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NetBrain Enterprise Server 5.0 Edition 4 Steps to Setup NetBrain
NetBrain Technologies, Inc. Technical Support: Page Updated 5/28/2013 [email protected] 1
Overview
The NetBrain system has four components: Customer License Server, Workspace Server, Network Server and
Workstation.
There are 4 quick steps to setup the entire system and make it ready to use:
Step 1 Install the Server and Client Software ~ 20 minutes for standard deployment
Step 2 Discover your Live Network ~ 30 minutes for 200 devices
Step 3 (optional) Import User Information from LDAP/AD ~ 10 minutes
Step 4 Tune Workspace for Everyday Use Depends on size of network
The following table lists the system specifications and connectivity requirements:
System Specifications
CPU Memory Hard Disk Operating System
Customer
License
Server (CLS)
2 GHZ
Dual Core
4GB (preferred)
2GB (minimum)
10GB free space
Windows 2003(SP2+) or Windows 2008
32-bit/64-bit, with IIS pre-installed.
VMware is supported.
Workspace
Server (WSS)
2 GHZ
Dual Core
(Quad Core for
5000+ nodes)
8GB (preferred)
4GB (minimum)
100GB (preferred)
10GB (minimum)
Windows 2003(SP2+) or Windows 2008
32-bit/64-bit, with IIS pre-installed.
VMware is supported. Can coexist with
Customer License Server.
Network
Server (NS)
2 GHZ 4GB (preferred)
2GB (minimum)
10GB free space
Windows 2003(SP2+) or Windows 2008.
Can coexist with Customer License
Server and/or Workspace Server.
All-in-one
Server
(CLS/WSS/NS)
2 GHz
Quad Core
(Eight Core for
5000+ nodes)
8GB (preferred)
4GB (minimum) 100GB free space
Windows 2003(SP2+) or Windows 2008
32-bit/64-bit, with IIS pre-installed.
VMware is supported.
Workstation
Client
1GHZ 4GB (preferred)
2GB (minimum)
10GB free space
Windows XP, Windows Vista, Windows
7, Windows 2003/2008
Network Server
collects data from
live network
Workstation is the
main user interface
Customer License Server
manages workspaces and licenses
Workspace Server manages all
data for shared workspaces
Network Server collects
data from live network
NetBrain Enterprise Server 5.0 Edition 4 Steps to Setup NetBrain
NetBrain Technologies, Inc. Technical Support: Page Updated 5/28/2013 [email protected] 2
Network Connectivity Requirements
Source Destination Port
Workspace Server, Workstation Client Customer License Server HTTP/HTTPS
Customer License Server, Network Server, Workstation
Client
Workspace Server HTTP/HTTPS
Network Server Workspace Server TCP-7913
Workspace Server Network Server TCP-7813
Workstation Client Network Server TCP-9099
Network Server Live Network ICMP/SNMP/Telnet/SSH
Step 1 – Install the Server and Client Software
1.1 Install the Customer License Server and Workspace Server
a) Download ESv5.0
software to a Windows
2003 or 2008 server
Download the NetBrain software. Unzip the file after download.
b) Run the setup file and
follow the setup wizard
Important Note: If you only have one server workspace, we suggest installing
Customer License Server (CLS) and Workspace Server (WSS) on the same
Windows server. If you have multiple workspaces to be created under multiple WSS
servers, then please follow steps A1.1 and A1.2 in the Appendix to install CLS and
WSS on separate Windows servers.
For Windows 2008, we recommend that you right click on the setup file and select
the “Run as Administrator” option.
In the step of Select Features, select the Customer License Server and
Workspace Server options.
In the step for POSTGRES installation, use the default port “54321” and keep the
default username as “postgres” and set the password.
NetBrain Enterprise Server 5.0 Edition 4 Steps to Setup NetBrain
NetBrain Technologies, Inc. Technical Support: Page Updated 5/28/2013 [email protected] 3
c) Register the
Workspace Server on
Customer License
Server
In the step of Workspace Server, select the Register to License Server options.
d) Activate your license When the installation wizard is finished, NetBrain License tool will pop up.
For trial license (POC user): Click on the Trial Activate button. Fill in your Email
and Activation Key in the Register for Trial License window. (The Activation Key
has been sent to you in the Proof of Concept email)
For permanent license (Customer): Click on the Activate Permanent License
button. Fill in your License ID, password, name, and email address in the Activate
License window and then click on the Activate Online button. (The license ID and
password have been sent to you in the order delivery email)
Note: If your license server is NOT connected to the Internet, please email [email protected]
and we will send you instructions on how to activate the license offline.
e) Login to the Customer
License Server web
interface
Enter URL http://<IP or domain name of Customer License Server>/netbrain. The
default username/password is admin/admin.
Note: If the web page does not come up, please check the default IIS web page. If the default IIS web
page does not come up, check the IIS setting and maybe reinstall IIS. Click here for more info.
f) Allocate Seats and
Nodes for Shared
Workspace on
Customer License
Server webpage
Click the Workspace Server tab, one Workspace Server (on the left pane) and the
Workspace1 entry (on the right pane) will be displayed. Click Assign License
button to allocate seats and nodes for this workspace.
NetBrain Enterprise Server 5.0 Edition 4 Steps to Setup NetBrain
NetBrain Technologies, Inc. Technical Support: Page Updated 5/28/2013 [email protected] 4
Note: Shared workspaces should be created on Workspace Server, and must be authorized in Customer
License Server, so that they can be operated in the OE workstation. If Workspace Server is not listed
under Workspace Server tab, please follow step A1.2b to register the Workspace Server on Customer
License Server manually.
If you want to create multiple Shared Workspaces on the Workspace Server, please follow step A1.2c and then
allocate Seats and Nodes for Shared Workspaces.
1.2 Install the Network Server (Note: If you want to install Network Server on the same machine as your CLS/WSS
servers, you just follow the wizard. If you want to install Network Server on a separate machine, please follow steps 1.2a-1.2b below)
a) Download the Network
Server installation
package
Open the Customer License Server homepage by entering URL http://<IP or
domain name of Customer License Server>/netbrain, and click on the Network
Server Download Setup link. Save the file.
b) Run the setup file and
follow the setup wizard
For Windows 2008, we recommend that you right click on the installation package
and select “Run as Administrator” option.
1.3 Install NetBrain Workstation (Note: If you want to install Workstation on the same machine as your CLS/WSS/NS
servers, you just follow the wizard. If you want to install Workstation on a separate machine, please follow steps 1.3a-1.3b below)
a) Download the
Workstation
installation package
Open the Customer License Server homepage by entering URL http://<IP or
domain name of Customer License Server>/netbrain, and click on the Client
Workstation Download Setup link. Save the file.
b) Run the setup file and
follow the setup wizard
For Windows Vista and Windows7, we recommend that you right click on the
installation package and select “Run as Administrator” option.
If you want to install multiple Network Servers on other machines, please follow step 1.2.
If you want to install multiple NetBrain Workstations, please follow step 1.3.
Step 2 – Import User Information from LDAP/AD (Optional)
2.1 Import Groups from LDAP/AD Server
a) Enter the LDAP/AD Info On the Customer License Server webpage, Click User Accounts > External
Authentication Server. Check the Enable LDAP/AD Authentication
checkbox. Fill in the server information.
Notes:
For the LDAP Authentication server, the server address should be entered
like this: 10.10.10.162/dc=example,dc=com
Where 10.10.10.162 is the server IP address, "dc" denotes 'Domain
Component'.
For the AD Authentication server, the server address should be entered
like this: 10.10.10.134/DC=NBTEST,DC=com
Where 10.10.10.134 is the server IP, NBTEST.COM is the domain name.
NetBrain Enterprise Server 5.0 Edition 4 Steps to Setup NetBrain
NetBrain Technologies, Inc. Technical Support: Page Updated 5/28/2013 [email protected] 5
b) Import user groups on
demand
You can enter keywords to search groups, or you can leave the search field empty
to view all groups. Select the groups you want to add to NetBrain. Click the >
button to move it to NetBrain. Then, click the Submit button.
c) Edit the imported roles You can find the imported role info within the Roles tab. Edit the roles based on
your needs.
2.2 Sync the user info with the external server
a) SYNC the user info On the Customer License Server webpage. Click User Accounts > Users, click
the Synchronize with external server hyperlink. All users belong to the imported
groups will be displayed here with the Source field of AD or LDAP, as shown in the
picture below.
b) Grant special
permissions to
specific users
Click on a user to open the User Properties window. The user inherits the role
from its group. Apart from the default role, you can also add more roles to the
current user.
NetBrain Enterprise Server 5.0 Edition 4 Steps to Setup NetBrain
NetBrain Technologies, Inc. Technical Support: Page Updated 5/28/2013 [email protected] 6
Step 3 – Discover your Live Network
3.1 Logon to the Workstation
a) Lunch OE Workstation Select a Workspace Server in the Server drop-down. Select a workspace to login
in the Workspace drop-down. The default username/password is admin/admin
which can be changed in the Customer License Server.
3.2 Run the Workspace Wizard (Note: The workspace wizard should automatically start by itself when you open the
Workstation for the first time.)
NetBrain Enterprise Server 5.0 Edition 4 Steps to Setup NetBrain
NetBrain Technologies, Inc. Technical Support: Page Updated 5/28/2013 [email protected] 7
a) Wizard Step 1: Define
Telnet/SSH/SNMP
credentials and proxy
1. Click the Telnet/SSH login tag.
2. Click the Add button.
3. Enter the corresponding values. Alias can be any unique name.
4. Repeat step 2 and 3 to add all possible Telnet/SSH login credentials.
5. Click the other tags in the Live Network Setting window to add Privilege
Password, SNMP RO community string, and Network Server (Network Server
is the server you just installed in step 1.3).
6. Click the Next button to go to next step of the Wizard.
b) Wizard Step 2:
Discover your network
from a seed router
1. Click Telnet and SNMP and select how the system should access your live
network from the drop down menu. If you are not sure, select Telnet/SSH and
SNMP.
2. Enter the IP address of a seed router.
3. Click the Start Discovery button.
4. Select an entry to view the log.
Note: NetBrain Network Server must have SNMP access to a device to discover the device type
and vendor/model as well as CLI access to the device to retrieve configurations and L2 data for L2
topology. One common issue for NetBrain to discover a device is that Network Server is not
allowed in the ACL to access the device. Please refer to this link for details.
5. View the discovery statistics and summary.
Note: The discovery process includes three steps: discover the network devices and retrieve live
data from your network; build L3/L2 topology in the Workspace Server; refresh workspace data
from the Server to Workstation. Depending on the size of your network, the time it takes for each
step varies (from a few minutes to 20 minutes).
6. Click the Finish button to exit the Wizard.
NetBrain Enterprise Server 5.0 Edition 4 Steps to Setup NetBrain
NetBrain Technologies, Inc. Technical Support: Page Updated 5/28/2013 [email protected] 8
Step 4 – Tune Workspace for Everyday Use
4.1 Verify L3/L2 Topology
a) Map L3 connections for
a device group
1. Click on the Workspace pane on the left side and extend Device Groups and
then System nodes.
2. Right click on a device group in Workspace pane and select Topology Map.
b) Map L2 connections for
a site
1. Click on the L2 Topology pane on the left side and extend switch groups.
2. Right click on a switch group in L2 Topology pane and select Map.
4.2 Create a Virtual MPLS Cloud (if your network uses ISP)
a) Add a new MPLS
cloud
Go to the Workspace menu tab, click on the Manager icon. Select MPLS Cloud at
the left pane and click the Add button at the bottom of the right pane.
b) Add CE devices Fill in the BGP Remote AS number and click on the Create button. All devices
pointing to this BGP AS will be added to the list automatically.
CE device scan also be added manually by clicking on the Add button.
c) Setup auto update for
the MPLS cloud
Check the Auto update if new CEs added option to automatically update the
MPLS cloud.
4.3 Setup a Benchmark Schedule
a) Setup a schedule to run
benchmarking
On the Workspace Server web page, select Workspace > System Benchmark.
Fill in a schedule and click on the Enable Benchmark button.
Note: The benchmarked data is used for historical comparison to identify what has changed in the live
network.
NetBrain Enterprise Server 5.0 Edition 4 Steps to Setup NetBrain
NetBrain Technologies, Inc. Technical Support: Page Updated 5/28/2013 [email protected] 9
4.4 Tune Discovery Results
a) Rediscover unknown IP
1. Go to the Workspace menu tab, click on the Manager icon.
2. Select Unknown IP at the left pane and then Username/Password
Mismatch. At the right pane, the system lists all IP addresses discovered as
the neighbor IP address in the discovery process but was not accessible due to
the fact that none of the defined username/password pairs worked.
3. Click the Rediscover button at the top right. Add the username/password pairs
at the Shared Network Settings window.
4. Close the Shared Network Settings window and click the Start Discovery
button in the Live Network Discovery window.
Note: Using a similar approach, you can also resolve unknown IPs due to Privilege
Password Mismatch or others.
b) Rediscover devices
that were discovered
only by SNMP
1. Go to the Workspace menu tab, click on the Manager icon.
2. Select Discovered by SNMP at the left pane. At the right pane the system lists
all devices discovered by SNMP but not accessible by Telnet/SSH.
3. Right click a device and select Live Access Log menu to view why the system
could not telnet/SSH to the device. If the Telnet/SSH login credentials were
missing, click Workspace menu tag from the menu bar and then the Settings
icon for Shared Network Settings to add the credentials.
4. Select one or multiple devices (press the Shift or Ctrl key to select multiple
devices) and from the right click menu select Discover Selected Devices.
What’s next?
For trial license (POC user):
Once the NetBrain system is fully setup in your network, you can invite other colleagues to try NetBrain using this form.
Please also contact us to schedule a free 1.5-hour web training session with you and your colleagues to walk through
the key NetBrain features in your own environment. During this web session, we will reference the NetBrain POC
Walk-Through Guide. In the meantime, please feel free to download this guide and start trying out the exciting
features.
NetBrain Enterprise Server 5.0 Edition 4 Steps to Setup NetBrain
NetBrain Technologies, Inc. Technical Support: Page Updated 5/28/2013 [email protected] 10
For permanent license (Customer):
Once the NetBrain system is fully setup in your network, you can invite other colleagues to use NetBrain. Please also
contact us to schedule a free 1-hour web meeting to review your setup and answer any questions you may have.
Additional information for POC users and customers:
Please reference the End-User Quick Start Guide on how to use NetBrain for dynamic documentation, visual
troubleshooting, and network change management. We also offer free live web training class to help you master the
NetBrain system so you can tackle your daily network management tasks with ease.
NetBrain Enterprise Server 5.0 Edition 4 Steps to Setup NetBrain
NetBrain Technologies, Inc. Technical Support: Page Updated 5/28/2013 [email protected] 11
Appendix
If there are multiple workspaces to be created under multiple Workspace servers, then, please follow the instruction
below to install Customer License Server and Workspace Server on separate Windows servers.
A1.1 Install the Customer License Server separately
a) Download ESv5.0
software to a Windows
2003 or 2008 server
Double click the same setup file downloaded in step 1.1 and start to install the
Customer License Server. For Windows 2008, we recommend that you right click
on the setup file and select the “Run as Administrator” option.
b) Run the setup file and
follow the setup wizard
For Windows 2008, we recommend that you right click on the setup file and select
the “Run as Administrator” option.
In the step of Select Features, only select the Customer License Server option.
In the step for POSTGRES installation, use the default port “54321” and keep the
default username as “postgres” and set the password.
c) Activate your license When the installation wizard is finished, NetBrain License tool will pop up. Click on
the Activate Permanent License button. Fill in your License ID, password, name,
and email address in the Activate License window and then click on the Activate
Online button. (The license ID and password have been sent to you in the order
delivery email.) If you have skipped the Activation step when installing the OE
System, you can activate it using the NetBrain License Tool. Click on Start >
NetBrain > License Tool for Enterprise Server.
Note: If your license server is NOT connected to the Internet, please email [email protected]
and we will send you instructions on how to activate the license offline.
d) Login to the Customer
License Server web
interface
Enter URL http://<IP or domain name of Customer License Server>/netbrain. The
default username/password is admin/admin.
Note: If the web page does not come up, please check the default IIS web page. If the default IIS web
page does not come up, check the IIS setting and maybe reinstall IIS. Click here for more info.
A1.2 Install the Workspace Server separately
a) Run the setup file on Double click the same setup file downloaded in step 1.1 and start to install the
NetBrain Enterprise Server 5.0 Edition 4 Steps to Setup NetBrain
NetBrain Technologies, Inc. Technical Support: Page Updated 5/28/2013 [email protected] 12
another machine and
follow the setup wizard
Workspace Server. For Windows 2008, we recommend that you right click on the
setup file and select the “Run as Administrator” option.
In the step of Select Features, only select the Workspace Server option.
In the step for POSTGRES installation, use the default port “54321” and keep the
default username as “postgres” and set the password.
b) Register the
Workspace Server on
Customer License
Server
1. Login to the Customer License Server web interface by entering URL http://<IP or
domain name of Customer License Server>/netbrain with default credential
admin/admin
2. Click the Workspace Server tab then click the Add button at the bottom of the
Server pane (on the left) to open the Workspace Server Properties window. Input
IP address/Port number of the workspace server.
Note: You may need the Customer License Server administrator to do this step for you.
c) Create Shared
Workspaces
On the Workspace Server, click Start > All Programs > NetBrain > Netbrain
Enterprise Server > Add Shared Workspace to launch the Create Shared
Workspaces tool. Choose a folder location, and click Add to add a workspace.
NetBrain Enterprise Server 5.0 Edition 4 Steps to Setup NetBrain
NetBrain Technologies, Inc. Technical Support: Page Updated 5/28/2013 [email protected] 13
d) Allocate Seats and
Nodes for Shared
Workspace on
Customer License
Server webpage
1. Click the Workspace Server tab; choose a Workspace Server on the left pane
to switch to the corresponding Workspace List view.
2. Click Refresh button to ensure all shared workspaces are listed properly.
3. Choose the Workspace entry, click Assign License button to allocate seats
and nodes for this workspace.
Note: Shared workspaces should be created on Workspace Server, and must be authorized in Customer
License Server, so that they can be operated in the OE workstation.
Please refer to steps 1.2 and 1.3 to install Network Server and NetBrain Workstation.
If you want to create multiple Shared Workspaces on the Workspace Server, please follow steps A1.2c - A1.2d.
If you want to create multiple Workspace Servers on other machines, please follow steps A1.2a – A1.2b.