Oxford Health NHS Foundation Trust

NHS National Staff Survey 2012Key FindingsFebruary 2013

Background

• Oxford Health NHS Foundation Trust undertook the NHS National Staff Survey 2012 between October and December for a sample of its staff

• The sample data is used by the Survey Coordination Centre (Picker Institute) in the NHS Benchmark Reports

• In the 2012 reports there are 28 key findings (scores) and a measure of staff engagement, a lower number than in 2011 (38) due to the reduction in size of the 2012 questionnaire and number of questions

Background

• The sample response rate for the Trust was 51% in 2012, which is average when compared against other mental health/learning disability trusts

• The 2012 response rate has not changed from the 51% in 2011

• The NHS Benchmark Report reports present the data under the four Staff Pledges and two additional themes of Staff Satisfaction and Equality and Diversity

• This presentation highlights the key findings from the NHS Benchmark Report

Summary of Key Findings

• 4 issues in the best 20%• 8 issues better than average• 8 issues at the average • 7 issues worse than average• 1 issue in the worst 20%

• 4 issues improved since 2011• 3 issues deteriorated since 2011

Key findings where the Trust is in the best 20% of Trusts

1. KF 4 - Effective team working – (3.91)2. KF 17 - Percentage experiencing physical violence from staff

in the last 12 months – (2%)3. KF 19 - Percentage experiencing harassment, bullying or

abuse from staff in the last 12 months – (18%)4. KF 22 - Percentage able to contribute towards improvements

at work – (75%)

Key findings where the Trust is in the worst 20% of Trusts (areas for improvement)

1. KF 5 - Percentage working extra hours – (75%)

Key findings where the Trust has improved (statistically significantly) since 2011

1. KF 4 - Effective team working – (3.91)2. KF7 - Percentage appraised in the last 12 months – (87%)3. KF 22 - Percentage able to contribute towards improvements

at work – (75%)4. KF 24 – Staff recommendation of the Trust a place to work –

(3.59)

Key findings where the Trust has deteriorated (statistically significantly) since 2011

1. KF 5 - Percentage working extra hours – (75%)2. KF 10 - Percentage receiving health and safety training in the

last 12 months – (70%)3. KF 11 - Percentage suffering work-related stress in the last 12

months – (41%)

2012 - Overall Staff Engagement

• Overall staff engagement score is 3.74; the Trust is better than average compared to other mental health trusts and there is no significant change on the 2011 score which was 3.65

• There are 3 sub-dimensions to employee engagement:– KF22: Staff ability to contribute towards improvement at

work – Trust score 75% best 20%– KF24: Staff recommendation of the Trust as a place to work

or receive treatment – Trust score 3.59 better than average– KF25: Staff motivation at work – Trust score 3.89 better than

average