Portal Applications:Portal Applications:Google Apps, WebOffice and Google Apps, WebOffice and

OthersOthers

Christina LeeJefferey Saiger

Brina Situ02/14/2008

OverviewOverviewGoogleApps

WebOffice

Other Portal Applications

Selecting the Right Portal App

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GoogleAppsGoogleAppsPurpose

◦Many tools for diverse organizations interested in effective collaboration and communication.

Target demographics◦Businesses, schools and organizations

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User FeaturesUser FeaturesCommunicate and Connect

◦Gmail, GoogleTalk, Google Calendar

Collaborate and publish◦Start Page, GoogleDocs, Page Creator

Manage services◦Control Panel, APIs, security, support

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Hardware RequirementsHardware RequirementsSystem Agnostic—if you can connect

to the Internet, you can use Google Apps

That said, the better your computer (particularly RAM and processor speed) and faster your internet connection, the better your experience

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SecuritySecurityUtilizes SSL as standard for

encrypting web sessionsPremier edition can integrate with

your domain to provide SSO (single sign-on) capability as well as app-to-app authentication via APIs.

Can create accounts one at a time, or do a bulk CSV upload

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CostCost

Price   Free

    $50 / user account / year Limited time offer: Free 30-day

trial*  Applications    Gmail, Google Talk, Google Calendar, Google Docs, Page Creator and Start Page x x- 99.9% uptime guarantee for email**   x

- Email storage  6.402602 GB /

account   25 GB / account  - Relevant text-based ads alongside email   Standard   Optional  - Conference room and resource scheduling   xNo preset user account limit x xMobile access x xAdministrator control panel x xNew! Policy management and message recovery by Postini   xAPIs to integrate with your existing infrastructure   x- Single sign-on   x- User provisioning and management   x- Email migration   x- Support for email gateway   xNew! IMAP for Gmail x xNew! Email routing controls for dual delivery   xEmail migration tools   xOnline support resources x x24/7 assistance, including phone support for critical issues   x3rd party applications and services   x

http://www.google.com/a/help/intl/en/admins/editions.html

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Service and SupportService and Support24/7 online and phone support

(Google Apps Premier Edition)

Help Center (FAQ)

User community (Wiki)

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ReputationReputationGoogle is widely viewed as a leading

innovator of web technologiesStock is current trading at around $520 per

share on NASDAQ (GOOG)“More than half a million businesses have

already chosen GoogleApps to collaborate and share information across the organization,"said Dave Girouard, vice president and general manager of enterprise,Google”—Business Wire

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Summary of Google AppsSummary of Google AppsInnovator of ‘web experience’ is always

looking to expand offeringsAbility to tie into existing infrastructure can

be highly attractive for small-midsized organizations

Strong product for teams that are geographically dispersed

May be too ‘socially oriented’ for formal organizations

http://partnerpage.google.com/depaulpm440.org

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WebOfficeWebOfficePurpose

◦Useful for businesses of all sizes looking to increase profits and productivity.

Target demographics◦Office orientated ◦Co-workers, clients and vendors

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User FeaturesUser Featureshttp://pm440.webexone.com/Customize your WebOfficeShare documentsCoordinate calendarsWeb meetings and databasesManage tasks, expense reportsFollow discussions, take pollsAll in real time!

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Hardware RequirementsHardware RequirementsAlso platform agnostic—get onto the

net, and you can get into WebOfficeWill need some sort of office

productivity suite, as there are no authoring products included with current offering

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SecuritySecurityStandard authentication method

(username/password)—at least demo version is not SSL compliant

Administrator creates accounts & invites others to join site or creates accounts one at a time

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Cost Cost Members Group Rates Add'l Members

File Storage

 5 members $59.95/mo $20/mo 250MB 10 members $99.95/mo $20/mo 400MB 25 members $229.95/mo $20/mo 500MB 50 members $399.95/mo $15/mo 600MB 75 members $599.95/mo $15/mo 750MB

 100 members $699.95/mo $15/mo 1GB 250 members $1,500.00/mo $10/mo 5GB 500 members $2,500.00/mo $10/mo 10GB

http://www.weboffice.com/EN/Pricing/Workgroup/http://www.weboffice.com/EN/Pricing/NonProfit/

Package Rate MembersAdd'l

Members StorageWeb

Meetings

Non-Profit Organizations $49.95/mo 10 $5/mo 400MB

Add Web Meetings

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Service and SupportService and SupportFree 24/7 phone and email supportHelp Center (FAQ)

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ReputationReputation WebOffice is owned by Cisco Stock currently trading at about $23 per share on NASDAQ

(CSCO) S&P analyst, A. Bensinger, says, "We think CSCO's well-

balanced portfolio of customers, technologies, and geographies, will allow it to weather any potential U.S. enterprise slowdown. We forecast continued solid growth in the service provider, commercial, and international markets, and remain confident in our FY 08 (July) EPS estimate of $1.48. We view CSCO's financial profile as one of the best in the industry, with $25B in cash and cash flow generation averaging more than $600M per month. Based largely on peer average P/E, we keep our 12-month target price at $33, attractive, we think, after recent decline.“—SteetInsider.com

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Summary of WebOfficeSummary of WebOfficePossibly overwhelming for non-

technicalSteep learning curveNeed time for practice before use in

real situationsAfter using WebOffice awhile, you

become more efficient in executing tasks

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Other Portal ProductsZimbra

◦www.zimbra.com◦Open-Source Version Available◦Runs on Mac/Linux or as ASP (via 3rd

party vendors/partners)◦Recently purchased by Yahoo◦Full suite of application, messaging and

collaborative tools

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Other Portal Products Con’t.MS SharePoint

◦ http://office.microsoft.com/en-us/sharepointserver/FX100492001033.aspx

◦ Comes in two flavors: SSC (SharePoint Services) or MOSS (Microsoft SharePoint Office Server)

◦ SSC is a free add-on to a Windows 2003 server, MOSS is licensed software

◦ Integrates tightly into MSFT environment (good if you run a MSFT shop, bad if you don’t)

◦ Need your own productivity suite and messaging backend (Exchange, SMTP, etc)

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Other Portal Products Con’t.Vignette

◦http://www.vignette.com◦Highly customizable environment for

delivery of business solutions (can use either Java or .Net environments)

◦Security can be as loose or as tight as deemed necessary (selective SSL)

◦Seems to be directed at enterprise level consumers

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Other Portal Products Con’t.WebSphere, Drupal, Lotus Notes and

other products all fall into Collaborative Web Portal product silo

With so many products and vendors, the question becomes…..

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How to Make a Portal Product Selection?Know what you know

◦Do you have access to high level admin type?

◦What are you trying to achieve with a Portal? Collaborative environment Information sharing Application delivery

◦What is your desired end state look/feel?

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Selecting a Portal Product Con’t.Prioritize the features you need

◦ Workflow Automation◦ Communications/Messaging◦ Application Delivery◦ Document Management/Tracking◦ Etc.

Perform Due Diligence◦ Does this company have a good rep?◦ Does their vision/mission align with your

organization’s?◦ Is it a stable product/well supported?

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Evaluate Products and SelectMake sure you have a formalized

evaluation method◦Will ensure fair selection◦Will withstand scrutiny◦Involve entire team/stake holders in

selection process

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Sample Eval FormAverage Raw Scores*

Evaluation Criteria Weight** WebOffice GoogleApps    

Content/Capabilities 5 5 4

Personalization/Roles 4 4 3

Authoring Approach (Collaborative or 1 at a time) 4 3 3

Upload Capabilities (multi-file, 1 at a time) 2 3 3

Ease of Navigation and Search 3 3 4

Ease of Implementation 4 2 3

Ease of Administration 3 3 2

MISC. Capabilities (i.e. Whiz-Bang features not included

in business reqs) 2 3 2

Cost 4 4 3

Service and Support 3 4 3

Reputation of Vendor & Product 3 4 4

Hardware Requirements 3 4 4

Adequate and Flexible Security 3 3 3

Total Weighted Scores 152 138

* Please Rate on a Scale of 1-5, 1 being does not meet

requirements in any way, and 5 being exceeds

requirements

**Reflects Importance of Criteria, 1 is no bearing on decision, 5 is hard

requirement 26

The EndAny questions?

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