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Agenda
• Introductions
• Mosaic Project overview
• PeopleSoft - Human Resources
• Fit-gap workshops update
• Next steps
HR Open House - Feb 21, 2013 2
What is Mosaic
Mosaic has two intertwined, yet distinct objectives:
1. Improve the way the university operates (modernize business processes).
2. Replace the computer systems that are used to operate much of the university with an enterprise resource planning (ERP) system.
HR Open House - Feb 21, 2013 4
Mission
Implement an integrated enterprise solution to provide core systems functionality that reduces risks, improves efficiency and effectiveness, implements effective internal controls, enables better management of the University and improves the stakeholder experience.
HR Open House - Feb 21, 2013 5
Goals
• Implement an integrated solution for: – student administration
– finance administration
– research administration
– human resources
• Implement comprehensive reporting capabilities (business intelligence).
• Integrate and consolidate data.
• Implement flexible workflow capabilities.
• Implement a solution that meets audit requirements.
• Move onto a current technology architecture.
HR Open House - Feb 21, 2013 6
Principles
• Do not custom develop a solution.
• Minimal customizations will be made to the solution implemented.
• Processes will be modified to become simpler and more consistent across the University.
• Project risk must be minimized and managed.
• Strong scope and expectations management.
• University stakeholders will actively participate in all phases of the solution implementation.
• Organizational Change Management will be proactively implemented throughout the life of the project.
HR Open House - Feb 21, 2013 7
People Principles
• We will communicate information about the Mosaic project to increase your understanding of it.
• We will invite and consider your input and tell you what we’ve done with it.
• We will provide learning opportunities for you to build the skills and knowledge necessary to prepare for, implement and sustain this change.
• We will recognize your efforts and accomplishments.
8 HR Open House - Feb 21, 2013
People Principles (cont.)
• We will foster increased collaboration and understanding of how our work impacts others.
• We will help leaders of the organization to embrace, lead and enable change.
• We will encourage greater innovation and flexibility in order to create value-added services
9 HR Open House - Feb 21, 2013
Executive Team Name Title
David Wilkinson Provost and Vice President, Academic
John Kelton Dean and Vice President, Faculty of Health Sciences
Mo Elbestawi Vice President, Research and International Affairs
Roger Couldrey Vice President, Administration
Fred Hall Chair, Mosaic Steering Committee
John Kearney CIO, University Technology Services
HR Open House - Feb 21, 2013 11
Steering Committee Name Title
Fred Hall Chair, Mosaic Steering Committee
Linda Elliott Program Director, Mosaic
Deidre Henne Assistant Vice President (Administration) & CFO
John Kearney CIO, University Technology Services
Debbie Martin Assistant Vice President/Chief Administrative Officer (CAO),
Faculty of Health Sciences
Barb McKenna Director, Research Finance
Wanda McKenna Director, Human Resources
Melissa Pool University Registrar
Peter M. Smith Associate Vice President (Academic) and Acting Associate Vice
President, Institutional Research and Analysis
HR Open House - Feb 21, 2013 12
HR Functional Advisory Committee
HR Open House - Feb 21, 2013 13
Committee Members
Wanda McKenna (Chair) Elizabeth Zelek Melanie Garaffa
Linda Jacobson Geoff Tierney Michele Leroux
Dave Hall Jeff Chuchman Nancy Vukelich
Brooke Gordon Jessica Weyman Peter Smith
Carrie Allen Jill Axisa Raquel Gavey
Cathie Berry Joanne Speziale Rose Mason
Chris Sylvester Karen Arnott Stefanie Ellul
Connie Thibideau Kerri Hastings Susan Mitchell
Dawn Boardman Lorrie Reurink Tammy Troy-Hempey
Dina LoPresti Lynn Holland Tracey Butler
Dylan Bailey Mara Giannotti
HR Project Team
McMaster Member Role Deloitte Member Role
Linda Jacobson HR Lead Laura Davis – Taylor HR Lead
Dave Hall Assistant HR Lead Samantha Jablonska Business Analyst
Amanda McKay Benefits Anu Oberoi Benefits and HR
Ita Mariasin Benefits & HR Onah Osemeke Business Analyst
Amy Pudjunas Human Resources TBD Human Resources
Nishaan Parbhoo Time & Labour Praveen Abraham Time & Labour
Cathie Berry Time & Labour
Sarah Hill Payroll Masha Gorman Payroll
Wendy Xu Payroll
HR Open House - Feb 21, 2013 14
Activities To-Date
• Summer 2011 – defined functional requirements
• Fall 2011/Winter 2012 – RFP issued and providers evaluated
• Spring 2012 – Selected PeopleSoft
• Summer 2012 – RFP issued and Deloitte selected as Systems Integrator Consultant
• Fall 2012 – Project Kick-off
• Fall 2012/Winter 2013 – Phase 1 – Fit/Gap Assessment
15 HR Open House - Feb 21, 2013
McMaster Community Involvement To-Date
• More than 100 participate on Functional Advisory Committees
• More than 250 participated in process to identify functional requirements and select PeopleSoft
• More than 170 Fit-Gap workshops for Subject Matter Experts
• For HR – 45 Fit-Gap sessions with a total of 671 attending
16 HR Open House - Feb 21, 2013
PeopleSoft Human Resources 9.1
RBC CIBC Melon Desjardins
AIM Binatek
Equitable Life
Services Canada
McMaster Unions
ATS CRA
T4/T4A
Blue Cross
PeopleSoft CS
PeopleSoft FS
Mass Hire (Grad)
CIBC CMO
Stats Can
Sunlife
CHUBB
Bio / Demo, Deductions/Contributions
Deductions/ContributionsFaculty Bio / Demo
Deductions/Contributions
Student Bio / Demo
Individual Tax Slip
Deductions/Contributions
Direct Deposit Payments
Employment Details
Deductions/Contributions
Deductions/ContributionsDeductions/Contributions
Deductions/Contributions
Record of Employment
Employee Bio / Demo
Cheque Data
Student Bio / Demo & Configuration
Payroll Accounting, Salary Commitment & Configuration
Tax Information
HRSmart (MacTrack) Bio / Demo
faculty fileGL accounts
Benefit AccountsJob positions
University Person
Employee Bio / Demo
Draft “To-Be” – Application Inventory Map
HR Open House - Feb 21, 2013 18
Core HR
• Personal Data
– Name, Address, Phone Number, Email Address, Birthday
• Job
– Department, Job Code, Location, Job Title, FT\PT
• Salary
– Salary Plan, Grade, Step, Rates
• Union and Bargaining Unit
• Employment
– Service Date, Seniority Date, Start Date
HR Open House - Feb 21, 2013 19
Benefits
• Medical
• Dental
• Life
• Vacation
• Pension
• Group RRSP
• Dependents and Beneficiaries
HR Open House - Feb 21, 2013 22
Payroll
• Earnings
• Deductions
• Taxes
• Direct Deposit
• Contract Pay
• Payroll Processing
• Payroll and Tax Reporting
HR Open House - Feb 21, 2013 24
Time and Labour
• Report Time
• Schedules
• Approve Time
• Compensatory Time Off
• Manage Reported Time
• Manage Exceptions
• Payable Time
• Rules for Processing Time
• Distribute Labor Costs HR Open House - Feb 21, 2013 26
Recruitment
• Apply for Job Openings
• Manage Job Openings
• Manage Applicant Information
• Manage Job Postings
• Search for Job Openings
• Route Applicants
• Manage Applicant Interviews
• Manage Offers
• Prepare Applicants for Hire HR Open House - Feb 21, 2013 28
Manager Self Service
• Direct Reports
• Employee Leave Summary
• Upcoming Training
• Open Positions
• Time Management Alerts
• Direct Reports Phones
• My Applicants
HR Open House - Feb 21, 2013 30
Employee Self Service
• View Paycheque
• View Address and Phone Number
• View Benefits
• View Deductions
• Job History
HR Open House - Feb 21, 2013 32
Fit or Gap Determination Process
36
• Reviewed business requirements confirmed during workshops
• Assessed PeopleSoft functionality - fit or gap
• If gap, determine the type of customization:
– Report
– Interface
– Conversion
– Enhancement
– Workflow
– Process Change
HR Open House - Feb 21, 2013
HR Fit/Gap Stats
37 HR Open House - Feb 21, 2013
Functionality TOTAL* %FIT FIT GAP
HR 82 87.80% 72 10
Payroll 58 75.86% 44 14
eComp 17 76.47% 13 4
Career & Succession Planning 25 96.00% 24 1
ePerformance 50 94.00% 47 3
Recruitment 96 69.79% 67 29
Time & Labour 114 77.19% 88 26
Salary Admin 113 53.10% 60 53
Health & Safety 10 60.00% 6 4
Training Admin 17 88.24% 15 2
Ben Admin 54 38.89% 21 33
Faculty Tracking 29 48.28% 14 15
Profile Management 17 100.00% 17 0
Contract Admin 5 100.00% 5 0
TOTALS 687 71.76% 493 194
HR Gap Stats
38
Note: Reports* have been moved to a separate, Master Report FG Inventory
HR Open House - Feb 21, 2013
GAPS TOTAL Reports* Interfaces Conversion Enhancements Workflow Process Change
HR 10 0 4 0 2 3 1
Payroll 14 0 4 0 9 0 1
eComp 4 0 0 0 1 3 0
Career & Succession Planning 1 0 0 0 1 0 0
ePerformance 3 0 0 0 1 1 1
Recruitment 29 0 2 0 7 11 9
Time & Labour 26 0 3 0 20 0 3
Salary Admin 51 0 0 0 46 2 3
Health & Safety 5 0 1 0 3 0 1
Training Admin 3 0 3 0 0 0 0
Ben Admin 33 0 9 0 16 0 8
Faculty Tracking 15 0 1 0 10 0 4
Profile Management 0 0 0 0 0 0 0
Contract Admin 0 0 0 0 0 0 0
TOTALS 194 0 27 0 116 20 31
Some Examples of Gaps Identified
39
• Leave accrual (vacation, sick banks, personal days) – Enhancement
• Salary planning (modeling merit increases) – Enhancement
• Salary and benefit cost distribution across multiple GL accounts – Enhancement
• Time and Labour – integration from time capture devices – Enhancement
• Recruitment approvals and posting processes – Workflow
HR Open House - Feb 21, 2013
Cross Functional Issues
• Issues which span HR, student, finance or research
• Identified during fit gap sessions
• Process steps:
– Research the issue
– Meet with other functional areas to brainstorm and solution
– Engage key subject matter experts
– Assign functional ownership
• Examples:
– Person ID
– Tuition assistance and bursary
– School of Graduate Studies
40 HR Open House - Feb 21, 2013
What’s Next
• Design
• Configuration
• Conversion
• Testing
• Training
• Live
43 HR Open House - Feb 21, 2013
Break Out
• Stations:
– Human Resources & Benefits
– Payroll
– Time & Labour
– Other - Recruitment – Succession Planning – Performance
• Evaluation and Feedback forms
– Please provide your contact details
– Don’t forget to enter the draw!!!
44 HR Open House - Feb 21, 2013
Wrap-Up
• Questions or comments?
• More information:
– Website: http://www.mcmaster.ca/mosaic/
– Email: [email protected]
45 HR Open House - Feb 21, 2013