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Cisco Unified IP Phone Portfolio At-A-Glance… Voice/ Video/ Apps TIONS PORTFOLIO Higher 8900 Series 8900 Series 9900 Series 9900 Series © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKUCC-2050_c1 4 Voice IP PHONE APPLICAT 7900 Series UC-500 Unified CME on ISR Unified CM Unified CMBE O AVG LIST PRICE ($USD) 3900 Series 7900 Series 3900 Series Lower 3900 Series 7900 Series 6900 Series 6900 Series 6900 Series EoS 2010 EoS 2010 EoS 2010

Next Generation IP Phones

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Page 1: Next Generation IP Phones

Cisco Unified IP Phone PortfolioAt-A-Glance…

Voice/Video/Apps

IP P

HO

NE

AP

PL

ICA

TIO

NS

PO

RT

FO

LIO

AV

G L

IST

PR

ICE

($U

SD

)

Higher

8900 Series 8900 Series

9900 Series 9900 Series

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 4

Voice

IP P

HO

NE

AP

PL

ICA

TIO

NS

7900 Series

UC-500Unified CME on ISR

Unified CMUnified CMBE

PO

RT

FO

LIO

AV

G L

IST

PR

ICE

($U

SD

)

3900 Series

7900 Series

3900 SeriesLower3900 Series

7900 Series

6900 Series 6900 Series 6900 Series

EoS 2010 EoS 2010 EoS 2010

Page 2: Next Generation IP Phones

Cisco Unified IP Phone PortfolioAt-A-Glance…

8900 Series

9900 Series Advanced Collaborative Media Endpoints

•Interactive video, HD voice, large color displays

•Wide array of endpoint applications

•USB connectivity, Wi-Fi and Gigabit Ethernet

•Energy-friendly

Advanced Professional Media Endpoints

•HD voice, large color displays

•Wide array of endpoint applications

•USB connectivity

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 5

•USB connectivity

•Energy-friendly

6900 Series Business Voice Endpoints

•Traditional telephony-like User Experience

•Flexible communications: Full-duplex speakerphone

•Selected basic endpoint applications (XML)

•Energy-friendly

Advanced Business Endpoints

•Desktop, Conference Room and Wireless endpoints

•HD voice, Gigabit Ethernet

•Wide array of endpoint applications

•Energy-friendly

7900 Series

Page 3: Next Generation IP Phones

Cisco Unified IP Phone 6900 Series Overview

802.3af POE Y Y Y Y Y

MWI Lightpipe Y Y Y Y Y

Speakerphone Y Y Y Y

6921 696169416901 6911

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 6

Speakerphone Y Y Y Y

PC Port (Hardened) None 10/100 10/100 10/100 10/100

Headset Jack Y Y Y

Softkeys Y Y Y

Lines 1 1 2 4 12

Display Size None None 396x81 396x162 396x81

Line Labeling HardcodedLCD

LabeledPaper

Labeled

Page 4: Next Generation IP Phones

Cisco Unified IP Phone 8900 and 9900 Series Overview

802.3at POE Y Y Y

GigE Switchport Y Y Y

USB Y Y Y

Bluetooth Y Y

Wi-Fi Y

8961 99719951

Slimline(5oz/140g)

Standard(6oz/170g)

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 7

SDIO Y

Video Streaming Y Y Y

2-way Video Y Y

Display Size 5”””” QVGA 5”””” VGA5.6”””” VGA

Touchscreen

Lines Multi Multi Multi

Key Module1 Color

VGA2 Color

VGA3 Color VGA

(5oz/140g)

Reference: 7975G Handset =

7.4oz/210g

� XML, Java Midlet, Browser (Future) app environments

� Requires CUCM 7.1(3) or higher

� SRST 7.1 with 12.4(24)T but as TNP SIP Phone

� CME 8.5 will fully support

Page 5: Next Generation IP Phones

Camera (Delivered with CUCM 8.0)

� H.264 encode

� VGA video resolution @ 24fps encode; CIF/SIF @30fps encode

� 2 M-pixel auto-focus sensor SOC

A “Hosted” USB Camera Module Accessory That Attaches to a Cisco Unified IP Phone 9971 or 9951. It Provides Support for Encoding of Video Signals from Camera and Allows Phones to Communicate via Two-Way Video Conferencing.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 8

� Not designed as PC Web Cam

SDIO Card(actual card may look different)

SDIO Slot Available on 9971 only

� Simulates running phone sessions, video and applications on the phone

� Useful for demonstrations

SDIO – 9971 Only

Page 6: Next Generation IP Phones

Cisco Unified IP Phone 9971 3D Simulator

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 9

http://www.cisco.com/en/US/prod/voicesw/ps6788/phones/ps10453/ip_phone_9971_3d_kaon.html

Page 7: Next Generation IP Phones

Understanding the New User Experience

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 10BRKUCC-2050_c1

Page 8: Next Generation IP Phones

New Industrial Design and User Experience

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 11

Page 9: Next Generation IP Phones

Cisco Unified IP Phone 8900/9900 Button DifferencesButtons Ergonomically Arranged

User Experience

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 12

Page 10: Next Generation IP Phones

Cisco Unified IP Phone 8900/9900 Button DifferencesFixed Keys Added for Rich User Experience

User Experience

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 13

Most commonly used call features on fixed hard buttons (hold, transfer,

and conference) for a rich user experience

Page 11: Next Generation IP Phones

Cisco Unified IP Phone 8900/9900 Button DifferencesUser Experience: Brand New Ergonomic Buttons

User Experience

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 14

� Programmable Feature Buttons

� Phone lines, speed dials, and calling features

� Session Buttons

� Represents a call session

� Press button to answer ringing or held calls

Use for multiple lines

Page 12: Next Generation IP Phones

User Experience

Cisco Unified IP Phone 8900/9900 BasicsGet Use to the New User Experience

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 15

� Consistent look and feel across next generation products

� Message waiting indicator and missed calls

� Fixed key versus soft keys

Page 13: Next Generation IP Phones

Cisco Unified IP Phone 8900/9900 Get Use to the New User Experience

User Experience

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 16

� Access this screen by pushing the applications button

� Access call history, preferences, accessories, and administrator settings

� New future applications and services are accessible here

Page 14: Next Generation IP Phones

User Experience

Cisco Unified IP Phone 8900/9900Call History—User Experience

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 17

� Toggle between missed calls and all calls

� This screen is invoked when missed calls are viewed

� This screen can also be invoked by pressing Application button

Page 15: Next Generation IP Phones

Cisco Unified IP Phone 8900/9900Wall Paper and In Coming Call Toast

User Experience

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 18

� By default user can modify wallpaper, ringtone, and brightness

� End users see toast pop ups based upon various events

Page 16: Next Generation IP Phones

User Experience

Cisco Unified IP Phone 8900/9900User Experience: USB—Toast Pop Ups

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 19

� When user plugs in USB device they receive a toast pop-up

� Phone will tell user if USB device is unsupported

� IT Administrator has complete control over USB enable/disable

Page 17: Next Generation IP Phones

Pro

gra

mm

able

Featu

re B

utt

ons

Sessio

n B

utto

ns

Primary Line New Call Session Icon

User Experience

Cisco Unified IP Phone 8900/9900Basic Operations: One Line—Completely Idle

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 20

Pro

gra

mm

able

Featu

re B

utt

ons

Sessio

n B

utto

ns

Handset Down means idle

� This is the “default” behavior if you do the bare minimum

� You can push top right session button to start call – not top left

� Of course, you can push speaker button or push “New Call” softkey

Page 18: Next Generation IP Phones

Cisco Unified IP Phone 6900 Button DifferencesUser Experience

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 35

Page 19: Next Generation IP Phones

6921/6961 Display

User Experience

Cisco Unified IP Phone 6900 DisplayUser Experience: Display

6921 and 6961 has smaller display showing only one line or other status information

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 36

6941 Display

6941 has bigger display that can show multiple lines

Page 20: Next Generation IP Phones

Cisco Unified IP Phone 6900Basic Operations: Direct Transfer or Conference Across Lines

This task requires multiple phone lines.

1. Verify that you have two connected calls and that one of the calls is active (not on hold).

User Experience

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco PublicBRKUCC-2050_c1 37

on hold).

2. Press the Transfer button

3. Press the line button for the other (held) call.

The transfer completes (the two calls are connected to each other).