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Owner Resource Guide
Commitment Runs Deep
As an interest owner, you are an important part of Devon Energy’s
business, and we are committed to providing the resources you need
to help manage your account. I am proud to be part of an organization
that has, for 45 years, built its reputation on strong relationships with
interest owners and others, reflecting the Devon values that are at the core
of all our interactions.
As part of Devon’s commitment to continuous improvement, we are pleased
to offer the Devon Direct call center, where you can call during regular
business hours and speak directly to a qualified analyst about your account.
You can reach Devon Direct at 405-228-4800. The related feedback we’ve
received from interest owners has been tremendous, and I hope you will find
it useful as well.
You can also reach the analyst team by email at [email protected].
Information is also available in the “Interest Owners” section of the company
website at www.devonenergy.com. In addition, this publication will answer
many questions and provide important details designed to make the
payment process easier for you.
We hope these resources will help you efficiently and quickly find answers
to your questions. We value our relationship with you and want to continue
being responsive to your needs.
Dave HagerPresident and Chief Executive Officer
Call Devon Direct to speak to a qualified analyst about your accountOur goal is to respond to all telephone, email and fax inquiries in a timely, efficient manner. Devon Direct is a service to direct you to a Devon Energy team member who can answer your questions quickly and accurately.
If you are calling during regular business hours of 8-11:30 a.m. and 12:30-5 p.m. Central Standard Time Monday through Friday, a team member will answer your call. To better assist you and answer your question, please have all the necessary information that will help us with your research, including your Business Associate Number. This number has been specifically assigned to you and distinguishes you from other interest owners. If you are not sure of yours, you can locate it on the top right-hand side of your check or check detail.
A service to direct you to a Devon Energy team member who can answer your questions quickly, efficiently and accurately!
Get answers about:
• Royalty/revenue payments• Division orders• Surface ownership and leasing • Joint interest billing• Accounts payable • 1099s
405-228-4800 8-11:30 a.m. and 12:30-5 p.m. CST Mon.-Fri.
One call. No runaround. Speak to a qualified analyst.See www.devonenergy.com for additional information.
Forms and DocumentsChange of addressAn address change request is still needed even if you receive your payments via direct deposit. Your correct address on file will allow you to receive your 1099 each year or any other correspondence that is mailed by Devon. To notify us of a change of address, download and complete the form located at www.devonenergy.com. Change of address forms should be mailed, emailed or faxed to:
Devon Energy Corp. Attn: Accounting Data & Process Name and Address Information 333 West Sheridan Avenue Oklahoma City, OK 73102-5015 Email - [email protected] Fax - 405-234-2396
Other change notificationsPlease notify Devon in writing if you have changes to any of the following:• Tax ID Number/Social Security number changes • Name changes • Transfers of ownershipNotifications relating to any of the above should be mailed, emailed or faxed to:
Devon Energy Corp. Attn: Division Orders 333 West Sheridan Avenue Oklahoma City, OK 73102-5015 Email - [email protected] Phone - 405-228-4800 Fax - 405-228-4849
Devon offers a direct deposit payment option for its interest owners. It is safe and secure and offers many advantages, including:• No cost to you• No postal delays of your check• No unnecessary trips to the bank • No lost, damaged or stolen checks • If traveling, your revenues are still deposited in your
bank account.
When you sign up for direct deposit:• You will receive regular payment deposits in your
bank account on the 17th of each month if you are due payment; (or the next business day if the 17th falls on a weekend or bank holiday)
• A payment remittance advice will still be sent to your designated mailing address.
We cannot view your account’s private information or withdraw existing funds from your account.
Devon has a policy to protect your personal information in a secure and confidential manner. This information will only be used by Devon.
To sign up for direct deposit, download and complete the form located at www.devonenergy.com, Interest Owners, Forms and Documents. Please make sure all applicable parties on Devon account sign the form and return by email to [email protected] or mail or fax to:
Devon Energy Corp. Attn: Accounting Data and Process - ACH Processing 333 West Sheridan Avenue Oklahoma City, OK 73102-5015 Email - [email protected] Fax - 405-234-2396
Take advantage of direct deposit
View Your Payment Detail OnlineDevon provides secure, on-line access to payment information 24-hours a day through Owner Relations Connect. Interest owners may view and print check detail, get answers to frequently asked questions and much more.
Click on the following link to get started: https://connect.oildex.com/devon/
Please note that you must have received your first payment to log in.
Click I am a first time user. Enter your User ID which is your Business Associate number (six digits followed by a space 01).
Your current month’s detail will be displayed in the Inbox tab. (Click on the down-arrow to select Previous Month or All Details). View your detail by double-clicking the check # highlighted in blue. To print or save the detail, click on the PDF button displayed in the upper left corner of detail. The detail will display in Adobe Acrobat Reader. You may then print or save the detail.
Your Temporary Password is the last six digits of your Federal Taxpayer ID or social security number. Click Login. You will then be prompted to enter your email address and change your password.
**Please note you must always allow pop-ups to view your information on this site**
Owner Relations Connect Resources & InformationPLEASE NOTE THAT YOU WILL NOT BE ABLE TO LOG-IN AND ACCESS YOUR CHECK DETAILS UNLESS YOU HAVE RECEIVED A PAYMENT.
If you are logging into Oildex for the first time, please note the following:
1. Your User ID is your 6-digit Business Associate (owner) number followed by a space and 01 (XXXXXX 01).2. Your temporary Password is the last six digits of your Social Security number or Federal Taxpayer ID.
If you have not provided your SS#/Fed Taxpayer ID to Devon, another password has been assigned to your account. Contact the Devon Direct team at 405-228-4800 for that password.
Secure Owner Information
User ID:
Password:
Login
I forgot my password
I am a first time user
I am a returning user with a temporary password
Important information about web browser support
Owner Relations ConnectSelect Owner
01597901 - DEVON ENERGY PRODUCTION CO LP �
CheckStubs
Date Selection Current Month �
Reports Forms My Profile Information Inbox
By clicking on the My Profile tab, you may combine other Owner Relations accounts, change your email address, set up a notification to alert you when new data arrives in your Inbox and, have the detail emailed to you in a password-secured PDF file and change your password.
Owner Relations ConnectSelect Owner
01597901 - DEVON ENERGY PRODUCTION CO LP �
Select an option from the list below
• Combine Owner Relations Accounts
• Change Email Address notification and attachments
• Change Password
Reports Forms My Profile Information Inbox
Please contact us at [email protected] or 405-228-4800 for more information or questions about this cost-free service.
Frequently asked questions
Why do I need to contact Devon Direct about my division order questions?Each situation is unique, and Devon Direct will be able to give you specific instruction on what to provide for instances related to new owner set-up and ownership changes. Informing Devon of all necessary changes related to deaths or any other situations regarding ownership interest as you become aware of them will eliminate unneccessary delays. If you have questions about name changes due to getting married or divorced, putting your interest into a trust, transferring your ownership to another party or if there is a change in trustee, call Devon Direct at 405-228-4800.
What do I do if a stop payment has been placed on my check?Devon automatically voids checks that have not been cashed or deposited in 90 days, as “Void after 90 days” is stated on our checks. Once we place a stop payment on your check, it will be voided in our system and will no longer be honored by Devon. Please call Devon Direct at 405-228-4800 regarding any stale-dated checks.
Why does my payment amount change?Changing market conditions can cause price fluctuations, while mechanical or operational problems or routine maintenance may temporarily affect production, causing downtime. If you have reason to believe an error has occurred, call Devon Direct at 405-228-4800.
I haven’t received my payment. What should I do?If your check is more than two weeks late, contact Devon Direct at 405-228-4800. You will be required to submit a written authorization to stop payment and re-issue the check. Once we place a stop payment on your check, it will be voided in our system and will no longer be honored by Devon. To avoid postal delays, you may want to consider direct deposit for your payment.
I found a stale-dated check. How do I get it re-issued?Devon automatically voids checks that are not cashed or deposited in 90 days. It is important that you cash your checks regardless of the amount prior to the 90-day mark. If you find a check after the 90-day mark, call Devon Direct at 405-228-4800 for further instruction.
When can I expect payment for my new well?Depending on the complexity of title and how active an area is, timing of first payments can vary. We always attempt to commence payments for the proceeds of production as soon as we are able and according to statutory limits for each state. If you have questions concerning payment for a new well, call Devon Direct at 405-228-4800.
When is my Joint Interest Billing (JIB) Statement processed?Joint Interest Billing statements are generally processed on the last day of the month and mailed the first week of the following month. If you are missing your JIB statement, you can view and print all your statements free of charge through a secure site located at www.jiblink.com. Call Devon Direct at 405-228-4800 for assistance in retrieving your user information.
When should I expect my 1099?1099s are mailed on Jan. 31 of each year. If you do not receive your 1099 by Feb. 16 or if information on the 1099 is incorrect, call Devon Direct at 405-228-4800.
I noticed that backup withholdingwas deducted from my revenuecheck. Why?Devon is required by the Internal Revenue Service to withhold 28 percent of all revenue payments to U.S. residents if the taxpayer ID number (or Social Security number) is missing or invalid.
The number provided must match the name on the payment as indicated per IRS records. This information is required to be provided to Devon in writing. All backup withholding is reported on your 1099 at year-end, and it is considered a payment to the IRS on your behalf.
Devon does not issue refunds for backup withholding. Interest owners are able to report the withholding on their income tax returns at the end of the year. If you need to notify us of your valid Tax ID or Social Security number, please call Devon Direct at 405-228-4800.
Where should my JIB payment be sent?Joint Interest Billing payments should be mailed to: Devon Energy Production Co. LP P.O. Box 842485 Dallas, TX 75284-23485
Why should I sign up for Direct Deposit?Devon offers a direct deposit payment option for its interest owners. It is safe and secure, costs nothing and offers many advantages, including:
• Regular payment deposits in your bank account on the 17th of each month if you are due payment; (or the next business day if the 17th falls on a weekend or bank holiday)
• No postal delays of your check
• No unnecessary trips to the bank
• No lost, damage or stolen checks
• Revenues deposited in your bank account even if you are traveling
When you sign up for direct deposit an electronic remittance advice will be sent to your designated mailing address. We cannot view your account’s private information or withdraw existing funds from your account. Your information is secure and will only be used by Devon.
I have questions about the 1099 form. Can you explain it?Any 1099 questions can be directed to the Devon Direct team at 405-228-4800 or [email protected]. They will work with Devon’s Tax Department to answer your questions.
How does Devon protect my personal information?Devon Energy Corporation, either directly or through one of its affiliates or subsidiaries (collectively, “Devon”), from time to time, requests personal information from individuals with whom it conducts business, including, without limitation, such individual’s Social Security number and/or tax identification number (“Personal Information”).
Devon is committed to maintaining the confidentiality, integrity and security of personal information. Devon has physical, electronic and procedural safeguards in place to prevent the loss, misuse, or alteration of personal information under our control. Devon has a policy to protect personal information in a secure and confidential manner. The policy has been posted for your review on Devon’s website at http://www.devonenergy.com.
Our operationsDevon Energy is a leading independent energy company engaged in the exploration, development and production of oil, natural gas and natural gas liquids. The company’s operations are located onshore in North America extending from western Canada to the Gulf Coast region in the United States. This deep inventory of opportunities in premier North American growth plays provides stable production and a platform for future growth.
The company is currently focused on developing its oil and liquids-rich natural gas assets. Devon’s deep inventory of opportunities include the Eagle Ford Shale in South Texas, the Permian Basin in Texas and New Mexico, the Anadarko Basin of Oklahoma and Texas, Rockies Oil in Wyoming, the Barnett Shale of North Texas and the oilsands of Eastern Alberta, Canada.
Devon is a Fortune 500 company, and its strong culture has been recognized by employees, community partners and news media, including being named to Fortune magazine’s “100 Best Companies to Work For” list.
Oil Assets
Liquids-Rich Gas Assets
Eagle Ford
Permian Basin
Anadarko Basin
Barnett Shale
Rockies Oil
Heavy Oil
Working together for energy futureDevon would like to work with you, our royalty owners, to help address issues facing the oil and gas industry.
By doing so, we plan to keep you informed on both federal and state issues pertinent to our industry, such as opposition to additional hydraulic fracturing regulation, approval of the Keystone pipeline and the threat of increased taxes on the industry. These challenges can affect every aspect of the business from leasing to drilling to pipelines.
If you are interested in receiving updates from Devon on issues that affect us all, please send an email to [email protected] and include your name, address, phone number and email address.
You may also mail your name and address to:Devon Energy CorporationAttn: Public Affairs333 W. Sheridan AvenueOklahoma City, OK 73102-5015
We look forward to working together to create a more solid energy future.
Important noticesTexas royalty owners Pursuant to HB 981 passed by the Legislature of the State of Texas, we are required to provide you with the following information:
Section 91.504, Texas Natural Resources Code, gives an owner of a royalty interest in oil or gas produced in Texas the right to request from a payor information about itemized deductions, the heating value of the gas, and the Railroad Commission of Texas identification number for the lease, property, or well that may not have been provided to the royalty interest owner. The request must be in writing and must be made by certified mail. A payor must respond to a request regarding itemized deductions, the heating value of the gas, or the Railroad Commission of Texas identification number by certified mail not later than the 60th day after the date the request is received. An owner of a royalty interest in oil or gas may obtain information regarding production that has been reported to the Railroad Commission of Texas by contacting the oil and gas division of the commission or accessing the commission’s website and providing the identification number of the lease and the county in which the lease is located.
Kansas royalty owners Section 55-1622 of the Kansas Statutes Annotated gives an owner of a royalty interest in oil or gas produced in Kansas the right to specifically request any of the following information from a payor about the owner’s royalty payment and the wells for which payment is made:
(1) Each lease, property or well identification number used by the payor for royalty payment purposes and corresponding lease, property or well identification number(s) used for identification by the Kansas department of revenue, state corporation commission or American petroleum institute (API).
(2) Each lease, property or well name and its corresponding section, township, range and county.
(3) The field name or producing formation.
(4) For a given sales period for which payment has been received or is due the royalty owner, the total produced volume as reported for each well, lease or unit to the state corporation commission and Kansas department of revenue.
(5) A specific listing of the amount and purpose of any other deductions or adjustments from the royalty owner’s share of the sale of oil and gas not identified on the payment statement.
(6) Whether any payments reported on the payor’s statement are from a split-stream sale and, if so, the manner in which the payor accounts to the royalty owner for such sale. As used in this paragraph, “split-stream sale” means a sale for which the payment from a payor to the royalty owner is for the sale of less than all of the oil and gas produced and sold from the lease or well for the sales period.
(7) Whether the sale of any of the production for which payment is made by payor has been made to an affiliate of the payor. As used in this paragraph, “affiliate” means any entity which, directly or indirectly, controls or is controlled by, or is under common control with, the payor.
The request by the royalty owner must be made in writing, specifying the information desired and the sales period or periods for which information is needed and must be made by certified mail. The payor must respond to such a request by certified mail not later than the 60th day after the date the request is received. A payor shall not be required to (1) provide any information pursuant to a request made on behalf of multiple royalty owners, (2) provide any information for sales periods prior to the 12-month period immediately preceding the first day of the month in which the request is received, except that, if adjustments to a royalty owner’s payment have been made within such 12-month period for sales periods prior to such 12-month period, information concerning such adjustments shall be provided and (3) seek information from other payors or third parties.
If a payor does not have any of the information requested by a royalty owner in accordance with this law, the payor shall provide to the royalty owner the name and address of the seller of the production for which the royalty owner is being paid by payor. A royalty owner may thereafter request from the seller the information not provided by the payor and the seller shall respond to the royalty owner, all in the same manner as provided for in this law. As used in this paragraph, “seller” means the lessee of the oil and gas lease from which a royalty owner derives its royalty interest or the operator of the oil and gas production unit which produced the oil and gas for which payment is being made.
This law is not meant to discourage or prohibit the royalty owner from contacting the payor by telephone, email or other means of communication concerning the above information or any other information about the owner’s royalty payment. Additional information regarding production and related information may also be obtained by contacting the state corporation commission or Kansas geological survey, or by accessing their websites.
S A
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