Nstp 2c Team Work

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    TEAMWORK

    STP 2

    aster ollege

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    Source: www.dnainfo.com

    http://www.dnainfo.com/http://www.dnainfo.com/
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    facebook.com/OccupySandyReliefNyc

    http://www.facebook.com/OccupySandyReliefNychttp://www.facebook.com/OccupySandyReliefNyc
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    4Image:CC BY 2.0 Matt

    http://www.flickr.com/photos/14853452@N00/427375108/in/photolist-DLpJm-d9qbVL-andneR-8vEXtU-8vBWgB-8vBW8g-8vBVZr-8vBVL8-8uVTTM-57ZrTB-eNCTS-fyhmXV-cE5nzG-bpuHZe-8F3qrq-5qg2F1-eNPxa-bpuKTc-8Uy8E1-gFwKXt-dGRpJW-bVQEjr-9dZx1R-98eicP-8vEXJ9-8vEXHs-8vEXvJ-8vEXmG-8vEXjo-8vEXiu-8vEXd9-8vEXbY-8vBWhi-8vBWbc-8vBWaH-8vBW9D-8vBW8X-8vBW7x-8vBW4Z-8vBVYn-8vBVWt-8vBVVr-8vBVUB-8vBVPR-8uYY6S-dKFooY-dEWT9m-8uYXBh-8uVTqx-6kv8oX-5p1N5ahttp://www.flickr.com/photos/14853452@N00/427375108/in/photolist-DLpJm-d9qbVL-andneR-8vEXtU-8vBWgB-8vBW8g-8vBVZr-8vBVL8-8uVTTM-57ZrTB-eNCTS-fyhmXV-cE5nzG-bpuHZe-8F3qrq-5qg2F1-eNPxa-bpuKTc-8Uy8E1-gFwKXt-dGRpJW-bVQEjr-9dZx1R-98eicP-8vEXJ9-8vEXHs-8vEXvJ-8vEXmG-8vEXjo-8vEXiu-8vEXd9-8vEXbY-8vBWhi-8vBWbc-8vBWaH-8vBW9D-8vBW8X-8vBW7x-8vBW4Z-8vBVYn-8vBVWt-8vBVVr-8vBVUB-8vBVPR-8uYY6S-dKFooY-dEWT9m-8uYXBh-8uVTqx-6kv8oX-5p1N5a
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    What is a TEAM?

    a group of people working

    together to achievea common goal

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    What is TEAMWORK?

    the ability to cooperate and

    communicate effectively with othersto achieve a common goal

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    Team Working

    Benefits Challenges

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    TEAMWORK INDIVIDUAL

    WORKo Agree on goals / milestoneso Establish tasks to be completed

    o Communicate/ monitor progress

    o

    Solve problemso Interpret results

    o Agree completion of project

    o Work on tasks

    o Work on new / revised tasks

    o

    Research / developmento Networking

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    CC BY-NC-SA Harold Jarche

    http://www.slideshare.net/jarche/coherent-communitieshttp://www.slideshare.net/jarche/coherent-communities
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    Stages of Team Development

    Forming(assemble team; deal with ambiguity)

    Source: Bruce Tuckman (1965) Small Group Development

    Storming(deal with criticism; develop ideas)

    Norming (procedures, cohesion)

    Performing(cooperation)

    [Adjourning]

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    Maturity Continuum

    DEPENDENCE

    INDEPENDENCE

    INTERDEPENDENCE

    Source: Stephen R. Covey (1989) The 7 Habits of Highly Effective People

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    4 Paradigms of human interaction

    Courage

    Co

    nsideration

    Lose / Win Win / Win

    Lose / Lose Win / Lose

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    Win/Win

    If Win/Win is such an ideal, why dont we do

    it all the time?

    What gets in the way?

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    Key Teamwork SKILLS

    1. INTERPERSONAL Trust / acceptance

    Communication

    Collaborative problem-solving

    Conflict resolution

    2. SELF / PROJECT MANAGEMENT Goal setting

    Planning

    Task co-ordination

    Performance management

    Source: Slyke, Trimmer, Kittner (2004) Teaching Teamwork in IS Courses

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    A few TEAMWORK guidelines

    1. Effective communication

    2. Team Working Agreement

    3. Effective meetings

    4. Project management

    5. Conflict management

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    1. Effective communication

    Communicateopenly & supportively

    Listenopenly

    Interpret nonverbalmessages

    Give useful feedback

    Receive feedback effectively

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    2. Team Working Agreement

    What is i t?

    Effectively a contractwhich all team members

    sign up to each team member is expected toabide by that contract

    Expectationseach team has for its members

    Designed specifically for your team

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    Team Working Agreement

    Key points :

    Tailor to meet the specific needs of your team

    members

    Each team member needs to input

    A chance for all members to voice their opinions

    All members will be accountable for statements

    in the agreement

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    Team Working Agreement:Issues to consider

    effective communication method(s)

    participation by all members

    decision-making

    problem-solving approaches

    management of conflict / differences

    responsibilities & conduct

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    SAMPLE:Boeing Code of Cooperation for Teams

    EVERY member is responsible for the teams progress andsuccess

    Attend all team meetings; be on time

    Listen to & show respect for view of members Criticize ideas, not persons

    Use & expect constructive feedback

    Resolve conflicts constructively

    Always strive for win-win situations

    Avoid destructive behaviour

    Ask questions when you do not understand

    Source: http://aircraftdesign.nuaa.edu.cn/PD-2006/PDF/P1-requirement%20and%20schedule.pdf

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    3. Meeting Guidelines (sample)

    Project meetings will be held every .

    Meetings will be called by .

    Meetings will begin and end on time.

    Decisions will be made by consensus/ majorityrule/anarchy.

    Role of scribe will rotate.

    Minutes will be issued by e-mail within 24 hours ofeach meeting.

    Exceptions allowable/not allowable.

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    4. Project Management

    Start with consensus on project GOAL

    Then work to a project PLAN

    Milestone Responsibility Date

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    5. Conflict

    People typically fear and avoid conflict

    Most people believe conflict does not belong

    in the workplace

    However, dynamic organizations use

    conflict as a CREATIVE FORCE.

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    TEAMWORK INDIVIDUAL

    WORKo Agree on goals / milestoneso Establish tasks to be completed

    o Communicate/ monitor progress

    o Solve problems

    o Interpret results

    o Agree completion of project

    o Work on tasks

    o Work on new / revised tasks

    o Research / development

    o Networking

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    Teamwork in a SoftwareDevelopment Environment

    COMMUNICATION Communicate well; listen openly

    KEEP THE PROJECT ON TRACK Work to the plan to keep motivation high

    Update the plan as things change

    CONFLICT Accept and work with/through conflict

    Develop a constructiveconflict style