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Alessandro Monaco SAP SE - Director Global Customer Value Services “Optimize your business, reduce your IT-TCO and get ready for the digital economy”

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Alessandro MonacoSAP SE - Director Global Customer Value Services

“Optimize your business, reduce your IT-TCO and get ready for the digital economy”

Legal disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the

permission of SAP. This presentation is not subject to your license agreement or any other service or subscription

agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any

related presentation, or to develop or release any functionality mentioned therein. This document, or any related

presentation and SAP's strategy and possible future developments, products and or platforms directions and

functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The

information in this document is not a commitment, promise or legal obligation to deliver any material, code or

functionality. This document is provided without a warranty of any kind, either express or implied, including but not

limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This

document is for informational purposes and may not be incorporated into a contract. SAP assumes no

responsibility for errors or omissions in this document, except if such damages were caused by SAP´s willful

misconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to

differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking

statements, which speak only as of their dates, and they should not be relied upon in making purchasing

decisions.

Prepare for the Digital World,while getting most out of past investment

Leverage available innovationto satisfy business requirements

Simplify your landscape and reduce IT operational costs

Get the most out your SAP ERP optimising your business processes

?

!

Whether your have already started your digital transformation or just about planning it, you might want

to focus on possible wins along the way:

IT department

Prepare the Digital

transformation

Business Innovation: Fulfil business demand for new

functionalities and improve business processes

Simplify IT: Improve IT Operations and

reduce TCO

Continue providing value also to

businesses where the transformation happens later

How To Identify Improvement and Innovation Opportunities?

• 8000+ SAP Fiori Apps

• 800+ SAP Enhancement Package innovations

• Many SAP cloud solutions and SAP S/4HANA innovations available

• 850+ preconfigured business and IT performance metrics

• 1350+ SAP Enterprise Support deliverables available to optimize your IT and business processes

• A vast range of SAP Premium Engagement and SAP Service offerings

!

Wondering which innovations could be relevant for you?

Searching for ways to realize the full potential of your investment in SAP software and support services?

In need for help with navigating through SAP’s vast Service and Support offering??

SAP Innovation and Optimization Pathfinder

The Answer: SAP Innovation and Optimization Pathfinder

Personalized innovation recommendations based on your current SAP system usage for:

• SAP enhancement packages

• SAP Fiori

• SAP cloud solutions

• SAP S/4HANA

Innovation recommendations

Business improvement opportunities

Optimize IT and accelerate innovation

Business process improvement recommendations, based on business performance data from your SAP applications:

• With benchmarks against industry peers

• Top areas with potential for future process improvements across all lines of business

Recommendations on how SAP can help automate and improve your IT activities:

• Top areas with potential for future IT improvements

• Automation with SAP Solution Manager

ERP system

SAP Innovation and Optimization PathfinderA tailor-made report highlighting innovation potentials, business process and IT optimizations

Outlines customer-specific improvement and innovation

opportunities based on the customer’s current core SAP ERP

system usage, business & IT performance metrics and related

Industry benchmarks.

Recommendations on how to realize potential improvements

,LOB and IT perspective, or to implement software and cloud

innovations using relevant SAP Enterprise Support or SAP

Services offering

Free-of-charge for customers on SAP maintenance (all

support models)

www.sap.com/pathfinder »

SAP Innovation and Optimization PathfinderIntroducing the executive summary

1

3

2

Ideas for breakthrough innovationFocus: cloud extensions and SAP S/4HANA

2

Enhancement recommendationsFocus: SAP Fiori and functional enhancements

1

Optimization recommendations for LoB and ITFocus: business process optimization, IT TCO reduction

3

Innovation recommendations

IMPROVE BUSINESS PROCESSES OPTIMIZE ITOVERVIEWRECOMMENDED

INNOVATIONS

SAP Innovation And Optimization Pathfinder | IT Edition

Sample Corp. | Main System: PRD

Automotive Industry

Discover functional enhancements Move to the digital core

* http://news.sap.com/sapphire-now-sap-fiori-user-experience/

• SAP enhancement packages simplify the way customers manage and deploy new software functionality for the SAP Business Suite

• Customers can selectively implement these software innovations and activate business functions upon business demand

• SAP S/4HANA is the next-generation business suite designed to help you run simple in the digital economy

• SAP S/4HANA is the “digital core” of your entire enterprise and natively supports the Internet of Things, Big Data, real-time analytics, mobile, business networks, and more

Functional Enhancements

f

18on your current SAP enhancement package 4

Relevant innovations

Next-Generation Digital Business

39 recommendations

Relevant scenarios

You are here: Recommended Innovations >> Overview

Improve user experience

• SAP Fiori is the personalized and intuitive user experience for SAP software across devices

• It will help your users gain productivity, save training costs and increase user adoption

• SAP Fiori apps for SAP Business Suite are included with your underlying SAP software license*

Simplified User Experience

38 on your current database

90 on SAP HANA

Relevant SAP Fiori apps

Explore cloud opportunities

• SAP offers cloud apps (SaaS) for all lines of business, a market-leading cloud platform (PaaS), and flexible on-demand infrastructure (IaaS)

• Overall SAP has already 110+ million cloud subscribers and 41 state-of-the-art data centers around the world

on latest SAP enhancement package845

Digital coreEnhance your existing SAP ERP system Cloud extensions

SAP Cloud Extensions

Relevant extensions

12 recommendations

SAP Innovation And Optimization Pathfinder | IT Edition

BACK TO SAP FIORI OVERVIEW

IMPROVE BUSINESS PROCESSES OPTIMIZE ITOVERVIEW

Line of Business Name of Role Name of App Relevance Based on Usage of Transaction Database

ManufacturingProduction Operator - Discrete Manufacturing

Confirm Production Operations

CO11N Any DB

Finance Employee - Travel Info Apps My Travel Requests PR05, TRIP Any DB

Human Resources Manager Apps My Inbox ME29N, ME54N, MRBR, SBWP Any DB

Manufacturing Quality Engineer Report Quality Issue QM01 Any DB

R&D/Engineering Project Financial Controller Confirm Project Milestone CJ20N Any DB

R&D/Engineering Project Logistics Controller Change Network Activity Status

CJ20N Any DB

Sales Field Sales Representative Check Price and Availability VA03 Any DB

Sales Field Sales Representative Create Sales Orders VA01 Any DB

Sourcing and Procurement

Purchaser , Buyer AppsMy Purchasing Document Items

MCE3, ME2C, ME2J, ME2K, ME2L, ME2M, ME2N, ME5A, ME5K, ME80FN

Any DB

Supply Chain Transportation Manager Track Shipments VT03N, VTRK Any DB

Sample Corp. | Main System: PRD

Automotive IndustryRECOMMENDED

INNOVATIONS

Get the details from SAP Fiori Apps Library » Top 10 SAP Fiori apps for automotive industry »

You are here: Recommended Innovations >> SAP Fiori >> Recommended SAP Fiori Apps

Based on Sample Corp. current system usage of system PRD we have created a list of relevant SAP Fiori Apps which could be highly relevant for you.

Learn more about recommended innovations by clicking directly on the provided links.

Note that those recommendations take into account your current database Oracle.

Simplified User Experience

Customer-specific

Recommendations

Most relevant SAP Fiori Apps for Sample Corp.:

IMPROVE BUSINESS PROCESSES OPTIMIZE ITOVERVIEW

SAP Innovation And Optimization Pathfinder | IT Edition

You are here: Recommended Innovations >> SAP Fiori >> Next Steps 1/2

Sample Corp. | Main System: PRD

Automotive Industry

Enjoy a new user experience with SAP Fiori and engage the valuable SAP service and support activities in these next steps:

1. Discover how to drive quick time-to-value

2. Prepare using SAP Enterprise Support value map for SAP Cloud platform

3. Realize value by achieving your productivity improvements for savings and profits

Simplified User Experience

Next

Steps

BACK TO SAP FIORI OVERVIEW

RECOMMENDED INNOVATIONS

+ ADDITIONAL OFFERINGS »

SAP ENTERPRISE SUPPORT:

1. Discover 2. Prepare 3. Realize

• Join openSAP course “Introduction to SAP Fiori UX” »

• Read success stories fromother customers »

• Expert-guided-implementationfor SAP Fiori »

• Join openSAP course “Build your own Fiori App in the Cloud” »

Join SAP Enterprise Support value map for SAP Cloud platform »

Chose your objective*:

(1) Revitalize your SAP user experience in the cloud with SAP Fiori Cloud

(2) Realize SAP Fiori use cases for your company

(3) Deliver enterprise-grade native and hybrid mobile apps

(4) Set up the hybrid app toolkit and develop SAP Fiori mobile apps in SAP Web IDE

*Exemplary excerpt of SAP Enterprise Support services and value map objectives

• Try SAP Fiori, demo cloud edition »

• Discover available SAP Fiori apps and get customer-specific recommendations »

IMPROVE BUSINESS PROCESSES OPTIMIZE ITOVERVIEW

SAP Innovation And Optimization Pathfinder | IT Edition

You are here: Recommended Innovations >> SAP Fiori >> Next Steps 2/2

Sample Corp. | Main System: PRD

Automotive Industry

To gather further help from, find out additional SAP Digital Business Services offerings that can accelerate your time to value when it comes to improve your SAP application user interface.

Such additional offering covers different phases such as: advise, realize, empower and innovate to differentiate from competition.

Simplified User Experience

Next

Steps

BACK TO SAP FIORI OVERVIEW

RECOMMENDED INNOVATIONS

*Service offerings, not included in your maintenance agreement

ADDITIONAL OFFERINGS*:

SAP ENTERPRISE SUPPORT »

1. Advice 2. Realize andEmpower

3. Innovate andEnhance

• User Experience (UX) Advisory Service: Identify Use cases, business case and roadmap

• SAP Rapid Deployment Solutions for SAP Fiori Apps: Deploy SAP Fiori foundation and SAP Fiori apps

• SAP Rapid Deployment Solutions for SAP Screen Personas: Coach customer and deploy screen Personas

• UX-Driven productivity optimization

• Training service for SAP Screen Personas

• Design Thinking workshop for business innovation: Identify business use cases for UX

• Design service for user experience

• Custom Development (e.g. new SAP Fiori app): Build a custom developed SAP Fiori app or solution

More »

+

Business improvement opportunities

>> Improve Business Processes >> Overview

IMPROVE BUSINESS PROCESSES

OPTIMIZE ITNEXT STEPS

RECOMMENDED INNOVATIONS

OVERVIEW

You are here: Top 3 Business Goals With Improvement Potential

KEY PERFORMANCE INDICATORS(selected from SAP Early Watch Alert)

BUSINESS GOALS WITH IMPROVEMENT POTENTIAL IMPACT ON BUSINESS

Reduce Days Sales Outstanding

Days to collect revenue after sales activity

Perfect Order Fulfillment

Avoiding of delays, wasted money and errors

Supply Chain Planning Accuracy

Predicting the future requirements to balance supply and demand

VALUE FOR YOU

1

2

3

best 25%worst 25%

3001.1002.000

Your companyBilling, Invoicing, Order to Cash:Overdue customer payments

• Higher liquidity costs• Manual work for clarification• Loss of revenue

2.236 items

best 25%worst 25%

5008.60053.000

Your companyOrder to Cash:Overdue open accounts receivables

64.627 items

• Higher liquidity cost• Longer period for year-end closing• High manual work for tracking

Maximize cash generation

Reduce costs for business operations »

best 25%worst 25%

5001.5002.500

Your companyProcure to Pay:Overdue purchase order items

• Delay in production and sales delivery• Maverick buying (unplanned expensive

emergency purchases)• Wrong Material Requirement Planning

2.880 items Optimize Business Processes

Reduce operating expenses »

Maximize cash generation

Reduce costs for business operations »

?Sample Corp. | Main System: PRD

Automotive Industry

SAP Innovation And Optimization Pathfinder | IT Edition

Additional KPI’s from your SAP EarlyWatch Alert report compared to your industry peers+ »

IMPROVE BUSINESS PROCESSES OPTIMIZE ITOVERVIEW

SAP Innovation And Optimization Pathfinder | IT Edition

>> Improve Business Processes >> OverviewYou are here: Top 3 Business Goals With Improvement Potential >> Reduce Days Sales Outstanding

Sample Corp. | Main System: PRD

Automotive Industry

BUSINESS GOAL WITH IMPROVEMENT POTENTIAL:

Reduce Days Sales Outstanding

Future Solution:

Use business process analytics in SAP Solution Manager to continuously monitor business processes.

The aging distribution shows a significant number of open customer items. Review how these numbers can be reduced and how to avoid this trend in future.

Situation:

Implication: All open customer items (i.e. not yet cleared) in FI-AR whose payment due date is overdue, are shown. Open and overdue customer items could indicate that you did not receive a payment from your customer on time, and you are waiting for your money.

KPI relevant for:• Sales• Finance

KPI breakdown: “Billing, Invoicing, Order to Cash: Overdue customer payments”

<3 months old 4-11 months old Older 12 months

Customer values 43.300 3.878 17.449

In % 67% 6% 27%

Further business goals which are impacted by this KPI:• Cost and duration of periodical end close• Optimize perfect order fulfillment

• The KPI tree shows all dependencies which influence the business goal “Reduce Days Sales Outstanding’

• The dashboard provides you with a steady control of all dependent KPI’s, providing the transparency for a continuous optimization

Sales orders overdue for billing

Overdue customer payments

64.627

Invoices not posted toaccounting

Days Sales Outstanding

BACK TO BUSINESS OVERVIEW

”64.627 open customer items in Accounts Receivable in the

current were identified.”

RECOMMENDED INNOVATIONS

NEXT STEPS »

3.456 387

3

Quick win

Your value opportunity

Midterm

Quick win

Continuous business improvementsImprove liquidity by eliminating operational issues in cash collection

64,600OPEN AR ITEMS

IN FISCAL YEAR 2016, OVERDUE FOR 30+ DAYS

$11.1M

64,627 overdue open accounts receivables items worth $11.1M create financial liquidity costs and correction efforts. All of the above are in fiscal year 2016, and overdue for at least 30 days.~$161K interest and ~1,870 h efforts could be avoided by collecting 56,000 (87%) items faster, meeting industry benchmark

56,000Reduction overdue open

AR

Liquidity financing costs (assumptions):$11.1M x 87% x 10% refinancing rate, 60 days delayed collection

Late payment resolution efforts by sales reps and processing teams :56,000 AR items x 20% resolution rate x 10 min. manual resolution efforts

161,000Liquidity financing costs

How SAP Enterprise Support can help you

87%Reduction to meet industry benchmark

Today Future

~ 8,600 OVERDUE OPEN AR ITEMS 1,870 h

Late payment resolution efforts

~ 64,600 Overdue AR items

~ 8,600Overdue AR items

Run and understand business process analysis report, discover quick wins

Successful configuration of business process analytics

Execute BP Improvement project for selected 2-3 Key Figures within 4 months Business decision makers

ILLUSTRATIVE

Assumptions to be validated by customer

$

?

IMPROVE BUSINESS PROCESSES OPTIMIZE ITOVERVIEW

SAP Innovation And Optimization Pathfinder | IT Edition

>> Improve Business Processes >> OverviewYou are here: Top 3 Business Goals With Improvement Potential >> Next steps 1/2

RECOMMENDED INNOVATIONS

+ ADDITIONAL OFFERINGS »

SAP ENTERPRISE SUPPORT:

1. Discover 2. Prepare 3. Realize

• Business decision makers introduction session » • Run and understand Business Process Analysis Report, discover quick wins »

• Learn how to use business process analytics and understand its results »

• SAP Best Practices for SAP S/4HANA, on-premise edition »

• Continuous Quality Checks for SAP S/4HANA »

Join SAP Enterprise Support value map for Business Decision Makers »

Chose your objective*:

(1) Run and understand the SAP Business Process Analysis report, discover quick wins

(2) Successfully configure SAP Business Process Analytics and understand its results

(3) Identify potential for old data reduction

(4) Execute business process improvement project for selected 2 to 3 key figures within 4 months

(5) Set up and configure Business Process Operations dashboard and Dependency Diagram on top of SAP Business Process Analytics

*Exemplary excerpt of SAP Enterprise Support services and value map objectives

Sample Corp. | Main System: PRD

Automotive Industry

IMPROVE BUSINESS PROCESSES OPTIMIZE ITOVERVIEW

SAP Innovation And Optimization Pathfinder | IT Edition

>> Improve Business Processes >> OverviewYou are here: Top 3 Business Goals With Improvement Potential >> Next steps 2/2

Sample Corp. | Main System: PRD

Automotive IndustryRECOMMENDED

INNOVATIONS

*Service offerings, not included in your maintenance agreement

• Support customers to maximize the value of their current SAP BusinessSuite or SAP S/4 HANA implementation

• Initial process health check and mapping of Business Process Analytics key figures to customer business goals (e.g. perfect order fulfillment)

• Best Practice implementation of Business Process Analytics and management tools for status and progress tracking in customer SAP Solution Manager

• Ongoing Best Practice knowledge regarding root cause analysis and improvement action items

• Ongoing support to track improvement progress and value realization

Premium Engagement Service for „Business Process Improvement for SAP Solutions“

Business Assessment for Finance Business Assessment for Supply Chain Management

• Business assessment and roadmap of your financials processes with in-depth analysis of the financial organization

• Provides flexible transformation path to meet business needs and regulations

• Outcome: Better compliance with financial regulations and more timely decision making due to faster financial reporting

• Helps to cope with industry trends like increasing product variety, shortened product life cycles and fragmentation of the supply chain

• Improving customers’ SCM processes and the supporting IT applications

• Outcome: Target SCM processes are defined plus transformation roadmaps are developed based on SAP best practices

More »

More »

+

+

ADDITIONAL OFFERINGS FOR Business Process Improvement*:

ADDITIONAL OFFERINGS FOR PROCESS IMPROVEMENTS*:

SAP ENTERPRISE SUPPORT »

Optimize IT and accelerate innovation

>> Improve Business Processes >> Overview

IMPROVE BUSINESS PROCESSES

OPTIMIZE ITNEXT STEPS

RECOMMENDED INNOVATIONS

OVERVIEW

You are here: Top 3 IT Goals With Improvement Potential

KEY PERFORMANCE INDICATORS(selected from SAP Early Watch Alert)

TOP 3 IT GOALS WITH IMPROVEMENT POTENTIAL

IMPACT ON BUSINESSVALUE FOR

YOU

• Reduction of application performances

• Increase in operation costs

Improve Data Volume management

Database growth and control with the correct system settings and archiving procedures

1Ensure business continuity

»

best 25%worst 25%

1,3GB5Gb10 GB

45,3 GBYour companyDatabase growth per month

Reduce operational cost

• Processes malfunction due to uncontrolled application changes

Keep Change Management under control

Optimize change management process from business request up to the Software change in production.

2

»

best 25%worst 25%

51030.

Your companyEmergency ChangesTransport requests with short transition time

52 Ensure business continuity

Time to Value

• Risk of un-available system to record business transactions

• Risk of data inconsistencies

Keep your system stable and performing

Systems available and with high performance to sustain business process

3Ensure business continuity

»

best 25%worst 25%

34901100

261Your companyNumber of ABAP dumps per week

Reduce operational cost

Sample Corp. | Main System: PRD

Automotive Industry

SAP Innovation And Optimization Pathfinder | IT Edition

IMPROVE BUSINESS PROCESSES OPTIMIZE ITOVERVIEW

SAP Innovation And Optimization Pathfinder | IT Edition

>> Improve Business Processes >> OverviewYou are here: Top 3 IT Goals With Improvement Potential >> Keep Change Management Under Control

Future Solution:Use SAP Solution Manager IT services and operations management.

NEXT STEPS »

Situation:

IT GOAL WITH IMPROVEMENT POTENTIAL:

Keep Change Management Under Control

2

$

Emergency changes are considered when duration between the export from the development system and the import into the production system was shorter than one day. We also recommend to analyze your improvement potential in this area in conjunction with your test management process.

Implication: End-to-end change process shall be managed in a structured way, ranging from gathering business requirements up to the final configuration move into production with clear defined approval processes to avoid impact on running businesses

Total cost of ownershipSystem activities performance can have a high impact on the IT cost of operation therefore is paramount to leverage automation as offered by Solution Manager. • Impacted Cost Driver Cost of System and Application SW change management

KPI breakdown: “Software changes in the system”

Emergency changes Failed changes Overall changes

51 30 800

• Workflow-based management of business- and technology-driven solution improvement changes with integrated project management, quality management, and synchronized deployment capabilities to best manage the risks associated with the implementation of the solution.

Relevant SAP Solution Manager capabilities:

• Process Flexibility• Dual Landscape

Synchronization Mechanism - Retrofit

• Change Diagnostics and Configuration Validation

BACK TO IT OVERVIEW

Emergency Changes Transport requests with short transition time in SAP system

RECOMMENDED INNOVATIONS

Sample Corp. | Main System: PRD

Automotive Industry

© 2017 SAP SE or an SAP affiliate company. All rights reserved. Confidential limited to customer. NEXT SLIDE

SAP Solution Manager Value Report VALUE CALCULATIONINTRODUCTION NEXT STEPSEXECUTIVE SUMMARY

Change Control Management » Introduction

PREVIOUS SLIDE

CHALLENGES

How can we centrally administer and efficiently manage changes?

How can we reduce the number of unnecessary changes?

How can we harmonize processes for SAP and non-SAP solutions?

THE SOLUTION: CHANGE CONTROL MANAGEMENT

Consistent workflow and user interfacesEfficient operations for end-users through the usage of one tool and one experience.

Change control management across the entire landscapeIntegration of SAP and non-SAP applications, saving costs by avoiding synchronization steps.

Faster realization of move to productive systemsManual efforts will be limited through highly automated software changes.

YOUR BENEFITS

Less effort for software changes and

faster promotion to productive

systems.

Software

Change Costs

Software

Change Costs

Less Software

Change Costs

Sample Corp.

© 2017 SAP SE or an SAP affiliate company. All rights reserved. Confidential limited to customer. NEXT SLIDE

VALUE CALCULATIONINTRODUCTION NEXT STEPSEXECUTIVE SUMMARY

• 100 % for IT• Reduction of annual software change efforts

Monetary Value **WITHOUT

SAP SOLUTION MANAGER:WITH

SAP SOLUTION MANAGER:

SAP Solution Manager benefits:

• Automated and audit documented handling of SAP software changes

• Controlled sequences and distribution of software changes to the system landscape

• Authorized software change handling

Change Control Management » Benefits

Monetary Value

• 800 software changes per year

* Best-practice experience from SAP customers ** based on 620 EUR daily fully loaded costs for benefit calculation

=YOUR VALUE OPPORTUNITY:

PREVIOUS SLIDE

BENEFIT POTENTIAL CHANGE CONTROL MANAGEMENT

ADDITIONAL BENEFITS+

Duration for one software change handling: *

min. less change handling costs

51.167 €

• Avoided effort analysis tool costs when using SAP Solution Manager instead of Sample Charm tool

15.000 €

36.167 €= 35 Min. x 800 software changes / 60

467 hours

(Remaining 12,50%)1 change duration: 5 Min.

(87,50% Reduction) *

40 Minutes

SAP Solution Manager Value Report

YOUR SITUATION:

Sample Corp.

© 2017 SAP SE or an SAP affiliate company. All rights reserved. Confidential limited to customer. NEXT SLIDE

CURRENT SITUATION: Customer proficiency level

* based on 820 € daily fully loaded costs for implementation ** based on 720 € daily fully loaded costs for roll out

One time effort:

Yearly effort:

VALUE CALCULATIONINTRODUCTION NEXT STEPSEXECUTIVE SUMMARY

Change Control Management » One time costs for implementation, roll-out and yearly costs

EFFORT SUMMARYYEARLY EFFORT (in person days)ONE-TIME (in person days)

45

0

45

45

Total

Business

IT

Invisible

15

3

12

45

Total

Business

IT

InvisibleRoll-out effort:

4.5

0

4.5

45

Total

Business

IT

Invisible

19.5

0

19.5

4…

Total

Business

IT

InvisibleSolution maintenance: Cost of operation:Implementation effort :

1.5

0.3

1.2

45

Total

Business

IT

InvisibleRoll-out effort:

PREVIOUS SLIDE

1y

Solution Mtnce. * 4,5 PD 3.690 €

Roll out ** 1,5 PD 1.080 €

Cost of operation * 19,5 PD 15.990 €

Total 25,5 PD 20.760 €

Implementation * 45 PD 36.900 €

Roll out ** 15 PD 10.800 €

Total 60 PD 47.700 €(0%)

(100%)

(20%)

(80%)

(0%)

(100%)

(20%)

(80%)

(0%)

(100%)

SAP Solution Manager Value Report

• Implementation work

• Organizational setup and training

• Setup and QA

” Average”

Sample Corp.

© 2017 SAP SE or an SAP affiliate company. All rights reserved. Confidential limited to customer. NEXT SLIDE

VALUE CALCULATIONINTRODUCTION NEXT STEPSEXECUTIVE SUMMARY

Change Control Management » Amortization point

CURRENT SITUATION: Customer proficiency level

The break-even point is reached when the one time efforts are ‚earned‘ by the yearly benefits. After this point the net value is positive.

Initial Set-up Efforts

A One time efforts 47.700 €

NET YEARLY BENEFITS

-60 000

-40 000

-20 000

0

20 000

40 000

60 000

80 000

100 000

120 000

-47.700 -17.293 0 43.520 73926,66667 104.333

0 Y1 Break evenpoint

Y3 Y4 Y5

PREVIOUS SLIDE

BREAKEVEN CHART

Break-even point in months ** : 18 months

SAP Solution Manager Value Report

”Proficient”

Time in years

Consolidated yearly benefits

Break-even point:

18 months

One time

efforts: 47.700

D - Net yearly benefits *:

* = B – C ** = A/D

30.407 €

Yearly Efforts and Benefits

B Yearly benefits 51.167 €

C Yearly efforts(solution upgrade + operations)

20.760 €

Sample Corp.

IMPROVE BUSINESS PROCESSES OPTIMIZE ITOVERVIEW

SAP Innovation And Optimization Pathfinder | IT Edition

>> Improve Business Processes >> OverviewYou are here: Top 3 IT Goals With Improvement Potential >> Keep Change Management Under Control >> Next Steps

BACK TO IT OVERVIEW

RECOMMENDED INNOVATIONS

More »

SAP ENTERPRISE SUPPORT*:

1. Discover 2. Prepare 3. Realize

• Review the overview presentations for Change Request Management »

• Understand the use cases, general functions, and features of Change Request Management »

• Meet the expert: Change & Release Management with SAP Solution Manager »

Join SAP Enterprise Support value map for Change Control Management »

ADDITIONAL OFFERINGS**:

More »

+

Lifecycle Management for Operation Efficiency Implementation of Change Request Management

The Lifecycle Management for Operation Efficiency (LMOE) service helps companies attain operational excellence, reduce total cost of operations, and focus attention on innovation. It uses efficiency-improvement key performance indicators (KPI’s) and configurable engineered services from the SAP Services portfolio. Companies can protect their software investments and lower costs.

While the LMOE service is taking care on the process and organizational side of IT change management, this service delivers the implementation of Change Request Management (ChaRM) in SAP Solution Manager. Therefore the ChaRM Add-On Packages contains best practices and functionalities from more than 50 customer projects, so that you can benefit from a accelerated service delivery by 75%.

* Exemplary excerpt of SAP Enterprise Support services and value map objectives ** Service offerings, not included in your maintenance agreement

• Technical configuration of a Change Request Management proof of concept »

• Expert-guided-implementation: Change Control Management III: Change Request Management »

Sample Corp. | Main System: PRD

Automotive Industry

Summary

Want to knowmoere?

@SAPHILA

Join session SOLUTION MANAGER

STRATEGY & VALUETuesday June 6

10:40-11:30

(Solution manager workshop stream)

www.sap.com/pathfinder http://www.sap.com/solman-value

Request your SAP innovation and optimization Pathfinder right now to discover specific Business and IT improvement opportunities:

Request your SAP Solution manager value report to discover IT TCO cost benefit opportunities from Solution manager solutions:

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THANK YOU