RealTHINK

Illustrated Guide to Experio, a workforce enhancementsystem for Organizations that want to excel andemployees that aspire to success and improvement.

“It is not the strongest species that

SURV IVE ,

WORK, LEARN, ANALYZE. EVOLVE

intelligent but the ones most

RESPONSIVEto change.” Charles Darwin

nor the m o s t

XEXPERIO

RealTHINK srl © 2015Handcrafted bits & innovation from 1996

Every employees want to work better, grow as professional, improve their results

and watch the improvements recognized.

Every Company wants its employees to be properly trained in order that they can achieve the expected business goals and mantain high performance levels.

1

INTRODUCTION

We live a great revolution, from many pointsof view (economic, social, technological).

Also the way we work is changing: we have to manage too much information, we needto be always (and everywhere) connected.

Competition is more and more strong. Wehave to achieve the business results.

But our daily work experience is not alwayssatisfactory. How many times we think “I would like to work more e�ectively”!

�e two sentences beside tell us about twosides of the same medal.

Organizations and employees are on the sameboat: they both search for a continuous improvement of results and skills.

In this scenario training and technology arekey elements for the success of a Company.

E-learning industry, a�er a decade of stalemate, is living a new youth, with manydisruptive innovations that are giving tothis industry the basis for a new era.

Also the last technological trends give usnew horizons.

In the last three years we have studied allthese trends and standards, combining them together with a practical approach, as wewere cra�smen.

Nowaday we can go to the market withExperio, a system that really translates thenew standards and the last innovations in abrand new way to learn and work.

In order to tell you about Experio, we havestarted the story from the secret ingredientof this system: the natural attitude of peopleto improvement.

It’s the strenght of evolution.

Have a nice reading.

Or better, have a nice experience.

Andrea e Nicola Founders of Realthink

2

OUR WORK EXPERIENCE IS NOT

We all agree with the sentences on �rst page.

Here three stories that tell us about di�erentpoints of view of the same phenomenon: Experio has three sides and eachone can �ndhis preferred one, approaching the systemfrom the best starting point.

ARE MY TRAININGPROGRAMS REALLY

EFFECTIVE?

HOW CAN IVERIFY IF THERE ARE

COMPETENCIES’ DEFICIT IN MY ORGARNIZATION?

Anna38 years

old

HRManager

DO YOU KNOW THAT..?

�e 90% of learning insidecompanies happens in informal learning situations.

90%

Actually just the 15% of these activities are tracked by thecompanies.

15%

Source: Rustici SW

3

THAT WE DREAMED ABOUT

HOW CAN IIMPROVE MY TEAM’S

PERFORMANCE?

HOW CAN ENGAGEMY WORKFORCE

EFFECTIVELY?

Marco45 years

old

CEO

WILL MY TEAMREADY TO ACHIEVE

THE EXPECTED RESULTS?

IS THERE A WAYTO KNOW IF THEY ARE

WORKINGEFFECTIVELY?

Giovanni41 yearsold

SalesManager

SERENA ILLUSTRATED THE NEW MARKETING PLAN.

GIORGIO, FEDERICA AND LUCIA DISCOVERED THE NEW MARKETING PLAN.

FRANK CLOSED SUCCESSFULLY A TICKET.

SILVIA COMPLETED THE TUTORING OF LUCA.

LUCA COMPLETED THE TUTORIN WITH A SCORE OF 75%.

LISA COMPLETED TRAINING PROGRAM.

PAUL CREATED A NEW LEAD.

RICK UPLOADED THE NEW MANUAL.

STEVEN EARNED THE “CUSTOMER’S HERO” BADGE.

Luckily we live in a world in continuous evolution and nowaday we can o�er asolution that enables you to answer to thequestions of the previous page.

It’s a brand new concept of training.

So forget your prejudices and watch thepicture beneath with attention.

Company is a living body, made by people that interact, work, learn, change, evolve.

4

TODAY THERE IS A SOLUTION

Experio can be described as a translator: ittracks the experiences that happen in di�erent contexts (with di�erent languages)and it translates them using a common language. So you can compare training data with performance data, getting at last the wholepicture of the Organization.

In a digital world more and more similar tothe Babel Tower, this is a disruptive idea.

5

“WITH EXPERIO I QUIT ASKING MYSELF IF MY COLLEAGUES HAVECOMPLETED THE TRAININGCOURSES.

NOW I CAN VERIFY IF (AND HOW)THESE COURSES HAVE BEEN EFFECTVE.”

Anna38 years

old

HRManager

Giovanni41 yearsold

SalesManager

“WITH EXPERIO I CAN DISCOVER WHO, IN MY TEAMNEEDS MORE TRAINING.

AT LAST I CAN KNOW SKILLSAND COMPETENCIES OF EACHMEMBER OF THE TEAM.

LET THEY PUMP MY SALES TARGETS...”

Marco45 years

old

CEO

“WITH EXPERIO AT LASTI HAVE THE TRAINING DATACONNECTED TO BUSINESSRESULTS.

NOW I CAN DECIDE WHERE TO GO.”

THAT SOLVES OUR PROBLEMS

6

THE INGREDIENTS OF

Experio takes its force from the careful listening of innovation instances coming from the community of E-learning Industry.

�e idea is that we need a system that supports the Long Life Learning’s concept: in an alwayschanging world only who evolves himself can survive.

It's the new International Standard of e-learning Industry (provided by ADL, Advanced Distribuited Learning) and let us to track signi�cant experiences anywhere and everywhere they happen.

EXPERIENCE API

OPEN BADGESIt's an open source standard (promoted by Mozilla Foundation) designed to support the digital recognition for learning that happens anywhere.

GAMIFICATIONIt's a universal trend, used also in Marketing. Gami�cation can enforce the engagement of training programs and boost people to achieve business goals.

Watching only in one direction is not enough. So we have raised the eyes and we have studiedall the best innovation trends, trying to imagine how these trends can be combined with thetraining revolution.

Here the trends that we bet on.

7

EXPLOSIVE SOLUTION

We think that people will share knowledge and learn just wearing training devices.

WEARABLE TECHNOLOGIES

API (APPLICATION PROGRAMMING INTERFACE)We use the �ird Party So�ware's API ecosystem to track experiences outside our System.

IoT: INTERNET OF THINGSIoT is the future of training: objects, devices, people and spaces can be share information and knowledge.

GEOLOCALIZATION AND PROXIMITY SERVICESIn a world where mobility is the Rule, we think that training and business experiences can be connected to places (and tracked outdoor with gps and indoor with proximity services).

Experio is a workforce enhancement system. �rough a virtuosity cycle madeby three phases, Organizationsmade training more andmore e�ective in developingskills and competencies ofemployees, in order toachieve the businessgoals.

Here a simple diagram of theprocess.

Training module is an ideal point(but not the only) to start theevolution process.

You can measure competencies,track the training activities (both classroom and distance learning), trackthe mentorship sessions becauselearning happens everywhere.

Data visualization and charts of Analytics Moduleshow the real-time “picture” of how e�ective the trainingactivities are. �is information help the Organizations totune the training e�ort.

Training programs are focused on skills and competencies development and onbusiness goals. Employees �nd the rightsupport at the right moment.

8

WHAT’S EXPERIO?

9

A SYSTEM DESIGNED FOR EVOLUTION

�e Modules have the sameimportance.

Each Organization can usethe preferred module, always approaching a brandnew way to improve theperformances.

Analytics Module is an essential phase of the evolutionprocess because it gives a wide view on performances supporting the decision making process.

�e system is designed using the most advanced standardof information design: for each dimension has been choosenthe most e�ective chart or visualization.

Working Module is the great innovation of Experio.

It can be customized according to Company’s needsand it o�ers 3 great bene�ts: it gives you a collaboration tool, it makes you track activities andprocesses, it engages people toward to improvement, using gami�cation’s mechanisms.

Activities and processes are tracked andtranslated by Experio in a standard formatthat let us to make analysis, comparisons,rankings to be used supporting theevolution process.

10

THE TRAINING

Training Module can be set up at di�erent so�stication levels according to Organization’scomplexity.

�e real disruptive feature of Experio is its capability to track the learning experience wherever it happens: in a classsroom, duringa mentorship session, during an online course.

THE CLASS FEATURE

Experio Class feature is a brand new way to live training classroom experience: trainer can de�ne topics and learning experiences, tracks when and how people interacted with them, asks to attendees feedback and answers, even without the use of mobile devices.

THE REVIEW FEATURE

Experio can track and digitally review competencies and skills, in order to adjust the training program and measure its e�ectiveness.

11

MODULE

THE MENTOR FEATURE

Experio Mentor Feature lets organizations to track knowledge sharing among the most expert employees and the novices.

THE DISTANCE LEARNING FEATURE

Obviously Experio can deliver online training courses, using the most advanced standards of e-learning industry (Experience Api).

BEYOND THE DEVICES

We have designed Experio imagining how to go beyond the mobile devices. We think that the future of training will pass through wearable tecnologies and Internet of �ings.

DO YOU KNOW THAT..?

�e 40% of employees that think to have received poor training, leaves the company within 12 months.

40%�e 71% of Fortune 500 Companies have mentorship programs.

71%

Source: Chronos.com

12

THE WORKING MODULE

WORKING BETTER

With Experio you can merge training and collaboration experiences: if you haven't a collaboration tool, with Experio you can share docs and photos, track tasks and reports.

Experio can be customized for your special activities (as Visual Merchandising for example).

CONNECTING THE DOTS...

If you already have a collaboration tool or you usually use a so�ware for your work (a Crm for example) we can collect information using API protocol and track signi�cant experiences outside Experio.

BUSINESS IS A SERIOUS GAME...

Working Module lets you to know how people are working and puts engagement mechanisms in your working enviroment.

DO YOU KNOW THAT..?

Worldwide Market of APIgrows at 30% rate year byyear.

30%�ere are over 14.000 publicAPI on ProgrammableWeb.com.

14.000+

Source Wired.

13

ANALYTICS MODULE

We have another great passion: information design. We think that data visualizations can help organizations to understand how people share knowledge and who are the most active "in�uencers".

If you are thinking about big data applied to HR, we are the team for you: we can analyze your organization's processes and design the most meaningful visualizations.

DO YOU KNOW THAT..?

�e 63% of employees using acollaboration so�ware tell thatthey feel theirselves moreavailable toward the colleagues.

63%

�e 49% of Millenials want touse in their company collaborationtools with social features.

49%

Sources: Pbxl e Sylvie Wolf

14

THE EVOLUTION OF E-LEARNING

OUTDOOR AND INDOOR

Learning experiences can happen everywhere. So we have designed Experio to track geolocalizated activities (indoor and outdoor).

...TO INTERACTIVE ORGANIZATIONS

We think that the future will be based on IoT and wearable device that automatically let people to share and track experiences in always connected enviroments.

FROM WEARABLE TRAINING...

We are hard working on IoT and Wearable Technologies: we start from Classroom and Mentorship processes in order to facilitate the tracking of experiences, going beyond the mobile devices.

EVENTS FEATURE

Learning can happen even in large venue events. We support Organizations to track learning and knowledge sharing experiences during these events.

15

A SMALL TEAM WITH SUPER POWERS

Marco SorsUX Designer

Flavio Manganelli3D Design Ninja

He loves to study how things works, in order to design them better.

Chiara CantMotion Designer

If you need Motion Design, you need Chiara.

Quiet ArchitectureSpace design

Moris and Alberto design spaces in order to create learning enviroments that track experiences.

Founder & Chief Developer

He loves to dismantle bikes and electronic instruments.

Founder & Learning Strategist

He could live of infographics and xAPI statements.

He makes data visualizations listening to Indie Rock music.

We think that a small team can make great things.

Nicola Mastrorilli

AndreaVestidello

As you have surely realized, Experio is strongly based on the new standard Experience Api.We want you to try the power of this standard. Let’s try to describe 3 things you have learnedin the last hour, or write 3 experiences that are really important in your daily work.A�er that think how great can be the impact of this revolutionary technology...

Actor Verb Object

Context / Result / Extensions / Attachements

Actor Verb Object

Context / Result / Extensions / Attachements

Actor Verb Object

Context / Result / Extensions / Attachements

16

TRY THE POWER OF EXPERIENCE API

RealTHINK srl © 2015Handcrafted bits & innovation since 1996

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+39 0422 1627207

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www.realthink.itwww.experio.it