Organisation Srtructure OB & HR

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    Understanding

    Organisations

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    Organizational Design Defined

    A plan for arranging and

    coordinating the activities

    of an organization for thepurpose of fulfilling its

    mission and achieving its

    goals.

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    Components of Organizational

    Design

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    Organizational Structure

    Defines the primary reporting relationships

    that exist within an organization.

    The chain of command and hierarchy of

    responsibility, authority, and accountability are

    established through organizational structure.

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    Common Forms of Organizational

    Structure

    Functional structure

    Divisional structure

    Matrix structure

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    Functional Structure

    Members of the organization are groupedaccording to the particular function that they

    perform within the organization. Appropriate when an organizations greatest

    source of complexity comes from the diversetasks that must be performed rather than fromits products, geographic markets, or consumergroups.

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    Example of a Functional

    Structure

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    Advantages

    Facilitates specialization

    Cohesive work groups

    Improved operational

    efficiency

    Functional Structure: Advantages

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    Functional Structure: Disadvantages

    Disadvantages

    Focus on departmental vs.

    organizational issues

    Difficult to develop generalistsneeded for top-level

    management

    Only top-level management heldaccountable for profitability

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    Functional structure

    Divisional structure

    Matrix structure

    Common Forms of Organizational

    Structure

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    Types of Divisional Structure

    Product divisional Most appropriate for organizations with relatively

    diverse product lines that require specialized efforts toachieve high product quality.

    Geographic divisional

    Most appropriate for organizations with limitedproduct lines that either have wide geographiccoverage or desire to grow through geographicexpansion.

    Customer divisional

    Most appropriate for organizations that have separate

    customer groups with very specific and distinct needs.

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    Product Divisional Structure

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    General Mgr.

    Central

    District

    General Mgr.

    Southern

    District

    General Mgr.

    Western

    District

    General Mgr.

    Northern

    District

    General Mgr.

    Eastern

    District

    Chief Executive

    District StaffPersonnelAccounting & Control

    Corporate StaffFinance & AccountingPersonnelMarketingLegalPlanningResearch & Development

    MarketingProductionEngineering

    Geographic Organizational Structure

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    Departmentation by customers

    Banks

    MD

    CommunityCity banking

    Corporatebanking

    Institutionalbanking

    Real estate &Mortgage loans

    Agriculturalbanking

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    Functional structure

    Divisional structure

    Matrix structure

    Common Forms of Organizational

    Structure

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    Matrix Structure

    A structure in which the tasks of the

    organization are grouped along two

    organizational dimensions simultaneously.

    Examples include:

    Product/functionProduct/geographic region

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    Vice President,Production

    Vice President,Engineering

    Vice President,Purchasing

    Vice President,Administration

    Chief Executive Officer

    ProjectManager

    AEngineering

    Staff

    Production

    Staff

    Purchasing

    Agent

    Administration

    Coordinator

    Project

    ManagerB

    EngineeringStaff

    ProductionStaff

    PurchasingAgent

    AdministrationCoordinator

    ProjectManager

    A

    Engineering

    Staff

    Production

    Staff

    Purchasing

    Agent

    Administration

    Coordinator

    Matrix Organizational Structure

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    Matrix Structure: Advantages

    Advantages

    Can achieve simultaneous

    objectives

    Managers focus on two

    organizational dimensions,

    resulting in more specific job

    skills

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    Matrix Structure: Disadvantages

    Disadvantages

    Complex, leading to

    difficulties in implementation

    Behavioral difficulties fromtwo bosses

    Time consuming from a

    planning/coordinationperspective

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    Managing Complexity Through

    Integration

    Interdependence is the degree to which workgroups are interrelated.

    Three primary levels of work groupintegration:

    Pooled interdependence

    Sequential interdependence

    Reciprocal interdependence

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    B

    C

    D

    A

    F

    E

    Occurs when organizational units have a

    common resource but no interrelationship with

    one another.

    Pooled Interdependence

    Head-

    quarters

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    Sequential Interdependence

    Occurs when organizational units must

    coordinate the flow of information,

    resources, and tasks from one unit toanother.

    A B C

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    Occurs when

    information, resources,

    and tasks must be

    passed back and forth

    between work groups.

    Reciprocal Interdependence

    A

    C

    E F

    D

    B

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    Locus of Decision Making

    Locus of decision making refers to the

    degree to which decision making iscentralized versus decentralized.

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    Centralized Decision Making

    Advantage

    Gives top-level management maximum

    control.

    Disadvantage

    Limits the organizations ability torespond quickly and effectively tochanges in the environment.

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    Decentralized Decision Making

    Advantage

    Organizations can respond to

    environmental change more rapidly andeffectively because the decision makersare the people closest to the situation.

    Disadvantage

    Top-level managers lose some control.

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    Mechanistic Vs. Organic Systems

    Mechanistic Systems

    Highly centralized organizations in whichdecision-making authority rests with top-levelmanagement.

    Organic Systems

    Decentralized organizations that push decision

    making to the lowest levels of the organizationin an effort to respond more effectively toenvironmental change.

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    What do you think would be the major form of

    departmentation in the following organisations?

    Why?

    An international company operating in twenty-

    five countries with a limited product line

    An engineering-design organisation that designs

    large projects, such as oil fields or airports.

    A medium-sized manufacturing company with a

    single major product.

    A large consumerproducts organisation selling

    throughout the India.