architect$re.

New Era University


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P!iosop!y o& E#'(ation

Bodliness is the fo$ndation of knowledge.

)ision

A world class instit$tion of learning with a $ni7$e hristian c$lt$re

of e&cellence, discipline, and service to h$manity.

Mission

!rovide 7$ality ed$cation anchored on hristian val$es with the

prime p$rpose of ringing honor and glory to Bod.

Goas an# O$*e(tives

:. Impart val$es laden ed$cation leading to the totaldevelopment of man.

2. %ffer c$rric$la responsive to the needs of the time

3. %ptimi6e learning thro$gh the adoption and $tili6ation of

appropriate instr$ctional methods and reso$rces.


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C. !romote access to alternative ed$cation delivery methods.

;. #evelop servant leaders among staff, fac$lty memeers and

administrators.

>. !rod$ce Bod fearing, competent and disciplined grad$ates.

Coe%e o& Arts an# S(ien(es

)ision

)o ecome gloally competitive learning instit$tion that prod$cescompetent and Bod1loving practitioners in the professional field of

Arts and Sciences.

Mission


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!rovide 7$ality ed$cation anchored on hristian val$es and

optimi6e individ$al potentials in response to the emergingdemands of a highly competitive society.

Goas an# O$*e(tives

:. !rod$ce academically competent individ$al

2. Ma&imi6e st$dents potentials thro$gh the state of the artinstr$ctional materials.

3. Enhance fac$lty attri$tes towards professional growth.


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the modern times towards spirit$al empowerment and gloal

competitiveness.

Mission

!rovide 7$ality ed$cation integrated with the val$es thro$ghcontin$ing researches and innovatins in the vario$s fields of !sychology.

O$*e(tives

)he program orients the st$dents on the theories and practices of !sychology in $nderstanding the $ni7$eness of individ$als. Ite7$ips the st$dents with s$fficient knowledge and skills toecome a research1oriented in interpreting and analy6ing h$manehavior. It also trains the st$dents in the academic, ind$strial andclinical settings.

'ho wo$ld have tho$ght that after almost a month, I will

learn different things d$ring my trainings inside Estrellas Ne&are. )hose e&periences will remain forever in my heart. )he

people I have met inside, the n$rses, the admin, and the patients,

there will e always a part of them inside of the person I am now.


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!atients ta$ght me things that I will never learn in other fields.

)heir stories will always leave a mark inside of my personality8

their e&periences will always e my g$ide.

)he first time we went for the orientation to the Estrellas Ne&

are, for o$r clinical setting on the o training, I tho$ght it was

terrile I $dged the facility 7$ickly as we entered and it is

eca$se of the smell and the little spacio$s place of the clinic.

Ne&t, are the n$rses who canDt even afford to give $s a warm

welcome, they donDt even smile. I know it has nothing to do with

o$r trainings, $t I donDt think poker faces from the admin wo$ldnDt

give $s any happy spirit inside. I felt scared y that time8 it is my

second time aro$nd to e s$rro$nded y patients with severe

mental disorders, first was o$r field trip.

I felt like I donDt want to e here. E&cept when we were one

y one introd$ced to the patients, and everything has changed.

)hese patients as I talk to myself are also h$man, they can feel,

well feels to the e&treme and they give empathy too. )hey were


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all smiling to $s, waving and greeting $s. I felt the warm welcome

of the patients, and my point of view has changed.

As we were introd$ced to the patients, we were also oriented

to the vision, mission and core val$es of the ne&care, that day

was also the day when one patient approached me and told me

that he likes me to e his friend. He was )atay (oel. I gave him a

warm introd$ction of myself as he came $p to me, he did the

same too. It has een a long day for the oth of $s, as we shared

o$r stories of o$r lives to each other. He told me ao$t his

ackgro$nd, how did he get here to the ne&care, who are his

friends, what are his hoies or pass time, he even opened $p to

me his family.

et, of co$rse, efore all the ac7$aintances happen, I cons$lted

first to the n$rses ao$t )atay (oel and to the other patientDs

ackgro$nd. )atay (oel was one of the patients who have a

severe schi6ophrenia disorder. %ne n$rse told me that )atay (oel

tried to kill himself with a g$n on his head, $t l$ckily the $llet

missed and )atay (oel lives. )ho$gh tatay oel still have the

disorder. I donDt know the f$rther setting of his ackgro$nd, what I


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know ao$t him, is that he is nice g$y, well, to me. Even tho$gh,

his stories were kinda really o$t of reality, like he once told me

that he once fo$ght to (es$s hrist and *$cifer and he won. Etc.,

I tried to look that I elieve him, $t act$ally I was really trying

hard not to la$gh ao$t it. Anyway, we had lot of good times

together, we played chess and we were even partner for !inoy

Henyo.

I forgot to mention, that o$r gro$p, for the training were

assigned to gro$p dynamics. 'e were the responsile for the

daily activity for the patients. 'e present games and give reward

to the winner. %$r games incl$de Stop #ance, !inoy Henyo,

catch the alloon and alamansi "elay.

Mrs. Marcia Santos Estrellas, one of the owners of Estrellas Ne&

are was o$r g$ide all thro$gh o$r d$ty inside her psychiatric

ward. She e&plained well the r$les inside. She shared some


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stories regards to the some patientDs case. She also help $s to

managed o$r program for o$r Sociali6ation #ay.

'e gave them isc$its for the reward and they love it.

Hansel, +ita, read pan, and so m$ch more. Everyone were

enoying every time o$r gro$p started to associate with the

patients.

'hat I like ao$t EstrellasD patients is that they are willing

and they are cooperative to the gro$p dynamics. !atients inside

like to interact. )hey will try to reach o$t for yo$. 'e spent half of

the month with the clients with o$r gro$p dynamics and everything

seemed alright y the end of May. )he relationship to the clients

even grows deeper.

Sociali6ation day, May 3/8 efore this day come, we and my

gro$p are assigned to different area, the foods, the everages,

the games and the decoration.

I was tasked y Mrs. Marcia to s$pervise the decoration part.

I o$ght the materials a week ago that will e $sed for the

sociali6ation day. I o$ght (apanese paper, colorf$l papers like art


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paper, I o$ght some gl$e too, I o$ght alloons, and I o$ght

some glitters. 'e came y 2 in the afternoon in the clinic to set $p

things. I have provided already the andiritas that were going to

$se, I made it a week efore. Angel, Ano, Emman, "i66a and

(oel and I got to create more designs in the afternoon. )hen

Blocelle and the rest decoration gro$p came, and then we all

started to decorate the area.

'e created some logos that were going to $se for the

greetings, we created also some anner for the clinicDs name, and

also the school name. 'e folded some (apanese paper for the

design too. -y < in the afternoon, the food and everages arrived.

+or the food, we prepared Adoo and Spaghetti. +or the drinks,

we prepared -lack B$laman. It was delicio$s.

)he games gro$p also arrived y that time, $t there was

one prolem. )here were no pri6es. )here were no rewards for

the games, someone forgot to provide and $y it. So me and

Angel, since we were finished to decorate, we 7$ickly went to the

nearest grocery store, Savemore.

'e 7$ickly o$ght some +ita, read stick, read fan, Hansel

and some !otchi. All these were gonna e $sed as the rewards

for the game later. 'e went ack to the clinic and walked fast as


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we co$ld. 'e also tho$ght that it was gonna rain, so we decided,

that since we were going to celerate the event o$tside, we

moved inside to celerate Sociali6ation instead.

As we reach o$r destination to the Estrellas, the foods were

not still arranged to the tale. And it was driving me n$ts that time,

co6 it is passed < and everything were still $nsettled. )ho$gh, I

was glad that the rented Videoke had arrived already. So the

patients were all taking their time singing and dancing.

I and some gro$p prepared the food inside. )hanked Bod

eca$se some staff from the kitchen helped $s to segregate the

foods for the patients and for the staff. Now, everything was

estalished.

'e started the event y = oDclock. 'e started y o$r games

o$tside. It kinda s$cks eca$se it didnDt rain after all. %$r first

game was !alayok. !atients are lindfolded and asked to hit the

!alayok. Everyone was enoying. )he ne&t game was the catch

the egg, ne&t was Saitan, and ne&t was talong race.

As the patients were enoying their dawn to the videoke, we

were ao$t to serve their dinner, spaghetti and adoo and a c$p

of rice pl$s their medicines. 'e, o$r gro$p mates didnDt had time


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to eat, so we all $st sang a song and enoy while patients were

eating.

Seeing that they were all finished for their dinner, we sang a

little goodye song to them. Everything was appreciated here,

and I was glad it was all over. My clinical on1the1o1training was

done.

My clinical ot were costly, literally e&pensive. Since we were

the one who will provide rewards with o$r own money, $t it

doesnDt matter, I know we will e rememered.

)hanked Bod I was finally over dealing with the n$rses

inside the clinic, $t Im going to miss the patients inside. )hey

gave me so many val$es in life. )heir stories will always give

impact to me. )hey made me reali6ed that I was lessed. I will

always e forever thankf$l to my life.


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Insular Life

T!e Ins'ar Li&e Ass'ran(e Co,pany- Lt#" 4commonly

known y its trade name, Ins'ar Li&e5 is a m$t$al life

ins$rance company in the !hilippines. Estalished on Novemer

2=, :0:/ in Manila, it is the first +ilipino life ins$rance company.F2G

F=G )he company offers individ$al and gro$p life, health, and


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retirement ins$rance plans. It provides allied financial services

s$ch as general ins$rance, anking, healthcare, lending and

investment thro$gh s$sidiaries and affiliate companies in its

eponymo$s corporate gro$p. Ins$lar *ife itself was once a

memer of the Ayala orporation $ntil :0>;, when it ecame a

f$lly m$t$al company.F;G Its c$rrent hairman of the -oard and

hief E&ec$tive %fficer is Vicente ". Ayllon. As of 2/::, it is the

fifth largest life ins$rer in the !hilippines in terms of premi$m

income.

It is c$rrently head7$artered at the Ins$lar *ife orporate

enter in +ilinvest orporate ity, Alaang, M$ntinl$pa ity.

!revio$sly, it held its corporate offices at the Ins$lar *ife -$ilding

in Makati ity. )hat $ilding was $ilt in :0C2 and was the first to

s$rpass the 3/ meter height restriction in the

!hilippines. %riginally designed y esar oncio, the $ilding

was controversially redeveloped in 2//= with a design y the

(apanese firm, )akeno$ Mohri Architects and Associates. It also

maintains a corpor ate $ilding at the e$ -$siness !ark.

Mission State,ent an# Core )a'es

http://en.wikipedia.org/wiki/Mutual_insurancehttp://en.wikipedia.org/wiki/Life_insurancehttp://en.wikipedia.org/wiki/Mutual_insurancehttp://en.wikipedia.org/wiki/Life_insurancehttp://en.wikipedia.org/wiki/Life_insurancehttp://en.wikipedia.org/wiki/Philippineshttp://en.wikipedia.org/wiki/Manilahttp://en.wikipedia.org/wiki/Life_insurancehttp://en.wikipedia.org/wiki/Life_insurancehttp://en.wikipedia.org/wiki/Philippineshttp://en.wikipedia.org/wiki/Manilahttp://en.wikipedia.org/wiki/Insular_Life#cite_note-Kasaysayan-2http://en.wikipedia.org/wiki/Insular_Life#cite_note-MB-Ayala-5http://en.wikipedia.org/wiki/Mutual_insurance


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Corporate Mission

%$r mission is to provide a f$ll1range of high1val$e ins$rance

prod$cts and other financial services that empower families to

f$lfil their dreams, th$s helping $ild a stronger !hilippines.

'e are Ins$lar *ife, the pioneering and largest +ilipino life

ins$rance company. 'e enale o$r professional, c$stomer1

oriented employee and agency force to render service of the

highest 7$ality.

'e optimi6e stakeholder val$e y p$rs$ing strategic

opport$nities, and y achieving s$stained growth thro$gh

dynamic marketing, pr$dent investments, and e&ceptional service.

ore Val$es

In p$rs$it of o$r corporate mission, we are g$ided y o$r core

val$es of@

*ove of Bod and o$ntryIntegrityE&cellence!r$dence

http://en.wikipedia.org/wiki/Corporate_grouphttp://en.wikipedia.org/wiki/Ayala_Corporationhttp://en.wikipedia.org/wiki/Insular_Life#cite_note-PStar-Ledesma-7http://en.wikipedia.org/wiki/Muntinlupa_Cityhttp://en.wikipedia.org/wiki/General_insurancehttp://en.wikipedia.org/wiki/Corporate_grouphttp://en.wikipedia.org/wiki/Ayala_Corporationhttp://en.wikipedia.org/wiki/Insular_Life#cite_note-PStar-Ledesma-7http://en.wikipedia.org/wiki/Muntinlupa_Cityhttp://en.wikipedia.org/wiki/Makati_Cityhttp://en.wikipedia.org/wiki/Cebu_Business_Park


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"espect for the Individ$al

)eamwork

• Love of God and Country

%$r $ltimate f$lfillment comes from knowing that we contri$te to

improving the lives of o$r fellow +ilipinos y financially sec$ring

their f$t$re. 'e s$pport the government in nation $ilding y

providing os that allow for oth personal and professional

growth and actively advocating nationwide literacy thro$gh o$r

vario$s ed$cation1centered proects, among others. Aove all, we

honor Bod y to$ching lives thro$gh sharing o$r financial, h$man

and intellect$al reso$rces.

• Integrity

'e acknowledge the confidence that the p$lic, partic$larly o$r

policyholders, places on $s. As s$ch, the ompany ingrains in all

of $s honesty and $prightness in everything we do. 'e cond$ct

o$r $siness according to the highest moral and ethical

standards, rendering to all o$r stakeholders what is rightf$lly d$e

to them.

• Excellence


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'e espo$se a deep sense of responsiility for o$r work and seek

contin$o$s improvement of o$r people and processes. 'e do

these so that we may always give o$r c$stomers so$nd financial

advice and the highest 7$ality of service. 'e derive pride and

f$lfillment knowing that we consistently e&ceed e&pectations.

• Prudence

'e val$e the tr$st given to $s and as s$ch ens$re that we

e&ercise fid$ciary care in all o$r dealings. 'e remain pro1active in

seeking aven$es that wo$ld optimi6e the val$e of o$r reso$rces

to ens$re delivery of o$r promises to people who rely on $s for

their financial sec$rity.

• Respect for the Individual

'e recogni6e that every individ$al is $ni7$e and possesses a

distinct worth which contri$tes to the organi6ations val$e. 'e

help each individ$al reali6e his f$llest potential as a person y

providing the environment for constantly increasing knowledge

and roadening his e&perience.

• Teamwork


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'e recogni6e that o$r s$ccess in $siness re7$ires a

commendale esprit de corps among o$r people. 'e

acknowledge that o$r collective efforts facilitate the achievement

of short and long1term goals. 'e contin$ally promote and

strengthen camaraderie as well as $nity among o$r workforce.

INTRODUCTION

%n the o training or %() is one method y which

st$dents is given a chance to apply the theories and

comp$tations that they have learned from the school. It also

helps the st$dents to ac7$ire relevant knowledge and


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skills y performing in act$al work setting. olleges and $niversities

re7$ire their st$dents t o $ nd er go s $c h t ra in in g

wi th in a speci f ic n$mer o f ho$rs as par t o f the

c$rric$l$m. +or the st$dents, an %() or internship program

provides opport$nities

togo thro$gh the act$a l metho dolog ies o f a speci f ic

o $s in g the real to ol s, e7$ipments and doc$ments. In

effect, the workplace ecomes a development ven$e for a

st$dent trainee to learn more ao$t his chosen field and

practice what he has learn from academy. %n the other hand, an

effective %() program also enefits the companies who accept

trainees. +irst %() or intern provides additional manpower

for a lesser laor cost than a reg$lar employee. Most of them are all eager

to learn the ropes so chances are high that they will cooperate.

Employers can $se this internship strategy as a method in

recr$iting new employees. Since the trainer or the s$pervisor can

follow the traineesD progress, he can ga$ge ased on

performance, ehavior and attit$de if the trainee will make

a good recr$it after the completion of his internship


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+irst and foremost, I wo$ld like to e&press in depth gratit$de

to Ins$lar *ife for giving me an opport$nity to ecome one of their

team memer. I am very glad and pro$d to e one of the team

memers in #istrict Sale Manager. I wo$ld like to dedicate my

most sincere gratit$de to host manager Mrs. "ossana !ang$e for

opport$nities given, $nceasing patience, g$idance, priceless

knowledge and s$pports given to me d$ring the internship. I

wo$ld also like to e&press my thanks giving to Ms. yra H. H$lar,

my practical training s$pervisor from the company for giving me

advice and g$idance d$ring the internship period and also in the

preparation of this final ind$strial training report. *astly, )hank

Bod for I am ale to complete my training s$ccessf$lly. )hro$gh

this ind$strial training, I have gained a lot of inval$ale knowledge

which I can never learn in ooks and most importantly, I have

discovered my own potential and interest.

CHAPTER III . DAILY ROUTINARY

ACTI)ITIESDOCUMENTATION

*ast 2/:< month of May = to May 2;, 2/:


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days. -efore we start o$r %() we still have to $ndergo to a

short riefing efore we really start o$r %(), that short

riefing e&cite me a lot eca$se they told $s that we can receive

allowance from the estalishment and we have also free meal,

which is, ig advantage to $s to work hard eca$se almost

company donDt have that. After the riefing they told $s to

report immediately on the date given to $s, and then I was

to$red aro$nd the $ilding so that we will know where to

log in and log o$t. After that I was immediately assign to o$r

first department which is #istrict Sale. #$ring that day as a

assistant I was really nervo$s eca$se I donDt know what to do,

$t when the secretary of the manager arrived my fears were

gone. And after that day I really have a high respect for all the

secretary in the world eca$se their task is not easy $st for $s to

e comfortale.

%n that day I really want to cry eca$se itDs very hard

to do all those task, $t I did my est eca$se I know I can

do it and I can finish it. After one week I was transferred in the

+ront #esk #epartment, all I can say is no challenge for me as a

trainee eca$se I didnDt e&perience the hard work like I $sed to

do in the g$idance dept $t itDs ok for me also co6 I really


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e&perience rela&ing moment. )he last department I

enco$ntered. I can say that I learned a lot in all dept. In

that department I really enoy working with my co1colleag$es

same as the staff in the company, they trained me very well. I

enco$ntered different kinds of people in my practic$m days and

this e&perience helps me

a l o t t o ec om e a e t t e r p sy ch o l og y d eg re e

h o l de r s om e d ay , a n d t h os e d a ys a r e r ea l l y

$nforgettale.

I learned tha t on1 the1 o t ra in ing is no t $s t on ly

a s$ ec t to e pas sed or a re7$irement to e completed

$t on1the1o training is an opport$nity to show what skills,

talents and techni7$es that the st$dent learned from the school

and also an opport$nity to e&perience the life o$tside the

camp$s. 'e have to responsile eno$gh on the task given


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to $s. o$ sho$ld accept yo$r weaknesses. )ime is very

important. As early as yo$ do yo$r work, yo$ finish it an earlier

t ime tha t yo$ can do s$ch th ings y he lping o the rs.

o$ sho$ ld no t e af ra id to as k 7$estions if yo$ do not

know what to do to avoid fa$ltiness in yo$r work.

S)"%NB !%IN)S

M y s t r o n g p o i n ts a r e I d o e l i e ve i n B o d , I

c a n m a k e people la$gh with me $ntil they die. I am kind and

helpf$l to others and I am very pat ient . I am a good

l is tener and l i s ten to

others prolems with intent. I do not feel h$rting anyody and I


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elievethat my life is not for myself only8 it sho$ld e $tili6ed to

serve and help others.

'EAJ !%IN)S

My weak points are IDve got a sharp tong$e

sometimes, I canDt ad$st easily. IDm $s$ally a cool person

$t when things get on my nerves, I canDt control my

temper $t IDm trying to control now. I tr$st people easily,

and sometimes when I have prolem I cry easily, in short I

am emotional. And I am f$lly aware that I am not perfect and

cannot e perfect.

I can say that my relationship etween the staff in the hotel

i s s o g r e a t e c a $ s e I d i d n D t h a v e a n y f i g h t o r

e n e m y i n t h e i r estalishment. -eca$se I know we canDt

please everyone to like me and I know how to ad$st to avoid

chaos. And I really control my temper especially when itDs

too $sy eca$se I donDt want to e stress.


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Documents

Portfolio Pref 102