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PARTNERSHIP INVITATION Photo: Phil Winterton 2020/21

PARTNERSHIP INVITATION€¦ · Marcus Testoni. Cameron McDonald Perrie Croshaw. Robert Sciacchitano. TOURISM & MARKETING COORDINATOR Stacey Jones VISITOR SERVICES CASUAL STAFF . Sylvia

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Page 1: PARTNERSHIP INVITATION€¦ · Marcus Testoni. Cameron McDonald Perrie Croshaw. Robert Sciacchitano. TOURISM & MARKETING COORDINATOR Stacey Jones VISITOR SERVICES CASUAL STAFF . Sylvia

PARTNERSHIP INVITATION

Photo: Phil Winterton2020/21

Page 2: PARTNERSHIP INVITATION€¦ · Marcus Testoni. Cameron McDonald Perrie Croshaw. Robert Sciacchitano. TOURISM & MARKETING COORDINATOR Stacey Jones VISITOR SERVICES CASUAL STAFF . Sylvia

THE PAVILION EVENTS

& MARKETING

COORDINATOR

Jackie Hall

KIAMA MUNICIPAL

COUNCIL GENERAL

MANAGER

Kerry McMurray

MANAGER, TOURISM

& EVENTS

Karen Ronning

PART TIME EVENTS

COORDINATOR

Jayne Whitehead

PART TIME EVENTS

COORDINATOR &

VISITOR SERVICES

OFFICER

Anna McDonald

VISITOR SERVICES

COORDINATOR

Sally Bursell

PART TIME VISITOR

SERVICES OFFICER

Rianna Burgess

PART TIME VISITOR

SERVICES OFFICER

Honni Procter

THE PAVILION

PROPERTY CLEANER

Glen Benson

OUR TEAM

TOURISM ADVISORY COMMITTEE

CHAIR - Clr Matt Brown

Kerry McMurray

Clr Warren Steel

Marcus Testoni

Cameron McDonald

Perrie Croshaw

Robert Sciacchitano

TOURISM &

MARKETING

COORDINATOR

Stacey Jones

VISITOR SERVICES CASUAL STAFF

Sylvia Milton, Diane Colivas, Deb Gallagher, Jacqueline Weiley, Astrid Nichols,

Vanessa Harrington and Nat Werfel plus

OUR TEAM OF 12 VOLUNTEERS

Destination Kiama is the team within Kiama MunicipalCouncil that coordinates all tourism operations, opportunities and strategic marketing.

Page 3: PARTNERSHIP INVITATION€¦ · Marcus Testoni. Cameron McDonald Perrie Croshaw. Robert Sciacchitano. TOURISM & MARKETING COORDINATOR Stacey Jones VISITOR SERVICES CASUAL STAFF . Sylvia

YOUR INVITATIONDestination Kiama invites local businesses and events to partner with us to sustainably grow overnight visitor expenditure.

The Kiama area (Kiama, Gerringong, Gerroa, Jamberoo, Minnamurra, Bombo) has been welcoming visitors for many years and the tourism industry is recognised as vital for our local economy.

Destination Kiama is the team within Kiama Municipal Council that coordinates destination management, tourism operations, opportunities, strategic marketing, industry and experi-ence development, partnerships and destination events.

Our team operates across the seven following areas:

• Destination ManagementPrioritisation and coordination of key projects.

• Destination MarketingStrategic marketing of our destination.

• Visitor ServicingOperation of the accredited Visitor Information Centre, partnership administration, online bookings, publications, volunteer management and service delivery.

• Destination and Major EventsEvent attraction, New Years Eve, destination and major event support and funding.

• Industry DevelopmentProvision of opportunities for the local tourism sector and businesses, to foster innovation and continuous improvement.

• Community and Industry EngagementTourism After Hours networking events, Above and Beyond Awards program, Tourism Advisory Committee representation, communication via The Buzz and Destination Kiama Facebook page.

• The PavilionConferences, Weddings, Business and Community Events.

In light the challenging business conditions of 2019/20, Destination Kiama is offering a 25% discount on the full twelve

month partnership fee for 2020/21.

Page 4: PARTNERSHIP INVITATION€¦ · Marcus Testoni. Cameron McDonald Perrie Croshaw. Robert Sciacchitano. TOURISM & MARKETING COORDINATOR Stacey Jones VISITOR SERVICES CASUAL STAFF . Sylvia
Page 5: PARTNERSHIP INVITATION€¦ · Marcus Testoni. Cameron McDonald Perrie Croshaw. Robert Sciacchitano. TOURISM & MARKETING COORDINATOR Stacey Jones VISITOR SERVICES CASUAL STAFF . Sylvia

BENEFIT BUSINESS PARTNER

$120 (with 25% discount

for 20/21 = $90)

PLATINUM PARTNER

$295 (with 25% discount

for 20/21 = $221.25)

Kiama ‘wave’ sticker (2)

Destination Kiama partnership decal / sticker

Subscription to ‘The Buzz’ Destination Kiama’s monthly electronic industry newsletter

DL size business/event brochure displayed in the Kiama Visitor Information Centre, servicing up to 700 visitors per day

Visitor referrals from qualified visitor centre staff and volunteers, based on customer needs

Business webpage and/or events calendar listing on kiama.com.au

1 x webpage (via ATDW)

2 x webpage (via ATDW)

Free listing in the annual official Kiama Visitor Guide, distributed locally, state-wide & online (60,000 printed)

Featured listing in the official Kiama Visitor Guide

Invitations to industry development opportunities (e.g. Photography workshops & Event Boot Camp)

(2 People max.)

(4 People max.)

Attend the Tourism After Hours – our invitation only, networking event held 5 times annually

(Max 2 FOC)

(Max 4 FOC)

Opportunity to host Tourism After Hours and in return showcase your business

Business or event featured digitally on screens at the Visitor Information Centre

Opportunity to host Visitor Information Centre staff and volunteer on familiarisation tours

Opportunity to provide product updates to Visitor Information Centre staff and volunteers

Instant bookings via online booking platform (where relevant)

Business featured digitally on screens at the Visitor Information Centre

First option for sponsorship and promotionalopportunities e.g. NYE, Events Flyer, online, signage etc.

Free listing in the Local Dining Guide (where relevant)

Free listing in the Accommodation Guide (where relevant)

Free listing in the online Business Events Guide (where relevant)

Assistance with your business or event ATDW listing

Stock the Kiama Visitor Guide with the ability to collect from the Visitor Information Centre, seven days a week

Kiama Visitor Guides delivered monthly to your business*

10% Partner Discount when advertising in the 2021 Kiama Visitor Guide

DESTINATION KIAMAPARTNERSHIP OPPORTUNITIES 2020/21

NOTE: We welcome partnership from businesses outside of the Kiama LGA however Platinum level is required.

*Monthly brochure delivery is excluded for those partners outside the Kiama LGA.

Page 6: PARTNERSHIP INVITATION€¦ · Marcus Testoni. Cameron McDonald Perrie Croshaw. Robert Sciacchitano. TOURISM & MARKETING COORDINATOR Stacey Jones VISITOR SERVICES CASUAL STAFF . Sylvia

2020-21 PARTNERSHIP TERMS & CONDITIONS

DESTINATION

Klcifl\a SOUTH COAST N.s.w. AUSTRALIA

2020-21 PARTNERSHIP TERMS & CONDITIONS

Completion of this Destination Kiama Partnership Application Form constitutes a binding agreement to participate in the Kiama Municipal Council, Destination Kiama Partnership

Program in accordance with these terms and conditions.

l We, Kiama Municipal Council, trading as Destination Kia ma aim to best represent all business or event and tailor our information provision based on the customer's individual

needs. The quality of the information we are able to provide is based on what the partner provides to us

2. The participant agrees to ensure that content or any information or material provided or published does not contain any defamatory, slanderous, misleading or deceptive

material or any infringement of copyright or otherwise contravene laws and regulations in force in Australia

3 Destination Kia ma reserves the right to refuse any substandard materials and to edit copy and images supplied to fit themes and templates

4. Responsibility is on the participant to ensure that images meet quality standards and adhere to all relevant copyright laws

5. Responsibility is on the participant to ensure that all information listed on ATDW and in any advertisements in Destination Kiama collateral (eg. official Visitor Guide) is correct

when supplied.

6. Failure to provide any material by the appropriate deadlines may result in cancellation and loss of any monies paid

7. The participant agrees to indemnify and hold harmless Kia ma Municipal Council and the Destination Kiama Partner Program, Visitor Services and Events staff from and against

all losses, liabilities, proceedings, claims, expenses and other costs arising directly or indirectly as a result of or in connection with the promotion of the product or facilities of the

participant

8. Destination Kiama will not be liable in any manner for loss or damage to any film, artwork, or other materials, which may be supplied

9. Where a business resides or conducts their business outside the Kiama Local Government Area, Destination Kiama reserves the right to refuse partnership based on a sighted

possible competition with a local partnered business.

10 It is at the discretion of Destination Kiama to accept the inclusion of a partner into the Partnership Program and associated activities.

11 Participation in marketing and public relation opportunities provided by Destination Kia ma, Destination NSW & Tourism Australia will be at each organisation's own discretion.

12 Participation in the partnership program is not confirmed until payment has been received and, where relevant, selection criteria met

13 The Destination Kiama Partnership cost is valid from 1 July 2020 to 30 June 2021. Invoices will be sent from Kiama Municipal Council to the billing address provided and

payment is to be made within 14 days.

14. A discount of 25% will be applied to all application invoices for the 1 July 2020 to 30 June 2021 partnership period (only) following the COVID-19 epidemic

15. kiama.com.au will display partner information sourced directly from the Australian Tourism Data Warehouse (ATDW). To fully utilise the website features, tourism partners need

to list their event or business for free on ATDW. Should businesses be ineligible to list on ATDW, a website listing will be manually created for you to ensure your inclusion on

the kiama.com.au website please contact us if this is the case. Visit https://atdw.com.au to create or modify your listing

PRIVACY & PERSONAL INFORMATION PROTECTION NOTICE

Purpose of collection: We are collecting your personal information in order to enable Council to execute the benefits as relates to the partnership in which you are applying.

Intended recipients: The intended recipient of the information is Kiama Municipal Council, trading as Destination Kia ma

Supply: While the supply of this information is voluntary, the personal information you provide will enable Council to assess your application and allow us to best represent your

business

Access/Correction: The personal information can be accessed by you and may be available to third parties in accordance with the Government Information (Public) Access Act and

Council's Privacy Management Plan. You may make an application for access or amendment to personal information held by Council. We will consider any such application in

accordance with the Privacy and Personal Information Protection Act 1998

Storage: Kia ma Council is the agency that holds the personal information. Council may be contacted on 02 4232 0444, or by email to: [email protected] or at 11 Manning

Street Kiama. NSW 2533

Kia ma Council's Privacy Policy can be viewed at : http://www.kiama.nsw.gov.au/your-council/administration---policies/plans--policies/policies

2020-21 PARTNERSHIP PROCESS

0 Complete your application via kiama.com.au/partnership, an invoice will be forwarded from Council.

0 Update your business/events' ATDW listing via atdw.com.au (or contact us for assistance).

0 Ensure your flyer is on display at the Visitor Information Centre@ Blowhole Point.

O Follow @DestinationKiama and @kiamansw on Facebook and @kiamansw on lnstagram.

0 Tag @kiamansw #kiamansw in your business/event Facebook and lnstagram posts.

O Stock the Kiama area Official Visitor Guide at your business or event.

O Look out for industry development and networking opportunities via our monthly e-newsletter.

O Check your website listing on kiama.com.au to ensure it best represents your business/event.

O Contact our friendly team at any time to discuss how else we can assist you.

[email protected] I www.kiama.com.au 1300 654 262 Kiama Visitor Information Centre, Blowhole Point

Page 7: PARTNERSHIP INVITATION€¦ · Marcus Testoni. Cameron McDonald Perrie Croshaw. Robert Sciacchitano. TOURISM & MARKETING COORDINATOR Stacey Jones VISITOR SERVICES CASUAL STAFF . Sylvia

DESTINATION

K1ama SOUTH COAST N.S.W. AUSTRALIA

2020-21 PARTNERSHIP APPLICATION FORM

PLEASE TICK:

D BUSINESS LEVEL D PLATINUM LEVEL

$120 (WITH 25% DISCOUNT FOR 20/21 = $90) $295 (WITH 25% DISCOUNT FOR 20/21 = $221.25)

YOUR BUSINESS OR EVENT INFORMATION - FOR PUBLICATION:

BUSINESS/EVENT NAME:

CONTACT PHONE:

ADDRESS/VENUE:

WEBSITE:

EMAIL:

A TDW PRODUCT ID:

BILLING & PERSONAL INFORMATION - NOT FOR PUBLICATION:

APPLICANTS NAME:

ADMIN PHONE:

POST AL ADDRESS:

PERSONAL EMAIL:

REGISTERED NAME:

ABN:

2020-21 PARTNERSHIP AGREEMENT

_ _ _ _ _ _ _ _ _ _ _ (applicant), accept the Destination Kiama 2020/21 Partnership terms and

conditions and understand that the partnership cost will be invoiced and payable via Kiama Municipal Council.

SIGNED: _ _ _ _ _ _ _ _ _ _ _ DATE: _ _ _ _ _ _ _ _ _ _ _

0 I wish to opt in to an annual automatic partnership renewal (invoiced June each year)

[email protected] I www.kiama.com.au I 1300 654 262 I Kiama Visitor Information Centre, Blowhole Point

Page 8: PARTNERSHIP INVITATION€¦ · Marcus Testoni. Cameron McDonald Perrie Croshaw. Robert Sciacchitano. TOURISM & MARKETING COORDINATOR Stacey Jones VISITOR SERVICES CASUAL STAFF . Sylvia