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Participant Introductions. Name Tribe Something personal you want to share Job title Name of tribal child welfare agency One statement on the major focus of your tribal child welfare agency’s change initiative - PowerPoint PPT Presentation
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Participant Introductions
1. Name2. Tribe3. Something personal you want to share4. Job title5. Name of tribal child welfare agency6. One statement on the major focus of
your tribal child welfare agency’s change initiative
7. A positive word that starts with the first letter of your name (e.g., Wonderful Willie)www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network
1
A service of the Children’s Bureau, a member of the T/TA Network
Leadership Academy for Middle Managers
Tribal CoachingCity, State
Date
National Child Welfare Workforce Institute (NCWWI) Purpose
To build the capacity of the nation’s child welfare workforce and improve outcomes for
children, youth, and families through activities that support the development of
skilled child welfare leaders.
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 3
Goal of the Leadership Academy for Middle Managers (LAMM)
To develop leadership skills for sustainable systems change to improve
outcomes for children, youth, and families
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 4
Goal of LAMM Tribal Coaching
To advance tribal leadership of tribal agencies’ change initiatives
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 5
Tribal Coaching Participant Objectives
• Apply NCWWI leadership skills in tribal child welfare agencies and settings
• Implement tribal child welfare agency’s change initiatives through resources and support from small-group and peer coaching
• Develop partnerships internally and externally for implementing sustainable systems change
• Identify aspects of Native American history and sphere of influence that contribute to leadership in tribal child welfare
• Identify strengths and challenges as leaders of change• Understand NCWWI Leadership Framework model from an
indigenous perspective• Develop plan of action for implementing tribal child welfare
agency’s change initiative
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 6
Agenda: Day 1• Welcome and training overview • Personal story of leading a change
initiative (part 1)• Break• Personal story of leading a change
initiative (part 2)• Review of NCWWI Leadership Model
and tribal perspective to create change
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 7
Agenda: Day 1• Lunch• World Café discussion• Break• World Café discussion• Personal journals• One-word debrief and adjourn
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 8
The Circle is the sacred symbol of life…individual parts within the
Circle connect with every other; and
what happens to one, or what one part does, affects all within the Circle.
—Virginia Driving Hawk SneeveSicangu Oyate Lakota
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 9
Working Agreements
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 10
Four Agreements1. Be Impeccable With Your Word2. Don’t Take Anything Personally 3. Don’t Make Assumptions4. Always Do Your Best
—Don Miguel Ruiz
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 11
Day 1 Participant Objectives
• Review and have working knowledge of NCWWI Leadership Model
• Apply key elements from NCWWI Leadership Model quadrants through American Indian/Alaska Native perspective to continue developing tribal child welfare agency’s change initiative
• Expand skills through individual, small-group, and peer coaching to help implement tribal child welfare agency’s change initiative
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 12
Personal Story of Leading a Change Initiative
• What is the major focus of your tribal child welfare agency’s change initiative?
• Why did your tribal child welfare agency choose this change initiative?
• Tell your personal story of leading change through this initiative.
• Share your personal successes and challenges.
• Share your priorities for leading change.
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 13
BREAK
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 14
Personal Story of Leading a Change Initiative (Part 2)
• What did your partner’s leadership story mean to you as a leader?
• What did you hear that might help you with your tribal child welfare agency’s change initiative?
• What can you offer as support or validation of their experience?
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 15
NCWWI Leadership
Model
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 16
Leading Change Questions
• How have you used the NCWWI Leadership Model to guide your work on your tribal child welfare agency’s change initiative?
• What particular NCWWI Leadership Model quadrant has been helpful? Leadership Principle?
• What challenges have come up as you’ve tried to implement your tribal child welfare agency’s change initiative?
• How have you addressed those challenges (solutions, strategies)?
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 17
LUNCH
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 18
Welcome to the World Café
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 19
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 20
World Café Guidelines• After introductions, discuss in your small group
the questions at the table. Everyone may write answers to the coaching questions on the flip chart.
• After 20 minutes, the coaches stay at their tables to be Wisdom Keepers for the next group, summarizing the previous conversation.
• After 20 minutes, participants disperse to new tables of their choice.
• Repeat the process three times.• All participants share answers to the coaching
questions and ideas about their tribal child welfare agency’s change initiatives.
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 21
BREAK
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 22
ICE BREAKER
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 23
NCWWI Leadership
Model
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 24
Small-Group Coaching• Discuss challenges of tribal child welfare
agency change initiatives identified in the World Café
• Discuss strategies/solutions heard from peers
• Identify which quadrants of the NCWWI Leadership Model they experience as challenging in their work on change initiatives
• Identify which quadrants of the NCWWI Leadership Model are most helpful for implementing tribal child welfare agency change initiatives
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 25
Large-Group Discussion
• What caught your attention today?• What do you want to know more
about?• What will you consider using in
leading your tribal child welfare agency’s change initiative?
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 26
PERSONAL JOURNALS
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 27
ONE-WORDDEBRIEF AND
ADJOURN
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 28
Good Morning and
Welcome to Day 2!
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 29
Let us put our minds together and see what life we can make
for our children—Sitting Bull
Hunkpapa Lakota
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 30
Agenda: Day 2• Reflections and review of the day• Adaptive leadership in tribal child
welfare • Adaptive leadership in small-group
coaching• Break• Addressing challenges • Lunch
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 31
Agenda: Day 2• Trauma and leadership• Strategies for change• Talking circle• Break• NCWWI leadership principles• Personal journals• One-word debrief and adjourn
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 32
Day 2 Participant Objectives
• Understand leadership successes and challenges within cultural and historical context
• Apply adaptive leadership behaviors to tribal child welfare agency’s change initiative
• Dialogue with individuals with differing opinions while leading tribal child welfare agency’s change initiative
• Recognize lateral violence in team members and identify strategies to address itwww.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network
33
Adaptive Leadership
Adaptive leadership is the practice of mobilizing people to tackle tough
challenges and thrive
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 34
Behaviors of Adaptive Leadership
• Get on the balcony• Think politically• Be open to all voices• Regulate distress• Give the work back to the people• Orchestrate conflict• Hold steady
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 35
Adaptive Leadership Small-Group Coaching
• What adaptive leadership behaviors will be most helpful to you in implementing your tribal child welfare agency’s change initiative?
• What adaptive leadership behaviors have you already used?
• What behaviors will be most challenging for you to apply?
• Where will you find support for practicing adaptive leadership?
• What challenges will you face as you try to apply some of the adaptive leadership behaviors to your work?
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 36
BREAK
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 37
Leadership Challenges
Dialogue Through Role Play• Four roles• Storyteller (Mover) • Follower (Champion)• Opposer (Resistor)• Wisdom Keeper (Holder of Knowledge)
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 38
LUNCH
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 39
Trauma and Leadership
The honor of one is the honor of all…The pain of one is the pain of
all… —The Promulgation of Universal Peace
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 40
Lateral Violence in Tribal Child Welfare Agencies
Internalized oppression
Lateral violence
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 41
Definition of Lateral Violence
Lateral violence is the expression of repressed anger, fear, and terror that can
only be safely vented upon those closest to it as when they are being oppressed. People who are victims of a situation of dominance
turn on each other instead of confronting the system that opposes them.
—Mick Gooda
We have met the enemy and it is us.—Pogo
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 42
Examples of Lateral Violence
• Tribal members vs. non-tribal members• Mixed-blood vs. full-blood• State vs. tribe• Urban vs. reservation• Youth vs. elders• Men vs. women• Formally educated vs. grassroots
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 43
Effects of Lateral Violence in the Workplace
• Sleep disorders• Poor self esteem• Hypertension• Low morale• Apathy• Disconnectedness• Removal of self from workplace,
psychologically or physically (sick leave, stress leave, resignation)
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 44
Systemic Issues
• Abuse of power• Control issues• Ineffective meetings• Lack of collaboration• Lack of regular positive feedback• Rumors and gossiping (triangulation)• Failure to respect privacy• Sabotaging behaviors• Shaming
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 45
Strategies for Change
• Identify the problem(s)• Raise issues at staff meetings• Use talking circles to process• Engage in reflective practice• Make self-care a priority• Be willing to speak up when you see
issues
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 46
TALKING CIRCLE
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 47
BREAK
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 48
ICE BREAKER
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 49
NCWWI Leadership Principles
• Adaptive• Collaborative• Distributive• Inclusive• Outcome-focused
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 50
PERSONAL JOURNALS
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 51
ONE-WORDDEBRIEF AND
ADJOURN
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 52
Good Morning andWelcome to Day
3!www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 53
People say that crisis changes people and turns ordinary people
into wiser or more responsible ones.
—Wilma MankillerCherokee
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 54
Agenda: Day 3• Reflections and review of the day• Leading for sustainable systems
change• Break• Change initiative revisions• Culturally responsive logic model• Lunch
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 55
Agenda: Day 3• Change initiative action plans• Parking lot• Evaluation• Closing circle and reflections• Adjourn
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 56
Day 3 Participant Training Objectives
• Develop action plan• Renew motivation for change
initiative• Measure learning against baseline of
opening exercise• Identify resources (including people)
for support as you continue to develop and implement tribal child welfare change initiatives
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 57
Continuum of Power
PowerOver
PowerFor
PowerWith
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 58
Leading for Sustainable Systems Change
• Who has power over you and what is that relationship like? Examples: immediate supervisor, head of department, chief financial officer, tribal council, contracts officer, legal department
• What do you do when the person who has power over you or your program is incompetent, dysfunctional, or unethical?
• How can you be more proactive in your interaction with this person?
• Role-play a situation from your group as it currently is and then with a positive outcome (don’t use real names!). What strengths brought the desired results? www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network
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BREAK
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 60
Change Initiative Revisions
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 61
Resources
needed to
operate your progra
m
If you have those resources, then you can
accomplish your
activities
If you accomplish your
planned
activities,
then you will
deliver the
services you intend
ed
If you deliver your
planned
services,
then participants will
benefit in
predictable ways
If these benefits are achiev
ed, then
certain changes in
communities
, organizations, or systems
can be expected to occur
Logic Model
Inputs
Actions
Outputs
Outcomes
Results
Adapted from “Logic Model Development Guide,” by W.K. Kellogg Foundation, 2004.
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 62
Culturally Responsive Logic Model
Expected outcomes• Ensure needed
mental/behavioral health services are available
• Increase families’ access to these services
• Improve quality of services so that they are acceptable to American Indian youth and their families
• Promote knowledge of youth issues and community strengths
• Support building a strong urban Indian community that offers natural support to youth and families
Indian Health Care Resource Center of Tulsa
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 63
Vision:
Inputs Actions
Initial Outcomes
Intermediate Outcomes
Results
Outputs
Logic Model Template
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 64
LUNCH
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 65
Change Initiative Action Plans
• What is your step-by-step plan for moving forward with your tribal child welfare agency’s change initiative?
• How is what you propose different from what you originally envisioned during the LAMM training?
• If a change initiative stalls, what steps will you take to move it forward? Who or what process can help?
• What is your timeline for the steps you will take to implement the change initiative?
• What strengths do you and your team have to move the change initiative forward?
• What barriers do you foresee? What will you do to overcome the barriers?
• What other resources do you need?www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 66
Parking Lot
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 67
Evaluation
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 68
Closing Circle
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 69
ADJOURN:THANK YOU AND SAFE TRAVELS
www.ncwwi.org A service of the Children’s Bureau, a member of the T/TA Network 70