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OPUS-4000 Series Exit Terminal

Operations Manual

4000_Operations_06122015


OPUS-4000 Series Operations Manual

Date:

Monday, June 29, 2015

Notice of Rights: Copyright © 2015 Amano McGann, Inc. All rights reserved. This document contains proprietary information and such information may not be reproduced whole or in part without written permission from:

Amano McGann, Inc.

2699 Patton Road

Roseville, Minnesota 55113

Notice of Liability: Amano makes no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation, warranties of fitness for a particular purpose. Amano reserves the right to make equipment changes and improvements that may not be reflected in this document. Portions of this document may have been updated to include the latest hardware or firmware version, if applicable.

We recommend that this document be read in its entirety before any attempt is made to operate the equipment.

Trademark Notice: Amano is a registered trademark of Amano Inc. All other trademarks are the property of their respective owners.

Contact Information: Every effort has been made to ensure the accuracy of this document. If you have comments, question, or ideas regarding this document please send them to Amano via e-mail to:

[email protected]

or, via postal mail to:

Amano McGann, Inc.

Technical Writer

2699 Patton Road

Roseville, Minnesota 55113

For more information about Amano’s complete line of products, visit our web site at:

www.amanomcgann.com

Date Monday, June 29, 2015 Product OPUS Build/Revision 1.20R3 Model OPUS-4000 Series Exit Terminal Document Type Operations Manual Version A1 Company Name - Long Amano McGann, Inc. Company Name - Short Amano McGann Street 2699 Patton Road City/State/Postal Code Roseville, Minnesota 55113 Telephone (612) 331-2020 Fax (612) 331-5187 Email [email protected] Website www.amanomcgann.com Copyright Copyright © 2015 Amano McGann, Inc. All rights reserved. File Name 4000_Operations_06122015

mailto:[email protected]




Contents Before You Begin ....................................................................................................................................... 5

1.1 Overview of the OPUS-4000 Series Exit Terminal .............................................................................. 5 1.2 Models ................................................................................................................................................ 5 1.3 Specifications ...................................................................................................................................... 6 1.4 External Diagram ................................................................................................................................ 7 1.5 Internal Diagram (Front) ...................................................................................................................... 8 1.6 Internal Diagram (Side) ....................................................................................................................... 9 1.7 Using the Exit Terminal ..................................................................................................................... 10

1.7.1 Cancelling a Transaction ............................................................................................................. 10 1.7.2 Printing a Receipt ........................................................................................................................ 10

Transactions ............................................................................................................................................ 11 2.1 Overview of the Transaction Process ................................................................................................ 11

2.1.1 Entry Ticket ................................................................................................................................. 11 2.1.2 Cancellation Ticket ...................................................................................................................... 12 2.1.3 QR Barcode (with FlexScan Barcode Imager Option).................................................................. 12

2.2 Receipt ............................................................................................................................................. 12 2.3 Ticket Processing.............................................................................................................................. 13 2.4 Lost Ticket Processing ...................................................................................................................... 15 2.5 Proximity Access (with Proximity Reader Option).............................................................................. 16

Payment Options ..................................................................................................................................... 18 3.1 Credit Card Transaction (OPUS-4700; 4800 Only)............................................................................ 18 3.2 QR Barcode (with FlexScan Option Installed) ................................................................................... 19 3.3 eParcVal (Online Validated Tickets) .................................................................................................. 20 3.4 Discount Types ................................................................................................................................. 20

3.4.1 Full Amount ................................................................................................................................. 20 3.4.2 Exit Time Discount ...................................................................................................................... 20 3.4.3 Fee Discount ............................................................................................................................... 21 3.4.4 Percentage Discount ................................................................................................................... 21 3.4.5 Surcharge ................................................................................................................................... 21 3.4.6 Rate to Change ........................................................................................................................... 21

3.5 Discount Methods ............................................................................................................................. 21 3.5.1 Validated Tickets (with eParcVal Software) ................................................................................. 21 3.5.2 QR Validations (with eFlexPrint Software) ................................................................................... 22



Accessing the Terminal ........................................................................................................................... 23

4.1 Opening the Side Terminal Door ....................................................................................................... 23 4.2 Opening the Front Terminal Door ...................................................................................................... 23 4.3 Powering the Unit.............................................................................................................................. 24 4.4 Accessing the Management Menus .................................................................................................. 24 4.5 Navigation Key .................................................................................................................................. 25

Initial Operation Menu ............................................................................................................................. 26 5.1 Page One ......................................................................................................................................... 26

5.1.1 Entering the Initial Operation Menu ............................................................................................. 26 5.2 Page Two ......................................................................................................................................... 27

5.2.1 Navigate to Page Two ................................................................................................................. 27 5.2.2 Check for Errors and Warnings ................................................................................................... 27 5.2.3 Reading Encoded Ticket Data ..................................................................................................... 27 5.2.4 Configuring the Gate Vend Operation ......................................................................................... 27 5.2.5 Clearing Management Passwords ............................................................................................... 28 5.2.6 Navigate to Staff Operation ......................................................................................................... 28 5.2.7 Navigate to Management Operation ............................................................................................ 28

Staff Operation Menu ............................................................................................................................... 28 6.1 Page One ......................................................................................................................................... 28

6.1.1 Raising and Lowering Voice Announcement Volume .................................................................. 28 Management ............................................................................................................................................. 29 Operation Menu ....................................................................................................................................... 29

7.1 Page One ......................................................................................................................................... 29 7.1.1 Changing the Exit Mode .............................................................................................................. 29 7.1.2 Adjusting the Grace and Comp Times ......................................................................................... 30 7.1.3 Adding Store Validations ............................................................................................................. 30 7.1.4 Adding Special Days/Periods ...................................................................................................... 31 7.1.5 Close Day ................................................................................................................................... 31 7.1.6 In-Operation Time ....................................................................................................................... 32 7.1.7 Backlight Time Activation ............................................................................................................ 33 7.1.8 Configuring the Volume Switch ................................................................................................... 33

7.2 Page Two ......................................................................................................................................... 34 7.2.1 Exit Warning ................................................................................................................................ 34 7.2.2 Managing Staff Passwords .......................................................................................................... 34

Maintenance ............................................................................................................................................. 35 8.1 Loading the receipt Paper ................................................................................................................. 35 8.2 Clearing a Ticket Jam ....................................................................................................................... 36



Before You Begin 1.1 Overview of the OPUS-4000 Series Exit Terminal

The OPUS-4000 Series Exit Terminal utilizes innovative technology and an encrypted 2D data matrix barcode for expedited exit from parking facilities. The OPUS-4000 Series offers intuitive user guidance through a dynamic color display and voice announcements. The Exit Terminal processes encrypted thermal 2D barcode tickets from the OPUS-2000 Series Entry Terminal and OPUS-7800 Pay-on-Foot Station. Payment options include credit card and/or encrypted 2D data matrix barcode bulk validation tickets. Other payment options include credit card out and proximity access. Mobile and barcode passes can be processed through the optional FlexScan QR400® barcode imager. The OPUS-4000 Operations Manual is intended to provide assistance on Exit Terminal operational processes. These processes range from basic Exit Terminal operation to advanced Terminal management. Some functions mentioned in this manual may not be available depending on the user’s access privileges.

Note: The references in this manual to “Device”, “Exit Terminal”, “Terminal”, or “OPUS-4000” refer to all OPUS-4000 Series models. Any direction that does not apply to the standard OPUS-4000 model will be clarified in the appropriate section.

1.2 Models OPUS-4000 Series: Standard Exit Terminal OPUS-4700 Series: Exit Terminal with Credit Card and Proximity Access. OPUS-4800 Series: Pay-on-Foot Terminal with Credit Card.



1.3 Specifications

Compliance ROHS Compliant OPUS-4700 lane equipment does not store credit card data Meets ADA (Americans with Disabilities Act) and ANSI (American National Standards Institute) standards Electrical Power Source: 120 VAC, 60 Hz Utilization: 10 amp maximum (120V) Mechanical Thermal printer; exclusive REPM™ (read, encode, print mechanism) Time Control Real-time clock synchronization with host computer Environment Temperature: -20°F ~ 120°F (-29°C ~ 49°C)

Automatic thermostat-controlled heater included Humidity: 10% ~ 90% (non-condensing) Housing Heavy-duty, 14-guage steel construction, weather gasketing, lockable door Height: 51.6” (131.1 cm) Width: 14.0” (35.6 cm) Depth: 19.18” (48.7 cm) Weight: 140lbs. (63.5 kg) Ticket Throat: 41” (104 cm) Finish (Standard): Textured powder coat finish OPUS (RAL#7022); color options available. Thermal Ticket Printer High-density 300 DPI (dots per inch) thermal print head Prints date and time (24-hour format), ticket number, machine number, and rate Stores image for electronic ticket tracking (optional), patent pending Self-sharpening dual ticket feed cutter blade 2D barcode imager and scanner processes multiple barcodes Holds first ticket and allows servicing of second ticket Marks and voids retracted tickets Receipt Printer Thermal print Auto retract FlexScan QR400 Barcode Imager Option Opening: 5”W x 2.6”H (12.7 cm x 6.6 cm) Barcode Types: 1D (Linear) and 2D (QR) Ambient Light: Total darkness to 9000 ft. candles (96.900 LUX)



Options Magstripe and proximity access card models optional TCP/IP security camera optional Chip and Pin optional Intercom Aiphone™ LEF series intercom standard, additional options available Standard voice announcement

Specifications are approximate and are subject to change without notice

1.4 External Diagram



1.5 Internal Diagram (Front)



1.6 Internal Diagram (Side)



1.7 Using the Exit Terminal 1.7.1 Cancelling a Transaction A transaction may be cancelled before it is completely processed. Cancelled transactions will return the ticket back to the patron without raising the gate. The patron must pay for their stay before the gate can be vended. Cancel a transaction by pressing the Lost Ticket/Cancel button on the Terminal.

[Fig. 1.7A] Press Cancel to cancel a transaction

The ticket is returned to the patron after pressing Cancel. 1.7.2 Printing a Receipt A receipt may be printed from the receipt printer once the transaction has been processed. The receipt is printed from the receipt printer/FlexScan pocket. Press the Confirm/Receipt button at any point in the transaction process. The receipt is printed once the transaction has fully processed. The gate is vended once the transaction is completed.



Transactions 2.1 Overview of the Transaction Process

The OPUS-4000 Series Exit Terminal automatically calculates parking fees by processing parking ticket information. The OPUS-4000 REPM™ accepts data matrix ticket technology only. The Exit Terminal will automatically read the entry information encoded on the barcode of a parking ticket and calculate the fee. Payments are accepted in the form of barcode validations (with the FlexScan option) and credit cards (OPUS-4700/4800 only). After a transaction has been completed, the Exit Terminal will vault the ticket in a box while vending the gate for the customer to exit. 2.1.1 Entry Ticket An entry ticket is the ticket the parker receives from the OPUS-2000 Series Entry Terminal upon entering the parking facility.

[Fig. 2.1A] OPUS-2000 Series entry ticket

From left to right, the entry information is printed on the ticket in the following manner:

Entry Date, Entry Time Ticket Number, Entry Terminal Number, Rate Code, Lot Number



2.1.2 Cancellation Ticket A cancellation ticket is created when a customer pushes the Cancel button during the course of a transaction. The entry ticket that was inserted will be reissued as a Cancellation Ticket. Any validation coupons that have been applied to the fee will be included on the cancellation ticket and processed as configured. 2.1.3 QR Barcode (with FlexScan Barcode Imager Option) QR Barcodes can be used in multiple ways at the Exit Terminal. The first method is to use the QR code as a pass using the eFlexPass software. eFlexPass is responsible for generating QR passes that a parker may use to enter and exit the facility for a number of uses and/or a period of time. The second method is to use the QR code as a validation coupon using the eFlexPrint software. eFlexPrint is responsible for generating QR barcodes that a patron may use as a discount to their stay. See section 3.4 Discount Types for a detailed explanation of each discount available to a validation printed from the eFlexPrint module.

2.2 Receipt Receipts can be configured to be printed automatically or upon request. Only one receipt is printed per ticket.

[Fig. 2.2A] FlexScan validation (left) and credit card payment (right)



L/R: Lag reader machine number T/D: Ticket Dispenser the entry ticket was pulled from Entry Time: Time and date the ticket was dispensed Exit Time: Time and date the ticket was processed Parking Time: Amount of time spent in the facility Parking Fee: Rate letter and parking fee before surcharge/tax Store Discount: Validation number and discount applied Total: Total parking fee after surcharge/tax All payment information is printed below the Parking Fee line.

2.3 Ticket Processing This procedure describes the standard entry ticket processing. Prior to arming, the Exit Terminal will display the following Idle screen:

[Fig. 2.3A] OPUS-4000 Series ‘Idle’ screen

1. When the “A” loop has sensed a vehicle, the unit will arm and the transaction

screen will display.



[Fig. 2.3B] Arming loop is active

2. The blue LED’s on the ticket acceptor will illuminate, indicating an entry

ticket can be inserted into the ticket acceptor. The shutter will open and the voice prompt will play the message, “Please insert your parking ticket”.

3. Insert the parking ticket with the code facing upwards and the notch on the left side of the ticket as displayed on the screen. The fee due will appear and the payment options will display.

[Fig. 2.3C] Insert the payment



4. The voice prompt will play the message, “The fee is xxx dollars. Please pay

the parking ticket by credit card (OPUS-4700/4800), store validation coupon, or FlexScan validation coupon.” (if option installed)

5. Insert the payment. 6. After the payment is received, the ticket is encoded with the exit information

and vaulted into the ticket bin inside the Terminal. 7. The Terminal vends the gate.

Note: Press the Receipt button at any point in the transaction to print a receipt after the payment is received or after the transaction is cancelled.

8. When the “C” loop senses a vehicle, the Exit Terminal will return to the idle

screen. The ticket shutter is closed.

2.4 Lost Ticket Processing This procedure describes the lost ticket transaction process. Prior to arming, the Terminal will display the following Idle screen:

[Fig. 2.4A] Idle screen

1. When the “A” loop has sensed a vehicle, the Exit Terminal will arm and the

transaction screen will display.



[Fig. 2.4B] Arming loop is active

2. Press the Lost Ticket button on the Terminal to indicate the ticket has been

lost. The lost ticket fee is displayed.

Note: The Lost Ticket button can be configured in multiple methods. The first method is a flat fee. A flat fee is a pre-determined number configured by the rate file within the Terminal. The second method is a negotiated fee. A negotiated fee is a fee negotiated by the patron and facility employee using the Terminal intercom to negotiate the fee.


the parking ticket by credit card (OPUS-4700), store validation coupon, or FlexScan validation coupon” (if option installed)

4. Insert the payment 5. After the payment has been received, the Terminal will vend the gate. 6. When the “C” loop senses a vehicle, the Terminal return back to the idle

screen. The shutter on the ticket acceptor is closed.

2.5 Proximity Access (with Proximity Reader Option) This procedure describes the proximity card access process. Prior to arming, the Terminal will display the Idle screen.



1. When the “A” loop has sensed a vehicle, the unit will arm and the transaction

screen is displayed. 2. Hold the proximity card close to the Present Card text.

[Fig. 2.5A]

3. The proximity reader will beep to confirm the card read.

4. The Terminal vends the gate. 5. When the “C” loop has sensed a

vehicle, the Terminal returns to the Idle screen. The ticket acceptor shutter is closed.



Payment Options 3.1 Credit Card Transaction (OPUS-4700; 4800 Only)

This procedure describes the credit card transaction process. After the ticket has been inserted and read, the following screen will be displayed:

[Fig. 3.1A] Insert the payment method


the parking ticket by credit card (OPUS-4700), store validation coupon, or FlexScan validation coupon.” (if option installed)

2. Insert the credit card into the credit card reader. 3. Pull the credit card out of the credit card reader. The card will be read. 4. When the fee has been satisfied, the transaction screen will disappear and

the payment completion screen will display. 5. If receipt is set to Automatic, the receipt will be printed at the end of the

transaction. If receipt is set to Manual, you must press the Receipt button to receive a receipt.

6. The Terminal will vend the gate and the customer may exit the facility.

Note: If the credit card is denied, a new card may be used.



3.2 QR Barcode (with FlexScan Option Installed) QR codes can be generated by the eParcSuite software using eFlexPrint and eFlexPass. eFlexPrint is responsible for generating QR validation coupons while eFlexPass is responsible for generating QR passes that a parker may use to enter and exit the facility for a number of uses and/or a period of time. This procedure describes using a QR barcode at the Terminal. 1. When the “A” loop has sensed a vehicle, the Terminal will arm and the

transaction screen will display notifying the patron to insert the entry ticket. 2. If the patron has an eFlexPass:

• Scan the pass using the FlexScan pocket. If the patron has a barcode validation coupon (eFlexPrint):

• Insert the entry ticket and the fee is generated. Scan the validation coupon using the FlexScan pocket. The new fee is generated from the validation coupon used. If the QR code can be used more than once per transaction, repeat the scan as needed

[Fig. 3.2A] Present the QR validation to the reader



3.3 eParcVal (Online Validated Tickets) Entry tickets can be virtually validated using the eParcVal option included in the Amano McGann eParcSuite software. This procedure describes the online validated ticket process: 1. The patron receives a ticket from the entry Ticket Dispenser. 2. Once the patron is ready to leave the facility, the patron brings the ticket to

the facility office where it is validated via the eParcVal application. 3. The patron approaches the OPUS-4700/4800 Exit Terminal 4. When the “A” loop has sensed a vehicle, the Terminal will arm and the

transaction screen will display notifying the patron to insert the entry ticket. 5. The fee is processed based on the validation associated with the ticket. 6. The fee is paid and the gate is vended. 7. The gate is lowered once the “C” loop has sensed the vehicle.

3.4 Discount Types There are five methods used to discount parking fees at the OPUS-4700/4800 Exit Terminal and one method to add a fixed fee to the calculated fee.

Note: If multiple discounts are applied to the same transaction, the percentage discount will apply to the total gross fee.

3.4.1 Full Amount This type of discount subtracts the full amount from the total calculated fee. 3.4.2 Exit Time Discount Beginning with the exit time, this type of discount subtracts an amount of time from the sequence of time intervals defined in the rate file. The only time an exit time discount can be used predictably is when all sequences of the fee table are equal in length of time as well as fee amount. Exit Time Discount Fee Table Example:

Sequence # Fee Amount Per Time Interval Parking Rate Displayed 1 $5.00 for 30 minutes Up to 30 minutes of parking is $5.00 2 $3.00 for 1 hour Up to 1.5 hours of parking is $8.00 3 $1.00 for 1.5 hours Up to 3 hours of parking is $9.00



3.4.3 Fee Discount This type of discount subtracts a fixed amount for the parking fee, regardless of a fee table or length of time.


3.4.4 Percentage Discount This type of discount subtracts a percentage from the total fee amount.


3.4.5 Surcharge This type of discount adds a fixed fee to the calculated parking fee. 3.4.6 Rate to Change This type of discount changes to an alternate rate for rate calculation.

3.5 Discount Methods There are two types of discounts that are processed by the OPUS-4700/4800 Exit Terminal.

• eParcVal validated tickets • eFlexPrint QR barcodes

3.5.1 Validated Tickets (with eParcVal Software) eParcVal validated tickets are marked as validated at the database level of the parking system. This means tickets do not require re-encoding or an additional barcode. After an entry ticket has been validated, the customer approaches the Exit Terminal and inserts their entry ticket. The Terminal searches the database, verifies the ticket is validated, and applies the validation to the total fee due.



3.5.2 QR Validations (with eFlexPrint Software) QR validation coupons are generated using the eFlexPrint module. QR barcodes can be printed and given to the customer or sent to the customer via email. Emailed barcodes can be read directly off of a phone if necessary. After a barcode validation is created, the customer approaches the Exit Terminal and inserts their entry ticket. The fee is displayed to the customer and the customer is given the opportunity to scan a validation coupon. The customer scans the validation in the FlexScan/receipt printer pocket and the discount is applied and immediately reflected on the displayed fee.



Accessing the Terminal

4.1 Opening the Side Terminal Door 1. Insert the Terminal door key into the right-side door. 2. Push the key inwards and simultaneously rotate the key 90 degrees

clockwise until the key hits the stopping point. 3. Pull the door open.

4.2 Opening the Front Terminal Door 1. Open the Terminal side door.

There are two latches holding the front Terminal door in place. The top latch is located approximately six inches below the top of the bezel on the right side of the Terminal (facing the Terminal). The bottom latch is located approximately one foot below the top latch.

[Fig. 4.2A] Push the lock inwards (left) and pull the hook backwards (right)

2. Push the latch handles toward the inside of the terminal. 3. Pull the latch towards the back of the Terminal once freed. 4. Pull the front Terminal door to slide the components out of the cabinet.



4.3 Powering the Unit Open the Terminal side door. The power switch is located on the bottom-right side of the Terminal. Flip the rocker switch upwards to power the unit ON.

IMPORTANT: Please wait at least five seconds between Terminal restarts. Failure to wait for the suggested time can cause Terminal malfunction.

Note: If a power failure occurs during the middle of a transaction, the Terminal will keep all tickets, coupons, and/or credit cards inserted into the unit.

4.4 Accessing the Management Menus After powering the unit, the Idle screen will be displayed. To enter the Management Mode, press the Chan Up button on the Terminal remote. The Initial Operation menu is displayed. Please see section 4.5 Navigation Key on the next page for a key of the OPUS-4000 Series remote functions.



4.5 Navigation Key

Exit Terminal: M Documentation: Mute

Exit Terminal: > Documentation: Vol Up

Exit Terminal: V Documentation: Chan Down

Exit Terminal: < Documentation: Vol Down

Exit Terminal: P Documentation: Power

Exit Terminal: PCH Documentation: Prev

Exit Terminal: 0-9 Documentation: Numpad

Exit Terminal: ^ Documentation: Chan Up



Initial Operation Menu 5.1 Page One

5.1.1 Entering the Initial Operation Menu Press Chan Up on the remote. The Initial Operation menu is displayed.

[Fig. 5.1A] Initial Operation Menu

The first page of the Initial Operation menu displays the status and settings of the device. The top-most sections display the date/time and application version information. The middle section of the menu displays statuses for device hardware/software. The bottom-most section displays the gate and loop statuses.



5.2 Page Two Error/Warning: Errors encountered during Terminal operation. Ticket Data Check: Read the data encoded on a thermal data matrix ticket. Exit Mode: Determine when the gate is vended. Password Release: Clear a management password. Staff Operation: Navigate to the Staff Operation menu. Mgmt. Operation: Navigate to the Management Operation menu. 5.2.1 Navigate to Page Two Navigate to page two of the Initial Operation menu by pressing Vol Up on the remote. 5.2.2 Check for Errors and Warnings Enter the Errors/Warnings menu by pressing 1 on the remote. Any errors encountered during normal Terminal operation are displayed in the Errors/Warnings window. Scroll through the errors by pressing Vol Down for previous errors or Vol Up for the next errors. 5.2.3 Reading Encoded Ticket Data The OPUS-4000 Series has the ability to read and display data printed on OPUS-2000 Series entry tickets. Press 3 on the remote to enter the Ticket Data Check menu. The ticket shutter will open once the Ticket Data Check menu has loaded. Insert an OPUS-2000 encoded ticket into the Exit Terminal ticket throat. A standard entry ticket will contain the machine number, lot number, rate letter, ticket number, customer code, and entry date and time. The ticket type is displayed near the top of the display. 5.2.4 Configuring the Gate Vend Operation The Exit Terminal can vend the gate once the ticket is paid, or vend the gate automatically without a payment. Press 4 to enter the Exit Mode menu. Press 1 for a paid exit mode or press 2 for a free exit/automatic vend mode.



5.2.5 Clearing Management Passwords Management password settings and card information can be cleared from the Terminal. Enter the Password Release menu by pressing 6 on the remote. A pop-up window verifies clearing the management password settings/card information is desired. Press Chan Down to confirm the deletion. 5.2.6 Navigate to Staff Operation Press 8 to navigate to the Staff Operation menu. 5.2.7 Navigate to Management Operation Press 9 to navigate to the Management Operation menu.

Staff Operation Menu 6.1 Page One

Volume Adjustment: Adjust the voice announcement volume. The Staff Operation menu contains configurable items fit for parking facility staff members. To navigate to the Staff Operation menu, verify the Exit Terminal is in an idle state and press Chan Up on the remote. Press Vol Up to continue to page two. Press 8 to enter the Staff Operation menu. Enter the Staff Operation password. 6.1.1 Raising and Lowering Voice Announcement Volume Press 2 to enter the Voice Announcement Volume menu. Lower the volume of the voice announcement by pressing Vol Down on the remote. Raise the volume of the voice announcement by press Vol Up on the remote. To return the volume back to default, press the Prev button on the remote. Test the current selected volume by pressing Chan Down. Press Power to save the voice announcement volume and return to the Staff Operation menu.



Management Operation Menu

7.1 Page One Exit Mode: Determine when the gate is vended. Timers Settings: Grace and/or Comp. time. Store Validation Coupon: Validations available for use at the Terminal. Special Day/Period: Specific closed days. Close Day: Closed day(s) of the week. In-Operation Time: Time period the Exit Terminal is available for use. Backlight Setting: Time the backlight is switched on/off. Vol Switch Setting: Time the voice announcement volume level is automatically adjusted. The Management Operation menu contains configurable items for managing OPUS-4000 Series operations. To navigate to the Management Operation menu, verify the Exit Terminal is in an idle state and press Chan Up on the remote. Press Vol Up to continue to page two of the Initial menu. Press 0 to enter the Mgmt. Operation menu. Enter the management password to proceed. 7.1.1 Changing the Exit Mode The Exit Terminal can vend the gate once the ticket is paid or vend automatically without a payment. Press 1 to enter the Exit Mode menu. Press 1 on the remote for the paid exit mode or press 2 for the free exit/automatic vend mode. The selected status is shown near the top of the menu.



Press Power on the remote once the desired selection is made. 7.1.2 Adjusting the Grace and Comp Times Exit Terminal rates will often contain a grace and/or comp time. The grace period allows a parker to enter and exit the facility as long as they exit before the set amount of time. For example, if a grace timer is set to five minutes, a parker could enter the facility at 5:00pm and get out for free at 5:04pm. Once over the designated time (5:05pm in the provided example), the parker would need to pay to exit the lot. Comp time is similar to grace time in that it is often used as relief for the parker. The comp timer in an Exit Terminal determines the amount of time a parker gets as relief. For example, if the comp time is set to five minutes and a parker stays 1h3m, the Exit Terminal will see that the parker stayed for a total of 58m. Press 2 to enter the Timers Setting menu. Press the number on the remote designated by the number beside the type of timer desired to edit and enter the desired amount of time for the grace/comp/lag timer. Once the desired number is entered, press Chan Down. Scroll through the other rates using the Vol Up and Vol Down buttons on the remote. Press Power once all information is entered. 7.1.3 Adding Store Validations Store validations provide a discount for parkers with a validation coupon associated with the Exit Terminal. Press 3 to enter the Store Validation Coupon menu. Press 2 on the remote and enter a time discount. Press Chan Down once the desired time is entered. The time entered subtracts from the parkers total time spent in the facility. If a full discount is desired, press 3. If it is desired remove the validation, press 4 for None. Scroll through the validations using the Vol Down and Vol Up buttons on the remote. Once all appropriate store validations have been set, press Chan Down to accept the changes and Power to return to the Management Operation menu.



7.1.4 Adding Special Days/Periods A special day is a set date/period the device is not in operation. Press 6 to enter the Special Day/Period menu. Special Day: Press 1 to create a special day. User-defined rules can be applied to special days. Up to 31 special days are available. Select a special day by pressing the number on the remote corresponding to the number beside the special day.

[Fig. 7.1A]

Press 1 to alter the month of the special day. Enter the month using the remote number pad. Press Chan Down after entering the desired month to accept the change. The Date is automatically selected. Enter the date and press Chan Down to save the change. Press Power once all desired information is entered. If the special day falls on a Sunday and the special day is observed on a Monday, press the designated number beside the special day to Not slide if it is Sunday. Special Period: Press 2 to enter the Special Period menu. Three periods are available to edit. Select the desired period by pressing the number on the remote designated by the number beside the special period. Enter the Start Month and press Chan Down to accept the change. Make the proper changes to the start and end dates and press Power to return to the Special Period menu. 7.1.5 Close Day Close days may be added to the Terminal to designate what days the Terminal is not available for use. Press 7 to enter the Close Day menu. A window displaying the current closed days is shown.



[Fig. 7.1B] Open days are marked with an ‘O’; closed days with an ‘X’

Select a day to close by pressing the number on the remote corresponding to the number beside the day. The ‘O’ changes to an ‘X’ for the selected day.

[Fig. 7.1C] Wednesday and Thursday are closed

Closed days can be applied to special days and special periods. Press Power to save the changes and return to the Management Operation menu. 7.1.6 In-Operation Time The in-operation time determines the time period the Exit Terminal can be used. Press 8 to enter the In-Operation Time menu. Press 1 to activate the Start/End Time Setting. The current status of the setting is shown near the top of the display.



[Fig. 7.1D]

Edit the Start Time by pressing 2 on the remote and entering the desired OPEN time in a 24-hour format. Once the desired Start Time is set, press Chan Down to accept the change. Edit the End Time by pressing 3 and entering the desired CLOSE time in a 24-hour format. Once the desired End Time is set, press Chan Down to accept the change. Press Power after the desired changes have been made. 7.1.7 Backlight Time Activation The OPUS-4000 Series backlight may be activated at a user-specified Start and End time. Press 9 to enter the Backlight Setting menu. Press 1 to activate the Backlight ON/OFF Time Setting. The current status of the setting is shown near the top of the display.

[Fig. 7.1E]

Edit the Start Time by pressing 2 on the remote and entering the desired ON time in a 24-hour format. Once the desired Start Time is set, press Chan Down to accept the change. Edit the End Time by pressing 3 and entering the desired OFF time in a 24-hour format. Once the desired End Time is set, press Chan Down to accept the change. Press Power after the desired changes have been made. 7.1.8 Configuring the Volume Switch The volume switch time determines the time the Exit Terminal will use Volume One rather than Volume Two. This feature is often used when ambient noise is louder at a certain point of time in the day. To add a volume switch time, enter the Management Operation menu and press 5.



Activate the volume switch by pressing 1. The current status is shown near the top of the menu. Edit the start time by pressing 2 and entering the desired value in a 24-hour format. Press Chan Down to confirm the entry. Press 2 and enter the End Time in a 24-hour format. Press Chan Down to confirm the entry.

Note: The volume switch setting uses volume One in between the Start and End range. Volume Two is used for all times outside of the Start/End range.

7.2 Page Two Exit Warning: Warning alarm. Password Setting: Terminal staff management. Initial Operation: Navigate to the Initial Operation menu. Staff Operation: Navigate to the Staff Operation menu. Engr. Operation: Navigate to the Engineer Operation menu. 7.2.1 Exit Warning The exit warning alarm can be configured to sound if the patron has not left the arming loop for a period of time. Press 1 to enter the Exit Warning menu. Enter the desired value using the remote numb pad. Once the desired value is set, press Chan Down to confirm the change and Power to return to the Management Operation menu. 7.2.2 Managing Staff Passwords A staff member can be added to the Exit Terminal with a function level and password. Press 2 to enter the Password Setting menu. Add a new staff member by pressing the number on the remote designated by the number beside the Stf.No. Once in the second Password Setting menu, press 1 to add a password for the staff member. Enter a password and press Chan Down to accept the change and move to the function level. Enter a function level for the user and press Chan Down to accept the change. To continue adding users, press Vol Up. To exit the Password Setting menu, press Power until back to the Management Operation menu.



Maintenance 8.1 Loading the receipt Paper

1. Open the Terminal door. 2. Power the Terminal ON. 3. Pull out the receipt printer drawer. 4. Place the receipt paper roller into the receipt paper spool. 5. Insert both roller and paper into the receipt drawer behind the receipt printer 6. Place the roller ends in the diagonal rails. 7. Once the receipt roll is in place, feed the end of the receipt paper beneath

the receipt tension bar and into the back of the receipt printer. The receipt printer automatically grabs the paper after the proper sensor is triggered.

[Fig. 8.1A] The device must be ON in order to fill the receipt paper



8.2 Clearing a Ticket Jam 1. Use the largest gear on left side of the REPM™ (facing the front of the

Terminal) to roll the ticket forward.

[Fig. 8.2A] Roll the gear towards the front of the Terminal

2. Pull the ticket out of the throat once visible. 3. If the ticket cannot exit the throat, roll the ticket so it is between the throat

and REPM™ imager, and pull the ticket through the top of the REPM™.

[Fig. 8.2B] Pull the ticket out



Documents

OPUS-4000 Series - Amano McGanndocs.amanomcgann.com/pages/manuals/hardware_manuals/opus_ha… · The OPUS-4000 Series Exit Terminal utilizes innovative technology and an encrypted