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© 2015 Association of Certified Fraud Examiners, Inc.
Online Monitoring Tools: Watching the Web
and Social Media for Fraud
Cynthia Hetherington, CFE
Cynthia Hetherington, CFE & Kim Miller, CFE
www.hetheringtongroup.com [email protected]
Cynthiahetherington HetheringtonGroup @HetheringtonGrp
Social Media & Monitoring Tools
#forFraud
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financescheme
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Crime
ACFEDC
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Baltimore
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ACFETO
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Cynthia is a… • ACFE Faculty
• ASIS ECC Chair
• Librarian
• Analyst
• Investigator
• Security Practitioner
• Author & Publisher
• Conference Host
Public Information
• Business profile
• Academic history
• Business connections
• Personal affiliations
• Hobbies
• Sports teams
• Opinions
• Work schedule
• Height, weight, gender
• Travel schedule
• Caffeine or no?
• Intellectual property
• Political & charitable causes
• Photos of yourself, your family and friends
• Videos inside facilities
• Where you are and what you are doing every minute of the day!
• Updates on family events
• Drug habits
• Illnesses
• Sexual preferences
No one seems concerned
o Children are posting
o Predators
o Your neighbors are posting
o Potential employers, terrorists, and rioters
o Everyone’s posting
o No consequence
Some examples of over exposure!
Problems in the community
• Swatting
• Cyberbullying
• Grounding flights with Twitter
• Spurring on the community for fraud
• Flash mobs
• Civil disobedience
• Sexting gone wrong
Violence Happens Online First
COLORADO - MARCH 6: (VIDEO CAPTURE) Eric Harris (L) and Dylan Klebold examine a sawed-off shotgun at a makeshift shooting range March 6, 1999 in Douglas County, CO in this image from video released by the Jefferson County Sheriff's Department. Approximately six weeks after this video was made, Klebold and Harris killed 13 people at Columbine High School in Littleton, CO in the worst school shooting in U.S. history. Some of the weapons seen in the video were used in the shooting. (Photo by Jefferson County Sheriff's Department via Getty Images)
The “Dawn” of Glad Tidings
Once you sign up, the app will post tweets to your account—the content of which is decided by someone in ISIS’s social-media operation. The tweets include links, hashtags, and images, and the same content is also tweeted by the accounts of everyone else who has signed up for the app, spaced out to avoid triggering Twitter’s spam-detection algorithms.
Fraud Investigations
CEO of Big Company • The CEO, who had tweeted word of his flight
plan earlier in the day, later tweeted confirmation as his flight ended up diverted from San Diego to Phoenix so authorities could check for explosives—"Something about security and our cargo," as the CEO tweeted at the time. Later, he reconfirmed that his plane had been diverted but said that "not going to discuss more than that. Justice will find these guys."
• Lizard Squad, meanwhile, seemed to revel in
the real-world chaos it had caused, retweeting messages from some of the 179 disrupted passengers and even an apparent picture of the plane's luggage search. The group also seemed to mock the idea that the FBI would be able to apprehend them. "How do you succesfully [sic] prosecute someone with 0 physical evidence?" one tweet asked. "You can't arrest me im [sic] god," reads another tweet.
Teachable OPSEC moment
Go to twitter.com/search
Searching Twitter
Advanced Searching allows you to filter by sentiment and location
• Rules:
– Post your own photos.
– Keep your clothes on.
– Be respectful.
– Don’t spam.
– HAVE FUN!
Instagram photos
Iconosquare.com
• Iconosquare will allow you to view the location where the Instagram photo was taken.
• It will say somewhere but when you click on that, it will open up the map.
Search Engines for Social Networks
• Bing
• Yasni
• Yatedo
• Pipl
• Foupas
Searching Content
• Bing’s Social Search
• Whostalkin
• SocialMention
• Addictomatic
• Spy.appspot.com
Searching People
Google Search Results
Bing Search Results
Pipl.com
Yasni.com
Pinterest Boards
People connect to Pinterest with Facebook.
Tweetdeck for Twitter Searches
Social Mention
Social Mention
• Social Mention provides a real-time analysis of what’s being discussed around the Web and displays the results in an easy-to-digest format.
• The search results can take forever to process.
• Sentiment results are displayed as positive, neutral, negative.
• You can set up alerts on the topics you need!
BizNar
Geo-Fencing Example
Fee-Based Monitoring
• Social Media Analytics: Thomson-Reuters/CLEAR • Vocus/Cision • Tigertrax by Microsolvd • Radian6/Salesforce.com • Snaptrends • Geofeedia • iThreat • Echosec • LexisNexis
Cynthia Hetherington
www.hetheringtongroup.com
Cynthiahetherington HetheringtonGroup @HetheringtonGrp
Thank you!
© 2015 Association of Certified Fraud Examiners, Inc.
Online Monitoring Tools: Watching the Web
and Social Media for Fraud
Cynthia Hetherington, CFE
