Phone: (631) 475-1312639 Route 112

Patchogue, NY 11772

service@paumanokvethospital.com

Paumanok

Veterinary

Hospital, P.C.

www.PaumanokVetHospital.com

A warm, caring environment for pets and their people—and advanced veterinary technology.

Paumanok is the Indian name for Long Island. It literally means, “island in the shape of a fish.” It was immortalized in a poem by the famous Long Island native, Walt Whitman.

Dr. David Roy Hensen, DVMDiplomat of the American Board of Veterinary Practitioners

(canine and feline)Dr. Deirdre M. Hensen, V.M.D.

Hospital Philosophy

Everyone at the Paumanok Veterinary Hospital is committed to the highest quality medicine combined with ethics, compassion, family, and community involvement.

Dr. David Roy Hensen and Dr. Deirdre M. Hensen, the husband and wife veterinary owners of Paumanok Veterinary Hospital, have more than 50 years combined experience. They both come from strong family and ethical backgrounds, and their core beliefs are apparent in the practice they’ve built. Paumanok has a warm, friendly, and nurturing environment. The medical quality is state of the art. Paumanok staff, clients, and animal patients are treated with compassion, respect and dignity. Each patient at Paumanok receives superb veterinary care in a warm and friendly environment.

1

2

A Caring Environment for Every Pet –Especially Yours!The Drs. Hensen have four dogs (two at home and two handicapped dogs at the hospital), two cats, three horses, two goats, fourteen chickens (producers of Paumanok organic eggs), one rabbit, one guinea pig, and one cockatoo. They understand the human-animal bond and the attachment people have to their pets. Our staff is selected for their comfort with--and compassion for-- animals.

If your pet stays at Paumanok, either as a patient or as a boarder, you can rest assured that our caring staff will attend to his or her comfort, cleanliness and health throughout the stay. We pay strict attention to special dietary needs, and our employees are encouraged to play with the animals.

Paumanok has five kennel areas: two for medical and surgical cases, two for boarding pets, and one for bathing. All rooms have heat and air conditioning. The kennels and runs are specially designed for easy cleaning and disinfection. We have blankets, pillows and towels for your pet’s comfort.

We have outdoor runs, some of which are covered in the event of rain. This gives dogs an opportunity for exercise and fresh air. Hospitalized patients are housed separately from boarding animals. We work to make each cat and dog comfortable at Camp Paumanok. We intentionally limit the number of boarders to ensure a spacious and healthy environment for your pet. But most of all we have the most wonderful staff: a band of animal lovers who give more than you could ever wish for in the care of your pets.

Doctor BiographiesDr. David Roy Hensen (Dr. Dave) graduated from

Veterinary School in the Dominican Republic in

1982, where he learned to speak Spanish fluently. In

1988, he became a Diplomat of the American Board

of Veterinary Practitioners, a prestigious honor that

recognizes Dr. Dave as a specialist in the practice of

companion animal veterinary medicine. Dr. Dave

has a keen interest in diagnostic ultrasound. He is a

Member of LIVMA, NYSVMS, AVMA, the American

Veterinary Ultrasound Society and many community

and conservation organizations. Prior to Paumanok,

Dr. Dave worked at the Aldrich Animal Hospital, the

Miller Place Animal Hospital, the Animal Emergency

Hospital and the Smithtown Village Animal Hospital.

Dr. David Roy Hensen

3

4

Doctor BiographiesDr. Deirdre M. Hensen (Dr. Dee) graduated from the University of Pennsylvania School of Veterinary Medicine in 1982. She has a special interest in Avian medicine and Rabbit and Guinea Pig medicine. She is past president of the Long Island Veterinary Medical Association (LIVMA) and now serves as their liaison to Cornell Cooperative Extension of Suffolk County. Dr. Dee received the Stanley M. Aldrich award in 2005 in recognition of her outstanding work with LIVMA. In addition, she is a member of the New York State Veterinary Medical Society (NYSVMS), American Veterinary Medical Association (AVMA), and the Association of Avian Veterinarians (AAV), Association of Exotic Mammal Veterinarians, Veterinary Dental Society. Before establishing Paumanok Veterinary Hospital, Dr. Dee worked at the Shirley Veterinary Hospital and the Miller Place Animal Hospital.

Our staff are specifically hired for their conscien-tious, caring, and kind-hearted approach to their work. We encourage our staff to continually update and expand their skills by attending continuing education courses and seminars. We embrace the team approach.

Call us if you notice any of these symptoms, as they may indicate a medical concern:

• Eyeoreardischarge• Diarrheaorvomiting,especiallywithblood• Frequenturination,especiallywithblood• Strainingtourinate• Severeitching• Excessivelossofhair,eithersymmetricalorin

patches • Lossofappetite• Increasedwaterconsumption• Frequentblinkingorkeepingeyelidsclosed• Listlessness• Lameness• Seizures• Weightloss• Weakness• Injury• Bleeding• Discoloredmucusmembranes(gums) n Pale n Yellow n Bright red n Blue• Behavioralproblems

5

When to call Paumanok

Please call us first in an emergency!

We have extensive business hours and make every effort to see emergencies ourselves. However, if we are unavailable,--or if we determine that intensive care is needed at a time when we are not staffed to provide this care --we will direct you to the Animal Emergency Service.

Animal Emergency Service: (631) 698-2225. Located at the intersection of Rt. 25 and Patchogue-Mt. Sinai Rd. (Rt 83) in Selden, approximately ten minutes from our hospital.

Emergency Coverage

(see separate brochure)

Patchogue Rotary Animal Assisted TherapyPets over ParalysisHalloween Dog costume parade and contestPet Photos with SantaAnnual Open housePaumanok Volunteer programSchool to career participantsClient appreciation eventsCornell Cooperative Extension Animal Career program

Community Service

6

Community Service Affiliations

All of us at Paumanok are deeply committed to helping the people, animals, and environment of our community.

Service Middle Island Rotary Patchogue Rotary

Business Patchogue Chamber of Commerce

International Rotary Youth Exchange Rotary Group Study Exchange (GSE) Stony Brook university international student host-family program Vocation – student-related Cornell Cooperative Extension Patchogue Medford School district Longwood School district Rocky Point school district Patchogue Medford Interact club Longwood Interact club Career shadowing Paumanok Veterinary Hospital volunteer program

Mentor programs

Animal-related Suffolk County Community College veterinary technician internship program RescueInk Save-a-Pet Canine Companions for Independence GuideDogFoundation

Youth Girl scouts and Boy scouts

Veterinary Medicine Career Exploration Program

7

Paumanok provides comprehensive services for the life of your pet.

• Preventativehealthcarefordogs,cats,birds,

rabbits and guinea pigs.

• Parasitecontrolproductsandexpertise

• Fulldiagnosticcapabilities

n Radiology

n Ultrasound

n Clinical pathology (blood test, urine test)

n Electrocardiology

n Cytology and histopathology

Medical Services

Dr Dave doing surgery

8

• Fullsoft-tissueandorthopedicsurgery

• State-of-the-artanesthesiapreproomandsurgicalsuite

• Avianmedicine

• DentalServices

• InternalMedicine

• Dermatologyincludingotitistreatment

• Behaviormanagement

dog before surgery being prepped

Dr. Dave performing ultrasound exam

9

Non Medical Services

Boarding – for dogs, cats, birds, rabbits, and

guinea pigs. We strive to make each pet as

comfortable as possible in their home away from

home

Pet bath(s)--medicated and routine

Guided tours for scouts, school groups, etc.

Animal Assisted Therapy program

Pedicures

Express anal sacs

Emergency shelter for disaster situations

Puppy kindergarten

Beginner obedience classes

Annual open house for the public

10

Experienced dog trainers on staff to help clients with their dog’s behavioral and training issues.

Puppy Kindergarten:- Start your dog off on the right paw. This class includes teaching good manners, introduces obedience commands and answers to common puppy questions. It also includes off-leash playtime and socialization.- The course consists of four weekly sessions, and is for puppies 8 weeks to approximately 5 months of age.

Beginners Obedience:- Turn the dog you have into the dog you’ve always wanted. We teach you to train your dog, including good house manners, basic obedience and more.- The course consists of eight weekly sessions and is open to dogs approximately 6 months and older.

Advanced Obedience:- Review of basic commands with more work on distractions, in preparation for off-leash training.

- We also play dog games in class, including Tic-tac-toe, Musical hoops, Kibble Race, Biscuit balance, and much more.

- All dogs and puppies must be up to date on Rabies, Distemper/Parvo, etc. vaccinations. (Puppies must be up to date, appropriate for their age.)

Dog Training

11

Payments and DischargesThe attending veterinarian will provide an estimate of the likely cost of treatment, and payment in full is expected when pets are discharged. If additional care is required during a pet’s stay, the cost of such care and prognosis will be discussed before proceeding. Deposits are required for all surgical, hospital & boarding patients. All pets are discharged during normal hospital hours only.

Methods of payment: cash, checks with proper identification, MasterCard, Visa, American Express, Novus (Discover) card. Special financing arrangement are available using Automatic Clearing House (ACH) protocols. We also offer WellsFargofinancing.Thisallowsyoutofinanceveterinary care at our hospital at 0% interest over a period of six months subject to creditapproval.

12

Office HoursFlexibleOfficeHours –subjecttochange – always call first

Paumanok Veterinary Hospital is open Six days a week:

Monday: 8 a.m. to 8 p.m.Tuesday: 8 a.m. to 8 p.m.Wednesday: 8 a.m. to 10 p.m.Thursday: 8 a.m. to 8 p.m.Friday: 8a.m.to7p.m.Saturday: 8:30 a.m. to 5 p.m.

A receptionist is available by telephone on Sundays from 9 a.m. to 1 p.m.

Officehourssubjecttochange–alwayscallfirst

Office visits are scheduled by appointment. Wecan generally examine a patient within 24 hours of your request. In the event of an emergency, during Paumanok off hours, that can not wait – call the Animal Emergency Service (AES) in Selden at 631-698-2225.

Paumanok Veterinary Hospital is closed for majorholidays, staff meetings and occasional family events.

Convenient LocationPaumanok Veterinary Hospital is conveniently located on Route 112 in North Patchogue. We’re two miles south of the Long Island Expressway at Exit 64 and one-half mile north of Sunrise Highway at Exit 53 on the east side of the road. The hospital is wheel chair accessible and has plenty of parking.

13

We are located on the east side of Route 112 (Medford Avenue), 1/4 mile south of Woodside Avenue and 1/2 mile north of Sun-rise Highway and 2 1/2 miles south ofthe LIE exit 64.

639 Route 112Patchogue, N

Y 11772