Based upon objectives or tasks defined by Subject Matter
Experts
Correspond to real world tasks
Written by professional item writers
Validated by professional psychometricians
Exams
Performance-based exams (45 minutes)
Core level certification meets basic features in Microsoft
Office applications
Expert level certification meets advanced features in Microsoft
Office applications
8. Certification Benefits
Provides individuals with credentials indicating mastery of
Microsoft Office programs
Empowers and expands opportunities
Professional benefits:
Credible proof of Office proficiency
Key differentiator in competitive job market
Student benefits: Recognized credential for college admission
and job applications
Distinguishes student as having business technology skills and
the desire to excel
Opportunity to earn transferable college credits
9. Benefits For Employers
Signifies an employees ability to leverage Microsoft Office
programs for organizational success
Serves as a reliable performance-oriented standard of
competency
Streamlines the applicant screening process
Identifies individuals that actually possess, rather than
profess, critical business desktop skills
Identifies employees who can make a difference
A visible example of skills enhancement to fellow workers
increases professional credibility
10. Improving the Workplace
The following 4 slides highlight the effectiveness of Microsoft
Office Specialist on the job
Data from a survey of 13,700 Microsoft Office Specialist
examinees and their supervisors
Survey administered by independent 3rd party research
organization
11. Improves competence
Individuals who have successfully completed Microsoft Office
Specialist certification have more competence in work
performed
80% of employees felt Microsoft Office Specialist increased
their competence with Microsoft Office applications
89% of supervisors stated Microsoft Office Specialist
certification resulted in increased employee competence with
Microsoft Office applications
12. Increases productivity
Individuals who have successfully completed Microsoft Office
Specialist certification show an overall increase in
productivity
73% of employees and 85% of supervisors feel Microsoft Office
Specialist certification has a positive impact on employee
productivity
13. Raises employee credibility
Individuals who have successfully completed Microsoft Office
Specialist certification are more credible
86% of supervisors feel Microsoft Office Specialist
certification has a positive effect on employee professional
credibility among co-workers
80% of supervisors feel Microsoft Office Specialist
certification has a positive effect on employee professional
credibility with customers and clients
14. Recruitment and Promotion
Microsoft Office Specialist has a positive effect on
recruitment and promotion
71% of supervisors feel Microsoft Office Specialist
certification is advantageous to employees considered in hiring,
promotion, and advancement decisions
15. Benefits For Educators
Provides students with the skills, confidence and credentials
needed to excel academically and professionally
Signifies students ability to apply Office knowledge and skills
to common academic and business tasks
Gives students a recognized and highly-credible credential
Positions the institution as a technology leader
Provides a ready-to-use, modular examination format
Reliable method for evaluating the effectiveness of computer
training
Provides faculty with a method to increase and verify their own
skills
16. A rapidly growing list of schools Fullerton College Catawba
Valley CC Cuyahoga CC Delaware Tech & CC Hudson Valley CC
Oklahoma City CC Loyalist College Spokane CC Jamestown CC Southwest
Texas Junior College Santa Barbara City College Hilton High School
Red River High School Potomac Senior High School Yakima School
Dist. Pepperdine University Notre Dame University Clemson
University Northern Illinois University Texas A&M University
Montana State University Texas Christian University University of
Michigan University of Arkansas University of Akron Roosevelt
University University of Texas Louisiana State University
University of Kentucky Albany State University Over 2,000
educational institutions
17. What employers are saying
"When our employees earn Microsoft Office certification, they
prove to themselves and our clients that they can effectively
troubleshoot and provide solutions to clients over the phone.
Certification is an integral part of our Microsoft Office training
program.
Kyle Root, IT training manager for EDS Global Support
Services
18. Companies with Certified employees
American Express
FedEx
JP Morgan Bank
Levi Strauss and Company
McDonalds Corporation
Pepsi-Cola
Pfizer
Scholastic Inc.
Sprint PCS
Sysco Foods
Verizon
US Bancorp
UPS
Wells Fargo Financial
Cigna Health Care
GMAC
Ikon Office Solutions
Albertsons
Briggs & Stratton
New York Life Asset Mgmt
Chrysler Financial Corporation
KB Home
Target Group, Inc.
Centex Homes
19. What your peers are saying
"As an industry-recognized standard, certification shows
employers that a candidate is proficient in using Microsoft
applications. The clear result is a stronger bottom line through
dollars saved, dollars earned, or both."
Jeff Johnson, Associate Dean of Computer Training, Bellevue
Community College
20. RHI Findings
Wages
Certified individuals are earning 11% more than non-certified
individuals
Placement
Certified individuals are placed at a 30% higher rate than the
industry average
Conversion
Certified individuals are converting to full-time employment
50% more than non-certified individuals
21. Certiport Exam Delivery System
Candidates take exam in proctored environment
Any computer lab can be a testing center
Candidates receive printed score results
Results are uploaded to global candidate database
Certiport delivers certificate to passing candidates
Candidates can view their online Digital Transcripts
22. Digital Transcript Service
Secure, authenticated website
Candidates can view exam and certification results online at
any time
Instantaneous results
Access can be granted for educators, employers, and staffing
agencies to verify candidate results
23. Enhance Programs with Certification
Test Out options
Course placement
Final course exams
Teacher professional development
Community workforce development
24. Microsoft Office Specialist Certificate
25. Questions and Answers http://sbstechnology.net 3485 N
Desert Dr Suite 222 East Point, GA 30344 Robert Williams
404-762-0059