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GETTING OFF TO THE RIGHT START

Very few would argue that getting your new consultants off on the right foot can make everything that follows a more successful experience for all involved. No matter how large or small your organisation, each person's attitudes about the company, the induction, training process, the management team, and other employees will contribute to the corporate culture that your new consultant will be exposed to. A good solid induction and training program can avoid your new consultant from feeling overwhelmed and under qualified to do the many tasks that today’s modern recruiter can juggle with ease.

WHAT THE COURSE INCLUDES

The Recruiters Foundation Course encompasses three methods of delivery to maximise learning engagement, including: � Five interactive distance learning modules, consisting of:

1. The Company Experience 2. The Industry Experience 3. The Candidate Experience 4. The Client Experience 5. The Sales Experience

� Live webinars to consolidate each module

� Personalised feedback and assessment

It is a great investment to ensure your new consultants get off to the best possible

NEW RECRUITER TRAINING

COURSE CONTENT

COURSE OVERVIEW

‘The Recruiters Foundation Course’ has been designed to equip new employees with the basic skills necessary to become a Recruitment Consultant. It is a competency based, flexible learning program, comprising of theoretical modules for the consultant to complete on their own and practical exercises to complete with a trainer or manager. As the units are designed to give the consultants an opportunity to practice the skills they have learnt before moving on to the next topic, we would recommend pacing them over a 12 week period. This will enable you to utilise the course assessments to form part of the probationary review process. The course is suitable for new consultants or consultants with less than 2 years’ experience.

2. The Industry Experience

• The recruitment industry

• General information

• The Law

• The role of Industry Associations

• Industry news

• Your competitors

• Building an industry profile

• The use of social media

• Job search motivators

1. The Company Experience

• Introduction to your company

• Company and branch structure

• Introduction to key personnel and their roles

• Accreditations and standards

• Values, ethics and beliefs

• Mission Statement

• A day in the life of a recruiter

• Job description

4. The Client Experience

• Building a target client list

• Identifying worthwhile prospects

• Effective networking

• Building a referral based desk

• Processing new clients

• Taking a job order

• Terms of business

• Presenting candidates

• Filling a job order

• Relationship management

• Client retention and growth

3. The Candidate Experience

• Candidate attraction strategies

• Writing effective job adverts

• Pre-screening applicants

• Interview set up

• Interviewing techniques

• Application forms and database

• Terms of engagement

• Reference checking

• Rejecting applicants

• Managing the candidate process

• Negotiating offers, counter offers and closing offers

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Once a consultant has the basic recruitment industry and process knowledge, they are better equipped to sell solutions to clients.

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The final part of ‘The Recruiters Foundation Course’ is focused on sales training. The sales component consists of a detailed E-Learning module that covers: 5. The Sales Experience

• An introduction to sales

• Dealing with call reluctance

• Building resilience

• The right industry, market, company and contact

• Introduction to the Sales Cycle

• Impact on the telephone

• Prospecting a client

• Getting past gate keepers

• Opening a call

• Qualifying a client

• Demonstrating capability

• Overcoming objections

• Closing Techniques In the webinars that follow, the consultants will have an interactive experience, with brainstorming and role plays that go on to be critiqued by the trainer and their peers.

MARCH COURSE SCHEDULE

30th

March 2016 Foundation Course Begins Welcome and Course Overview

31st March – 5

th April Module 1 : The Company Experience

6th April – 12

th April Module 2 : The Industry Experience

13th April – 26

th April Module 3 : The Candidate Experience

27th April – 10

th May Module 4 : The Company Experience

11th May – 20

th June Module 5 : The Sales Experience

21st

June 2016 One-on-One Coaching and Course Consolidation Foundation Course Complete

BOOK A FREE CONSULTATION TODAY Talk to a member of the Fusion Training team today and discuss how we can tailor ‘The Recruiters Foundation Course’ to your organisational needs Phone: 07 3273 2642 or email info@fusiontraining.com.au

WHAT OUR CUSTOMERS SAY

‘We engaged Fusion Training to conduct a ‘rookie’ training program for nine of our new starters. The program was definitely a success. The content was right on target and the feedback from the delivery was positive. I particularly enjoyed the way in which Fusion Training ensured that we as managers we kept completely informed at all times as to how all candidates were tracking on the course. To be frank, not all nine candidates put the same degree of effort into the learning process. Those who did however gained a great deal from the course both in terms of knowledge and confidence; This training has contributed to their success. I would be happy to recommend this training to any firm wishing to give its rookies a good grounding in all aspects of recruitment. I wish I had done such a course when I first commenced in the recruitment industry 20+ years ago – it would have made an enormous difference to me at that time. Rob Davidson, Joint Managing Director, Davidson Recruitment

“Fusion Training has provided quality training for our Associates who have not had previous recruitment experience. The content and structure of the training is of a high standard and they were also able to tailor their approach for our firm. The delivery has been very professional, relevant and personable, and the feedback from our people that have undertaken her training is very positive. We will definitely continue to engage Fusion Training for our relevant recruitment training needs.” Jacqui Pearce, Senior Partner, u&u Executive Partners

I engaged Fusion Training to create and implement 2 training programmes for the Sydney office of the Huntress Group covering Trainee Recruitment Consultants with no experience as well as Senior Consultants with 2yrs +. I have been very impressed by the results as well as the fact that the team took the time to get to know the people they were training on both a personal and professional level. The follow up has been incredibly strong and we are already seeing the benefits of the training that has taken place. I would not hesitate to recommend Fusion Training." Mark Brosnan, Managing Director, Huntress Group

Phone: +61 439 169 999 Email: info@fusiontraining.com.au Website: www.fusiontraining.com.au ABN: 73 448 242 192