Quest NetVault Backup 863 Installation Guide English

NVG-105-8.6.3-EN-01 05/28/12

Quest® NetVault® Backup

version 8.6.3

Installation GuideVersion: Product Number: NVG-105-8.6.3-EN-01

© 2012 Quest Software, Inc.ALL RIGHTS RESERVED.

This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser's personal use without the written permission of Quest Software, Inc.

The information in this document is provided in connection with Quest products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest products. EXCEPT AS SET FORTH IN QUEST'S TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, QUEST ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL QUEST BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF QUEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Quest does not make any commitment to update the information contained in this document.

If you have any questions regarding your potential use of this material, contact:

Quest Software World HeadquartersLEGAL Dept5 Polaris WayAliso Viejo, CA 92656email: [email protected]

Refer to our Web site (www.quest.com) for regional and international office information.

Patents

This product is protected by U.S. Patents # 7,814,260; 7,913,043; 7,979,650; 8,086,782; 8,145,864; and 8,171,247. Protected by Japanese, E.U., French and UK patents 1615131 and 05250687.0, and German patent DE602004002858. Additional patents pending.

Trademarks

Quest, Quest Software, the Quest Software logo, Simplicity at Work, FlashRestore, and NetVault are trademarks and registered trademarks of Quest Software, Inc., and its subsidiaries. For a complete list of Quest Software's trademarks, please see http://www.quest.com/legal/trademarks.aspx. Other trademarks and registered trademarks are property of their respective owners.

Chapter 1: Introducing Quest NetVault Backup 7

• Quest NetVault Backup – At a Glance ............................................................................ 7• Key Benefits ...................................................................................................................... 8• Feature Summary ............................................................................................................. 9• About this Document ..................................................................................................... 10• Target Audience .............................................................................................................. 10• Recommended Additional Reading .............................................................................. 10• About Quest Software .................................................................................................... 11

- Contacting Quest Software ............................................................................................................ 11- Quest Support ................................................................................................................................ 11

Chapter 2: Deploying NVBU 13

• NVBU Deployment – An Overview ................................................................................ 13- NVBU Server ................................................................................................................................. 14- NVBU Clients ................................................................................................................................. 14- NVBU SmartClients ....................................................................................................................... 15- NVBU Disk-Based Backup Options ...............................................................................................16- NetVault Backup Plug-in for NDMP ............................................................................................... 17- NetVault Backup Plug-ins for Database Servers and Mail Servers ............................................... 17- Virtualization Plug-ins .................................................................................................................... 17

Chapter 3: Reviewing Installation Requirements 19

• Planning New Installations ............................................................................................ 20- Determining NVBU Server and Client Machines ........................................................................... 20- Determining the NetVault Database Location ................................................................................ 20- Determining NVBU Name and Password ...................................................................................... 22

• Prerequisites ................................................................................................................... 23- General Requirements ................................................................................................................... 23- Platform-Specific Requirements .................................................................................................... 25

Table of Contents

Table of Contents4

Chapter 4: Installing the NVBU Server Software 29

• Installing the NVBU Server on AIX ................................................................................30• Installing the NVBU Server on HP-UX Itanium ..............................................................30• Installing the NVBU Server on Linux x86/x86-64 ..........................................................31• Installing the NVBU Server on Linux Itanium ...............................................................32• Installing the NVBU Server on Mac OS X ......................................................................33

- Installing from a Terminal Window on Mac OS X .......................................................................... 36• Installing the NVBU Server on MP-RAS ........................................................................37• Installing the NVBU Server on Solaris x86/x86-64 .......................................................38• Installing the NVBU Server on Solaris (SPARC) ...........................................................39• Installing the NVBU Server on Windows .......................................................................40• Platform-Specific Post-Installation Requirements .......................................................40

- Debian and Ubuntu ........................................................................................................................ 40- Oracle Linux 6.x x86-32 ................................................................................................................. 40- RHEL 6 x86-32 .............................................................................................................................. 40- RHEL 6 x86-64 .............................................................................................................................. 41- Solaris 10 (SPARC/x86-64) ........................................................................................................... 41- SUSE Linux Enterprise Server (SLES) ..........................................................................................42- UNIX-based Environments Using UTF-8 Character Encoding ...................................................... 43- Additional Requirements on Linux-Based Systems ....................................................................... 43- Windows ........................................................................................................................................ 45

• Installation Procedure for Linux/UNIX-based Systems ...............................................46• Installation Procedure for Windows-Based Systems ..................................................49

Chapter 5: Installing the NVBU Client Software 55

• Installing the NVBU Client on AIX ..................................................................................55• Installing the NVBU Client on FreeBSD ........................................................................56• Installing the NVBU Client on HP-UX Itanium ...............................................................57• Installing the NVBU Client on Linux x86/x86-64 ...........................................................58• Installing the NVBU Client on Linux Itanium ................................................................59• Installing the NVBU Client on Mac OS X .......................................................................60

- Installing from a Terminal Window on Mac OS X .......................................................................... 61• Installing the NVBU Client on MP-RAS .........................................................................61• Installing the NVBU Client on Solaris x86/x86-64 ........................................................62• Installing the NVBU Client on Solaris (SPARC) ............................................................63• Installing the NVBU Client on Windows ........................................................................64

Quest NetVault BackupInstallation Guide

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• Platform-Specific Post-Installation Requirements ....................................................... 64- Debian 3.1 ...................................................................................................................................... 64- Debian 4.0 ...................................................................................................................................... 64- Ubuntu ........................................................................................................................................... 65- Solaris x86-x86-64 ......................................................................................................................... 65- Windows ........................................................................................................................................ 65

• Additional Notes ............................................................................................................. 65

Chapter 6: Installing the NVBU Console 67

• NVBU Console – An Overview ....................................................................................... 67• Installing the NVBU Console on Linux ......................................................................... 67• Installing the NVBU Console on Windows ................................................................... 69

Chapter 7: Performing Unattended Installations 71

• Performing Unattended Installations on Windows ...................................................... 71- msiexec .......................................................................................................................................... 71- Installation Procedure .................................................................................................................... 73- Examples ....................................................................................................................................... 73

• Performing Unattended Installations on Linux/UNIX .................................................. 74- Linux Common Installer ................................................................................................................. 74- Installation Procedure .................................................................................................................... 75- Examples ....................................................................................................................................... 75

• Performing Unattended Installations on Solaris and MP-RAS ................................... 76- pkgask ............................................................................................................................................ 76- pkgadd ........................................................................................................................................... 77- Installation Procedure .................................................................................................................... 77- Examples ....................................................................................................................................... 78

Chapter 8: Upgrading NVBU 81

• NVBU Upgrade Considerations ..................................................................................... 81• Preparing for an Upgrade .............................................................................................. 82

- Backing up the Existing NVDB ....................................................................................................... 82- Stopping NVBU Processes ............................................................................................................ 82- Disabling Anti-Virus Software ........................................................................................................ 82

• Upgrading NVBU on Linux/UNIX ................................................................................... 83• Upgrading NVBU on Mac OS X ...................................................................................... 84

Table of Contents6

• Upgrading NVBU on Solaris and MP-RAS ....................................................................84• Upgrading NVBU on Windows .......................................................................................86• Post-Upgrade Procedures ..............................................................................................87

- Rebooting the System After an Upgrade ....................................................................................... 87- Post-Upgrade Requirements for Plug-in for FileSystem ................................................................ 87

• Known Upgrade Issues ...................................................................................................87• Installing NetVault Backup Plug-ins ..............................................................................88

Chapter 9: Licensing NVBU 89

• Licensing NVBU ..............................................................................................................89- Locating NVBU Server Machine ID ................................................................................................ 89- Locating NVBU Client Machine IDs ............................................................................................... 90- Obtaining Permanent License Keys ............................................................................................... 90- Installing License Keys .................................................................................................................. 90

Chapter 10: Removing NVBU 93

• Removing NVBU from Linux/UNIX .................................................................................93• Removing NVBU from Mac OS X ...................................................................................93• Removing NVBU from Solaris (SPARC/x86/x86-64) and MP-RAS ..............................94• Removing NVBU from Windows ....................................................................................94

- Editing the Windows Registry ........................................................................................................ 94


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Chapter 1:

INTRODUCING QUESTNETVAULT BACKUP

Quest NetVault Backup – At a GlanceKey BenefitsFeature SummaryAbout this DocumentTarget AudienceRecommended Additional ReadingAbout Quest Software

Contacting Quest SoftwareQuest Support

1.1.0 Quest NetVault Backup – At a GlanceQuest NetVault Backup (NetVault Backup or NVBU) offers the most advanced, cross-platform data protection capabilities along with unsurpassed ease of use, out-of-the-box deployment and pain-free scalability. NetVault Backup allows you to safeguard your data and applications in both physical and virtual environments from one intuitive console. With the NetVault Backup Plug-ins, you are not required to understand storage, database or email internals. You select the backup strategy that best fits your database or email environment, and then just point and click. This enterprise-level software does not require you to be an expert, but has the flexibility to tune it as you want.

NVBU is engineered to keep up with the organizational changes and let you make choices that are best for your company. For example, if an organizational merger takes place or a key department acquires a major application that requires a different platform, that is no problem with NVBU’s heterogeneous server and extensive application support. The freedom of choice continues with the powerful disk-based data protection product, Quest NetVault SmartDisk (NetVault SmartDisk or NVSD) and its deduplication option which provides seamless integration with NVBU to allow you to be in control of which data should be deduplicated and which should not without restricting you to specific types of storage drives and appliances. Additionally, administrators have increased choice including the ability to copy or move data between NVSD Instances, to Virtual Tape Library (VTL) or tape-based devices in order to place redundant backups at

Chapter 1Introducing Quest NetVault Backup

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offsite locations for failover and disaster recovery purposes. You can select your backup device of choice from a very large list of supported Network Attached Storage (NAS), VTL and tape systems. You decide when and where to encrypt to reduce backup windows while still meeting regulatory requirements. You can deploy and protect physical or virtual machines. With the NVBU Plug-ins, you easily select the best backup method to protect all the popular operating systems, messaging and database applications. NVBU SmartClient gives you the freedom to attach virtual and physical tape devices where you want to.

NVBU is architected to protect and leverage existing investments in data protection while making necessary changes and upgrades to support the growth and health of your organization. NVBU’s ability to efficiently scale from small installations to very large global companies means you would not be penalized by being forced to rip and replace your data protection infrastructure just because your organization is successful and growing. NetVault SmartDisk integrates with NVBU to shrink backup windows and reduce storage costs with its post-process deduplication option which can be scheduled outside the backup window. Your investment in storage systems is protected through automated access to hundreds of different storage devices. You avoid vendor lock-in by taking advantage of NVBU’s heterogeneous server support as well as powerful messaging, database and virtualization protection options. With NVBU, you protect your vital IT assets because you can still recover your data even in a worst case scenario in which you only have your backup media, but no NVBU database. Plus, you can redeploy into a different operating system for an emergency recovery.

1.2.0 Key BenefitsIntuitive interface requiring only minimal experience to operateSimple, out-of-the-box deployment for fast time to valueProtection for both physical and virtual environments for cost savingsHeterogeneous server support for flexibility to adjust to changing conditions or emergenciesPlug-in options to tailor NetVault Backup to your environmentDisk-based backup and de-duplication to significantly improve storage efficiencyComprehensive Network Attached Storage (NAS) protection to safeguard critical dataPowerful, flexible encryption when and where you need itBare metal recovery to drastically reduce the time it takes to recover a failed disk drive


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Extensive storage attachment options allow for distributed backup targets and workloadDynamic device sharing to optimize backup data transfers and reduce points of failure

1.3.0 Feature SummaryDisk-Based Backup and Deduplication – Leverage disk-based and tape backups for creating on-site and off-site backups for failover and disaster recovery. You can also add NetVault SmartDisk to the backup solution for post-process data deduplication. NVSD uses patented byte-level, variable block data analysis technology to reduce data storage footprints by up to 90%.Virtualization Support – Extend advanced data protection to VMware and Hyper-V environments. A NetVault Backup plug-in gives you consistent, reliable, point-and-click backup and restore for virtual environments without requiring you to be an expert.Application Protection – Ensure availability of business-critical applications such as Oracle, SQL Server, Exchange, SharePoint, MySQL, PostgreSQL, Domino, Informix and Sybase with application plug-ins. These plug-ins complement native solutions to save you time on integration – no scripting is required to run backup and recovery jobs.Network Attached Storage Protection – Safeguard NAS data directly on a locally attached SCSI device, a SAN-attached device (tape or VTL) or a storage device elsewhere on the network.Enterprise-Wide Control – Give backup administrators the flexibility to define, manage and monitor jobs from remote locations of their choice. NetVault Backup’s automated features for global event notification and policy-based job management simplify their tasks across heterogeneous storage networks.Strong Security – Meet regulatory requirements without sacrificing backup windows or deduplication performance with an encryption plug-in for CAST-128, AES-256 or CAST-256 algorithm support. Flexible job-level encryption lets you easily select which data to encrypt.Flexible Storage Attachment – Attach storage wherever you like with the built-in NetVault Backup SmartClient. It allows you to easily distribute both real and virtual backup target workloads throughout the backup domain.Dynamically Shared Device – Share stand-alone and library-based tape drives among backup servers and SmartClients in SAN or shared-SCSI environments. This allows you to optimize workloads and maximize your equipment investments.


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LAN-Free Backups – Create a LAN-free backup environment to support writing backup data directly to locally and SAN-attached storage devices. This keeps backup traffic away from the LAN and eliminates network bandwidth constraints.

1.4.0 About this DocumentThis guide provides complete details on installing the NetVault Backup Server and Client software. It does not provide information on the NetVault Backup features and functionality. For details on using NetVault Backup, refer to the Quest NetVault Backup Administrator’s Guide.

1.5.0 Target AudienceThis guide is intended for Backup Administrators and other technical personnel who are responsible for designing and implementing a backup strategy for the organization. A good understanding of the operating systems under which the NVBU Server and Clients are running is assumed.

1.6.0 Recommended Additional ReadingQuest NetVault Backup Administrator’s Guide – This guide describes how to use NetVault Backup and provides comprehensive information on all NetVault Backup features and functionality.Quest NetVault Backup Configuration Guide – This guide explains how to configure the default settings for NetVault Backup. Quest NetVault Backup Command Line Interface Reference Guide – This guide provides a detailed description of the command line utilities.Quest NetVault Backup Workstation Client Administrator’s Guide – This guide provides complete information on administering the NetVault Backup Workstation Client software.Quest NetVault Backup Workstation Client User’s Guide – This guide provides complete information on using the NetVault Backup Workstation Client software.NetVault Backup Compatibility Matrices – These matrices detail the supported Operating System versions, devices and application versions.

You can download these guides from the Quest website at the following address:

https://support.quest.com/Search/SearchDownloads.aspx


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1.7.0 About Quest SoftwareEstablished in 1987, Quest Software (Nasdaq: QSFT) provides simple and innovative IT management solutions that enable more than 100,000 global customers to save time and money across physical and virtual environments. Quest products solve complex IT challenges ranging from database management, data protection, identity and access management, monitoring, user workspace management to Windows management. For more information, visit www.quest.com.

1.7.1 Contacting Quest Software

For regional and international office information, refer to the web site.

1.7.2 Quest SupportQuest Support is available to customers who have a trial version of a Quest product or who have purchased a Quest product and have a valid maintenance contract. Quest Support provides unlimited 24x7 access to our Support Portal at www.quest.com/support.

From our Support Portal, you can do the following:

Retrieve thousands of solutions from our Knowledge BaseDownload the latest releases and service packsCreate, update and review Support cases

View the Global Support Guide for a detailed explanation of support programs, online services, contact information, policies and procedures.

The guide is available at www.quest.com/support.

This guide is available in English only.

Email: [email protected]

Mail: Quest Software, Inc.World Headquarters5 Polaris WayAliso Viejo, CA 92656USA

Web site: www.quest.com

http://www.quest.com/database-management/

http://www.quest.com/data-protection/

http://www.quest.com/identity-management/

http://www.quest.com/foglight/

http://www.quest.com/workspace/

http://www.quest.com/workspace/

http://www.quest.com/windows-management/


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Chapter 2:

DEPLOYING NVBUNVBU Deployment – An Overview

NVBU ServerNVBU Clients

NVBU Heterogeneous ClientsNVBU Workstation Clients

NVBU SmartClientsNVBU Disk-Based Backup Options

Quest NetVault SmartDiskNVBU Virtual Tape Library

NetVault Backup Plug-in for NDMPNetVault Backup Plug-ins for Database Servers and Mail ServersVirtualization Plug-ins

2.1.0 NVBU Deployment – An OverviewNVBU is designed to work in an environment in which one machine is configured as NVBU Server and various other machines throughout the network act as NVBU Clients assigned to it. The NVBU Server is deployed first, followed by the individual clients. This arrangement of a single NVBU Server and its associated Clients constitutes an NVBU Domain.

Chapter 2Deploying NVBU

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Figure 2-1:
NVBUdeployment

overview

The following sections provide a brief description of the NVBU components.

2.1.1 NVBU ServerThe NVBU Server is the main component of the NVBU solution. It provides various backup management functionality, including job management, media management, device management, client management, reporting, notifications and logging functions. The NVBU Server maintains a history of backups in the NetVault Backup Database (NVDB), enabling users to quickly identify the individual or multiple objects they want to restore. NVSD Instances, physical or virtual tape libraries can be attached directly to the NVBU Server. The NVBU Server software is installed on each machine designated as an NVBU Server.

2.1.2 NVBU ClientsNVBU Clients are the machines that will be protected by NVBU. The NVBU Client software is installed on each machine designated as an NVBU Client. The NVBU Clients can be classified as Heterogeneous Clients and Workstation Clients.

2.1.2.a NVBU Heterogeneous ClientsNVBU Heterogeneous Clients are used to protect any server, such as File Servers, Database Servers, Email Servers, Application Servers or Web Servers, which may be running on Windows, Linux, Solaris, Mac OS X, HP-UX, AIX or FreeBSD, and typically administered by the IT department. The NVBU Heterogeneous Client includes the Plug-ins for FileSystem, Consolidation, Data

NetVault Backup Server Software

NetVault Backup Client Software with SmartClient License

NetVault Backup Virtualization Plug-in

NetVault Backup Plug-in for NDMP

NetVault Backup Application Plugin Module

NetVault Backup Client Software

Tape Device

Virtual

Machines

VMware vCenter

Server

Database

Server

Exchange

Server

NetVault

SmartDisk

LAN

WAN

Tape Device

Fiber/I

SCSI

NVBU Console WorkstationNetwork Attached

Storage

NAS

NetVault Backup Server

NetVault Backup Server

File Server

Virtual Tape Library

NetVault

SmartDisk

Workstation

Client

Workstation

Client

Workstation

Client


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Copy, Databases and Raw Devices. Additional characteristics of the NVBU Heterogeneous Client include the following:

Supports NetVault Backup Plug-ins for Database Servers, Mail Servers, Encryption and Virtualization, and Quest NetVault Bare Metal RecoverySupports locally attached backup devices with NVBU SmartClient licenseSupported by all NVBU Server Editions except for the Workstation and Single Server EditionRequires continuous connectivity to NVBU Server for all backupsThe Plug-in for FileSystem enables administrators to create multiple backup jobs that protect any or all of the file system data that is visible to the plug-inAll backup jobs are visible in the NVBU Jobs windowNVBU Administrator must perform all restores from the NVBU Console

Although a Heterogeneous Client can be used to protect workstations, the NetVault Backup Workstation Client (NVWC) is better suited for protecting intellectual property stored in documents and datafiles on desktops and laptops used by employees as their everyday workstation.

2.1.2.b NVBU Workstation ClientsNVWC is designed specifically to protect intellectual property stored in documents, spreadsheets, and other datafiles located on desktops and laptops used by employees as their everyday workstation. Additional characteristics of the NVBU Workstation Client include the following:

No support for NetVault Backup Plug-ins or Quest NetVault Bare Metal RecoveryNo support for locally attached backup devices or NVBU SmartClient licensesSupported by all NVBU Server Editions except the Single Server EditionOnly requires connectivity to NVBU Server to optionally protect the Workstation Client Shadow Area for long-term retention or disaster recoveryOnly protects file system data stored in the NVWC Shadow Area

For more information on the NVWC, refer to the Quest NetVault Backup Workstation Client Administrator's Guide.

2.1.3 NVBU SmartClientsNVBU SmartClients give you the freedom to attach storage wherever you like. Both virtual and physical tape libraries can be easily distributed throughout the backup environment. Backup data no longer needs to pass over the network and through an NVBU Server in order to be written to a tape-based device. An NVBU SmartClient license is required for each Heterogeneous Client that will have locally attached physical or virtual tape devices. SmartClient licenses are not required for NVSD Devices.


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Figure 2-2:
NVBU Hetero-geneous

Clients andSmartClients

2.1.4 NVBU Disk-Based Backup OptionsNVBU provides multiple options for disk-based backup, including NVSD and NVBU VTL. With disk-based backup, restore times are dramatically improved because the data is retrieved from random access storage without the need to find and mount the backup tapes, and then move to the correct tape position. The vast majority of restores are requested in the first 14–30 days after backup. With disk-based backups, you will minimize downtime with shorter Recovery Time Objectives (RTO) and you will be free to focus on other critical tasks.

2.1.4.a Quest NetVault SmartDiskNVSD’s disk-based backup and data deduplication option reduces storage costs with its powerful byte-level variable block-based software deduplication which packs up to 12 times more protected data into the same storage area for a 92% reduction in storage footprint. Hardware costs are reduced by using existing storage infrastructure instead of obtaining specific drives or appliances. NVSD shrinks backup windows with its post-process deduplication option which can be scheduled outside the backup window. Additionally, administrators have increased choice, including the ability to copy or move data between NVSD Instances to VTL or tape-based devices in order to place redundant backups at offsite locations for failover and disaster recovery purposes. NVSD is installed and licensed separately from NVBU. For more information on NVSD, refer to the Quest NetVault SmartDisk Installation Guide and Quest NetVault SmartDisk Administrator’s Guide.

2.1.4.b NVBU Virtual Tape LibraryNVBU’s embedded software-based VTL is a user configured tape library on a disk subsystem that emulates a physical tape library. VTL is included as an NVBU licensable option. When creating a VTL, you can select any arbitrary number of virtual tape drives and slots, and specify the size of each tape.


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Figure 2-3:NVBU VTL

2.1.5 NetVault Backup Plug-in for NDMPThe NetVault Backup Plug-in for NDMP (Plug-in for NDMP) protects your NAS devices using the Network Data Management Protocol (NDMP) which is designed to efficiently transfer large blocks of data directly to a locally attached SCSI device, a SAN-attached storage device or to a storage device elsewhere on the network. The Plug-in for NDMP offers advanced NDMP features such as Browsable Volume and Direct Access Restore (DAR) support, which increases restore speeds with fast positioning to the right section of the tape.

2.1.6 NetVault Backup Plug-ins for Database Servers and Mail ServersThe NetVault Backup Plug-ins for Database Servers and Mail Servers allow you to ensure continuous availability of business-critical applications such as Oracle, SQL Server, Exchange, SharePoint, MySQL, PostgreSQL, Lotus Notes/Domino, Informix, and Sybase without requiring you to be an expert. The NetVault Backup Plug-ins improve native options offered by these applications to reduce time-consuming integration efforts. With these improvements, you protect your application investments and help close the gap between corporate application recovery and database protection requirements.

2.1.7 Virtualization Plug-insNVBU enhances efficiency by consolidating virtual machine protection to give you a simple centralized, backup and recovery of virtual and physical environments for both VMware and Hyper-V. Easy to deploy and use, the Virtualization Plug-ins reduce complexity by enabling consistent, reliable point-and-click backup and restore activities without requiring you to be an expert.


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Chapter 3:

REVIEWING INSTALLATIONREQUIREMENTS

Planning New InstallationsDetermining NVBU Server and Client MachinesDetermining the NetVault Database Location

NetVault Database SubdirectoriesNetVault Database Size CalculationExampleNVDB Index File Size Limitations

Determining NVBU Name and PasswordPrerequisites

General RequirementsPlatform-Specific Requirements

Asian Linux 3 (64-bit)CentOS 5.xDebian 4.0 (64-bit)FreeBSD 7 (32-bit)FreeBSD 8.x and 9.x (32/64-bit)Linux/UnixRHEL 4 ItaniumRHEL 5.xRHEL 6 x86-64Solaris 11 (SPARC/x86-64)Windows

Chapter 3Reviewing Installation Requirements

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3.1.0 Planning New Installations

3.1.1 Determining NVBU Server and Client MachinesNVBU Deployment involves installing an NVBU Server and any number of NVBU Clients. The NVBU Server is deployed first, followed by the individual clients. The first step in the operation is, therefore, to determine which machine will serve as the NVBU Server, and which machines will be the NVBU Clients.

NVBU Server – This machine will host the server version of NVBU. It will be accessed to manage all NVBU operations, and administer backup and recovery operations for the NVBU Clients.An NVBU Server can also act as a Client to itself for backups and restores of its local data.NVBU Client(s) – These machines will host the client version of NVBU, and serve as the backup and restore targets.

Important: NVBU must reside on a local disk. If the software is installed on a network share or a mount point, and that is lost, it would cause NVBU to stop or malfunction.

If the installation directory is a mount point, NVBU installation will fail in Linux/UNIX because the installation script will try to delete the existing contents on the mount point, and this is not allowed in Linux/UNIX.

3.1.2 Determining the NetVault Database LocationThe next step is to choose a directory on a drive or volume with enough free space to store NVBU and its database. A typical NVBU Server installation requires about 60MB of free disk space. However, the NetVault Database (NVDB) keeps growing as backups, restores and report generation activities are performed in NVBU. This requirement must be taken into consideration while selecting a drive or volume for the NVDB. NVBU operations can halt if the database cannot be updated due to space limitations.

Important: NVDB cannot reside on a network mount point (for example, Network Share, Mapped Drive, NFS or JFS mounted device). Therefore, choose a directory on a locally attached drive or volume.

3.1.2.a NetVault Database SubdirectoriesWhen the NVBU Server software is installed, the installation includes an NVDB directory (db or nvdb) which contains four sub-directories:

install – Very small directory. Contains the modules binary file which includes the list of modules installed.


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bkl – Very small directory. Contains the license key files for NVBU and the plug-ins.MediaDatabase – This directory grows to be rather large as you use NVBU. It stores the media and backup records.ScheduleDatabase – Small directory generally less than 10MB in size. Stores the backup and restore job records.

3.1.2.b NetVault Database Size CalculationThe only portion of the database for which size requirements are an issue is the MediaDatabase. The NVBU Administrator must estimate the anticipated size of the database to allocate adequate disk space for growth. To calculate these requirements, the following details are necessary:

Approximate Number of Files and Directories to be Backed Up on the NVBU Server and Clients – Each file or directory that is included in a backup requires an average number of bytes for an index entry in the NVDB. This average is based on a formula of 71 bytes plus the average number of characters contained in the file names of the files that make up a target file system.Number of Generations of Each File to be Kept – Each generation is a separate instance of a file or directory backup. For example, if the same file is backed up seven times using the default backup settings, there are seven generations of the file stored on the media and indexed in the NVDB. By default, backups have an infinite life. Most systems cannot handle this amount of storage requirement, so the NVBU Administrator must ensure that a suitable Backup Life is set for each backup. This parameter is available on the Advanced Options tab of the NVBU Backup window. For more information on Backup Life, refer to the Quest NetVault Backup Administrator’s Guide.

3.1.2.c ExampleWith an average file or directory name of eight characters for a target file system, if 200,000 files and 15,000 directories are backed up once, approximately 17.5MB will be required for NVDB indexing. If the same files and directories are backed up three times, 52.5MB will be required. If backed up 5 times, 87.5MB will be required, and so on.

Database Size Calculation FormulaApproximate number of files and directories backed up per machine

Multiplied by

Approximate number of generations to be kept using Backup Life options

Multiplied by

Number of machines backed up

Multiplied by

(71 bytes + average filename length)


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3.1.2.d NVDB Index File Size LimitationsNVBU generates a single NVDB index entry for each backup job. NVBU versions prior to v8.6 supported a maximum index size of 4GB. Starting with v8.6, NVBU does not have any file size limit for the backup index files, and allows you to include any number of objects in a backup job.

Compatibility Issues:Pre-8.6 NVBU versions use a different file format for the backup indexes. Therefore, the backup index files generated using NVBU v8.6 and later cannot be opened by versions prior to 8.6.Index files generated using a version prior to v8.6 are not upgraded automatically. To benefit from the larger index sizes, Incremental/Differential Backup jobs must be re-run on clients that support the new index file format. Otherwise, the index size will be restricted to 4GB for these jobs.If a client that supports the old index format performs an Incremental Backup, and then a server that supports the new format runs a backup consolidation job, the resultant backup index from the consolidate job will still use the old format.

3.1.3 Determining NVBU Name and PasswordWhile installing the NVBU Server and Client software, you must assign an NVBU Name to the machine. This name is used to identify the machine in an NVBU Domain. Therefore, each NVBU machine must be assigned a unique name. The default NVBU name is the same as the operating system name of the machine.

You can also set a password for the NVBU machines in order to prevent unauthorized access and limit access to the NVBU machines.

Note: It is recommended that the NVBU Machine Name for the NVBU Server be different than the machine’s O/S-tied name. Assign a name that indicates that the machine is the NVBU Server. This is recommended in case it is ever necessary to relocate the NVBU Server to a different machine (for example, because of hardware failure). While relocating an NVBU Server, a backup of the NVBU Server Database (NVDB) will be required. The NVDB is integral to NVBU operations and is tied to the NVBU Server through its NVBU Machine Name. If relocating, a fresh installation of the Server version of NVBU would be required on the new machine, followed by a restore of the backed up NVDB to this new machine. For details on relocation of the NVDB, refer to the Quest NetVault Backup Administrator’s Guide.

Consider the following while assigning an NVBU name and password:


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3.2.0 PrerequisitesBefore starting the installation procedure for an NVBU Server or Client, refer to the following notes and complete the required tasks.

3.2.1 General RequirementsReview the Release Notes and Compatibility Matrices – Before you start the installation procedure, review the Release Notes thoroughly. The Release Notes may contain important information regarding the installation and use of NVBU software. Additionally, review the Quest NetVault Backup Compatibility Matrices to verify the platforms, operating system versions, devices and application versions supported by the current release of NVBU. You can download these matrices from the Quest web site at the following address:

https://support.quest.com/Search/SearchDownloads.aspxNVBU Graphic Requirements – To properly use the NVBU Console, it is recommended that you set your system’s screen resolution to 1280 x 1024 or higher. With low resolution settings, you may experience display issues when using the NVBU Console.Permissions – All target machines must have O/S permissions set that will allow the user to install software components.

Properties NVBU Machine Name NVBU PasswordMaximum Length The NVBU Name for a Server or Client

can contain a maximum of 63 characters. The NVBU Service will not start if the name is longer than 63 characters.

NVBU password can contain a maximum of 100 characters

Valid Characters It is recommended that you only use the following characters in a name:

A–Z (Uppercase Letters)a–z (Lowercase Letters)0–9 (Numbers)

Some features may not function properly if the NVBU machine name includes the following characters:

Non-Alpha-Numeric Characters! @ # $ % ^ & * ( ) : - Japanese, Korean, or Chinese Characters

The password can contain any character except the following:< > & # |


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System Memory – Memory requirements on a target system can vary based on the intended use. User Mode (Runlevel) – On Linux/UNIX platforms, boot into multi-user mode.User Permission (umask) – On Linux/UNIX platforms, it is recommended that you do not change the default umask value for the root user which is set at 022. Setting umask to a value other than 022 (for example, 077) can cause failure of the NVBU Plug-in jobs if the other users of the plug-ins cannot access NVBU related files.Disable Anti-virus Software – It is recommended that you disable the anti-virus software before installing or upgrading NVBU. The NVBU installation process may conflict with the anti-virus software and various NVBU operations may not function properly after the installation.Ensure TCP/IP Connectivity and Name Resolution – Ensure that good TCP/IP connectivity and Name Resolution exists between the NVBU Server and each potential NVBU Client.Check Backup Device Mapping/Connections – Determine what backup devices are to be used (for example, tape libraries and standalone drives) and map them out. These devices can be attached to the NVBU Server or SmartClients. Ensure that these devices are properly connected and functional. This can be done using any native O/S tool for minimal backup operations on the device. If a native backup tools cannot see an attached backup device, then neither will NVBU.Configure “ulimit” Variables (Linux/UNIX Platforms Only) – UNIX-based operating systems use a default size limitation for various variables, which may conflict with NVBU installation. For example, the default setting for the file size (blocks) and virtual memory (kbytes) variables may be too low for NVBU. Failure to increase these values may result in a “core dump” error and a failed installation of various NVBU components. A recommended setting of unlimited is suggested to remedy this issue, which can be set as follows:

core file size (blocks) 32768

data seg size (kbytes) unlimited

file size (blocks) unlimited

open files 64

pipe size (512 bytes) 10

stack size (kbytes) unlimited

cpu time (seconds) unlimited

max user processes 400

virtual memory (kbytes) unlimited


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1. Start a terminal session.2. To view the current settings, type:

ulimit -a

3. If the following variables are not set to unlimited, type:File Size (Blocks)ulimit unlimited

Virtual Memory (Kbytes) – ulimit -v unlimited

4. To re-list the statistics and verify the new settings, type:ulimit -a

OpenMotif Requirement – For OpenMotif, you will require a 32-bit binary since its NVBU Console is a 32-bit application.

3.2.2 Platform-Specific Requirements

3.2.2.a Asian Linux 3 (64-bit)Asian Linux 3 does not use libXm.so.3 anymore. So, to install and run NVBU on a 64-bit Asian Linux 3 machine, create the following symbolic link:

ln -s /usr/lib/libXm.so.4.0.0 /usr/lib/libXm.so.3

3.2.2.b CentOS 5.xOn CentOS 5.x x86-32 and x86-64 systems, install the libXp-1.0.0-*.i386.rpm package from the installation CD.

3.2.2.c Debian 4.0 (64-bit)Before starting the installation on Debian 4.0 (64-bit), complete the following steps:

1. Install ia32-libs, and then run the ldconfig command on this system.2. Download the i386 version of libmotif3 from http://packages.debian.org, and

then use dpkg -x libmotif3 to extract the files.3. Copy all extracted files in usr/X11R6/lib to /usr/lib32.

3.2.2.d FreeBSD 7 (32-bit)To install and run NVBU on a FreeBSD 7 system, create the following symbolic links on your target machine:

ln -s /lib/libcam.so.4 /usr/lib/libcam.so.3

ln -s /lib/libc.so.7 /usr/lib/libc.so.6


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3.2.2.e FreeBSD 8.x and 9.x (32/64-bit)Before installing NVBU on FreeBSD 8.x and 9.x, install the following packages:

To display NVBU Console and NVBU Configurator, install the following packages:

3.2.2.f Linux/UnixIn some instances, Linux Clients running with SELinux set to Enforcing may not be able to be added as a client or backups may fail intermittently. It is recommended that SELinux be set to Permissive or Disabled. Refer to the relevant O/S documentation for instructions on modifying these settings.

3.2.2.g RHEL 4 ItaniumOn RHEL 4 Itanium, install the openmotif21-2.1.30-11.RHEL4.4.ia64.rpm package located on disc 4 of the RHEL 4, U1 ia64 installation CDs. A standard installation of this O/S may not request this CD, so the component may not be present.

To install openmotif21-2.1.30-11.RHEL4.4.ia64.rpm

1. Insert CD 4 into the drive on the target Client, and start a terminal session.2. Navigate to the CD-ROM drive, and type:

rpm -i openmotif21-2.1.30-11.RHEL4.4.ia64.rpm

3.2.2.h RHEL 5.xOn RHEL 5.x systems, install the following packages from the installation CD:

OS Packages RequiredFreeBSD 8.x and 9.x (64-bit) compat7x

FreeBSD 8.x and 9.x (32-bit) compat6x

OS Packages RequiredFreeBSD 8.x (64-bit) xorg-7.4_2.tbz

FreeBSD 9.x (32/64-bit) xorg-7.5.1.tbz (for the appropriate architecture)

OS Packages RequiredRHEL 5.x x86-32 libXp-1.0.0-*.i386.rpm

RHEL 5.x x86-64 libXp-1.0.0-*.i386.rpm


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3.2.2.i RHEL 6 x86-64Before installing NVBU on RHEL 6 x86-64, install the following packages:

glibc*.i686.rpmnss-softokn-freebl*.i686.rpm

3.2.2.j Solaris 11 (SPARC/x86-64)A standard installation of Solaris 11 may not include the libXm library which is required by NVBU. To install the Motif package, perform the following steps:

1. Start the Package Manager.2. Search for “Motif”.3. Select and install the /library/motif package.

3.2.2.k WindowsWhen several jobs are executed simultaneously on Windows-based NVBU Servers, the default value set for the non-interactive desktop heap memory setting has the potential to be exhausted. For example, for 25 simultaneous jobs, NVBU uses about 200KB of additional non-interactive desktop heap. As a result, some jobs will continue running, while the others will fail with the message Job Died Unexpectedly. This is a known Windows problem (ID: 184802).

To resolve this issue, increase the size of the non-interactive desktop heap in the following registry value:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems\Windows

The SharedSection parameter in this registry value controls how the desktop heap is allocated. This parameter uses the following format to specify heap size (in KB):

SharedSection=xxxx,yyyy,zzzz

where

xxx defines the maximum size of the system-wide heapyyyy defines the size of each desktop heapzzzz defines the size of the desktop heap that is associated with a non-interactive Windows station

RHEL 5.x Itanium libXp-1.0.0-*.ia64.rpmllibXmu-1.0.2-*.ia64.rpmopenmotif22-2.2.3-*.ia64.rpm (required only to display the NVBU Console)

OS Packages Required


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To increase the size of the non-interactive desktop heap

1. Click Start on the taskbar. Then, click Run.2. In Open, enter regedit to start the Registry Editor.3. Expand the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\

Control\ Session Manager\SubSystems key.4. On the right pane, right-click Windows and select Modify.5. In the Edit String window, locate the SharedSection parameter string in the

value box.6. Change the last SharedSection parameter from 512 to 1024:

Windows SharedSection=1024,3072,1024

7. Click OK, and close the Registry Editor.


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Chapter 4:

INSTALLING THE NVBUSERVER SOFTWARE

Installing the NVBU Server on AIXInstalling the NVBU Server on HP-UX ItaniumInstalling the NVBU Server on Linux x86/x86-64Installing the NVBU Server on Linux ItaniumInstalling the NVBU Server on Mac OS X

Installing from a Terminal Window on Mac OS XInstalling the NVBU Server on MP-RASInstalling the NVBU Server on Solaris x86/ x86-64Installing the NVBU Server on Solaris (SPARC)Installing the NVBU Server on WindowsPlatform-Specific Post-Installation Requirements

Debian and UbuntuOracle Linux 6.x x86-32RHEL 6 x86-32RHEL 6 x86-64Solaris 10 (SPARC/x86-64)SUSE Linux Enterprise Server (SLES)UNIX-based Environments Using UTF-8 Character EncodingAdditional Requirements on Linux-Based Systems

Required Shared Library FilesFinding Missing PackagesInstalling Required Packages

WindowsInstallation Procedure for Linux/UNIX-based SystemsInstallation Procedure for Windows-Based Systems

Chapter 4Installing the NVBU Server Software

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4.1.0 Installing the NVBU Server on AIXTo install the NVBU Server software on an AIX system

1. Log on to the system with root-level account. 2. Depending on how the installation file was obtained, do the following:

Installation CD-ROMa. Mount the CD-ROM drive, and insert the CD-ROM into the drive.b. Start a terminal session, and type:

cd /cdrom/netvault/aix/netvault

Downloaded Binary Filea. Decompress the downloaded file using a native decompression software. b. Start a terminal session, and navigate to the directory in which the

decompressed files reside.3. To start the installation procedure, type:

./install

4. Follow the prompts to complete the installation process. The default selection for each prompt appears at the end of the prompt text, enclosed in square brackets ([ ]). To select the default value for a prompt, press Enter. For a detailed description of the installation prompts, refer to Installation Procedure for Linux/UNIX-based Systems on page 46.

5. When the “Should a Client or Server version of NetVault be installed?” prompt is displayed, press S to install the NVBU Server software. Press Enter to continue.

4.2.0 Installing the NVBU Server on HP-UX ItaniumTo install the NVBU Server software on an HP-UX system

1. Log on to the system with root-level account.2. Depending on how the installation file was obtained, do the following:

Installation CD-ROMa. Start a terminal session. If the CD-ROM drive is not currently mounted,

complete the following steps:To start the PFS Daemons, type:# nohup /usr/sbin/pfs_mountd &

# nohup /usr/sbin/pfsd 4 &

To mount the CD-ROM, type:# pfs_mount -o xlat=unix /dev/rdsk/cXtXd0 /mountpoint


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b. Insert the CD-ROM into the drive, and type:cd /cdrom/netvault/hpux_ia64/netvault

Downloaded Binary Filea. Decompress the downloaded file using a native decompression software.b. Start a terminal session, and navigate to the directory in which the


./install



4.3.0 Installing the NVBU Server on Linux x86/x86-64To install the NVBU Server software on a Linux x86/x86-64 system


Installation CD-ROMa. With the CD-ROM in the drive, start a terminal session.b. Assuming that all versions of Linux automount the CD-ROM drive, type:

cd /cdrom/netvault/<NVBU LinuxX86Hybrid Directory Name>/netvault

On some Linux installations (for example, RHEL 5), if a CD-ROM is auto-mounted, installation from the CDROM will fail with error message “bash: ./install: /bin/sh bad interpreter: Permission denied”. To avoid this issue, the CD-ROM needs to be mounted manually without the noexec mount option.Example:umount /cdrom/

mount -t iso9660 /dev/cdrom /cdrom


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./install



4.4.0 Installing the NVBU Server on Linux ItaniumTo install the NVBU Server software on a Linux Itanium system


Installation CD-ROMa. With the CD-ROM in the drive, start a terminal session.b. Assuming that all Linux Itanium installations automount the CD-ROM

drive, type:cd /cdrom/netvault/linux_ia64/netvault

On some Linux installations (for example, RHEL 5), if a CD-ROM is auto-mounted, installation from the CDROM will fail with error message “bash: ./install: /bin/sh bad interpreter: Permission denied”. To avoid this issue, the CD-ROM needs to be mounted manually without the noexec mount option.Example:umount /media/

mount -t iso9660 /dev/cdrom /media


decompressed files reside.


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3. To start the installation procedure, type:./install



4.5.0 Installing the NVBU Server on Mac OS XTo install the NVBU Server software on Mac OS X

1. Log on to the system as root or Administrative user.2. Depending on how the installation file was obtained, do the following:

Installation CD-ROM a. Mount the CD-ROM.b. Navigate to the following directory:

/cdrom/netvault/<OS Name>/netvault

Binary Downloaded from Web sitea. Navigate to the directory that contains the downloaded binary.b. Decompress the file using a decompression utility (for example, StuffIt).

3. To start the installation of the NVBU Server software, double-click netvault_server.pkg.

4. In the Welcome to the NetVault Backup Installer window, click Continue.


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Figure 4-1:
Installerwindow forMac OS X

5. In the Software License Agreement window, click Continue if you accept all the terms.

Important: It is strongly recommended that you thoroughly review the license agreement before proceeding with the installation.

Figure 4-2:License

Agreementwindow forMac OS X


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6. In the confirmation dialog, click Agree.Figure 4-3:

LicenseAgreement

confirmationdialog for Mac

OS X

7. In the Select a Destination window, select the System Drive. It is necessary to install NVBU on this drive. Ensure that the System Drive has sufficient space to accommodate the NVDB. For details on the NVDB size, refer to Planning New Installations on page 20. Click Continue to proceed.

Figure 4-4:Select a

DestinationInstaller

window onMac OS X

Note: On Mac OS X, you cannot select a custom installation directory or specify an NVBU Machine Name during installation. The software is automatically installed in /usr/netvault and the NVBU Machine Name remains the same as the O/S-assigned name of the target machine.


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8. In the Standard Install on <Disk> window, click Install to begin the installation process.

Figure 4-5:Standard

Install windowon Mac OS X

9. On completion, the Installation Completed Successfully window appears. Click Close to close this window and exit the installer.

4.5.1 Installing from a Terminal Window on Mac OS XTo install NVBU from a terminal window

1. Open a terminal window.2. Depending on how the installation file was obtained, perform one of the

following:Installation CD-ROM – Mount the CD-ROM, and navigate to the following directory:/cdrom/netvault/<OS Name>/netvault

Binary Downloaded from Web site – Navigate to the directory that contains the downloaded binary, and type:tar xzvf <filename>.tar.gz

3. Invoke the Mac OS X installer as described below:If logged in as root, type:# installer -pkg netvault_server.pkg -target /


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If not logged in as the root user, type:# sudo installer -pkg netvault_server.pkg -target /

Note: On Mac OS X, NVBU must be installed on the System Drive. You cannot select a custom installation directory or specify an NVBU Machine Name during installation. The software is automatically installed in /usr/netvault and the NVBU Machine Name remains the same as the O/S-assigned name of the target machine.

4.6.0 Installing the NVBU Server on MP-RASTo install the NVBU Server software on an MP-RAS system

1. Depending on how the installation file was obtained, do the following:Installation CD-ROMa. If the CD-ROM drive is not currently mounted, start a terminal session.

Assuming that the mount point /cdrom/cdrom0 already exists, type:su root

mount -r -F cdfs <CD-ROM device node> /cdrom

b. Log on to the system with root-level account.c. With the CD-ROM inserted in the drive, start a terminal session and type:

pkgadd -d /cdrom/netvault/mpras/netvault

Downloaded Binary Filea. Log on to the system with root-level account.b. Decompress the downloaded file using a native decompression software.

Start a terminal session, and navigate to the directory in which the decompressed files reside.

c. To start the installation procedure, type:pkgadd -d /<full path to installation files>/netvault




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4.7.0 Installing the NVBU Server on Solaris x86/x86-64To install the NVBU Server software on a Solaris x86/x86-64 system

1. Depending on how the installation file was obtained, do the following:Installation CD-ROMa. If the CD-ROM drive is not currently mounted, start a terminal window,

and type:su root



pkgadd -d /cdrom/netvault/solaris_x86/netvault


Initiate a terminal session, and navigate to the directory in which the decompressed files reside.

c. To start the installation procedure, type: pkgadd -d netvault




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4.8.0 Installing the NVBU Server on Solaris (SPARC)To install the NVBU Server software on a Solaris (SPARC) system




b. Log on to the system with root-level account.c. With the CD-ROM inserted in the drive, type:

pkgadd -d /cdrom/netvault/solaris_sparc/netvault


Start a terminal session, and navigate to the directory in which the decompressed files reside.

c. To start the installation procedure, type:pkgadd -d .

Alternatively, run the following command from the parent directory:pkgadd -d netvault




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4.9.0 Installing the NVBU Server on WindowsTo install the NVBU Software on Windows

1. Log on to the system as an Administrator-level user.2. Depending on how the installation file was obtained, do the following:

Installation CD-ROM – Insert the CD into the CD-ROM drive. Navigate to the following directory:<CD-ROM drive>\netvault\windows\netvault

Downloaded Binary File – Decompress the downloaded file using a native decompression software. Navigate to the directory in which the decompressed files reside.

3. Select the required executable file:setup.exe – Installs the English version of NVBU. install.exe – Allows you to select the preferred language for NVBU

4. Provide the required information as the Installation Wizard takes you through the installation steps. For a detailed description of the procedure, refer to Installation Procedure for Windows-Based Systems on page 49.

5. In the Choose Installation Type window, select the Server option. Click Next to proceed.

4.10.0 Platform-Specific Post-Installation Requirements

4.10.1 Debian and UbuntuOn Debian and Ubuntu, complete the following steps after installing NVBU:

1. While logged on as the root level user, start a terminal session. 2. Run the following commands in succession:

rm -f /etc/rc*.d/*netvault

update-rc.d netvault start 99 2 3 4 5 . stop 01 0 1 6 .

4.10.2 Oracle Linux 6.x x86-32To use NVBU Console on Oracle Linux 6.x x86-32, install the libXp-1.0.0.15.1.el6.i686 : X.Org X11 libXp runtime library package.

4.10.3 RHEL 6 x86-32To use NVBU Console on RHEL 6 x86-32, install the libXp*.i686.rpm package.


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4.10.4 RHEL 6 x86-64To use the NVBU Console on RHEL 6 x86-64, install the following packages:

libICE*.i686.rpmlibXp*.i686.rpmlibuuid*.i686.rpmlibXmu*.i686.rpmlibSM*.i686.rpmlibxcb*.i686.rpmlibXt*.i686.rpmlibXau*.i686.rpmlibX11*.i686.rpmlibXext*.i686.rpmopenmotif22*.i686.rpm

4.10.5 Solaris 10 (SPARC/x86-64)Library devices directly attached to a Solaris 10 system require that you configure or use the “sgen” driver utility to completely add the library device to the NVBU Server (for example, in order for the NVBU Server to access the library device’s robotic arm when a user adds a library). It is recommended that you accommodate for this issue prior to installing.

Important: This procedure is only required for Solaris 10 machines with direct-attached backup devices. If performing an installation of NVBU to a machine that does not control a device, this process can be skipped.

1. Log on to the machine to which the device is directly attached, and start a terminal session. To ensure that the device is recognized by the operating system, type:cfgadm -al

cfgadm -al -o show_FCP_dev XX:WWN

cfgadm -o force_update -c unconfigure/configure XX or XX:WWN or XX:WWN:LUN

2. From the terminal session prompt, navigate to the following directory:/kernel/drv/

3. Open the file “sgen.conf” for editing. Ensure that the sgen driver is configured to attach to the target device. For example, the “sgen” line of this file should look similar to the following:name="sgen" parent="fp" target=0 lun=0;


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Note the following:Fibre channel devices need to be bound with “WWN” entries. Therefore, the “sgen” line should look something like the following example:name="sgen" parent="fp" target=0 lun=0 fc-port-wwn="1000000cc4c8m0";

Editing the sgen.conf file may require that you reboot the target system.4. Validate that the sgen driver has successfully created the necessary device

files by:Step 1: Checking to ensure that the “/devices” directory exists:/devices/pci@7c,0/pci1022,7458@2/pci1077,1401/fp@0,0/sgen@w1000000cc4c8m0

Step 2: Checking to ensure that the “/dev/scsi/changer” directory contains the appropriate files and these files have been properly associated to the target device:/dev/scsi/changer/c2t1000000cc4c8m0d0

5. Create a symbolic link in the “/dev” directory for the NVBU device file associated with the hardware path used in the “/dev/scsi/changer” directory:ln -s /devices/pci@7c,0/pci1022,7458@2/pci1077,1401/fp@0,0/sgen@w1000000cc4c8m0 /dev/nv0

6. Validate that the symbolic link was successfully created, and that it has the correct permissions, by issuing the following command from the prompt:/dev/nv0 -> pci@7c,0/pci1022,7458@2/pci1077,1401/fp@0,0/sgen@w1000000cc4c8m0,0:changer

4.10.6 SUSE Linux Enterprise Server (SLES)The SLES 11 distribution does not include 32-bit OpenMotif which is required by the NVBU GUI and Configurator. An error message will be displayed if you try to start these programs on an SLES machine:

error while loading shared libraries: libXm.so.3: cannot open shared object file: No such file or directory

To correct this issue

1. Install openmotif-libs-32bit-2.3.1-3.13.rpm from the SLES 11 SDK DVD. 2. Create a link to the old library name in the /usr/lib directory:

ln -s libXm.so.4.0.1 libXm.so.3

Alternatively, download and install an RPM for the previous version of SLES. You can obtain the required RPM at http://www.motifzone.net/.


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4.10.7 UNIX-based Environments Using UTF-8 Character EncodingIf you encounter problems with the display of item names in UNIX-based environments using UTF-8 character encoding, run the NVBU GUI using the following command:

# LANG=C nvgui

4.10.8 Additional Requirements on Linux-Based SystemsFor Linux installations, certain shared library files must be present on the system for NVBU to run. These include the shared “C” libraries and “X Windows System” libraries. Note that the requirements mentioned in this section of the guide are not pre-requisites to installing NVBU. The installation script will run without interruption, installing the software on the specified directory, even if these required packages are not available on the system. However, the NVBU will not run if these dependencies are not present on the system.

4.10.8.a Required Shared Library FilesThese shared library files are available as RPM packages. A standard installation of RedHat or SUSE Linux will include the packages containing the required files, by default. For customized installations of Linux, however, the availability of the following files must be ensured.

Note: The various distributions of Linux might have slight differences. As a result, the list given here is only representative.

X Window System Shared LibrariesThese libraries provide the GUI functionality. On Linux systems running NVBU, the following X Window System shared library files must be available:

libICE.so.6libSM.so.6libX11.so.6libXext.so.6libXp.so.6libXt.so.6

Shared C LibrariesThese libraries provide the standard library functions, including the “system calls” functions. On Linux systems running NVBU, the following shared C libraries must be available.


44

libc.so.6 libdl.so.2

4.10.8.b Finding Missing PackagesOn systems that do not have the above-mentioned packages, NVBU will not start after installation. In this scenario, run the following command from the NVBU installation directory (“/usr/netvault/”, by default) to obtain a list of NVBU dependencies and to determine any missing ones.

find ./|xargs file|egrep 'shared object|executable'|cut -d: -f1|xargs ldd|egrep -v '^\.'|perl -pe 's/ *\(.*$//'|sort -u

Following is an example output of this command in a RedHat Linux installation:Figure 4-6:

NVBUdependencies

listed using the“find”

command on asystem

running Linux(a RedHat

distribution ofLinux)

The missing dependencies will be reported as Not Found.

4.10.8.c Installing Required PackagesThe required files are available as RPM packages and can be installed using the RPM utility. For more information on rpm, refer to the man page for this command.

A configuration tool like YaST (Yet another Setup Tool) can also be used for searching and installing packages. Once the package containing the required file is found by the tool, select the “Install” command from the Package menu to install the file. For more information on YaST, refer to the User’s Guide for this tool.


45

4.10.9 WindowsOn Windows, the locally-attached backup devices must not be under the control of the Windows Removable Storage service. To disable the Windows Remote Storage Manager on systems with locally attached backup devices, use the following steps:

Important: This procedure is only required for a Microsoft Windows system that has a backup device directly attached to it. If the installation target does not control a device, this process can be skipped.

1. Log on as an Administrator-level user.2. Right-click My Computer, and select Manage to open the Computer

Management window.Figure 4-7:

Libraryproperties

window

3. Navigate through each level of the tree until the desired device is displayed.4. Right-click the device and select Properties.5. On the General tab, clear the Enable library check box.6. Click Apply to set the change, and then OK to exit the dialog box.


46

4.11.0 Installation Procedure for Linux/UNIX-based SystemsThe section describes the NVBU installation procedure for the following operating systems:

AIXHP-UX ItaniumLinux (all versions)MP-RASSolaris

It only details the installation prompts that are displayed once the installation has been initiated. For details on the steps required to initiate an installation, refer to the relevant operating system’s section in this chapter.

The installation script includes the following steps:

Select a Language 1 English 2 Japanese EUC 3 Chinese Simplified 4 Korean 5 French 6 German Select language? [1]:1 - English selected

Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]:y

Should a client or server version of NetVault be installed? (c s) [c]:s

Where should NetVault be installed? [/usr/netvault]:

Where should NetVault database be installed? [/usr/netvault/db]:

Please enter a NetVault machine name using A-Z, a-z, _ and 0-9 [LinuxServer]:

Please enter the NetVault password for this machine: Please confirm password:


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1. Select a Language

1. English

2. Japanese EUC

3. Chinese Simplified

4. Korean

5. French

6. German

Select language? [1]:

Press 1 or Enter to install the English version of NVBU. For other languages, press the corresponding key.

2. Have you read and agreed to the terms of the license?

(y = yes, n = no, d = display license) (y n d) [d]:

y – To accept the license agreement. The installation will continue if you press y (the license agreement will not be displayed).n – To reject the license agreement. The installation will terminate if you press n.d – To display the license agreement. This is the default value. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom. To display the next part, press Enter. Continuously holding down the Enter key will scroll through the entire agreement, and end with the next prompt.


3. Should a client or server version of NetVault be installed? (c s) [c]:

c – This is the default selection and refers to a “Client” installation of NVBU. With this type of installation the machine will be set up to serve as a Heterogeneous Client of the NVBU Server. Its data can be backed up under the control of an NVBU Server. This machine will either need to be added to an existing NVBU Server or use the NVBU Console to access the NVBU Domain Management window and select an existing NVBU Server to act as its Domain Controller. This installation offers the quickest install and requires a lesser amount of space on the target machine.s – This refers to a “Server” installation of NVBU. The recipient machine can then be configured to regulate the backup of all NVBU Clients that are later added to it. With this installation a little more space is required as the NVBU Server software requires a directory to house the NVDB – a central repository that contains all relevant information pertaining to NVBU operations.


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4. Where should NetVault be installed? [/usr/netvault]:

By default, NVBU is installed in the /usr/netvault directory. On Solaris platforms, it is installed in the /opt/netvault directory. To select the default directory, press Enter. NVBU automatically creates this directory during installation. To install NVBU in a custom directory, type the complete path. All the directories in this path must already exist. NVBU will not create them during installation.

5. Where should NetVault database be installed? [/usr/netvault/db]:

By default, the NVDB is installed in the /usr/netvault/db directory. On Solaris platforms, it is installed in the /opt/netvault/db directory. To select the default directory, press Enter. NVBU automatically creates this directory during installation. To install NVDB in a custom directory, type the complete path. All the directories in this path must already exist. NVBU will not create them during installation.

Note: During NVBU Client installations, this path can be left as is. NVDB is not installed on the NVBU Clients and the NVDB location is irrelevant for Client installations.

6. Please enter a NetVault machine name

using A-Z, a-z, _ and 0-9:

The NVBU Machine Name is used for identification by other NVBU machines on the network. The default name is the machine’s O/S-assigned name. To use this name, press Enter. To assign another name, type a valid name. For details on valid NVBU Machine Names, refer to Determining NVBU Name and Password on page 22.

7. Please enter the NetVault password for this machine:

The password is associated with the NVBU Machine Name and used to restrict access by other NVBU machines. For example, to add this machine as a Heterogeneous Client to another NVBU machine, you require the NVBU Password. For details on valid NVBU Passwords, refer to Determining NVBU Name and Password on page 22.

8. Please confirm password:

Re-enter the password, and press Enter. If no password was set in the previous step, press Enter.

9. The installation process begins now. On completion, the “Installation completed successfully” message appears on the screen.


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4.12.0 Installation Procedure for Windows-Based SystemsThe section describes the NVBU installation procedure for the Windows operating systems. It only describes various steps required to complete the installation once the Installation Wizard has been initiated. For details on the steps required to initiate the Installation Wizard, refer toInstalling the NVBU Server on Windows on page 40.

1. If install.exe is used, a language selection window will appear first. In the Select the Installation Language for NetVault list, select the appropriate language for NVBU and click OK.

Figure 4-8:LanguageSelection

window

Note: The language selection window is not displayed if you use the setup.exe for installation. With setup.exe, the welcome screen described in step 2 will be the first window to appear during installation.


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2. In the welcome screen, review the notes, and click Next to proceed.Figure 4-9:

WelcomeScreen

3. In the License Agreement window, select I Agree if you accept all the terms. Click Next to continue.


Figure 4-10:License

Agreementwindow


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4. In the Choose Installation Type window, select the Client or Server option:Figure 4-11:

ChooseInstallation

Type window

Client – This is the default selection and refers to a “Client” installation of NVBU. With this type of installation the machine will be set up to serve as a Heterogeneous Client of the NVBU Server. Its data can be backed up under the control of an NVBU Server. This machine will either need to be added to an existing NVBU Server or use the NVBU Console to access the NVBU Domain Management window and select an existing NVBU Server to act as its Domain Controller. This installation offers the quickest install and requires a lesser amount of space on the target machine.Server – This refers to a “Server” installation of NVBU. The recipient machine can then be configured to regulate the backup of all NVBU Clients that are later added to it. With this installation a little more space is required as the NVBU Server software requires a directory to house the NVDB – a central repository that contains all relevant information pertaining to NVBU operations.

Click Next.5. In the Machine Name window, enter a valid NVBU Machine Name. This

name is used for identification by other NVBU machines on the network. The default name is the machine’s O/S-assigned name. For details on valid NVBU Machine Names, refer to Determining NVBU Name and Password on page 22. Click Next.


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Figure 4-12:
Machine Namewindow

6. In the Choose Machine Password window, enter the NVBU password for the machine. This password is associated with the NVBU Machine Name and used to restrict access by other NVBU machines. For example, to add this machine as a Heterogeneous Client to another NVBU machine, you require the NVBU password. In Retype Password, re-enter the password for confirmation.

Figure 4-13:Choose

MachinePassword

window


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7. In the Select Installation Folder window, the default installation path is displayed in the Folder box. To use this folder and continue, click Next.

Figure 4-14:Select

InstallationFolder window

To specify a custom directory, enter the complete path in Folder. Alternatively, click Browse and select the target directory in the Explorer window. Click Next to proceed.For a report on the space availability before and after an NVBU installation on each available drive, click Disk Cost. The report is displayed in a separate window.

8. In the Select NetVault Backup Database Folder window, the default location for the NVDB is displayed in the Folder box. To use this folder and continue, click Next.

To install NVDB in a custom directory, enter the complete path in Folder. The directories in this path must already exist. NVBU will not create them during installation. Alternatively, click Browse and select the target directory in the Explorer window. Click Next to proceed.


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Figure 4-15:
SelectNetVault:

BackupDatabase

Folder window

Note: The Select NetVault Backup Database Folder window only appears when installing the NVBU Server software. You will not be prompted to select a NVDB folder if you are installing the NVBU Client software.

9. In the Confirm Installation window, click Next to begin the installation process.

10.On completion, the Installation Complete appears. Click Close to this window and exit the installer.


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Chapter 5:

INSTALLING THE NVBU CLIENTSOFTWARE

Installing the NVBU Client on AIXInstalling the NVBU Client on FreeBSDInstalling the NVBU Client on HP-UX ItaniumInstalling the NVBU Client on Linux x86/x86-64Installing the NVBU Client on Linux ItaniumInstalling the NVBU Client on Mac OS X

Installing from a Terminal Window on Mac OS XInstalling the NVBU Client on MP-RASInstalling the NVBU Client on Solaris x86/ x86-64Installing the NVBU Client on Solaris (SPARC)Installing the NVBU Client on WindowsPlatform-Specific Post-Installation Requirements

Debian 3.1Debian 4.0UbuntuSolaris x86-x86-64Windows

Additional Notes

5.1.0 Installing the NVBU Client on AIXTo install the NVBU Client software on an AIX system

1. Log on to the system with root-level account. 2. Depending on how the installation file was obtained, do the following:

Installation CD-ROMa. Mount the CD-ROM, drive and insert the CD-ROM into the drive. b. Start a terminal session, and type:

cd /cdrom/netvault/aix/netvault

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56



./install


5. When the “Should a Client or Server version of NetVault be installed?” prompt is displayed, press C to install the NVBU Server software. Press Enter to continue.

5.2.0 Installing the NVBU Client on FreeBSDTo install the NVBU Client software on a FreeBSD system


Installation CD-ROM a. To mount the CD-ROM drive, type:

su root

mount -rt cd9660 <CD-ROM device node> /cdrom

b. Then, type:cd /cdrom/netvault/freebsd/netvault



./install



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Note: No prompt will be displayed for installation type (Server or Client) on FreeBSD.

5.3.0 Installing the NVBU Client on HP-UX ItaniumTo install the NVBU Server software on an HP-UX system


Installation CD-ROMa. Start a terminal session. If the CD-ROM drive is not currently mounted,

complete the following steps:To start the PFS Daemons, type:# nohup /usr/sbin/pfs_mountd &

# nohup /usr/sbin/pfsd 4 &

To mount the CD-ROM, type:# pfs_mount -o xlat=unix /dev/rdsk/cXtXd0 /mountpoint

b. Insert the CD-ROM into the drive, and type:cd /cdrom/netvault/hpux_ia64/netvault



./install




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5.4.0 Installing the NVBU Client on Linux x86/x86-64To install the NVBU Client software on a Linux x86/x86-64 system


Installation CD-ROMa. With the CD-ROM in the drive, start a terminal session.b. Assuming that all versions of Linux automount the CD-ROM drive, type:

cd /cdrom/netvault/<NVBU LinuxX86Hybrid Directory Name>/netvault

On some Linux installations (for example, RHEL 5), if a CD-ROM is auto-mounted, installation from the CDROM will fail with error message “bash: ./install: /bin/sh bad interpreter: Permission denied”. To avoid this issue, the CD-ROM needs to be mounted manually without the noexec mount option.Example:umount /cdrom/

mount -t iso9660 /dev/cdrom /cdrom



./install




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5.5.0 Installing the NVBU Client on Linux ItaniumTo install the NVBU Server software on a Linux Itanium system


Installation CD-ROMa. With the CD-ROM in the drive, start a terminal session.b. Assuming that all Linux Itanium installations automount the CD-ROM

drive, type:cd /cdrom/netvault/linux_ia64/netvault

On some Linux installations (for example, RHEL 5), if a CD-ROM is auto-mounted, installation from the CDROM will fail with error message “bash: ./install: /bin/sh bad interpreter: Permission denied”. To avoid this issue, the CD-ROM needs to be mounted manually without the noexec mount option.Example:umount /media/

mount -t iso9660 /dev/cdrom /media



./install




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5.6.0 Installing the NVBU Client on Mac OS XTo install the NVBU Client software on Mac OS X

1. Log on to the machine as root or Administrative user.2. Depending on how the installation file was obtained, perform one of the

following:Installation CD-ROMa. Mount the CD-ROM.b. Navigate to the following directory:

/cdrom/netvault/<OS Name>/netvault

c. – Navigate to the directory that contains the downloaded binary, and decompress the file using a decompression utility (for example, StuffIt).

Binary Downloaded from Web sitea. Navigate to the directory that contains the downloaded binary.b. Decompress the file using a decompression utility (for example, StuffIt).

3. To start the installation of the NVBU Client software, double-click netvault_client.pkg.

4. In the Welcome to the NetVault Backup Installer window, click Continue.5. In the Software License Agreement window, click Continue if you accept all

the terms. It is strongly recommended that you thoroughly review the license agreement before proceeding with the installation. In the confirmation dialog, click Agree.

6. In the Select a Destination window, select the System Drive. It is necessary to install NVBU on this drive. Click Continue to proceed.


7. In the Standard Install on <Disk> window, click Install to begin the installation process.

8. On completion, the Installation Completed Successfully window appears. Click Close to close this window and exit the installer.


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5.6.1 Installing from a Terminal Window on Mac OS XTo install NVBU from a terminal window

1. Open a terminal window.2. Depending on how the installation file was obtained, do the following:

Installation CD-ROM – Mount the CD-ROM, and navigate to the following directory:/cdrom/netvault/<OS Name>/netvault

Binary Downloaded from Web site – Navigate to the directory that contains the downloaded binary, and type:tar xzvf <filename>.tar.gz

3. Invoke the Mac OS X installer as described below:If logged in as root, type:# installer -pkg netvault_client.pkg -target /

If not logged in as the root user, type:# sudo installer -pkg netvault_client.pkg -target /


5.7.0 Installing the NVBU Client on MP-RASTo install the NVBU Server software on an MP-RAS system


Assuming that the mount point /cdrom/cdrom0 already exists, type: su root



pkgadd -d /cdrom/netvault/mpras/netvault


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Start a terminal session and navigate to the directory in which the decompressed files reside.

c. To start the installation procedure, type:pkgadd -d /<full path to installation files>/netvault



5.8.0 Installing the NVBU Client on Solaris x86/x86-64To install the NVBU Client software on a Solaris x86/x86-64 system

1. Depending on how the installation file was obtained, do the following:Installation CD-ROMa. If the CD-ROM drive is not currently mounted, start a terminal session and

type:su root



pkgadd -d /cdrom/netvault/solaris_x86/netvault


Initiate a terminal session and navigate to the directory in which the decompressed files reside.

c. To start the installation procedure, type: pkgadd -d. netvault


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5.9.0 Installing the NVBU Client on Solaris (SPARC)To install the NVBU Client software on a Solaris (SPARC) system




b. Log on to the system with root-level account.c. With the CD-ROM inserted in the drive, type:

pkgadd -d /cdrom/netvault/solaris_sparc/netvault


Initiate a terminal session and navigate to the directory in which the decompressed files reside.

c. To start the installation procedure, type:pkgadd -d .

Alternatively, run the following command from the parent directory:pkgadd -d netvault




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5.10.0 Installing the NVBU Client on WindowsTo complete an installation of the Client version of NVBU on a Windows-based machine, follow the procedure detailed below:

1. Log on to the system as an Administrator-level user.2. Depending on how the installation file was obtained, do one of the following:

Web Download – Decompress the downloaded file using a native decompression software. Navigate to the directory in which the decompressed files reside.Installation CD - Insert the CD into the CD-ROM drive. Navigate to the following directory:<CD-ROM drive>\netvault\windows\netvault

3. Select the required executable file: install.exe – Run this executable to select the preferred the language for NVBU from the list of supported languages.setup.exe – Run this executable file for the English version of NVBU.

4. Provide the required information as the Installation Wizard takes you through the installation steps. For a detailed description of the procedure, refer to Installation Procedure for Windows-Based Systems on page 49.

5. In the Choose Installation Type window, select the Client option. Click Next to proceed.

5.11.0 Platform-Specific Post-Installation Requirements

5.11.1 Debian 3.1On Debian 3.1, complete the following steps after installing the NVBU Client software:

1. While logged in as the root-level user, start a terminal session. 2. Run the following commands in succession:

# update-rc.d netvault defaults 99

mkdir /var/lock/subsys

5.11.2 Debian 4.0On Debian 4.0, create the following link after installing the NVBU Client:

ln -s $NETVAULTHOME/etc/startup.sh /etc/rc2.d/S99netvault


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5.11.3 UbuntuOn Ubuntu, modify the startup script for NVBU as described below. This is required because the /var/lock folder resides on a temporary file system on Ubuntu and gets emptied each time the operating system is shut down.

1. Open the file /usr/netvault/etc/startup.sh.2. Find the following section of the startup.sh file:

if [$OS = Linux]

then

touch /var/lock/subsys/netvault

Add the following entry (shown in bold) to the startup.sh file:if [$OS = Linux]

then

[ -d /var/lock/subsys ] || mkdir -p /var/lock/subsys

touch /var/lock/subsys/netvault

5.11.4 Solaris x86-x86-64If the NVBU Client is to be configured as a SmartClient, complete the process described in the section Solaris 10 (SPARC/x86-64) on page 41 in order to properly configure the library’s robotic arm changer device.

5.11.5 WindowsOn Windows, the locally-attached backup devices must not be under the control of the Windows Removable Storage service. To disable the Windows Remote Storage Manager on the machine, refer to Windows on page 45.

5.12.0 Additional NotesOn Windows 2008 R2 systems, if you do not install the system updates, the Network Manager Process will report “unreachable host” error messages when you try to add such clients to the NVBU Server. These errors will disappear when you install the updates on the system.


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67

Chapter 6:

INSTALLING THE NVBUCONSOLE

NVBU Console – An OverviewInstalling the NVBU Console on LinuxInstalling the NVBU Console on Windows

6.1.0 NVBU Console – An OverviewNVBU Console enables remote administration of an NVBU Server from any Windows or Linux workstation on your network. It provides access to the NVBU Server on your local machine, and allows you to perform NVBU operations in the same way you would do while accessing the NVBU Server locally. The NVBU Console installation is similar to a client installation. However, it only installs the GUI. A machine where only the NVBU Console is installed cannot be a backup or restore target.

6.2.0 Installing the NVBU Console on LinuxTo install the NVBU Management Console on a Linux machine

1. Log on to the machine with root-level user account.2. Depending on how the installation file was obtained, do the following:

Installation CD-ROM – Mount the CD-ROM, and navigate to the following directory:/cdrom/netvault/<OS Name>/netvault

Binary Downloaded from Web site – Navigate to the directory in which the downloaded binary resides, and de-compress the file as shown in the example below:tar -xvzf <binary name>


Chapter 6Installing the NVBU Console

68

4. The installation script will take you through the following steps:a. Select a Language

1. English

2. Japanese EUC

3. Chinese Simplified

4. Korean

5. French

6. German

Select language? [1]:

Press 1 or Enter to install the English version. For another language, press the corresponding key.

b. Have you read and agreed to the terms of the license?

(y = yes, n = no, d = display license) (y n d) [d]:

Press y, n or d:y – To accept the license agreement. The installation will continue if you press y (the license agreement will not be displayed).n – To reject the license agreement. The installation will terminate if you press n.d – To display the license agreement. This is the default value. If you press d, the agreement will be displayed in parts. The percentage of text displayed is shown at the bottom. To display the next part, press Enter.


c. Should a client or server version of NetVault be installed? (c s) [c]:

Press c to install the management console.d. Where should NetVault be installed? [/usr/netvault]:

The default installation directory for NVBU is /usr/netvault. To select the default directory, press Enter. To change the directory, enter the full path and press Enter.

e. Please enter a NetVault machine name

using A-Z, a-z, _ and 0-9:

Enter the NVBU name for the machine and press Enter. To select the default name, press Enter.


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f. Please enter the NetVault password for this machine:

Enter the NVBU password for the machine and press Enter. If you do not want to set any password, press Enter.

g. Please confirm password:

Re-enter the password and press Enter. If no password was set in the previous step, press Enter.

5. The installation will begin. Upon completion, the following message is displayed – Installation Completed Successfully.

6. Navigate to the following directory:../netvault/config

7. Open the file gui.cfg in a text editor, and scroll down to the [Servers] stanza:[Servers]

names=

8. Set the names parameter to your NVBU Server name:[Servers]

names=<NVBU Server Name>

6.3.0 Installing the NVBU Console on WindowsTo install the NVBU Console on a Windows machine

1. Log on to the machine as Administrator.2. Depending on how the installation file was obtained, do the following:

Installation CD-ROM – Mount the CD-ROM, and navigate to the following directory:\<cdrom>\netvault\<OS Name>\netvault

Binary Downloaded from Web site – Navigate to the directory that contains the downloaded binary, and de-compress the file using a de-compression utility.

3. Double-click install.exe. You can also choose the setup.exe file if you want to install the English version of NVBU.

4. The installation wizard will take you through the following steps:a. Language Selection Window

In the Select the Installation Language for NetVault list, choose the language. It must match the existing NVBU language settings.The language selection screen will not be displayed if you use the setup.exe file. The setup.exe file is meant for installing the English-only version of NVBU.

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70

b. Welcome ScreenThe welcome screen is displayed next. Click Next to continue.

c. License AgreementIn the next window, the License Agreement is displayed. If you accept all the terms, select I Agree. Then, click Next to continue.


d. Choose Installation TypeIn the Choose Installation Type window, select Client and click Next.

e. Machine NameIn Name, enter the NVBU Name for the machine and click Next. To select the default name, just click Next.

f. Choose Machine PasswordTo set a password for the NVBU machine, configure the following parameters:

Password – Enter the NVBU password for the machine.Retype Password – Re-enter the password for confirmation.

Click Next.If you do not want to set any password, just click Next.

g. Choose Installation FolderThe default installation folder for NVBU is C:\Program Files\Quest Software\NetVault Backup. To select the default folder, click Next. To change the directory, enter the full path and click Next.

h. Confirm InstallationThe next screen asks for a confirmation. Click Next to proceed with the installation.

5. The installation will begin. Upon completion, the following message will be displayed – NetVault has been successfully installed. Click Close.

6. Navigate to the following directory:..\NetVault\config

7. Open the file gui.cfg in a text editor, and scroll down to the [Servers] stanza:[Servers]

names=

8. Set the names parameter to your NVBU Server name:[Servers]

names=<NVBU Server Name>


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Chapter 7:

PERFORMING UNATTENDEDINSTALLATIONS

Performing Unattended Installations on WindowsmsiexecInstallation ProcedureExamples

Performing Unattended Installations on Linux/UNIXLinux Common InstallerInstallation ProcedureExamples

Performing Unattended Installations on Solaris and MP-RASpkgaskpkgaddInstallation ProcedureExamples

7.1.0 Performing Unattended Installations on WindowsThe msiexec program is used to install NVBU in non-interactive on Windows 2003 and 2008. msiexec is a Windows Installer program that allows you to install Windows Installer package files (MSI files) from the command line.

7.1.1 msiexecThe syntax for an unattended installation using msiexec is given below:

msiexec /quiet /package <Windows Installer Package> [Optional Parameters]

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72

/quiet – This option performs the installation in a quiet mode without any user interaction. /Package – Specifies the NVBU installation file. Provide the full file path if the package does not reside in the current directory.Optional Parameters – The following option parameters can be passed for an unattended installation:

Password – Specifies the NVBU Server or Client password. By default, no password is set during installation.TARGETDIR – Specifies the installation directory for NVBU. By default, the installation directory is set to C:\Program Files\Quest Software\NetVault Backup. This parameter can be omitted if you want to install NVBU on the default TARGETDIR.DB_DIR – Specifies the NVDB location. By default, the database directory is set to <TARGETDIR>/db. The NVDB can be stored on any drive or directory, regardless of the NVBU installation directory. Provide the complete file path if you want to store the NVDB on a different drive and/or directory. This parameter can be omitted if you want to store the NVDB files on the default db directory.CLIENTSERVER – Specifies the installation type. By default, the CLIENTSERVER parameter is set to 1, which performs an NVBU Client installation. To install the NVBU Server software, set this parameter to 2. This parameter can be omitted for NVBU Client installation.LOGICAL_NAME – Specifies a name for the NVBU Server or Client. If you omit this parameter, the Windows name for the machine will be set as the NVBU name.NVLANGUAGE – Specifies the language setting for NVBU. This parameter can take one of the following values:

ChineseSimp (for Chinese Simple)EnglishFrenchGermanJapanese Korean

These values are case-sensitive. The default language setting for NVBU is English. This parameter can be omitted to install the English version of NVBU.


73

7.1.2 Installation ProcedureFor a silent installation on Windows

1. Log on to the target machine as Administrator.2. Extract the binary file if the file was downloaded from the Web site.3. Start the Command Prompt.4. Run msiexec. The following section provides a few examples on its usage.

7.1.3 ExamplesFollowing are a few examples of the msiexec command:

To perform an uninterrupted installation of NVBU Client with the default values for all parameters, type:msiexec /quiet /package <file path for the extracted files>/netvault.msi

To perform an uninterrupted installation of NVBU Server with the default values for all parameters, type:msiexec /quiet /package <file path for the extracted files>/netvault.msi CLIENTSERVER=2

To specify an NVBU name during an uninterrupted installation of NVBU Server, type:msiexec /quiet /package <file path for the extracted files>/netvault.msi CLIENTSERVER=2 LOGICAL_NAME=”NVBU-Server” Password=”abcxyz12”

To install the Japanese version of NVBU Server, type:msiexec /quiet /package <file path for the extracted files>/netvault.msi CLIENTSERVER=2 LOGICAL_NAME=”NVBU-Server” Password=”abcxyz12” NVLANGUAGE=”Japanese”

To specify an installation directory for NVBU Server, type:msiexec /quiet /package <file path for the extracted files>/netvault.msi CLIENTSERVER=2 LOGICAL_NAME=”NVBU-Server” Password=”abcxyz12”

TARGETDIR=”D:\TstDir”


74

7.2.0 Performing Unattended Installations on Linux/UNIXOn Linux/UNIX, you can use the Installer Program to perform an unattended installation of the NVBU Server and Client software. In a non-interactive mode the Installer Program gets input from a response file at run time. A response file is a text file which provides answers for the questions that would be asked during the installation process. Each answer is stored as a value for a variable identified in the response file. You can save the response file in any directory and assign it any valid filename.

7.2.1 Linux Common InstallerThe syntax for executing the installer in non-interactive mode given below:

./install <response file>

response file – Name of the response file. Full file path must be specified if the response file does not reside in the current directory. The following variables must be configured in the response file:

PKG_BASE – The installation directory for NVBU.DB_DIR – The location for the NVDB.PASSWORD – The password for NVBU Server or Client.CHOSEN_CLASSES – The NVBU components that are to be installed. The standard components include the following:

coredataplugindevicectlguionline help

For an NVBU Server installation, the following component is also required:server

LOGICAL_NAME – The name for the NVBU Server or Client.NVLANGUAGE – The language settings for NVBU. This variable can take one of the following values:

ChineseSimp (for Chinese Simple)EnglishFrenchGermanJapaneseEUC Korean


75

These values are case-sensitive.

7.2.2 Installation ProcedureFor a silent installation on Linux/UNIX

1. Log on to the target machine with the root-level account.2. Extract the binary file if the file was downloaded from the Web site. The

following command will extract the files:tar -zxvf <filename>

3. Navigate to the directory that contains the extracted files for NVBU.4. To start the installation procedure, type:

./install <response file>

If the response file is not saved in the same directory as the extracted files, then provide the complete file path for it.

7.2.3 ExamplesFollowing is a sample response file for the NVBU Server installation:PKG_BASE="/usr/netvault"

DB_DIR="/usr/netvault/db"

PASSWORD="abcxyz12"

CHOSEN_CLASSES="core server dataplugin devicectl gui onlinehelp"

LOGICAL_NAME="NVBU-Server"

NVLANGUAGE="English"

Following is a sample response file for the NVBU Client installation:PKG_BASE="/usr/netvault"


PASSWORD="abcxyz12"

CHOSEN_CLASSES="core dataplugin devicectl gui onlinehelp"

LOGICAL_NAME="NVBU-Client"


Important: For an NVBU Client installation, do not include the server component when setting the CHOSEN_CLASSES variable.


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7.3.0 Performing Unattended Installations on Solaris and MP-RASOn Solaris and MP-RAS, you can use the pkgadd program to perform an unattended installation of the NVBU Server and Client software. In a non-interactive mode the pkgadd program gets input from a response file which is created using the pkgask program. Additionally, the program uses an administration file, which specifies the default installation actions.

7.3.1 pkgaskA response file is a text file which provides answers for the questions that would be asked during the installation process. The pkgask command performs a dummy installation of the package, and records all the answers in a response file. Each answer is stored as a value for a variable identified in the response file. The syntax for pkgask is given below:

pkgask -r <response file> <package>

response file – Name of the response file. Full file path must be specified if you do not want to create the file in the current directory. The response file will contain values for the following variables:

PKG_BASE – The installation directory for NVBU.DB_DIR – The location for the NVDB.PASSWORD – The password for NVBU Server or Client.CHOSEN_CLASSES – The NVBU components that are to be installed. The standard components include the following:

coredataplugindevicectlguionline help

For NVBU Server installation, the following component is also included:server

LOGICAL_NAME – The name for the NVBU Server or Client.NVLANGUAGE – The language settings for NVBU. This variable will take one of the following values:

ChineseSimp (for Chinese Simple)EnglishFrenchGerman


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JapaneseEUC Korean

These values are case-sensitive.<package> – The name of the package that is to be installed.

7.3.2 pkgaddThe syntax for an unattended installation using pkgadd is given below:

pkgadd -n -a <admin file> -d <device> -r <response file> <package>

-n – This option performs the installation in a non-interactive mode. The default mode is interactive-a <admin> – The installation administration file to use. An administration file specifies the default installation actions by assigning values to installation parameters. For example, it allows administrators to specify whether to perform an interactive or a non-interactive installation, or how to proceed when the package being installed already exists on the system, etc.-d <device> – full path name to the directory or the identifiers for fixed or removable device that contains the package to be installed.-r <response file> – Full file path for a response file that was created from a previous pkgask session.<package> – The name of the package that is to be installed.

7.3.3 Installation ProcedureFor a silent installation on Solaris/MP-RAS UNIX

1. Log on to the target machine with the root-level account.2. Extract the binary file if the file was downloaded from the Web site. The

following command will extract the files:tar -zxvf <filename>

3. Create a response file using pkgask. You can assign any filename and store the response file in any directory. A sample response file for Server and Client installation is provided in the following section.

4. Navigate to the directory that contains the extracted files for NVBU.5. Copy the administration file from /var/sadm/install/admin/default to the

current directory. Edit this file to perform a non-interactive installation. A sample administration file is provided in the following section.

6. To start the installation procedure, type:pkgadd -n -a <admin file> -d <full file path for package> -r <response file> netvault


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7.3.4 ExamplesThis section provides some sample files.

Sample Response File for NVBU Server Installation

Sample Response File for NVBU Client Installation

Important: For an NVBU Client installation, do not include the server component when setting the CHOSEN_CLASSES variable.

PKG_BASE="/usr/netvault"


PASSWORD="abcxyz12"

CHOSEN_CLASSES="core server dataplugin devicectl gui onlinehelp"

LOGICAL_NAME="NVBU-Server"


PKG_BASE="/usr/netvault"


PASSWORD="abcxyz12"

CHOSEN_CLASSES="core dataplugin devicectl gui onlinehelp"

LOGICAL_NAME="NVBU-Client"



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Sample Administration File

mail=

instance=overwrite #allows upgrades

partial=nocheck #no check for partially installed packages

runlevel=nocheck #no check for run level errors

idepend=nocheck #no check for package dependencies

rdepend-nocheck #no check for package dependents

space=quit #quit if install runs out of disk space

setuid=nocheck #no check for setuid errors

conflict=nocheck #no check for conflicting files during install

action=nocheck #do not ask for install confirmation

basedir=default #do not set the basedir variable

networktimeout=60

networkretries=3

authentication=quit

keystore=/var/sadm/security

proxy=


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Chapter 8:

UPGRADING NVBUNVBU Upgrade ConsiderationsPreparing for an Upgrade

Backing up the Existing NVDBStopping NVBU ProcessesDisabling Anti-Virus Software

Upgrading NVBU on Linux/UNIXUpgrading NVBU on Mac OS XUpgrading NVBU on Solaris and MP-RASUpgrading NVBU on WindowsPost-Upgrade Procedures

Rebooting the System After an UpgradePost-Upgrade Requirements for Plug-in for FileSystem

Known Upgrade IssuesInstalling NetVault Backup Plug-ins

8.1.0 NVBU Upgrade ConsiderationsThe NVBU Server must be upgraded first before upgrading any NVBU Client.Select the server or client version based on the current installation type. An NVBU Server can only support clients of the same version as itself or older. It cannot support clients running a newer version of the software. If you are using NVBU’s Domain Management functionality to remotely manage an NVBU Server, the machine controlling it must also be upgraded. For upgrades from NVBU v7.4.x and later versions, run the install program as usual depending on the operating system. The installation software will scan the system for an existing installation of NVBU. Once found, a dialog will appear noting that NVBU is already installed. The install program will ask for confirmation to upgrade the existing version to the latest version. When confirmed, the upgrade procedure will begin and use the existing directories for the current installation.

Important: If the current version of NVBU is already installed on your machine, running the install.exe again will remove NVBU, including the NVDB.

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For upgrades from v7.3.x and earlier versions, contact Quest Customer Support for assistance.

8.2.0 Preparing for an UpgradeBefore starting the upgrade procedure, you must complete the following tasks.

8.2.1 Backing up the Existing NVDBThe first step in preparing for an upgrade is to perform a backup of the existing NVDB. In the event that an upgrade is unsuccessful, the previous version of NVBU can be reinstalled, and this backup can be recovered to enable troubleshooting of the failed upgrade without interfering with an existing backup schedule. For details backing up the NVDB with the Plug-in for Databases, refer to Quest NetVault Backup Built-in Plug-ins User’s Guide.

Important: After the successful recovery of the NVDB, the details pertaining to the previous logs will be stored in the logs_restored_<YYYYMMDD> library (where <YYYYMMDD> refers to the date the YearMonthDate format).

8.2.2 Stopping NVBU ProcessesBefore upgrading, close the NVBU Configurator. If NVBU detects that any of its processes are running during an upgrade, the upgrade will fail and you will get an error message referring to the output of a pre-install script. If this occurs, close the NVBU Configurator and attempt the upgrade procedure again.

8.2.3 Disabling Anti-Virus SoftwareWhile it is possible to leave the anti-virus software running on a target machine, it is recommended that you disable this software before an upgrade. The NVBU installation process may conflict with the anti-virus software during installation and various NVBU operations may not function properly after the installation.


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8.3.0 Upgrading NVBU on Linux/UNIXThe instructions provided in this section apply to the following platforms:

AIXHP-UX (Itanium)Linux (all versions)

Note: An NVBU upgrade on Linux will remove all start/stop links to the netvault init script before resetting them to the runlevels of the new version. If you want to retain any user-defined links to the init script after an upgrade, do not use the word “netvault” in the name.

To perform an NVBU upgrade on the listed platforms

1. Log on to the system with root-level user account.2. Depending on how the installation file was obtained, perform one of the


Binary Downloaded from Web site – Navigate to the directory that contains the downloaded binary, and de-compress the file using a de-compression utility (e.g., tar -xvzf <binary name>).


4. Follow the prompts to complete the installation process:a. Have you read and agreed to the terms of the license?

Press one of the following keys:y – To accept the license agreement. The installation will continue if you press y (the license agreement will not be displayed).n – To reject the license agreement. The installation will terminate if you press n.d – To display the license agreement. This is the default value. If you press d, the agreement will be displayed in parts. The percentage of text displayed is shown at the bottom. To display the next part, press Enter.

Important: It is strongly recommended that you thoroughly review the license agreement before proceeding with the upgrade.


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b. This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]:

Press y to continue; q to exit.c. WARNING!!! It is ESSENTIAL that a NetVault Database

backup has been carried out BEFORE upgrade. Are you sure you want to continue? (y q) [q]:

Press y to continue; q to exit.d. Should a client or server version of NetVault be

installed? (c s) [c]:

Press c to install the client version; s to install the server version. Note that the installation type must match the existing NVBU installation. An NVBU Client cannot be upgraded to Server and vice versa.

5. The installation will proceed. Upon completion, the following message will be displayed – Installation completed successfully. NVBU is now successfully upgraded and ready for use.

8.4.0 Upgrading NVBU on Mac OS XThe procedure for upgrading NVBU on Mac OS X is the same as the procedure for installing the Server and Client software on this operating system. For details, refer to Installing the NVBU Server on Mac OS X on page 33 or Installing the NVBU Client on Mac OS X on page 60 depending on the type of installation.

8.5.0 Upgrading NVBU on Solaris and MP-RASTo perform an NVBU upgrade on Solaris and/or MP-RAS

1. Log on to the system with root-level user account.2. Depending on how the installation file was obtained, perform one of the



3. To start the installation procedure, type:pkgadd -d. netvault


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4. Follow the prompts to complete the installation process:a. Which package?

Press 1.b. Have you read and agreed to the terms of the license?

Press one of the following keys:y – To accept the license agreement. The installation will continue if you press y (the license agreement will not be displayed).n – To reject the license agreement. The installation will terminate if you press n.d – To display the license agreement. This is the default value. If you press d, the agreement will be displayed in parts. The percentage of text displayed is shown at the bottom. To display the next part, press Enter.


c. This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]:

Press y to continue; q to exit.d. WARNING!!! It is ESSENTIAL that a NetVault Database

backup has been carried out BEFORE upgrade. Are you sure you want to continue? (y q) [q]:

Press y to continue; q to exit.e. Should a client or server version of NetVault be

installed? (c s) [c]:

Press c to install the client version; s to install the server version. Note that the installation type must match the existing NVBU installation. An NVBU Client cannot be upgraded to Server and vice versa.

5. The installation will proceed. Upon completion, the following message will be displayed – Installation completed successfully. NVBU is now successfully upgraded and ready for use.


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8.6.0 Upgrading NVBU on WindowsTo perform an NVBU upgrade on Windows

1. Log on to the system as Administrator.2. Depending on how the installation file was obtained, perform one of the

following:Installation CD-ROM – Mount the CD-ROM, and navigate to the following directory:\<cdrom>\netvault\<OS Name>\netvault


3. Double-click install.exe. You can also choose the setup.exe file if you want to install the English version of NVBU.

4. The installation wizard will take you through the following steps:1. Language Selection – In the Select the Installation Language for

NetVault list, choose the language. It must match the existing NVBU language settings.The language selection screen will not be displayed if the setup.exe file is used to initiate the installation. setup.exe file is meant for installing the English-only version of NVBU.

2. Welcome Screen – The welcome screen is displayed next. Click Next to continue.

3. License Agreement – In the next window, the License Agreement is displayed. If you accept all the terms, select I Agree. Then, click Next to continue.


4. NVBU Upgrade – The next screen asks for an upgrade confirmation. Ensure that an NVDB backup has been performed before proceeding. Select Yes to perform an upgrade. Click Next to continue.

5. Confirm Installation – The next screen asks for a confirmation to proceed with the installation. Click Next to continue.

5. The installation will proceed. Upon completion, the following message will be displayed – NetVault has been successfully installed. Click Close. NVBU is now successfully upgraded and ready for use.


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8.7.0 Post-Upgrade Procedures

8.7.1 Rebooting the System After an UpgradeOnce all the procedures have been completed, start NVBU. If it starts successfully, the upgrade can be assumed to have been successful. If NVBU does not start, then reboot the machine.

8.7.2 Post-Upgrade Requirements for Plug-in for FileSystemThe Plug-in for FileSystem included in this release of NVBU may not recognize data items selected for backup jobs created with plug-in versions prior to NVBU v8.0. Therefore, attempts to run such jobs might fail. To resolve this issue, load the job, re-select the necessary data items and save the job with the same Job Title.

8.8.0 Known Upgrade IssuesThis section describes the various issues with upgrading NVBU, its symptoms, causes and solutions.

Error appears when starting an installation from a mapped drive letter on a terminal server

Symptom – Error 2755 appears after starting an installation from a mapped drive letter to a terminal server.Cause – Windows 2000 does not support passing mapped drive letter information between terminal server sessions. Since the Windows Installer service runs as a service in the console session, mapped drive letters established in remote sessions are not visible to the Windows Installer service, resulting in this error. This only applies when running the service in Application Server mode, not Remote Admin mode. This limitation does not exist in Windows XP and later operating systems.

NVBU libraries are locked by non-NVBU processesSymptom – Upgrade fails because winnt\system32\lib files could not be deleted due to sharing violations.Cause – The NetVault Backup Plug-in for DB2 causes this problem. After the plug-in is installed, DB2 has the NVBU hook library loaded. Loading this library also causes DB2 to load the dependent NVBU libraries libnv6.dll, libnv6plugin.dll and libnv6os.dll. As these libraries are in use, NVBU cannot overwrite them during an upgrade. This causes NVBU programs used in the upgrade to fail as they end up trying to link against the old versions of the libraries.Solution – Stop the NVBU Service, and re-attempt the upgrade.


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8.9.0 Installing NetVault Backup Plug-insNetVault Backup Plug-ins can be classified as built-in and optional plug-ins.

Built-in Plug-ins – The built-in plug-ins are automatically installed when you install the NetVault Backup Server and Client software. These include:

Quest NetVault Backup Plug-in for FileSystemQuest NetVault Backup Plug-in for ConsolidationQuest NetVault Backup Plug-in for Data CopyQuest NetVault Backup Plug-in for DatabasesQuest NetVault Backup Plug-in for Raw Devices

It is strongly recommended that you do not remove any built-in plug-in. Refer to the User’s Guide for the Plug-in for FileSystem if there is any need to perform a standalone installation of this plug-in. Optional Plug-ins – NetVault Backup offers a selection of optional plug-ins to ensure continuous availability of business-critical applications, such as Oracle, SQL Server, Exchange, SharePoint, MySQL, PostgreSQL, Lotus Domino, Informix and Sybase. The optional plug-ins are licensed separately.The procedures for installing and removing the optional plug-ins are described in the respective Plug-in User's Guides. The standard method for upgrading any optional plug-in is to install the latest version over the previous version of the plug-in. Any changes or additional steps required for an upgrade are described in the specific Release Notes for the plug-in.


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Chapter 9:

LICENSING NVBULicensing NVBU

Locating NVBU Server Machine IDLocating NVBU Client Machine IDsObtaining Permanent License KeysInstalling License Keys

9.1.0 Licensing NVBUThe evaluation license for NVBU is valid for a period of 30 days. To continue using the software after the expiry of the evaluation period, you must install the permanent license keys for the NVBU Server and all installed plug-ins. The permanent license keys for NVBU are tied to a particular machine where they are installed using the Machine ID. To obtain a permanent license key, locate the relevant Machine IDs and submit the request using the online licensing form.

Figure 9-1:License Key

Expiredwindow

9.1.1 Locating NVBU Server Machine IDThe NVBU Server is licensed based on the NVBU Server Edition and the additional options that you have purchased. To obtain the Machine ID for the NVBU Server, use the following steps:

1. Start NVBU Configurator.2. On the Machine tab, the NVBU Version, Machine ID and other details will be

displayed. Note the Machine ID exactly as it appears on this tab.

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Figure 9-2:
NVBU ServerMachine ID

9.1.2 Locating NVBU Client Machine IDsNVBU Heterogeneous Clients require a permanent license key only if an optional plug-in has been installed on the machine. To obtain the Machine ID for an NVBU Client, use the following steps:

1. Start NVBU Configurator.2. On the Machine tab, the NVBU Version, Machine ID and other details are

displayed. Note the Machine ID exactly as it appears on this tab.

9.1.3 Obtaining Permanent License KeysTo obtain permanent license keys for NVBU, submit the request using the on-line product licensing form at:

https://support.quest.com/LicenseKey.aspx

9.1.4 Installing License KeysA License Key is only valid for the Machine ID for which it is issued. License Keys are emailed directly to the customer.

To install a license key

1. Click Client Management on the toolbar or Large Buttons panel. Alternatively, on the Administration menu, click Client Management.

2. In the Clients list, right-click the applicable NVBU machine, and select Install License Key.


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Figure 9-3: License Key

Installationwindow

3. In Enter Key String, enter the license key. It is recommended that you copy the key directly from the e-mail into Enter Key String to avoid possible errors.

4. Click OK. If the license key is installed successfully, a message will appear. Click OK to exit and return to the NVBU Client Management window.

Note: You can also install the license keys from the NVBU Configurator. For details, refer to the Quest NetVault Backup Configuration Guide.

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Chapter 10:

REMOVING NVBURemoving NVBU from Linux/UNIXRemoving NVBU from Mac OS XRemoving NVBU from Solaris (SPARC/x86/ x86-64) and MP-RASRemoving NVBU from Windows

Editing the Windows Registry

Important: Removing NVBU deletes the NVDB entries related to the backups. However, the actual backed up data remains intact.

10.1.0 Removing NVBU from Linux/UNIXThe instructions provided in this section apply to the following platforms:

AIXHP-UX ItaniumLinux x86/x86-64Linux Itanium

To remove the NVBU Server or Client software from the listed platforms

1. Start a terminal session, and navigate to the root prompt. 2. To remove the software, type:

./<path to NVBU installation>/netvault/util/uninstall

3. Follow the on-screen instructions to remove the software.

10.2.0 Removing NVBU from Mac OS XTo remove the NVBU Server or Client software from Mac OS X

1. Start a terminal session.2. Navigate to /usr/netvault/util:

cd /usr/netvault/util

3. Run the uninstallation script as described below:If logged in as root, type:./nvuninstall

If not logged in as the root user, type:sudo ./nvuninstall

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When prompted, enter the root password and press Enter.4. Next, the following prompt is displayed:

To proceed enter “Uninstall” and press return.

Enter Uninstall (case-sensitive), and press Enter to remove the software.

10.3.0 Removing NVBU from Solaris (SPARC/x86/x86-64) and MP-RASTo remove the NVBU Server or Client software from Solaris or MP-RAS

1. Start a terminal session.2. Regardless of NVBU version installed (Client or Server), type:

pkgrm netvault

3. Upon completion, a message will be displayed in terminal session window indicating this.

10.4.0 Removing NVBU from WindowsTo remove the NVBU Server or Client software from Windows

1. Access the Control Panel (Start > Settings > Control Panel).2. Double-click Add/Remove Programs.3. In the list of installed programs, select NetVault: Backup and click Remove. 4. In the confirmation dialog, click Yes to remove the program.

Note: Removing the software does not remove the ...\NetVault Backup directory and its contents (where ... represents the NVBU installation directory). You must remove this directory manually.

10.4.1 Editing the Windows RegistryWhen you remove NVBU, all files related to NVBU are removed from the target system and the system can be used as normal. However, an NVBU installation writes various entries in the Windows Registry. These entries can be left in the Registry with no negative effects to the target system. If you want to remove these entries, use the following steps:

Important: This process requires the editing of the Windows Registry. It is recommended that only a System Administrator familiar with the Windows Registry edit the registry.

1. Log on to the system with Administrator-level account.2. From the Start menu, select the Run command. In the window that appears,

type regedit. Then, click OK to open the Registry Editor.


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3. On the left-hand pane of the Registry Editor, locate the HKEY_CURRENT_USER key under My Computer. Double-click this node or click the accompanying + to expand the node.

4. Locate the Software key, and expand this node. Figure 10-1:

Registry Editorwindow

5. Click the NetVault Ltd key in the tree structure, press the Delete key. Alternatively, right-click the NetVault Ltd key, and select Delete.

6. In the confirmation dialog, click Yes.7. Double-click the HKEY_CURRENT_USER key, or click the accompanying -.8. Repeat steps 3 – 7 for the HKEY_LOCAL_MACHINE key in order to delete

the NetVault Ltd folder that exists there. The path for the NetVault Ltd folder is different on 32-bit and 64-bit machines:

32-bit – \Software\NetVault Ltd 64-bit – \Software\Wow6432Node\NetVault Ltd

On 64-bit machines, you need to open the Wow6432Node folder within the Software folder in order to access the NetVault Ltd folder.

9. Close the Registry Editor.

Important: Access only the NetVault Ltd entries described in the procedure above. Deletion or manipulation of any other Windows Registry entries may negatively affect the use of other applications or Windows itself.

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Documents

Quest NetVault Backup 863 Installation Guide English