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CAIRNS REGIONAL COUNCIL 2020-2021 OPERATIONAL PLAN 01 2O2O/21operational plan
CAIRNS REGIONAL COUNCIL 2020-2021 OPERATIONAL PLAN 02
OUR VISIONWe will:
Value our natural environment, lifestyle
and surroundings
Support and respect distinctive and vibrant
communities
Be innovative and creative, grow and
diversify our economy
OUR STRATEGYTo promote an environment which values and enhances our unique lifestyle, iconic natural assets, supports a sense of community and furthers our economic prosperity
Community and
Culture
Serving the
Community
OUR PURPOSETo serve the community
Economy Natural Assets
Liveability
CAIRNS REGIONAL COUNCIL 2020-2021 OPERATIONAL PLAN 03
A strong, diversified and resilient regional economy that supports the growth of new and existing industry, business activities and provides long term employment opportunities
OPERATIONAL INITIATIVE SUCCESS MEASURE LEAD DEPT. 20/21 21/22 EXPECTED WORK UNDERTAKEN
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Continued coordination and participation in the Cairns COVID-19 Economic Response and Recovery Sub-Committee and development of the Cairns COVID-19 Economic Response and Recovery Plan.
Consider Tourism Tropical North Queensland (TTNQ) Resource and Performance (R&P) Agreement renewal (current agreement expires 30 June 2020) and implementation thereof.
Review and update Council’s Economic Development Strategy (including to take account of COVID-19 economic impacts) incorporating relevant outcomes from the Cairns COVID-19 Economic Response and Recovery Plan.
Review performance of economic development agencies provided with Council funding pursuant R&P Agreements to ensure outcomes are achieved. Consider renewals, extensions and requests for new R&P Agreements if/as required and within the context of Council’s Economic Development Strategy.
Active engagement and collaboration with James Cook University and CQUniversity in the implementation of Council’s Memorandums of Understanding (MoUs) with both universities.
Update of Council’s State and Federal Advocacy documents and engagement with Queensland and Federal Government representatives and other stakeholders in relation to advocacy priorities.
Adopt and implement a revised Major Events Strategy.
Deliver the annual State of Procurement Report.
Plan developed and endorsed.
New agreement in place.
Updated strategy adopted by Council.
Assessment of agency performance against R&P Agreement objectives.
Number of collaboration activities and outcomes.
Updated documents endorsed by Council.
Endorsement of strategy by Council.
Presentation of report to Council by October each year.
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CEO Office
CEO Office
CEO Office
CEO Office
CEO Office
CEO Office
Planning & Environment
Finance
ECONOMY
CAIRNS REGIONAL COUNCIL 2020-2021 OPERATIONAL PLAN 04
That our iconic natural assets are maintained, enhanced and connected
OPERATIONAL INITIATIVE SUCCESS MEASURE LEAD DEPT. 20/21 21/22 EXPECTED WORK UNDERTAKEN
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Finalise Council’s Coastal Hazard Adaptation Strategy.
Prepare Climate Policy and Action Plan (including for targets for 2030).
Finalise Liveability and Natural Assets Plan and undertake annual reporting.
Implement Council’s Litter and Illegal Dumping Action Plan.
Implement Council’s Single Use Plastics Reduction Program.
Begin operations of new Materials Recycling Facility and achieve increase in resource recovery.
Complete independent business case for Council’s proposed Draper Road Water Treatment Plant and continue to advocate for State and Federal funding to support this critical infrastructure project.
Ongoing implementation of the Green Space our Place volunteers natural areas revegetation and community gardens program.
Conduct Youth and Community Climate Summit and consider actions arising from it.
Endorsement of strategy by Council.
Endorsement of policy and action plan by Council.
Endorsement of plan by Council.
Progress against actions in plan.
Progress against reduction targets in program.
85% landfill diversion.
Business case completed.
Level of volunteer involvement and additional sites.
Summit conducted.
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Planning & Environment
Planning & Environment
Planning & Environment
Planning & Environment
Planning & Environment
Water and Waste
Water and Waste
Community, Sport and Cultural Services
Planning & Environment
NATURAL ASSETS
CAIRNS REGIONAL COUNCIL 2020-2021 OPERATIONAL PLAN 05
A safe and secure city that is easy to live in and connected to the world
OPERATIONAL INITIATIVE SUCCESS MEASURE LEAD DEPT. 20/21 21/22 EXPECTED WORK UNDERTAKEN
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Enhance the resilience of Cairns and its communities to disasters through implementation of initiatives in the Disaster Management Plan (DMP).
Delivery of the Northern Beaches Leisure Trail (shared use walking and cycling path from Cairns CBD to Palm Cove) on a staged basis.
Advocate to State and Federal government agencies for improvements to the road and transport network in and around Cairns.
Delivery of the Florence St Upgrade project.
Delivery of the Cairns Esplanade Dining Precinct project including Shields Street Stage 3 and the Esplanade Lagoon Plaza.
Ongoing review of CairnsPlan, Local Government Infrastructure Plan, and Local Laws.
Implement Council’s CCTV and Security Strategy.
Construction of new Council fit for purpose pound facility.
Progress made against DMP initiatives.
Delivery of stages on time and within budget.
Commitments to road and transport network improvements.
Delivery of project on time and on budget.
Delivery of project on time and on budget.
Endorsement of amendments/ updates by Council.
Plan implemented.
Delivery of project on time and on budget.
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Human Resources and Organisational Change
Infrastructure Services
Infrastructure Services
Infrastructure Services
Infrastructure Services
Planning & Environment
Planning & Environment
Planning & Environment
LIVEABILITY
CAIRNS REGIONAL COUNCIL 2020-2021 OPERATIONAL PLAN 06
A vibrant, inclusive and healthy community with access to services and facilities which reflect its unique character, roles and needs
COMMUNITY& CULTURE
OPERATIONAL INITIATIVE SUCCESS MEASURE LEAD DEPT. 20/21 21/22 EXPECTED WORK UNDERTAKEN
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Continued coordination and participation in the Cairns COVID-19 Human and Social Sub-Committee and development of the Cairns COVID-19 Human and Social Recovery Plan.
Continue to advocate for the capital funding required to enable the Cairns Gallery Precinct project to proceed.
Ongoing implementation of Council’s Reconciliation Action Plan (RAP) - Innovate 2019-2021.
Continued implementation of Council’s Strategy for Culture and the Arts 2022.
Develop and deliver a revised program of cultural events utilising Council’s various arts and cultural facilities and giving due consideration to COVID-19 restrictions.
Undertake Our Cairns Survey 2020.
Complete renovation of Cairns Courthouse building (Abbott St).
Plan developed and endorsed.
Securing funding from Federal and State agencies.
Annual progress report to Reconciliation Australia and Council.
Annual Report Card on key milestones.
Program developed.
Survey conducted.
Delivery of project on time and on budget.
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Community, Sport and Cultural Services
Community, Sport and Cultural Services
Community, Sport and Cultural Services
Community, Sport and Cultural Services
Community, Sport and Cultural Services
Human Resources and Organisational Change
Community, Sport and Cultural Services
CAIRNS REGIONAL COUNCIL 2020-2021 OPERATIONAL PLAN 07
An efficient organisation providing best practices service delivery through leadership, effective management of people, assets and finances
OPERATIONAL INITIATIVE SUCCESS MEASURE LEAD DEPT. 20/21 21/22 EXPECTED WORK UNDERTAKEN
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Deliver budget that incorporates an appropriate COVID-19 response.
Continue implementation of the TOBI (Technology One Business Improvement) Program which will enable the transformation of customer interaction and the delivery of more targeted Council services that meet community expectations.
Continue to improve customer satisfaction with all Council services.
Continued participation / engagement of Council’s workforce in the SafetyCircle program.
Delivery of the Capital Works program.
Asset management quality system implementation.
Continuation of works for Cairns Emergency Water Supply Plan.
Drought response plan finalisation.
Preparation of an updated Corporate Plan for Council and ongoing implementation.
Budget adoption.
Project phases delivered on time and budget.
Customer Satisfaction index greater than 85%.
Progress against a range of HR metrics/targets.
Projects delivered on time and on budget.
Completion of project.
Completion of project.
Endorsement of plan by Council.
Endorsement of plan by Council.
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Finance
Finance
Human Resources and Organisational Change
Human Resources and Organisational Change
Infrastructure Services/Water and Waste
Water and Waste
Water and Waste
Water and Waste
CEO Office
SERVING THE COMMUNITY
CAIRNS REGIONAL COUNCIL 2020-2021 OPERATIONAL PLAN 08
HOW WE MANAGE OUR OPERATIONAL RISKSThere are many risks, threats and opportunities that could potentially affect the achievement of objectives outlined in Council’s strategic plans. Council currently has a number of risk treatment plans in place. Council’s Risk Management Policy and the related Enterprise Risk Management Framework will ensure these plans are integrated in order to ensure an enterprise approach to risk management.
