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RIAL LAWRENCE

RICHA NEMA

ATUL CHHAPARWAL

SANDEEP YADAV

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A form of individual or group psychotherapy focusing on socialinteractions, psychological games, and analysis of relationships aspersons shift among the roles of parent, child, and adult.

Most of us are busy playinggames, with ourselves and others. Transactional analysis teaches

you how to understand these games, leading to more harmoniousrelationships and a better you.

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Ego is simply a change in the behavioral pattern of aindividual which initially comes when he grows and

eventually his perceptions about life also changes andego is basically in simple words when a person thinksabout himself that he is far more superior than othersin every mechanism,

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There are 3 distinct ego states :

1.Parent2. Adult

3. Child

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Thoughts, feelings, attitudes, behavioral patterns basedon messages or lessons learned from parents and otherparental or authoritarian sources

Shoulds and should nots; oughts and ought nots; alwaysand never

Prejudicial views (not based on logic or facts) on thingssuch as:

religion dress salespeople traditions work products

money raising children companies Nurturing views (sympathetic, caring views) Critical views (fault finding, judgmental, condescending

views)

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Thoughts, feelings, attitudes, behavioralpatterns based on objective analysis ofinformation (data, facts)

Make decisions based on logic,computations, probabilities, etc. (not

emotion)

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Thoughts, feelings, attitudes, behavioralpatterns based on child-like emotions,impulses, feelings we have experienced

Child-like examples:

Impulsive

Self-centeredAngryFearful

Happy

Pleasure seekingRebelliousHappy

Curious

Eager to please

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Behavioural

Social

Historical

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An important part of any performance management

system this process used to identify and diagnosethe cause is of behavioral or performance problems.An effective behavioral diagnosis process starts witha clear identification of the problem.

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Observation of the kinds of transactions a person ishaving with others. For example, if eliciting a responsefrom someone's caretaking Parent it is likely that thestimulus is coming from Child, though not necessarily

the Adapted Child mode. Our own responses tosomeone will often be a way of assessing which egostate or mode they are coming from.

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Guiding Young People, Adults and teams to heal thepast, live in the present and co-create their future

Therapists used as a short term as well long termapproach to change the psychology of individual and

team

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Emotional Intelligence, or EI, describes an ability orcapacity to perceive, assess, and manage the emotionsof one's self, and of others. Our EQ, or EmotionalQuotient, is how one measures Emotional Intelligence.

Emotions have the potential to get in the way of our mostimportant business and personal relationships. Accordingto John Kotter of Harvard Business School: Because ofthe furious pace of change in business today, difficult to

manage relationships sabotage more business thananything else - it is not a question of strategy that gets usinto trouble; it is a question of emotions.

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Not only does emotional intelligence greatly

contribute to job performance and leadershipskills, it has also been found Research tracking over160 high performing individuals in a variety ofindustries and job levels revealed that emotional

intelligence was two times more important incontributing to excellence than intellect and expertisealone.

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1.)Learn and practice optimism for success: see thedough nut, not the hole

To do more than survive to thrive in a world ofaccelerating change and uncertainty we need to respondwell to adversity. Optimism is a skill just like listening which

can be learned and perfected over time.2.) Positive self-talk: talk yourself out of defeatThe way we talk to ourselves can and does affect our sense ofwell-being and our ability to motivate ourselves in the faceof challenge. By being optimistic and learning to replace

negative self-talk with positive self-talk, this will help tobring about a proactive and creative climate at work andhelp participants to be proactive and take control ofthemselves.

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3.) Managing unhealthy anger: you cantalways get what you want

Many people have difficulty managing anger-both their own and other people. Frustrationsbuilt up in the fast-changing workplace, whereroles are not always well defined and jobsecurity no longer exists.

Anger usually results from frustration.Frustration results from feeling unable tocontrol and/or improve their situation. A senseof control is a basic human need. Frustrationbehaves like an emotional virus, infectingeveryone.

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4.)Increasing sensitivity: take a look at the emotional

landscape

In a stressful work environment, it is easy to ignore the moodand morale of our co-workers. People rarely communicatehow they feel. However, being insensitive to the needs andfeeling of others makes it hard to gain their support and

enthusiasm. The ability to recognize our own feelings andthe emotions of those around us is a key step in developingemotional literacy.

Emotional bring people together. Our emotions are perhapsthe greatest potential source of uniting all members of thehuman race. Empathy, Compassion, Cooperation andForgiveness together have the potential to unite us aspeople. Out thought may tend to divide us, whereas ouremotions, if give the chance, will unite us.

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