NetVault Backup Installation Upgrade Guide v8 2 2 English

NVG-105-8.2.2-EN-01 05/01/09

NetVault®: Backup

version 8.2.2

Installation/Upgrade GuideVersion: Product Number: NVG-105-8.2.2-EN-01

Copyrights

NetVault: Backup v8.2.2 - Installation/Upgrade GuideSoftware Copyright © 2009 BakBone Software

Documentation Copyright © 2009 BakBone Software

This software product is copyrighted and all rights are reserved. The distribution and sale of this product are intended for the use of the original purchaser only per the terms of the License Agreement. All other product trademarks are the property of their respective owners.

The NetVault: Backup v8.2.2 - Installation/Upgrade Guide documentation is copyrighted and all rights are reserved.

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THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED INTO NEW EDITIONS OF THE PUBLICATION. BAKBONE SOFTWARE MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED IN THIS PUBLICATION AT ANY TIME.

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Table of Contents

Preface 9

• About this Document ....................................................................................................... 9• Target Audience ................................................................................................................ 9• Organization ...................................................................................................................... 9• Recommended Additional Reading .............................................................................. 10• Technical Support ........................................................................................................... 10• Documentation Updates ................................................................................................. 10

Chapter 1: Introduction 11

• NetVault: Backup – At a Glance .................................................................................... 11• Key Benefits .................................................................................................................... 11• Feature Summary ........................................................................................................... 12

Chapter 2: NetVault: Backup Architecture Overview 13

• NetVault: Backup Architecture – An Overview ............................................................ 13- Architecture Components .............................................................................................................. 14

Chapter 3: Pre-installation Requirements 17

• Planning New Installations ............................................................................................ 17- Determine NetVault: Backup Server and Client Machines ............................................................ 17- Determine NetVault: Backup Database (NVDB) Location ............................................................. 18- Determine NetVault: Backup Machine Names ............................................................................... 19

• Prerequisites ................................................................................................................... 21• Platform Specific Prerequisites ..................................................................................... 23

- AIX ................................................................................................................................................ 23- Asian Linux 3 (64-bit) ..................................................................................................................... 23- Debian 4.0 (64-bit) ......................................................................................................................... 23- FreeBSD 7 (32-bit) ......................................................................................................................... 23- Linux/Unix ...................................................................................................................................... 23- RHEL 4 Itanium .............................................................................................................................. 24- RHEL 5.x ........................................................................................................................................ 24

NetVault®: BackupInstallation/Upgrade Guide

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- Ubuntu 8.04 (64-bit) ....................................................................................................................... 24• Additional Requirements on Linux-based Systems .................................................... 25

- Required Shared Library Files ....................................................................................................... 25- Finding the Missing Packages ....................................................................................................... 26- Installing the Required Packages .................................................................................................. 27

• Additional Notes ............................................................................................................. 27

Chapter 4: NetVault: Backup Server Installation 29

• AIX Installation ................................................................................................................ 29- Installing from the Installation CD-ROM on AIX ............................................................................. 29- Installing from the Downloaded Binary File on AIX ........................................................................ 30

• HP-UX Itanium Installation ............................................................................................. 31- Installing from the Installation CD-ROM on HP-UX Itanium ........................................................... 31- Installing from the Downloaded Binary File on HP-UX Itanium ...................................................... 32

• Linux x86/x86-64 Installation ......................................................................................... 32- Installing from the Installation CD-ROM on Linux x86/x86-64 ....................................................... 32- Installing from the Downloaded Binary File on Linux x86/x86-64 .................................................. 33

• Linux Itanium Installation ............................................................................................... 34- Installing from the Installation CD-ROM on Linux Itanium ............................................................. 34- Installing from the Downloaded Binary File on Linux Itanium ........................................................ 35

• MP-RAS Installation ........................................................................................................ 35- Installing from the Installation CD-ROM on MP-RAS ..................................................................... 35- Installing from the Downloaded Binary File on MP-RAS ................................................................ 36

• Solaris x86/x86-64 Installation ....................................................................................... 37- Installing from the Installation CD-ROM on Solaris x86/x86-64 ..................................................... 37- Installing from the Downloaded Binary File on Solaris x86/x86-64 ................................................ 38

• Solaris (SPARC) Installation .......................................................................................... 39- Installing from the Installation CD-ROM on Solaris (SPARC) ........................................................ 39- Installing from the Downloaded Binary File on Solaris (SPARC) ................................................... 40

• Windows Installation ...................................................................................................... 41• Platform Specific Post-installation Requirements ....................................................... 42

- Debian 3.1 and Ubuntu 7.04 .......................................................................................................... 42- Solaris 10 ....................................................................................................................................... 42- UNIX-based Environments Using UTF-8 Character Encoding ...................................................... 43- Windows ........................................................................................................................................ 44

• Example Installation on a Linux/UNIX-based System ................................................. 45


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• Example Installation on a Windows-based System .................................................... 48

Chapter 5: NetVault: Backup Client Installation 53

• AIX Installation ................................................................................................................ 53- Installing from the Installation CD-ROM on AIX ............................................................................. 53- Installing from the Downloaded Binary File on AIX ........................................................................ 54

• FreeBSD Installation ....................................................................................................... 54- Installing from the Installation CD-ROM on FreeBSD .................................................................... 54- Installing from the Downloaded Binary File on FreeBSD ............................................................... 55

• HP-UX Itanium Installation ............................................................................................. 55- Installing from the Installation CD-ROM on HP-UX Itanium ........................................................... 55- Installing from the Downloaded Binary File on HP-UX Itanium ...................................................... 56

• Linux x86/x86-64 Installation ......................................................................................... 57- Installing from the Installation CD-ROM on Linux x86/x86-64 ....................................................... 57- Installing from the Downloaded Binary File on Linux x86/x86-64 .................................................. 58

• Linux Itanium Installation ............................................................................................... 58- Installing from the Installation CD-ROM on Linux Itanium ............................................................. 58- Installing from the Downloaded Binary File on Linux Itanium ........................................................ 59

• MP-RAS Installation ........................................................................................................ 60- Installing the Installation CD-ROM on MP-RAS ............................................................................. 60- Installing from the Downloaded Binary File on MP-RAS ................................................................ 60

• Solaris x86/x86-64 Installation ....................................................................................... 61- Installing from the Installation CD-ROM on Solaris x86/x86-64 ..................................................... 61- Installing from the Downloaded Binary File on Solaris x86/x86-64 ................................................ 62

• Solaris (SPARC) Installation .......................................................................................... 62- Installing from the Installation CD-ROM on Solaris (SPARC) ........................................................ 62- Installing from the Downloaded Binary File on Solaris (SPARC) ................................................... 63

• Windows Installation ...................................................................................................... 64• Platform Specific Post-installation Requirements ....................................................... 65

- Debian 3.1 ...................................................................................................................................... 65- Debian 4.0 (32-bit) ......................................................................................................................... 65- Debian 4.0 (64-bit) ......................................................................................................................... 65- Ubuntu ........................................................................................................................................... 65- Solaris x86-x86-64 ......................................................................................................................... 66

Table of Contents6

- Windows ........................................................................................................................................ 66

Chapter 6: Unattended Installation of NetVault: Backup 67

• Unattended Installation on Windows ............................................................................67- msiexec .......................................................................................................................................... 67- Installation Procedure .................................................................................................................... 69- Examples ....................................................................................................................................... 69

• Unattended Installation on Linux/UNIX Using the Installer Program .........................70- Linux Common Installer ................................................................................................................. 70- Installation Procedure .................................................................................................................... 71- Examples ....................................................................................................................................... 71

• Unattended Installation on Solaris and MP-RAS UNIX Using pkgadd .......................72- pkgask ............................................................................................................................................ 72- pkgadd ........................................................................................................................................... 73- Installation Procedure .................................................................................................................... 73- Examples ....................................................................................................................................... 74

Chapter 7: Upgrading NetVault: Backup 76

• Upgrade – Overview ........................................................................................................76• Pre-upgrade Procedures ................................................................................................77

- Back up the Existing NVDB ........................................................................................................... 77- Stop NetVault: Backup Processes ................................................................................................. 77- Remove Extraneous NetVault: Backup Installation Files ............................................................... 77- Disable Anti-Virus Software .......................................................................................................... 78

• Upgrade Procedure .........................................................................................................78- Upgrade Considerations ................................................................................................................ 78- Upgrade on Linux/UNIX ................................................................................................................. 79- Upgrade on Solaris and MP-RAS .................................................................................................. 80- Upgrade on Windows .................................................................................................................... 81

• Post Upgrade Procedure ................................................................................................82- Post-Upgrade NVDB Summary ..................................................................................................... 82- Does the System Require a Reboot After Upgrade? ..................................................................... 82- Post-upgrade Requirement on Solaris 10 NetVault: Backup Server ............................................. 83

• Known Upgrade Issues ...................................................................................................87

Chapter 8: NetVault: Backup Plugin Installation 90

• Installing NetVault: Backup Plugins ..............................................................................90


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- Installing Optional Plugins .............................................................................................................. 90- Installing NetVault: Backup Core Plugins ...................................................................................... 91- Removing a Plugin or APM ............................................................................................................ 92

Chapter 9: Licensing NetVault: Backup 93

• Licensing NetVault: Backup .......................................................................................... 93- Locating Machine IDs .................................................................................................................... 93- Requesting a License Key ............................................................................................................. 94- Installing a License Key ................................................................................................................. 94

Chapter 10: Uninstallation 96

• Uninstalling NetVault: Backup ....................................................................................... 96- Uninstalling from a Linux/UNIX-based O/S .................................................................................... 96- Uninstalling from a Windows-based O/S ....................................................................................... 97- Uninstalling from a Solaris (SPARC/x86/x86-64) or NCR MP-RAS O/S ........................................ 99

Table of Contents8

NetVault: BackupInstallation/Upgrade Guide

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PREFACE

About this DocumentThis guide provides complete details on installing the NetVault: Backup Server and Client software. It does not provide information on the NetVault: Backup features and functionality. For details on using NetVault: Backup, refer to the NetVault: Backup Administrator’s Guide.

Target AudienceThis guide is intended for Backup Administrators and other technical personnel who are responsible for designing and implementing a backup strategy for the organization. A good understanding of the operating systems under which the NetVault: Backup Server and Clients are running is assumed.

OrganizationThe Installation/Upgrade Guide is organized as follows:

Chapter 1: Introduction gives an overview of NetVault: Backup and describes the features and benefits of the product.Chapter 2: NetVault: Backup Architecture Overview gives an overview of NetVault: Backup deployment and architecture. Chapter 3: Pre-installation Requirements describes the pre-installation requirements for the NetVault: Backup system.Chapter 4: NetVault: Backup Server Installation describes the procedure for installing the NetVault: Backup Server software.Chapter 5: NetVault: Backup Client Installation describes the procedure for installing the NetVault: Backup Client software.Chapter 6: Unattended Installation of NetVault: Backup ddescribes how to install NetVault: Backup Server and Client in a non-interactive mode.Chapter 7: Upgrading NetVault: Backup describes how to perform an upgrade.Chapter 8: NetVault: Backup Plugin Installation provides information on installing NetVault: Backup Plugins.Chapter 9: Licensing NetVault: Backup – This chapter provides information on licensing NetVault: Backup.Chapter 10: Uninstallation describes the procedures for uninstalling NetVault: Backup.

Preface

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Recommended Additional ReadingNetVault: Backup Getting Started Guide – This guide is intended for a first-time user. It describes how to set up a NetVault: Backup system quickly and perform a test backup and restore.NetVault: Backup Administrator’s Guide – This guide describes how to use NetVault: Backup and provides comprehensive information on all NetVault: Backup features and functionality.NetVault: Backup Configurator Guide – This guide explains how to configure the default settings for NetVault: Backup. NetVault: Backup Command Line Interface Guide – This guide provides a detailed description of the command line utilities.

You can download these guides from the BakBone website at the following address:

http://www.bakbone.com/documentation

Technical SupportBakBone Software is dedicated to providing friendly, expert advice to NetVault customers. Our highly trained professionals are available to answer your questions, offer solutions to your problems and generally help you make the most of your NetVault purchase. Log on to our Web site for more information:

http://support.bakbone.com

Documentation UpdatesFor the latest documentation updates, refer to the BakBone Software Knowledge Base. BakBone's Knowledge Base article for NetVault: Backup v8.2.2 can be found at the following link:

http://kb.bakbone.com/4338


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Chapter 1:

INTRODUCTIONThis chapter gives an overview of NetVault: Backup and describes the features and benefits of the product. The information in this chapter is organized into the following topics:

NetVault: Backup – At a GlanceKey BenefitsFeature Summary

1.1 NetVault: Backup – At a GlanceNetVault: Backup offers enhanced data protection and enterprise-class functionality that delivers ease of use while scaling to meet the demands of any sized environment, from a single server to complex, heterogeneous environment. The flexible, modular architecture provides proven reliability and high performance, with a unique combination of features designed to reduce deployment costs and Total Cost of Ownership (TCO) by enabling you to implement a solution designed to meet current as well as future needs. Whether you are managing a few servers or a multi-site networked storage environment, there is a NetVault: Backup package designed to fit your needs.

1.2 Key BenefitsRapid DeploymentNetVault: Backup's automated installation and device configuration features make it easy to add, manage or re-deploy distributed data management components throughout a growing enterprise storage environment. With our modular architecture you can license only those components you need today, while easily expanding the system as your storage environment or performance requirements grow.Enhanced Administrator ProductivityPolicy based job management and enhanced reporting capabilities simplify maintenance of your data protection strategies. Many activities such as job definition and event notification can be defined and modified at a group level, making administrative tasks quicker and easier.

Chapter 1Introduction

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Increased AutomationNetVault: Backup's event notification enhancements and policy based job management features provide increased automation, especially when deployed across heterogeneous storage networks. NetVault: Backup enables administrators to define, manage and monitor jobs from remote clients, while the flexible notification feature ensures business continuance with the ability to define event contexts and triggers, tailoring the product to meet your unique requirements.Lower Total Cost of OwnershipBy dramatically simplifying implementation and networked storage administration, NetVault: Backup ensures improved data availability while reducing the associated labor costs. The product can significantly lower TCO and provide a return on initial software investment in as little as six to nine months.

1.3 Feature SummaryExtensive application data protectionBroad platform supportVMware protection without scriptingPolicy based job management Powerful reporting capabilitiesAdvanced SAN/NAS supportComprehensive NDMP supportCommand Line Interface (CLI) optionsFull media management Powerful Disk-to-Disk backup optionsDynamic device sharingEvent notificationOpen file protection


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Chapter 2:

NETVAULT: BACKUPARCHITECTURE OVERVIEW

This chapter gives an overview of NetVault: Backup architecture. The information in this chapter is organized into the following topics:

NetVault: Backup Architecture – An OverviewArchitecture Components

2.1 NetVault: Backup Architecture – An OverviewFigure 2-1:

Architecturaloverview of

NetVault:Backupsystem

Tape Device

Virtual

Machines

VCB Proxy

Server

Database

Server

Fi le Server

Exchange

Server

Virtual Tape Library

LANLAN

WAN

Tape Device

Fiber/I

SCSI

SANDynamical ly

Shared Device

Shared Virtual Tape

Library

Administrator Workstat ion

Network Attached

Storage

NAS

NetVault: Backup Server

NetVault: Backup Server

File Server

NetVault: Backup Application Plugin Module

NetVault: Backup GUI

NetVault: Backup Server Software

NetVault: Backup Client Software

NetVault: Backup Client Software with SmartClient License

VMware Plugin

NDMP Plugin

Chapter 2NetVault: Backup Architecture Overview

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The NetVault: Backup Server must be deployed first, followed by the individual Clients. This arrangement of a single NetVault: Backup Server and its associated Clients constitutes a NetVault: Backup Domain.

2.1.1 Architecture ComponentsA NetVault: Backup deployment consists of the following components:

NetVault: Backup ServerThe NetVault: Backup Server is the main component of the NetVault: Backup solution. It provides the job management, media management, device management, client management, reporting, notifications and logging. The NetVault: Backup Server maintains a history of backups in the NetVault database, enabling users to quickly identify which file, database instance or email storage group they want to restore. Stand-alone tape drives or tape libraries may be attached directly to the NetVault: Backup Server. The NetVault: Backup Server software is installed on each of the machines designated as a NetVault: Backup Server.NetVault: Backup ClientsNetVault: Backup Clients are basically the file servers, database servers, or mail servers you need to protect. NetVault: Backup Clients are managed by the NetVault: Backup Server. The Clients transfer the backup/restore data across the LAN/WAN. NetVault: Backup Clients can be any number of Windows, Linux, Mac OS X, or UNIX machines. NetVault: Backup Client software is installed on each of the machines designated as a NetVault: Backup Client. Additionally one or more Application Plugin Modules or Plugins can be installed on any of the NetVault: Backup Client machines.NetVault: Backup SmartClientsNetVault: Backup SmartClients are NetVault: Backup Clients with one or more locally-attached tape drives or tape libraries which may be physical or virtual. SmartClients can share tape drives with a NetVault: Backup Server, NAS Device, and other SmartClients. SmartClients speed up the backup process by allowing the data stream to flow directly to the attached storage device rather than being slowed down by traveling across the network.


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Figure 2-2:NetVault:

Backup Clientsand

SmartClients

Virtual Tape LibraryA Virtual Tape Library (VTL) is a user configured tape library on a disk subsystem to allow Disk to Disk (D2D) backups, and ultimately Disk to Disk to Tape (D2D2T) backups. Virtual Tape Libraries allow users to run simultaneous backups from multiple clients to the same disk device which reduces backup windows. Additionally, a Virtual Tape Library speeds up restores because the backup is stored on random access drives as apposed to reading the backup from sequential tape.

Figure 2-3:NetVault:

Backup VTL

Shared Virtual Tape LibraryA Shared Virtual Tape Library (SVTL) allows multiple NetVault: Backup Clients of varying operating systems to share same raw disk for LAN-free backups via Fibre Channel or iSCSI.

Chapter 2NetVault: Backup Architecture Overview

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NDMPThe Network Data Management Protocol (NDMP) is designed to efficiently transfer large blocks of data across a LAN or SAN to a storage device. For Network Attached Storage devices utilizing NDMP, backups are performed via a high performing protocol rather than using less efficient file sharing methods such as NFS or CIFS. NetVault: Backup can send NDMP data directly to a locally attached SCSI device, a SAN-attached storage device (tape or VTL) or to a storage device elsewhere on the network. NetVault: Backup offers advanced NDMP features such as Browsable Volume and Direct Access Restore (DAR) support, which helps restore files quickly by fast positioning to the required data on the storage device (tape or VTL). Files can be selected and restored at the directory level. NDMP is the only truly server-less backup technology.Dynamically Shared DevicesDynamically Shared Devices (DSD) is LAN-free backup at its best by allowing more than one system to utilize a tape drive connected to a Fiber Channel SAN, IP SAN using iSCSI. Tape drives (Physical or Virtual) are dynamically assigned on demand to any SmartClient, NDMP device, or NetVault: Backup Server for duration of the backup/restore.Application Plugin ModulesNetVault: Backup supports Application Plugin Modules (APMs) for online backups for a wide variety of database and messaging applications – such as Oracle, SQL Server, Exchange, MySQL, PostgreSQL, Lotus Notes/Domino, DB2, Informix, and Sybase. With the APMs, NetVault: Backup Servers and Clients can be enhanced to perform application specific backups. Interfacing with the native APIs, NetVault: Backup draws data from the applications and catalogs backup data according to application type, all in a simple point-and-click manner, within NetVault: Backup's GUI.


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Chapter 3:

PRE-INSTALLATIONREQUIREMENTS

This chapter describes the pre-installation requirements for the NetVault: Backup system. The information in this chapter is organized into the following topics:

Planning New InstallationsDetermine NetVault: Backup Server and Client MachinesDetermine NetVault: Backup Database (NVDB) LocationDetermine NetVault: Backup Machine Names

PrerequisitesPlatform Specific PrerequisitesAdditional Requirements on Linux-based SystemsAdditional Notes

3.1 Planning New InstallationsReview this section when planning a new NetVault: Backup system.

3.1.1 Determine NetVault: Backup Server and Client MachinesInstallation of NetVault: Backup involves installing a NetVault: Backup Server and any number of NetVault: Backup Clients. The NetVault: Backup Server must be deployed first, followed by each individual Client. Therefore, the first step in the operation is to determine which machine will serve as the NetVault: Backup Server, and which machines will be NetVault: Backup Clients:

NetVault: Backup Server - This machine will house the Server version of NetVault: Backup and it will be accessed to manage all NetVault: Backup operations (i.e., administer backup and recovery operations for any number of NetVault: Backup Clients).NetVault: Backup Client(s) - Each of these machines will house the Client version of NetVault: Backup and each will serve as backup/restore targets.

Important: A NetVault: Backup Server can serve as a Client to itself for the backups and restores of its local data.

Chapter 3Pre-installation Requirements

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3.1.2 Determine NetVault: Backup Database (NVDB) LocationWith the machine that is to serve as the NetVault: Backup Server determined, the next step is to choose a directory on a drive/volume with enough free space to house NetVault: Backup and its database. The typical NetVault: Backup Server installation requires about 50MB of free disk space. However, the NVDB will grow as operations are performed in NetVault: Backup (e.g., backups, restores and reports generated). It is critical that space considerations be made for the growing of this database. NetVault: Backup operations could halt if its database cannot be updated due to space limitations. When the NetVault: Backup Server software is installed, the installation includes a NVDB directory (db or nvdb) containing four sub-directories:

Install - Very small directory. Contains the modules binary file detailing which modules are installed.Keys - Very small directory. Contains license key files for the main software and any plugins or APMs installed.MediaDatabase - This directory grows to be rather large with use of NetVault: Backup. Holds records for media and backups performed.ScheduleDatabase - Small directory generally less than 10 MB in size. Holds records for all backup and restore jobs.

The only portion of the database for which size requirements are an issue is the MediaDatabase. The NetVault: Backup Administrator of a particular NetVault: Backup domain must estimate the anticipated size of the database to allocate adequate disk space for growth. To calculate these requirements, the following information is necessary:

The Approximate Number of Files and Directories Being Backed Up in the NetVault: Backup Domain (i.e., on the NetVault: Backup Server and all NetVault: Backup Clients).

How Many Generations of Each File are Being Kept - Each generation is a separate instance of a file or directory backup. For example, if the same file is backed up seven times, using default backup settings, there are seven generations of the file held on media and indexed in the NVDB. By default, backups have an infinite life (i.e., the number of generations increases for every backup, causing the NVDB to continuously grow in size). Most systems cannot handle this amount of storage requirement, so one of the NetVault: Backup Administrator's tasks is to ensure that a suitable Backup Life is applied to each backup (a setting found in the Advanced Options tab of the

Important: Each file and directory backed up requires an average number of bytes for an index entry in the NVDB. This average is based on a formula of 71 bytes plus the average number of characters contained in the files that make up a target file system.


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Backup window). For more information on Backup Life, refer to the NetVault: Backup Administrator’s Guide.

3.1.2.a Example CalculationWith an average file/directory name of eight characters for a target file system, if 200,000 files and 15,000 directories were backed up once, approximately 17.5 MB will be required for NVDB indexing. If the same files and directories were backed up three times, 52.5 MB would be required. If backed up 5 times, 87.5 MB would be required, and so on.

3.1.2.b NVDB Index Entry Size LimitationsA single NVDB index entry is generated for each NetVault: Backup backup job created/submitted. It is important to note that NetVault: Backup must adhere to a maximum size requirement of four Gigabytes (4 GB) for each of these individual index entries. Index entries of this size will only occur with very large jobs (e.g., a backup job that contains a few million files and directories). If a backup job is run that requires an index entry larger than this maximum, it will most likely fail. Therefore, it is recommended that large jobs requiring the backup of a few million files be broken down into multiple jobs to avoid this. For complete details on backing up data, refer to the NetVault: Backup Administrator’s Guide.

3.1.3 Determine NetVault: Backup Machine NamesDuring the installation process of the NetVault: Backup software (regardless of installation type (e.g., Client vs. Server) or platform), it is necessary to input a NetVault: Backup name for the machine. This name is used in NetVault: Backup for the purpose of recognizing it over the network. Hence, each NetVault: Backup Client must have a unique name. At default, a value will be displayed matching the machine’s Operating System-tied name. With this in mind, the following should be taken into consideration:

Illegal Characters in a Machine Name - Although the core software will still function regardless of how the machine is named, certain aspects of

Database Size Calculation FormulaApproximate number of files and directories backed up per machine

Multiplied by

Approximate number of generations to be kept using Backup Life optionsa

Multiplied by

Number of machines backed up

Multiplied by

(71 bytes + average file name lengthb)

Important: It is of critical importance that the following points be reviewed in order to properly name a NetVault: Backup Server/Client for complete use.


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NetVault: Backup may not function properly when the NetVault: Backup machine name includes any of the following characters:

Non-Number/Letter Alpha-Numeric Characters - This includes, “! @ # $ % ^ & * ( )” as well as the colon (“:”), and hyphen (“-”).Japanese/Korean/Chinese Characters

Underscore Character in a Machine Name - It is possible to use an underscore (“_”) in the name of a NetVault: Backup machine (e.g., as a substitute for a space -- “NVBU_Server”, or to replace any of the illegal characters named in the point above). However, conflicts will arise when referencing a machine named in this manner in NetVault: Backup’s Command Line Interface (CLI). The CLI sees the use of an underscore in its syntax as a replacement for a space, because a space is not recognized. For example, if a machine whose actual name is “NVBU_Server” is included in a CLI command, NetVault: Backup will, in reality, search for a machine named “NVBU Server”. Not finding a machine named this, the CLI request will fail and return an error. Therefore, if the CLI is to be used with the target machine, it is recommended that the machine be given a name that does not include any underscore characters. For complete details on the use of NetVault: Backup’s CLI utility, please see the NetVault: Backup Command Line Interface User’s Guide.NetVault: Backup Client Systems must be Given Different Names - When performing a Client version install of NetVault: Backup, you must assign a unique name value for each Client system.

3.1.3.a Best Practice When performing an installation to establish the NetVault: Backup Server, it is recommended that the NetVault: Backup name used be different than the machine’s O/S-tied name. As a recommended example, use a name value signifying that the machine is the NetVault: Backup Server. This is recommended in case it is ever necessary to relocate the NetVault: Backup Server to a different machine (e.g., because of hardware failure). In relocating a NetVault: Backup Server, a backup of the NetVault: Backup Server Database (NVDB) is required. The NVDB is integral to NetVault: Backup operations and is tied to the NetVault: Backup Server via its NetVault: Backup name. If relocating, a fresh installation of the Server version of NetVault: Backup would be required on the new machine, followed by a restore of the backed up NVDB to this new machine. During the installation, the NetVault: Backup name assigned must be the same as the name used for the original installation in order to successfully proceed to the restore

Important: It is highly recommended that only the following characters be used when generating a NetVault: Backup machine name: standard uppercase characters (e.g., “A - Z”), standard lowercase characters (e.g., “a - z”), and standard numerals (e.g., “0 - 9”).


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of the NVDB. Therefore, if the original NetVault: Backup Server was named using the default setting of its O/S-tied name, the relocation target’s installation of NetVault: Backup would have to be named using this same O/S-generated name, even though its actual machine name is something different. This could result in confusion when performing future backups and restores, especially if the machine previously set up as the NetVault: Backup Server is ever brought back on line. For details on relocation of the NVDB, refer to the NetVault: Backup Administrator’s Guide.

3.2 PrerequisitesThe following requirements must be met before starting a NetVault: Backup Server or Client installation.

Review Release Notes and Supported Platform Matrix – Prior to initiating an installation of NetVault: Backup, it is of critical importance that you thoroughly review the Release Notes. This document may contain important information regarding installation and use of the NetVault: Backup software. You must also review the NetVault: Backup Supported Platform Matrix to verify the platforms, operating system versions, devices and application versions supported by the current release of NetVault: Backup.NetVault: Backup Graphic Requirements – To properly use the NetVault: Backup GUI, it is recommended that you set your system’s screen resolution to 1280 x 1024 or higher. Low resolution settings may result in display issues when using the GUI.Permissions – All target machines must have O/S permissions set that will allow the user to install software components.System Memory – Memory requirements on a target system can vary based on the intended use. User Mode (Runlevel) – On Linux/UNIX platforms, boot into multi-user mode.Disable Anit-virus Software – While it is possible to leave anti-virus software running on a target machine, it is recommended that you disable this software before attempting to perform an installation or upgrade of NetVault: Backup. The NetVault: Backup installation process may conflict with anti-virus software during installation and various NetVault: Backup operations may not function properly after the installation.Ensure TCP/IP Connectivity and Name Resolution – Once the machines which will host the NetVault: Backup Server and Client software have been established, it is necessary to ensure that good TCP/IP connectivity and Name Resolution exists between the proposed NetVault: Backup Server and each potential NetVault: Backup Client.


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Check Backup Device Mapping/Connections – It is necessary to determine what backup devices are to be used (e.g., tape libraries and standalone drives) and map them out. Generally, the NetVault: Backup Server is set up to contain one or more of these devices (i.e., they are directly attached to the machine acting as the NetVault: Backup Server). However, this is not required and a usable backup device can be attached to a machine configured as a NetVault: Backup Client. This is referred to as a NetVault: Backup SmartClientTM. It is also important to ensure that these devices are connected and functional and that backups can be performed to them (e.g., through the use of any native O/S tools used for minimal backup operations on the device. If these native backup tools can't see an attached backup device, then neither will NetVault: Backup)Configure “ulimit” Variables (Linux/UNIX Platforms Only) – UNIX-based O/Ss utilize a default setting for various size limitations that may create a conflict when attempting to install NetVault: Backup (e.g., the “file size (blocks)” and “virtual memory (kbytes)” settings, which may use a default setting that is too low). Failure to increase these values from their default may result in a “core dump” error message and a failed installation of various NetVault: Backup components. A recommended setting of “unlimited” is suggested to remedy this issue. To accomplish this, launch a terminal session and perform these steps:

Figure 3-1:

The way therequired

variablesshould appear

for “ulimit”settings to

successfullyinstall allNetVault:

Backupcomponents

1. Issue the command:ulimit -a

2. A list of the values currently set as limits will be displayed. If the values for either of the following settings are anything other than “unlimited”, issue the following command to change the setting accordingly:

File Size (Blocks) – “ulimit unlimited” Virtual Memory (Kbytes) – “ulimit -v unlimited”


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3. Issue the command “ulimit -a” to re-list these statistics after modification to verify that they are properly set.

3.3 Platform Specific Prerequisites

3.3.1 AIX On AIX, load the NetVault SCSI Driver contained in the file image as described below:

On AIX 5.x, use the SMIT utility to load the NetVault SCSI Driver. On AIX 6.1, issue the following command to install the AIX5changer (assuming the binary is in /tmp):installp -acqd /tmp/aix5changer netvault.chm

Then, issue the following command to automatically search and configure the media changer:/usr/lpp/netvault/addchm

3.3.2 Asian Linux 3 (64-bit)To install and run NetVault: Backup on a 64-bit Asian Linux 3 machine, you must create the following symbolic link as Asian Linux 3 does not use libXm.so.3 anymore

ln -s /usr/lib/libXm.so.4.0.0 /usr/lib/libXm.so.3

3.3.3 Debian 4.0 (64-bit)Before starting the installation, perform the following steps:

1. Install ia32-libs and then issue the command ldconfig on this system2. Download the i386 version of libmotif3 from http://packages.debian.org and

then use dpkg -x libmotif3 to extract.3. Copy all extracted files in usr/X11R6/lib to /usr/lib32

3.3.4 FreeBSD 7 (32-bit)To install and run NetVault: Backup on a FreeBSD 7 platform, create two symbolic links on your target machine using the following commands:

ln -s /lib/libcam.so.4 /usr/lib/libcam.so.3

ln -s /lib/libc.so.7 /usr/lib/libc.so.6

3.3.5 Linux/UnixThe NetVault: Backup installation will fail on Linux/UNIX platforms if the installation directory is a mount point. The NetVault: Backup installation script tries to delete


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the existing contents on the mount point (which isn’t allowed in a UNIX-based environment) and the installation will fail. To work around this issue, create a sub-directory below the mount point, and install NetVault: Backup to that directory.

3.3.6 RHEL 4 ItaniumThe “openmotif21-2.1.30-11.RHEL4.4.ia64.rpm” package located on disc 4 of the RHEL 4, U1 ia64 installation CDs, must be installed on all DR Client machines running this O/S. A standard installation of this O/S may not request this CD, so the component may not be present. To install the component, follow the steps below:

1. Insert CD 4 into the drive on the target DR Client, and launch a terminal session prompt.

2. Navigate to the CD-ROM drive, and issue the following command:rpm -i openmotif21-2.1.30-11.RHEL4.4.ia64.rpm

3.3.7 RHEL 5.xOn RHEL 5.x systems, you must install the following packages from the installation CD:

x86-32libXp-1.0.0-*.i386.rpm

x86-64libXp-1.0.0-*.i386.rpmlibXmu-1.0.2-*.i386.rpmopenmotif22-2.2.3-*.i386.rpm (required only to display the GUI)

ItaniumllibXp-1.0.0-*.ia64.rpmllibXmu-1.0.2-*.ia64.rpmopenmotif22-2.2.3-*.ia64.rpm (required only to display the GUI)

3.3.8 Ubuntu 8.04 (64-bit)On Ubuntu 8.04 (64-bit), perform the following steps:

1. Install Ubuntu Server 8.04 64-bit.2. sudo su

3. apt-get install ia32-libs lib32nss-mdns

4. tar -xzvf <NetVault: Backup binary file>

5. cd netvault

6. ./install

The install will fail.


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7. ldconfig

(It is important that you run ldconfig before you remove the /usr/netvault directory.)

8. rm -rf /usr/netvault

9. ./install

To make the NetVault: Backup GUI work, perform the following steps:

1. apt-get install ubuntu-desktop

2. Reboot3. Go to http://packages.ubuntu.com/hardy/libmotif3 4. Download the i386 version of libmotif3.5. dpkg -x libmotif3 .

6. cd usr/lib

7. mv * /usr/lib32

8. nvgui&

3.4 Additional Requirements on Linux-based SystemsFor Linux installations, certain shared library files must be present on the system for NetVault: Backup to run. These include the shared “C” libraries and “X Windows System” libraries.This appendix outlines these requirements.

Note that the requirements mentioned in this section of the guide are not pre-requisites to installing NetVault: Backup. The installation script will run without interruption, installing the software to the specified directory, even if these required packages are not available on the system. However, the NetVault installation will not run if these dependencies are not present on the system.

3.4.1 Required Shared Library FilesThese shared library files are available as RPM packages. A standard installation of RedHat or SUSE Linux will include the packages containing the required files by default. For customized installations of Linux, however, the availability of the following files must be ensured.

3.4.1.a X Window System Shared LibrariesThese libraries provide the GUI functionality. On Linux systems running NetVault: Backup, the following X Window System shared library files must be available.

Important: The various distributions of Linux might have slight differences. As a result, the list given here is only representative.


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libICE.so.6 libSM.so.6 libX11.so.6 libXext.so.6 libXp.so.6 libXt.so.6

3.4.1.b Shared C LibrariesThese libraries provide the standard library functions, including the “system calls”. On Linux systems running NetVault: Backup, the following shared C libraries must be available.

libc.so.6 libdl.so.2 linux-gate.so.1 (a virtual shared library that is exported by the kernel to provide a way to make system calls faster)

3.4.2 Finding the Missing PackagesAs mentioned earlier, on systems that do not have the above-mentioned packages NetVault: Backup will not start after installation. In such a scenario, the following command can be issued from the NetVault: Backup installation directory (e.g., “/usr/netvault/” - by default) to obtain a list of NetVault dependencies and to determine any missing ones.

find ./|xargs file|egrep 'shared object|executable'|cut -d: -f1|xargs ldd|egrep -v '^\.'|perl -pe 's/ *\(.*$//'|sort -u

Following is an example output of this command in a RedHat Linux installation:


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Figure 3-1:

NetVault:Backup

dependencieslisted using the

“find”command on a

systemrunning Linux

(e.g., aRedHat

distribution ofLinux)

The missing dependencies will be reported as “Not Found” as shown in the figure.

3.4.3 Installing the Required PackagesAs mentioned earlier, these required files are available as RPM packages and can be installed using the RPM utility. For more information on rpm, please see the man page for this command.

A configuration tool like YaST (Yet another Setup Tool) can also be used for searching and installing packages. Once the package containing the required file is found by the tool, the “Install” command can be selected from the “Package” menu in order to install the file. For more information on YaST, please see the user guide for this tool.

3.5 Additional NotesReview the following notes before starting the NetVault: Backup Server or Client installation:

By default, both NetVault: Backup and NetVault: Replicator are installed on ...\NetVault directory. If the target machine contains an installation of the NetVault: Replicator, append the backup to the default installation path as shown below to avoid overwriting NetVault: Replicator installation files:

Linux/UNIX-based Operating Systems: “/backup”Windows-based Operating Systems: “\backup”

This will install NetVault: Backup to the ...\NetVault\backup directory. This only applies to a new installation of NetVault: Backup, not an upgrade.


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For OpenMotif, you will require a 32-bit binary since its GUI is a 32-bit application.Even though NVDB is not installed on NetVault: Backup Clients, the installation script prompts for the NVDB path during client installations on Solaris platform. This path can be left as is during installation, as NVDB location is irrelevant for NetVault: Backup Clients.


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Chapter 4:

NETVAULT: BACKUP SERVERINSTALLATION

This chapter describes the procedure for installing the NetVault: Backup Server software. The information in this chapter is organized into the following topics:

AIX InstallationHP-UX Itanium InstallationLinux x86/x86-64 InstallationLinux Itanium InstallationMP-RAS InstallationSolaris x86/x86-64 InstallationSolaris (SPARC) InstallationWindows InstallationPlatform Specific Post-installation RequirementsExample Installation on a Linux/UNIX-based SystemExample Installation on a Windows-based System

4.1 AIX InstallationNetVault: Backup can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software’s Web site. The following sections describe these two installation methods.

4.1.1 Installing from the Installation CD-ROM on AIXTo install the NetVault: Backup Server software from a CD-ROM, perform the following steps:

1. Mount the CD-ROM drive.2. While still logged on with the root level account, insert the CD-ROM into the

drive and initiate a terminal session.3. From the prompt, issue the command:

cd /cdrom/netvault/aix/netvault

./install

Chapter 4NetVault: Backup Server Installation

30

4. With the installation successfully initiated, a step-by-step setup process will begin. Follow the on-screen prompts as they are given and provide the desired information.

5. When confronted with the “Should a Client or Server version of NetVault be installed?” select “S” for a NetVault: Backup Server installation and press Enter to continue.

4.1.2 Installing from the Downloaded Binary File on AIXThese instructions assume that you have successfully downloaded the appropriate binary file from BakBone Software’s Web site. In addition, this file must be accessible to the potential NetVault: Backup Server machine. To complete an installation of this type, perform the following steps:

1. The downloaded file will be in a compressed state and must first be decompressed (i.e., using the necessary O/S-related decompression software). Once complete, initiate a terminal session and navigate to the directory in which the decompressed files reside.

2. From the prompt, issue the command:./install



Important: All of the prompts revealed during the installation process have a default selection for which it is possible to simply hit the Enter key to automatically select this default value and continue. These options will appear at the end of each prompt, enclosed in brackets (“[ ]”). For a detailed example of these prompts, refer to the section Example Installation on a Linux/UNIX-based System on page 45.



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4.2 HP-UX Itanium InstallationNetVault: Backup can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software’s Web site. The following sections describe these two installation methods.

4.2.1 Installing from the Installation CD-ROM on HP-UX ItaniumTo install the NetVault: Backup Server software from a CD-ROM, perform the following steps.

4.2.1.a Mounting the CD-ROM Drive on HP-UX ItaniumIf not already performed, it is necessary to mount the CD-ROM drive. To accomplish this, perform the following steps:

1. Log into the system using the root level account.2. Start the PFS Daemons, utilizing the following commands:

# nohup /usr/sbin/pfs_mountd &

# nohup /usr/sbin/pfsd 4 &

3. Mount the CD-ROM using the following command:# pfs_mount -o xlat=unix /dev/rdsk/cXtXd0 /mountpoint

4.2.1.b Running the Installation File from CD on HP-UX ItaniumPerform the following steps to initiate an installation of NetVault: Backup:

1. While still logged on with the root level account, insert the CD-ROM into the drive and initiate a terminal session. From the prompt, issue the command:cd /cdrom/netvault/hpux_ia64/netvault

./install





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4.2.2 Installing from the Downloaded Binary File on HP-UX ItaniumThese instructions assume that you have successfully downloaded the appropriate binary file from BakBone Software’s Web site. In addition, this file must be accessible to the potential NetVault: Backup Server machine. To complete an installation of this type, perform the following steps:

1. The downloaded file will be in a compressed state and must first be decompressed (i.e., using the necessary HP-UX Itanium O/S-related decompression software). Once complete, initiate a terminal session and navigate to the directory in which the decompressed files reside.

2. From the prompt, issue the command:./install



4.3 Linux x86/x86-64 InstallationNetVault: Backup can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software’s Web site. The following sections describe these two installation methods.

4.3.1 Installing from the Installation CD-ROM on Linux x86/x86-64To install the NetVault: Backup Server software from a CD-ROM, perform the following steps:

1. Log on to the target machine with the root-level account.2. With the CD-ROM in the drive, initiate a terminal session and input the

following command (assuming that all versions of Linux should automount the CD-ROM drive):32-bit Linux



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cd /cdrom/netvault/linux_x86_32/netvault

64-bit Linuxcd /cdrom/netvault/linux_x86_64/netvault

On some Linux installations (e.g., RHEL 5), if a CD-ROM is auto-mounted, installation from the CDROM will fail with error message "bash: ./install: /bin/sh bad interpreter: Permission denied". To avoid this problem, the CD-ROM needs to be mounted manually without the noexec mount option.Example:umount /media/

mount -t iso9660 /dev/cdrom /media

3. Execute the “install” file, by typing the following:./install



4.3.2 Installing from the Downloaded Binary File on Linux x86/x86-64These instructions assume that you have successfully downloaded the appropriate binary file from BakBone Software’s Web site. In addition, this file must be accessible to the potential NetVault: Backup Server machine. To complete an installation of this type, perform the following steps:

1. Log on to the target machine with the root-level account.2. The downloaded file will be in a compressed state and must first be

decompressed (i.e., using Linux’s native decompression utilities either via its GUI or a terminal session). Once complete, navigate to the directory in which the decompressed files reside.




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4.4 Linux Itanium InstallationNetVault: Backup can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software’s Web site. The following sections describe these two installation methods.

4.4.1 Installing from the Installation CD-ROM on Linux ItaniumTo install the NetVault: Backup Server software from a CD-ROM, perform the following steps:


following command (assuming that all Linux Itanium installations should automount the CD-ROM drive):cd /cdrom/netvault/linux_ia64/netvault







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4.4.2 Installing from the Downloaded Binary File on Linux ItaniumThese instructions assume that you have successfully downloaded the appropriate binary file from BakBone Software’s Web site. In addition, this file must be accessible to the potential NetVault: Backup Server machine. To complete an installation of this type, perform the following steps:






4.5 MP-RAS InstallationNetVault: Backup can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software’s Web site. The following sections describe these two installation methods.

4.5.1 Installing from the Installation CD-ROM on MP-RASTo install the NetVault: Backup Server software from a CD-ROM, perform the following steps.



36

4.5.1.a Mounting the CD-ROM Drive on MP-RASIf the CD-ROM drive is not currently mounted, this must be done in order to access the drive for installation. To manually mount the CD-ROM, launch a terminal window and issue the following commands (the below example assumes that the mount point “/cdrom/cdrom0” already exists):

su root

mount -r -F cdfs <CD-ROM device node> /cdrom

4.5.1.b Running the Installation File from CD on MP-RASNetVault: Backup software is installed to an MP-RAS machine through a standard “pkgadd” installation. The mount point information for the CD-ROM drive is required (as illustrated in the previous section) in order to issue proper command from a command line prompt.

1. Log on to the target machine with the root level account.2. With the CD-ROM inserted in the drive, initiate a terminal session and issue

the command listed below:pkgadd -d /cdrom/netvault/mpras/netvault



4.5.2 Installing from the Downloaded Binary File on MP-RASThese instructions assume that you have successfully downloaded the appropriate binary file from BakBone Software’s Web site. In addition, this file must be accessible to the potential NetVault: Backup Server machine. To complete an installation of this type, perform the following steps:

1. Log into the system with the root level account.2. The downloaded file will be in a compressed state (e.g., “<filename>.Z”) and

must first be decompressed (i.e., using the necessary MP-RAS O/S-related decompression software). Once complete, launch a terminal window and add the package for installation, by typing the following:

Important: All of the prompts revealed during this process have a default selection for which it is possible to simply hit the Enter key to automatically select this default value and continue. These options will appear at the end of each prompt, enclosed in brackets (“[ ]”). For a detailed example of these prompts, refer to the section Example Installation on a Linux/UNIX-based System on page 45.


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pkgadd -d /<full path to installation files>/netvault



4.6 Solaris x86/x86-64 InstallationNetVault: Backup can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software’s Web site. The following sections describe these two installation methods.

4.6.1 Installing from the Installation CD-ROM on Solaris x86/x86-64To install the NetVault: Backup Server software from a CD-ROM, perform the following steps.

4.6.1.a Mounting the CD-ROM Drive in Solaris x86/x86-64If the CD-ROM drive is not currently mounted, this must be done in order to access the drive for installation. To manually mount the CD-ROM, use the following commands (the below example assumes that the mount point “/cdrom/cdrom0” already exists):

1. Initiate a command line terminal and issue the following commands:su root


4.6.1.b Running the Installation File from CD on Solaris x86/x86-64NetVault: Backup software is installed to a Solaris machine through a standard “pkgadd” installation. The mount point information for the CD-ROM drive is required (as illustrated in the previous section) in order to issue proper command from a command line prompt.

1. Log on to the target machine with the super user ID.



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2. With the CD-ROM inserted in the drive, initiate a terminal session and issue the command listed below:pkgadd -d /cdrom/netvault/solaris_x86/netvault



4.6.2 Installing from the Downloaded Binary File on Solaris x86/x86-64These instructions assume that you have successfully downloaded the appropriate binary file from BakBone Software’s Web site. In addition, this file must be accessible to the potential NetVault: Backup Server machine. To complete an installation of this type, perform the following steps:

1. Log into the target machine using the Super User ID.2. The downloaded file will be in a compressed state (e.g., “<filename>.Z”) and

must first be decompressed (i.e., using the necessary Solaris 10 (x86) O/S-related decompression software). Once complete, initiate a terminal session and navigate to the directory in which the decompressed files reside.

3. Add the package for installation by typing the following:pkgadd -d. netvault





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4.7 Solaris (SPARC) InstallationNetVault: Backup can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software’s Web site. The following sections describe these two installation methods.

4.7.1 Installing from the Installation CD-ROM on Solaris (SPARC)To install the NetVault: Backup Server software from a CD-ROM, perform the following steps.

4.7.1.a Mounting the CD-ROM Drive on Solaris (SPARC)If the CD-ROM drive is not currently mounted, this must be done in order to access the drive for installation. To manually mount the CD-ROM, use the following commands (the below example assumes that the mount point “/cdrom/cdrom0” already exists):

1. Initiate a command line terminal and issue the following commands:su root


4.7.1.b Running the Installation File from CD on Solaris (SPARC)NetVault: Backup software is installed to a Solaris machine through a standard “pkgadd” installation. The mount point information for the CD-ROM drive is required (as illustrated in the previous section) in order to issue proper command from a command line prompt.

1. Log on to the target machine with the super user ID.2. With the CD-ROM inserted in the drive, initiate a terminal session and issue

the command listed below:pkgadd -d /cdrom/netvault/solaris_sparc/netvault




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4.7.2 Installing from the Downloaded Binary File on Solaris (SPARC)These instructions assume that you have successfully downloaded the appropriate binary file from BakBone Software’s Web site. In addition, this file must be accessible to the potential NetVault: Backup Server machine. To complete an installation of this type, perform the following steps:

1. Log into the target machine using the Super User ID.2. The downloaded file will be in a compressed state (e.g., “<filename>.Z”) and

must first be decompressed (i.e., using the necessary Solaris (SPARC) O/S-related decompression software). Once complete, initiate a terminal session and navigate to the directory in which the decompressed files reside.

3. Add the package for installation by typing the following:pkgadd -d .

Alternatively, you can issue the following command from the parent directory:pkgadd -d netvault






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4.8 Windows InstallationTo complete an installation of the NetVault: Backup Software on Windows, perform the following steps:

1. Ensure that you are logged into the system as an Administrator-level user.2. Access the required installation executable file, based on how these files

were obtained: Via Web Download - The downloaded file should be in a compressed state. Decompress this file to the desired directory, navigate to this directory and locate the following file:<Decompressed Files Directory>\install.exe

Via Installation CD - Insert the CD into the CD-ROM drive. Locate and run the install.exe file. The file should be located as follows:<CD-ROM drive>\netvault\windows\netvault\install.exe

Figure 4-2:

The ChooseInstallation

Type windowwith the Server

radial buttonselected for a

Serverinstallation of

NetVault:Backup

3. With the executable file launched, an installation wizard will be activated, offering step-by-step instructions via individual windows. Using what was established during the pre-requisite phase, process each window’s request and click on the Next button to continue.

4. When confronted with the window asking for the type of installation, select the Server radio button and click on the Next button to continue with the installation process.

Important: The decompressed files directory will contain two executables, setup.exe and install.exe. To support the use of all language formats, ensure that the install.exe file is used to initiate the installation. For English version, select setup.exe.

Important: For a detailed explanation of the windows offered in this wizard, refer to the section Example Installation on a Windows-based System on page 48.


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4.9 Platform Specific Post-installation Requirements

4.9.1 Debian 3.1 and Ubuntu 7.04The following steps must be performed on these operating systems after installation:

1. While logged in as the root-level user, initiate a terminal session prompt. 2. Issue the following commands in succession:

# update-rc.d netvault defaults 99

mkdir /var/lock/subsys

4.9.2 Solaris 10

Library devices directly attached to a Solaris 10 system require that you configure/use the “sgen” driver utility in order to completely add the library device to the NetVault: Backup Server (e.g., in order for the NetVault: Backup Server to access the library device’s robotic arm when a user adds a library). It is strongly recommended that you accommodate for this issue, prior to installing. Follow the steps below to accomplish this:

1. Log in to the machine to which the device is directly attached and launch a terminal session. Ensure that the device is recognized by the operating system, by inputting the following commands:cfgadm -al

cfgadm -al -o show_FCP_dev XX:WWN

cfgadm -o force_update -c unconfigure/configure XX or XX:WWN or XX:WWN:LUN

2. From the terminal session prompt, navigate to the following directory:/kernel/drv/

3. In this directory, locate the file “sgen.conf” and open it for editing. Ensure that the sgen driver is configured to attach to the target device (e.g., the “sgen” line of this file should look similar to the folowing:name="sgen" parent="fp" target=0 lun=0;

Important: This procedure is only required for Solaris 10 machines with direct-attached backup devices. If performing an installation of NetVault: Backup to a machine that does not control a device, this process can be skipped.


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4. Validate that the sgen driver has successfully created the necessary device files by:

Step 1: Checking to ensure that the “/devices” directory exists:/devices/pci@7c,0/pci1022,7458@2/pci1077,1401/fp@0,0/sgen@w1000000cc4c8m0

Step 2: Checking to ensure that the “/dev/scsi/changer” directory contains the appropriate files and these files have been properly associated to the target device:/dev/scsi/changer/c2t1000000cc4c8m0d0

5. Create a symbolic link in the “/dev” directory for the NetVault: Backup device file associated with the hardware path used in the “/dev/scsi/changer” directory:ln -s /devices/pci@7c,0/pci1022,7458@2/pci1077,1401/fp@0,0/sgen@w1000000cc4c8m0 /dev/nv0

6. Validate that the symbolic link was successfully created, and that it has the correct permissions, by issuing the following command from the prompt:/dev/nv0 -> pci@7c,0/pci1022,7458@2/pci1077,1401/fp@0,0/sgen@w1000000cc4c8m0,0:changer

4.9.3 UNIX-based Environments Using UTF-8 Character EncodingIf you encounter problems with the display of item names in UNIX-based environments using UTF-8 character encoding, run the NetVault: Backup GUI using the following command:

# LANG=C nvgui

Important: 1. Fibre channel devices need to be bound with “WWN” entries. Therefore, the “sgen”

line should look something like the following example:name="sgen" parent="fp" target=0 lun=0 fc-port-wwn="1000000cc4c8m0";

2. Editing the sgen.conf file may require that you reboot the target system


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4.9.4 Windows

On Windows, the locally-attached backup devices must not be under the control of the Windows Removable Storage service. You must disable the Windows Remote Storage Manager on the machine. To remove devices from this service, perform the following steps:

1. Boot the Windows machine and log in as an Administrator-level user (i.e., logged on as the standard Administrator account or an account with this same level of access).

2. From the desktop after successful boot, right-click on the My Computer icon and choose the Manage command from the pop-up menu that appears in order to access the Computer Management window.

3. Navigate through each level of the tree until the desired device is displayed.4. Right-click on the device and select Properties.5. On the General tab, clear the Enable library check box.6. Click Apply to set the change, and then OK to exit the dialog box.

Figure 4-3:

The Enablelibrary item de-

selected.

Important: This procedure is only required for a Microsoft Windows system that has a backup device directly attached to it. If the installation target does not control a device, this process can be skipped.


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4.10 Example Installation on a Linux/UNIX-based SystemThe section below details the prompts that will be offered once an installation of NetVault: Backup has been properly executed on a Linux/UNIX-based operating system (O/S). This example pertains to the following supported O/S:

AIXHP-UX ItaniumLinux (all versions)MP-RASSolaris

Figure 4-4:

The firstprompt

revealed whenperforming aninstallation of

NetVault:Backup

1. The first prompt will ask for acceptance of NetVault: Backup’s License Agreement. The following selections can be input:

Y - for “Yes”, the agreement is accepted. The installation process will continue (i.e., the license agreement will not be displayed).N - for “No”, that it is not accepted and the installation process will quit.D - for “Display” of the license agreement information so that it can be read. This is the default for this prompt. If this option is selected, the NetVault: Backup License Agreement will be displayed in sections with a percentage value shown at the bottom of the screen. This value accounts for how much of the agreement has been displayed. Each time the Enter key is pressed, more of the agreement will be displayed and this value will increase. Continuously holding down the Enter key will scroll through the entire agreement, and end with the next prompt.

Important: This section only details the prompts that are offered once an installation has been executed on a Linux/UNIX-based machine. For complete details on the steps required to initiate an installation, please see the relevant operating system’s section outlining this procedure in this chapter.


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Figure 4-5:
The initialscreen of the

licenseagreement of

NetVault:Backup, as

displayedwhen the “D”

option isselected

2. The next prompt asks which version of NetVault: Backup should be installed. The following selections are available:

Figure 4-6:

The installationtype prompt

appears next

C (Default Selection) - This refers to a “Client” installation of NetVault: Backup. With this type of installation the machine will be set up to serve as a client of the NetVault: Backup Server (i.e., its data can be backed up under the control of a NetVault: Backup Server). This machine will either need to be added to an existing NetVault: Backup Server or use its GUI to access the Domain Management window and select an existing NetVault: Backup Server to act as its domain manager. This installation offers the quickest install and requires a lesser amount of space on the target machine.S - This refers to a “Server” installation of NetVault: Backup. The recipient machine can then be configured to regulate the backup of all NetVault: Backup machines that are later added to it (i.e., NetVault: Backup Clients). With this installation a little more space is required as the NetVault: Backup Server software requires a directory to house the NVDB -- a database that contains all relevant information pertaining to NetVault: Backup operations.

Important: BakBone Software strongly recommends that this License Agreement be thoroughly reviewed prior to continuing with the installation.


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Figure 4-7:

The installationlocationprompt

appears next

3. With the installation type selected, the next prompt requests the user to input a desired installation directory for NetVault: Backup. The default installation directory “[/usr/netvault]” (“[/opt/netvault]” on Solaris machines) can be selected by hitting the Enter key. This directory will be automatically created and the installation will reside there. Otherwise, a directory can be manually input for use.

4. If a Server (“S”) installation of NetVault: Backup was selected, the next prompt will request a location for the NVDB. The default directory,“/usr/netvault/db” (“/opt/netvault/db” on Solaris machines) can be used by pressing the Enter key. The directory will be automatically created, and the NVDB file will be created therein. Otherwise, a desired directory can be manually input.

Figure 4-8:

The NVDBlocationprompt

Figure 4-9:

The enterNetVault:

Backup nameprompt

5. The next prompt asks for a NetVault: Backup name for this installation. The name is how this machine will be recognized by other NetVault: Backup machines on the network. The default value offered is the current machine’s actual system name. This can be used by simply hitting the Enter key. Prior to selecting a name, refer to the section Determine NetVault: Backup Machine Names on page 19.

Figure 4-10:

Both promptsof the

password inputphase

6. The next prompt requests that the user input a password value for this installation of NetVault: Backup. This password value is associated with the given NetVault: Backup name and is used to allow/limit access to it by other NetVault: Backup machines (e.g., if this machine is to be added to

Important: If selecting a directory other than the default, this directory must exist prior to installation. The installation software will not automatically create a directory.

Important: As with the installation directory, when selecting a directory other than the default for the NVDB, this directory must exist prior to installation. The installation software will not automatically create a directory.


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another NetVault: Backup machine as a Client, this password value would need to be input to do so). After input once, a second request will appear asking the user to input this same password a second time for verification.

7. With all necessary values properly input, the installation process will begin as files are extracted and installed. Upon completion, the last displayed message in the terminal will state this fact and return the user to the directory prompt which contains the installation files. NetVault: Backup is now successfully installed and ready for use.

Figure 4-11:

The installationprocess as it is

performedfollowed by the

messagestating the

“Installationcompleted

successfully”

4.11 Example Installation on a Windows-based SystemThis section cover the installation wizard that appears once the install.exe file has been properly launched on a Windows-based operating system.

Figure 4-12:

The languageselection

optionrevealed

during theinstallation of

NetVault:Backup for

Windows 2000

1. With the install.exe file run, the first installation window will launch. Select the desired language from the drop-down list and click on OK to initiate the installation.

Important: This section only details the actual installation wizard and not the steps required to initiate a Windows-based O/S install. For complete details on these steps, please see the relevant operating system’s section outlining this procedure.


49

Figure 4-13:

The NetVault:Backup

InstallationWizard window

for Windows2000

2. Once the language is selected, the first window of the Setup Wizard will appear. Read the notes contained within this window and click on Next to proceed.

Figure 4-14:

A cut-awayversion of the

LicenseAgreementwindow as

revealed in theInstallation

Wizard

3. The next window to appear contains the License Agreement information. Read this information thoroughly and select the I Agree option. To continue, click Next.

Figure 4-15:


Type windowof the

InstallationWizard

4. With the License Agreement accepted, the next window to appear is Choose Installation Type. Select the desired type of installation (e.g., Client vs. Server) and click Next button. For details on the differences between a Client and Server installation, see Step 2., of the section Example Installation on a Linux/UNIX-based System on page 45.

Important: If the setup.exe file is used to initiate the installation, the language selection option does not appear, because the setup.exe file is meant for installing the English-only version of NetVault: Backup. The Setup Wizard, described in step 2, is the first window that appears when setup.exe is run.


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Figure 4-16:
TheInstallation

Wizard’sMachine Namewindow whereit is possible to

input a nameidentifier for

this installationof NetVault:

Backup

5. The Machine Name window is used to input a NetVault: Backup name for this installation. This name is how this machine will be recognized by other NetVault: Backup machines on the network. Prior to selecting a name, refer to the section Determine NetVault: Backup Machine Names on page 19.

Figure 4-17:

The ChoosePassword

window whichallows an

installer topassword

protect thisinstallation of

NetVault:Backup

6. With a desired name value input, click on the Next button to proceed, and access the Choose Machine Password window. Use the fields located here to input a desired value in the Password field, followed by an exact duplicate of this password in the Retype Password field. This password value is associated with the given NetVault: Backup name and is used to allow/limit access to it by other NetVault: Backup machines (e.g., if this machine is to be added to another NetVault: Backup machine as a Client, this password value would need to be input to do so).

Figure 4-18:

The SelectInstallation

Folder windowof the

InstallationWizard

7. The next window to appear is the Select Installation Folder window. Here, the desired directory for the NetVault: Backup installation can be set. In addition to a field that allows for the manual input of this information (e.g., the Folder field), various other options are made available:

The Browse Button - Use this button to launch a Windows Explorer window that allows for the selection of a desired directory for installation.


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Figure 4-19:The NetVault:Backup DiskSpace dialog

box

The Disk Cost Button - When this button is used, NetVault: Backup will complete a brief scan of the available drives/partitions on the target machine. The space availability before and after a NetVault: Backup installation on each drive will be reported in a separate window.

Figure 4-20:

The SelectNetVault

DatabaseFolder window

of theInstallation

Wizard

8. The next window to appear is the Select NetVault Database Folder window. In this window, type the name of the directory in which NVDB will be stored, or navigate to the directory name using the Browse button. Click on Next to proceed.

Figure 4-21:

The ConfirmInstallation

window thatappears to

allow forconfirmation of

installation

9. The next window to appear is the Confirm Installation window. This window confirms that the installer is ready to install NetVault: Backup. Click Next to start the installation.

Important: 1. If a directory other than the default is selected as a location to house the NVDB, this

directory must exist prior to installation. If a non-existent directory is input in this field, NetVault: Backup will not automatically create it and the installation will fail.

2. The “Select NetVault Database Folder” window only appears when installing the NetVault: Backup Server software. You will not be prompted to select a NVBD folder if you are installing the NetVault: Backup Client software.


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Figure 4-22:
TheInstallationComplete

window thatwill appear

uponsuccessfulinstallation

10.When the installation is complete, the Installation Complete window will appear. The installation process is now complete. The Close button can now be clicked to close the installation wizard and return to the desktop. NetVault: Backup is now ready for use on this machine.


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Chapter 5:

NETVAULT: BACKUP CLIENTINSTALLATION

This chapter describes the procedure for installing the NetVault: Backup Client software. The information in this chapter is organized into the following topics:

AIX InstallationFreeBSD InstallationHP-UX Itanium InstallationLinux x86/x86-64 InstallationLinux Itanium InstallationMP-RAS InstallationSolaris x86/x86-64 InstallationSolaris (SPARC) InstallationWindows InstallationPlatform Specific Post-installation Requirements

5.1 AIX InstallationNetVault: Backup can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software’s Web site. The following sections describe these two installation methods.

5.1.1 Installing from the Installation CD-ROM on AIXTo install the NetVault: Backup Client software from a CD-ROM, perform the following steps:

1. Log on to the potential Client machine using the root level account. Mount the CD-ROM, if it is not already mounted.

2. From the prompt, issue the command:cd /cdrom/netvault/aix/netvault

./install


Chapter 5NetVault: Backup Client Installation

54

5.1.2 Installing from the Downloaded Binary File on AIXThese instructions assume that you have successfully downloaded the appropriate binary file from BakBone Software’s Web site. In addition, this file must be accessible to the potential NetVault: Backup Server machine. To complete an installation of this type, perform the following steps:

1. The downloaded file will be in a compressed state and must first be decompressed (i.e., using the necessary O/S-related decompression software). Once complete, initiate a terminal session and navigate to the directory in which the decompressed files reside.



5.2 FreeBSD InstallationNetVault: Backup can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software’s Web site. The following sections describe these two installation methods.

5.2.1 Installing from the Installation CD-ROM on FreeBSDTo install the NetVault: Backup Client software from a CD-ROM, perform the following steps:

1. Log on to the potential Client machine using the root level account and mount its CD-ROM drive. The steps are given below:su root

mount -rt cd9660 <CD-ROM device node> /cdrom

2. Issue the following commands at the prompt:cd /cdrom/netvault/freebsd/netvault

./install

Important: For a detailed example of the full installation process, refer to the section Example Installation on a Linux/UNIX-based System on page 45. Note that no prompt will be displayed for installation type (Server or Client).



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5.2.2 Installing from the Downloaded Binary File on FreeBSDThese instructions assume that you have successfully downloaded the appropriate binary file from BakBone Software’s Web site. In addition, this file must be accessible to the potential NetVault: Backup Server machine. To complete an installation of this type, perform the following steps:

1. The downloaded file will be in a compressed state and must first be decompressed (i.e., using the necessary FreeBSD O/S-related decompression software). Once complete, initiate a terminal session and navigate to the directory in which the decompressed files reside.



5.3 HP-UX Itanium InstallationNetVault: Backup can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software’s Web site. The following sections describe these two installation methods.

5.3.1 Installing from the Installation CD-ROM on HP-UX ItaniumTo install the NetVault: Backup Client software from a CD-ROM, perform the following steps:

1. Log on to the potential Client machine using the root level account and mount its CD-ROM drive. The steps are given below: 1. Start the PFS Daemons, utilizing the following commands:

# nohup /usr/sbin/pfs_mountd &




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# nohup /usr/sbin/pfsd 4 &

2. Mount the CD-ROM using the following commands:# pfs_mount -o xlat=unix /dev/rdsk/cXtXd0 /mountpoint

2. From the prompt, issue the command: cd /cdrom/netvault/hpux_ia64/netvault

./install


5.3.2 Installing from the Downloaded Binary File on HP-UX ItaniumThese instructions assume that you have successfully downloaded the appropriate binary file from BakBone Software’s Web site. In addition, this file must be accessible to the potential NetVault: Backup Server machine. To complete an installation of this type, perform the following steps:

1. The downloaded file will be in a compressed state and must first be decompressed (i.e., using the necessary HP-UX (Itanium) O/S-related decompression software). Once complete, initiate a terminal session and navigate to the directory in which the decompressed files reside.



Important: For a detailed example of the full installation process, refer to the section Example Installation on a Linux/UNIX-based System on page 45.



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5.4 Linux x86/x86-64 InstallationNetVault: Backup can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software’s Web site. The following sections describe these two installation methods.

5.4.1 Installing from the Installation CD-ROM on Linux x86/x86-64To install the NetVault: Backup Client software from a CD-ROM, perform the following steps:


following command (assuming that all versions of Linux should automount the CD-ROM drive):32-bit Linuxcd /cdrom/netvault/linux_x86_32/netvault

64-bit Linuxcd /cdrom/netvault/linux_x86_64/netvault





5. When confronted with the “Should a Client or Server version of NetVault: Backup be installed?” select “C” for a NetVault: Backup Client installation and press Enter.



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5.4.2 Installing from the Downloaded Binary File on Linux x86/x86-64These instructions assume that you have successfully downloaded the appropriate binary file from BakBone Software’s Web site. In addition, this file must be accessible to the potential NetVault: Backup Server machine. To complete an installation of this type, perform the following steps:






5.5 Linux Itanium InstallationNetVault: Backup can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software’s Web site. The following sections describe these two installation methods.

5.5.1 Installing from the Installation CD-ROM on Linux ItaniumTo install the NetVault: Backup Client software from a CD-ROM, perform the following steps:

1. Log on to the potential Client machine with the root-level account.2. With the CD-ROM in the drive, initiate a terminal session and input the

following command (assuming that all Linux Itanium installations should automount the CD-ROM drive):cd /cdrom/netvault/linux_ia64/netvault



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5.5.2 Installing from the Downloaded Binary File on Linux ItaniumThese instructions assume that you have successfully downloaded the appropriate binary file from BakBone Software’s Web site. In addition, this file must be accessible to the potential NetVault: Backup Server machine. To complete an installation of this type, perform the following steps:

1. Log on to the potential Client machine with the root-level account.2. The downloaded file will be in a compressed state and must first be







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5.6 MP-RAS InstallationNetVault: Backup can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software’s Web site. The following sections describe these two installation methods.

5.6.1 Installing the Installation CD-ROM on MP-RASTo install the NetVault: Backup Client software from a CD-ROM, perform the following steps:

1. Log on to the potential Client machine using the root level account and mount its CD-ROM drive, if necessary (i.e., using the steps outlined in Mounting the CD-ROM Drive on MP-RAS on page 36).

2. Insert the CD-ROM into the drive and initiate a terminal session. From the prompt, issue the command: pkgadd -d /cdrom/netvault/mpras/netvault


4. When confronted with the “Should a Client or Server version of NetVault: Backup be installed?” select “C” for a NetVault: Backup Client installation and press Enter to continue.

5.6.2 Installing from the Downloaded Binary File on MP-RASThese instructions assume that you have successfully downloaded the appropriate binary file from BakBone Software’s Web site. In addition, this file must be accessible to the potential NetVault: Backup Server machine. To complete an installation of this type, perform the following steps:

1. Log into the system with the root level account.2. The downloaded file will be in a compressed state (e.g., “<filename>.Z”) and

must first be decompressed (i.e., using the necessary MP-RAS O/S-related decompression software). Once complete, launch a terminal window and add the package for installation, by typing the following:pkgadd -d /<full path to installation files>/netvault




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5.7 Solaris x86/x86-64 InstallationNetVault: Backup can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software’s Web site. The following sections describe these two installation methods.

5.7.1 Installing from the Installation CD-ROM on Solaris x86/x86-64NetVault: Backup software is installed to a Solaris through a standard “pkgadd” installation. The mount point information for the CD-ROM drive is required (as illustrated in the previous section) in order to issue proper command from a command line prompt.

1. Log on to the potential Client machine using the super user ID, and mount its CD-ROM drive, if necessary (i.e., using the steps outlined in Mounting the CD-ROM Drive in Solaris x86/x86-64 on page 37).

2. Insert the CD-ROM into the drive and initiate a terminal session. From the prompt, issue the command: pkgadd -d /cdrom/netvault/solaris_x86/netvault






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5.7.2 Installing from the Downloaded Binary File on Solaris x86/x86-64These instructions assume that you have successfully downloaded the appropriate binary file from BakBone Software’s Web site. In addition, this file must be accessible to the potential NetVault: Backup Server machine. To complete an installation of this type, perform the following steps:

1. Log into the potential Client system using the Super User ID.2. After initial download, the file will be in a compressed state (e.g.,

“<filename>.Z”) and must first be decompressed using the necessary Solaris 10 (x86) O/S-related decompression software.

3. With the binary file decompressed, navigate to the directory in which the decompressed files reside from the terminal session prompt.

4. Add the package for installation by typing the following:pkgadd -d. netvault



5.8 Solaris (SPARC) InstallationNetVault: Backup can be installed either via the installation CD-ROM or the binary file downloaded from BakBone Software’s Web site. The following sections describe these two installation methods.

5.8.1 Installing from the Installation CD-ROM on Solaris (SPARC)NetVault: Backup software is installed on Solaris (SPARC) through a standard “pkgadd” installation. The mount point information for the CD-ROM drive is required (as illustrated in the previous section) in order to issue proper command from a command line prompt.

1. Log on to the potential Client machine using the super user ID, and mount its CD-ROM drive, if necessary (i.e., using the steps outlined in Mounting the CD-ROM Drive in Solaris x86/x86-64 on page 37).



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2. Insert the CD-ROM into the drive and initiate a terminal session. From the prompt, issue the command: pkgadd -d /cdrom/netvault/solaris_sparc/netvault



5.8.2 Installing from the Downloaded Binary File on Solaris (SPARC)These instructions assume that you have successfully downloaded the appropriate binary file from BakBone Software’s Web site. In addition, this file must be accessible to the potential NetVault: Backup Server machine. To complete an installation of this type, perform the following steps:

1. Log into the potential Client system using the Super User ID.2. After initial download, the file will be in a compressed state (e.g.,

“<filename>.Z”) and must first be decompressed using the necessary Solaris (SPARC) O/S-related decompression software.

3. With the binary file decompressed, navigate to the directory in which the decompressed files reside from the terminal session prompt.

4. Add the package for installation by typing the following:pkgadd -d .

Alternatively, you can issue the following command from the parent directory:pkgadd -d netvault






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5.9 Windows InstallationTo complete an installation of the Client version of NetVault: Backup on a Windows-based machine, follow the procedure detailed below:

1. Log in to the potential Client system as an Administrator-level user and access the required installation executable files, based on how these files were obtained:

Via Web Download - The downloaded file should be in a compressed state. Decompress this file to the desired directory, navigate to this directory and locate the following file:<Decompressed Files Directory>\install.exe

Via Installation CD - Insert the CD into the CD-ROM drive. Locate and run the install.exe file. The file should be located as follows: <CD-ROM drive>\netvault\windows\netvault\install.exe

Figure 5-23:


Type windowwith the Server

radial buttonselected for a

Serverinstallation of

NetVault:Backup

2. With the executable file launched, an installation wizard will be activated, offering step-by-step instructions via individual windows. Using what was established during the prerequisite phase, process each window’s request and click on the Next button to continue.

3. When confronted with the window asking for the type of installation, select the Client radial button and click on the Next button to continue with the installation process.

Important: The decompressed files directory will contain two executable files, setup.exe and install.exe. In order to support the use of all language formats, ensure that the install.exe file is used to initiate the installation. For English version, select setup.exe.

Important: For a detailed explanation of the windows offered in this wizard, refer to the section Example Installation on a Windows-based System on page 48.


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5.10 Platform Specific Post-installation Requirements

5.10.1 Debian 3.1The following steps must be performed on these operating systems after installation:

1. While logged in as the root-level user, initiate a terminal session prompt. 2. Issue the following commands in succession:

# update-rc.d netvault defaults 99

mkdir /var/lock/subsys

5.10.2 Debian 4.0 (32-bit)After installing the NetVault: Backup software, issue the following command at the prompt:

ln -s $NETVAULTHOME/etc/startup.sh /etc/rc2.d/S99netvault

5.10.3 Debian 4.0 (64-bit)After installing the NetVault: Backup software, issue the following command at the prompt:

ln -s $NETVAULTHOME/etc/startup.sh /etc/rc2.d/S99netvault

5.10.4 UbuntuOn Ubuntu, modify the startup script for NetVault: Backup as described below. This is required because the /var/lock folder resides on a temporary file system on Ubuntu and gets emptied each time the operating system is shut down.

1. Open the file /usr/netvault/etc/startup.sh.2. Find the following section of the startup.sh file:

if [$OS = Linux]

then

touch /var/lock/subsys/netvault

Add the following entry (shown in bold) to the startup.sh file:if [$OS = Linux]

then

[-d /var/lock/subsys] || mkdir -p /var/lock/subsys

touch /var/lock/subsys/netvault


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5.10.5 Solaris x86-x86-64If the Client machine has a locally attached library device that will be added to the NetVault: Backup Server for use (i.e., the Client is to be configured as a NetVault: Backup SmartClient), you must follow the process outlined in the section Solaris 10 on page 42 in order to properly configure the library’s robotic arm changer device.

5.10.6 WindowsOn Windows, the locally-attached backup devices must not be under the control of the Windows Removable Storage service. You must disable the Windows Remote Storage Manager on the machine. For details on this post-installation requirement on Windows, refer to Windows on page 44.


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Chapter 6:

UNATTENDED INSTALLATION OFNETVAULT: BACKUP

This chapter describes how to install NetVault: Backup Server and Client in non-interactive mode. The information in this chapter is organized into the following topics:

Unattended Installation on WindowsmsiexecInstallation ProcedureExamples

Unattended Installation on Linux/UNIX Using the Installer ProgramLinux Common InstallerInstallation ProcedureExamples

Unattended Installation on Solaris and MP-RAS UNIX Using pkgaddpkgaskpkgaddInstallation ProcedureExamples

6.1 Unattended Installation on WindowsThe msiexec program is used to install NetVault: Backup in non-interactive on Windows 2003 and 2008. msiexec is a Windows Installer program that allows you to install Windows Installer package files (MSI files) from the command line.

6.1.1 msiexecThe syntax for an unattended installation using msiexec is given below:

msiexec /quiet /package <Windows Installer Package> [Optional Parameters]

/quiet – This option performs the installation in a quiet mode without any user interaction. /Package – Specifies the NetVault: Backup installation file. Provide the full file path if the package does not reside in the current directory.

Chapter 6Unattended Installation of NetVault: Backup

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Optional Parameters – The following option parameters can be passed for an unattended installation:

Password – Specifies the NetVault: Backup Server or Client. By default, no password is set during installation.TARGETDIR – Specifies the installation directory for NetVault: Backup. By default, the installation directory is set to C:\Program Files\Bakbone Software\NetVault. This parameter can be omitted if you want to install NetVault: Backup on the default TARGETDIR.DB_DIR – Specifies the NVDB location. By default, the database directory is set to <TARGETDIR>/db. The NVDB can be stored on any drive or directory, regardless of the NetVault: Backup installation directory. Provide the complete file path if you want to store the NVDB on a different drive and/or directory. This parameter can be omitted if you want to store the NVDB files on the default db directory.CLIENTSERVER – Specifies the installation type. By default, the CLIENTSERVER parameter is set to 1, which performs a NetVault: Backup Client installation. To install the NetVault: Backup Server software, set this parameter to 2. This parameter can be omitted for a NetVault: Backup Client installation.LOGICAL_NAME – Specifies a name for the NetVault: Backup Server or Client. If you omit this parameter, the Windows name for the machine will be set as the NetVault: Backup name.NVLANGUAGE – Specifies the language setting for NetVault: Backup. This parameter can take one of the following values:

Chinese (for Chinese Traditional)ChineseSimp (for Chinese Simple)EnglishFrenchGermanJapaneseKorean

These values are case-sensitive. The default language setting for NetVault: Backup is English. This parameter can be omitted to install the English version of NetVault: Backup.


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6.1.2 Installation ProcedureFor a silent installation on Windows, perform the following steps:

1. Log on to the target machine as Administrator.2. Extract the binary file if the file was downloaded from BakBone Software’s

Web site.3. Start the Command Prompt.4. Issue msiexec at the prompt. The following section provides a few examples

on its usage.

6.1.3 ExamplesFollowing are a few examples of the msiexec command:

To perform an uninterrupted installation of NetVault: Backup Client with the default values for all parameters, issue the following command:msiexec /quiet /package <file path for the extracted files>/netvault.msi

To perform an uninterrupted installation of NetVault: Backup Server with the default values for all parameters, issue the following command:msiexec /quiet /package <file path for the extracted files>/netvault.msi CLIENTSERVER=2

To specify a NetVault: Backup name during an uninterrupted installation of NetVault: Backup Server, issue the following command:msiexec /quiet /package <file path for the extracted files>/netvault.msi CLIENTSERVER=2 LOGICAL_NAME=”NVBU-Server” Password=”abcxyz12”

To install the Japanese version of NetVault: Backup Server, issue the following command:msiexec /quiet /package <file path for the extracted files>/netvault.msi CLIENTSERVER=2 LOGICAL_NAME=”NVBU-Server” Password=”abcxyz12” NVLANGUAGE=”Japanese”

To specify an installation directory for NetVault: Backup Server, issue the following command:msiexec /quiet /package <file path for the extracted files>/netvault.msi CLIENTSERVER=2 LOGICAL_NAME=”NVBU-Server” Password=”abcxyz12”

TARGETDIR=”D:\TstDir”


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6.2 Unattended Installation on Linux/UNIX Using the Installer ProgramIn non-interactive mode the installer program gets input from a response file at run time. A response file is a text file which provides answers for the questions that would be asked during the installation process. Each answer is stored as a value for a variable identified in the response file. You can save the response file in any directory and assign it any valid file name.

6.2.1 Linux Common InstallerThe syntax for executing the installer in non-interactive mode given below:

./install <response file>

response file – Name of the response file. Full file path must be specified if the response file does not reside in the current directory. The following variables must be configured in the response file:

PKG_BASE – The installation directory for NetVault: Backup.DB_DIR – The location for the NVDB.PASSWORD – The password for NetVault: Backup Server or Client.CHOSEN_CLASSES – The NetVault: Backup components that are to be installed. The standard components include the following:

coredataplugindevicectlguionline help

For a NetVault: Backup Server installation, the following component is also required:

serverLOGICAL_NAME – The name for the NetVault: Backup Server or Client.NVLANGUAGE – The language settings for NetVault: Backup. This variable can take one of the following values:

Chinese (for Chinese Traditional)ChineseSimp (for Chinese Simple)EnglishFrenchGermanJapanese


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KoreanThese values are case-sensitive.

6.2.2 Installation ProcedureTo perform a silent installation on Linux/UNIX, perform the following steps:

1. Log on to the target machine with the root-level account.2. Extract the binary file if the file was downloaded from BakBone Software’s

Web site. The following command will extract the files:tar -zxvf <file name>

3. Navigate to the directory that contains the extracted files for NetVault: Backup.

4. Issue the install command:./install <response file>

If the response file is not saved in the same directory as the extracted files, then provide the complete file path for it.

6.2.3 ExamplesFollowing is a sample response file for the NetVault: Backup Server installation:PKG_BASE="/usr/netvault"

DB_DIR="/usr/netvault/db"

PASSWORD="abcxyz12"

CHOSEN_CLASSES="core server dataplugin devicectl gui onlinehelp"

LOGICAL_NAME="NVBU-Server"

NVLANGUAGE="English"

Following is a sample response file for the NetVault: Backup Client installation:PKG_BASE="/usr/netvault"


PASSWORD="abcxyz12"

CHOSEN_CLASSES="core dataplugin devicectl gui onlinehelp"

LOGICAL_NAME="NVBU-Client"


Important: For a NetVault: Backup Client installation, do not include the server component when setting the CHOSEN_CLASSES variable.


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6.3 Unattended Installation on Solaris and MP-RAS UNIX Using pkgaddIn non-interactive mode the pkgadd program gets input from a response file which is created using the pkgask program. Additionally, the program uses an administration file, which specifies the default installation actions.

6.3.1 pkgaskA response file is a text file which provides answers for the questions that would be asked during the installation process. The pkgask command performs a dummy installation of the package, and records all the answers in a response file. Each answer is stored as a value for a variable identified in the response file. The syntax for pkgask is given below:

pkgask -r <response file> <package>

response file – Name of the response file. Full file path must be specified if you do not want to create the file in the current directory. The response file will contain values for the following variables:

PKG_BASE – The installation directory for NetVault: Backup.DB_DIR – The location for the NVDB.PASSWORD – The password for NetVault: Backup Server or Client.CHOSEN_CLASSES – The NetVault: Backup components that are to be installed. The standard components include the following:

coredataplugindevicectlguionline help

For NetVault: Backup Server installation, the following component is also included:

serverLOGICAL_NAME – The name for the NetVault: Backup Server or Client.NVLANGUAGE – The language settings for NetVault: Backup. This variable will take one of the following values:

Chinese (for Chinese Traditional)ChineseSimp (for Chinese Simple)EnglishFrenchGerman


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JapaneseKorean

These values are case-sensitive.<package> – The name of the package that is to be installed.

6.3.2 pkgaddThe syntax for an unattended installation using pkgadd is given below:

pkgadd -n -a <admin file> -d <device> -r <response file> <package>

-n – This option performs the installation in a non-interactive mode. The default mode is interactive-a <admin> – The installation administration file to use. An administration file specifies the default installation actions by assigning values to installation parameters. For example, it allows administrators to specify whether to perform an interactive or a non-interactive installation, or how to proceed when the package being installed already exists on the system, etc.-d <device> – full path name to the directory or the identifiers for fixed or removable device that contains the package to be installed.-r <response file> – Full file path for a response file that was created from a previous pkgask session.<package> – The name of the package that is to be installed.

6.3.3 Installation ProcedureFor a silent installation on Solaris/MP-RAS UNIX, perform the following steps:

1. Log on to the target machine with the root-level account.2. Extract the binary file if the file was downloaded from BakBone Software’s

Web site. The following command will extract the files:tar -zxvf <file name>

3. Create a response file using pkgask. You can assign any file name and store the response file in any directory. A sample response file for Server and Client installation is provided in the following section.

4. Navigate to the directory that contains the extracted files for NetVault: Backup.

5. Copy the administration file from /var/sadm/install/admin/default to the current directory. Edit this file to perform a non-interactive installation. A sample administration file is provided in the following section.

6. Issue the install command:pkgadd -n -a <admin file> -d <full file path for package> -r <response file> netvault


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6.3.4 ExamplesFollowing is a sample response file for the NetVault: Backup Server installation:PKG_BASE="/usr/netvault"


PASSWORD="abcxyz12"

CHOSEN_CLASSES="core server dataplugin devicectl gui onlinehelp"

LOGICAL_NAME="NVBU-Server"


Following is a sample response file for the NetVault: Backup Client installation:PKG_BASE="/usr/netvault"


PASSWORD="abcxyz12"

CHOSEN_CLASSES="core dataplugin devicectl gui onlinehelp"

LOGICAL_NAME="NVBU-Client"


Following is a sample administration file:mail=

instance=overwrite #allows upgrades

partial=nocheck #no check for partially installed packages

runlevel=nocheck #no check for run level errors

idepend=nocheck #no check for package dependencies

rdepend-nocheck #no check for package dependents

space=quit #quit if install runs out of disk space

setuid=nocheck #no check for setuid errors

conflict=nocheck #no check for conflicting files during install

action=nocheck #do not ask for install confirmation

basedir=default #do not set the basedir variable

networktimeout=60

Important: For a NetVault: Backup Client installation, do not include the server component when setting the CHOSEN_CLASSES variable.


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networkretries=3

authentication=quit

keystore=/var/sadm/security

proxy=

Chapter 7Upgrading NetVault: Backup

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Chapter 7:

UPGRADING NETVAULT:BACKUP

This chapter describes how to perform an upgrade. The information in this chapter is organized into the following topics:

Upgrade – OverviewPre-upgrade Procedures

Back up the Existing NVDBStop NetVault: Backup ProcessesRemove Extraneous NetVault: Backup Installation FilesDisable Anti-Virus Software

Upgrade ProcedureUpgrade ConsiderationsUpgrade on Linux/UNIXUpgrade on Solaris and MP-RASUpgrade on Windows

Post Upgrade ProcedurePost-Upgrade NVDB SummaryDoes the System Require a Reboot After Upgrade?Post-upgrade Requirement on Solaris 10 NetVault: Backup Server

Known Upgrade Issues

7.1 Upgrade – OverviewUpgrading is a relatively simple procedure, but a few general rules apply to all upgrades:

A NetVault: Backup Server can only support Clients of the same version as itself, or older. It cannot support Clients running a newer version of the software. When upgrading, it is critical that the NetVault: Backup Server be upgraded before upgrading any NetVault: Backup Clients.If using NetVault: Backup’s Domain Management functionality to remotely manage an instance of the NetVault: Backup Server, the machine controlling it will require an upgrade as well.


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7.2 Pre-upgrade ProceduresBefore starting a NetVault: Backup upgrade, you must perform the tasks described in the following sections.

7.2.1 Back up the Existing NVDBThe first step in preparing for an upgrade is to perform a backup of the existing NVDB. In the event that an upgrade is unsuccessful, the previous version of NetVault: Backup can be reinstalled, and this backup of the database can be recovered to allow for troubleshooting of the failed upgrade (i.e., without interfering with an existing backup schedule). For details on a backup of the NVDB with the NetVault Databases Plugin, refer to NetVault: Backup Administrator’s Guide.

7.2.2 Stop NetVault: Backup ProcessesBefore upgrading, it is necessary to close the NetVault: Backup Configurator. If NetVault: Backup detects that any of its processes are running during an upgrade, the upgrade will fail and the user will get an error message referring to the output of a pre-install script. If this occurs, close the NetVault: Backup Configurator and re-attempt the upgrade.

7.2.3 Remove Extraneous NetVault: Backup Installation Files

NetVault: Backup v7.1.1 included a file entitled “pchXXXX.npk” that was used to properly update earlier installations (where “XXXX” will vary based on the O/S in use on the target machine). When v7.1.1 is installed, this file is placed in the following directory (where “...” refers to the complete path to the NetVault: Backup installation directory):

.../netvault/packages

During an upgrade, NetVault: Backup will attempt to automatically add any previously installed “.npk” files, as it locates them. As a result, this file will be loaded and NetVault: Backup will appear to upgrade successfully. However, when attempting to launch the NetVault: Backup GUI, an error message will be launched and the NetVault: Backup GUI will be inaccessible. Therefore, it is necessary to manually remove any files entitled “pchsXXXX.npk” from this directory before attempting an upgrade to version 8.2.

Important: After the successful recovery of the NVDB, all details pertaining to all previous logs will be stored in the “logs_restored_<YYYYMMDD>” library (i.e., where “<YYYYMMDD>” pertains to date information, in the format “YearMonthDate”).

Important: This pre-requisite only applies to upgrades from version 7.1.1.


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7.2.4 Disable Anti-Virus Software While it is possible to leave anti-virus software running on a target machine, it is recommended that you disable this software before attempting to perform an upgrade of NetVault: Backup. The NetVault: Backup installation process may conflict with anti-virus software during installation and various NetVault: Backup operations may not function properly after the installation.

7.3 Upgrade ProcedureThe following sections detail the procedures involved in upgrading NetVault: Backup.

7.3.1 Upgrade ConsiderationsRefer to the following sections before performing an upgrade.

7.3.1.a Upgrading from v7.x and Later VersionsBased on the operating system in use, run the install program as usual. The installation software will scan the system for an existing installation of NetVault: Backup and once found, a prompt will appear noting that NetVault: Backup is already installed. The install program will ask to upgrade the existing version to the latest version. Once confirmed, the upgrade procedure will begin and use the existing directories for the current installation (e.g., “.../netvault6/” for older upgrade installations, and “.../netvault/” for 7.x and later installations).

7.3.1.b Upgrading from Earlier VersionsIf using a version of NetVault: Backup earlier than 7.x (e.g., versions 6.5.x and earlier), it is not possible to perform a straight upgrade to the latest version. It is first necessary to successfully upgrade the system to either version 7.1.3 or 7.3.1, and then perform a second upgrade to the latest version. Contact BakBone Technical Support for information on obtaining the necessary software to perform a successful upgrade.

Important: If the current version of NetVault: Backup is already installed on your machine, running the install.exe again will result in NetVault: Backup being completely removed (i.e. important NetVault components such as the NetVault Database).

Important: If an additional upgrade to version 7.1.3 or 7.3.1 is required, all of the previous pre-requisite procedures must be performed prior to performing this upgrade, and again when performing the second upgrade to the latest version.


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7.3.2 Upgrade on Linux/UNIXThis procedure can be used to perform an upgrade on the following platforms:

AIXHP-UX (Itanium)Linux (all versions)

1. Log on to the system with root-level user account.2. Depending on how the installation file was obtained, perform one of the

following:Installation CD-ROM – Mount the CD-ROM, and navigate to the following directory:/cdrom/netvault/<OS Name>/netvault

Binary Downloaded from Web site – Navigate to the directory that contains the downloaded binary, and de-compress the file using a de-compression utility (e.g., tar -xvzf <binary name>).

3. Issue the following command:./install

4. Respond to the following installation prompts:1. Have you read and agreed to the terms of the license?

Press one of the following keys:y – To accept the license agreement. The installation will continue if you press y (the license agreement will not be displayed).n – To reject the license agreement. The installation will terminate if you press n.d – To display the license agreement. This is the default value. If you press d, the agreement will be displayed in parts. The percentage of text displayed is shown at the bottom. To display the next part, press Enter. BakBone Software strongly recommends that the license agreement be thoroughly reviewed before proceeding with the upgrade.

2. This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue; q to exit.

3. WARNING!!! It is ESSENTIAL that a NetVault Database backup has been carried out BEFORE upgrade. Are you sure you want to continue? (y q) [q]:Press y to continue; q to exit.

4. Should a client or server version of NetVault be installed? (c s) [c]:


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Press c to install the Client version; s to install the Server version. Note that the installation type must match the existing NetVault: Backup installation. A NetVault: Backup Client cannot be upgraded to Server and vice versa.

5. The installation will proceed. Upon completion, the following message will be displayed – Installation completed successfully. NetVault: Backup is now successfully upgraded and ready for use.

7.3.3 Upgrade on Solaris and MP-RASFor an upgrade on Solaris and/or MP-RAS, perform the following steps:

1. Log on to the system with root-level user account.2. Depending on how the installation file was obtained, perform one of the

following:Installation CD-ROM – Mount the CD-ROM, and navigate to the following directory:/cdrom/netvault/<OS Name>/netvault

Binary Downloaded from Web site – Navigate to the directory that contains the downloaded binary, and de-compress the file using a de-compression utility.

3. Issue the following command:pkgadd -d. netvault

4. Respond to the following installation prompts:1. Which package?

Press 1.2. Have you read and agreed to the terms of the license?

Press one of the following keys:y – To accept the license agreement. The installation will continue if you press y (the license agreement will not be displayed).n – To reject the license agreement. The installation will terminate if you press n.d – To display the license agreement. This is the default value. If you press d, the agreement will be displayed in parts. The percentage of text displayed is shown at the bottom. To display the next part, press Enter. BakBone Software strongly recommends that the license agreement be thoroughly reviewed before proceeding with the upgrade.

3. This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue; q to exit.


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4. WARNING!!! It is ESSENTIAL that a NetVault Database backup has been carried out BEFORE upgrade. Are you sure you want to continue? (y q) [q]:Press y to continue; q to exit.

5. Should a client or server version of NetVault be installed? (c s) [c]:Press c to install the Client version; s to install the Server version. Note that the installation type must match the existing NetVault: Backup installation. A NetVault: Backup Client cannot be upgraded to Server and vice versa.

5. The installation will proceed. Upon completion, the following message will be displayed – Installation completed successfully. NetVault: Backup is now successfully upgraded and ready for use.

7.3.4 Upgrade on Windows For an upgrade on Windows, perform the following steps:

1. Log on to the system as Administrator.2. Depending on how the installation file was obtained, perform one of the

following:Installation CD-ROM – Mount the CD-ROM, and navigate to the following directory:\<cdrom>\netvault\<OS Name>\netvault

Binary Downloaded from Web site – Navigate to the directory that contains the downloaded binary, and de-compress the file using a de-compression utility.

3. Double-click install.exe. You can also choose the setup.exe file if you want to install the English version of NetVault: Backup.

4. The installation wizard will take you through the following steps:1. Language Selection – In the Select the Installation Language for

NetVault list, choose the language. It must match the existing NetVault: Backup language settings.The language selection screen will not be displayed if the setup.exe file is used to initiate the installation. setup.exe file is meant for installing the English-only version of NetVault: Backup.

2. Welcome Screen – The welcome screen is displayed next. Click Next to continue.

3. License Agreement – In the License Agreement window, select I Agree. BakBone Software strongly recommends that the license agreement be thoroughly reviewed before proceeding with the upgrade. Click Next to continue.


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4. NetVault Upgrade – The next screen asks for an upgrade confirmation. Ensure that an NVDB backup has been performed before proceeding. Select Yes to perform an upgrade. Click Next to continue.

5. Confirm Installation – The next screen asks for a confirmation to proceed with the installation. Click Next to continue.

5. The installation will proceed. Upon completion, the following message will be displayed – NetVault has been successfully installed. Click Close. NetVault: Backup is now successfully upgraded and ready for use.

7.4 Post Upgrade ProcedureA backup taken of an earlier version of the NVDB cannot be restored to the new version because the database will have changed format after upgrade. However, all pre-existing data contained within the database, pre-upgrade will still be present after a successful upgrade. Therefore, it is highly recommended that a backup of this newly updated version of the NVDB be the first job performed, so a valid fail safe will be available.

7.4.1 Post-Upgrade NVDB Summary1. Backup the NVBD – To preserve its contents in the event of a failed upgrade

(i.e., this backup can then be re-applied to a repair installation of the old version of NetVault: Backup).

2. Run the Install Program to Perform the Upgrade3. Backup the New NVDB – To create a fail safe backup image of the newly

created version of the database.

7.4.2 Does the System Require a Reboot After Upgrade?Once all of the preceding procedures have been completed and NetVault: Backup is opened, if it starts successfully, the upgrade can be assumed to have been successful. If NetVault: Backup will not start then a reboot should be performed.

Important: Selections Not Recognized in Previously Created File System Plugin Backup Jobs – The File System Plugin included in this release of NetVault: Backup may not recognize data items selected for inclusion in a File System Plugin backup job created with versions prior to NetVault: Backup v8.0. Therefore, attempts to run the job may fail. To resolve this issue, load the job, re-select the necessary data items and save the job with the same Job Title.


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7.4.3 Post-upgrade Requirement on Solaris 10 NetVault: Backup Server

The newer versions of NetVault: Backup use the Solaris supplied SGEN device driver to connect to all library changers’ “robotic devices”. Older versions (ver. 7.4.0 and earlier) of NetVault: Backup use a native component, “nvdriver” to perform this communication. After upgrading from 7.4.0 or previous builds you must complete one of the following additional processes to convert your existing devices to the new SGEN Drive.

Method 1: Remove Existing Devices and All Jobs that Target the Removed Devices - As the title states, you must remove any devices in use, and then delete any existing jobs that target these devices. While this method presents the most overall work, it offers the best overall solution to the issue. It offers the easiest method for adding additional backup devices in the future (i.e., once you have converted to the SGEN device driver in place of NetVault: Backup’s driver, you will be able to easily add new devices using the NetVault: Backup GUI). To properly use this method, follow the steps outlined below:1. Perform a complete backup of the existing NVDB on the Solaris 10

NetVault: Backup Server that is to be upgraded.2. Access the Job Management window and thoroughly review all pertinent

jobs that target any devices that are currently under the control of this NetVault: Backup Server. Make note of all settings and options.

3. With all settings noted, delete all existing jobs that target devices controlled by this NetVault: Backup Server.

4. Access the Device Management window of the GUI. Remove all devices that are currently under the control of this NetVault: Backup Server.

5. Upgrade to latest NetVault: Backup Server software on the target Solaris 10 system.

6. Stop NetVault: Backup services (i.e., using the NetVault: Backup Configurator).

7. Navigate to the following directory on the Solaris 10 system (where “...” refers to the complete path to the installation of NetVault: Backup):...\netvault\config

Important: This section is applicable only if you are upgrading from 7.4.0 or an earlier version.

Important: BakBone Software recommends that you employ Method 1, as this provides a more resilient and future proof solution.


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8. Locate the “scsi.cfg” file and open it for editing with a text editor. Locate the [SCSI] stanza, and edit it to appear as follows:[SCSI]

Use NV driver=FALSE

9. Navigate to the following directory:/kernel/drv/

10.Locate the “sgen.conf” file and open it with a text editor. Edit the file to appear as follows. Lines shown below, prefaced with a “#” are existing lines in the file. Locate each and preface it with a “#” in order to leave it in the file, but have NetVault: Backup ignore the entry. Non-”#” prefaced lines indicate new entries that must be added.#name=“sgen” class="scsi" target=0 lun=0;

#name=“sgen” class="scsi" target=1 lun=0;

#name="sgen" class="scsi" target=2 lun=0;














#NV additions - auto generated by postinstall

device-type-config-list="changer";

name="sgen" class="scsi" target=0 lun=0;


Important: If the [SCSI] stanza is all that exists in the scsi.cfg file, you can simply delete this file to obtain the necessary result. However if any other entries exist in this file, it must remain in the “...\netvault\config” directory (and you must edit the file to appear as outlined above).


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11.With the file properly edited, save and close it.12.Issue the following command to generate a required link at

“/dev/scsi/changer”:devfsadm -v -i sgen

13.Restart NetVault: Backup services (i.e., via the NetVault: Backup Configurator).

14.Re-add the removed device(s).15.Re-create all deleted jobs (i.e., using the information gathered in Step 2).Method 2: Edit the sgen.conf file to Include Applicable Devices - Overall, this is the shortest method to employ. However, it only accommodates those devices that are currently under the control of the NetVault: Backup Server (i.e., if you need to add additional devices to the NetVault: Backup Server at a later date, they will not be automatically recognized by the software, and additional configuration steps would be required). This method also presents a potential risk because if the machine is re-configured, the links that are manually created here may be lost, preventing NetVault: Backup from detecting the devices. 1. Log in to the existing Solaris 10 NetVault: Backup Server, using an

account with at least super-user level access.2. Stop NetVault: Backup services (i.e., using the NetVault: Backup

Configurator)3. Open a terminal session and issue the following command to list the

current NetVault: Backup driver entries:ls -l /dev/nv*


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4. The resulting output will appear, similar to the following for each device:/dev/nv42 -> ../devices/pci@1c,600000/scsi@2,1/nv@5,0:42

The last segment of information reveals “/nv@5,0:42”. This information consists of the SCSI ID - “5”, the LUN value - “0”, and the device instance number - “42”. Record all of these values for each device revealed.

5. Determine which of the identified devices are actually in use by using the “prtconf” command:prtconf | grep nv, | grep <device instance number>

If a value of “nv, instance <device instance number>” is returned, the device is in use, and should be re-configured using the remaining steps illustrated here. Otherwise, it can remain unchanged.

6. Remove the existing NetVault: Backup driver by issuing the following command:rem_drv nv

7. With the driver removed, ensure that it’s related configuration file is renamed, in order to remove it, but also preserve this file for future access, if necessary. This can be accomplished by issuing the following command:rename /usr/kernel/drv/nv.conf /usr/kernel/drv/nvold.conf

8. Navigate to the following directory:/kernel/drv/

9. Locate the “sgen.conf” file and open it for editing.10.Add the following stanza to it:

#NV additions

device-type-config-list=“changer”

name=“sgen” class=“scsi” target=<SCSI ID> lun=<LUN value>

The “SCSI ID” and “LUN value” variables in the final line apply to what you recorded in Step 4 for these values.

11.Save and close the file.

12.Update the SGEN driver to use the new configuration, by issuing the following command:

Important: If further changers are to be added in the future, it may be beneficial to add 'name' entries for all of the currently unused “target” and “lun” combinations (i.e., in order to distinguish a specific device).


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update_drv sgen

There will now be a new link created to the SCSI device using Solaris 10’s native SGEN driver, and saved in the format “c<x>t<SCSI ID>d<LUN value>” (e.g., “c2t5d0”), in the directory, “/dev/scsi/changer/”. Navigate to this directory, and make note of this link name (i.e., using the SCSI ID - “t<x>” and LUN value “d<x>” to identify the file).

13.It is next necessary to identify the device to which the created link file applies. Issue the following command to accomplish this (where “c<x>t<x>d<x>” applies to the link file identified in “/dev/scsi/changer/”:ls -l /dev/scsi/changer/c<x>t<x>d<x>

The command should return a result similar to the following:/dev/scsi/changer/c<x>t<x>d<x> -> ../../../devices/pci@1c,600000/scsi@2,1/sgen@5,0:changer

14.Note all of the resulting information that occurs (e.g., in the above example, the resulting information consists of “/devices/pci@1c,600000/scsi@2,1/sgen@5,0:changer”).

15.Navigate back to the directory housing the NetVault: Backup driver entry for this specific device -- “/dev/nv<X>” (i.e., the path revealed for the selected device back in Step 4 -- “/dev/nv42” in that example), delete the entry in this directory, but leave the directory itself intact.

16.Re-link the new SGEN driver device by issuing the following command (i.e., where the variable “<path information for device>” refers to the resulting information recorded from Step 14, and the variable “<x>” refers to the device’s instance number -- as noted in Steps 4 and 15).ln -s <path information for device> /dev/nv<x>

17. Restart NetVault: Backup services (i.e., via the NetVault: Backup Configurator). The device will be available in NetVault: Backup, using the SGEN driver.

7.5 Known Upgrade IssuesThis section describes the various issues with upgrading NetVault: Backup, its symptoms, causes and solutions.

Three Way Windows-based O/S Upgrade IssueSymptoms When a three stage upgrade on Windows is performed as follows, two

NetVault: Backup entries will appear in the Add/Remove programs list:Start with ver. 7.0 and Upgrade to a 7.1 build prior to Dec 23, 2003Upgrade to the latest build


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Cause This occurs because the current version of NetVault: Backup was installed per-machine, but NetVault: Backup data was installed per-user. With the new Windows Installer, you cannot upgrade products that were installed differently in terms of per-machine vs per-user installation. NetVault: Backup should only support per-machine installs, but an error in earlier 7.1 builds meant that upgrades were installed per-user. When this occurs, the upgrade will be successful and NetVault: Backup should function correctly. However:

Removing either entry from the Add/Remove programs list will cause NetVault: Backup to stop functioning. Depending on which order packages are removed, NetVault: Backup shortcuts may not be correctly removed.

Error appears when upgrading NetVault: Backup 7.1.2 to 7.4 on NCR MP-RAS and Solaris operating systemsSymptom The following error message appears when upgrading from NetVault:

Backup version 7.1.2 to 7.4 on MP-RAS or Solaris systems:“Current Administration requires that a unique instance of the <nv6server> package be created. However, the maximum number of instances of the package which may be supported at one time on the same system has already been met.”

Cause The line “instance=unique” in the file “/var/sadm/pkg/install/admin/default” causes the upgrade failure.

Solution Open the default file located at: /var/sadm/pkg/install/admin/defaultusing any text editor (e.g., vi) and change the line“instance=unique”to“instance=overwrite”If the file is not found in the specified location, issue the following command to locate it: find / -name default -print

Error appears when launching an installation from a mapped drive letter on a terminal serverSymptoms “Error 2755” appears after launching an installation from a mapped drive

letter to a terminal server.

Cause Windows 2000 does not support passing mapped drive letter information between terminal server sessions. Since the Windows Installer service runs as a service in the console session, mapped drive letters established in remote sessions are not visible to the Windows Installer service, resulting in this error. This only applies when running the service in Application Server mode, not Remote Admin mode. This limitation does not exist in Windows XP and later operating systems.

Three Way Windows-based O/S Upgrade Issue


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NetVault: Backup Libraries Locked by Non-NetVault: Backup ProcessesSymptoms Upgrade failure occurred because winnt\system32\lib files could not be

deleted due to sharing violations.

Cause The DB2 APM causes this problem. After the DB2 APM is installed, DB2 has the NetVault: Backup hook library loaded. Loading this library also causes DB2 to load the dependent NetVault: Backup libraries libnv6.dll, libnv6plugin.dll and libnv6os.dll. As these libraries are in use, NetVault: Backup cannot overwrite them during an upgrade. This causes NetVault: Backup programs used in the upgrade to fail as they end up trying to link against the old versions of the libraries.

Solution Stop the DB2 APM, re-attempt the upgrade, and re-start the DB2 APM.

If the Oracle RMAN APM is Installed, Oracle Instances Running on the Oracle Server Must Be Shut Down at NetVault: Backup UpgradeSymptom (Windows-based systems only) NetVault: Backup upgrade fails if the Oracle

RMAN APM is installed and Oracle instances are running on the Oracle Server during the upgrade.

Cause The Oracle instances use the orasbt.dll that uses NetVault: Backup core libraries. When NetVault: Backup is upgraded, the upgrade process attempts to remove these NetVault: Backup core libraries, but cannot do so because they are in use.

Solution The OracleServiceSID must be stopped on the Oracle Database host machine, or the orasbt.dll must be unloaded. Otherwise, the upgrade may lose all configuration settings, and it may be necessary to remove NetVault: Backup.

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Chapter 8:

NETVAULT: BACKUP PLUGININSTALLATION

This chapter provides information on installing NetVault: Backup Plugins. The information in this chapter is organized into the following topics:

Installing NetVault: Backup PluginsInstalling Optional PluginsInstalling NetVault: Backup Core PluginsRemoving a Plugin or APM

8.1 Installing NetVault: Backup PluginsNetVault: Backup offers a selection of components that are used in conjunction with the NetVault: Backup GUI to perform specific backup and recovery operations -- either to backup specific types of data or to add more functionality to the GUI itself. These are broken down into two families:

Optional Plugins - This pertains to any number of optional components that are licensed separately from the NetVault: Backup Server Editions (WorkGroup, DataCenter, Enterprise) and include the NDMP, VMware, SnapVault, SnapShot Manager, Snap Mirror to Tape Plugins and the Oracle, SQL Server, Exchange, SharePoint, MySQL, PostgreSQL, DB2, Lotus Notes/Domino, Sybase, Informix, and Teradata Application Plugin Modules (APMs).Core NetVault: Backup Plugins - This consists of the plugins that are automatically installed with a default installation of NetVault: Backup.

The following sections offer information and instructions on the installation of these APMs and plugins.

8.1.1 Installing Optional PluginsDue to specific pre-installation and post-installation instructions that are required on a per-plugin basis, individual user’s guides have been generated that offer complete installation instructions. Please refer to BakBone Software’s Web site to obtain these individual user’s guides:

http://www.bakbone.com/documentation/

http://www.bakbone.com/support/product_documentation/



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8.1.2 Installing NetVault: Backup Core PluginsSeparate installation procedures are not required for NetVault: Backup’s Core Plugins, which are automatically included with a standard installation of the software. Core Plugins include the following:

File System PluginConsolidate Incremental Backups PluginData Copy PluginNetVault Databases PluginRaw Device Plugin

8.1.2.a Re-Installing a NetVault: Backup Core PluginIn the event that a NetVault: Backup Core Plugin was removed from a target system, the instructions that follow can be utilized to re-install it.

1. Open the NetVault: Backup Client Management window by clicking the Client Management button on the command toolbar (or by selecting Client Management from the Administration pull-down menu).

2. In the Clients frame, right-click on the machine serving as the NetVault: Backup Server and choose Install Software from the pop-up menu.

3. A window will launch allowing you to navigate to the desired directory to select the file for installation. Navigate to the following directory (where “...” represents the complete path to the installation of NetVault: Backup on the target machine):.../netvault/packages/standard

4. A list of files will be displayed. Based on the plugin that is to be re-installed, select one of the following files:

con<####>.npk - Consolidate Incremental Backups Plugincpy<####>.npk - Data Copy Pluginnvd<####>.npk - NetVault Databases Pluginnvf<####>.npk - File System Pluginraw<####>.npk - Raw Device Plugin

Important: The “<####>” variable revealed in each file name above refers to version information for the selected plugin. As new releases of the NetVault: Backup are offered, these number values may change for new versions of these plugins. However, the first three characters of each file will stay constant.

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Figure 8-24:
The InstallSoftware

dialog box

5. Click Open to begin the installation process. When the installation is complete, a successful installation message will appear in the Install Software dialog box.

6. The plugin has now been re-installed and is ready for use.

8.1.3 Removing a Plugin or APMRemoval of NetVault: Backup APMs and Plugins varies based on type. The sections that follow outline the removal of the NetVault: Backup core and optional plugins.

8.1.3.a Removing NetVault: Backup Core PluginsIt is strongly recommended that all of NetVault: Backup’s Core Plugins be left installed and not removed. Only remove a NetVault: Backup Core Plugin at the recommendation and guidance of a BakBone Technical Support representative. NetVault: Backup Core Plugins consist of the following:

File System PluginConsolidate Incremental Backups PluginData Copy PluginNetVault Databases PluginRaw Device Plugin

8.1.3.b Removing Optional PluginsIn the same manner as installation, removal of an optional plugin may require additional steps be performed to successfully remove the component. Therefore, the individual user’s guides that have been generated for each optional plugin should be consulted for these instructions. Please refer to BakBone Software’s web site to obtain these individual user’s guides:

http://www.bakbone.com/documentation

Important: Prior to attempting to remove any NetVault: Backup plugin, it is recommended that you consult BakBone Technical Support to ensure that removal will not negatively affect NetVault: Backup and its functionality.


http://www.bakbone.com/support/product_documentation


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Chapter 9:

LICENSING NETVAULT:BACKUP

This chapter provides information on licensing NetVault: Backup. The information in this chapter is organized into the following topics:

Licensing NetVault: BackupLocating Machine IDsRequesting a License KeyInstalling a License Key

9.1 Licensing NetVault: BackupFigure 9-1:

The dialog boxthat is

revealed whenan operation isaccessed after

the 45-dayevaluation has

ended

Once installed, the NetVault: Backup software is operational for 45 days. Once this evaluation period has ended, NetVault: Backup functionality will be discontinued unless a license key is obtained. To license the software, locate the relevant machine IDs, and contact BakBone License Support. A License Key will be issued which then needs to be installed.

9.1.1 Locating Machine IDsFigure 9-2:

The MachineID as revealedin the System

tab of theClient

Propertieswindow

To get the IDs of your NetVault: Backup machine (normally the NetVault: Backup Server):

1. Open the Client Management window by clicking on either of the available Client Management buttons in the command toolbar (or select the Client Management command from the Administration pull-down menu).

2. Select the desired machine from the Clients list and right click on it.

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3. Select Properties from the pop-up menu to reveal the Client Properties box. The Machine ID is displayed in the System tab.

9.1.2 Requesting a License KeyA license key is required in order to continue using NetVault: Backup past its trial period. To request a NetVault: Backup License Key, it is necessary to contact BakBone Software Licensing Support and provide the following information:

Machine ID of NetVault: Backup Server and any Plugins - Provide the Machine’s ID gained in the process detailed above for the NetVault: Backup Server as well as any applicable Application Plugin Modules installed on that machine.Machine ID of NetVault: Backup Clients and any Plugins - A NetVault: Backup Client system (one on which the Client version of the software is installed) is not licensable, although any NetVault: Backup plugins installed on the system are. Provide the Machine ID(s) for these NetVault: Backup Clients as well as the name(s) of the Application Plugin Module(s) installed.

9.1.2.a Contacting BakBone Licensing SupportTo obtain a license key from BakBone Licensing Support, submit the request via BakBone’s on-line product licensing form at:

http://www.bakbone.com/support/product_licensing

9.1.3 Installing a License KeyA NetVault: Backup License Key is valid only for the Machine ID for which it is issued. License Keys are e-mailed directly to the customer. To install a license key, perform the following steps. You can also install the license keys via the NetVault: Backup Configurator. For details, refer to the NetVault: Backup Configurator Guide.

1. Open the NetVault: Backup Client Management window by clicking the Client Management button on the command toolbars (or by selecting Client Management from the Administration pull-down menu).

2. Select the desired machine from the Clients list and right click on it.

Important: To view details on a given NetVault: Backup Client, it must be added to the relevant NetVault: Backup Server (the machine being used for this process). For details on adding a NetVault: Backup Client, refer to the NetVault: Backup Administrator’s Guide.

Important: In order to view details on a given NetVault: Backup Client, it must first be added to the relevant NetVault: Backup Server (the machine being used for this process). For details, refer to the NetVault: Backup Administrator’s Guide.




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3. Select Install License Key from the pop-up menu.Figure 9-3:

The LicenseKey dialog

boxes

4. The Enter Key String dialog box will appear. Enter the key in the Enter Key String box. It is recommended that the key be copied directly from the e-mail into the Enter Key String box to avoid possible errors. Click OK.

5. If the license key is installed successfully, a message dialog box will appear. Click on OK to exit this box and return to the Client Management window.

6. Click OK to complete the license key installation.

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Chapter 10:

UNINSTALLATIONThis chapter describes the procedures for uninstalling NetVault: Backup. The information in this chapter is organized into the following topics:

Uninstalling NetVault: BackupUninstalling from a Linux/UNIX-based O/SUninstalling from a Windows-based O/SUninstalling from a Solaris (SPARC/x86/x86-64) or NCR MP-RAS O/S

10.1 Uninstalling NetVault: BackupThis section offers complete uninstallation instructions for each operating system supported with this release of NetVault: Backup. Instructions are given for both Client and Server versions.

10.1.1 Uninstalling from a Linux/UNIX-based O/SThe instructions offered in this section apply to the removal of NetVault: Backup from the following supported Operating Systems:

AIXHP-UX ItaniumLinux x86/x86-64Linux Itanium

Follow the steps below to successfully remove NetVault: Backup from any of the above-named operating systems:

1. From a terminal session, navigate to the root prompt. 2. Review the points below and select the appropriate uninstall command,

based on the installation history of NetVault: Backup for the target machine:7.x Upgrades/New Installations - If the original installation of NetVault: Backup on the target machine was a 7.x version, issue the following command at the prompt:

Important: Using the complete procedures listed below, NetVault: Backup Database entries will be deleted. It is important to note that the loss of this data may result in the loss of records recorded by NetVault: Backup which pertain to specific backup jobs. However, the actual backed up data will remain intact.


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./<path to NetVault: Backup installation>/netvault/util/uninstall

Older Upgrade Installations - If the original installation on the target machine was a 6.x version of NetVault: Backup that has been upgraded to a 7.x version, issue the following command at the prompt:./<path to NetVault: Backup installation>/netvault6/util/uninstall

3. Follow the on-screen instructions to remove the software.

10.1.2 Uninstalling from a Windows-based O/S1. Access the Control Panel window in Windows (e.g., via Start > Settings >

Control Panel).2. From this window, locate the Add/Remove Programs icon and double-click

on it to launch this utility.3. In the list of installed programs, navigate to the “NetVault: Backup” item.

Select it and click on the Remove button. A dialog box will launch requesting confirmation of the remove request. Click on Yes to continue (or No to abort).

4. The removal process will begin, and several dialog boxes will be launched, monitoring its progress.

5. Not all NetVault: Backup files are removed during the previous process. Therefore, it is necessary to manually remove the NetVault: Backup installation directory and all of its contents. This directory will be located as follows (where “...” represents the path to the installation):

.../netvault

6. With the directory deleted, NetVault: Backup has been uninstalled.

10.1.2.a Completing the Uninstall: Editing the Windows RegistryWith the previous process complete, all files pertaining to NetVault: Backup have been removed from the target system and it can be used as normal. However, a NetVault: Backup installation records various entries in the Windows Registry that are required for its use (and only NetVault: Backup’s use). These entries can be left in the Registry with no negative effects to the target system. However, if it is ever necessary to re-install NetVault: Backup on this system, these entries must be removed from Registry, otherwise reinstallation of NetVault: Backup will not be possible. The procedure that follows can be used to successfully remove these Registry entries.

Important: This process requires the editing of the Windows Registry. Therefore, it is strongly recommended that only a system administrator attempt to remove NetVault: Backup from a target Windows-based system.


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1. Log into the target system using a Windows Administrator-level account.Figure 10-4:

The Runwindow withthe “regedit”

commandinput

2. From the Start menu, select the Run command. In the window that appears, type the following command, followed by clicking on the OK button:

regedit3. The Registry Edit utility will be

launched. In the left-hand pane of this window, a tree-structure will be revealed beneath the “My Computer” parent item.

4. Locate the HKEY_CURRENT_USER key and click on its accompanying “+” icon to expand it (or double-click on the item).

Figure 10-5:

Deleting the“NetVault:

Backup Ltd”folder item

from theHKEY_

CURRENT_USER Registry

key on aWindows 2000

system

5. Locate the Software key and expand this item. In the tree structure that is revealed, locate the key entitled NetVault: Backup Ltd and click on it to select it.

6. Delete this key (e.g., by either pressing the Delete key or by right-clicking on it and selecting Delete from the pop-up menu).

7. In the dialog box that appears, confirm the delete request by clicking on the Yes button.

8. Close the HKEY_CURRENT_USER key (e.g., by double-clicking on it or clicking on its accompanying “-” icon).

9. Repeat steps 4 - 8, using the HKEY_LOCAL_MACHINE key, in order to delete the NetVault: Backup Ltd folder that exists there.

10.With both NetVault: Backup Ltd folder items deleted, this process is complete and the Registry Edit window can be closed.


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10.1.3 Uninstalling from a Solaris (SPARC/x86/x86-64) or NCR MP-RAS O/SThe sub-sections that follow illustrate how to successfully remove an installation of NetVault: Backup based on installation type (i.e., new installation vs. an upgrade). The instructions offered are to be used regardless of NetVault: Backup version installed (i.e., Client vs. Server)

10.1.3.a New Installations (version 8.x)1. Launch a terminal session.2. Regardless of NetVault: Backup version installed (i.e., Client vs. Server),

issue the following command to initiate the uninstallation process.pkgrm netvault

3. Upon successful completion, a message will be displayed in terminal session window indicating this.

10.1.3.b Older Upgrade Installations (from 6.5.x)If your system at one time ran a 6.5.x version of NetVault: Backup and has been upgraded to current version, the uninstall must be performed in two separate phases. Each of these phases is covered in the following sub-sections.

Phase 1: Remove the Upgrade Installation1. Launch a terminal session.2. Regardless of NetVault: Backup version installed (i.e., Client vs. Server),

issue the following command to initiate the uninstallation process.pkgrm netvault

3. Upon successful completion, a message will be displayed in the terminal session window indicating this.

Important: Windows Registry entries pertain to the use of Windows itself as well as any other installed applications. Therefore, it is strongly recommended that the NetVault: Backup Ltd entries outlined in the previous procedure be the only entries accessed. Deletion or manipulation of any other Windows Registry entries may negatively affect the use of other applications or even Windows itself.

Important: If your original installation of NetVault: Backup was a 7.x version, and you have upgraded to version 7.4, the process covered in the section, New Installations (version 8.x), above is all that needs to be used to remove the software.


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Phase 2: Remove the Original Installation1. While still in the terminal session window, issue the following command,

based on the NetVault: Backup version installed:NetVault: Backup Serverpkgrm nv6server

NetVault: Backup Clientpkgrm nv6client

2. Follow the on-screen instructions to remove the software.

Documents

NetVault Backup Installation Upgrade Guide v8 2 2 English