Pas - r12sp4

8/3/2019 Pas - r12sp4

1/13

CA Clarity PPM v12.0 Service Pack 4 Product Architecture Stack (PAS)This document contains general platform information for CA Clarity PPM v12.0 Service Pack 4.

Many of the products below are not shipped with CA Clarity PPM and must be acquired directly by the customer. The softwareincluded with CA Clarity PPM is listed in Appendix A. Refer to your licensing agreement for more information.

9/17/2009 CA Clarity PPM v12.0 Service Pack 4 Product Architecture Stack Page: 1/13

Copyright 2009 CA. All rights reserved .

CA Clarity PPM ServersThe following table shows supported platforms for servers running CA Clarity PPM server software (application and background servers).

Sun Solaris Microsoft WindowsHewlett PackardHP-UX Linux IBM AIX

OperatingSystem 1)

Solaris 9SPARC 32-bitor 64-bit: anymaintenancerelease 1a)

Solaris 10SPARC 32-bitor 64-bit: anymaintenancerelease 1a)

Windows 2003 Server32-bit or 64-bitStandard Edition orEnterprise Edition up toSP2Windows 2008 Server32-bit or 64-bitStandard Edition orEnterprise Edition up toSP2

HP-UX 11iv2IA64: anymaintenancerelease

Red Hat EnterpriseLinux 4 32-bit or 64-bitfor x86 chipsets: anymaintenance release

Red Hat EnterpriseLinux 5 32-bit or 64-bitfor x86 chipsets: anymaintenance release

SUSE Enterprise Linux9 32-bit or 64-bit forx86 chipsets: anymaintenance release 1b)

SUSE Enterprise Linux10 32-bit or 64-bit forx86 chipsets: anymaintenance release 1b)

AIX 5.3: anymaintenance release

Virtualization See the CA Support Statement for Virtualization . To find this document, log in to CA Support Online and navigate to the CA ClarityProject & Portfolio Manager product page.

Database 2)

Oracle 9.2 Standard and Enterprise Edition: version 9.2.0.7 or higher 2a) Oracle 10.2 Standard and Enterprise Edition: version 10.2.0.4 or higher 2a) Oracle 11.1 Standard and Enterprise Edition: version 11.1.0.6 or higher 2a) Microsoft SQL Server 2005 Enterprise Edition: Any Service Pack 2b)

DatabaseInterface CA Clarity PPM DataDirect Type 4 Drivers for Oracle and SQL Server (included in CA Clarity PPM distribution)

Java Runtime

Sun J2SDK 1.5.0:

version 1.5.0_10or higher

Sun J2SDK

1.5.0: version 1.5.0_10or higher

HP JDK 5.0: version

5.0.04 or higher

Sun J2SDK 1.5.0:

version 1.5.0_10or higher

IBM Java 5 32-bit or 64-

bit: any maintenancerelease

ApplicationServer

Apache Tomcat 5.5: version 5.5.17 or higher

BEA WebLogic 9.2: any Service Pack

IBM WebSphere 6.1: 6.1.0.1 - 6.1.0.11 or 6.1.0.17 + iFix 6.1.0.17-WS-WAS-IFPK72252C.pak (APAR PK72252)

Report Server 3)

CABI 2.0 (BusinessObjects XI R2 SP3) - See Appendix E

CABI 2.1 (BusinessObjects XI R2 SP4) - See Appendix F

Actuate 9 iServer 3) Service Pack 1 or higher

Mail Server Any SMTP/IMAPI/POP3 mail server may be used. CA Clarity PPM does not explicitly support any one vendor.

Notes:1) CA Clarity PPM is supported on any localized version of the supported operating systems. a) The Sun UltraSPARC T2 processor is not supported. b CAClarity PPM on SUSE Linux connecting to a Microsoft SQL Server database is not currently supported.2) Databases can be run on any vendor-supported operating system. a) Oracle Real Application Cluster (RAC) is supported. Transparent Application Failover(TAF) in a RAC is supported on 10g & 11g only. b) SQL Server Named Instances is supported. SQL Server Clustering is supported with manual interventionafter a database failure to restart failed background processes.3)Actuate iServer is not currently supported on HP-UX Itanium, SUSE Linux, or RedHat Linux. The reporting server may reside on a separate server with asupported configuration apart from the CA Clarity PPM server.4) See Appendix C for further platform and operating system compatibility for operation in FIPS 140-2 compliant mode and IPv6 networking capability.
http://support.ca.com/http://support.ca.com/

8/3/2019 Pas - r12sp4

2/13





Integrated ServersThe following table shows supported software for servers integrating with CA Clarity PPM.

Single Sign On Server CA eTrust SiteMinder 6.0: any maintenance release

LDAP Server

CA eTrust Directory r12: any maintenance release

Novell eDirectory 8.7.1: any maintenance release

Sun ONE Directory Server 5: any maintenance release

Microsoft Windows Active Directory 2000 or 2003: any Service Pack

SharePoint ServerIntegration requires Windows SharePoint Services 3.0 (WSS 3.0) or greater with Microsoft Office Web Components.Both Microsoft Office SharePoint Portal Server 2003 and Microsoft Office SharePoint Server 2007 are supported if youuse them with WSS 3.0.

8/3/2019 Pas - r12sp4

3/13





ClientsThe following table shows supported software for client machines accessing CA Clarity PPM.

Microsoft Windows Apple Mac OS Desktop Linux

Operating System

Microsoft Windows XPProfessional: Service Pack 2 orhigherMicrosoft Windows Vista, alleditions

Mac OS X: release 10.3 or higher Any vendor or version with supportfor browsers listed below.

Web Browser

Internet Explorer 5.5: Service Pack2

Internet Explorer 6.0: Service Pack1 (version 6.0.2800) or higher

Internet Explorer 7.0

Firefox: version 2.0 or higher

Safari: version 2.0.1 or higher



Client Applications

Microsoft Excel 2002-2007, alleditions.Microsoft Project 2000-2007, alleditionsJava 5 Runtime Environment(required for Open Workbench, CAClarity PPM Microsoft Projectinterface, and XOG Client):1.5.0_10 or higher patch levelAdobe SVG Viewer (for viewinggraphs and charts using InternetExplorer). Version 3.03 (alllanguages.

Acrobat Reader 7.0 or higher (forreading CA Clarity PPM installationguides, technical manuals, user

guides, and offline reports)Actuate e.Report Designer Proversion 8 or higher (required onlyfor custom report development):Client software version must matchor pre-date iServer versionCrystal Reports XI Designer(required only for custom reportdevelopment): any service pack

Microsoft Office Excel.

Mac OS Preview PDF viewer (forreading CA Clarity PPM installationguides, technical manuals and userguides)

No MS Project support

No Open Workbench support

No Actuate Report Designer support

No Crystal Report Designer support

No Offline Timesheet support

Acrobat Reader 7.0 or higher (for

reading CA Clarity PPM installationguides, technical manuals, userguides, and offline reports)

No Excel Export support

No MS Project support

No Open Workbench support

No Actuate Report Designer support

No Crystal Report Designer support

No Offline Timesheet support

Third-party SOAPIntegration Toolkits

MS Visual Studio 2005 (.NETFramework 2.0)

Apache AXIS 1.3

Apache AXIS 1.3 Apache AXIS 1.3

8/3/2019 Pas - r12sp4

4/13





CA Clarity PPM Internationalization and Localization

CA Clarity PPM is fully internationalized and supports currently 15 languages (see table below), as well as a total of 100+ regional settingsfor date, time, and number formatting.

Supported Languages

EnglishFrench

GermanJapanese

SpanishBrazilian Portuguese

ItalianDanish

DutchSwedishCzechFinnish

KoreanSimplified ChineseTraditional Chinese

Note : Not all languages are supported by third-party applications. Refer to the documentation for those products for more information onlanguages that they support.

Locale Certification TestingIn addition to internal internationalization and localization verification, a thorough certification testing was performed by VeriTest of

Lionbridge Technologies, Inc for the CA Clarity 8.0 release. The certification testing included functional, internationalization and localizationverification of CA Clarity on specific localized platforms and was performed for select locales and on select releases only. The tables beloware grouped by release.

CA Clarity 8.0

Locale CA ClarityRelease Details

Japanese 8.0 FP01 Operating SystemJapanese Microsoft Windows 2003 ServerJapanese Solaris 10Java RuntimeSun Java SDK 1.5.0DatabaseJapanese Oracle 10gJapanese Microsoft SQL Server 2005 Application ServerApache Tomcat 5.5.17 ReportingActuate 8.0 iServer SP1Languages VerifiedJapanese

Korean 8.0 FP01 Operating SystemKorean Microsoft Windows 2003 ServerJava RuntimeSun Java SDK 1.5.0DatabaseKorean Microsoft SQL Server 2005 Application ServerApache Tomcat 5.5.17 ReportingActuate 8.0 iServer SP1Languages VerifiedKorean

8/3/2019 Pas - r12sp4

5/13





Locale CA ClarityRelease Details

Chinese 8.0 FP01 Operating SystemSimplified Chinese Microsoft Windows 2003 ServerJava RuntimeSun Java SDK 1.5.0DatabaseSimplified Chinese Microsoft SQL Server 2005 Application ServerApache Tomcat 5.5.17 ReportingActuate 8.0 iServer SP1Languages VerifiedSimplified Chinese, Traditional Chinese

French 8.0 FP01 Operating SystemFrench Microsoft Windows 2003 ServerJava RuntimeSun Java SDK 1.5.0DatabaseFrench Microsoft SQL Server 2005 Application ServerApache Tomcat 5.5.17 ReportingActuate 8.0 iServer SP1Languages VerifiedFrench, German, Spanish, Italian, Brazilian Portuguese, Dutch, Swedish, Czech

German 8.0 FP01 Operating SystemGerman Microsoft Windows 2003 ServerJava RuntimeSun Java SDK 1.5.0DatabaseGerman Microsoft SQL Server 2005

Application ServerApache Tomcat 5.5.17 ReportingActuate 8.0 iServer SP1 Languages VerifiedGerman, French, Spanish, Italian, Brazilian Portuguese, Dutch, Swedish, Czech

8/3/2019 Pas - r12sp4

6/13





Appendix A: Products Included with CA Clarity PPM

The following table includes third-party software licensed and shipped with CA Clarity PPM. All software below is included on the CA ClarityPPM Installation DVD.

Component Notes

Java Runtime The JDK installers for all supported operating systems.

Application Server Apache Tomcat for all supported operating systems.

Report Server CABI 2.1 (BusinessObjects XI R2 SP4). Actuate iServer is no longer licensed and shipped with CA Clarity PPM.

BEA WebLogic and IBM WebSphere are not included with CA Clarity PPM. Customers wishing to use either of these over Tomcat mustacquire these licenses independent of CA Clarity PPM.

Actuate eReport Designer is not included with CA Clarity PPM. eReport Designer Pro is required only for custom report development inCA Clarity PPM.

Crystal Reports Designer is not included with CA Clarity PPM. This is required only for custom report development.

8/3/2019 Pas - r12sp4

7/13





Appendix B: Change History

No Changes in v12.0 Service Pack 4

Changes in v12.0 Service Pack 3Component Description

Operating system Changed language to explicitly exclude support for the Sun UltraSPARC T2 processor

Report Server Business Objects is now supported on Apache Tomcat only. Installing Business Objects on Weblogic and Websphereis no longer supported for new installations.

Cients Dropped minimum client hardware recommendations.


Report Server Added CABI 2.1 (BusinessObjects XI R2 SP4) support


LDAP Server Added CA eTrust Directory r12

Changes in v12.0Component Description

Server OS

Removed Windows 2000.Removed Solaris 8.Removed Red Hat Enterprise Linux 3.Removed AIX 5.2.Added Windows 2008.Added SUSE Linux 10.Added RedHat Enterprise Linux 5.

Virtualization Added Linux (SUSE and RedHat) support on VMWare ESX Server 3

DatabaseRemoved Oracle 10.1 support.Added Oracle 11g support.

Client Applications Removed Microsoft Office 2000 support.

Changes in 8.1 Service Pack 1Component Description

Server OS Removed support for HP-UX 11iv1 PA-RISC

8/3/2019 Pas - r12sp4

8/13





Component Description

Report ServerSupport for BusinessObjects XI R2 SP3Support for Actuate 9 iServer (upgrading customers only)

Network Support for IPv6 in Windows

Client ApplicationsAdded support for eReport Designer Pro 9.Minimum Adobe Reader version is now 7.0. Older versions of the Reader software are not guaranteed to work withall newer PDF documents.

Changes in 8.1 Fix Pack 3Component Description

Database Support for MS SQL 2005 Cluster


Server OS Support for Microsoft Windows 2003 SP2


Client Applications Minimum Adobe Reader version is now 7.0. Older versions of the Reader software are not guaranteed to work withall newer PDF documents.

Changes in 8.1Component Description

Virtualization Added VMWare ESX Server 3

Database Removed Microsoft SQL Server 2000. Customers must use SQL Server 2005.

Client OS Added Microsoft Windows Vista

Client Browsers Added Windows Internet Explorer 7.0 and Macintosh Safari 2.0.1.

Client Applications Added Microsoft Office 2007. Includes Project 2007 scheduler integration as well as Excel 2007 for Off lineTimesheets and Export to Excel.


Client OS Added Desktop Linux, any vendor or version supporting Firefox 2.0 or higher.

Client Browsers Removed Firefox 1.5 support. Firefox 2.0 or higher is supported.

Languages Added Danish

No Changes in 8.0 Fix Pack 1

8/3/2019 Pas - r12sp4

9/13





Changes in 8.0Component Description

Server OSAdded Solaris 10

Added SUSE Enterprise Linux 9

Database

Removed Oracle 8i. Existing 8i customers must upgrade to version 9i or 10g.Updated minimum Oracle 9i patch level to 9.2.0.7 for required bug fixes. Updated minimum Oracle 10gRelease 1 patch level to 10.1.0.4 for required bug f ixes. 10g Release 2 minimum patch level i s unchanged.Removed Microsoft SQL Server 2000 Service Pack 3. Service Pack 4 is now required.

Database Interface Removed Oracle JDBC Driver. CA Clarity DataDirect drivers are now required for both SQL Server and Oracle.

Java Runtime Server Java version is now 5 (JDK 1.5) for all platforms. JDK 1.4 is removed.

Application Server

Added Apache Tomcat 5.5. Orion is removed. Existing Orion customers will be upgraded to Tomcat.Added BEA WebLogic 9.2. Version 8.1 is removed. Existing WebLogic 8.1 customers must upgrade to 9.2. Thisis required for Java 5.0 support.Added IBM WebSphere 6.1. Versions 5.1 and 6.0 are removed. Existing WebSphere customers must upgradeto 6.1. This is required for Java 5 support.The three supported application server vendors are now supported across all supported operating systems.

Report Server Added Actuate 8.0 SP1. Version 7.0 is removed. Existing customers must upgrade to 8.0 SP1.

Single Sign On CA eTrust SiteMinder is now generally supported for any platform supported by both SiteMinder andCA Clarity.

This includes configurations with Tomcat 5.5, WebLogic and WebSphere application servers.

Mail Server Added new Mail Server category to clarify.

Client Browsers Removed support for Firefox 1.0 and Mozilla browsers. Only Firefox 1.5 or higher are now supported.

Client Applications Added Java 5 (JDK 1.5) and removed JRE 1.4. Open Workbench, Microsoft Project and XOG users mustinstall the updated Java 5 Runtime Environment. These will not run on the older JRE.

Third-party SOAPIntegration Toolkits New section containing SOAP toolkits certified against the CA Clarity XOG WSDL-driven web services.

Java Runtime Client and Server JRE updated to 1.5.0_10 or higher due to security vulnerability found in prior version.

8/3/2019 Pas - r12sp4

10/13





Appendix C: FIPS Operating Mode Restrictions

Not all CA Clarity PPM platforms may support RSA BSAFE Crypto-J for FIPS 140-2 certification. The following table displays thecompatible platforms and operating systems documented by RSA. While other platforms may and likely will function correctly, CA cannotguarantee support for Crypto-J on any other than those listed below.

Platform InformationPlatform Operating System Number of Bits CPU Architecture Release

Microsoft Windows 2003 Server 32 Intel x86 Sun JDK 1.5

Sun Solaris 910

32 32 bit extension for USparc V9 Sun JDK 1.5

Red Hat Linux Advanced Server 3.0 32 Intel x86 Sun JDK 1.5

8/3/2019 Pas - r12sp4

11/13





Appendix D: IPv6 Network Compatibility Restrictions

CA Clarity PPM is certified to operate in an IPv6 networking environment with restrictions. Other configurations of CA Clarity PPM usingIPv6 may work but have not been certified. Note that for mixed IPv6/IPv4 environments, it is assumed that the server instance utilizes twonetwork interface cards, one configured for IPv6 and the other for IPv4.

Platform InformationPlatform Operating System Server/Client Component Connectivity Network Configuration

Microsoft Windows 2003 Server Database(SQLServer 2005)

IPv6 IPv6

Database(SQLServer 2005)

IPv4 IPv6/IPv4

Database(Oracle)

IPv4 IPv6/IPv4

LDAP IPv4 IPv6/IPv4

Reporting IPv4 IPv6/IPv4

Email IPv4 IPv6/IPv4

XOG IPv6 IPv6

XOG IPv4 IPv6/IPv4

OWB IPv6 IPv6

OWB IPv4 IPv6/IPv4

8/3/2019 Pas - r12sp4

12/13





Appendix E: BusinessObjects XI R2 SP3 (CABI 2.0) Supported Configurations

The following Business Objects configurations are supported for CA Clarity PPM. Additional information such as minimum BusinessObjects hardware requirements can be found in the Business Objects Supported Platform documentation available from SAP. Forinformation on virtualization support, reference the following SAP document: Business Objects Support Statement VMWare ESX Server

The application servers listed in the following table indicate the minimum releases tested by Business Objects. Subsequent releases(indicated by the last number in the name) will be supported but are not necessarily tested by Business Objects. The same applies to theapplication server JDKs.

Note: If there are network editions of any application servers listed in the following table, those network editions are not supported. Unlessotherwise specified, only 32-bit versions of the application servers (along with their underlying JDK) can be used.

Operating System Server Version Application Server / JDK CMS & Audit DatabaseProvider / Data Connector

Microsoft Windows

Windows Server 2003 (32 bit) R2Enterprise EditionWindows Server 2003 (32 bit)SP1 Datacenter Edition

Windows Server 2003 (32 bit)SP1 Enterprise EditionWindows Server 2003 (32 bit)SP1 Standard EditionWindows Server 2003 (32 bit)SP1 Web Edition

Note : Business Objects supportsand recommends installation of allMicrosoft critical patches for theoperating systems listed.

Tomcat 5.5/JDK 1.5.0_xx

WebLogic 9.2/JDK 1.5.0_04 +(Upgrade customers only)

WebSphere 6.1.0.7/JDK 1.5.0_xx(Upgrade customers only)

MS SQL Server 2005/MDAC 2.8 &SNAC

Oracle 9.2/Oracle Net Client 9.2

Oracle 10.2/Oracle Net Client 10.2MySQL 4.1.13/MySQL C-Api

Linux

Redhat Enterprise Server 4.0 (32and 64-bit).An installation workaround isrequired for this server version.Refer to SAP KB4026578 article.

Minimum OS required pluscompat-libstdc++-33-3.2.3-47.3.i386.rpm.SUSE Enterprise Linux 9.0 (32

and 64-bit)




Oracle 10.2/Oracle Net client 10.2

MySQL 4.1.13/MySQL C-Api

Solaris

Solaris 9 (32 and 64-bitSPARC)

Solaris 10 (32 and 64-bitSPARC)See the Business Objects Supported Platform document for Solaris for minimum patch requirements .


WebLogic 9.2 /JDK 1.5.0_04+(Upgrade customers only)





AIX

AIX 5.3 (32 and 64-bit)Minimum patch requirements: Maintenance Level 1November 2003 C++ Runtime

PTF => xl.Ca50.rte 6.0.0.14(Note: This PTF requiresRuntime of Level 6.0.0.0 to beinstalled prior to installing thePTF.)






HP-UX Not supported.

8/3/2019 Pas - r12sp4

13/13




Appendix F: BusinessObjects XI R2 SP4 (CABI 2.1) Supported Configurations

The following Business Objects configurations are supported for CA Clarity PPM. Additional information such as minimum BusinessObjects hardware requirements can be found in the Business Objects Supported Platform documentation available from SAP. Forinformation on virtualization support, reference the following SAP document: Business Objects Support Statement VMWare ESX Server.

The application servers listed in the following table indicate the minimum releases tested by Business Objects. Subsequent releases(indicated by the last number in the name) will be supported but are not necessarily tested by Business Objects. The same applies to theapplication server JDKs.

Note: If there are network editions of any application servers listed in the following table, those network editions are not supported. Unlessotherwise specified, only 32-bit versions of the application servers (along with their underlying JDK) can be used.

OperatingSystem Server Version Application Server/JDK

CMS & Audit DatabaseProvider / Data Connector

MicrosoftWindows

Windows Server 2003 (32 and 64bit) R2 Enterprise EditionWindows Server 2003 (32 and 64bit) SP1 and SP2 Datacenter Edition

Windows Server 2003 (32 and 64bit) SP1 and SP2 Enterprise EditionWindows Server 2003 (32 and 64bit) SP1 and SP2 Standard EditionWindows Server 2003 (32 and 64bit) SP1 and SP2 Web Edition

Note : Business Objects supports andrecommends installation of all Microsoftcritical patches for the operatingsystems listed.


WebLogic 9.2/JDK 1.5.0_04 +(Upgrade customers only)


MS SQL Server 2005/MDAC 2.8 & SNAC




Linux

Redhat Enterprise Server 4.0 (32 and64 bit).An installation workaround is requiredfor this server version. Refer to SAPKB4026578 article. Minimum OS

required plus compat-libstdc++-33-3.2.3-47.3.i386.rpm.SUSE Enterprise Linux 9.0 (32 and 64

bit)






Solaris

Solaris 9 (32 and 64-bit SPARC) SunUltraSPARC T2 processor is notsupported.

Solaris 10 (32 and 64-bit SPARC)See the Business Objects Supported Platform document for Solaris for minimum patch requirements . SunUltraSPARC T2 processor is notsupported.


WebLogic 9.2 /JDK 1.5.0_04+(Upgrade customers only)





AIX

AIX 5.3 (32 and 64-bit)Minimum patch requirements: Maintenance Level 1November 2003 C++ Runtime

PTF => xl.Ca50.rte 6.0.0.14(Note: This PTF requiresRuntime of Level 6.0.0.0 to beinstalled prior to installing thePTF.)






HP-UX Not supported.

Documents

Pas - r12sp4