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Participatory Design of Academic Libraries International Conference KRE 11, Prague September 10, 2011 Nancy Fried Foster Director of Anthropological Research River Campus Libraries, University of Rochester 1 Slide 2 University of Rochester Private College Upstate New York 4,608 Undergraduates 2,900 Graduates 1,258 Faculty 3 nearby campuses Medical Center Eastman School of Music River Campus 2 Slide 3 3 Slide 4 Photo of Cayuga Lake 4 Slide 5 Photo of sign near Cayuga Lake 5 Slide 6 Photo of classic design examples 6 Slide 7 Participatory Design 7 Slide 8 8 Slide 9 9 Slide 10 10 Slide 11 Photo of faculty being interviewed 11 Slide 12 12 Slide 13 Recruit participants and refine objectives Identify what they need to do and how they like to work Select and refine solutions 13 Slide 14 Photo of faculty being interviewed 14 Slide 15 Photo of retrospective interview 15 Slide 16 Photo of map interview 16 Slide 17 Photo of dorm visit 17 Slide 18 Photo of design workshop artefact 18 Slide 19 What do they need? 19 Slide 20 What do they need to do? 20 Slide 21 Photo of nVivo software 21 Slide 22 22 Slide 23 23 Slide 24 Photo of design workshop artefact 24 Slide 25 25 Slide 26 26 Slide 27 Criteria for assessing possible XC features Feasible, buildable Closely related to core XC functionality Meets known user needs Could increase uptake of XC Novel idea (either totally new or new to the library domain) 27 Slide 28 28 Slide 29 29 Slide 30 30 Slide 31 31 Slide 32 32 Slide 33 Photo of design workshop artefact 33 Slide 34 Photo of design workshop artefact 34 Slide 35 Photo of design workshop artefact 35 Slide 36 Photo of design workshop artefact 36 Slide 37 Major Recurring Themes Students need to: See within space and outside Do different activities in same space Feel secure and comfy (sit, slouch, lie down, eat, drink, spread books out, not get lost) Use tools (plug in, get wireless, use a big screen, use a stapler) Get help (v ery generic, all-purpose) 37 Slide 38 38 Slide 39 Photo of design workshop artefact 39 Slide 40 Photo of design workshop artefact 40 Slide 41 41 Slide 42 42 Slide 43 43 Slide 44 44 Slide 45 45 Slide 46 46 Slide 47 47 Slide 48 http://tinyurl.com/http-NancyFriedFoster-com Nancy.Foster@Rochester.edu 48