OCS-CS1000 Interoperability TechEd Agenda ICA Overview OCS-CS1000 Architecture Overview Demonstration: Configuration & Management Demonstration: OCS-CS1000

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  • OCS-CS1000 Interoperability TechEd
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  • Agenda ICA Overview OCS-CS1000 Architecture Overview Demonstration: Configuration & Management Demonstration: OCS-CS1000 functionality Q&A Session
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  • Accelerate transformation to VoIP and UC Simplify and enhance how people work together Deliver the highest quality experience Extend VoIP and UC across the business Ease UC migration with end-to-end converged services Strategic Alliance
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  • ICA Solution Benefits Personal & Intuitive Single Soft Client Business Grade Telephony Rich & Secure Contextual Communication Enrich communications for voice, video & data Open & Integrated Standards based Integration API integration into business applications 3 rd party development program with SIP APIs
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  • ICA Solution Benefits Flexible & Trustworthy Software Centric Integration Single Presence Engine Evolutionary Path to Unified Communications
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  • CS1000 Bringing Value to ICA Capabilities extended to OC clients include: Personal/Team/Departmental telephony features Network Call Queuing/Attendant Services Redundancy and Business Continuity Network Routing/Resource Selection Private & Public Network Interfaces Regulatory or Certification Requirements Contact Center and Business Process Integration Services and Business Process Integration Capabilities include: Federation Services Interworking with Carrier-based Networks Gateway Services - TDM Gateway Access to PSTN/Private Networks Sensors and Location Services - Network Detection of Device Locations Media Services - OC soft clients access Meet Me conference bridge or IVR applications
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  • Applications Data Networking Communications M-AD N-UMN-CC N-ConfM-UM N-CS 1000 N-CS 2100 N-CS 2000 M-LCS M-OCS N-NAS N-Ethernet Routing Switch N-UC Integrated Secure Router Broad Portfolio for Unified Communications Business Grade Telephony Extend CS1000 functionality to MOC Remote Call Control for MOC Gateway Services extended to MOC Multimedia Applications Unified Messaging consolidation on AD SIP Interoperation with ExchangeUM Integrated Conferencing UC Contact Center Optimized Networking Integrated UC branch LCS/OCS optimized load balancing Secure, resilient data infrastructure
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  • Converged Office Remote Call Control (Telephony Control from Microsoft Desktop) Telephony Call Control Make Call Answer Call Clear Connection Hold Call Single Step (Blind) Transfer Call Transfer Call Conference Call Generate Digits (DTMF) Control IP, Digital, & analog phones Forwarding Calls Forward all calls Deflect Location-Based Forwarding Telephony Presence Multimedia Session Initiation Video Communications Office Applications Integration Missed Call E-Mail and Click-to-Call Return Outlook, Word, Excel, SharePoint Remote Call Control (SIP CTI)
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  • PSTN Mobile Active Directory IP-Set ESN: 296-1809 CS 1000 HLOC: 441 LCS/OCS TDM Phone ESN: 441-5431 MOC: david@ica.com Remote Call Control: Call Flow CS 1000 HLOC: 296 MCM NRS 1 David calls 6-441-5431 2 David mapped to 6-296-1809 3 MCM queries NRS 4 Call sent to CS1000 (296) 5 Call routed to CS1000 (441)
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  • Extending IP Telephony to Microsoft Office Communicator Microsoft OC Telephony (make call, answer call, hang up, transfer, hold, & DTMF) Extends suite of Nortel Telephony features to Converged Office users (Call Forward No Answer, Attendant Recall, Group call, etc.) Public/Private SIP Gateway For Microsoft Office Communicator Enables use of customer voice network and dial plan for Microsoft Office Communicator, extends Least Cost routing capabilities, NCOS, & Outgoing CLID Provides Call Accounting for OC originated calls. Active Directory for Numbering Plan Translations AD used to resolve userid/phone number translations Converged Office Telephony Gateway Services PSTN Active Directory Nortel CS 1000 12 Unified Messaging Twinning/PCA Active Directory Microsoft LCS/OCS With MCM Twinning/PCA
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  • CS 1000 Evolution Meridian 1 Communication Server 1000 Moving towards a software based model Open hardware platforms, signaling and O/S Integration of applications to enable UC Continue to improve Reliability, Security, Openness & Simplicity Media Gateways continue provide wide TDM features and operation Productivity, Interoperability, Manageability
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  • CS 1000 Call Servers CS 1000E (IP Signaling Server running on COTS) CS 1000M (Option 61) >Provides Call Processing, Telephony Features & Application Integration >Scalable up to 22,500 IP users per call server >Redundant and non-redundant configurations >Intel Pentium Mobile & IV processor based >CS 1000M for evolution of existing TDM base >Evolution of our Meridian 1 to support VoIP >Scalable up to 15,000 IP users >Supports up to 16,000 digital or analog users >Leverages existing hardware for low cost migration to VoIP
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  • CS1000 Signalling Server Signaling & Routing for IP Telephony Application support H.323 Gatekeeper H.323/SIP Gateway NCS SIP RDS Unistim TPS (IPL) Management application Available in following form factors CP-PM Intel Pentium Mobile based (1.4 GHz) COTS HP or IBM standalone option. MGC with DSP DB CPPM Call Server CPPM SigServer
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  • CS1000 Media Gateways Media Gateway (MG) 1000B >Up to 400 Survivable IP users >Analog, digital & IP support >Full feature survivability >Up to 256 branches >Supports local processing of TDM and digital clients >Integrated local call server >Media Gateway Controller (MGC) with DSPs provides improved channel density Survivable Remote Gateway ( Survivable Remote Gateway (SRG) 50 Small Branch Offering >SRG 50: Up to 80 Survivable IP Users >Access and feature parity to main CS 1000 in normal mode >Supports IP and Analog >Survivable IP User Support >Basic survivable feature set for IP terminals in LOCAL Mode Media Gateway (MG) 1000E >Up to 22,500 Survivable IP users >Analog, digital & IP support >Full feature survivability >Up to 50 per network >Optional integrated call server supports entire network failover >Media Gateway Controller (MGC) with DSPs provides improved channel density Broad Gateway offering supports deployment flexibility at branch sites with Integrated Network Failover Support
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  • Office Communicator as a soft phone for mobile worker Desk phone control by Office Communicator client CS 2100/ SL-100 User A OC SIP CTI Trials August 2007 General Availability 4Q07 IP Phone, IAD, ATA, or TDM PSTN OCS SST IDP Voice CS 2100 User A OC SIP CTI + SIP Call Control Trials September 2007 General Availability 4Q07 PSTN OCS/ HMC SST IDP VoIP Media Gateway Remote Call Control Soft Phone Build on existing investments and infrastructure Know how and when to best communicate with contacts, with flexibility of client devices Extend capabilities to other business applications Voice
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  • Optimized Networking UC Integrated Branch (Secure Router 4134) OCS Load balancing (Nortel Application Switches) Application Accelaration (Business Continuity System, Nortel Application Accelerator) Resilient IP Core (Nortel Ethernet Switching) Mobility (Nortel Wireless LAN 2300 AP & WSS) Security (VPN gateway, Secure Router)
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  • BeforeAfter 7 average number of devices IT staff manages at the branch office. Consolidate and simplify with UC Integrated Branch Reduced Capex & Opex Superior Quality Of Experience Embedded Microsoft Intelligence High performance with multiple functions Email Wireless Access Point Desk Phone IM Conferencing L2 Switch with POE Router Firewall WAN Server w/ Microsoft Mediation Media Gateway/ Call Server PSTN Email Wireless Access Point Desk Phone IM Conferencing WANPSTN
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  • UC Branch architecture role ICA UC Integrated Branch WAN Advanced Routing Ethernet Security Quality of Experience Management Media Gateway OCWLANIP Fax PBXPSTN OCS CS1000 HQ Enterprise secure UC Cloud Centralized Call Server (OCS at HQ) Secure SIP (SIP over TLS over TCP) Secure Media (SRTP) Clients interact with OCS Server directly Mediation Server connects to MG Connects UC Cloud to PSTN (via media gateway) Works only when OC Client makes call to PSTN Call received on PSTN Translates Secure SIP to simple SIP Transcodes (RTA G.711) It is a B2BUA Media gateways only interact with Mediation Servers
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  • ICA Deployment Architectures Centralized Enterprise Regionalized Enterprise Distributed Enterprise Global Enterprise
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  • Resilient IP Core Media Gateway CS1000 Call Server CS1K Signalling Server PSTN Active Directory Mediation Server OCS07 SE Unified Messaging Exchange/ CallPilot/UM2000 Conferencing NMC/LiveMeeting Data Center Telephony: Softclient (OCS) & IP-Set (CS1K rel 5) Conferencing: Adhoc (OCS), Scheduled (LM/NMC) Unified Messaging: ExchangeUM / UM2000 Centralised Enterprise: Small Site Architecture
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  • Media Gateway CS1K Call Server CS1K Signalling Server PSTN Active Directory Mediation Server OCS07 SE Conferencing NMC/LiveMeeting Secure Router Internet Data Center UC Clients: Soft (MOC 2.0) & IP-Set (Nortel Phase II)Remote Access: Secure Router VPN termination Access Control: User/Device Authentication, Authorisatio