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TEAMWORK
STP 2
aster ollege
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Source: www.dnainfo.com
http://www.dnainfo.com/http://www.dnainfo.com/8/10/2019 Nstp 2c Team Work
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facebook.com/OccupySandyReliefNyc
http://www.facebook.com/OccupySandyReliefNychttp://www.facebook.com/OccupySandyReliefNyc8/10/2019 Nstp 2c Team Work
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4Image:CC BY 2.0 Matt
http://www.flickr.com/photos/14853452@N00/427375108/in/photolist-DLpJm-d9qbVL-andneR-8vEXtU-8vBWgB-8vBW8g-8vBVZr-8vBVL8-8uVTTM-57ZrTB-eNCTS-fyhmXV-cE5nzG-bpuHZe-8F3qrq-5qg2F1-eNPxa-bpuKTc-8Uy8E1-gFwKXt-dGRpJW-bVQEjr-9dZx1R-98eicP-8vEXJ9-8vEXHs-8vEXvJ-8vEXmG-8vEXjo-8vEXiu-8vEXd9-8vEXbY-8vBWhi-8vBWbc-8vBWaH-8vBW9D-8vBW8X-8vBW7x-8vBW4Z-8vBVYn-8vBVWt-8vBVVr-8vBVUB-8vBVPR-8uYY6S-dKFooY-dEWT9m-8uYXBh-8uVTqx-6kv8oX-5p1N5ahttp://www.flickr.com/photos/14853452@N00/427375108/in/photolist-DLpJm-d9qbVL-andneR-8vEXtU-8vBWgB-8vBW8g-8vBVZr-8vBVL8-8uVTTM-57ZrTB-eNCTS-fyhmXV-cE5nzG-bpuHZe-8F3qrq-5qg2F1-eNPxa-bpuKTc-8Uy8E1-gFwKXt-dGRpJW-bVQEjr-9dZx1R-98eicP-8vEXJ9-8vEXHs-8vEXvJ-8vEXmG-8vEXjo-8vEXiu-8vEXd9-8vEXbY-8vBWhi-8vBWbc-8vBWaH-8vBW9D-8vBW8X-8vBW7x-8vBW4Z-8vBVYn-8vBVWt-8vBVVr-8vBVUB-8vBVPR-8uYY6S-dKFooY-dEWT9m-8uYXBh-8uVTqx-6kv8oX-5p1N5a8/10/2019 Nstp 2c Team Work
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What is a TEAM?
a group of people working
together to achievea common goal
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What is TEAMWORK?
the ability to cooperate and
communicate effectively with othersto achieve a common goal
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Team Working
Benefits Challenges
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TEAMWORK INDIVIDUAL
WORKo Agree on goals / milestoneso Establish tasks to be completed
o Communicate/ monitor progress
o
Solve problemso Interpret results
o Agree completion of project
o Work on tasks
o Work on new / revised tasks
o
Research / developmento Networking
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CC BY-NC-SA Harold Jarche
http://www.slideshare.net/jarche/coherent-communitieshttp://www.slideshare.net/jarche/coherent-communities8/10/2019 Nstp 2c Team Work
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Stages of Team Development
Forming(assemble team; deal with ambiguity)
Source: Bruce Tuckman (1965) Small Group Development
Storming(deal with criticism; develop ideas)
Norming (procedures, cohesion)
Performing(cooperation)
[Adjourning]
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Maturity Continuum
DEPENDENCE
INDEPENDENCE
INTERDEPENDENCE
Source: Stephen R. Covey (1989) The 7 Habits of Highly Effective People
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4 Paradigms of human interaction
Courage
Co
nsideration
Lose / Win Win / Win
Lose / Lose Win / Lose
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Win/Win
If Win/Win is such an ideal, why dont we do
it all the time?
What gets in the way?
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Key Teamwork SKILLS
1. INTERPERSONAL Trust / acceptance
Communication
Collaborative problem-solving
Conflict resolution
2. SELF / PROJECT MANAGEMENT Goal setting
Planning
Task co-ordination
Performance management
Source: Slyke, Trimmer, Kittner (2004) Teaching Teamwork in IS Courses
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A few TEAMWORK guidelines
1. Effective communication
2. Team Working Agreement
3. Effective meetings
4. Project management
5. Conflict management
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1. Effective communication
Communicateopenly & supportively
Listenopenly
Interpret nonverbalmessages
Give useful feedback
Receive feedback effectively
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2. Team Working Agreement
What is i t?
Effectively a contractwhich all team members
sign up to each team member is expected toabide by that contract
Expectationseach team has for its members
Designed specifically for your team
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Team Working Agreement
Key points :
Tailor to meet the specific needs of your team
members
Each team member needs to input
A chance for all members to voice their opinions
All members will be accountable for statements
in the agreement
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Team Working Agreement:Issues to consider
effective communication method(s)
participation by all members
decision-making
problem-solving approaches
management of conflict / differences
responsibilities & conduct
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SAMPLE:Boeing Code of Cooperation for Teams
EVERY member is responsible for the teams progress andsuccess
Attend all team meetings; be on time
Listen to & show respect for view of members Criticize ideas, not persons
Use & expect constructive feedback
Resolve conflicts constructively
Always strive for win-win situations
Avoid destructive behaviour
Ask questions when you do not understand
Source: http://aircraftdesign.nuaa.edu.cn/PD-2006/PDF/P1-requirement%20and%20schedule.pdf
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3. Meeting Guidelines (sample)
Project meetings will be held every .
Meetings will be called by .
Meetings will begin and end on time.
Decisions will be made by consensus/ majorityrule/anarchy.
Role of scribe will rotate.
Minutes will be issued by e-mail within 24 hours ofeach meeting.
Exceptions allowable/not allowable.
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4. Project Management
Start with consensus on project GOAL
Then work to a project PLAN
Milestone Responsibility Date
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5. Conflict
People typically fear and avoid conflict
Most people believe conflict does not belong
in the workplace
However, dynamic organizations use
conflict as a CREATIVE FORCE.
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TEAMWORK INDIVIDUAL
WORKo Agree on goals / milestoneso Establish tasks to be completed
o Communicate/ monitor progress
o Solve problems
o Interpret results
o Agree completion of project
o Work on tasks
o Work on new / revised tasks
o Research / development
o Networking
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Teamwork in a SoftwareDevelopment Environment
COMMUNICATION Communicate well; listen openly
KEEP THE PROJECT ON TRACK Work to the plan to keep motivation high
Update the plan as things change
CONFLICT Accept and work with/through conflict
Develop a constructiveconflict style