1. RESUMEPeter StewienPersonal Details;Name : Peter Carl
StewienAddress : Club CKanoa Resort,Beach Road, Susupe,Saipan
MP96950USATelephone :(670) 4832582E-Mail Address
:[email protected] of Birth : AustraliaDrivers
License : Current C Class1 | P a g e
2. Career Summary-I am lucky to have enjoyed a very interesting
and long career which I havegained extensive experience and skills.
During this time, I have demonstratedthe ability to deal with
staff, customers and management at all levels, provide
aprofessional level of service to customers and maintain a
profitable and costeffective operation.In addition ten years spent
in the Army Reserve added a different dimension tomy skill level
and a depth to my ability with communication, team leadershipand
personnel management.Career Objectives-I enjoy work and I would
like a role that excites and challenges me. I havediverse skills
and a wealth of experience that can benefit any
organization.Strengths-I am diligent and strive to achieve
successful results. Having spent manyyears working overseas I have
accumulated a wealth of knowledge and insightwhen dealing with
people.My communication skills are effective, I have honed the
ability to listen and hearand use these when engaging clients,
stakeholders and staff.Experience and strong management experience
has made me shrewd andoperationally aware, together with broad
diversity I enjoy formulating processand procedures.I am a
pragmatic person and commit to any role I undertake. Building
solidfoundations and establishing a strong team to work amongst is
important anda big part of management I enjoy.Skills-
Organisational, coordination and time management skills Staff
management, mentoring and motivation Team building and development,
Financial management, forecasting, budgeting Strong communication
skills Contract definition Strategic planning Marketing, brand
reinforcement Networking, stakeholder communication
3. Employment History:General ManagerJanuary 2014
CurrentStrategic Gaming Solutions Inc. (Saipan USA)I am currently
employed as the General Manager by Strategic Gaming SolutionsInc.
at Club C in Saipan. My responsibilities involved the set up of
Club C,following which I became responsible for the management of
Club C.The Club operates as an electronic gaming operation running
Slot Machines andElectronic Gaming machines.Tasks:Finance
Management; Put programs into effect that will ensure the Club
operates effectivelywithin financial requirements expected by the
CEO and companydirectors. Management of cost controls and
expenditure providing audit teams tocontrol all departments.Staff
Management; Employ and manage department heads determine required
staffinglevels to match business fluctuations. Match Department
Heads to tasks to determine skill levels Recruit and induct staff
in line with company policies Implement and monitor staff workplace
compliance in accordanceto with the regulations as stated by the
CNMI Government. Develop staff policies and procedures to
matchdepartmental requirements. Structure succession planning
Nominate staff promotions to key middle management roles. Brief
staff department heads on workplace issues and information Monitor
and control adherence to company policies and procedures. Monitor
and control adherence to disciplinary codes in consultationwith the
Human Resources Department Identify workplace training requirements
and staff development. Monitor staff customer service
levelsBusiness and Operational Management;3 | P a g e
4. Develop Club operational budgets with the Finance Manager.
Develop Club capital expenditure budgets Analyze financials with
the Financial Manager and departmentmanagers. Compile operational
reports, weekly and monthly to the CEO. Manage Heads of Department
planning sessions. Organize operational management meetings Submit
relevant reports as required by the CEO and GovernmentRegulators.
Business analysesMarketing and Promotions; Formulate promotional
ideas to suit business needs and within budgetguidelines Develop
yearly marketing plan and promotion calendar Submit requests
compliant to guidelines from the CEO applicableto promotions Manage
and monitor ongoing promotions Work with related Departments (Food
& Beverage, Security &Surveillance) to coordinate events
and promotions.Gaming ManagerNovember 2006 January 2014Casino
Canberra Ltd (Casinos Austria)Currently I am employed as the Gaming
Manager at Casino Canberrawith responsibility of 37 Gaming
Tables.Tasks:Staff Management;Determine required staffing levels to
match business fluctuations. Match staff to tasks to determine
skill levels Recruit and induct staff in line with company policies
Implement and monitor staff workplace compliance in accordanceto
with the Gambling and Racing Commission. Develop staff policies and
procedures to matchdepartmental requirements. Ratify staff
schedules for Shift Rosters to match budget andbusiness levels.
Co-ordinate quarterly staff performance appraisals Structure
succession planning Nominate staff promotions to key supervisor and
middlemanagement roles. Brief staff on workplace issues and
information4 | P a g e
5. Monitor and control adherence to company policies and
procedures. Monitor and control adherence to disciplinary codes in
consultationwith the Human Resources Department Identify workplace
training requirements and staff development. Monitor staff customer
service levelsBusiness and Operational Management; Develop
Departmental operational budgets Develop Departmental capital
expenditure budgets Analyze financials with the General Manager
(GM) & Financial Officer Compile operational reports, daily,
weekly and monthly to the GM Participate in Heads of Department
planning sessions. Participate in operational management meetings
Submit GGB reports as required Business analyseso daily resultso
playing trendso gameso playero game mix and limitsMarketing and
Promotions; Formulate promotional ideas to suit business needs and
within budgetguidelines Develop yearly marketing plan and promotion
calendar Submit requests compliant to guidelines from Gambling
& RacingCommission applicable to promotions Manage and monitor
ongoing promotions Work with related Departments (Food &
Beverage, Security &Surveillance) to coordinate events and
promotions.Gaming Floor and Equipment Management; Identify
department equipment needs Complete purchase orders to procure
equipment Monitor equipment specifications and usage Maintain
inventory and stock as per Gambling and RacingCommission
requirements Develop maintenance and cleaning schedule (daily,
weekly, monthly) Monitor upkeep and integrity of Gaming area.Main
Floor -Gaming Shift ManagerMay 2006 November 20065 | P a g e
6. Wynn Macau Resort - MacauAs Table Games Shift Manager, Main
Floor at Wynn Macau Resort in Macau myresponsibility was operations
of 276 Table Games during shifts as rostered.Tasks; The management
of 702 dealers and supervisors rostered to operate276 gaming tables
Monitor & manage 16 Pit Managers and 2 Assistant Shift Managers
Allocation of staff to required tasks Maintenance of assessment
programs and required training Analysis of the Table results with
recommendations as to game mix andareas of concern. Maintenance of
company customer service standards Maintenance of company
procedures and policies Enforcement of Macau Gaming Regulations and
Law Liaison with Macau Gaming Board OfficialsCasino ManagerApril
2005 May 2006Subic Diamond Casino - PhilippinesI was the Casino
Manager at Subic Diamond Casino (36 gaming tables and60 slot
machines) in Subic Bay, Freeport Zone, Philippines.Tasks; Full
management of Gaming Department Main gaming hall VIP Room Slots
department CCTV department Surveillance Security -internal Security
-external Housekeeping department Food and beverage department VIP
services department Facilities and maintenance departmentThe
Departments named were directly under my control and in the
absenceof the Company Vice President I also was responsible for the
control andmanagement of the Finance Department and Cash
Desk.Casino Manager1. July 1998 Nov 2001 (Gaming Shift Manager -
Assistant Manager)6 | P a g e
7. 2. Nov 2001 Nov 2002 (Casino Manager)3. May 2003 April 2005
Casino Manager)Gold Reef City Casino South AfricaI was the Casino
Manager - Tables at Gold Reef City Casino Johannesburg(50 gaming
tables) operating 24 hours a day.I undertook this role twice; I
returned the second time at the request of theCompany Directors to
return the table operations back to a profitableposition. I
achieved a positive increase and exceeded budget requirementsahead
of proposed time frame.Tasks;Staff Management and Training;
Identify appropriate skills required Recruit, select and appoint
staff in line with company policies Co-ordinate quarterly
performance appraisals Structure succession planning Brief staff on
matters of importance Monitor and control adherence to company
policies and proceduresand maintain compliance with the Gauteng
Gambling Act Monitor and control adherence to disciplinary codes in
consultationwith the Human resources Department Identify training
needs and career aspirations Allocate staff according to business
requirements Monitor staff customer service levelsManagement &
Operational; Compile yearly departmental operational budgets
Compile additional capital expenditure budgets Attend monthly
financial reviews with the GM &FC Submit daily, weekly and
monthly reports to the GM Attend weekly management meetings Attend
credit control meetings as required Make decisions on players
credit in the absence of the GM or FC Submit GGB reports as
required Report on any criminal matters to the Gambling
BoardStatistics Analysis; Analyze all table games results on a
daily basis Analyze poor individual games results Analyze
individual player results on a daily basis Analyze game mix and
limitsMarketing and Promotions; Develop annual marketing plan in
with the Marketing Department Manage and monitor ongoing
promotions7 | P a g e
8. Formulate promotional ideas to suit business needs and
within budgetguidelines Submit competition guidelines to the
Gambling BoardEquipment, Procurement & Maintenance; Identify
department equipment needs Place equipment orders with approved
suppliers Monitor equipment usage and specifications Compile
accurate stock records as per Gambling Board requirements Maintain
all equipment as per Gambling Board requirementsCasino ManagerNov
2002 May 2003Rui and Breezes Casino, Punta Cana, Dominican
RepublicTasks; Staff Recruitment and training Financial control
Liaise with affiliated Hotel Control and ordering of stock and
equipment Maintenance of equipment and property Liaise with
management of casino tour groups in the USA Management of gaming
tables & slots Management of Food & Beverage Security &
surveillance.Floor Manager/Pit Operations ManagerJan 1996 July
1998Reef Casino, Cairns Australia - Casino Austria
InternationalTasks; staff rosters, opening and closing of tables,
game & pit management:o Blackjacko American Rouletteo Baccarato
Carrabian Pokero Sic Boo Pai Gowo Pokero Manilao Draw Pokero 5 Card
Stud8 | P a g e
9. o 7 Card StudPreceding Gaming positions before management
roles included; Aug 1995 Dec 1995Sydney Harbour Casino -Australia
Jul 1993 Aug 1995 Sun City Casino, South Africa Dec 1992 July 1993
Casino Canberra, Australia Sep 1992 Dec 1992Vakert Casino,
Budapest,Hungary Aug 1989 Aug 1992 Wild Coast Casino, South Africa
Dec 1985 Aug 1989 Adelaide Casino, AustraliaEducation-1967 :
Leaving Certificate (Year 12)Kings College, Adelaide, South
Australia1972 :Australian Army Reserve Officertraining1985 : Casino
Games Dealer Training, Adelaide Casino2013 : Diploma of
ManagementReferees-Mob +853 66421. Ben Lee1010IgamiX Management and
Consulting Ltd2. Bernie Morris Tel +61 02 6257 7074(General Manager
Casino Canberra)9 | P a g e
