OFFICE OF MANAGING OFFICE OF MANAGING DIRECTORDIRECTOR

OFFICE OF MANAGING OFFICE OF MANAGING DIRECTORDIRECTOR

2003 Accomplishments2003 Accomplishments2003 Accomplishments2003 Accomplishments

MODERNIZE THE FCC: Outcome Indicators

MODERNIZE THE FCC: Outcome Indicators

Increase efficiency in the processing of workload.

Employ appropriate number of attorneys, engineers and economists.

All FCC employees participate in appropriate career development activities.

Increase rate of agency achievement of strategic objectives.

0%

25%

50%

75%

100%

FY 03 Average

Actions Disposed Of Within GoalActions Disposed Of Within GoalActions Disposed Of Within GoalActions Disposed Of Within Goal

Agency Goal

Agency Goal

INCREASE EFFICIENCYINCREASE EFFICIENCYINCREASE EFFICIENCYINCREASE EFFICIENCY

Average Time Required to CompleteAverage Time Required to Complete RulemakingsRulemakings

Average Time Required to CompleteAverage Time Required to Complete RulemakingsRulemakings

0

15

30

45

D a

y s

FY 2002 FY 2003

Circulation to Adoption Adoption to Release

0

15

30

45

D a

y s

FY 2002 FY 2003

Circulation to Adoption Adoption to Release

REDUCE TIME TO COMPLETIONREDUCE TIME TO COMPLETIONREDUCE TIME TO COMPLETIONREDUCE TIME TO COMPLETION

0%

25%

50%

75%

100%

FY01 Average FY02 Average FY03 Average

PercentagePercentage Of Actions Filed ElectronicallyOf Actions Filed ElectronicallyPercentagePercentage Of Actions Filed ElectronicallyOf Actions Filed Electronically

INCREASE EFFICIENCYINCREASE EFFICIENCYINCREASE EFFICIENCYINCREASE EFFICIENCY

Storage Network Industry Association Storage Network Industry Association “Best Practices” award“Best Practices” award

Brown University recognition as one Brown University recognition as one of top federal websitesof top federal websites

External Validation of SuccessExternal Validation of SuccessExternal Validation of SuccessExternal Validation of Success

Completed formal Workforce Analysis.

Continued EIE recruitment program.

APPROPRIATE STAFF MIXAPPROPRIATE STAFF MIXAPPROPRIATE STAFF MIXAPPROPRIATE STAFF MIX

External Validation of SuccessExternal Validation of SuccessExternal Validation of SuccessExternal Validation of Success

Training Officers Conference “Distinguished Service Award.”

Prince George’s County Public Schools “Outstanding Work Experiences for Students.”

EPA and DOT “National Standard of Excellence” for outstanding commuter benefits.

EXCELLENT STAFF EXCELLENT STAFF DEVELOPMENTDEVELOPMENT

EXCELLENT STAFF EXCELLENT STAFF DEVELOPMENTDEVELOPMENT

FCC University expansion continues.

Knowledge and developmental needs baseline.

Individual development plans for all employees.

GREATER STRATEGIC GOAL GREATER STRATEGIC GOAL IMPLEMENTATIONIMPLEMENTATION

GREATER STRATEGIC GOAL GREATER STRATEGIC GOAL IMPLEMENTATIONIMPLEMENTATION

The FCC initiated a performance-based budgeting system to integrate budget, performance goals, and resources.

As of March 2003, the FCC linked all SES performance plans to the FCC Strategic Plan.

FY 2004 COMMITMENTSFY 2004 COMMITMENTS IMPACT pilot. Bureau/Office efficiency initiatives, including backlog

reductions. Ensure appropriate staffing mix. Employee career development discussions. Performance plans and awards tied to the Strategic

Plan. Performance-based budgeting. Conduct audits, assessments, and evaluations.

CONCLUSIONCONCLUSIONCONCLUSIONCONCLUSION

Much to be proud ofMuch to be proud of

Much to doMuch to do