MobileOffice – Mobile Communication Management Hanover, CeBIT 2005

MobileOffice – Mobile Communication Management

Hanover, CeBIT 2005

© Siemens CeBIT 2005 2

Your Challenges …

Increase customer loyalty through managed

availability

Support real-time and non real-time access while

mobile

Leverage your existing communication infrastructure Increase ROI and

decrease TCO

Why Why Siemens?Siemens?


Scenario Highlights

Users manage their personal accessibility and communication workflows

Unified Messaging routes all voice, email and fax

messages into a single repository

for simple retrieval and processing

Communication Filter enables users to route

incoming personal communication based on their

dynamic accessibility

requirements



Scenario Highlights / Various Integrations

Lotus Domino / NotesMicrosoft Exchange / Outlook

HiPath Mobile Office supports simultaneous Groupware and/or Workflow integrations



Scenario: Situation Today

11

22

33

SMS55 44

Trials: 5Messages: 5Media: 4Costs: too high !!!

Peter(Caller)



Scenario: Solution Tomorrow

Andrea gets access to filtered high priority e-mail/voice messages in her myXpressions folder via mobile phone; she responds with voice

In hotel room after client meeting, Andrea establishes VPN access via laptop. She accesses all messages from her groupware e-mail client and responds with e-mail.

While on plane, HiPath Xpressions collects all e-mails, voice messages and faxes for Andrea. Uses air phone to hear and respond to most critical messages.

Availability Management

Unified Messaging

E-Mail + Voice



Scenario Configuration

Home and Remote Office

optiClient

You can use a Siemens softphone over an IP connection

Work anyplace, anytime, over any network.

WAN

EnterpriseNetworks

Office

Switch

E-mail

UnifiedMessaging

AvailabilityManage-

ment

On Travel



Product Highlights

HiPath MobileOffice Suite supports real-time and non real-time access - anytime, anywhere

HiPath Xpressions unified messaging routes all voice,

email and fax messages into a

single repository for simple retrieval and

processing

HiPath ComAssistant

communication filter enables users to

route incoming personal

communication based on their

dynamic accessibility

requirements



24h

Your Benefits

Increases Communications Productivity Wherever you are due to managed availability

Provides Communication management that increases Customer/Caller Satisfaction

Reduces Infrastructure & Staffing Costs

User can focus on Revenue Opportunities instead of handling the communications dilemma



Low Total Cost of Ownership (TCO)

Modular upgradeable suites

Increase productivity with outstanding management tools

Investment Protection

Small to large, simple to complex, circuit-switched to IP

Mobile Worker

Reduce costs for telecommunications, equipment, staffing and real-estate

Increase communications effectiveness and efficiency wherever you are

Provide communication choices that increase customer/requestor satisfaction

Key Value Drivers Why Why Siemens?Siemens?


HiPath Xpressions ROI Calculation

Benetifs vs. Costs: HiPath Xpressions Solusion

12 MonatePaypack period

130.954 €Capital value

Computed ValueStatistic

Benefits (normalcase)

Costs (normalcase)

0

40.000

80.000

120.000

160.000

200.000

240.000

280.000

320.000

year 1 year 2 year 3 year 4

Value in €

78.180 €

Total (TBO – Total Benefit of Ownership)

15.970 €

Decrease costs of ownership and maintenance for fax devices

11.615 €

Decrease administratian costs through higher productivity

26.397 €

Higher productivity through economical fax handling

24.198 €

Higher productivity for messages handling

Value(per

anno) Benefit effect



Managed ServicesLifecycle ServicesProfessional Services

• Network Management

• Security Management

• Multi-Vendor Support

• Asset Management

• Communications Out-Tasking

• Service/Help Desk

• Technology Consulting

• Assessments

• Customization

• Systems Integration

• Design

• Project Mgmt

• Remote monitoring, diagnostics, reporting

• Hardware/software installation, maintenance, fixes, spare parts

• Moves, Adds, Changes (MAC)

• Training

Manage EducateSupportBuildDesignConsult

Our Services Portfolio Why Why Siemens?Siemens?


Why Siemens?

Siemens is the leading company in

Mobile Office solutions

Best in Class Unified Communications solution (No.1 in Gartner Unified Communications Quadrant)

More than 1000 Unified Communication systems with about 230.000 users per year

It solves the crippling problem of communication chaos for enterprise customers with several possibilities of integration (i.e. Groupware and/or Web)

The applications enable workers to manage communication flow regardless of work location, dramatically improving both effectiveness and efficiency of individuals and the enterprise overall.


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HiPath - Total Business Communications Components

optiClients, optiPointsoptiClients, optiPointsand Portalsand Portals


Covering all vertical industry markets

Services/Logistics

Public/Health/Education

US ARMY

?

Media/Communications

Industry/Retail

Insurance/Banking

Thank you! Your Questions please!

Documents

MobileOffice – Mobile Communication Management Hanover, CeBIT 2005