http://christensoncommunities.com/

OPPORTUNITY PROFILE │ Director, Human Resources

OPPORTUNITY PROFILE │Director, Human Resources 1

THE OPPORTUNITY

Reporting to CEO, the Director of Human Resources (Director) leads a team of 10 professionals, providing overall guidance and direction to the senior leadership team, human resources team and the operations group. Christenson Communities is looking for someone who is responsible for reshaping the HR function and processes of the company to better embrace a culture committed to coaching, mentoring and leadership. They will bring an operational mindset grounded in strong business-case fundamentals and be comfortable working simultaneously at both the strategic and hands-on levels on a small HR team. The Director of Human Resources will serve as a subject matter expert on all issues relating to HR policies, procedures, and best practices, and will work closely with department heads to solve business problems in a sustainable, root-cause manner.

As the ‘driver’ of a strong and healthy culture, the Director will look across the organization for opportunities to support and foster the growth of a high-functioning and cohesive team.

KEY ROLES & RESPONSIBILITIES

• Develops and implements strategic HR plans that integrate with company strategic plans.

• Supports all aspects of the operations, providing direction and support to the management team on HR matters, including organization development, performance management, employee relations, recruitment, and succession planning.

• Understands the day-to-day business of the site operations and the employee relations strategies that will support business objectives.

• Interprets and ensures the consistent application of our corporate policies and procedures.

• Manages, and facilitates relationships between frontline management and staff to ensure optimal productivity and high staff engagement.

• Plans and facilitates training programs with a continued emphasis on best-practice delivery.

• Participates in various operational, management, and team member meetings as required.

ABOUT CHRISTENSON COMMUNITIES

Christenson Communities is redefining what it means to “Age in Place”. Our award winning Communities are a great fit to meet the lifestyle needs of today’s Active Adults or for those who desire Retirement Living.

Christenson Communities offers a lifestyle that is worry-free, comfortable, fun, active and social. Christenson staff are friendly, caring professionals. Our first priorities are your quality of life and helping you feel healthy and happy. We help you achieve this by focusing on four areas - individual choice, active aging, living well and lifelong learning.

Whether you require independent living, supportive living, or assisted living lifestyle options, Christenson Communities is here to provide the best quality senior care and home care services. Christenson Communities practices “Wellness Principles” which include exercise and social interaction to encourage active and healthy living to improve our residents’ satisfaction and their overall quality of life.

Christenson Communities has over 1,500 Retirement Living Suites located in Edmonton, Sherwood Park, St. Albert, Red Deer, Lacombe and Rocky Mountain House. Many of these Communities are integrated into Christenson’s innovative “Urban Village” concept. These sustainable communities are planned with the future in mind, and offer active adults a choice of housing styles in a centrally located village with shopping, transit, and professional services situated around public parks and linear walkways.

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• Ensures legal and statutory compliance with all regulatory bodies, including but not limited to the governing Employment Standards/Labour Standards/Human Rights Acts, and applicable Occupational Health and Safety laws, etc.

• Measures results of HR programs and initiatives including retention, engagement, analysis, reporting on key HR metrics, and providing recommendations to address gaps or improvements.

• Provides coaching/development to the HR team.

• Interprets and ensures the consistent application of our corporate policies and procedures.

• Manages and facilitates relationships between frontline management and staff to ensure optimal productivity and high staff engagement.

• Plans and facilitates training programs with a continued emphasis on best-practice delivery.

• Identifies employment issues and trends and recommend improvements and training opportunities.

• Supports and assists change management activities among departments.

• Participates in various operational, management, and team member meetings as required.

• Actively supports, promotes and implements the mission, vision, philosophy and strategic directions of the organization.

• Promotes a safe work environment.

THE PERSON

The ideal candidate should be a seasoned HR professional who possesses well-rounded and deep subject matter expertise, combined with a proven track record of implementing people-related programs that directly impact the bottom line. The incumbent will have significant experience and a strong track record of success in leading broad human resource functions in a large and complex organization. Comfortable in a fast-paced environment, the Director should be a strategic leader who is experienced with the complexities of leading HR in an organization. Possessing a collaborative leadership style and refined interpersonal skills, they build engagement by fostering a respectful team environment, aligning the expertise that exists within the company, and building consistency throughout the organization. The Director should be resilient, decisive, and possess sufficient business acumen and strategic thinking capabilities to guide the organization through challenging change initiatives. Occupational Health and Safety is important, and Christenson Communities needs to ensure their facility is compliant with employment, labour, and occupational health and safety-related statutes, as well as legislation, codes and regulations.

The ideal candidate will possess the following qualifications and experience:

• Post-secondary education (specialization in business or HR Management), a graduate degree and/or CPHR designation is preferred.

• Significant broad-based human resource experience with a strong track record leading a human resource team.

• Results oriented, willingness to embrace change and execute strategy. Proven ability to initiate activity, follow through and produce results.

• Ability to maintain confidentiality; mediation and conflict resolution experience is preferred.

• Knowledge of current and relevant HR legislation and provincial labour laws (AB).

• Active affiliation with appropriate HR networks and organizations and ongoing community involvement.

• Highly motivated and comfortable working independently.

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• Ability to deal with conflicting issues, roadblocks, dependencies, and change demonstrating superior negotiation and conflict resolution skills. Demonstrated ability to take ownership of issues and ensure they are resolved.

• Demonstrated ability to effectively manage across many assignments.

KNOWLEDGE, SKILLS & ATTRIBUTES

Leadership - Achieves desired organizational results by encouraging and supporting the contribution of others; a proactive and positive team player who acts with a sense of urgency and leads by example; sets and communicates clear goals.

Accountable – Holds self and others accountable for responsibilities; focuses on results and measuring attainment of outcomes in a business focus.

Analytical/Critical Thinking: Demonstrates a breadth of knowledge about practical and specialized procedures. Possess the ability to conceptualize and comprehend situations by breaking them down into components and identifying key issues; analyzes problems in context of organizational goals, risk management and relates to ensure the validly or accuracy of arriving at conclusions. Strong ability to analyze complex information and data and develop and deliver solutions and recommendations.

Strategic – Develops and implements a plan in support of organizational strategic direction. Demonstrates an understanding of the link between job responsibilities and overall organizational goals and needs, and performs one’s job with the broader goals in mind. Has a big picture orientation and can deliver on objectives.

Integrity and Honesty – Demonstrates a resolute commitment to and respect for the rules and core values of the organization, setting an example of professionalism and ethical propriety.

People Development – Fosters long-term learning and development of others through coaching, managing performance and mentoring; has a genuine desire to develop others and help them succeed; formally recognizes deserving staff and colleagues.

Creativity and Innovation – Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new, cutting-edge programs/processes.

Effective Working Relationships – Treats colleagues, staff, and customers with respect; resolves conflicts respectfully, in a timely manner; negotiates effectively; provides effective feedback to colleagues/employees.

Influential and Collaborative – Has an honest, open, consistent approach to working with others; possesses strong relationship and interpersonal skills, with the ability to build relationships and develop/maintain partnerships, obtaining stakeholder agreement.

Communication – Clearly presents written and verbal information and writes with clarity and purpose; communicates effectively in both positive as well as negative circumstances; listens well.

Client-Focused – Anticipates, responds, and attends to the needs of colleagues and clients, and other internal and external stakeholders of the organization; keeps the client interests in the forefront.

Catalyst for change - Energetic and able to lead in a changing environment; experienced in evaluating organizational structure and effectively implementing required changes to elevate the skill level and improve the efficiency of an organization; Can alter course/direction when necessary while maintaining a clear and consistent vision; enjoys and embraces new challenges.

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COMPENSATION

A competitive compensation package will be provided including an attractive base salary and excellent benefits. Further details will be discussed in a personal interview.

FOR INFORMATION PLEASE CONTACT

Ardyce Kouri or Angela Karwal

Leaders International Executive Search

Suite 501 Fox One

10226 – 104 Street

Edmonton, AB T5J 1B8

Phone: 780-420-9900

Email: Edmonton@Leadersinternational.com