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NJROTCNS-4
Leadership and Ethics
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Lesson 07.03Communication:
Case Evaluation Response
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In this lesson you will explain your decision-making process using the communication case evaluation response form.
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Lesson Goal
Learning Objectives
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• Explain the decisions made for the Communication Case Evaluation.
• Determine the proper response to the Communication Case Evaluation.
• Summarize communications lessons learned for the Communication Case Evaluation.
Lesson 07.03
Warm-up Question
CPS Question 1
Lesson 07.03 5
Read and Analyze
Previously:
•You read and analyzed the Communication Case Evaluation on p. 87.
•You also completed Case Response forms.
6Lesson 07.03
Class Participation
Your Instructor will call on individuals to:
•Read their response from their Case Evaluation Response forms.
•Discuss issues concerning the Communication Case in a group discussion.
•Discuss communications lessons learned.
7Lesson 07.03
Case Review
8Lesson 07.03
Key facts:
•Strong lack of communication between O-3 and E-8.
•Subordinates could not use the chain of command.
•The O-3 did nothing to fix it – only made matters worse.
Case Review
9Lesson 07.03
Key facts:
•The lack of O-3 and E-8 communication resulted in routine fiascos.
•This training command unit lacked leadership by example.
•The O-3 and E-8 had feelings that can be described as “hatred.”
Case Review
10Lesson 07.03
Key facts:
•You are the CO and know what is going on.
•You need to take steps to fix the problem – now!
Communications Keeps Information Flowing
11Lesson 07.03
Select Video to Start or Pause
Learning Check
CPS Question 2
Lesson 07.03 12
Critical Case Evaluation Form
• Read your answers to questions on Critical Case Evaluation form on pp. 88–89.
13Lesson 07.03
Pressure
Question:•Is there pressure from peers, subordinates, seniors, or other sources to behave in an unethical manner?
•If yes, who or what is the source of the pressure?
14Lesson 07.03
Pressure Answers
Pressure from peers, subordinates, seniors, or others?
•Yes – from subordinates to make the chain of command function properly.
•Yes – from everyone for teamwork to prevent fiascos.
15Lesson 07.03
Pressure Answers
Pressure from peers, subordinates, seniors, or others?
•Yes – from the CO to correct the communications problem.
16Lesson 07.03
Question:
•Does the leader validate the facts and obtain clarification?
•If no, what action does the leader need to take?
Seek the Truth
17Lesson 07.03
Does the CO validate the facts and obtain clarification?
•No, not initially. Considers acting only when situation gets out of control.
•0-3 and E-8 show no leadership example to “work out” the problem.
Seek the Truth Answers
18Lesson 07.03
Learning Check
CPS Question 3
Lesson 07.03 19
Subordinates
Question:
•Do the factors in the case affect subordinates and their perception of the leader?
•If yes, what effect is caused to the subordinates?
20Lesson 07.03
Subordinates Answers
Subordinates and their perception of the leader affected?
•Yes – chain of command not working properly.
•Yes – absence of “leadership by example.”
•Yes – poor morale because of ongoing conflict.
21Lesson 07.03
Subordinates AnswersSubordinates and their perception of the leader affected?
•Yes – subordinates unable to properly do their job.
•Yes – subordinates reluctant to take sides and get involved.
22Lesson 07.03
Organization
Question:
•Is an ethical work environment being maintained?
•If no, what action does the leader need to take?
23Lesson 07.03
Organization Answers
Ethical work environment being maintained?
•No – work avoidance with certain individuals causes problems.
•No – chain of command is not functioning.
•No – other issues probably being handled improperly.
24Lesson 07.03
Organization Answers
Ethical work environment being maintained?
•No – standards of proper conduct not being maintained.
•No – toleration of a bad environment is setting a poor example.
25Lesson 07.03
Learning Check
CPS Question 4
Lesson 07.03 26
Know the Rules
Question:
•Does the leader properly enforce the rules, regulations, or policies?
•If no, what action does the leader need to take?
27Lesson 07.03
Know the Rules Answers
Leader properly enforce the rules and regulations?
• The CO, O-3, and E-8 should know the rules.
• The CO should properly enforce the rules.
• The CO should promote communications in chain.
28Lesson 07.03
Additional Points
Question:
•Are there any additional points to consider?
29Lesson 07.03
Additional Points AnswersAny additional points?
• The O-3 and E-8 did not know how to resolve their differences.
• The CO should have stepped in to counsel the O-3 and E-8.
• Reassignment would be a possibility.
30Lesson 07.03
Case Evaluation Response Form
• Read you answer to the Critical Case Evaluation form on p. 90.
• Answer the question “What would you do and why?”
• Are there lessons to be learned from this case study?
31Lesson 07.03
Learning Check
CPS Question 5
Lesson 07.03 32
What Actually Happened?
The CO:
•Did nothing – no intervention whatsoever.
•Was responsible for the poor performance of his unit due to a lack of teamwork.
•Did not promote better communication through O-3 and E-8 counseling.
33Lesson 07.03
Lesson Summary
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In this lesson, you have:
•Read and analyzed the Communication Case Evaluation.
•Read your answers to questions on the Critical Case Evaluation forms.
•Participated in a class discussion of what you would do and why.
Lesson 07.03