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Cisco Next Generation IP Phones presentation
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Cisco Unified IP Phone PortfolioAt-A-Glance…
Voice/Video/Apps
IP P
HO
NE
AP
PL
ICA
TIO
NS
PO
RT
FO
LIO
AV
G L
IST
PR
ICE
($U
SD
)
Higher
8900 Series 8900 Series
9900 Series 9900 Series
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 4
Voice
IP P
HO
NE
AP
PL
ICA
TIO
NS
7900 Series
UC-500Unified CME on ISR
Unified CMUnified CMBE
PO
RT
FO
LIO
AV
G L
IST
PR
ICE
($U
SD
)
3900 Series
7900 Series
3900 SeriesLower3900 Series
7900 Series
6900 Series 6900 Series 6900 Series
EoS 2010 EoS 2010 EoS 2010
Cisco Unified IP Phone PortfolioAt-A-Glance…
8900 Series
9900 Series Advanced Collaborative Media Endpoints
•Interactive video, HD voice, large color displays
•Wide array of endpoint applications
•USB connectivity, Wi-Fi and Gigabit Ethernet
•Energy-friendly
Advanced Professional Media Endpoints
•HD voice, large color displays
•Wide array of endpoint applications
•USB connectivity
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 5
•USB connectivity
•Energy-friendly
6900 Series Business Voice Endpoints
•Traditional telephony-like User Experience
•Flexible communications: Full-duplex speakerphone
•Selected basic endpoint applications (XML)
•Energy-friendly
Advanced Business Endpoints
•Desktop, Conference Room and Wireless endpoints
•HD voice, Gigabit Ethernet
•Wide array of endpoint applications
•Energy-friendly
7900 Series
Cisco Unified IP Phone 6900 Series Overview
802.3af POE Y Y Y Y Y
MWI Lightpipe Y Y Y Y Y
Speakerphone Y Y Y Y
6921 696169416901 6911
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 6
Speakerphone Y Y Y Y
PC Port (Hardened) None 10/100 10/100 10/100 10/100
Headset Jack Y Y Y
Softkeys Y Y Y
Lines 1 1 2 4 12
Display Size None None 396x81 396x162 396x81
Line Labeling HardcodedLCD
LabeledPaper
Labeled
Cisco Unified IP Phone 8900 and 9900 Series Overview
802.3at POE Y Y Y
GigE Switchport Y Y Y
USB Y Y Y
Bluetooth Y Y
Wi-Fi Y
8961 99719951
Slimline(5oz/140g)
Standard(6oz/170g)
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 7
SDIO Y
Video Streaming Y Y Y
2-way Video Y Y
Display Size 5”””” QVGA 5”””” VGA5.6”””” VGA
Touchscreen
Lines Multi Multi Multi
Key Module1 Color
VGA2 Color
VGA3 Color VGA
(5oz/140g)
Reference: 7975G Handset =
7.4oz/210g
� XML, Java Midlet, Browser (Future) app environments
� Requires CUCM 7.1(3) or higher
� SRST 7.1 with 12.4(24)T but as TNP SIP Phone
� CME 8.5 will fully support
Camera (Delivered with CUCM 8.0)
� H.264 encode
� VGA video resolution @ 24fps encode; CIF/SIF @30fps encode
� 2 M-pixel auto-focus sensor SOC
A “Hosted” USB Camera Module Accessory That Attaches to a Cisco Unified IP Phone 9971 or 9951. It Provides Support for Encoding of Video Signals from Camera and Allows Phones to Communicate via Two-Way Video Conferencing.
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 8
� Not designed as PC Web Cam
SDIO Card(actual card may look different)
SDIO Slot Available on 9971 only
� Simulates running phone sessions, video and applications on the phone
� Useful for demonstrations
SDIO – 9971 Only
Cisco Unified IP Phone 9971 3D Simulator
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 9
http://www.cisco.com/en/US/prod/voicesw/ps6788/phones/ps10453/ip_phone_9971_3d_kaon.html
Understanding the New User Experience
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 10BRKUCC-2050_c1
New Industrial Design and User Experience
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 11
Cisco Unified IP Phone 8900/9900 Button DifferencesButtons Ergonomically Arranged
User Experience
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 12
Cisco Unified IP Phone 8900/9900 Button DifferencesFixed Keys Added for Rich User Experience
User Experience
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 13
Most commonly used call features on fixed hard buttons (hold, transfer,
and conference) for a rich user experience
Cisco Unified IP Phone 8900/9900 Button DifferencesUser Experience: Brand New Ergonomic Buttons
User Experience
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 14
� Programmable Feature Buttons
� Phone lines, speed dials, and calling features
� Session Buttons
� Represents a call session
� Press button to answer ringing or held calls
Use for multiple lines
User Experience
Cisco Unified IP Phone 8900/9900 BasicsGet Use to the New User Experience
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 15
� Consistent look and feel across next generation products
� Message waiting indicator and missed calls
� Fixed key versus soft keys
Cisco Unified IP Phone 8900/9900 Get Use to the New User Experience
User Experience
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 16
� Access this screen by pushing the applications button
� Access call history, preferences, accessories, and administrator settings
� New future applications and services are accessible here
User Experience
Cisco Unified IP Phone 8900/9900Call History—User Experience
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 17
� Toggle between missed calls and all calls
� This screen is invoked when missed calls are viewed
� This screen can also be invoked by pressing Application button
Cisco Unified IP Phone 8900/9900Wall Paper and In Coming Call Toast
User Experience
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 18
� By default user can modify wallpaper, ringtone, and brightness
� End users see toast pop ups based upon various events
User Experience
Cisco Unified IP Phone 8900/9900User Experience: USB—Toast Pop Ups
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 19
� When user plugs in USB device they receive a toast pop-up
� Phone will tell user if USB device is unsupported
� IT Administrator has complete control over USB enable/disable
Pro
gra
mm
able
Featu
re B
utt
ons
Sessio
n B
utto
ns
Primary Line New Call Session Icon
User Experience
Cisco Unified IP Phone 8900/9900Basic Operations: One Line—Completely Idle
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 20
Pro
gra
mm
able
Featu
re B
utt
ons
Sessio
n B
utto
ns
Handset Down means idle
� This is the “default” behavior if you do the bare minimum
� You can push top right session button to start call – not top left
� Of course, you can push speaker button or push “New Call” softkey
Cisco Unified IP Phone 6900 Button DifferencesUser Experience
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 35
6921/6961 Display
User Experience
Cisco Unified IP Phone 6900 DisplayUser Experience: Display
6921 and 6961 has smaller display showing only one line or other status information
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 36
6941 Display
6941 has bigger display that can show multiple lines
Cisco Unified IP Phone 6900Basic Operations: Direct Transfer or Conference Across Lines
This task requires multiple phone lines.
1. Verify that you have two connected calls and that one of the calls is active (not on hold).
User Experience
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 37
on hold).
2. Press the Transfer button
3. Press the line button for the other (held) call.
The transfer completes (the two calls are connected to each other).