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Neopost Corporate Brochure

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Page 1: Neopost Corporate Brochure
Page 2: Neopost Corporate Brochure

Who We Are

Neopost solutions enable

companies to expertly send

and receive digital documents,

physical mail and packages

helping them to better connect

with their customers."

A Wealth of ExperienceFounded in 1924, Neopost has grown to become a

leading global provider of mailing and shipping

solutions as well as digital communications

management. We partner with organizations of all

sizes in every industry. Our fastest growing product

segments improve many business-critical processes

that occur outside of the traditional mail center.

Page 3: Neopost Corporate Brochure

Neopost o;ers a wide

range of hardware,

software and services

to support customers'

business communication

processes from start

to finish."

Much More than Mail While Neopost is best known for our physical mail

expertise, we've evolved into a major player in digital

communications and shipping automation. In addition to

oDering an extensive range of mail center equipment,

our software solutions help businesses with initiatives

such as maintaining high-quality customer contact data,

deploying electronic document delivery and applying

cost-saving, enterprise-wide shipping controls.

Neopost technology

manages data quality

and enhances

documents to optimize

print-to-mail and digital

delivery workflow.

Every year, Neopost

equipment addresses,

fills and meters billions

of mail pieces for

hundreds of thousands

of U.S. companies.

Neopost systems

empower businesses

to control rising

shipping costs and

streamline the handling

of inbound packages.

Page 4: Neopost Corporate Brochure

Neopost’s data quality and

document management

tools help businesses drive

customer engagement

with greater precision

and eAciency.”

Data Cleansing and Enrichment

Document Automation

Delivery Channel Management

Digital

Page 5: Neopost Corporate Brochure

Multichannel Communications

Can Help Grow Your Business

Bakery products purveyor Ranson sends

approximately 100 business-critical documents –

credit notes, invoices, promotional leaflets, catalogs

– to customers every day. Roughly 70 percent are

sent by physical mail and 30 percent by email.

The company wanted to inverse that ratio.

“Before investing in Neopost’s output management

solution, Ranson’s biggest challenge was manually

sorting invoices into physical and digital categories.

That method required a lot of time."

“The Neopost Output Management solution

automated the entire process and reduced our

postage and paper costs by around 20 percent.

The system knows which documents need to be

mailed and which communications need to be

sent digitally.”

This more eDective way of dealing with outgoing

mail has enabled Ranson to personalize business

communications by sending the right message to

the right customer at the right time via the

customer-preferred channel.

Marcin Rutkowski,

O!ce and Administration Manager

Ranson

Data Cleansing and Enrichment Maintain high-quality contact databases with accurate

addresses that improve mail and package deliverability.

Returned mail and carrier address correction

fees cost companies billions of dollars every

year. Neopost data quality tools can help

reduce these profit-draining expenses. Neopost

solutions can improve the quality of customer contact

data which avoids wasted mail costs, improves cash flow

and reduces customer service issues related to delayed

or unsuccessful deliveries. Neopost can also supplement

contact data with details that give businesses greater

insight into individual customers and boosts marketing

response rates.

Document AutomationCreate engaging, ready-for-automation

documents that cost less to process and send.

Neopost Output Management Software

transforms ordinary business documents into

powerful marketing vehicles by applying modern,

customer-friendly layouts and filling white space

with personalized oDers – all without changing or

updating existing systems. Documents receive barcodes

which help ensure error-free machine envelope filling,

speedy processing at postal sorting sites and automatic

qualification for the lowest possible rates. They can also

be digitized for electronic delivery

and archiving.

Delivery Channel ManagementDistribute documents via physical mail or digital delivery

based on your customers’ preferred format.

Neopost’s multichannel communications

software enables businesses to reach

customers via their preferred delivery method:

physical mail, e-mail or mobile-optimized Web. The

reduction of paper, printing and postage can yield

enormous cost savings as well as improve the

customer’s experience.

Page 6: Neopost Corporate Brochure

Mail MeteringMove your mail out the door, allocate the costs

and report on your spending patterns with ease.

Whether sending a handful of mail pieces per day

or thousands, Neopost has the right postage

meter for every workspace and mailing volume. With

apps that allocate and report on spending by

department, class and service, Neopost mailing systems

make it easy to find opportunities to mail smarter.

Mail Opening

Jumpstart the handling process for incoming

remittances and business-critical documents.

Neopost high-speed mail openers safeguard

the contents of every envelope and allow for

easier handling and faster processing of checks and

other documents in envelopes.

Document PrintingPrint high-resolution color documents at the

lowest cost per page.

The use of color dramatically increases the

eDectiveness of physical documents. Neopost

document printers make color printing aDordable

and accessible. Our color printing solutions give

businesses the flexibility to produce a wide variety of

jobs in-house and on-demand with professional results.

Mail Addressing

Print eye-catching postcards and envelopes and simplify

direct mail preparation.

Neopost mail printers can print barcoded

addresses and color graphics onto thousands of

mail pieces per hour in postal presort order. That power

and e]ciency reduces labor and postage costs and

increases direct mail response rates. Preparing USPS®-

compliant direct mail is eDortless with Neopost bulk

mailing software.

Document Folding and InsertingAutomate mail assembly with ultra-secure,

high-performance document handling equipment.

Neopost folder-inserters fold documents and fill

envelopes at high speeds, allowing businesses to

send large mailings faster and easier.

Page 7: Neopost Corporate Brochure

Neopost parcel processing

solutions consolidate

shipping processes and

optimize carrier selection

to drive down costs. With

Neopost receiving

technology, companies can

track the complete chain-

of-custody for every

package received.”

Parcel Shipping

Receiving and Tracking

Shipping

Page 8: Neopost Corporate Brochure

Parcel ShippingShip packages through any major carrier and prevent

overspending by using Neopost’s comparison

shopping software.

In the modern supply chain, a multi-carrier

strategy is a virtual necessity for controlling

rising costs. With Neopost software, o]ces

can mail or ship through the USPS®, FedEx® or

UPS® using a single system equipped with automated

service shopping. Enterprises can centralize shipping

and enforce business rules for desktop shippers located

anywhere in the organization, and warehouse shippers

can achieve new levels of productivity.

Receiving and TrackingManage inbound packages with complete tracking

and accountability.

Quickly log and route packages using software

and scanners that record the chain of custody

from carrier drop oD to internal delivery.

For self-service environments, Neopost parcel locker

systems securely store packages for easy consumer

retrieval.

Convenient Click-and-Collect

Solution Serves University

Campus Mailing Services at the University of

Pittsburgh is a vitally important department serving

a busy community of more than 25,000 students,

faculty and staD. Pitt had been using an older form

of lockers, which required excessive maintenance

resulting in delivery delays. “The existing locker

system had become unreliable, and we were ready

to investigate the intelligent locker system.”

Packcity Intelligent Parcel Lockers securely store

packages for easy consumer retrieval. Packages are

delivered and placed into the locker. The customer

receives a unique withdrawal code by email or text.

They simply go to the locker, enter the withdrawal

code on the touch-screen and retrieve their parcel.

“My favorite feature of the Packcity lockers is

security. We no longer have to worry about the

parcels or mail that have been placed in the boxes.”

"Additional benefits of the Packcity Iockers include

the sturdy steel construction, ability to adjust the

locker size and configuration and to further

customize the lockers by branding them with the

Pitt logo."

Matt Sloan

Senior Manager, Mailing and Warehouse Services

University of Pittsburgh

Page 9: Neopost Corporate Brochure

Neopost can help

businesses with every

stage of the physical mail

process – from opening

incoming letters to

metering mail to enticing

customers to open and

read important business

correspondence.”

Document Folding and Inserting

Mail Metering

Mail Opening

Document Printing

Mail Addressing

Mailing

Page 10: Neopost Corporate Brochure

Solving Business ChallengesNeopost’s team of knowledgeable professionals eagerly

invests the time necessary to thoroughly assess customers’

business requirements and propose solutions that streamline

processes, improve productivity and boost the bottom line.

Neopost employs a comprehensive evaluation process to

ensure a full and complete understanding of customers’

existing methods and goals. Next, we carefully diagnose

customers’ challenges to determine root causes. Then, we

design solutions that deliver the exact results our

customers need.

Delivering Measurable Results

Operational EAciency

Process Integrity

Customer Engagement

Page 11: Neopost Corporate Brochure

About Neopost

Neopost is a global provider of

mailing solutions and a major

player in digital communications

and shipping solutions. Its

mission is to guide and support

organizations in how they send

and receive communications

and goods, helping them better

connect with their customers.

Neopost supplies innovative

user-friendly solutions for

physical and digital

communications management

for large enterprises to small

businesses, as well as shipping

processes for supply-chain and

e-commerce players. With a

strong local presence in 31

countries and over 6,000

employees, Neopost works

closely with a network

of partners in order to market

its solutions in more than

90 countries.

In 2015, Neopost reported sales

of $1.2 billion. Find out more

at www.neopost.com

Our PlanetNeopost’s environmental practices focus on two main

areas: minimizing the eDect of our activities on the

environment and reducing the carbon footprint of

our products and services.

The eco-friendly development, design and delivery of

our solutions reduce their eDect on the environment

during their life cycle. Neopost considers the choice of

materials, the number of components, the weight of our

hardware, the volume of packaging material for

transport, noise levels, energy consumption as well as

recycling and dismantling.

On average, the recycling rate for our machines can

reach 78 percent. Neopost also collects and recycles ink

cartridges and remanufactures some of its products.

We use fuel-e]cient vehicles and intelligent route

planning to ensure that our drivers take the shortest

route possible which reduces CO2 emissions.

Automatic sleep mode on new Neopost equipment

means they consume as much as fifty percent

less energy, benefitting both the business and

the environment.

Close to Our CustomersIn an increasingly impersonal business world, Neopost

USA strives to deliver a personal touch to its customers.

We maintain an extensive network of o]ces across the

country. Sales and service professionals who live and

work in the local community are easy to reach, fast to

respond and readily available to customers in person.

Local management teams are empowered to act quickly

to address customer concerns. While customers value

our solutions, it’s our people that make us a great

business partner.

Neopost’s decentralized

business model emphasizes

local customer relationships

built upon accessibility,

responsiveness and trust.”

Page 12: Neopost Corporate Brochure

1.800.NEOPOST (636.7678) | www.neopostusa.com

©2016 Neopost USA Inc. All Rights Reserved. N245 06/16

Join us on

Neopost® and the Neopost logo are registered trademarks of Neopost S.A. All other

company and product names may be trademarks and are the property of their respective

owners. All information in this document, including descriptions of features, functions,

performance and specifications is subject to change without written notice at any time.

Global Footprint, Local Presence 2015 Figures

80%of business in the

international

market

31

Direct

presence in

countries

$1.2B in sales

800,000customers

6,200employees

43%of sales

North America

50%of sales

Europe

7%of sales

Asia Pacific