OCS Backup

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Microsoft Office Communications Server 2007 Backup and Restoration GuidePublished: March 2007

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ContentContent..................................................................................................................................................i Introduction..........................................................................................................................................1 How to Use This Guide....................................................................................................................1 Terminology.....................................................................................................................................2 Preparing for Backup and Recovery....................................................................................................2 Requirements and Options...............................................................................................................2 Backup and Restoration Planning..................................................................................................10 Server Backup....................................................................................................................................15 Verifying Backup Prerequisites......................................................................................................16 Setting Up Backup Locations........................................................................................................16 Installing Backup Tools.................................................................................................................17 Backing Up Data............................................................................................................................18 Backing Up Settings......................................................................................................................20 Restoration of Service........................................................................................................................24 Deciding How to Restore Service..................................................................................................24 Verifying Restoration Prerequisites...............................................................................................25 Setting Up Server Platforms..........................................................................................................26 Installing Restoration Tools...........................................................................................................32 Restoring Data...............................................................................................................................33 Restoring Settings in Standard Edition Server Environments.......................................................36 Restoring Settings in Enterprise Pool Configurations...................................................................40 Recreating Enterprise Pools...........................................................................................................45 Reassigning Users..........................................................................................................................46 Restoring Domain Information......................................................................................................46 Restoring a Site..............................................................................................................................47 Appendices.........................................................................................................................................47 Appendix A: Backup and Restoration Worksheets for Standard Edition Server Environments. . .48 Appendix B: Backup and Restoration Worksheets for Enterprise Pools, Consolidated Configuration ........................................................................................................................................................53 Appendix C: Backup and Restoration Worksheets for Enterprise Pools, Expanded Configuration58

IntroductionThis document provides backup and service restoration procedures for Microsoft Office Communications Server 2007. This guide is divided into the following two primary sections: Server Backup. This section provides complete procedures for backing up settings and data required to restore service to an Office Communications Server 2007 deployment, in the event of the loss of one or more components. Restoration of Service. This section provides complete procedures for restoring service by recovering or rebuilding systems, including data and settings, as required in the event of component failure, data corruption, a site disaster, or other event that makes one or more services unavailable to users. The procedures can be used to restore service by either recovering or rebuilding one or more databases, servers, pools, or sites, or by bringing a separate site online to provide service.

How to Use This GuideThis document presents the step-by-step guidance that you need to back up and restore Office Communications Server 2007 deployments. You can use this document as a template or starting point for creating a backup and restoration plan for your organization, tailoring it to make the information specific to the servers in your topology and the procedures you want to use for back up and service restoration. Multiple tools and programs are available for backing up and restoring data, settings, and systems. This document focuses on the use of tools and programs provided with Office Communications Server 2007, as well as components available in Microsoft SQL Server 2005.

NoteThis document covers backup and restoration only of Office Communications Server 2007 components, including data and settings. It does not cover backup and restoration of the operating system or other programs. For information about backing up and restoring the Microsoft Windows Server 2003 operating system, see Recovery and Reliability Technologies in the Windows Server 2003 Technical Reference on the Microsoft Web site at (http://technet2.microsoft.com/WindowsServer/en/library/4214 ad2e-f9e2-4a8b-9232-ae4aecec204d1033.mspx).

Before starting deployment, use the Office Communications Server 2007 Planning Guide to determine your deployment options and strategy. It provides an in-depth discussion of planning considerations and guidance for designing your Office Communications Server topology, including planning information for backup and recovery. The procedures in this guide are arranged into steps. You should complete the deployment steps in the sequence shown. The process of backing up and restoring services may require that you perform some tasks that are described in detail in other documents. For instance, reinstalling an

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Microsoft Office Communications Server 2007 Backup and Restoration Guide

operating system is not covered in this guide, because backup and restoration procedures for an operating system are covered in the operating system documentation. Each section of this document that contains procedures that are dependent on other backup or recovery information provides cross references to the required information.

TerminologyBackup A duplicate copy of a program, a disk, or data, made either for archiving purposes or for safeguarding valuable files from loss in case the active copy is damaged or destroyed. For Office Communications Server 2007, this includes both data and settings (including global settings, pool-level settings and computer-level settings). The frequency and method of backing up data and settings is established based on the level of criticality of the data and other requirements established based on the business continuity requirements of an organization. Restoration of service In the event of a loss of a database, server, pool, or site due to corrup